• Are you looking for volunteer roles ?

    Go to volunteering section

113

Community volunteer coordinator jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Fine Cell Work, Battersea (On-site)
£29,250 per year FTE
Posted today Apply Now

Upload your CV

Save time when you spot your dream job. Upload your CV with ease.

Upload CV
Closing in 2 days
Southall Black Sisters, Greater London (Hybrid)
£36,960 - 39,200 per year
Seeking a dedicated Helpline Coordinator to oversee the day-to-day running of the SBS Helpline.
Posted 1 week ago
The Faith & Belief Forum, Multiple Locations (Hybrid)
-£31,495 (C1) - £33,089 (C3), including London weighting / £28,952 (C1) - £30,417 (C3), elsewhere in the UK
Supporting youth-led interfaith programmes driving climate action, social change, leadership and community impact across England
Posted 4 days ago
Closing in 5 days
Not For Profit People, Remote
£28,300 per year
Posted 3 weeks ago
Closing tomorrow
Life 2009, Leamington Spa (Hybrid)
£23,132 per annum
Posted 4 weeks ago
Asylum Link Merseyside, Liverpool (Hybrid)
£35,000 pro rata (0.8 FTE equivalent, £28,000), with incremental increases in Project Years 2 and 3
Posted 4 days ago
Hackney Migrant Centre, Hackney (On-site)
£37,713 FTE salary inclusive of £4,226 London Weighting (Actual salary 0.4 FTE/2 days per week: £15,085)
Posted 6 days ago
Closing in 7 days
Woman's Trust, Multiple Locations (On-site)
Woman’s Trust Band 2: £27,000 - £35,500 per annum (FTE)
Posted 4 days ago
Richmond Borough Mind, Multiple Locations (On-site)
£32,000 per year full-time equivalent (£12,373 per year for 14.5 hours per week)
Posted 2 weeks ago Apply Now
Closing in 2 days
The King's Trust, Scotland (On-site)
£24,479.00 to £25,990.00, dependent on your skills, knowledge and experience
Posted 2 weeks ago
Page 3 of 8
Fine Cell Work
Battersea, Greater London (On-site)
£29,250 per year FTE
Part-time (4 hours per day )
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Fine Cell Work is a charity transforming the lives of people in prison and post-release through training in high quality, creative, commercial needlework. Handmade products are sold to public and to designers, artists, and heritage organisations, many of whom commission bespoke pieces. Customer demand for these products continues to grow. 

Our frontline services are delivered by a team of talented and dedicated volunteers across the country, making possible the transformational work that we do. Volunteers bring a wide range of experience, skills, and expertise. We offer a range of volunteering opportunities from teaching in prison to production and commissions support, to events, sales, and pop-up shops.

Core Job Purpose: 

Fine Cell Work is seeking a highly organised and people-focused Volunteer Coordinator to provide administrative support for a community of 100+ volunteers nationally. Based at our head office in Battersea, this role is central to ensuring a positive, efficient, and engaging volunteer experience - from recruitment and onboarding through to retention and ongoing support - and makes possible the realisation of our organisational mission.

Whilst acting as the first point of contact for general enquires about volunteering opportunities across the organisation, including with workshop, events, commissions, and production teams, the Volunteer Coordinator will act as the primary point of contact for volunteers working in prison, handling queries, maintaining up to date records, and triaging concerns to the appropriate members of the team.

This position requires strong administrative skills, excellent communication, and the ability to manage multiple priorities while maintaining a supportive and professional approach. 

Principal Accountabilities for the Core Job: 

Volunteer Recruitment & Onboarding 

  • Coordinate end-to-end volunteer recruitment processes for all volunteer roles, including advertising, screening applications, and scheduling interviews 
  • Manage all correspondence with prospective prison volunteers, ensuring a welcoming and professional experience 
  • With the Senior Programmes and Impact Officer, support the creation of a regularly updated volunteer information pack and ensure all new prison volunteers receive it at least 7 days prior to their FCW volunteer training 
  • Coordinate and timetable onboarding processes for prison volunteers, including induction administration, prison vetting, training sessions, and the distribution of materials 
  • Maintain accurate records of all applicants and volunteers (across all roles) 

Volunteer Administration 

  • Maintain and update all volunteer contact details
  • Process all volunteer expenses
  • Using Volunteero, track volunteer participation, hours, and engagement levels 
  • Ensure all required documentation (e.g. references and vetting information for prison volunteers) is collected and securely stored 
  • Using Volunteero, support scheduling and coordination of volunteer shifts in prison and across other activities including reflective practice; training; event attendance etc.

Volunteer Support & Retention 

  • Act as the primary point of contact for Fine Cell Work volunteers working in prison, responding to queries in a timely and supportive manner 
  • Build strong relationships with volunteers across all teams
  • Coordinate regular check-ins, feedback collection, and recognition initiatives for volunteers across all teams e.g. for Volunteer Week 
  • Lead on the coordination of the annual Fine Cell Work Volunteer Lunch 

Triage & Internal Coordination 

  • Receive and assess volunteer questions, concerns, and feedback, via phone, email and Volunteero reports, determining the appropriate course of action
  • Handle, escalate, or direct issues to relevant team members (e.g. Senior Programmes and Impact Officer / prison contacts / Production team / events or the Director of Programmes) as needed
  • Any other ad hoc administrative or organisational tasks as required

The following knowledge and skills have been identified for the role: 

Essential knowledge, skills and experience:

  • Experience in volunteer coordination, administration, or a similar people-focused role 
  • Strong organisational skills with attention to detail and ability to manage multiple tasks 
  • Excellent written and verbal communication skills 
  • Ability to handle sensitive information with confidentiality and professionalism 
  • Strong problem-solving skills and ability to triage and prioritise effectively 
  • Proficiency in standard office software and database systems 
  • Proactive and solution-oriented 

Personal attributes: 

  • Collaborative, empathetic and approachable, with a genuine interest in supporting volunteers 
  • Excellent communication skills, both verbal and written 
  • Friendly and approachable
  • Detail oriented 
  • Authoritative, calm, flexible and adaptable 
  • Able to work with an experienced and established team
  • Commitment to aims and ethos of Fine Cell Work 

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions. 

Application Instructions

Applications without a cover letter may not be considered.

Organisation
Fine Cell Work View profile Organisation type Registered Charity Company size 6 - 10
Posted on: 24 April 2026
Closing date: 17 May 2026 at 23:30
Job ref: FCW VC 2026
Tags: Administration, Volunteering Management, Customer support, Internal communication, Prison

The client requests no contact from agencies or media sales.