Community supporter care officer jobs in Enfield, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Member and Supporter Experience Officer (summer placement)
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London. London attendance on Tuesdays)
Duration: 3 months (2 July – 6 October)
Interview dates: Interviews will be conducted on a rolling basis while the role remains open due to the quick turnaround required for this position.
*This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range, to a maximum of £28,394 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
We will be conducting interviews on a rolling basis as suitable candidates apply, and we are looking for the successful candidate to start from 2 July.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This short-term placement provides hands-on experience in delivering excellent supporter service at the Ramblers. The postholder will support the Member and Supporter Experience team in responding to enquiries, maintaining supporter data, and contributing to improvements in the supporter journey.
Key responsibilities
Supporter Engagement
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Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
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Escalate complex, safeguarding and complaint-related enquiries appropriately.
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Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
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Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
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Process and manage in-bound financial payments in an accurate and timely manner
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Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
Data integrity and CRM Management
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Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
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Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
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Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
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Handle complex technical enquiries related to our digital tools such as app, website, insight hub, with support from the team.
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Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
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Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Other
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Undertake such other duties as may be reasonably required of the post.
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Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
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A high standard of organisational, interpersonal and communication skills.
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An excellent telephone manner.
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An ability to maintain high levels of accuracy at all times.
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Ability to adapt style, tone and content to provide a tailored service to supporters.
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Ability to show initiative and determination to investigate and solve complex enquiries.
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Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
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Experience of working in a busy customer/supporter service environment.
Personal Attributes
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A team player, develop collaborative, strong and effective working relationships.
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Empathetic and patient, with a genuine desire to help members and supporters.
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Positive and professional attitude.
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Proactive and self-motivated with the ability to work independently.
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Adaptable and flexible in a fast-paced environment.
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Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Are you ready to make a real impact every day? We're looking for a passionate and driven Fundraising Officer to join our dynamic Fundraising Team working from home, 37.5 hours a week.
This is an exciting opportunity to play a key role in growing vital, non-statutory income for Victim Support across a range of fundraising streams, including legacies, corporate partnerships and trusts.
If you're someone who thrives on building relationships, developing compelling fundraising materials and working collaboratively to drive meaningful change for people affected by crime and trauma, then we want to hear from you.
What we offer
At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
In this role, you'll support and deliver fundraising activity across multiple income streams, with a particular focus on developing and growing income from legacies, corporate partnerships and trusts.
You'll build and manage relationships with prospective and existing supporters, develop high-quality applications and proposals, and contribute to effective supporter stewardship and engagement. You will play a key role in strengthening Victim Support's fundraising activity across the organisation, working collaboratively with colleagues and partners to maximise opportunities.
The role also involves supporting legacy fundraising activity, including responding to enquiries, stewarding pledgers and contributing to legacy marketing activity. Alongside this, you will support the development of corporate partnerships through prospect research, pitching, proposal writing and relationship building.
You'll ensure all activity is delivered in line with fundraising best practice, relevant legislation and organisational policies, while helping to embed a strong fundraising culture across Victim Support.
We're looking for someone who is proactive, organised and a strong communicator, with the confidence to build relationships and work both independently and as part of a team.
We're seeking candidates with the following competencies and attributes:
- Experience of securing income or contributing to fundraising activity (e.g. legacies, corporate, trusts)
- Excellent written skills, with the ability to develop clear, engaging and accurate fundraising content
- Strong interpersonal and relationship-building skills, with the ability to influence and engage a wide range of stakeholders
- Ability to work independently, take initiative and manage competing priorities effectively
- Strong organisational skills and attention to detail
- Good research skills, with the ability to identify and assess funding opportunitie
If you're ready to take initiative and grow your career in a supportive, values-driven environment, we'd love to hear from you.
This role is home-based (within England and Wales) with some national travel and overnight stays.
Please see the attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Are you passionate about delivering excellence for victims and witnesses? Do you thrive in fast-paced environments, enjoy working with others, and want to make a meaningful difference to those impacted by crime?
Victim Support is seeking a confident and organised, Triage and Early Interventions Officer to work in our Witness Service Referral and Information Centre (RIC). You will be the first point of contact for witnesses and professionals within the criminal justice system (CJS) and will play a pivotal role in providing high quality support to all victims and witnesses of crime.
