Community team manager jobs in kingston upon thames, belfast

Are you passionate about making a real difference in people’s lives and delivering an outstanding service?  

We’re excited to recruit for a Supporter Care Officer, and you will join our collaborative and solutions focused Supporter Care team! 

You will play a vital role in ensuring every supporter feels valued and appreciated and have a key part in enhancing the supporter experience and ensuring donations and data are handled with care and precision, contributing directly to the success of our life-saving work. 

Some of the things you will be responsible for are: 

• Delivering an exceptional supporter care service and you'll be the first point of contact for our supporters, ensuring every interaction is professional and aligned with our values. 
• Supporting the Senior Supporter Care manager with fine-tuning processes, handle queries escalated to you, and drive onward improvement by meeting team performance goals and championing innovation. 
• You will process gifts to maintain accurate records and financial reconciliation. Your attention to detail will directly support our fundraising success. 

About You  

• Proven experience in Supporter Care and income processing, ideally within a charity environment, with confidence in handling sensitive or escalated supporter interactions. 
• Strong working knowledge of CRM systems (ideally Raiser’s Edge), with a solid understanding of data accuracy, Gift Aid, and Data Protection legislation. 
• Excellent communication and interpersonal skills, with a proactive, solutions-focused approach and the ability to manage multiple tasks while working collaboratively across teams. 
• Team-oriented and values-driven, with a passion for delivering great supporter experiences, a positive attitude, and a commitment to continuous improvement.

If this sounds like you – we’d love to hear from you! 

About working for us  

This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About us   

Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:  

• Courageous 
• Collaborative  
• Compassion 

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.  

At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.  

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.  

Safeguarding 

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards. 

Hybrid-working: 

Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.  

How to apply  

• Please download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Alex (contact details are on our website's advert).
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.  We're looking for candidates who can seamlessly integrate into the team and therefore, must meet all the essential criteria to be considered for this role.
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role. 
• Interviews will be held in person at our office, on 1st and 2nd October. Our address is Queen Elizabeth House, 4 St Dunstan’s Hill, EC3R 8AD. 
• Please note: If you have applied for this position since July 2025, we are unable to consider a further application at this time.

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.  

Summary

WE ARE SEEKING THE HEAD OF GROWING FAITH AND FLOURISH

The National Society for Education (NSE) is a royal-chartered charity and National Church Institution at the forefront of Church and community schools across England and Wales. We champion leadership, influence policy, and foster spiritual growth in young people and adults alike.

As part of the Church of England's commitment to a younger, more diverse future, we're working with diocesan partners, academy trusts, and chaplaincies to grow faith and nurture the next generation of leaders. We're also driving national initiatives like Growing Faith, focused on the vital link between church, home and school.

The NSE is working with the Vision and Strategy team to help deliver this vision through a range of projects in our 'Growing Faith' pillar which focus on the intersection between church, home and school; aiming to develop the faith life of children and young people, whilst also growing young leaders.

We are a dynamic team, working remotely from our homes around the country. We gather regularly online and also have in-person team days throughout the year.

The National Society for Education is seeking an inspiring and visionary leader to head its Growing Faith and Young Leaders workstream - a strategic post within our Senior Leadership Team (SLT). This dynamic role will shape and deliver key national initiatives including the Growing Faith Foundation, FLOURISH Network of Worshipping Communities, and a suite of leadership programmes such as the Archbishops' Young Leaders Award, Flourishing Young Leaders, and Young Voices at General Synod.

• Provide strategic leadership across our core Growing Faith workstream, managing senior team leads and national programme heads
• Strategically overseeing the implementation of leadership development programmes for adult and young leaders of mission and ministry with children and young people within the FLOURISH movement
• Develop long-term strategic partnerships with diocese, school trust, school/college and church leaders to enable the effective embedding of FLOURISH, Growing Faith Foundation, and Young Leaders programmes at all levels
• Champion safeguarding excellence and spiritual leadership through inclusive practices and worship
• Drive innovation in leadership development for children (4-18) and young adults (18-25)
• Embed a culture of faith-led partnership between church, school and household
• Oversee the national rollout of FLOURISH communities - aiming for 450 sites by 2030
• Shape research, resource planning and evaluation strategies across the team
• Collaborate with diocesan, NCI and national stakeholders on transformative church revitalisation

• An enhanced DBS check will be required as part of our pre-employment checks.
• This post is subject to an occupational requirement that the holder be a communicant Anglican under Part 1 of Schedule 9 to the Equality Act 2010.

