Community volunteer roles in brixton, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an organised and proactive leader who enjoys bringing people together to achieve meaningful results? Join us as a Volunteer Project Manager and play a key role in coordinating our remote volunteers across multiple teams.
You’ll be at the centre of ensuring projects run smoothly, collaboration stays strong, and our initiatives continue creating impact in youth empowerment and skills development.
About the Role
As a Volunteer Project Manager, you’ll oversee the full project lifecycle — from planning to successful delivery. You’ll coordinate timelines, deliverables, and communication across various volunteer teams, supporting team leads and maintaining project momentum.
This is a great opportunity to strengthen your leadership, coordination, and communication skills in a mission-driven, international environment.
Key Responsibilities
- Oversee and coordinate progress across multiple volunteer teams and projects.
- Plan and manage project timelines, deliverables, and follow-ups.
- Support team leads in maintaining engagement, motivation, and productivity.
- Track progress, analyse outcomes, and provide regular updates to leadership.
- Identify and address challenges to ensure efficient project execution.
- Foster collaboration and effective communication between volunteers and management.
Skills & Qualifications
- Strong organisational and coordination skills.
- Excellent communication and interpersonal abilities.
- Proven experience managing projects or teams (remote experience is a plus).
- Comfortable using digital tools and project management platforms.
- Proactive, detail-oriented, and able to work independently.
- Genuine interest in youth development and social impact.
What You’ll Gain
- Hands-on experience in leadership and project management.
- The opportunity to collaborate with a global, values-driven community.
- Mentorship and guidance from the management team.
- A meaningful role contributing to youth empowerment and skills development.
- A professional reference and recognition for your contribution.
Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Our Cat welfare team leaders have the important role of coordinating, encouraging and supporting teams of fosterer volunteers and cat care volunteers. They help make sure volunteers with direct cat care roles are happy and confident and provide advice and guidance when needed. This incredible teamwork means we are able to help more cats and kittens in need.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Volunteering alongside colleagues including the branch coordinator/team leader, Cat Welfare team, branch development manager and Vet team to ensure that cat care policies, procedures and standards are applied
- Support fosterers to follow cat welfare policies and procedures
- Acting as the main point of contact within the branch for cat welfare and ensuring that welfare updates are shared and implemented effectively
- Supporting the branch by ensuring that accurate and up to date records of all cats helped are maintained, using specified systems
- Attending relevant volunteer training sessions and encouraging other volunteers to do likewise
- With the other volunteers, recruit, induct and support all branch fosterers and cat care volunteers
- Represent the branch at relevant meetings
- Play an active part in the branch committee, being part of the branch team leading on cat adoption information and updates
- Collaborating with the cat adoption team leader to ensure the highest standards of cat care are applied in line with our policies and procedures
Making a better life for cats, because life is better with cats
UI/UX DESIGNER
Volunteer Recruitment — Remote Volunteer
ZAKKI is a social startup focusing on creating an inclusive community for the elderly and people with disabilities. Our mission is to facilitate alms and donations collection and deployment to help elderly people who still working in the informal sector to get better livelihood through micro-business management helps and giving them the exposure of greater market.
This candidate will build a clean and effective user experience platform. By working cross-functional, this candidate will understand needs from the product management, engineering, and business stakeholders and will build solutions that fit those needs.
For UX/UI volunteers, the task will be to design both PWA Responsive Website and mobile apps, which will then serve as the basis for software developer volunteers working on the project.
Requirement :
• Fond to design, familiar with Figma, Adobe XD, Adobe Illustrator, and Photoshop
• Knowledge of wireframe tools (e.g. Figma)
• Abundance with idea and initiative working as a team
• Active, helpful, and collaborative person (not passive person)
• Good time-management skills
• Communicative (good communication skills to collaborate with various stakeholders)
• High proficiency in English both verbal and writing
• Familiar with Google Workspace (Google Suite; Google Docs, Google Sheet, Google Forms, Google Meet).
• Preferred basic knowledge on Front End Developer (e.g. HTML, CSS) and or have basic knowledge on Games Development Platform (Ionic, PyGame, Unity, C++, Java)
Interested applicant shall submit Google Form below.
https://linktr.ee/zakkifoundation
Then, please click the desirable role accordingly.