If you're motivated by team work and organising case files, we would love to hear from you.
.What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - Including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - An extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - Enhanced sick, maternity and paternity pay
- Exclusive Discounts - High street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - Access to salary-deducted finance and guidance
- Wellbeing Resources - Employee assistance programme and wellbeing support
- EDI Networks - Opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - Comprehensive training and ongoing development opportunities
About the Role
As the Triage and Early Interventions Officer you will:
- Act as the first point of contact for clients referred into the service, ensuring that comprehensive needs and risks assessments are completed and a tailored response to each client's needs is provided.
- Deliver initial support services and ensure high quality support and effective triage work is completed for people affected by crime, in accordance with the Witness Service operating procedures and be responsible for delivery of a professional and effective telephone /video call-based support service.
- Ensure each witnesses receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
You Will Have:
- Strong administration and organising skills.
- Knowledge of safeguarding issues and legislation relating to both child protection and vulnerable adults
- The ability to undertake needs and risks assessments and identify appropriate support
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Good communication skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Sound IT skills, including the use of Microsoft Office and case management systems.
Additional Information-
This role involves exposure to emotionally information and requires resilience and emotional maturity.
Some travel across England and Wales to meet with the RIC team may be required.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a Data Management Officer to support the effective use of organisational databases and systems, working closely with the Data Quality Improvement Manager. The role will play a key part in supporting colleagues to access and use data systems effectively, administering platforms including StaySafe, and contributing to organisation-wide reporting.
The postholder will support service delivery by ensuring data quality, maintaining systems, and providing accurate reports to managers and senior leadership, helping inform decision-making across the organisation.
Applicants should have experience working with Microsoft Office systems and CRM databases, with a strong understanding of the importance of data quality and attention to detail. You will need good communication skills, the ability to work independently and collaboratively, and a proactive approach to improving ways of working.
The role will involve:
- Supporting staff with access to and use of databases and systems
- Acting as a first point of contact for database queries
- Maintaining dashboards and carrying out data quality checks
- Administering the StaySafe lone working system and supporting staff to use it effectively
- Producing regular and ad-hoc reports to support service delivery and organisational performance
- Delivering database training and supporting continuous improvement in data processes
Closing date: Sunday 21st June (11:59pm)
Likely interview date: Tuesday 30th June
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers
This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.
Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.
As an Adult Carers Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support. As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You’ll also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.
You will be someone:
- Who works in a person-centred way.
- Is enthusiastic, empathetic and detail conscious
- Communicates well by phone and in person
- Has an understanding of social care particularly in relation to carers
- Has experience of working with clients who have support needs
- Has experience of producing reports for monitoring and evaluation
- Is numerate and has knowledge of budgeting
- Is able to gather and assess information efficiently and think creatively to come up with solutions.
- Has good communication skills including spoken, written and presentational
Main Duties include:
- To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
- To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
- To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
- To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
- To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
- To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
- To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
- To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public
What you are doing now:
- You might be working for or volunteering in a similar charity
- You may be working in social care for a local authority or district council
- You may have the skills we need from some other combination of work and volunteering
- Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from yo
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre:
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 4 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Access to shared resources and training opportunities
- Supportive and friendly working environment
To apply, please visit our website.
We will be accepting and reviewing applications on a rolling basis and would advise you to email ahead of the closing date to avoid disappointment. The vacancy may close earlier than advertised due to high levels of interest.
Closing date: Sunday 12th July 2026
Shortlisting date: w/c 13th July and will continue whilst the vacancy is open
Interview dates: w/c 20th July with provisional date allocated to Thursday 23rd July and w/c 27th July with provisional date allocated to Wednesday 29th July.
Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.
The client requests no contact from agencies or media sales.
Content Officer
Are you a creative storyteller who knows how to bring real stories to life? Do you enjoy creating content that connects, inspires and drives engagement? We’re looking for a Content Officer to help share the powerful stories of the people we support and demonstrate the real impact of our work.
At Shaftesbury, we’re proud of our caring, community‑minded workforce. We believe everyone we support has the right to a full and flourishing life—and they deserve the very best from us.
Guided by our core values of being Open, Enabling, Inclusive and Courageous, we deliver disability services across adult care, children’s care and education. Our work is rooted in inclusion, respect and personalised support, and we’re passionate about going the extra mile to help people thrive and live well.