You will need to be/have:

• Of Christian faith and a communicant member of the Church of England
• Experience leading high-performing teams and influencing senior stakeholders
• Knowledge of educational and diocesan landscapes
• Strong safeguarding awareness and budgetary insight
• Inspirational public speaking and writing skills
• Commitment to diversity, collaboration and spiritual formation
• Ability to analyse qualitative and quantitative data
• A qualification in theology, education, youth work or leadership
• Experience in CRM/LMS systems, remote team management, GDPR and Health & Safety oversight
• A clear understanding of/commitment to the Church of England's Education network and its current and future needs

• A salary of £82,157 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 30 days annual leave plus eight bank holidays, three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Main Purpose of the Role

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime. Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.

As the post holder you will be responsible for delivering our front-line work to young people, parents and other adults (professionals). You will work in schools and in community settings across London to generate impact for young people using Khulisa’s trauma-informed approach. This role requires an enhanced DBS check.

The post holder will be required to work from home permanently but be willing and able to easily travel regularly to various locations in London as necessary to fulfil the requirements of the role, to deliver aspects of the programme, and to engage with other stakeholders and colleagues.

Main Duties and Responsibilities

Programme Delivery:

· Facilitate the delivery of sessions in our flagship Face It programme and modular workshops to young people, our Nurturing Connections programme for parents and carers, and our trauma training for professionals.

· Facilitate delivery to a high standard in all settings (schools, youth services, and community spaces), ensuring that you are always taking a trauma informed approach.

· Facilitate various youth participation workshops, co-delivering with young people as much as practicable.

· Respond to any questions, disclosures or safeguarding concerns raised during sessions and follow up where necessary with the relevant safeguarding teams or, where consent is secured, make onward referrals for additional support in specific cases.

· Contribute to the continuous development of all aspects of the programmes, sharing new ideas and using best practice.

· Participate in the periodic review and updating of programme contents and/or development of new materials with relevant colleagues, ensuring that materials used across the team are always uniform and consistent.

· Maintain accurate records of programme activities, including record of input, output, and impact as well as demographics data, and support relevant colleagues in ensuring effective monitoring and periodic evaluation and reporting of impact generated.

· Manage relevant budgets and ensure a value for money approach to all expenditure, making sure to keep within budget.

Programme Coordination:

· Take direct responsibility for logistics of individual programme delivery or activity, including scheduling, resourcing, staffing, and liaising with schools and other partners to ensure effective delivery.

· Work with colleagues in Impact and Evidence team to provide programme data as required to effectively demonstrate impact generated through your delivery.

· Where possible during delivery, generate multi-media content for the use of colleagues in communications to use in updating the Khulisa website and for social media.

Stakeholder Management:

· Support the Programmes & Participation Manager in the building and maintenance of strong relationships with delivery partners - schools, community organisations, and other important stakeholders.

· Contribute to any work to use learning from delivery activities to redesign existing programmes and/or develop new pieces of work as required.

· If required, represent Khulisa at events, meetings, and conferences as required etc.

· Support the onboarding and training of Associate Facilitators and volunteers as necessary.

· When required, support the onboarding and training of other permanent programme staff.

Additional Duties and Responsibilities

· Objectively review the successes and achievements of each delivery session facilitated against programme or activity objectives, identifying and implementing opportunities for making ongoing improvements.

· To actively deliver all elements of the Khulisa programme, including work with adults and Khulisa’s Young Influencers.

· Depending on experience and qualifications, to be receptive to any other duties as required by the line manager and in line with the needs of Khulisa.

· To develop and maintain good working relationships with colleagues and other professionals, and to participate in team meetings.

· To participate in personal supervision in accordance with Khulisa’s supervision and performance appraisal policy and attend agreed training as relevant.

· At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity and demonstrate respect for colleagues and Khulisa’s aims and values.