Please submit the Google Form with your CV/resume and portfolio URL link (either in Dribble, Behance, Figma, and or another sharing platform).
After the submission, you are still able to edit your submitted response in case you need to update your supporting documents (i.e CV/Resume)
To become a socially-based technology platform with integrity, setting trends and assisting others in making the world a better place for everyone
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are FARA. We have been around for over 30 years and have 39 Charity Shops across London. Our Chiswick Kids store has an exciting opportunity for a volunteer to come and help us. By volunteering you will be helping not only the work of the charity, but also creating a pleasant experience for our community of customers. You will also help us make sure the items FARA can’t sell, find the right home, maximising our contribution to a sustainable economy.
The Volunteer Role
The role will be but not limited to:
- Visual merchandising including window displays
- Greeting and assisting customers
The Volunteer
- Someone who has a passion for volunteering
- Someone who is friendly, approachable and enthusiastic
- A creative flare
What's in it for you
Our shops are run by friendly, collaborative teams where everyone works together. You will gain experience volunteering with a team that supports each other to develop, challenge and celebrate their contributions with FARA. Full training will be provided.
Your Time
Our shop operates from 09:30 to 17:30, and we're looking for someone who can volunteer for a minimum of 4 hours a day, either in the Morning or the Afternoon.
- Location: FARA Chiswick Kids W4 1QP
- Shop Opening Hour: 09:30– 17:30
- 4 hours per week
If this sounds like the role for you, please click the "Apply" button.
FARA is committed to creating an inclusive environment. If you need any reasonable adjustments during the application process, please don't hesitate to let us know.
Opening hours will differ slightly between shops but essentially they are all structured around a 4-hour morning and afternoon shift. However, shops will try to be as flexible as possible to allow you to volunteer when you are able.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for new volunteers to join the Meet Me team to support Meet Me at the Albany in person and remote activities.
What is Meet Me at the Albany?
In 2013 Entelechy Arts and the Albany, in partnership with Lewisham Council, established Meet Me at the Albany – an arts and social club for over 65s. Meet Me… is led by a vibrant and diverse community of previously isolated older people, who come together weekly to run a cross-art form social and creative programme to make friends, be creative, advocate for themselves, and contribute to the vibrant cultural life of Lewisham.
On Tuesdays we get together at the Albany theatre in Deptford, and get involved with everything from singing to painting, from crafting to gardening. During the COVID pandemic we took our groups onto the telephone, and seeing the massive benefits these groups brought we have continued with our Meet Me on the Telephone programme. Find more detailed information further down this page!
Who we are looking for?
Our volunteers play a vital role in ensuring the smooth running of our weekly and monthly sessions. These roles are perfect for people who enjoy meeting new people, engaging in conversations, and trying new things. They’re also ideal for those who like to listen and provide support based on individual needs and interests.
Skills and experience:
Personable and Friendly: We need volunteers who are approachable and easy to talk to.
Strong Listening Skills: Essential for connecting with our members and ensuring their safety.
Experience with Older Adults: While prior experience working with older people or supporting their creativity is beneficial, it’s not required—just an interest in doing so.
Adaptable and Flexible: Activities may change, so volunteers should be open to adjusting their approach as needed.
Creative Sharing (Optional): Some volunteers enjoy sharing their creativity with our members, but this is not a requirement.
We’re also looking for volunteers who are interested in helping out with marketing and social media, so if that sounds like your cup of tea, get in touch! It would be great if you also have experience of working with people living with dementia.
What’s next?
Get in touch for an initial chat. We will then invite you to complete a registration form and book you on to our next available training session. Training will cover safeguarding, setting boundaries and explore the programme. It is a chance to work through possible scenarios and ensure you feel confident to join us for one of the in person or over the phone sessions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What will you be doing?