About the Role
As Content Officer, you’ll be responsible for identifying, developing and sharing compelling beneficiary stories across a range of channels, including social media, blogs, newsletters and marketing materials. Working closely with care and education teams across the organisation, you’ll ensure all storytelling is ethical, authentic and impactful.
Your work will play a key role in strengthening engagement with supporters, extending our reach and helping to grow income—while always keeping the voices and experiences of the people we support at the heart of what we do.
About You
You’ll bring experience in content creation and storytelling, along with:
- Excellent written communication skills
- A strong understanding of audience engagement
- The ability to tailor content for different platforms and channels
- A genuine passion for storytelling and making a difference
You’ll also be confident working sensitively and respectfully with children, young people and adults we support.
If you’re motivated by creating meaningful content that has real impact, we’d love to hear from you.
Hybrid working: This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required.
Why Work at Shaftesbury?
Our people are our greatest asset, and we’re committed to recognising, supporting and rewarding the incredible work they do. Our benefits include:
- Recognition & Rewards: Executive Leadership Team recognition letters and gift vouchers of up to £50 for going above and beyond
- Excellent Training: A comprehensive training and development programme
- Generous Annual Leave: 25 days + 8 bank holidays (rising to 28 days after 5 years)
- Pension Scheme
- Death in Service Scheme
- Employee Assistance Programme
About Shaftesbury
Shaftesbury is a disability charity committed to enabling children, young people and adults to live a life that adds up for them.
We believe life is shaped by many things—friendship, fun, community, achievement and connection. Through our disability care, special education and rehabilitation services, we promote inclusion, wellbeing and belonging, helping people take part, contribute and be valued.
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults. All appointments are subject to an enhanced DBS/Access NI check.
We are proud to be part of the Disability Confident Scheme and are committed to equal opportunities. We welcome applications from everyone, regardless of age, disability, gender, ethnicity, religion or sexual orientation.
The client requests no contact from agencies or media sales.
Healthwatch
Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public.
Healthwatch has a remit which covers all publicly funded health and social care services for adults and children.
The Advocacy Project delivers Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea – three of 152 local Healthwatch organisations. We’re building on the important work that’s been done to date, while bringing new insights from the voices of seldom heard and hard to hear groups.
About the role
In this role you will promote Healthwatch to local residents and stakeholders, and support people to get involved in our work. You’ll be a skilled communicator, comfortable networking and engaging with a diverse range of local residents. This role is primarily based in Westminster, and we’re looking for someone who can understand and relate to the diverse local population.
Your role will involve finding innovative ways to present the information the team gathers to key audiences. This will range from face-to-face conversations with partners and funders through to producing imaginative materials. This includes producing accessible reports and presentations to make sure we can maximise the impact of people’s feedback.
You’ll be responsible for a variety of internal and external communications for the Healthwatch Westminster producing impactful communications across all platforms including our website, social media channels and newsletter. You’ll also produce informative and engaging content for our websites, keeping it fresh and relevant for our diverse audiences.
As well as developing our online presence, you’ll own the Westminster engagement plan. This will involve identifying engagement opportunities, working with the Volunteer Coordinator to ensure we have good coverage at events across the borough, and getting out into the local community to promote our service and hear from local residents.
Working as part of a small team, you’ll be involved in many aspects of the organisation. You’ll need to be flexible, with a ‘can do’ attitude to meet the evolving needs of the service. You will need to work in close collaboration with our other Healthwatch services in Kensington & Chelsea and Brent, and occasionally support communications and engagement in those areas when the need arises.
Key responsibilities
Engagement
î Develop a vibrant engagement plan for Healthwatch Kensington & Chelsea, ensuring that we reach a wide range of residents from different communities, with an emphasis on those most likely to experience poor health outcomes.
î Develop effective relationships with local voluntary organisations and community groups to promote the Healthwatch service and carry out engagement activities and signposting sessions.
î Practice culturally responsive engagement, demonstrating the ability to communicate and effectively interact with people across cultures with diverse protected characteristics, whilst maintaining openness and showing respect to people who have a different social or cultural background to your own.
î Keep abreast of good engagement practice and actively seek out innovative ways to capture and express people’s views/experiences, including engagement techniques appropriate to different audiences.
