Community team manager jobs in oxted, surrey

Are you an organised, proactive EA? Could you organise excellent international travel?

Join a small, globally minded grant-making foundation supporting their impactful work across Latin America, the Pacific, and Southeast Asia.

This role offers the opportunity to support a small but dynamic team working on issues including gender-based violence, rural health and education, and climate justice. As the Foundation continues to grow and refine its strategy, your support will be instrumental in ensuring smooth operations and effective governance.

You’ll work closely with the CEO and wider team to provide executive and administrative support across the organisation.

Key responsibilities include:

• Overseeing financial processes, including payments, expenses, and liaising with accountants

• Coordinating international travel and logistics for board meetings and field visits

• Maintaining internal records, contracts, and databases

• Supporting HR tasks such as payroll adjustments and contract updates

• Assisting with scheduling, email management, and team calendars

• Contributing to communications, including newsletters and website updates

• Supporting due diligence research for new grant partners

What You’ll Bring

• Proven experience in a PA, EA or Team Administration role,

• Strong organisational and analytical skills, with exemplary attention to detail

• Ability to anticipate needs, manage multiple tasks, and work independently

• Interest in international development or grant-making

• Confidence using MS Office (especially Excel) and financial systems

Desirable

• Spanish language skills (desirable but not essential)
• A track record of organising international travel

Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. They actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply.

To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on the application page.

Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting a Casework Coordinator to deliver support services to people seeking asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics.

We now have an opportunity for a Casework Coordinator to join our team and play a key role in helping women seeking asylum on the basis of their sexual orientation improve their ability and resilience to cope with the challenges they face and build support networks.

This role will receive full training and support as required to deliver your responsibilities, including:

• Facilitating regular support group meetings of women who are seeking asylum on the basis of their sexual orientation
• Providing one-to-one emotional and practical support primarily to LBTQI+ women who are seeking asylum
• Assisting service users to access health services and accommodation
• Ensuring service users access quality legal representation
• Sharing your knowledge and experience by providing advice, guidance and training to other organisations working with LGBTQI+ people who are seeking asylum

This position requires that you are a lesbian or bisexual cisgender or trans woman and are comfortable discussing and disclosing your sexual orientation in a professional context with service users. Non-binary people are also welcome to apply for this role if you believe that your lived experience sufficiently closely aligns with that of women and girls.

It is important to be aware that your identity, including your sexual orientation, gender identity or intersex status, may become known to external parties, such as service users’ friends, funders, and the general public through your association with Rainbow Migration and our work.

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

• Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 
• Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 
• Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 
• Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

Diversity, inclusion and anti-oppression

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.

We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.

We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.

We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.

We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if we can make other adjustments to support your interview process.

Role overview

Contract type: Permanent

Hours: Full-time (35 hours a week). Working part-time (minimum 21 hours a week) or job-sharing will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £31,294 FTE with potential annual step increases up to £35,086 (pro rata if working part-time), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April.

Location: Rainbow Migration’s wheelchair accessible offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, staff mostly work from home. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.

Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).

Benefits:

• Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
• Enhanced parental leave and pay
• Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)
• Separate salary step and inflationary increases considered every year
• TOIL system
• Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
• Policy on staff loans or salary advances for difficult times
• Work laptop and mobile phone
• Training and learning opportunities
• Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments
• Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters
• Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)

How to apply:

Closing date: 9am 01 September 2025

Interview dates: Initial interviews will be online on 11 and 12 September 2025. A second round of face-to-face interviews will follow in London later in September.

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email address in the application pack.

Please send to the email address in the application pack or on our website:

1. Your CV
2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

We’d also be grateful if you would complete this optional monitoring form - the link is in the application pack

In your statement, please:

1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience
2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
3. State how many hours a week you wish to work and if you have a preferred pattern
4. Explain if you have used AI to help with your application in any way and the reason why. While AI can be a helpful tool, we expect all applications to reflect your own experiences, qualifications and style of writing. Transparency is valued, so applications that are obviously written with AI without explanation will not be considered

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post
2. Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed
3. Accept that, if successful, you will be required to disclose all unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. See our website for more information.

