Community volunteer coordinator jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Programmes and Projects Executive will play a key role in supporting our community of primary and secondary schools throughout the school year. You will help design and deliver Bite Back in Schools, ensuring a positive and engaging experience for young people, their teachers and their schools — and making sure the programme achieves meaningful impact.
Alongside day-to-day programme delivery, you will contribute a range of projects across the organisation, including supporting an exciting new collaboration with other school food charity partners and helping to coordinate and support wider organisational initiatives.
This role would suit someone who enjoys working with young people, is proactive and adaptable, and is ready to learn and grow at a leading youth-led health charity. You’ll be motivated by helping young people turn their ideas into action and seeing the difference that makes in schools and beyond.
The Programmes and Projects Executive will join a friendly and ambitious Programmes team to support schools and local authorities to deliver high-quality programmes and maximise impact, making canteens and high streets healthier, happier places.
RESPONSIBILITIES
Relationship management
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Provide ongoing support to both primary and secondary schools throughout their time on the programme, building strong working relationships with participating schools.
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Support communication with all primary schools, providing a point of contact for the coordinator and lead teacher in each school.
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Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (working with our Impact & Evaluation Manager).
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Provide timely responses to school queries and alert the Programmes Manager of any potential risks.
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Proactively seek feedback from teachers and young people on our programmes.
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Ensure opportunities for schools to engage in at least two one-on-one meetings with our team during the school year.
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Build productive relationships with programme partners, including Chefs in Schools and School Food Matters.
Community management
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Celebrate and share examples of best practice and impactful social action projects amongst our community of schools.
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Deliver training and webinars for schools.
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Grow our movement - supporting the recruitment of future cohorts by promoting the Bite Back in Schools programme, distributing recruitment comms, holding set up calls with interested schools, and guiding schools through the application and enrolment process, working closely with the Programmes Manager on the design of these processes.
Programme delivery
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Schedule and organise visits to schools, agreeing agendas with the schools in advance to include elements including meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns.
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Schedule and deliver assemblies with primary and secondary schools partaking in the programme.
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Ensure schools submit invoices on time as part of their grant funding, providing support where needed and coordinating with the finance team to ensure prompt processing.
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Book and arrange assemblies, coordinating between schools and our Bite Back Ambassadors.
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Support the School Ambassadors with travel logistics as they deliver assemblies in schools across England and Scotland.
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Maintain and regularly update programme management software and associated data to ensure accurate and up to date information for all participating primary schools.
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Ensure successful end-to-end support for the 10+ primary schools participating in the programme throughout the next school year.
Project support
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Provide support to Programme Manager in the delivery of projects, ensuring projects are delivered on time, within budget and scope.
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Coordinate our relationship with our partners in The School Food Project, including Chefs in Schools, School Food Matters, Food Foundation & Jamie Oliver’s Group.
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Support the national rollout of the Bite Back in Schools Primary programme by contributing to the design, development, and refinement of engaging, age-appropriate resources for primary settings, building on insights and proven impact from two successful pilot programmes.
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Assist with the organisation and delivery of Bite Back events throughout the year, including travelling as needed to support the Youth teams' operational requirements.
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Provide ad hoc input to evolving organisational requirements as directed by senior team members.
SKILLS AND EXPERIENCE
What we will be looking for as we evaluate applications is demonstrable experience in at least some of these areas, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!
The ideal candidate would have the following experience and qualities:
Essential
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Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation.
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Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail.
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Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.
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Ability to travel across England and Scotland when required (occasional).
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A willingness to build relationships across sectors, with young people and adults.
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Experience of creating resources which are engaging for young people.
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Experience of youth facilitation and/or delivering training.
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Experience in presenting and delivering content, ideally to young people such as an educational, heritage or other setting, for example such as leading assemblies and workshops.
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Demonstrated experience planning and coordinating events, including logistics, stakeholder communication, and on-the-day delivery.
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Confident public speaker or willingness to learn.
Desirable
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Proven experience coordinating programmes in partnership with external stakeholders, fostering strong collaborative relationships to ensure successful delivery and shared outcomes.
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Experience of working with CRM systems.
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Strong understanding of the education sector and experience of working with schools and teachers.
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Experience in drafting compelling copy and uploading content to digital platforms.
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Understanding of youth social action and extracurricular programmes.
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Interest in campaigning, social justice, food, and child health.
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Experience with design tools like Canva.
Please apply with a CV and a statement answering the four questions listed in the application pack. (maximum 250 words for each answer).
Applications that do not include these questions unfortunately cannot be considered.
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a conscientious and skilled coordinator who understands how vital administrative tasks are to a well-functioning, smooth-running organisation. You are a big picture thinker with an eye for detail, someone who can support us in grounding our big ideas in reality, helping to ensure our work is clearly documented, replicable, compliant with relevant legislation, and that it contributes to making a big impact for the social sector.
You love to collaborate cross-functionally and have a knack for understanding and maintaining the ecosystem of a cohesive and impactful organisation. You’re looking to join a small, friendly, and respectful team with an outsized impact, where your ideas and contributions are valued and where you are trusted to work in a way that suits you.
