Community supporter care officer jobs in Enfield, greater london
Endometriosis impacts the physical and mental health of 10% of women and those assigned female at birth, from puberty to menopause - although the impact may be felt for life. Yet it’s a disease most people have never heard of, do not understand and currently has no cure. It takes on average, almost nine years to receive a diagnosis in the UK, leaving many living in pain and without answers.
As the UK’s leading charity for all those affected by endometriosis, we’re determined to change this and ensure that everyone gets prompt diagnosis and the best treatment and support. We have big ambitions in new our strategy, focused on driving down diagnosis times, supporting those with endometriosis to live well, campaigning for improved treatments and access to services, raising awareness, and leveraging more money into research, all made possible thanks to the incredible efforts and generosity of our supporters. We are a growing charity, and our income has increased by 200% over the last 5 years enabling us to launch new services such as a Specialist Nurse Helpline and an online Symptom Checker tool. Last year, almost 70% of our income was from public donations and fundraising, which is incredible. Our goal is to make every supporter feel valued while growing diverse and sustainable income streams. It’s a big challenge for a small team, and that’s where you come in!
Endometriosis UK is seeking a highly skilled and experienced Public Fundraising Manager to join our busy fundraising team and support our continued growth. You will line manage the Fundraising Administrator and the Stewardship and Supporter Care Officer, playing a key role in leading a friendly, ambitious team and delivering exciting plans to grow vital income.
With a strong focus on public fundraising, you will be confident managing projects across community fundraising, individual giving and legacies. You will be an experienced CRM user, up to date with fundraising regulations, and ideally bring at least two years’ experience in a fundraising management role, including line management. Thriving in a fast-paced environment, you will be motivated by results and have a proven track record of meeting income targets, underpinned by a strong commitment to excellent supporter care and stewardship.
This is an exciting opportunity to help drive Endometriosis UK’s work forward and boost our impact- for the benefit of everyone affected by endometriosis.
Closing date for applications: 9am on Monday 19th January.
Interview dates: Thursday 29th January and Friday 30th January at our office in London Bridge.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
The role
We’re seeking an Individual Giving Officer to join our creative and fast-paced Individual Giving team following a promotion within the team! This is a great opportunity for someone looking to take their first step into a career in Individual Giving fundraising, or to expand your existing knowledge into more areas of Individual Giving in a varied role.
This is an exciting time to join Pancreatic Cancer UK. With an ambitious five-year strategy to double both our income and survival rates, Individual Giving is a key focus in achieving this goal, so you’ll play an important role in acquiring and stewarding donors – helping ensure that everyone with pancreatic cancer can live long and well. We’re passionate about delivering it, but we can’t do it alone. In this role, you’ll be responsible for:
- Supporting the delivery of acquisition and retention campaigns and optimising supporter journeys for our priority audiences across a range of channels, including digital, direct mail and telemarketing.
- Ensuring we meet our ambitious income targets by supporting on key income streams including regular giving, in memory, cash, gaming and the online shop.
- Developing and maintaining strong relationships with internal teams and external suppliers.
- Support the team with key administrative processes to ensure effective stewardship of our supporters.
About You
- Previous experience in an Individual Giving role or similar fundraising position, with a good working knowledge of fundraising best practice, having supported a range of campaigns.
- Can work on multiple tasks and projects simultaneously, managing conflicting deadlines and being proactive in raising risks and concerns.
- Ability to work cross-team, building effective relationships with internal teams and external suppliers.
- Strong communication skills when liaising with supporters to provide an audience-first experience.
If this sounds like you, we’d love to hear from you!
About working for us
This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:
- Courage
- Compassion
- Community
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support, and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 1 day in the office per week for this role. This is an office-based role where you may be required to be in the office more frequently to attend the activities and meetings depending on the needs of the role.
How to apply
- You can download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Danielle Morgan (contact details are on our website's advert)
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that interviews will be held in our office on Monday 2nd and Tuesday 3rd February.
- Please note: applications for this role submitted within the last six months will not be considered, as this is part of the same recruitment campaign.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
About us:
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1 to 1 and peer support, signposting, training, workshops and social activities. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams:
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raising awareness of carers,
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influencing local policy through community engagement activities,
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improving carer wellbeing and
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connecting carers to each other and to support and training opportunities through our services.
About the role:
We are seeking a dynamic and organised Office Administrator to join our team. To manage the overall running of the Carers’ Hub office, including overseeing HR admin, implement policy and procedures, including Health and Safety, maintain administrative processes, manage stakeholders, serve the trustee board, and work closely with the Carers’ Hub team in the implementation of events and projects.