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete this form linked to in the application pack to request support and they will confirm if they can match you with a mentor to support your application.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy. Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Information is kept for the minimum period necessary, which for CVs, covering statements and/or audio or video submissions for unsuccessful applicants is 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Domestic and Sexual Violence Caseworker to play a pivotal role in our Newham Domestic and Sexual Violence Support Service.

Sounds great, what will I be doing?

The Newham Domestic and Sexual Violence Support Service is a community-based initiative offering integrated support to individuals who have experienced domestic abuse, sexual violence, forced marriage, honour-based violence, female genital mutilation, or violence related to sex work. Delivered in partnership with local agencies, the service uses approaches such as casework, Independent Domestic and Sexual Violence Advocacy (IDSVA), and Multi-Agency Risk Assessment Conferences (MARAC) to provide holistic, person-centred care. Its aim is to not only assist survivors directly but also to raise awareness within the community about domestic and sexual violence and the support available.

The role involves delivering tailored support through safety planning, risk and needs assessments, and one-to-one sessions, empowering survivors to make informed decisions and develop independent living skills. It requires working closely with multiple agencies to meet needs effectively, building strong relationships with community and statutory organisations, and contributing to good practice and policy development. Service user involvement is promoted through events, networking, fundraising, and consultations, while maintaining confidentiality and adhering to safeguarding policies at all times.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

It calls for experience in working with vulnerable individuals, especially those involved in both on- and off-street sex work, along with a strong understanding of the challenges they face and the barriers to accessing services. The role requires the ability to support people who have experienced trauma, as well as excellent verbal, written, and IT skills. A good grasp of safeguarding issues and their practical application is essential, alongside knowledge of health and social care services and the legal framework relating to sex work. A valid driving licence is also required.

In line with Section 7(2) b & e of the Sex Discrimination Act 1975, this position is open to women only.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

This is a new exciting combined role.

The Legal Administrator is a key component of the Asylum Aid team, overseeing all of our administrative systems and processes, and providing vital administrative support to our legal casework staff.

The Training Programme Coordinator supports the delivery of Asylum Aid’s two strategic partnerships that aim to help address the continuing fall in availability of immigration advice across England and Wales. The Compass Project and the Migrant Justice Greater London (MJGL) Partnership are designed to increase learning, collaboration and peer support opportunities between advice agencies and ultimately improve the provision of immigration advice to people seeking asylum, refugees, and other vulnerable people in the immigration system. This role provides key administrative support and coordination to ensure the effective delivery of both the Compass and MJGL training projects, working closely with Asylum Aid’s Immigration Supervisors and Director of Legal Casework, as well as external consultants, including the Learning Partner, managers and advisers at partner organisations.

Compass is Asylum Aid’s Advisor Development Programme of training, supervision and peer support for immigration advisers working in advice deserts across England and Wales. It is funded by the Justice Together Initiative. More information about the project can be found on our website here.

The Migrant Justice Greater London (MJGL) project is a partnership between Asylum Aid, Refugee Action and Praxis, designed to deliver legal training and supervision to frontline organisations across London. It is funded by the Greater London Authority.

Key responsibilities

Legal Administrator (approximately 4 days a week)

· To manage incoming and outgoing legal post in line with Asylum Aid’s procedures

· To post, email or arrange the dispatch of legal correspondence to clients, the Home Office, court or tribunal, counsel etc

· To receive and make telephone calls relating to casework activity, as well as covering the receptionist function in answering general incoming calls

· To manage the legal enquiries email inbox, triaging emails as appropriate

· To manage the team calendar and oversee key dates system

· To schedule and book appointments for clients, including the booking of interpreters or other experts where necessary

· To ensure all Legal Aid Agency monitoring information and other related information on cases such as disbursements and payment of invoices is recorded timely and accurately

· To assist with the preparation of electronic documents for the Home Office, court or tribunal

· To organise and maintain Asylum Aid’s legal archive, case filing system, legal library, and other documents

