Community volunteer roles in clapham town, greater london

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) -  21/03/2026

Closing date for these opportunities is: 10/01/2026

About Nova:  

Based in North Kensington since 1983 and serving its poorest wards & those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   

Reaching 2,500+ people each year, we believe in improving people’s lives one person at a time, helping committed and motivated individuals to achieve their potential by:  

• Developing knowledge, education and confidence 

• Connecting diverse groups

• Providing opportunities 

Our work, operates on 2 levels:

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), education, IAG, family programme and volunteering  

• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action 

Role Description: 

This role will be to act as a teaching assistant to tutors delivering ESOL/ English classes for learners 19+. 

You will: 

• Enjoy working in a team 

• Provide tutorial support 

• Position yourself as a resource for learners 

• Work one-on-one or with smaller groups of learners who need additional help 

You need to be: 

• DBS Checked 

• Confident in the use of IT 

• Some experience of supporting learners with English 

• Committed

• Competent 

• Reliable

• Honest 

• Punctual 

• Patient 

• Fair 

• Open minded 

• Learners may come from various cultural backgrounds and face different learning challenges. You will need to be at ease whether supervising an entire class or working one-on-one with students.

• Comfortable following Nova staff directions and working independently 

Further information: 

• Induction and appropriate training will be provided.

• Teaching or coaching experience would be desirable but not essential. 

RSPCA North West London and South Hertfordshire Branch

Our RSPCA charity shop in Eastcote is looking for friendly volunteers to join the team.

About Our Shop

RSPCA, 114 Field End Road, Eastcote, HA5 1RL

The shop is part of the RSPCA North West London & South Hertfordshire Branch. It plays an essential role in raising the profile of the RSPCA in our local community, as well as raising much needed funds for our branch so that we can continue our vital animal welfare work.

About the RSPCA

Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It’s always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

About the Role

As a volunteer Charity Shop Assistant, you would join a small team of other volunteers helping to make the shop a success and raise vital funds for animal welfare. Our volunteers assist us in many ways, such as accepting and sorting items donated by the public, preparing items ready for sale, processing sales through the till, assisting customers with queries, and helping to merchandise the shop floor.

Who are we looking for?

We’re currently looking for people aged 18 or over who are friendly, team players, are comfortable communicating with colleagues, customers and donors, and who can make a regular commitment of at least one 3-hour per shift per week for a minimum of six months. Retail experience is not essential.

In return, we can offer the chance to develop or learn new skills, a way to meet new people in your local area, and the satisfaction of making a huge difference to the lives of animals in your local community!

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the RSPCA North West London and South Hertfordshire Branch.

Join us in making a real difference to the lives of animals in need

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

RSPCA North West London and South Hertfordshire Branch

Our RSPCA charity shop in Kenton is looking for friendly volunteers to join the team.

About Our Shop

RSPCA, 225 Kenton Road, Kenton, HA3 OHD

The shop is part of the RSPCA North West London & South Hertfordshire Branch. It plays an essential role in raising the profile of the RSPCA in our local community, as well as raising much needed funds for our branch so that we can continue our vital animal welfare work.

About the RSPCA

Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It’s always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

About the Role As a volunteer Charity Shop Assistant, you would join a small team of other volunteers helping to make the shop a success and raise vital funds for animal welfare.

Our volunteers assist us in many ways, such as accepting and sorting items donated by the public, preparing items ready for sale, processing sales through the till, assisting customers with queries, and helping to merchandise the shop floor.

Who are we looking for?

We’re currently looking for people aged 18 or over who are friendly, team players, are comfortable communicating with colleagues, customers and donors, and who can make a regular commitment of at least one 3-hour per shift per week for a minimum of six months. Retail experience is not essential.

In return, we can offer the chance to develop or learn new skills, a way to meet new people in your local area, and the satisfaction of making a huge difference to the lives of animals in your local community!

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the RSPCA North West London and South Hertfordshire Branch.

Join us in making a real difference to the lives of animals in need

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

LIVN Global is a faith-based charity dedicated to bringing hope and transformation to remote communities across the world by providing access to clean water, education, and sustainable development projects.