The Office Administrator role will provide a wide variety of operational support to the Carers’ Hub Leadership Team as we develop our offer and increase the number of carers who access our services. This job description will be reviewed on a regular basis and may be subject to change, particularly as the needs of the charity change.
About you
As the Office Administrator you will be responsible for managing the overall running of the Carers’ Hub office and administrative processes.
The post holder will:
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Work collaboratively and have excellent communication skills.
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Be organised, self-motivated and able to manage your time effectively
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Have the ability to solve problems effectively and make decisions in the face of competing priorities
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Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs
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Be able to work unsupervised and under pressure.
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Be technically proficient, experience of a CRM system is desirable
What can we offer you?
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Professional development, induction, ongoing training and support
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Hybrid working
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Holiday pay and pension
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An Employee Assistance Programme
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Bright Exchange - an online marketplace that gives you access to hundreds of products, services and special offers from a wide range of different companies.
Closing date: 9am Thursday 5th February
Interviews: Tuesday 10th February at 336 Brixton Road
The client requests no contact from agencies or media sales.
About Local Voice and Healthwatch
Local Voice is an independent charity delivering Healthwatch services in Waltham Forest and Newham. Healthwatch gives local people a strong voice in shaping health and social care. We gather community insights, identify what is and isn’t working, support improvement, and represent people’s experiences to decision-makers.
About the role
We are looking for an experienced and organised Operations Manager to oversee the day-to-day delivery of Healthwatch Waltham Forest and Healthwatch Newham. You will manage operational activity, support staff and volunteers, maintain strong governance processes, and ensure that insight gathered from local people leads to meaningful improvements.
You will work closely with the Chief Executive and Advisory Groups in each borough and help shape annual work programmes based on evidence, engagement, and co-production.
What we are looking for
- Experience managing projects, teams, and budgets
- Strong organisational and problem-solving skills
- Ability to build relationships with statutory, voluntary and community partners
- Understanding of Healthwatch, community engagement, or health and social care
- Commitment to equity, diversity, and high-quality community insight
Full details are in the Job Description and Person Specification.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
An exciting opportunity has arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function, with community fundraising and events currently accounting for nearly a quarter of the charity’s overall voluntary income.
Due to internal promotions, we’re now looking for 2 new events officers to play a key role within the team. Managing the delivery of our varied portfolio of challenge events, currently comprising of running, cycling, swimming and trekking challenges and engagement events such as our Carols by Candlelight, supporter focussed events and key internal events too. You’ll be a supporter for hundreds of fundraisers, acting as a point of contact and an ambassador for the organisation to excite and retain our supporters.
This role is a vital role in the events team and is perfect for someone looking to take that next step in their career.
About you
We’re looking for an individual with excellent attention to detail and a passion for charity fundraising. An understanding of and experience with administrative tasks as well as event logistics and working in a fast-paced environment is desirable.
You’ll be a key point of contact with hundreds of our supporters and staff, many of whom will be in touch via email, phone or social media, so an understanding of using these channels and delivering customer service, particularly in the charity sector, is preferable. You should also have a demonstrable ability to work to deadlines and have experience working as part of a team.
We’re a dedicated team with our supporters at the heart of what we do, if you have an interest in charity fundraising, events management, and supporter experiences then this could be the role for you.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 22 January 2026 9am
Interview date 29 January 2026, 30 January 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
We’re hiring a Fundraising Officer at WeSwim, this is a relationship-led fundraising role with real ownership and influence.
At WeSwim, we support disabled adults to swim in welcoming, inclusive volunteer run clubs across London. For many of our swimmers, the water offers a new freedom, easing pain, building confidence, and opening up new ways to move and connect. Our work is powered by community, care and people who believe swimming should be accessible to everyone.
We’re now looking for a Fundraising Officer to lead our community fundraising and individual giving efforts and help shape the future of WeSwim’s income.
We already have a strong community of swimmers and volunteers who care deeply about WeSwim. In this role, you’ll work with the community to create more fundraising activitym supporting our members to fundraise in ways that feel achievable, inclusive and meaningful. You’ll be the main point of contact for community fundraisers, creating simple tools and resources that help people feel confident getting involved.
You’ll also work closely with the CEO to develop and grow WeSwim’s individual giving and monthly donations, helping to transform our mix of income over time.