· To attend legal team meetings

· To assist Asylum Aid’s Billing Coordinator/caseworkers with preparation of files for billing where necessary

· To assist with general office administration, including administering petty cash

· To supervise the work of the Legal Administration Volunteer(s)

· To assist the Director in the administration of the Refugee Legal Group (RLG), which is a Google based group hosted by Asylum Aid

Training Programme Coordinator (approximately 1 day a week)

· To provide general administrative support for the Compass and MJGL programmes

· To monitor project timelines, plans, and budgets

· To organise in-person and remote training events, draft meeting agendas, take accurate minutes, coordinate travel for project participants, make and record project payments and provide logistical support for in-person events

· To assist in the promotion of the projects, including assisting with drafting external communications and social media, outreach to identify potential partner organisations, and supporting the recruitment of project participants

· To act as a central point of contact for multiple training projects, liaising with key stakeholders, including participant organisations, funders, the learning partner, and the clinical supervision provider

· To support the Learning Partner in monitoring and learning from the two projects, including facilitating learning opportunities with the partners and other organisations.

How to apply 

The first stage is to complete on our online application form on our website by 5pm on Wednesday 27 August 2025.

The website form will ask you to:

· Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

· Upload your current CV

· Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

Selection Process

We anticipate that we will invite candidates to an initial 15-minute online screening meeting on Thursday 4th September or Friday 5th September 2025, followed by shortlisted candidates attending in-person interview week commencing 8th September 2025. We may also ask you to complete a short written task ahead of/on the day.

At Asylum Aid we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

We regret that we can only respond to applicants who make it to the interview stage.

We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria, where practical.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Equal Opportunities

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.

We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the refugee and migration sectors. We value experience gained overseas as well as in the UK and you will receive full training to enable you to transfer your knowledge and skills to the UK context.

We are recruiting for a Head of Education and Content - an experienced project manager and resource designer who will oversee the development of education materials and teacher training content at The Politics Project. 

ABOUT THE POLITICS PROJECT

We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK. 

We also coordinate the Democracy Classroom network, a partnership between over 100 civil society organisations that supports young people to engage in elections. 

ABOUT THE ROLE

Working with schools, sixth forms and further education colleges, the Head of Education and Content will support them to prepare for the lowering of the voting age to 16 and to engage their students in elections and democratic education.

The post holder will design and adapt resources, practitioner training, events and activities as well as manage relationships with a variety of stakeholders across the further education and civil society sectors.

Working with the Director and the Head of Programmes, the post holder will:

• Collate, source and design learning resources for school and college teachers to use to support their students to engage in elections and democracy.

• Support, build and manage relationships with schools and colleges.

• Provide teachers and practitioners with training and e-learning around election and democratic education.

• Oversee evaluation and monitoring, producing reports where required. 

The job is based on a 16-month contract, with likely extension (including a 6-month probation period). 

The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. This is a fast-paced role in a small but growing team.

Benefits:

• 30 days’ holiday plus Bank Holidays and three days of holiday between Christmas and New Year.

• Friendly and inclusive environment.

• Professional development opportunities, to upskill and train you.

• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.

ABOUT YOU

You will have a passion for democratic engagement and experience of delivering democratic education. You will also have experience of the UK education sector and supporting teachers or practitioners.

You will be a self-starter, comfortable managing fast-paced projects with multiple stakeholders. You will have outstanding project management and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines. 

You will have experience of developing learning materials and training resources for schools and colleges and will have a clear eye for detail.

Above all, you will understand the needs of schools, sixth forms and further education colleges and the pressures they work under and be able to build relationships with teachers and support staff. You can network, negotiate, persuade, problem solve and be flexible to meet teacher and practitioner needs. You will have excellent communication skills, both written and spoken.

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

Other essential skills and knowledge:

• Knowledge of, and an interest in, UK politics.
• Understanding of the wider UK education system.
• IT literate. In particular, you can use Google office software.

We are particularly interested in hearing from applicants with experience in the UK Further Education sector. 