As we grow, we are seeking a volunteer Grants & Fundraising Officer to help us secure funding and build partnerships that will extend our reach and impact.

Responsibilities

• Research potential grant opportunities, trusts, and foundations aligned with our mission.
• Write compelling and precise grant applications & funding proposals.
• Develop creative fundraising initiatives and campaigns to engage individuals, churches, and organisations.
• Build and maintain relationships with donors and partners.
• Collaborate with the leadership team to develop a sustainable funding strategy.
• Ensure compliance with grant conditions, internal processes and relevant data protection standards.

Requirements

• Strong written communication skills with an ability to inspire through words
• Experience in grant writing, fundraising, or bid writing (desirable but not essential – training may be provided).
• A passion for social justice and a heart for Christian ministry.
• Confidence in managing multiple priorities whilst working with accuracy and own initiative.
• Excellent attention to detail and organisation skills
• Ability to work independently and keep things moving.

Benefits

• Live out your faith – Put your values into action through practical service that reflects love, dignity, and respect for all
• Learn new skills – Build your confidence and develop invaluable sector experience and unique skills.
• Serve with purpose – Use your time and talents to support a faith based charity rooted in action, compassion and love for others.
• Enhance your CV – Gain practical experience which can support future career goals.
• Flexibility - Work from anywhere and choose your own (part time) hours to fit around your schedule
• Build global connections – Join a passionate and supportive team with contacts based around the world and connect with others who are united with the intent to make a positive difference.

This role is a fantastic opportunity for a fundraiser to step into a hands-on strategic role, offering the chance to influence strategy, drive income growth and in turn support vital under-served communities across the world.

If this resonates with you, we’d love to hear from you!

Please submit your CV and a short cover letter outlining your interest in this role without delay.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Blackheath Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note, that we are unable to provide visa sponsorship for this post. 

Focus Birmingham is a dedicated charity supporting people with sight loss and complex needs, helping them lead fuller, more independent, and more connected lives. We’re currently looking for warm, compassionate volunteers to join us as Telephone Befrienders.

If you can spare just a few hours a week, you can make a genuine difference to someone who is visually impaired and may be feeling isolated. A simple conversation from the comfort of your own home can bring comfort, confidence, and connection to someone who truly needs it.

As a Telephone Befriender, you’ll offer friendly chats, emotional support, and a vital social lifeline — helping people feel heard, valued, and less alone and you won’t be doing it on your own. We’ll support you every step of the way, from application and onboarding to being carefully matched with someone you’ll genuinely connect with.

If you’re ready to brighten someone’s day — and enrich your own — we’d love for you to apply and join our community of caring volunteers.

Quotes from our volunteers -

• Sonia, Telephone Befriender "It's so rewarding knowing that  a weekly phone call to someone can help reduce their feelings of loneliness and isolation for a small part of their day."
• Sacha, Telephone Befriender "One of the greatest gifts is giving my time to support and empower citizens with sight loss."
• Sharon, Telephone Befriender "It gives me great pleasure and satisfaction when I see service users gain confidence and self-esteem, as I believe the be-friending service is making a real difference to their lives".

Role Purpose

The Volunteer PR Officer will help raise awareness of the organisation’s mission, activities, and achievements by creating and sharing compelling stories. They will nurture relationships with the media, support communication campaigns, and play a key role in strengthening the organisation’s public profile.

Key Responsibilities

Media Relations

• Draft and distribute press releases, articles, and media briefings

• Build and maintain strong relationships with journalists, bloggers, and local media outlets

• Respond promptly and professionally to media enquiries

Content Creation

• Produce engaging content for newsletters, blogs, and social media

• Support the creation and design of promotional materials (posters, flyers, campaign assets)

• Capture and share stories that highlight the impact of the organisation’s work

Campaigns & Events

• Assist with promoting fundraising and awareness campaigns

• Publicise events through traditional and digital communication channels

• Represent the organisation at community events and networking opportunities

Brand & Reputation

• Ensure all communications reflect the organisation’s tone, values, and branding