About DataKind UK
DataKind UK is a small infrastructure charity with a vision of a strong, thriving third sector that embraces data science to become more impactful. Effective data use has the potential to transform an organisation's impact by improving decision-making, maximising operational efficiency, and ensuring service delivery is evidence-based. A lack of access to responsible data science skills and techniques in the third sector means it isn’t having the impact it could.
We provide a variety of free and contracted support services to help third sector organisations achieve their missions, encourage innovation, and improve decision making, problem solving, and practices.
Since 2013, more than 2,200 DataKind UK volunteers have supported over 300 charities—from large organisations like St John Ambulance and Action for Children to local food banks and campaigning charities—helping them better understand their users, evaluate what's working, streamline routine tasks, and ultimately better tackle society's biggest challenges.
You'll be part of a kind and collaborative five-person staff team that works closely with a talented community of volunteer data scientists. This is an exciting and unusual opportunity to shape how the third sector uses data. Join us!
Essential qualities
- Proactive, can-do attitude - if in doubt, we’ll figure it out!
- A highly organised, process-driven problem solver.
- You are aligned with DataKind UK’s core values: curious, responsible, collaborative.
- You are self-directed and goal-oriented, and like working independently or managing without direct authority.
- You thrive in an environment where every day is a bit different, and are happy working flexibly and adaptably. You can switch between big-picture and detail-oriented thinking.
- You are committed to equity, diversity, and inclusion.
- You are a collaborative team player, and happy to jump in and help out when and where needed. You care more that good things happen than who gets the credit.
Essential skills
- Personable and skilled at relationship building and communicating with a variety of people - we work in a small, hybrid team, and with a wide variety of volunteers, charity partners, and other stakeholders.
- Skilled at collaborating with/managing people who are not your direct reports (e.g. colleagues, volunteers, trustees).
- Comfortable juggling multiple projects and priorities and making decisions about what to prioritise accordingly.
- Familiarity with digital software - currently we use Google suite for email, diary management and documents; Beacon CRM; Monday for project management; and Slack for team and volunteer communications. You may not have used those exact tools but you are comfortable with learning new tools and processes, to the point where you can clearly document processes and train others.
Desirable
- Experience of working and/or volunteering in the UK charity sector.
- Knowledge of charity governance / legislation.
- An interest in the use of data to support decision making in the third sector.
- Experience of working or collaborating with volunteers.
What we offer
- Working in a small, flexible, hybrid team where you are trusted to manage your time and your projects. If you need to switch your hours one week, or take time out of your working day to go to a dentist appointment, sit an exam, or for your child’s school play, go ahead! We are focused on outputs over time spent at your desk.
- 5% employer pension contribution.
- 11 days holiday (27 days pro rata).
- Employee Support plan including medical and dental assistance.
- We will provide you with a comprehensive onboarding plan, where we will identify any additional training needs to support you in your role and arrange for training at a time/place/pace that suits you.
Working hours and location
This is a part-time role (14 hours per week). You can do this across two or more days, depending on your preferred work pattern. Working hours are flexible, but we ask that at least 75% of your working time is within the hours of 10am and 6pm UK time, in order to facilitate team working and real-time collaboration.
This role will ideally be hybrid / London-based. We can currently provide London office space on Mondays (Victoria), Thursdays (Shoreditch) and Fridays (Victoria). (Please note we don’t currently have any other staff members in the office on a Friday.) We will occasionally hold team days in London - you will be given advance notice of these dates. We may be able to offer remote working for an exceptional candidate, but our preference would be for a hybrid schedule with at least one day in the office (Monday or Thursday) per week - please note this could be a shorter day, e.g. 9-3 to accommodate other commitments.
You must have the right to work in the UK.
How to apply
The deadline for receipt of your application is 9am, Monday 23 February. Applications received after this time will not be considered.
Please send us your CV and a cover letter of no more than two single-spaced pages to explain why this role appeals to you and how you meet the experience, skills, and qualities listed above using the STAR (Situation Task Action Result) approach. We would also like to know:
- What made you decide to apply for this role?
- How do you stay organised? Again, this can be an example from your work, study or personal life.
- Can you tell us about a time when you have had to step outside of your comfort zone or usual role, either in a job or an example from your life outside of work? What motivated you to get involved and what was the outcome?
All applications will be anonymised before shortlisting.
A note on use of generative AI
We know a lot of people use generative AI tools like Chat GPT to help them with job applications. We don’t encourage this, but if you do want to use it, we recommend asking it for suggestions on relevant things to include, get it to give you them in bullet points, then write the application yourself. We really want to hear from YOU, the human, in your authentic voice. It helps you to stand out, and helps us figure out if you're really and truly a good fit for the role. We do not use AI to assist us with reviewing and shortlisting applicants.
Equity & Diversity Monitoring
Please consider filling in the Equity & Diversity Monitoring Form linked in the Job Description attachment. This is entirely voluntary and anonymous and will not affect your application in any way.
We are committed to providing equal opportunities for everyone regardless of their background, and welcome applications regardless of age, sex, gender, gender identity/expression, sexual orientation, religion/belief, race, nationality, ethnicity, marital status, pregnancy, or disability.
The data you provide will be used to monitor whether we are receiving applications from quality candidates across the whole of society. If there are differences in application rates it will enable action to be taken to ensure that no group is treated unfairly.