TO APPLY: 

To apply please submit a CV and a covering letter (maximum 500 words long) via Charity Job.

The closing date is 11:30pm, Wednesday 10th September 2025.

Initial interviews are planned for Wednesday 24th and Thursday 25th September.

Are you a sharp, energetic, and adaptable governance professional who thrives on supporting effective leadership, strong compliance, and smooth organisational operations? Harris Hill is delighted to be working with an international educational charity that has a long-standing mission to empower young people through the life-changing skills of oracy, critical thinking, and dialogue, in their search for a Senior Governance Officer. This part-time (3 days per week), permanent role offers flexibility in both working patterns and hybrid work arrangements.

This is a key role at the heart of the organisation’s Corporate Services team, supporting the Chief Operating Officer and Board of Trustees to ensure high standards of governance and compliance. You will play a central role in preparing and circulating Board and Committee papers, taking clear and accurate minutes, maintaining registers, supporting audits, and tracking progress on key actions. You will contribute to risk assessments, ensure regulatory requirements are met, and provide trusted administrative support to the COO. The post holder will support the organisation through the annual audit and Board effectiveness review, liaise with legal advisors for due diligence checks, and ensure all statutory and regulatory requirements are met.

We’re looking for someone with a solid understanding of corporate governance, compliance, and charity regulation, as well as experience supporting Boards and senior leadership. You will be experienced in preparing for and minuting Board and Committee meetings, able to manage multiple projects to deadline, and confident in upholding high standards of compliance and confidentiality. Tact, discretion, and strong interpersonal skills are essential, as you’ll be working closely with senior leaders and trustees.

Candidates must bring not only precision and professionalism but also a collaborative mindset and a can-do attitude. You’ll need to be flexible, responsive, and enthusiastic about the organisation’s vision and mission.

A background in the charity sector is highly desirable, though candidates with strong relevant experience from education or similar sectors are also encouraged to apply.

To apply, please submit your up-to-date CV by the 28th of August 2025 at 23:59.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Prospectus are excited to be working with our client to help them recruit for a Legacy Officer to join their team. The charity provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, they deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.
   
This role is offered on a permanent, full-time basis with a salary of £35,375.80 per annum and the postholder will be working in a hybrid model from their offices in London.
 
The Legacy Marketing Officer will work alongside the Legacy Marketing Manager to help deliver the organisation's Legacy Fundraising strategy and support the efficient administration of one of the charity’s largest income streams. You will play a key part in the development of legacy administrative tasks associated with both existing and new legacy supporters.

They are looking for someone with significant experience of working in office environment with strong administration skills and time management skills with an ability to manage a varied and busy workload effectively. You will ideally have experience in legacy administration/supporter care/direct marketing with excellent communication skills and attention to detail.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
 
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

London Borough of Westminster

This is an exciting opportunity in the Westminster Outreach and Befriending Service for a Family and Volunteer Support Worker to deliver family support and volunteer peer service to families and children under the age of 5, new parents and their families, across the London Borough of Westminster.

This service provides a programme of support for pregnant women and parents/carers which includes face-to-face befriending in the home and community as well as support by phone and video. The aim of the programme is to increase the resilience and emotional wellbeing of parents who are experiencing isolation and require emotional/practical support.  

The Family and Volunteer Support Worker will work closely with the Team Leader and volunteers as well as the wider Westminster Outreach Service. The team works closely in partnership with Children’s Centres/Family Hubs, midwifery, health teams and mental health services.  You must be able and willing to travel regularly around London Borough of Westminster.

About Us

Family Lives is a national charity with over four decades of experience in helping parents deal with the changes that are a constant part of family life. We provide targeted early intervention and crisis support to families online, via our national services or in the community.

Family Lives offers good flexible working opportunities including flexibility regarding days/hours worked for part time staff and an option to work from home when not working in the community. In addition, all staff start with 27 days annual leave, pro-rata, plus bank holidays. This increases with length of service.

Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

Please note that the vacancy may be closed earlier if we get enough applicants.