You’ll build thoughtful supporter journeys, create simple and engaging fundraising resources, and help deliver campaigns that clearly show the impact of WeSwim’s work. No two weeks will look the same, but every week will be purposeful and people-centred.
This is a part-time role (15 hours per week) with a high level of trust, autonomy and collaboration. It’s ideal for a proactive fundraiser who enjoys building relationships, thinking creatively and taking ownership. Someone who wants to be close to the ground and see their work make a tangible difference in a small charity.
Every strong supporter relationship you build will help to keep our clubs running, welcomes new swimmers into the water, and strengthens the community that makes WeSwim possible.
Key Responsibilities:
Community Fundraising
- Inspire & support individuals and groups to run their own fundraising activities (e.g., bake sales, swim challenges, quiz nights).
- Act as the primary contact for all community fundraisers, including swimmers, volunteers, supporters, and local groups.
- Develop accessible fundraising resources and an annual plan of community fundraising activities, moments and campaigns.
Individual Giving & Monthly Donations
- Lead the development and growth of WeSwim’s monthly giving programme.
- Deliver a high-quality stewardship programme for individual donors including welcome and impact communications.
- Use data to track donor retention, upgrade opportunities, and areas for improvement.
Campaigns, Communications & Community Engagement
- Plan and deliver key fundraising campaigns (e.g. Christmas Appeal, Giving Tuesday).
- Create engaging fundraising content and stories across email, social media, the website and fundraising platforms.
- Build relationships with community groups and partners, representing WeSwim at relevant events.
Systems, Data & Reporting
- Maintain accurate fundraising records and supporter data.
- Monitor fundraising performance and produce reports and insights.
- Contribute to improving fundraising systems and digital tools.
Diversity and Inclusion: We are passionate about creating a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, ethnicities, ages, sexual orientations, gender identities, and abilities. We particularly welcome applications from disabled people, people from the Global Majority, LGBTQIA+ individuals, and those underrepresented in charity employees. We believe diverse perspectives strengthen our decision-making and help us better serve our community.
Location: Your work will mostly be from home but will involve travel within London. Please only apply if you have the right to work in the UK and are based within easy reach of London.
Join us in making a difference to increase opportunities for disabled people to swim in London.
The client requests no contact from agencies or media sales.
£34,300 - £37,300 per year
Fixed term (3 years), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office and some UK based travel
What the job involves
We’re looking for a Healthcare Improvement Senior Officer to join our Improvement Programmes Team, helping to deliver leadership programmes and quality improvement projects that support healthcare professionals to improve prostate cancer services across the UK. It’s a varied and rewarding role where no two days are quite the same.
Examples of projects supported include work around establishing better Active Surveillance so that more men can avoid unnecessary radical treatment; work to restructure and make faster the diagnostic pathway; work to coordinate with primary care and support earlier diagnosis; new surgical procedures that spare men the burden of incontinence. You can read more about our work on our website.
You’ll help design, deliver and facilitate improvement programmes, preparing materials, supporting participants and making sure recruitment runs smoothly and on time. You’ll lead on organising Clinical Advisory Group meetings, support our digital channels, including webpages and online learning resources, and take on ad hoc projects or events as necessary.
You’ll coordinate quality improvement projects, help schedule programmes, and work with colleagues across Prostate Cancer UK to increase the reach and impact of our work. Building strong relationships with programme alumni is an important part of the role, including developing newsletter content, sharing best practice and creating opportunities for continued involvement. You’ll also coach and mentor clinicians using Insights Discovery (a psychometric tool helping people understand their own and others' behavioural preferences and communication styles), helping to spread learning and improve care across services.
What we want from you
We’re looking for an effective communicator with strong written and verbal skills, able to adapt communication style for different audiences. Strong organisational skills are essential, with the ability to manage a varied workload, prioritise tasks and meet deadlines. You’ll have experience managing webpages and creating engaging online content, as well as delivering presentations and facilitating productive conversations.
You’ll bring experience of project management and be comfortable coaching, mentoring and/or supporting peer-based learning. Building strong relationships will come naturally to you, whether that’s with clinicians, colleagues, senior leaders or external partners. You’ll have a good understanding of the healthcare and/or charity sectors and the pressures faced by healthcare services.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application via the apply button.
The closing date is Sunday 25th January 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 2nd February 2026. We’re expecting the interviews for this role to be held online.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Stroke Association is the UK's largest charity dedicated to supporting patients and their families with the emotional, practical and financial impact a stroke can have.
A stroke can happen to anyone, of any age, at any time! One in four strokes happen in people of working age.