· To maintain an awareness of own and others’ health and safety and comply with Khulisa’s Health and Safety policies and procedures.

· Occasional evenings and weekend (events) may be involved with time off in lieu agreed.

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join our team: We are seeking a Service Delivery Lead to have operational oversight and responsibility for Brake’s National Road Victim Service (NRVS). Reporting to the Chief Operating Officer (COO) and working closely with the Senior Leadership Team (SLT), the role will focus on building strong foundations, fostering a positive team culture, and ensuring effective service delivery.

Not your average job: This role is an excellent opportunity to build on our current support offer as well as driving meaningful service improvement, and playing a key role in building a stronger, more effective team culture across the National Road Victim Service.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: An excellent communicator, with the ability to engage and inspire and a proven ability to get things done.  You will have strong, robust, and consistent leadership skills, and be capable of making sound judgments under pressure and ensuring timely resolutions.  Proven experience in managing or leading a team within a service delivery environment is a must as is experience in safeguarding, and managing risk, including clinical escalation and operational risk mitigation.

You will have a visible, approachable and supportive leadership style, combined with resilience and adaptability, a collaborative mindset and a commitment to Brake’s mission to support road victims and create safer roads for everyone.

Specifically seeking candidates with:

- Excellent communication skills

- Ability to delegate effectively

- Proven experience in managing or leading a team within a service delivery environment

- Competence in managing risk, including clinical escalation and operational risk mitigation

- Commitment to inclusivity, fairness, and promoting a culture of equality

- Competence in monitoring performance metrics and reporting outcomes to senior leadership

- A full, clean UK driving licence (if you are a driver)

- competent IT skills for remote work

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, read our full job descriptions and apply now.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Key tasks

Cross-Income Stream Support

• Support the delivery of activity and appeals across major donor, corporate, legacy, and individual giving programmes.
• Identify and research prospective funders, including trusts and corporate partners. Assist in bid development, including desk research, gathering case studies, and impact data.
• Support the development and delivery of materials, campaigns, and digital content.

Events & Community

• Support the delivery and evaluation of in-house and third-party events.
• Assist individuals and groups supporting BeyondAutism within the community.
• Help steward participants and donors with timely and tailored supporter journeys.

Supporter Care & Communications

• Coordinate prompt and personalised thank-you communications.
• Maintain accurate and up-to-date records on our CRM (Raiser’s Edge).
• Support the creation and scheduling of communications, both print and digital.

Team Coordination & Administration

• Manage the inbox and respond to supporter enquiries.
• Provide administrative support to the Philanthropy and Partnerships Manager and Head of Marketing, Communications, and Fundraising.
• Help ensure all activity is compliant with relevant legislation and best practice. 

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:
Working closely with our Senior People Advisor and People Manager, you'll play a key role in delivering day-to-day HR support across the full employee lifecycle. This is a full-time role, mainly based on-site at Shakespeare’s Globe with the flexibility to work remotely two days a week.

You'll be a go-to person for both employees and managers, offering friendly, coaching-style support on everything from day-to-day queries to more complex employee relations matters. You’ll also take the lead (or lend a hand) with ER cases, make sure our employee records are accurate and up-to-date, and help deliver internal training.

Beyond the day-to-day, you’ll have the chance to get involved in wider initiatives around wellbeing, inclusion, and organisational development, helping us create a great place to work.

The skills:
The ideal candidate will have some experience working in the human resources function in any capacity with an eye for detail, and organisation. We’re looking for someone who enjoys working with others, with good written and verbal communication skills. The person in post will enjoy following tasks through, have the ability to manage their time efficiently and adapt a proactive approach to working. This role suits an individual with an existing career in the HR field or has an interest in exploring a career in HR.

The team:
At Shakespeare’s Globe, we believe that people are at the heart of everything we do-on stage, behind the scenes, and beyond. Our People & Culture team is here to create an inspiring, inclusive, and supportive environment where everyone can thrive and bring their best to this unique and vibrant space.

From bringing our People Strategy to life to making sure everyone gets paid on time (very important!), we keep things running smoothly while championing equity, belonging, and wellbeing. We’re not just about policies and processes-we’re about people. We collaborate across the Globe to design and deliver high-impact initiatives that help our incredible teams flourish.