• Monitor media coverage and report key highlights to the team

• Provide support with crisis communication when required

Skills & Qualities

• Strong written and verbal communication skills

• Confident networker with the ability to build positive relationships

• Creative, energetic, and full of ideas for campaigns and content

• Familiarity with social media platforms and digital communication tools

• Organised, reliable, and able to work independently

Commitment

• Flexible hours: approximately 3–6 hours per week, depending on campaigns and events

• Willingness to attend occasional meetings and community events

Benefits of Volunteering

• Gain hands-on experience in PR and communications

• Develop professional skills and expand your network

• Make a meaningful contribution to a cause that matters

• Join a passionate and supportive team of volunteers

RSPCA North West London and South Hertfordshire Branch

Our RSPCA charity shop in Ruislip is looking for friendly volunteers to join the team.

About Our Shop

RSPCA, 66 High Street, Ruislip, HA4 7AA

The shop is part of the RSPCA North West London & South Hertfordshire Branch. It plays an essential role in raising the profile of the RSPCA in our local community, as well as raising much needed funds for our branch so that we can continue our vital animal welfare work.

About the RSPCA

Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It’s always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

About the Role

As a volunteer Charity Shop Assistant, you would join a small team of other volunteers helping to make the shop a success and raise vital funds for animal welfare.

Our volunteers assist us in many ways, such as accepting and sorting items donated by the public, preparing items ready for sale, processing sales through the till, assisting customers with queries, and helping to merchandise the shop floor.

Who are we looking for?

We’re currently looking for people aged 18 or over who are friendly, team players, are comfortable communicating with colleagues, customers and donors, and who can make a regular commitment of at least one 3-hour per shift per week for a minimum of six months. Retail experience is not essential.

In return, we can offer the chance to develop or learn new skills, a way to meet new people in your local area, and the satisfaction of making a huge difference to the lives of animals in your local community!

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the RSPCA North West London and South Hertfordshire Branch.

Join us in making a real difference to the lives of animals in need

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Ranger Cadets is seeking dedicated, highly motivated individuals to assume the role of Uniformed Volunteer Leader (Cadet Officer/Instructor). This is a prestigious leadership position responsible for guiding, mentoring, and inspiring young people (aged 10-18) as they progress through our structured programme of citizenship, life skills, and uniformed service.

This role is ideal for those who thrive in a structured environment, possess strong leadership capabilities, and are committed to transferring their professional and life skills to the next generation of active citizens.

Key Responsibilities:

As a Uniformed Volunteer Leader, you will be the face and backbone of your local Cadet Unit, upholding the standards and ethos of Ranger Cadets.

• Leadership & Command: Assume command authority over a group of cadets, managing their welfare, discipline, and training during parade nights and activities.

• Structured Training Delivery: Plan and deliver structured weekly parade night sessions, focusing on drill, teamwork exercises, leadership tasks, and syllabus-based learning (e.g., first aid, citizenship, expedition skills).

• Mentorship & Development: Act as a visible, uniformed role model, actively coaching cadets through the rank structure and award schemes, helping them develop essential life skills and confidence.

• Administration & Compliance: Oversee necessary unit administration, ensuring all activities comply with safeguarding, health & safety policies, and Ranger Cadets' standards.

• Ceremonial Duties: Lead and participate in formal ceremonies, parades, and community events, representing Ranger Cadets with professionalism and pride.

Who We Are Looking For:

We value proven leadership, structure, and commitment. While military or emergency service experience is highly desirable, we welcome applications from all professional backgrounds where leadership, organisation, and coaching skills are paramount.

Essential Attributes:

• Integrity and Professionalism: Ability to uphold the high standards expected when wearing the Ranger Cadets uniform.

• Strong Leadership Skills: Proven ability to manage, motivate, and direct groups of people (or young people) effectively.

• Commitment to Structure: Appreciation for clear processes, rules, and a hierarchical organization.

• Availability: Commitment to attend one mandatory weekly parade night (typically 3 hours) plus occasional weekend activities (e.g., training exercises, camps, or community service events).

• Youth Focus: A genuine interest in the development and wellbeing of young people.

Benefits of Volunteering in Uniform:

This is more than a volunteering role, it is an investment in your personal and professional growth.