We particularly encourage applications from groups which are underrepresented in data science, tech, and/or the third sector, including people of colour and people with disabilities. We can make reasonable adjustments throughout the application process (both with the application and interview) and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have at contact at datakind dot org dot uk.
We will treat the data you provide in your application in accordance with our Privacy Policy.
Please send us your CV and a cover letter of no more than two single-spaced pages to explain why this role appeals to you and how you meet the experience, skills, and qualities listed above using the STAR (Situation Task Action Result) approach. We would also like to know:
What made you decide to apply for this role?
How do you stay organised? Again, this can be an example from your work, study or personal life.
Can you tell us about a time when you have had to step outside of your comfort zone or usual role, either in a job or an example from your life outside of work? What motivated you to get involved and what was the outcome?
Supporting third sector organisations to achieve their missions through increased use of data science.



The person who currently leads ADUKs education and training work is moving into an exciting new role within our team. We’re now looking for someone marvellous to take on part of their work, alongside some exciting new initiatives we want to develop. We’re not looking for a direct replacement - we want someone who will relish the opportunity to shape and grow this role into something truly impactful, supporting our work and strengthening the sector.
Key Purpose: The postholder will play a key role in strengthening knowledge, understanding, and best practice both within the sector and externally with service providers and the public, helping to remove barriers for assistance dog partnerships.
Internal focus: Coordinate the learning and development of ADUK member organisations, ensuring access to high-quality resources, training, and support to maintain knowledge sharing and best practice development across the sector.
External focus: Deliver education engagements and training to stakeholders, including businesses, service providers, and the public, through ADUK’s wider education initiatives and the new Corporate Allyship Programme.
Key Responsibilities
Learning:
- Manage ADUK’s shared Learning Management System (Moodle) and training platform, supporting members to make the most of the available content and resources.
Knowledge Sharing:
- Collaborate with staff and volunteers from member organisations and candidates to identify learning needs and expertise.
- Coordinate engaging and effective knowledge-sharing programmes aligned with member needs.
Education Delivery:
- Work with ADUK colleagues to coordinate and deliver engaging education initiatives, both in-person and virtually, for service providers and public services.
- Coordinate logistics for external training events, including venues and registrations.
- Support delivery of training for the ADUK’s Corporate Allyship Programme in collaboration with relevant colleagues.
Partnerships and Collaboration:
- Identify opportunities to work with external bodies, partners, and stakeholders to deliver training and share knowledge with the wider community.
Evaluation and Impact:
- Evaluate and assess the effectiveness of knowledge-sharing programmes and external training and explore how best to leverage this evidence.
- Prepare and present impact reports to inform continuous improvement.
Essential Knowledge, Skills and Attributes:
- Recent and relevant experience (3 years +) in designing and delivering in-person and online training and educational workshops and programmes.
- Excellent presentation and facilitation skills, with the ability to engage diverse audiences.
- Experience in managing learning management systems (LMS) and digital learning tools, (preferably Moodle based LMS)
- Excellent organisations skills with the ability to prioritise tasks and coordinate multiple organisations and stakeholders.
- Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely.
- Confident relationship building skills.
- A collaborative and adaptable approach to teamwork, with the ability to work effectively as part of a small team that sits within a large membership network.
- Be able and willing to travel extensively (across England, Wales and Scotland) to deliver in person training.
All applicants should be aligned with ADUK’s values of championing a standards-based approach to the training and welfare of assistance dogs.
See Recruitment Pack for more information and full job and person spec.
To champion high standards of welfare and training for assistance dogs, and to work for a society where their owners have no barriers.
The client requests no contact from agencies or media sales.
Are you an energetic, creative, and organised individual with experience in fundraising and partnership development? Do you want to use your skills to help secure the long-term future of our environment and ecosystems? Join us as we inspire and empower people across Oxfordshire to work together for nature’s recovery.
Work location: Manor House, Little Wittenham. This is a hybrid role, with an expectation of working in the office an average of three days per week, including Tuesdays. Additionally, some evening and weekend work will be necessary to attend networking events.
As a flexible employer, we’re ideally looking for a person full-time to join our enthusiastic and knowledgeable team but will consider part-time applicants (minimum 21 hours).
- Work with our Chief Executive to lead income-generation and secure our long-term future.
- Create, implement, and monitor our fundraising plans.
- Coordinate and deliver all aspects of fundraising and income generation working with our Chief Executive, Trustees, volunteers, staff, and partners across multiple programmes and partnerships.
- Develop relationships with funders including individuals, trusts, local authorities, funding bodies, and corporates.
Wild Oxfordshire is a charity seeking to create a more natural, resilient, and biodiverse Oxfordshire for the benefit of all. We catalyse change by identifying needs, convening partnerships, and unlocking opportunities for nature recovery action. We collaborate with numerous individuals, communities and organisations, offering expertly curated and inspiring information, bespoke advice, and nature-based solutions.
The person specification and role description, outlining the requirements for the role, are available on our website. Interviews will be held on Monday 22nd or Tuesday 23rd March, with a planned start date of 1st May (if possible).
To create a more natural, resilient and biodiverse Oxfordshire. We help catalyse change by identifying conservation needs, supporting nature recovery.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
We are a values-driven organisation committed to improving the lives of adults with complex needs. Our specialist Day Service provides a supportive, person-centred environment where everyone can thrive.