If you’re passionate about making workplaces extraordinary, love working in a creative or enjoy being the structure behind the creativity, and ever-evolving environment, and want to help shape the future of this iconic space, we’d love to have you on board!

Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.

Benefits:

• Discount in the Globe shop and onsite restaurants/cafes
• Staff discounts via My Globe perks and better Bankside Buzzcard
• Free entry to selected shows, events and activities
• Access to our free employee assistance programme and 24/7 virtual GP service
• Enhanced maternity, paternity, adoption, and shared parental leave and pay
• Life assurance scheme
• Rental deposit scheme
• Season ticket loans
• Eye test voucher scheme
• Flu vaccination scheme
• Cycle to work scheme
• Enhanced employer pension contributions after 12 months service.

To apply:
Please download the job description from our main jobs page. To apply, please complete the online application form by 10am on Monday 15th September 2025.

We regret that because of the high volume of anticipated applications, we may be unable to contact unsuccessful candidates. 

Please note that we may close this advert early, once a certain number of applications have been received.

Are you a digital innovator with a passion for creating meaningful change? Join us as Digital Products Owner and help shape the future for young people around the world.

In this exciting role, you’ll play a key part in delivering inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access opportunities for self-employment or employment. Your work will directly contribute to positive outcomes for both young people and our global network of supporters.

A major focus of your role will be leading the redesign and development of our global business simulation game – a flagship digital product that underpins our wider strategic programmes. This next-generation learning tool will support young learners through engaging, practical, and interactive business challenges. You’ll lead the development roadmap, incorporating gamification, AI-driven enhancements, and innovative approaches to learning that work in both blended and fully digital environments.

Working closely with our digital and design team, regional colleagues, delivery partners, and other stakeholders, you’ll ensure all products align with our overarching proposition and global strategy. You’ll take a consultative, collaborative approach, using your digital expertise to shape decisions and maintain high standards of quality, accessibility, and impact.

You will bring strong product management skills, a user-centred mindset, and an understanding of emerging technologies such as generative AI and immersive learning design. Experience working in agile environments, managing complex stakeholder needs, and delivering scalable digital solutions is essential.

This is a unique opportunity to lead a high-impact product that will reach thousands of young people worldwide, helping them thrive in a changing world of work.

Ready to lead digital innovation with purpose?

Apply now and help us build the tools that unlock potential and transform futures.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice. 

Our Nest Project brings advice and improved awareness and knowledge to migrant families with young children, through community settings in Lambeth and Southwark. The project aims to reach families with the information and advice they need in order to resolve their status before they fall into crisis, and allow them to live safely and access opportunities.

The Nest Project Coordinator will lead on developing partnerships with and providing training to staff and volunteers in community settings as well as providing immigration advice and casework.

We would love to hear from you if you have: 

• Experience of providing immigration advice and casework support to migrant individuals who have complex needs, working sensitively and effectively within community settings.
• A strong track record in establishing and developing partnership working, and delivering training/workshops within community settings.
• Authorisation to provide immigration advice at IAA Level 1 or higher, and a strong understanding of the rights and entitlements, support available to the client group and of referral processes to statutory and non-statutory support agencies.

Benefits include: 

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
• Additional long service annual leave days up to a maximum of an additional 5 days per year.
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution.
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans.

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.

We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.

Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds. 

We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough. 

Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role. 

The Safe Haven Crisis Hub is an out of hours community crisis service, the Hub provides a safe space for individuals who may feel that they are at risk of a mental health crisis. The Safe Haven provides short-term support and social prescribing to individuals who are vulnerable and isolated into relevant support service pathways.

The post holder will be required to be self-reflective about their personal lived experience of mental ill health. An essential standard of the role is that successful applicants will use this experience and be able to recognise the values and impact of their lived experiences. They are required to work as part of a multidisciplinary team. 