î Work in partnership with local community groups to support engagement in projects, including coproduction and joint communications.
î Take a lead role in making sure all Healthwatch Kensington & Chelsea activities involve people from all sections of the community, including seldom-heard communities.
î Work closely with the Volunteer Coordinator to ensure that volunteers are able to participate in engagement plans.
Communications
î Create engaging and up-to-date digital media content across all digital channels, including web content, Twitter and Facebook.
î Create regular newsletters and e-bulletins, circulating these to key stakeholders to support engagement.
î Design reports, presentations and stationery templates for the Healthwatch service, making sure all materials keep to the Healthwatch brand guidelines.
î Answer and respond appropriately to calls about the service, seeking guidance from the team where appropriate to give signposting support via phone and email.
î Keep up to date with best practice from Healthwatch England, by reading, attending courses and networking.
î Carry out any other tasks needed for the service to run smoothly, as directed by the Healthwatch Manager.
General responsibilities
î Participate in team meetings, training and organisational development.
î Contribute to monitoring reports.
î Keep to our policies, including health & safety, safeguarding and risk regulations.
î Work to our mission, vision, and values.
î Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.
Person specification
Essential
î Good understanding of the NHS / social care, in particular the importance of patient voice and engagement for improving and developing services
î Experience of carrying out community engagement
î Experience producing communication materials for a variety of channels and audiences
î Experience of working with diverse communities, particularly in Kensington & Chelsea/ North West London
î Good understanding of health inequality and the role Healthwatch can play in reducing this.
î Excellent interpersonal skills and ability to work effectively with a wide variety of stakeholders ranging from local residents, colleagues, partners, trustees and commissioners.
î Excellent organisational skills, ability to take initiative and plan your own workload.
î Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
î Willingness to attend further training and to adopt new procedures.
î Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values
Desirable
î Evidence of ongoing personal development and training related to the role.
î Previous experience of working within a Healthwatch service.
î Experience of creating visual content such as digital graphics or video.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident Committed and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
Are you an enthusiastic fundraiser who is looking for a rewarding role where you interact with generous supporters?
We're looking for a Community Fundraising Officer, based at our rehoming centre in Harefield, West London, to promote the work of Dogs Trust to key audience groups and deliver excellent customer care for all Dogs Trust supporters, but particularly potential and existing legacy pledgers.
What does this role do?
As Community Fundraising Officer, you’ll:
- link the rehoming centre with supporters in the local community, developing relationships with local individuals, businesses, community groups and clubs,
- feed into various income streams through these relationships, identifying prospects in the community and develop a pipeline of future donors and legacy donations,
- steward existing and potential donors, always providing them with a seamless supporter journey, ensuring they have a clear understanding of the work we do and feel motivated to support our meaningful local work,
- organise supporter events, talks and tours both onsite and externally.
- completing all administration related to donations to the centre, including thanking and banking.
Interviews for this role are provisionally scheduled for week commencing 6th July 2026, and will take place at our rehoming centre in Harefield.
Could this be you?
To be successful in this role, you’ll need some community fundraising experience, with the ability to build connections and connect with the local community. To do this, you’ll need excellent communication skills and be able to confidently approach and interact with supporters. While you’ll be a key part of the rehoming centre team, you’ll be regularly be working independently, so strong organisational skills and a proactive approach is essential.
This role is based at the rehoming centre, and the post holder will spend lots of time in the community meeting supporters. The working pattern is typically Monday and Tuesdays, but flexibility is required and is likely to involve some evening and weekend work, depending on the nature of the work.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Scope of the role
The CDO holds primary responsibility for monitoring and quarterly reporting of the Linkage Plus, Mayors Fund and other community programmes. The CDO will also hold primary responsibility for leading and chairing quarterly meetings with Linkage hubs and the equivalent in other programmes as well as commissioners/funders. The CDO will hold primary responsibility for coordinating with Linkage hubs (4 community centre hubs).
Key Responsibilities
Linkage and Community programme development:
- Support the Community Programme Manager to collaborate with local residents to co-design a range of community activities and programmes that address the needs and interests of the community
Monitoring, reporting and evaluation:
- Lead on the effective monitoring, evaluation and reporting of Communities Programme activity and outcomes. This includes collecting and analysing data, maintaining accurate records, and leading on all aspects of funder and internal reporting, including quarterly reports.