The Role:
We’re looking for a compassionate and organised Transition and Placement Coordinator to support adults as they move into our Day Service. You will coordinate personalised transitions and placements, liaise with families, carers, and external agencies, and work closely with our multidisciplinary team to ensure each individual receives the support they need.
Key Responsibilities:
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Develop and implement personalised transition plans.
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Coordinate pre-placement visits, trial periods, and placement allocations, including transport.
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Maintain accurate placement records and funding agreements.
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Organise reviews and adapt plans based on feedback.
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Act as primary contact for families, carers, and professionals.
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Build strong relationships with schools, social care, healthcare providers, and funders.
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Promote the Day Service and support smooth referral pathways.
Person Specification:
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Excellent communication, organisational, and advocacy skills.
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Experience working with multidisciplinary teams.
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Proactive, detail-oriented, and flexible to changing needs.
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Strong relationship-building and coordination skills.
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Experience with complex needs and adult transitions desirable.
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Proficient in record-keeping and IT systems.
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Person-centred, passionate, and a team player.
Why Join Us:
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Make a real difference in the lives of adults with complex needs.
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Be part of a supportive, collaborative, and values-driven team.
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Work for an organisation that values innovation, person-centred care, and inclusivity.
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We welcome applications from people of all backgrounds.
We exist to make lives better
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Salary: £33,000– £37,000 gross per annum at 1.0 FTE (full-time equivalent), dependent on experience
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Working pattern: This is a full-time role, based on 5 days per week, 1.0 FTE or 37.5 hours per week. Flexible working arrangements for 0.80FTE (30 hours per week) will be considered upon application
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Contract: Permanent with a 6 months probationary period
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Member of: Fundraising Team
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Reporting to: Development Manager (Partnerships)
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Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
Safe Passage International (SPI) is recruiting a Development Lead/Coordinator (Fundraising). We are looking for an enthusiastic, experienced, and motivated individual to join the Fundraising Team to help grow and diversify our core private funding/income streams in its invaluable and ground-breaking work to ensure that safe routes exist and are accessible for all people seeking asylum.
Reporting to the Development Manager (Partnerships), you will coordinate the day today delivery of our fundraising strategy, with a particular focus on high value giving and building strong, values aligned relationships with supporters.
You will play a key role in turning strategy into action. This includes nurturing relationships with major donors, trusts and foundations, and helping to develop new income such as institutional funding or legacy giving, to ensure our funding is resilient and sustainable.
You will work as part of a collaborative Fundraising Team and closely with colleagues across Safe Passage International, including teams in the UK, Greece, and France.
We are looking for good transferrable leadership and organisational skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the NGO sector, or you could be returning to work after time out. A full induction will be provided, alongside a dedicated training budget to support you to grow and develop within your role.
Our work is diverse across all the international locations in which SPI operates.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal discussion about the role, please email our SPI Human Resources Team. Contact details can be found in the Job Description attached.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below.
The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering six specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
We also ask candidates to complete our ‘Equal Opportunities Form’ to help us monitor and improve in our aims to become a truly diverse, representative and inclusive work force.
For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website.
Closing date: Sunday 1st March 2026 at 11.59 pm.
The client requests no contact from agencies or media sales.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Senior Community Action Worker
Salary: £30k per annum
35 hours per week (flexible)
25 days A/L pro rata + contributory pension scheme
Birmingham Settlement is recruiting a Senior Community Action Worker to help us grow and offer more to the communities and people we serve. Mainly based at our Sports & Community Centre (SCC), the role will help to develop, lead and manage activities that support individual and community leadership, voice and engagement in line with individual, community, and funder needs.
The role will focus on the overall management and development of the Settlement’s Sports & Community Centre to encourage active living, offering a diverse range of opportunities and learning activities to encourage physical health and wellbeing including partnerships and greater use of site facilities – the sports pitch, the gym, halls and large outside space as detailed in the job description.
An open mind, adaptability and a willingness to work flexibly along with excellent customer care skills are standard requirements that we must all always adhere to.
For an informal discussion about the role call Alex Howell.
For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH
Closing date: 5pm Thursday 26th February 2026
Interviews: Friday 6th March 2026
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
One Strong Voice Lived Experience Coordinator
Contract: Fixed Term 12 months
Hours: 35 per week
Location: London/hybrid
Starting salary: £31,387 per annum
Closing date: Sunday 22nd of February
Expected date of interviews: Wednesday 4th of March 2026
Job ref:
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Lived Experience Coordinator for One Strong Voice.
Would you like to join our award-winning organisation?
About the role
The One Strong Voice Lived Experience Coordinator will coordinate the work of the OSV network, supporting and mobilising members with lived experience of the UK asylum and immigration system to lead and engage in campaigns and activities. The postholder will work closely with the Asylum Reform Initiative Deputy Director to facilitate the implementation of the OSV vision and strategies which strengthen Lived Experience leadership across the refugee and migrant sector. The post holder facilitates engagement of OSV members and, when required, may need to represent OSV in external stakeholder forums.