Role and Responsibilities

Housing and Service Delivery

• Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production

• Developing and reviewing support plans that reflect the interests and aspirations of residents

• Induct new residents in line with the service’s policies and procedures and support them to continue in their journey towards recovery from addiction

• Carry out assessments of those referred to Acorn House, and induct new residents

• Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)

• Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary

• Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams

• Ensure residents are supported through court or welfare rulings (if necessary)

• Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)

• Ensure Housing Benefit and Services Charges are collected and managed effectively 

• Be flexible and responsive to the changing needs of the service, ensuring high quality support is provided

• Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs and development

• Ensure residents progress and engage with other SCT programmes (when required)

• Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services

• Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services

• Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent) 

• Participate in a feedback culture for continuous improvement

• Promote social inclusion, supporting residents to access all benefits available to them

• Support residents with physical and mental health issues, including liaison primary and secondary health care services as required

• Ensure all repairs and maintenance needs are raised

Monitoring and Evaluation

• Maintain accurate records of residents on In-Form

Operational Support

• Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager

• Ensure equipment of all applicable facilities is in good working order

• To provide an on-call/out-of-hours service when required

• Carry out other duties as may reasonably be required 

Special Conditions

• This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)

• The post-holder is required to work weekends as part of a rota and Bank Holidays when required

• On occasions you may be requested to change your rota to ensure the requirements of the service are covered

• In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager

About the role
As our Legacy and In Memory Fundraising Officer, you will play a key role in delivering inspiring campaigns and stewarding supporters who give in memory or through legacies.

Key Responsibilities
Plan, manage, and deliver engaging legacy and in memory fundraising campaigns across multiple channels.
Oversee campaign delivery, from data management and scheduling to stakeholder coordination and performance analysis.
Develop tailored supporter communications, personalised journeys, and inspiring stewardship activities.
Write compelling copy and gather supporter stories to bring campaigns to life.
Monitor, evaluate, and report on campaign performance, using data and insights to drive continuous improvement.
Collaborate with colleagues across fundraising, communications, and programmes to align messaging and share impact.
Support budget tracking, invoice processing, and income forecasting.

About you
You will bring proven experience in planning and delivering fundraising or marketing campaigns across multiple channels, with a strong understanding of legacy fundraising, individual giving, in memory giving, or a closely related area. Confident in copywriting and editing, you’ll be able to tailor messaging to different audiences and inspire supporters through engaging communications.

Organised and proactive, you will thrive when managing multiple projects and deadlines, balancing attention to detail with the bigger picture. You’ll also be confident in analysing data to extract insights, identify trends, and make informed recommendations to improve campaign performance.

You will be proficient in Microsoft Office, particularly Excel and Word, and able to adapt your approach to ensure both excellent supporter experiences and the achievement of campaign KPIs. Experience with CRM systems (especially Microsoft Dynamics), international charities or humanitarian aid, managing print campaigns, or delivering stewardship events would be an advantage.

Personally, you will bring excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and build strong relationships. You will demonstrate commitment to MAP’s values of Solidarity, Integrity, Impact, and Dignity, and apply an awareness of diversity, equality, and inclusion to all areas of your work.

You will also be proactive in managing your workload, accountable for your tasks, and flexible to occasionally support out-of-hours commitments when required.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams. 
 
 

Head of Finance Business Partnering

£50,718 - £53,387

Location, based out of any of our offices with Hybrid working available

The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities. We believe that all adults, regardless of their situation, should have access to education.

Job Description

WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.

As the Head of Finance Business Partnering, you will provide strategic financial partnership to the Director of Contract Relationship Management in order to support, challenge and influence performance against all contract deliverables.

Role model comprehensive and collaborative financial support including insight, risk identification, risk mitigation and business solutions to drive high performance, including an understanding of WEA MIS and Learning delivery.

Reporting to the Chief Finance Officer, the successful candidate will ensure the totality of contracts are accounted for accurately and provide robust financial forecasts to support the wider financial performance of the organisation through the development of a team of Financial Contract Delivery Partners.

We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!

We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.

Should you need any support with your application, then please get in touch.  We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.

You can read more about our benefits and what it’s like to work here, on our website.

Do you have a passion for God's mission in London? 

Do you have a heart for those least likely to hear the gospel - and a gift for connecting with them? 

Could you come alongside local churches to engage, envision and equip them to reach more Londoners with the life-changing news of Jesus? 