Closing date: Wednesday 27th August 2025. Interview date: w/c 8th September 2025.

The Role

Role Purpose

An exciting opportunity has arisen for a dedicated and motivated individual to join us in this newly created HR and Governance role at Dialogue Earth. We are seeking an organised and proactive person to provide day-to-day support across both functions, with around 70% of the role focused on HR. This is an excellent opportunity to develop your skills in a fast-paced, global environment while contributing to meaningful work.

The HR and governance officer will lead and manage the organisation’s human resources, governance, and compliance functions. They will ensure that HR function and practices are fair, legally compliant, and aligned with organisational values, and will support the Board of Trustees in fulfilling their governance responsibilities. This role combines operational HR management with oversight of governance processes, supporting a positive, inclusive, and legally compliant working environment.

Main Responsibilities

Human Resources:

● Coordinate recruitment processes, including drafting job descriptions and contracts, applicant screening, supporting interviews and collecting references;
● Manage staff onboarding processes and induction material;
● Maintain and update HR policies, the staff handbook, and training records in consultation with the COO;
● Manage the HR system (Natural HR or equivalent) and ensure records are accurate and up to date;
● Manage EAP scheme, training, and benefits (e.g. Climate Perks, glasses benefit, Cycle to Work scheme);
● Coordinate staff performance reviews and support line managers with induction, appraisal, and probation processes;
● Manage visa applications for qualifying staff;
● Ensure compliance with UK employment law and monitor HR legislation changes;
● Support the COO in embedding EDI principles in operational practice.

Governance:

● Provide administrative support to the Board and sub-committees, including scheduling meetings, supporting the COO in preparing papers, and minuting meetings;
● Manage trustee onboarding, training, and compliance requirements;
● Ensure timely and accurate submissions to the Charity Commission and Companies House

Finance:

● Process monthly credit card receipts;
● Budget management, including preparation and expenditure tracking.

General:

● Build collaborative relationships across the organisation.
● Support other operational projects as required.

Essential Experience, Knowledge, and Skills:

● Understanding of and a commitment to the mission of the charity
● Experience in HR administration and policy development;
● Ability to maintain confidentiality and handle sensitive information.
● Strong interpersonal skills and excellent verbal, written and communication skills;
● Knowledge of UK employment law and charity governance;
● Excellent minute-taking and record-keeping skills;
● High level of IT literacy (Google Suite, Microsoft Office);
● Ability to work and communicate with staff at all levels within the organisation.

Desirable Skills:

● CIPD qualification level 5 (or working towards);
● Experience managing visa sponsorship processes;
● MHFA qualification;
● Experience working with Natural HR or equivalent HR system;
● Experience working in the media or non-profit sector

Further Information and Benefits

● Salary: £37,000 per annum.
● Working Hours: 50% FTE of a four day working week (16 hours per week)
● Contract Type: 12 months fixed term, with potential for extension/renewal
● Start time: ASAP
● Hybrid Working: Full-time staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
● Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
● Holidays: 20 days per annum (pro rata), plus Bank Holidays.
● Location: Shoreditch, London (unfortunately, we are unable to sponsor visa applications for this role).
● Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.

For detailed information on how your personal data is processed,
please review the Privacy Policy on our website.

Job TitleHead of Communications

LocationHome based (Home working with regular meetings in London)

Salary£45,000 - £55,000

HoursFull Time, permanent 

Reports to                   Chief Policy Officer 

About Parentkind

As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing. 

Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.

Supporting parents beyond the school gate

In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey.  Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. 

Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards ‘Fashion & Retail’ Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.

The All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home.

Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.

We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise.

Our direct support of schools

Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.

In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.

Our focus on Policy & Research

Our work is grounded in evidence. Since 2023, we have conducted the UK’s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform.

In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year.Excitingly, the Times & Sunday Times are partnering with Parentkind to raise the profile even further in September 2025 and the survey will be launched at a lighthouse event featuring the Secretary of State for Education (Bridget Phillipson), the Ofsted Chief Inspector of Schools (Sir Martyn Oliver), the CEO of Mumsnet (Justine Roberts), the Children’s Commissioner (Dame Rachel De Souza), and our own Chief Executive (Jason Elsom). 