Depending on your skills and availability, you may support with:
- Welcoming and engaging women participants into the session
- Helping to set up and pack down the space (chairs, refreshments, sign-in sheets)
- Supporting the delivery of group activities (e.g. creative arts, health talks, mindfulness)
- Listening and signposting women to staff or support services
- Supporting guests with form-filling, where relevant
- Encouraging peer connection and reducing isolation
- Assisting with data collection, light admin or feedback forms
You will be supported to work within WSUP’s trauma-informed and psychologically informed (TIC/PIE) approach. Lived experience is welcome but not essential.
What are we looking for?
Skills and Qualities Needed
- Friendly, empathetic and non-judgemental
- Able to maintain confidentiality and professional boundaries
- Comfortable working in a trauma-informed, women-only environment
- Good listening and communication skills
- Reliable, consistent and open to feedback
- Ability to work as part of a diverse team
- Commitment to inclusion, safety and empowerment of women
- Any well-being qualifications/experience that could help in delivering and developing ideas to provide to the women (not essential)
Lived experience (e.g. of homelessness, violence, migration, or mental health issues) is welcomed and respected.
What difference will you make?
WSUP is a grassroots charity supporting people experiencing hardship and/or housing instability across Royal Borough of Greenwich. We work with people facing poverty, homelessness, substance misuse, trauma, and health inequalities. Our support is holistic, inclusive, and rooted in lived experience.
WSUP is committed to creating safe, inclusive, and empowering spaces, particularly for women who may have experienced trauma, discrimination or marginalisation. This includes our Women Wednesday programme – a women-only community session offering practical support, creative wellbeing activities, peer connection, and access to health and housing services.
Before you apply
This will be starting on Wednesday 5th November 2025. You can apply after this time and during the 5 months.
If you would like to volunteer with us, please send us an email as per instructions below.
We will then send you an initial contact form, an invitation to come in to WSUP and then a final application where references will be sent for, and then a DBS check will be provided by WSUP.
Our ambition is to prevent and ultimately end homelessness within our local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Variable – depending on individual circumstances and what people can do
Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire
Main Tasks:
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Support our regular wellbeing/peer support walks
· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere
· Encourage conversations among participants, offering a listening ear
· Be attentive to the well-being of all participants during the walk
· Offer information on YBTC services
· Attending occasional training sessions or volunteer meetings organised by YBTC
We are looking for people who are:
· Are warm and non-judgemental
· Reliability – are punctual and committed to scheduled walks
· Collaborative mindset to work effectively with staff and volunteers
· Basic physical fitness to complete the walks, awareness of the needs of participants with
different mobility/health conditions
We can offer you the following:
· Full induction and ongoing training
· Ongoing support and supervision in your role
· Opportunity to learn new skills and meet new people
· The satisfaction of making a positive impact on those affected by brain tumours
Background
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region
every week.
Our charity values are: Integrity, Compassion, Community & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.
What tasks can this role include (some or all of the following):
- Writing letters to clients
- Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
- Liaising with the Letterbox Team by email or post.
- Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
- Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.
This role could be for you, if you:
- Enjoy writing and receiving letters
- Are enthusiastic and self-motivated
- Associate strongly with Omega’s values and strategy
- Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
- Have satisfactory written and inter-personal communication skills
- Recognise the importance of confidentiality and can show this in practice
- Are committed to inclusion, treating people with dignity and respect
What support and training will be provided?
- Feedback from clients and colleagues
- Regular and ongoing support from Letterbox Team Leader
- Answering questions
- Stationary and pre-paid envelopes can be provided making the service free.
- Opportunity for peer support events and invitation to Omega events
- Reward system and opportunity for volunteer of the month rewards
What are the benefits for you?
- Knowing you are making a difference to someone’s life by doing something you enjoy
- Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Location of the role:
- Mainly your home
When are you needed?
- At a time to suit you
Omega is a registered charity dedicated to reducing social isolation and loneliness.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Are you ready to put your digital marketing skills into practice and make a real impact? As a Volunteer Digital Marketing Manager with TESYouth, you’ll gain invaluable hands-on experience while helping us grow our online presence and reach.
In this role, you’ll be part of a team that values creativity, innovation, and collaboration. You’ll play a key role in developing and implementing strategies that strengthen our brand message, boost engagement, and drive traffic to our digital platforms.
Responsibilities
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Increase traffic and visibility across TESYouth’s digital channels.