At London City Mission, we estimate that one in two Londoners, that’s roughly 4.5 million people, are unlikely to hear the gospel in their lifetime. For many of these people, their everyday experience will be one of rejection or helplessness and their cultural and religious background may mean they are least likely to hear the gospel. It’s clear throughout the Bible that God has a heart for people who are marginalised and overlooked. And tragically, it’s often in London’s most deprived communities that people are least likely to hear the invitation to repentance and eternal hope in Jesus. 

At London City Mission, we are partnering with churches who have a growing passion for reaching out to the communities around them, but who need equipping and building up for this crucial work. Our aim over the next five years is to see 150 new missional teams established in churches across London. These missional teams are groups of church members who take responsibility for a ministry to a community who may not otherwise hear about Jesus, are affirmed and publicly supported by the church leadership, pray for each other and for the people they want to invite to follow Christ, using their different gifts regularly to reach people who are part of this community. We pray that, together by 2029, these teams will be part of 25,000 gospel conversations within communities where Jesus Christ isn't known. The Missionary role is, therefore, a Church mobilisation role.

We are seeking candidates for a Missionary role who have a passion for sharing the good news of Jesus with specific groups of Londoners, and who can also come alongside churches to train and inspire Christian believers to reach their local communities with the hope of the gospel.

The successful candidate will minister in – but not restricted to - the following location:  

• Tower Hamlets and Hackney team with a specialist focus on Council Estates and Seniors 

The successful applicant will have experience of outreach amongst the neediest groups in our society but will also understand the church landscape in London and be able to inspire those in London churches to get involved in outreach. They will work in missional teams to equip church volunteers for outreach where the most need is in their communities, drawing upon their particular experience when required. They will also need to be able to raise ministry personal support, including a target financial support as well as prayer supporters for the work of the Mission through personal and church partnership networks.

We will help train, develop and support you in your role through our professional and established Training team and your line manager and other colleagues. Our heart is to help you be the best that you can be in your role and to help you develop further in your missional and evangelism skills.

This position is a full-time, permanent appointment. Starting salary is £22,045 per annum plus £1,200 per month housing allowance (taxable). Mission housing will be discussed with successful candidates after probation. We also provide a generous employer contribution to a group pension scheme. Targets for personal financial support will be £9,500 for the year 2025. 

There is an occupational requirement that the persons appointed be an evangelical Christian. Occupational Requirement provision of the Equality Act 2010 applies. The appointed candidate will be required to undertake an enhanced DBS check. 

Closing date for applications: Thursday 9th October 2025 at 12 noon. 

First Stage interviews will be held on Thursday 6th November 2025. Shortlisted candidates will need to be available on this date from 9am and may be needed for the full day, depending on scheduling.

Candidates who are successful at the first stage will then be invited for a second stage interview – dates will be confirmed in due course.

Purpose of Job

To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership.  To empower and enable members Living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England.

SHINE has over 14,500 members with spina bifida and/or hydrocephalus. This post will bring a real focus to the Essex, Suffolk & Norfolk area and will be an exciting opportunity to engage with members and develop and deliver the services we offer.

Our Little Stars project for 0–12 year olds has been established for over 3 years supporting younger members and their families with their diagnosis and beyond. We also have a growing Teen membership known as FIRE (Friendship, Independence, Resilience, Equality) Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place.

We are looking for someone who can cover the Essex, Suffolk & Norfolk area. You will be home based but will be required to attend clinics in this area and London, events and meet members one to one where necessary within your allocated area and occasionally across wider areas and nationally.

Shine will offer you:

• A competitive salary of £28,471 (pro-rata for part-time hours)
• Regular working hours, and no shift work (some very occasional weekends or evenings) 
• 3% pension contribution
• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
• Additional annual leave due to length of service
• Opportunity to purchase additional annual leave
• Broadband allowance
• Life insurance after 12 months’ employment 
• Access to our Employee Support Programme
• Support to learn and develop

Please see the full Job Description & Person Specification below and on our website. 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.

If you would like to discuss the role, please contact Sarah Carrier, England Services Manager by email to arrange a convenient time for a call.

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted*

Closing date: Monday 15th September 2025 11pm

Interviews: Friday 26th September 2025

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.