About you
You will have lived experience of the asylum and migration system, together with knowledge of huma rights and issues affecting refugees, people seeking asylum and migrants in the UK. You will have excellent organisational and inter personal skills to enable you to coordinate workshops and events, some of these will be in the evening.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £31,387 - £36,409
To view the Job Description and Person Specification, please kindly find the attached file.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS disclosure, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sculpt UK: Youth Programme Officer
Job Title: Bookings Coordinator and Youth Programme Officer
Salary: £28,860
Hours: Full time, 37.5 hours 5 days per week
Contract type: Fixed-term contract until 31 August 2028
Applications Close: Wednesday 25 February, 23.59
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About Sculpt UK
Sculpt is a UK-based charity with over 20 years’ experience, who support young people to shape their own future. Our vision is that we live in a society where young people can be fulfilled through their education, work and participation in wider society. The need for our work is clear given the increasing problems young people face and their lack of confidence and awareness regarding their journey into the world of work.
We run a range of bespoke programmes that work directly with young people in conjunction with partners - schools, careers hubs, employers, local government and further/higher education. Sculpt addresses interconnected areas that contribute towards our vision: Employability, Youth Voice and Leadership, and Community Action. We build the skills and experience of young people focusing on the transitions between school, education and work. In particular, we are skilled in tailoring our work to meet the needs of young people in alternative provision and those at risk of not being in employment, education and training.
What we do and how we do it is also informed by the Sculpt Youth Advisory Board, consisting of young people who meet monthly to advise the Sculpt Board on matters such as the needs of young people, product design and programme impact. In addition, we have a Sculpt Alumni community who contribute to the development of our work.
In the year 2024-25, we worked with:
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Over 450 young people
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30+ employers and 120 business volunteers
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29 schools
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4 Careers Hubs
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9 London Boroughs
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What does the role involve?
Sculpt UK is hiring a youth programme officer who would deliver our direct intervention work with young people with a focus on skills building around employment through our holistic work experience programmes. Approximately 75% of our work involves working with young people who have SEND or who are at risk of becoming NEET (not in employment, education or training).
Report to:
Programmes Manager
Accountable to:
CEO / Project Funding Bodies
Key working relationships:
CEO, Programme Manager, Operations Manager, Youth Programme Officer
People management:
None
Operating budget:
None
Location:
Based in our office in central London, with frequent travel across London
Responsibilities:
Youth Programme Officer:
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Adhere to Sculpt UK’s safeguarding practices and procedures at all time
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Deliver funded programmes focused on youth employability, leadership and youth voice in line with Sculpt UK’s delivery style and ethos
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Lead on the Futures Unlocked programme delivery – working with 375 students across London on Free School Meals with SEND to run work experience days with a range of employers
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Engage employers to deliver work experience days
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Work with other Youth Programme Officers to successfully to deliver projects and support in data collection required for reporting
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Use their experience and knowledge of the issues affecting young people to tailor the workshops accordingly to age, need and interest
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Run mock interviews with programme participants
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Ensure young people complete relevant entry and exit surveys
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Undertake relevant training associated with Sculpt UK’s work included but not restricted to child protection & safeguarding
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Contribute toward and keep up to date with Sculpt UK’s internal / external communications platform such as slack, newsletters and social media
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Engage with Sculpt UK’s Youth Advisory Board members when invited to do so.
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Who are we looking for?
Knowledge, Skills and Experience
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Exceptional organisational and planning skills
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Skilled at designing and facilitating workshops and working with young people who have a range of backgrounds and experiences
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Experience working with young people in an educational or community setting
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Ideally experience working with SEND young people
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Confident, self-motivated and with a collaborative mindset
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Commitment to young people and knowledge of issues affecting their lives
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Excellent communication, interpersonal skills with the ability to create a safe and non-judgemental space, that allows young people to speak freely
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Able to adapt and be flexible in workshops to get the best engagement from a range of participants
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Skilled at facilitating virtual workshops and working with a selection of online portals
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Capable to maintaining confidentiality and professional boundaries with young people, peers and professionals
Requirements
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Hold an enhanced DBS certificate or be willing for us to undertake a check on your behalf
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Have a recent safeguarding qualification from a recognised provider or be willing to undertake additional training in this area
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Ability to travel - the role will require you to travel around London when delivering at schools or employers
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Comply with policies and procedures relating to child protection, confidentiality, data protection and commitment to reporting concerns to an appropriate staff member
How to Apply
Once you have applied we will send you a few questions to fill out.
We will only consider applicants who have submitted a CV, covering letter and answers to the questions in the form.
Applications close on 25 February, but we reserve the right to close applications early so please do not wait until the last minute if you would like to apply. We aim to conduct interviews in the week commencing 2 March.
The client requests no contact from agencies or media sales.
Contract: Maternity Leave Cover, Part-Time
Hours: 21
Location: Glasgow
Starting salary: £22,146 per annum (FTE £36,910 Per Annum)
Closing Date: 5th March 5pm
Expected date of interviews: 18th March 2026
Job reference: VA779
Join a powerful and passionate human rights organisation and winner of the UK charities 2023 Overall Award for Excellence. This included successfully challenging the UK government on the lawfulness of the Rwanda scheme for people seeking asylum and leading a multichannel, survivor- led campaign to directly compel 4 out of the 6 airlines to rule themselves out of flying refugees to Rwanda, including survivors of torture.