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Grow our brand message, vision, and online presence.
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Develop and manage digital marketing campaigns.
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Monitor and analyse performance using SEO, Google Analytics, and other tools.
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Collaborate with the creative and communications teams to align marketing activities.
Requirements
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Experience in digital marketing and social media management.
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Working knowledge of SEO, Google Analytics, and related tools.
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Strong communication and organisational skills.
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Proactive, dedicated, and willing to learn.
Additional Information
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This is a voluntary role and can be carried out entirely remotely.
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All reasonable expenses will be reimbursed.
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Flexible hours – ideal for those looking to gain professional experience while contributing to a meaningful cause.
About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.
Together with our collaborators and partners, we aim to make a lasting positive impact in the community.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
We have a huge breadth of volunteer roles at Cats Protection, including caring for cats, fundraising, in our shops and many more! We also need volunteers to help us be more efficient, effective and to ensure we comply with charity law and governance.
The purpose of the Audit & Risk Committee is to assist the Board of Trustees in fulfilling its obligations in respect of financial and governance reporting, internal control and risk. Our Audit & Risk Committee volunteers contribute to a well-run organisation, and their time and expertise help our Committee work in the best, most effective way possible.
The Board of Trustees delegates authority to the Committee to oversee the Cats Protection financial reporting process. This ensures the balance, transparency and integrity of published financial information to:
- ensure that there is a framework for accountability
- examine systems and methods of control, with particular emphasis on risk management and the effective use of risk-based outsourced internal audit receive reports from external auditors and consider rotation of audit partners
- ensure that Cats Protection is complying with statutory and regulatory requirements and good practice
- ensure implementation of recommendations from internal and external auditors
- ensure ongoing objectivity and independence
Your role will also include:
- attending Committee meetings
- reading papers
- preparing for meetings
- raising appropriate challenge or concerns undertaking any actions required in the agreed timescales
- supporting the Chair of the Audit & Risk Committee
- keeping informed about the activities of the charity and wider issues affecting the charity and the Audit & Risk Committee in particular
If you have strategic vision and an appreciation that there is much more to helping cats than meets the eye, then this is the role for you.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
- a commitment to Cats Protection and empathy with our vision, mission and values
- a willingness to devote the necessary time and effort
- strategic vision
- sound independent judgement
- relevant financial, assurance or risk management experience
- willingness to be part of a team
- the ability to express views clearly
- willingness to respectfully challenge and bring the best out in others
- an understanding of the role, duties and responsibilities of the Audit & Risk Committee
Time expectation
Our Audit & Risk Committee meets three times a year (twice in person in London and once virtually) and our volunteers normally spend a total of three years in this role.
You may be just the volunteer we’ve been looking for!
More information on the role is available through a candidate pack for applicants.
To apply, please submit a cover letter of no more than 500 words and a CV. Please include your motivation for applying for the role and details of any relevant experience - whether paid or voluntary.
The deadline for applications is Friday 19 December at 23:59.
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Fundraising Manager
Organisation: HomelessNest
Location: Flexible (remote with occasional London meetings)
Commitment: Approx. 6–8 hours per week
Type: Voluntary / Unpaid
About Us
HomelessNest is a registered UK charity committed to supporting individuals and families who are homeless, vulnerably housed, or otherwise at risk. We provide grants, essential items, advocacy, and practical services that create pathways to stability and independence.
The Role
We are seeking a Volunteer Fundraising Manager to help us grow our income, organise events, strengthen donor relationships, and ensure our services can reach more people in need.
You will play a key role in shaping and delivering our fundraising strategy, working closely with trustees and volunteers to build sustainable income streams.
Key Responsibilities
- Develop and implement a fundraising plan aligned with our mission.
- Research and apply for grants, trusts, and foundations.
- Build and maintain relationships with donors, sponsors, and partners.
- Coordinate community fundraising events and campaigns.
- Support and oversee volunteer fundraising officers and event coordinators.
- Ensure compliance with fundraising regulations and reporting requirements.
Person Specification
We are looking for someone with:
- Experience or strong aptitude in fundraising, bid writing, or donor relations (professional or voluntary).