Community Engagement:
- Build and maintain strong relationships with service users to ensure the centre remains responsive to the evolving needs of the community.
Collaborative Partnerships:
- Support the Communities team to establish and maintain collaborative partnerships with Linkage partner organisations, local charities, community stakeholders, statutory services, commissioning bodies and potential funders to strengthen local networks, improve service coordination and support positive outcomes for residents.
Organisational working:
- Contribute to the overall development and implementation of Toynbee Hall’s strategy
- Build good working relationships across the organisation
Managing Yourself
- Work toward an agreed annual work-plan meeting targets and milestones
- Prioritise and managing your workload
Person Specification
The successful candidate will demonstrate:
Essential Criteria
- Demonstrable understanding of community engagement, co-design and empowerment methods
- Strong networking skills and the ability to build partnerships with organisations.
- Experience of working with local commissioners and funders, including producing accurate and timely monitoring, evaluation and progress reports against key performance indicators (KPIs)
- Experience of working with vulnerable members of the community who struggle to access support; understanding their needs and the complexities of building trust with communities that experience structural inequality
- Knowledge of poverty-related issues and a commitment to addressing them
- Understanding and experience of safeguarding processes and supporting teams to understand and implement safeguarding policies and procedures
Desirable criteria
- Knowledge of resources and services available to older individuals within the community.
- Our community speaks over 33 languages, such as Sylheti, an ability to speak a South Asian language would be helpful
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
- Perk Box
- Life Insurance
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 28 June 2026
Please note the right to work in the UK is a requirement of this role.
Please refer to the attached job description for more details.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Starting Salary: £35,668 – £39,005 (Pro Rate to 14 Hours)
Contract: Permanent
Location: Home-Based Role (living within or very close to the area covered)
Hours: Part-time (14 hours per week)The area covered comprises the Catholic dioceses of Birmingham and Portsmouth & the post holder must be able to travel widely around the area covered.
Job Profile
CAFOD works with the Catholic community in England and Wales to tackle poverty and injustice.
As a Community Participation Coordinator (Education Focus), you’ll grow engagement across Catholic schools, parishes and communities in the Birmingham and Portsmouth dioceses. You’ll inspire people to give, act and pray, while recruiting and supporting volunteers and building strong relationships with clergy, school leaders and diocesan partners.
Working within CAFOD’s national Education Team, you’ll collaborate locally to increase school participation and strengthen volunteer networks. This role is primarily school-focused, with occasional parish engagement.
This is a home-based role that requires regular travel across the dioceses and occasional visits to CAFOD’s London office. Flexibility is key, with some evening or weekend work and occasional transport of resources (expenses and time off in lieu provided).
Role Responsibilities
Delivering participation plans
- Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese or area, and share in the delivery of fundraising, education, campaigns and media objectives and targets, as delineated by the participation plan for the region. This role will have a focus on schools’ engagement.
- Contribute to the development of activities to achieve objectives in support of and appropriate for local contexts. Through increased numbers and activity of school volunteers, more Catholic schools will be visited by a CAFOD volunteer.
- Maintain regular outreach, promotion and relationship-building with volunteers and key leaders in parish and school communities and Catholic church and education networks.
Managing volunteers
- Be the lead volunteer manager for an identified portfolio of volunteer roles locally and ensure effective coordination and communication.
- Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for schools.
- Organise and promote volunteer meetings and training opportunities online/offline to either to deliver themselves or by another member of the Education Section.
Managing relationships and promotion
- Represent CAFOD in the diocese and ensure CAFOD retains a diverse range of relationships including with priests, school staff, academy trusts and others within a diocese
. - Ensure CAFOD is promoted via various diocesan communication channels, working with diocesan communications officers and school communities.
Job-specific competencies
I. A demonstrable commitment to volunteering and understanding of its potential as a force for change.
II. Experience of managing multiple relationships with volunteers and a wide variety of volunteers, including recruitment and retention, and managing volunteer performance.
III. Willingness and ability to travel extensively to all parts of the area covered and to travel to other parts of the region/country as needed. At times, it will be necessary to transport equipment and resources and to be flexible to work evenings and weekends.