We have an exciting opportunity for a Care Coordinator to support in our clinical service delivery. Many of our clients have complex needs and this role ensures that clients receive mental health assessment and important aspects of the clinical pathway as well as liaison with other internal and external services as needed.
About the role
The role involves assessment, care planning and provision of stabilisation and reintegration to clients with the most complex needs receiving our services. Working together with our therapists, and legal and welfare staff, the ideal candidate will be a Registered Mental Health Nurse, Occupational Therapist or Social Worker with significant experience of working in the mental health sector with complex mental health presentations and will have a passion for working with asylum seekers, refugees and survivors of torture.
We are currently finalising our strategy re-fresh and the Glasgow team will be piloting new models of service delivery. This is an exciting development within the organisation and so we envisage the post holder contributing to implementation of the national strategy as well as shaping the delivery within Scotland.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £36,910 - £42,816
To view the Job Description and Person Specification, please find the attached file.
Please note a CV and a cover letter addressing the job description and person specification of the role , with specific examples, are mandatory to be considered for the position.
About Freedom From Torture
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
Learning Disability Community Leader, L'Arche Manchester
ABOUT THE ROLE
Hours of work: 37.5 hours per week (including some evening and weekend working, and regular on-call)
Salary: £47,946 per annum
Reports to: L’Arche UK Regional Leader
Place of work: L’Arche Manchester Community, Manchester M20 4AW. Some travel and overnight stays will be required within the UK
Contract type: Temporary 12-month appointment to cover maternity leave
Closing date: Monday, 2nd March at 12 pm.
Main purpose of the role
The Community Leader is responsible for ensuring that the Community is living the mission of L’Arche, by providing excellent and sustainable care and support services, support for spirituality, and engaging with our neighbours and the wider community around us.
The Community Leader will:
- Lead the Community by responding to the needs, choices and context of our members while being faithful to the L'Arche UK Vision and Values, the L'Arche International Identity and Mission Statement, and to a co-created Community Mandate and plan;
- Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services in partnership with the Registered Manager, the local and national teams, individual circles of support, and external partners.
- Ensure the Community’s financial sustainability through robust financial planning and management. This includes setting budgets and controlling spending, maximising housing occupancy, supporting the negotiation of care contracts, growing our day services and spotting fundraising opportunities.
- Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members. This will include working with an active Community Support Group, Community Gatherings, listening groups, and other forums.
- Lead and manage a committed and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our teams.
- Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their connections.
- Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities. Plan and lead a regular calendar of events that build community belonging and help keep people connected.
- Contribute to the national work programmes of L’Arche UK, as part of the National Council, collaborating with Community Leaders of other L’Arche Communities, to share skills, best practice and resources.
- Be a visible representative of L’Arche locally in the wider community, with stakeholders like local authorities, professional organisations, schools, faith communities, and L’Arche world wide.
Key essential criteria
- Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely-related field).
- Experience leading and managing an organisation or large teams to deliver results, maintain compliance and quality, and to respond to risks and opportunities.
- Experience leading and developing diverse teams to flourish, individually and together.
- Good financial planning skills and experience successfully managing a substantial budget.
- Evidence of the ability to think strategically, and work collaboratively to develop and implement community plans.
- Experience of living or working alongside people with learning disabilities and/or autistic individuals
This role is subject to an enhanced DBS criminal record check.
You may have held these job titles in the past: Registered Manager, Service Manager, Head of Care, Senior Operations Lead, Community Director, Head of Community Services, Country or Regional Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead;
You can find more details about L'Arche and the Manchester community on our website.
Why join L'Arche?
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:
- Joining shared meals since cooking and having a meal together is what we are all about
- Enhanced Maternity, Adoption/Surrogacy, Paternity Pay (depending on length of service, details available on request)
- Enhanced sick pay
- Interest free loans and salary advances available
- Free DBS / PVG checks
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Specialist bereavement counselling for employees and their family members
- Life Assurance
- Access to the Bike to Work scheme
Discover what makes L’Arche a rewarding place to work—explore more of our employee benefits on our website.
A full job description and person specification can be found in the Recruitment Pack.
To apply, please submit your CV and answer the questions from our online application form.
The closing date is: Monday, 2nd of March at 12 pm.
First interviews (online via Microsoft Teams) are expected to take place during the week beginning the 9th March 2026.
Second round interviews will take on the place week beginning 16th March 2026 and will take place within the Community.
We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.
Please also read our privacy notice for job applicants.
Our inclusive communities challenge people to think differently about disability
The client requests no contact from agencies or media sales.
Help underrepresented founders take their businesses to the next level through our flagship LEVELS entrepreneurship programme.
Join 20/20 Levels as a Programme Co-ordinator and play a key role in delivering pitch nights, workshops and founder support.
This is an exciting, hands-on role supporting the smooth delivery of our LEVELS Business Development Programme, which empowers early-stage entrepreneurs from ethnic minority and low socio-economic backgrounds to launch, grow and scale their ventures. You’ll help coordinate sessions, engage founders, support events such as Demo Days and Pitch Nights, and work closely with facilitators, mentors and partners to ensure every cohort has an outstanding experience.
If you’re organised, people-focused, passionate about entrepreneurship and driven by social impact, this is a brilliant opportunity to support the next generation of diverse business leaders.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
the3million is the largest grassroots organisation for EU citizens in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home.
Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.
We are looking for an experienced and values-driven Community Organiser to lead the delivery of EU Voices, a project aimed at strengthening EU citizens’ communities in the UK through capacity building of civil society organisations (CSOs) and delivering a programme of engagement events and campaigns directly with EU citizens.
The ideal candidate will be passionate about social justice and migrants’ rights, able to plan, deliver and evaluate community engagement events, while also playing a key role in liaising with CSOs and delivering a programme of capacity building activities, enabling networks to be more effective and strategic in making change happen. The role requires strong experience in community organising, participatory approaches and working with diverse, grassroots-led CSOs.
Key responsibilities
1. Community organising and civic engagement
- Lead the planning, delivery and evaluation of the project’s community organising strategy, working closely with the3million’s other Community Organisers to deliver a cohesive programme of opportunities.
- Plan, organise and facilitate listening sessions with EU citizens’ communities in partnership with local grassroots organisations.
- Deliver outreach activities at cultural, educational and community events, including stalls promoting the project and voter registration drives.
- Design and facilitate intercultural dialogue events that build bridges between EU citizens and British residents.
- Ensure all community engagement activities are inclusive, participatory and grounded in lived experience.
- Work with the Communications Manager to effectively promote the project in the media and the3million’s website, newsletter and social media as appropriate.
2. Capacity building for CSOs
- Lead the delivery of capacity building activities for EU citizens’ organisations, coordinating with fundraising, communications and anti-oppressive practices training providers.
- Work closely with grassroots CSOs providing one to one guidance and support, including on organising local engagement events.
- Support CSOs to deliver and implement community organising plans and deliver local outreach and campaigning events.
3. Coordination and project management
- Act as the main point of contact for the3million within the EU Voices consortium, working closely with the Project Coordinator and partners.
- Coordinate activities to ensure coherence, timely delivery and alignment with project objectives and indicators.
- Lead on project planning, internal coordination meetings, and risk management.
- Support monitoring, evaluation and learning processes, including the collection of qualitative and quantitative data from community activities.
4. Stakeholder engagement
- Work with the Head of Policy and Advocacy to ensure community insights and grassroots priorities inform and lead the3million’s advocacy.
- Support the3million’s policy-focused webinars and engagement with UK and EU decision-makers.
- Build and maintain strong relationships with a wide network of external stakeholders including grassroots community leaders and CSOs.
5. Reporting and documentation
- Lead on the3million’s narrative reporting for EU funders, including event reports, progress updates and evidence of impact.
- Ensure accurate documentation of activities, participant engagement and outcomes in line with EU funding and visibility requirements.
- Support the production of case studies, testimonials and stories of impact from participating CSOs.
6. General responsibilities
- Represent the views of the3million at events, conferences and in the media, as appropriate.
- Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO.
Person specifications
Knowledge and experience:
- Significant experience (minimum 3 years) in community organising, grassroots mobilisation or community development.
- Proven experience working directly with EU citizens or other minoritised, racialised or migrant communities.
- Strong understanding of participatory, rights-based and inclusive organising approaches.
- Experience coordinating complex projects with multiple stakeholders and partners.
- Experience of working with people from different backgrounds, including different language skills, cultures/ethnicities, ages, etc. Comfortable interacting with people who hold different opinions with a view to build mutual understanding and solidarity.
Skills:
- Excellent facilitation skills (experience of running workshops, events, stakeholder meetings)
- Strong written and verbal communication skills, with experience producing funding reports, ability to write clear emails with compelling calls to action and the confidence to speak in public settings
- Familiarity with anti-oppression practices (which can include anti-racism, co-liberatory and intersectional principles) and ability to apply them in practice (centering the voices of racialised, minoritised and under-represented community members in project design and implementation)
- Strong administrative skills, time management and attention to detail, including the ability to set meeting agendas, keep records of volunteers/partners and to follow up on agreed actions
Personal attributes:
- A deep commitment to migrants’ rights and a passion for social justice
- Strong understanding of power, inequity and intersectionality, and how these shape participation and community engagement
- Ability to work independently, managing competing priorities and thrive in a fast-paced environment
- A positive, proactive and solutions-oriented attitude, able to take initiative
- Willingness to travel across the UK
Desirable
- Experience working on EU-funded projects.
- Experience working with EU citizens’ communities or on post-Brexit rights issues.
Before you apply
One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people.
We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.
You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.
If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.
We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.
We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.
Working conditions
Position: 4 days / week
Duration: three years contract, with possibility of extension, subject to funding
Salary: £38,419 FTE
Location: London, UK. Majority home working. Travel will be required - majority within the UK, in addition to trips to Brussels and Rome (all travel expenses covered)
Benefits: 28 days holiday + birthday, bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: CEO
About applying
Apply by submitting an up to date CV and cover letter, detailing your motivations for applying for this post and how your skills, knowledge and experience fit the person specifications of the role. Please note we will not be reviewing applications which do not include a detailed cover letter.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for an interventions and women’s centre coordinator to work with our Minerva team on the delivery of a service across Hampshire.