In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion.

Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers.

Our Media Engagement

Since becoming recognised as the UK’s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media.Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements.

Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own.Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities.

It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly. 

If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.

The role will involve:

· Promoting our parent polling data and work across social media platforms with eye catching content. 

· Providing comment on topical issues for social media so that we are part of the conversation. 

· Build the right relationships to dramatically increase the number of of media organisations seeking input and thought leadership from Parentkind.

· Build relationships with broadcast media so we get asked to appear on broadcast media more often. There’s a chance for you to be a talking head too.

· Help to draft parent polls and reports with a focus on compelling questions that will hit the front page. We need a brilliant writer, able to turn facts and figures into engaging narratives with bold headlines and strong messages that catch the eye. Boring writers need not apply…

· Draft eye catching press releases with bold headlines and a compelling narrative to promote the work we do across the charity. You’ll also place the press releases with national journalists leading to high profile coverage.

· Support the authoring of articles, op-eds and blog posts by members of the Executive Leadership Team.

· Be responsible for media monitoring, measuring our media hits, and reporting on coverage and interesting themes for the Executive Leadership.

Your mission is to massively increase our online, in print and social media presence to make us the highest profile parent charity in the UK. We don’t need you to be an education expert, we need someone to get us on the front page.

We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a “comms” function and make it their own.

Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.

For 'Person Specification' please see the job description

The British Academy – the UK’s national body for the humanities and social sciences – is seeking an ECRN Training and Development Officer to join our busy and friendly Early Career Research Network team, providing key support in the delivery of the British Academy Early Career Researcher Network and the Wellcome-funded Leadership and Advancement SHAPE Programme.

The role

This is a key role in ensuring the smooth operational delivery of a wide range of training programmes and workshops, both online and in person, for early career researchers across the UK and internationally.

We are looking for an effective communicator and team player, confident in liaising with internal and external stakeholders, including training providers, course participants, network members, and partner organisations. You will take responsibility for coordinating event logistics, maintaining participant records, preparing communications, and ensuring that training materials are kept up to date and accessible.

A core duty of the role will be supporting the delivery of engaging and inclusive training opportunities, helping to identify and address the diverse needs of participants. This will involve working collaboratively to improve processes, providing feedback on participant experiences, and contributing to the development of new training initiatives. You will also play an important role in promoting training programmes, assisting with the recruitment of participants, and supporting a strong sense of community across the Network.

This role will require occasional travel to regional cluster events across the UK, as well as hosting online sessions. A proactive, organised, and adaptable approach is essential, alongside excellent time management skills to juggle multiple events and priorities.

For further information about the ECRN, see our website.

About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas, engages the public with fresh thinking and debates, and brings together scholars, government, business, and civil society to influence policy.

The Academy currently has five directorates: Communications & Marketing, Development, Policy, Research, and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.

Working at the Academy

Our senior management team has worked with staff to foster a culture of collaboration, respect, and empathy in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning and development, wellbeing, and equality, diversity and inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement, on our website.

Terms and conditions

The British Academy is based at 10–11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package, including a 35-hour working week, 34 days’ annual leave plus Bank Holidays, a subsidised canteen and an excellent occupational pension.

To apply and to see the full job description and our workplace values, please click the Apply button to access the Applied recruitment platform.

Closing date: Noon on 1 September 2025.

We welcome applications from people of all backgrounds, in line with our commitment to creating a diverse and inclusive working environment, promoting equal opportunity, and addressing under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

Accessibility Insight Specialist

Job reference: REQ004348

Part time 8 Month Fixed Term Contract until March 2026.- 21 hours a week

£20,247.55 a year (£33,745.92 a year full time equivalent)

London, E15 2GW with working from home most of the time.

An accessible insight specialist mainly undertakes research among disabled people. They use their experience and skills to turn that research into actionable insight.