“I’m Leighton and when I was 39 years young I had a stroke. There’s a sentence I never, ever thought I would write. But that’s the thing with a stroke, it didn’t care how fit and healthy I was. It doesn’t care that I’m a dad with a 10-year-old son. A son that needs me.”
Surviving a stroke is just the start of a long and difficult journey to recovery. The Stroke Association is there to support stroke survivors and help their families find the strength they need.
We are thrilled to be working in partnership with the regional fundraising team to find a passionate, talented individual to join them as a Partnerships Officer. This role will focus on delivering new partnerships with corporate businesses, and raising vital funds to continue invaluable lifelong support for all stroke survivors, just like Leighton.
The Role
As a Partnerships Officer you will build long lasting, mutually beneficial relationships with community organisations. The role will be focused on both developing new strategic partnerships and stewarding existing relationships. The main responsibilities will include:
- Acquiring, developing and growing partnerships with a range of community-based organisations.
- Developing a pipeline, using engaging strategies to achieve effective partnerships.
- Delivering exceptional stewardship, to build strong mutually beneficial relationships.
- Ensuring the long term sustainability of income where value align to meet shared goals.
The Person
We are looking for a confident and enthusiastic person with excellent communication and relationship building skills. You should be excited by the prospect of building a new pipeline and portfolio of partnerships and be confident stewarding relationships with various community organisations.
You must be able to work flexibly to maximise opportunities across, and have the initiative and ability to work with autonomy. Previous experience in fundraising is desirable; however, we are also keen to speak with people who also have the knowledge and experience in building relationships and are keen to transfer this skillset into the rewarding world of fundraising!
Why Stroke Association?
The team at Stroke Association are proud to have an open, honest, flexible and supportive working environment. They pride themselves on fostering a culture where everyone feels valued and recognised. They have an excellent reputation for establishing a strong, collaborative team that work together to achieve shared goals.
Not only does this charity transform the lives of stroke survivors and their families, it also offers a wonderful environment to work in where you can add value and have a positive impact every single day!
The charity’s benefits also include elements such as volunteering days, long service awards, incremental annual leave increase with service, a generous pension contribution and enhanced maternity and paternity leave.
If this sounds like the opportunity for the next phase of your career, then please get in touch! The role is permanent and full-time (flexible working will be considered).
The closing date for applications is Friday 30th January 2026. Interview will be held online - the first stage will be on 9th and 10th February and the 2nd stage interviews will be 12th February 2026.
Please note that due to requirements to travel for this role, you must have a driving license and access to a vehicle.
If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact with Charlie, Jen or Leanne at Charity Horizons for more information:
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The SMCA, a small charity, runs a successful community Hub. We have a small staff team who deliver a range of exciting activities, events and projects. We work hard to ensure that there is something on offer for everyone in the community and are constantly developing new and exciting programmes.
We are looking for an exceptional individual to join us. Experience in community development, working with children and young people or seniors is welcomed, but most importantly is willingness to get involved, confidence to lead on some activities and projects, flexibility - our days are often full of unforseen tasks/actions that need to be carried out.
You need to be a great communicator and really enjoy working with people.
If this post interests you then please get in touch.
To create a well-being hub for the community


The client requests no contact from agencies or media sales.
Please note there are two positions available: 1 Permanent and 1 Fixed Term Contract (12 Months)
Location: Office Based - London (Southwark) (due to the nature of this role, it cannot be offered on a home-working or hybrid basis)
Job Profile
Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people?
The post holder will contribute to ensuring the Supporter Donations Team (SDT) manage and administer supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes.
Key Responsibilities
Supporter Care:
- Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way.
- Provide phone cover to the Supporter Care team as required.
- Provide reception cover to the Supporter Care team as required.
Donations:
- Accurately code donations received, ensuring agreed departmental procedures are followed.
- Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms.
- Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.
- File and archive financial data, while adhering to strict audit controls.
Gift Aid:
- Understand Gift Aid and its application within CAFOD.
- Assist with all aspects of tax effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC.
Thanking:
- Produce and dispatch letters to thank and acknowledge donations received.
- Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch.
- Contribute to ongoing enhancement and improvement of supporter thanking
Post/banking:
- Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels.
- Preparation of daily banking, cash handling and initial reconciliation of all monies received daily.
All SDT staff are expected to:
- Attend and contribute to regular team, section, divisional and CAFOD-wide meetings and briefings.
- Work as a supportive member of the team, providing cover for and training of the section staff and volunteers as required.