Salary: £23,000 - £27,000 pro-rata
Location: Portsmouth
Hours: 17.5 Hours per week
Contract: Until March 31st, 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
The project:
We are in the process of expanding our service beyond our London footprint to Bedfordshire, Essex, Hampshire, Hertfordshire and Kent, along with Thames Valley, providing one-to-one advocacy and specialist work including workshops and group activities delivered by Advance in partnership with voluntary organisations.
This role plays a critical part in creating, coordinating and delivering the group offering for women accessing our Commissioned Rehabilitative Services (CRS), as well as providing administration support across the region.
In short you will:
- Be the first point of contact for clients coming to the Women’s Centre; offering a warm welcome and trauma informed approach
- Ensure the client waiting area is kept tidy with up-to-date information/leaflets and supplies of refreshments
- Create structured sessions based on CRS support pathways and/or advance’s EDI strategy
- Deliver, facilitate and coordinate direct group delivery and events at the Women’s Centre and regional venues
- Hold a small caseload of women that are accessing the Women’s Centre and/or in the community in line with service delivery need – to include completing initial assessments where required
- Build relationships with external organisations and partners to support the delivery of structured sessions at the Women’s Centre and to signpost women for wrap around support where appropriate
- Assist in researching additional resources and events for service users; both within the Centre and across the region
- Contribute to creating and lead on updating the local Services Directory with details of local organisations, key contacts and details of services on offer, including eligibility criteria
- Assist the Service Manager in managing the smooth running of the Women’s Centre in your region, including managing the group workshops timetable, arranging meetings and booking external venues for client groups or training events
- Support administration for the Hampshire Minerva team
- Assist the Service Manager with the quality assurance and collation of data and information as required, including for funder reports.
About You:
To be successful as the Women’s Centre Coordinator you will need the below experience and skills:
- You are an excellent relationship builder who can warmly work with women
- You will have experience of creating, delivering and facilitating engaging group workshops
- You will bring experience of supporting vulnerable communities and have good working knowledge about safeguarding and risk management and bring an eagerness to learn and develop new skills
- You will deliver an exceptional first point of contact service, and contribute to creating a safe space for women in service
We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: 5th March 2026
- Interviews will take place on the 12th and 13th of March 2026
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact the talent team and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
The Membership Account Manager leads the development, delivery and growth of FareShare South West’s membership programme across the West of England region. The role ensures that Community Food Members (CFMs) receive an outstanding experience, that surplus food is used effectively to strengthen communities, and that membership growth aligns with organisational strategy. Through excellent relationship management, data-driven insight and collaborative working, the postholder drives recruitment, retention and development of CFMs, ensuring FareShare South West maximises its impact across the region.
Membership Management
- Provide account management to all CFMs, resolving issues quickly, and provide enhanced support for key groups (e.g., large CFMs, programme-funded CFMs, high-impact beneficiaries).
- Oversee member onboarding, service changes, cancellations and annual renewals.
- Manage all member engagement through the CRM (Customer Relationship Management) system, ensuring accurate and up-to-date data.
- Work closely with the Finance Manager to oversee annual renewals and support the recovery of late or missed payments.
- Coordinate member communications with the Communications Team to ensure a high-quality CFM experience.
- Use data and insight to track engagement, inform improvements and support retention.
- Manage the delivery schedule, including updates to food profiles, contact details and addresses.
- Support or cover the CFM Support Officer by writing orders for allocated members.
Membership Recruitment
- Research new markets and potential members by geography, sector, food use or organisational type, maintaining a database of prospects.
- Working with other FareShare network partners, and our delivery partner in Exeter, Exeter Food Action, identify and develop new members.
- Support the Head of Food & Community with recruitment campaigns, outreach, events and sector-specific engagement.
- Ensure a seamless onboarding process for all new members
- Document and report recruitment activity and progress of prospective members towards membership.
Membership and Community Development
- Support the development and introduction of new surplus food types (e.g., frozen, relabelled, catering packs) into the membership offer.
- Work with the Head of Food & Community to establish a refreshed, high-value membership service aligned to food supply, logistics capacity and community need.
- Contribute to the development and scaling of membership programmes across regions (e.g., Crisis Resilience Fund).
- Support delivery of the membership strategy, meeting budget expectations and ambitious growth targets.
- Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
- Assist in the compiling of reports for FSSW communications and Programme funding.
Team Management and Support
- Lead and develop team members, including recruitment, supervision, appraisals, wellbeing and professional development.
- Support the Head of Food & Community to develop a high performing culture across the membership team, working closely with teams in food, operations and volunteering.
- Support an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
- In line with FSSW’s growth and in working with the Operations Team, develop systems and procedures to ensure the efficiency and smooth running of deliveries, collections and systems.
Health, Safety and Compliance
- Ensure compliance with FareShare UK standards, Food Safety and Hygiene Regulations.
- Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
Person Specification
Essential
- Experience in account management, customer service or membership management.
- Strong relationship-building and communication skills, with confidence engaging diverse stakeholders.
- Ability to manage data accurately using CRM systems and apply insight to improve services.
- Highly organised, proactive and able to manage competing priorities in a fast-paced environment.
Desirable
- Experience in the charity, community, food redistribution or voluntary sector.
- Experience supervising or managing staff.
- Experience in outreach, recruitment or business development.
- Understanding of food safety, logistics or supply chain operations.
- Experience supporting organisational change or service development.
- Ability to represent an organisation professionally to external partners and networks.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