Part time, 21 hours a week

8 months, fixed term/secondment

It is a fixed term contract for 3 days a week. It is a job share with the current person in the role.

This role can be offered as a secondment opportunity to existing Scope employees. Please speak to your line manager for eligibility and further information, before applying.

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home most of the time.

The role

This is an exciting and challenging position in a friendly and committed insight team. You will work with our partnerships team focusing on insight of disabled people’s needs to our partners. These can be energy suppliers, parcel delivery companies, and academic organisations.

You will need to have experience and skills in using a range of research approaches and methodologies. User testing experience would also be an advantage.

About you

To be successful in this role we are looking for someone who:

· has 2 years direct experience of running insight projects, preferably in a commercial environment

· is educated to degree level, with an insight or market research element

· has GCSEs for English Language and Maths, or an acceptable equivalent

· is able to manage multiple insight projects to time and work in a team

· has a flexible, can-do approach, with strong skills in establishing empathy and rapport with a wide range of people

· is passionate about delivering actionable insight.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

To apply please visit our website via the link and apply online.

Please note that successful candidates will be subject to an enhanced DBS check.

Closing date for applications:11:59pm GMT, Monday 1 September 2025.

Purpose of the Role  

To coordinate Imkaan’s engagement with parliamentary spaces, campaigns, and influencing work. The postholder will support the organisation’s advocacy strategies, develop political communications, and strengthen relationships with policymakers, stakeholders, and the media to further the rights and recognition of Black and Minoritised women and girls affected by violence.  
The Parliamentary and Campaigns Coordinator will lead Imkaan’s parliamentary engagement and campaigning activity, ensuring the voices and experiences of Black and Minoritised women and girls are heard at the highest levels of decision-making. 

You will build relationships with MPs, peers, parliamentary committees, and government departments, track legislation and policy developments, and coordinate public campaigns to influence change. You will also work closely with Imkaan’s members to support grassroots mobilisation and bring frontline voices into national conversations. 

This is a strategic and creative role for someone with strong political instincts, excellent communication skills, and a deep commitment to justice for Black and Minoritised women and girls. 

 Key Responsibilities  

1) Campaign Strategy and Development 

• Support the design and delivery of evidence-based campaigns aligned with Imkaan’s strategic priorities. 

• Work with internal teams to craft campaign messages informed by research and sector data. 

• Develop and deliver campaigns that highlight the lived experiences and rights of Black and Minoritised women and girls 

• Work with the Communications Coordinator to create campaign messaging and digital content aligned with Imkaan’s values. Support the mobilisation of members and allies around key policy moments (e.g. consultations, votes, legislation) 

• Monitor impact of campaigns and contribute to cross-organisational reflection and learning. 

• Contribute to cross-organisational policy influencing strategy and calendar 

• Track political developments, maintain contact records and parliamentary timelines 

• Ensure alignment between parliamentary work and Imkaan’s wider research, policy, and membership activity. 

• Support the Policy and Research Manager and Executive Director with high-level influencing opportunities and responses. 

2) Policy and Parliamentary Engagement 

• Monitor UK parliamentary activity, including debates, inquiries, and relevant policy developments. 

• Prepare briefings, reports, and policy responses for government and parliamentary audiences. 

• Coordinate engagement with central/local government and VAWG coalitions. 

• Build and maintain relationships with MPs, peers, parliamentary researchers, and civil servants 

• Track and respond to relevant legislation, debates, select committee work, and inquiries. 

• Coordinate Imkaan’s parliamentary engagement strategy, including briefings, evidence submissions, and event planning 

• Prepare Imkaan representatives and members for parliamentary meetings and public speaking engagements 

• Support high-impact events, including parliamentary roundtables, receptions, and cross-sector briefings. 

• Draft political content, including statements, open letters, and responses to emerging issues. 

• Support the leadership team and Board with communications materials, media briefings, and stakeholder messaging. 

• Identify and amplify stories and case studies for campaigns and public awareness. 

3) Membership and Sector Outreach 

• Disseminate Imkaan’s work and campaigns across the membership and wider VAWG sector. 