- Participate in training and other activities as requested by the line manager
- Assist with the rapid set up of projects and work packages in response to major emergency and disaster appeals.
- Rotate through all key tasks within the team / section.
This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Job Specific Competencies
- Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy.
- Ability to communicate professionally with supporters, from individual givers to religious communities.
- Displays excellent written and verbal communication skills.
- Ability to build strong collaborative relationships with colleagues.
Desirable Criteria
- Experience with CRM software/ database
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
The Community Fundraising Assistant is the first point of contact for Community supporters. This role is key to making sure everyone feels supported and appreciated through excellent communication. This is a great first job in fundraising for someone looking to build a career in community fundraising.
The right candidate will love building relationships, have excellent attention to detail and enjoy working through processes. You’ll be able to manage a busy workload, meeting deadlines and be a team player with excellent people skills. Above all you’ll have a real desire to make a difference to the lives of people affected by bowel cancer.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Inclusive Boards is delighted to be supporting Lambeth Links in their search for their CEO.
Lambeth Links is a small charity with a big ambition: to be a central point of rallying, communication and advocacy for the LGBTQIA+ Community who live, work and socialise in Lambeth – the largest borough in London. The organisation aims to strengthen the links between individuals and groups while also highlighting the many issues that continue to adversely affect the community.
Lambeth has a deep and rich history of LGBTQIA+ activism. From being home to founding members of the Gay Liberation Front (GLF) to hosting Europe’s first EuroPride in Brixton in 1992, the borough has long been the beating heart of the LGBTQIA+ Community. Lambeth Links exists to continue that legacy of championing collective voice and driving forward change.
As CEO, you will lead the operational and strategic running of the charity, make sure that the organisation runs well every day and that it has the people, systems and income to grow.
The ideal candidate will have :
- Significant experience of leading at senior level in a charity, social enterprise, public or community organisation. This might be as a Chief Officer, Director or Head of a significant function with clear accountability for people, budgets and organisational performance.
- Experience of working directly with or supporting a Board of Trustees or similar governing body, including preparing papers, giving honest advice and implementing decisions.
- Experience of organisational development or change, for example improving systems, structures, culture or ways of working in a small organisation.
- Understanding of the issues faced by LGBTQIA+ people, including those who are Black or from other communities of colour, disabled people and people with insecure immigration status, and a commitment to intersectional practice.
How to Apply
If you wish to apply for this position, please supply the following by 11.59pm on 18/01/2026:
- A detailed CV, setting out your career history, with responsibilities and achievements.
- A cover letter (maximum two sides of A4) highlighting your suitability for the role. Please explain how you meet the essential criteria and give one or two examples that show how you have already operated at, or very close to, Chief Officer level. For example, leading an organisation or major function, managing whole organisation budgets or income plans, or steering a Board or governing body through a key decision.
- Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.
To find out more and received the Candidate Information Pack, request support when applying, or have an informal confidential discussion before applying, please get in touch with Inclusive Boards.
The Head of Safeguarding is a new role for the organisation. You will lead our safeguarding strategy and practice, ensuring we provide the highest standards of safety and care for the young people we support. You will act as Designated Safeguarding Lead, overseeing quality, consistency and continual development of safeguarding practice across the organisation. You will work closely with the Chief Operating Officer to develop and implement relevant safeguarding policies, facilitate staff training, embed learning from incidents, and ensure safeguarding is understood as everyone’s responsibility.
We are happy to consider candidates taking their first step into leadership and we will consider exceptional part time candidates to ensure we find the right person or people for the role. We particularly welcome candidates from Black, Asian and minority ethnic communities as these are overrepresented communities in our services and yet underrepresented within our leadership.
- Permanent, full-time role in our Leadership Team (part-time considered)
- Salary: £46,800 (salary scale £46,800-£52,000)
- Deadline to apply: 9am, Friday 30 January 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a proactive, organised digital communicator who enjoys variety and thrives in a dynamic environment. You’ll own our social media, lead and deliver digital and community fundraising campaigns, and help grow and engage audiences with bold, positive and emotive content. You’ll keep projects moving, uphold brand standards, and collaborate confidently across teams.
About Spinal Research
Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.
Key Responsibilities
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Lead social media strategy and engagement across Meta, Instagram, LinkedIn, and YouTube; manage calendar, publishing, housekeeping and audience engagement.
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Stay abreast of developments in social media channels, trends and tools, and proactively explore new platforms and features for audience growth and engagement.