IV. A proven ability to work within the Catholic education setting.
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues. If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). If the post is based outside the UK the post holder will be subject to a different checking process.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
As Community Fundraising Officer you will play a vital role in generating income to support the work of this inspiring Hospice. With a specific focus on the Barking & Dagenham area, you will be responsible for developing relationships with individuals, community groups, schools, faith groups and volunteers to inspire and maximise fundraising opportunities within the community.
This is a hybrid role based on the Essex border with East London.
The Charity
A warm and welcoming hospice, dedicated to providing care for those who have been diagnosed with a serious illness.
You would be joining a welcoming team at an ambitious and motivated organisation, known for promoting equality, diversity and inclusion offering flexibility, competitive salaries and an excellent working environment.
The Role
Deliver and grow community fundraising activity
Act as the first point of contact for community supporters
Proactively identify and develop new fundraising opportunities
Support individuals and groups undertaking third party fundraising activities
Recruit, train, and support community fundraising volunteers
The Candidate
Demonstrable Community Fundraising experience
Experience of effective time management and prioritising conflicting workloads Experience of working with volunteers
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking for a Community Lead to be responsible for developing relationships with individuals, community groups, schools, faith groups and volunteers to inspire and maximise fundraising opportunities within the community.
This is a hybrid role based on the Essex border with East London.
The Charity
A warm and welcoming hospice, dedicated to providing care for those who have been diagnosed with a serious illness.
You would be joining a welcoming team at an ambitious and motivated organisation, known for promoting equality, diversity and inclusion offering flexibility, competitive salaries and an excellent working environment.
The Role
Deliver and grow community fundraising activity within the area.
Act as the first point of contact for community supporters, providing excellent stewardship, guidance, and encouragement.
Proactively identify and develop new fundraising opportunities across the regional area.
Promote and deliver hospice-led community fundraising events and initiatives (e.g. coffee mornings, fun runs, fayres, in-memory activities).
Work closely with other Community Officers, sharing insights and experiences to improve the overall community fundraising team.
Recruit, train, and support community fundraising volunteers.
The Candidate
Demonstrable Community Fundraising experience
Experience of line management, providing leadership and guidance to teams.
Demonstrable experience of building effective relationships with supporters, resulting in sustainable income
Experience of analysing fundraising activity providing actionable insight to future activity for themselves and those they manage.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Duchenne UK works tirelessly to challenge barriers, deliver practical solutions, and speed up progress for families affected by Duchenne muscular dystrophy (DMD). The charity collaborate with leading researchers, clinicians, industry and charity partners to deliver hope and measurable progress for people living with DMD in the UK.
Founded by two mothers whose sons were diagnosed with DMD, the charity has raised more than £34 million to accelerate research, improve care and help transform outcomes for families affected by this life-limiting condition.
As the charity enters a new phase of growth, it is investing in the structures, stewardship and fundraising expertise needed to build on that success while preserving the entrepreneurial spirit and close community connections that have made it so successful.
A newly created role, the Head of Relationship Fundraising will lead a diverse portfolio spanning Family & Friends fundraising, community fundraising, mid-value and major donor relationships, charity partnerships and corporate fundraising opportunities. Reporting to the Director of Income Generation, you will inherit an established portfolio of supporters and partners while identifying new opportunities for growth across the Duchenne community and beyond.
A key focus will be Duchenne UK’s Family & Friends Funds programme, a nationwide network of more than 50 family-led funds. You will combine ambitious income generation with exceptional supporter care, building trusted relationships with families, supporters, partners and donors whose connection to DMD is often deeply personal.
Working closely with the Director of Income Generation, CEO and co-founder Emily Reuben OBE, co-founder Alex Johnson OBE, and wider senior leadership team, you will play a pivotal role in shaping the future direction of relationship fundraising and helping to build a more strategic and sustainable fundraising programme for the years ahead.