• Represent member interests within campaigns and coordinate cross-sector advocacy. 

• Support members to engage in political and public campaigning, including training, resources, and shared actions 

• Ensure campaigns reflect the priorities of frontline organisations and are shaped through regular consultation 

• Work collaboratively with partners and allies across the women’s, anti-racist, and human rights sectors.

• Evaluate campaign activities against strategic objectives and funder requirements. 

• Contribute to planning documents, project reports, and performance tracking systems. 

Person Specification 

Essential Experience 

• This post is open to Black and Minoritised women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 (Occupational Requirement). 

• Experience building strategic alliances and working with policymakers or media.

• Demonstrated ability to deliver campaigns or events involving multiple stakeholders. 

• Experience working in the VAWG, criminal justice, immigration or voluntary sector. 

• Experience working in parliamentary affairs, public policy, campaigns, or advocacy within a values-led organisation. 

• Strong understanding of UK political and legislative processes, including how to influence parliamentarians and policymakers. 

• Excellent written and verbal communication skills – able to produce briefings, prepare spokespeople, and speak publicly. 

• Experience developing or delivering campaigns that create impact and mobilise public or political support. 

• Strong relationship-building skills and ability to engage confidently with a range of stakeholders.

• Deep commitment to anti-racism, intersectional feminism, and the rights of Black and Minoritised women and girls 

• Analytical ability to summarise and interpret complex policy landscapes. 

• Project management and organisational skills. 

• Media relations and knowledge of digital campaigning. 

Desirable Experience  

• Experience supporting grassroots or community-led campaigning 

• Familiarity with relevant policy areas such as VAWG, immigration, policing, education, or health 

• Understanding of framing, messaging, and movement-building in a political context 

Values and Behaviours 

• Commitment to anti-racism and feminist values. 

• Collaborative and inclusive approach to working. 

• Flexibility and responsiveness to fast-paced political developments. 

• Strong team player who contributes to shared goals and values. 

What we offer  
30 days annual leave + public holidays (pro rata) 

Flexible working arrangements

Pension contribution 

Private Health Care (BUPA) 

Meeting Free Fridays 

Supportive, feminist working environment 

Opportunities for learning and development

About the Role

Sense is recruiting for a Supporter Services Assistant to join our fantastic Engagement Team in Kings Cross, London on a hybrid basis.  

The successful applicant will play vital part in the Engagement Department and the charity as a whole – it makes sure that supporters have an outstanding experience of supporting Sense and know how much they are valued. Your daily task’s are varied with a mixture of in-and-outbound calling, combined with essential administrative tasks like income processing or capturing important information about Sense’s supporters and their motivations to support the charity.  

The main duties and responsibilities include:

• Accurately processing fundraising income, including cheques and cash, vouchers (CAF, KKL) direct debits, payroll giving and from online donation platforms (Just Giving, Virgin Money Giving, Facebook) within agreed timescales and in line with provided procedures.
• Create or amend supporter records on Sense’s Raisers Edge database, ensuring that all interactions between charity and supporter etc are recorded accurately and in line with best practice GDPR.
• Identifying opportunities for supporters to further engage with Sense and promoting them as appropriate to help deliver Fundraising department targets (such as sharing a supporter story with our Comms team).
• Work with other fundraising teams to ensure relationships with supporters are managed effectively, both by responding to enquiries promptly and by working to the agreed supporter communications plan. There is also the expectation to attend other teams’ meetings i.e. Community, Events, Philanthropy to understand what activity is happening across the charity. 

To succeed in this role, you will have:

• Previous experience of working in a customer or supporter service environment
• Administrative experience in a busy office environment
• Experience of using Raiser’s Edge or similar Customer Relationship Management database
• Outstanding customer service, an excellent telephone manner and ability to understand team needs to prioritise workloads effectively.
• Excellent attention to detail, especially when entering data.
• Good working knowledge of MS office, including Word, Excel and Outlook.

For a full job description and person specification please see the link below.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.