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Produce clear social media performance reports with actionable insights.
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Build and optimise paid social campaigns for awareness, acquisition and income.
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Create digital assets: infographics, graphics, and short-form video (Reels/Shorts).
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Source, shape and publish supporter stories and web news items.
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Ensure brand consistency and tone of voice across all outputs; support brand sign-off and content request workflows.
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Identify, test, and fully implement new digital and community fundraising opportunities; lead discovery and delivery for audience targeted products (e.g., motorsport fundraising).
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Collaborate confidently across teams to align priorities, timelines and standards.
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Assist with in-house training (social best practice, content creation, platform processes, ad creation).
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Future scope: The role may expand to include additional communications activities.
The kind of person we are looking for:
Essential criteria
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At least a year’s proven experience in a relevant role within a charity setting.
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In-depth, up-to-date knowledge of social media platforms and campaigns, including planning, processes and scheduling tools (e.g., content calendars, workflow management, and best practice for engagement).
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Experience creating and managing paid ad campaigns on social media (e.g., Meta Ads Manager; audience targeting, creative testing, optimisation, reporting).
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Proficiency in creating digital content, including video and image editing (e.g., Canva, After Effects, Photoshop, InDesign, Premiere Pro).
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Excellent collaboration and teamwork skills.
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Excellent written and verbal communication skills across messaging, grammar, punctuation,tone and style.
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Understanding of supporter/donor care.
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High motivation skills and the ability to manage multiple projects confidently and keep momentum.
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Able to attend the London office one day per week (can be more if preferred) and to attend key events throughout the year.
Desirable
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Experience in community and or digital fundraising.
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Experience sourcing and presenting supporter stories.
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Experience using a website CMS (e.g., WordPress or equivalent).
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Basic web page creation/maintenance.
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Experience of working within a medical research charity setting.
Personal Attributes
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Proactive, resilient, and adaptable, with a growth mindset.
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Highly organised, detail-oriented, and able to manage multiple priorities.
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Passionate about making a positive impact for people affected by spinal cord injury.
Working Arrangements
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Hybrid role split between home and our London Bridge office.
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Spinal Research is a four-day week employer.
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Part of a supportive, values-driven team (commitment, integrity, collaboration, innovation).
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Occasional evening or weekend work may be required to support organisational priorities.
Ready to help us deliver life-changing impact?
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.Please send your CV and a supporting letter outlining why you would be a good fit for the role. Where possible, please include links to any social media campaigns or content that you have created.
Please send your CV and a supporting letter outlining why you would be a good fit for the role. Where possible, please include links to any social media campaigns or content that you have created.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference every day at Brent Carers Centre
At Brent Carers Centre, we believe unpaid carers deserve recognition, respect, and support — and so do our staff.
Join our team and be part of a warm, inclusive workforce where compassion meets action.
The role of advice, information and advice worker for the adults team contributes directly to improving the lives of unpaid carers across Brent, giving you the chance to see the impact of your work first-hand.
Whether you’re developing new skills, building lasting relationships, or championing carers’ voices, you’ll find your career here both meaningful and rewarding.
About Brent Carers Centre
· We’re a trusted local charity supporting thousands of unpaid carers across Brent.
- Our services range from advice and advocacy to support groups and activities.
- We work closely with health, social care, and community partners to ensure carers are recognised and supported.
- Our team is passionate, diverse, and committed to making Brent a better place for carers.
The Role
- Delivering high-quality support to carers, helping them navigate services and access the help they need.
- Build strong relationships with carers, professionals, and community organisations.
- Contribute to projects that raise awareness of carers’ needs and champion their rights.
- Work collaboratively with colleagues in a supportive, values-driven environment.
What We’re Looking For
- A passion for making a difference in people’s lives.
- Strong communication and interpersonal skills.
- Ability to work flexibly and adapt to changing needs.
- Previous experience giving benefits advice and information.
- Experience in health, social care, or community work (desirable but not essential).
What We Offer
- Professional growth: Training, mentoring, and opportunities to develop your career.
- Inclusive culture: A diverse team where everyone’s voice is valued.
- Impact: The chance to see the difference your work makes every day.
How to Apply
If you’re ready to join a team where compassion meets action, we’d love to hear from you. Apply today and help us champion carers in Brent. Please complete our application form, submit your c.v a long with a cover letter setting out how you meet the person specification.
Complete application form, submit C.V and Cover letter setting out how you meet the person specification in the job description
The client requests no contact from agencies or media sales.