As Head of Relationship Fundraising, you will:
- Lead delivery of Duchenne UK’s relationship fundraising strategy, driving sustainable income growth across multiple income streams
- Develop and grow Family & Friends fundraising, community fundraising, mid-value, major donor, partnership and corporate fundraising opportunities
- Build and steward a pipeline of supporters and prospects, developing meaningful long-term relationships
- Develop the Family & Friends Funds programme, ensuring excellent and compassionate supporter experiences
- Develop supporter journeys, stewardship plans and relationship management processes that increase engagement and retention
- Strengthen fundraising systems, processes and ways of working to support future growth
- Operationally lead relationships with charity partners and key stakeholders
- Monitor fundraising performance, pipeline activity and KPIs
- Line manage the Community & Events Fundraiser and help shape the wider fundraising function’s future direction, structure and growth
Essential skills and experience:
- Significant experience in relationship fundraising, with a track record of delivering sustainable income growth
- Experience managing complex supporter or donor relationships in emotionally sensitive or values-led environments
- Experience working with high-value supporters or philanthropy audiences
- Experience developing community, peer-to-peer, high-value or partnership fundraising relationships
- Demonstrable success in achieving income targets and building fundraising pipelines
- Strong relationship management and influencing skills, with the ability to engage a wide range of stakeholders
- Experience developing supporter journeys and stewardship approaches that improve engagement and retention
- Strong financial awareness, including pipeline management and forecasting
- Excellent communication skills and experience using CRM systems effectively
- Exceptional emotional intelligence, empathy and a commitment to outstanding supporter care
- A proactive, entrepreneurial and solutions-focused approach
Desirable:
- Experience within a health, medical research or disability-related charity
- Experience of diagnosis-led, in-memory or bereavement-related fundraising
- Knowledge of fundraising regulation, GDPR and Gift Aid
- Experience using Salesforce
Employee benefits
- 25 days annual leave plus bank holidays (pro rata)
- Summer Fridays – half days on Fridays in July and August (pro rata)
- Team wellness day and team away day
- Employee Assistance Programme and wellbeing support
Application at this initial stage:
- Your CV, ensuring alignment with the person specification
- Answers to the two screening questions (click on Apply Now to answer these)
Suitable applicants will then be invited to an initial call and full support will be provided for formal application (CV and supporting statement).
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
Research and Development Officer
Contract: Permanent
Work Pattern: Part Time, 28 hours per week (0.8 FTE)
Salary: £27,526 per annum, with annual salary increments for the first three years
Location: Homebased – however NCB and RiP has offices in Sheffield, Newton Abbot and Belfast that staff can work from should they choose.
The Vacancy
For over 20 years, Research in Practice has been at the forefront of supporting evidence-informed practice in adult social care. We are now looking for a passionate and experienced Research and Development Officer to join our adults’ team.
This is a fantastic opportunity for a skilled facilitator with strong experience in adult social care (or a related sector, e.g. housing, homelessness, mental health or criminal justice) who is motivated to make a real impact. While the role requires a solid understanding of research and its application, it is not a primary research post—instead, the focus is on translating evidence into meaningful learning and development opportunities.
You will play a key role in designing and delivering high-quality learning experiences, including programmes, full-day workshops, webinars, and events, working with diverse audiences such as senior leaders and practitioners.
What you’ll be doing
- Designing and delivering engaging learning and development activities for a range of audiences
- Translating complex research, policy, and legal frameworks into accessible, practical learning
- Developing high-quality outputs (e.g. publications, tools, and learning resources)
- Building strong relationships with stakeholders and supporting collaborative projects
- Managing multiple projects effectively in a varied and fast-paced environment
About you
We are looking for someone who brings:
- In-depth knowledge of adult social care, or related sectors such as criminal justice, housing and homelessness, or mental health
- Experience in facilitation and delivering learning, including workshops and webinars
- A strong understanding of research, policy, and practice frameworks
- Skills in knowledge mobilisation, with a passion for co-production and evidence implementation
- Proven experience in relationship management
- Excellent communication skills, including confident public speaking
- The ability to manage competing priorities and work flexibly (including occasional travel and overnight stays)
Research in Practice
Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.
Research in Practice works with organisations across the adults and children’s social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, in order to achieve positive outcomes for people of all ages.
About NCB
For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.
Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.
The Benefits
- 30 Days Annual Leave
- Generous Pension Scheme
- Cycle to work scheme
- Flexible Working
- Winter Holiday Closure & Break
Employee Assistance Programme
Closing date: 8am, Friday 10th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible .
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Assistant - North
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Are you able to provide friendly and professional support to fundraisers and supporters?
- Do you have experience in supporting events or community activities?
- Do you live in either Scotland, North East England, North West England or the East Midlands?
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.