- Excellent communication and networking skills.
- Strong organisational skills and the ability to work independently.
- A proactive, creative approach to problem‑solving.
- Passion for tackling homelessness and social inequality.
What You’ll Gain
- The opportunity to make a real difference in the lives of people experiencing homelessness.
- Valuable experience in charity fundraising, leadership, and strategy.
- Flexible volunteering that fits around your schedule.
- The chance to be part of a supportive, passionate team.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.
Key Responsibilities:
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Sales & Lead Generation:
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Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.
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Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.
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Participant Onboarding:
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Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.
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Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.
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Customer Relationship Management (CRM):
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Maintain accurate records of leads, interactions, and conversions in the CRM system.
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Follow up with prospects to address concerns, nurture interest, and close enrollments.
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Reporting & Feedback:
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Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.
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Share participant feedback to improve programme positioning and outreach strategies.
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Compliance & Ethics:
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Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.
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Required Qualifications:
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Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
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Experience:
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2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.
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Experience conducting cold calls, managing leads, and closing conversions.
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Skills:
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Strong persuasive communication and active listening skills.
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Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).
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Ability to articulate complex programme details in a clear, motivating manner.
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Resilience in handling objections and rejection.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ScotsCare's reception is run by a team of friendly volunteers who each cover one shift per week.
We are looking for a volunteer who is free to commit to this role for at least 6 months, longer if possible. The shift is weekly on Friday mornings from 9 am to 12:30 pm.
As our receptionist you will:
- Use Outlook to check staff availability and wherabouts
- Screen and transfer phone calls to staff or pass messages on by email
- Provide a warm welcome to visitors and ensure they sign in and out
- Deal with requests to send information out, mainly application packs andletters
- Assist with outgoing mail, franking, posting and ocasionally going to the post office
- Assist with other admin tasks as they arise - skills and interests dependent.
You will need to be confident answering the phone, clearly spoken in English and a good listener. Ideally, you will be experienced in using Outlook and Excel for basic tasks although we can provide training if necessary. Most importantly, you will need to be reliable,good with timekeeping, non-judgemental and committed to helping Scots living in London who are struggling with life.
If you have the time to spare, can commit to volunteering with us on a regular basis for at least six months, preferably longer, want to meet new people or gain experience of working in an office /charity environment, please get in touch.
Applications are welcome from adults aged 18 and over. Our office has no step free access.
In return, we can offer:
- Travel expenses with proof of purchase
- Training and induction to help you feel confident in your role
- A 4-weeks trial period
- Regular newsletters and annual volunteer social events
- An opportunity to work within a small friendly team (23 staff working from home , office and in the community)
- Opportunities to help in other areas of our work if interested in doing more
- A very warm welcome, plus an endless supply of tea, coffee, fresh fruit and biscuits!
To improve the lives of Scots and the children of Scots in London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERALL PURPOSE OF ROLE
MAIN ACTIVITIES AND RESPONSIBILITIES
Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.
Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.
Work as a team member, taking full responsibility for all shop duties undertaken.
Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.
CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)
Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.
TECHNICAL RESPONSIBILITIES
Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.
OTHER FEATURES OF JOB
Hours of work are according to those agreed between yourself and the Shop Manager.
Opportunity for paid employment in our charity shops.
Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.
LOCATION
South East London Alex TLC charity shop premises.
PERSON SPECIFICATION
EDUCATION, QUALIFICATIONS AND TRAINING
DESIRABLE:
· GCSE, ‘O’ Level or equivalent Mathematics and English Language
· customer service
EXPERIENCE
DESIRABLE:
· Willingness to learn about leukodystrophy and the challenges our beneficiairies face
· charity shop or other retail
WORK BASED COMPETENCIES
DESIRABLE:
· Good customer service skills
· Good telephone skills
· Good writing skill
· Good numerical ability
· Good organisational ability
· Flair for display
· Computer literacy
BEHAVIOURAL COMPETENCIES
ESSENTIAL:
· Motivated
· Honest
· Committed
· Ability to work in a team
DESIRABLE:
· Enthusiastic
· Articulate
· Calm under pressure
· Methodical
· Resourceful
· Commercial acumen
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.