Professional Recognition: Achieve a formal Officer/Instructor Rank within Ranger Cadets, earning the respect and authority necessary to lead.

Advanced Training: Access comprehensive, accredited training in Safeguarding, Advanced First Aid, Youth Development, and Expedition Leadership.

Skill Transfer: A direct opportunity to apply skills gained in your professional career—from logistics and planning to public speaking and team management.

Networking: Connect with other highly-skilled volunteers, community leaders, and professionals from diverse uniformed and corporate backgrounds.

Visible Impact: Witness the tangible results of your efforts as cadets advance in rank, earn awards, and grow into responsible young adults.

Next Steps:

If you are ready to put your leadership skills into service and take command of the next phase of youth development, we want to hear from you.

Apply Today:

Submit your Expression of Interest, outlining your leadership experience and why you are seeking a uniformed role.

Lead with Purpose. Lead in Uniform.

RANGER CADETS 

#PreparedForLife

About Bliss

With an impact in all corners of the UK, Bliss is the leading national neonatal charity, championing and developing the services for the 90,000 sick and premature babies born each year, supporting both them and their families. At Bliss, we are committed to improving care, giving voice to babies, and supporting parents to be partners in care. 

This is a really exciting time to join our board. We’ve just launched our new four-year strategy, which puts equity at the heart of everything we do. With NHS reforms underway, a new 10-Year Plan on the horizon, and growing attention on maternity and neonatal care, there’s a real opportunity to raise Bliss’s profile and make a lasting difference for premature and sick babies across the UK.

Chair opportunity

Our new Chair will be an experienced Trustee or Board member with proven ability to manage meetings effectively and foster productive, inclusive discussions. They will bring energy and drive, ensuring robust governance and alignment between strategy and operations. They will enjoy leading inclusive and thoughtful discussions, and share our passion for giving every baby the best possible start in life.

You can find more information about Bliss and the Chair role in our recruitment pack.

Don’t think you quite meet all of the specifications? Please don’t count yourself out – we’d still love to hear from you and learn more about you and your interest in joining Bliss!

Ready to apply?

Eastside People is supporting Bliss in the recruitment of these roles. Please by submitting your CV and a cover letter both in Word doc format.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following: 

• Why is Bliss’ work important to you and how can you contribute to the charity as our Chair?
• How do you ensure board meetings are focused, inclusive, and lead to clear decisions?
• How would you go about ensuring that our many stakeholders are heard and represented at Board level?

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.

Bliss’ Chair, CEO and Trustees will be hosting a 30-minute drop-in session on Mon 8th December at 12pm via Teams. This is an opportunity to learn more about Bliss and what’s involved in joining our Board. You can register to attend here.

The closing date for applications is Mon 5th Jan. 

Longlisting interviews with Eastside People will take place mid-January, with shortlisted candidates invited to panel interviews with Bliss during the week commencing 2 February.

Shortlisted candidates will then be invited to take part in open sessions with staff and Board members, with final interviews scheduled for the week commencing 23 February.

Bliss is an equal opportunities organisation. We actively welcome applications from individuals of all backgrounds, cultures, beliefs, and lived experiences. We strive to reflect the diversity of the communities we serve and are committed to equity and inclusion at every level of our governance.

We look forward to hearing from you!

Join MINDSET Charity – Be Part of a Brotherhood of Change

Who We Are

MINDSET Charity is a new, volunteer-run organisation dedicated to transforming men’s lives across England. We exist to support men on their personal journeys of mental wellbeing and self-improvement. Through accessible workshops, tailored programmes, and creative activities — from role play and storytelling to arts, crafts, and woodwork — we provide spaces where men can open up, connect, and grow without fear of judgment.

We are building a movement of resilience, dignity, and brotherhood. And we need visionary Trustees to help guide us.

The Role of Trustee

As a Trustee, you will:

• Shape the strategic direction of MINDSET Charity.

• Safeguard our values of brotherhood, empowerment, integrity, and growth.

• Ensure our programmes remain impactful, inclusive, and sustainable.

• Champion our mission to foster resilience and community across England.

This is a volunteer role, but the impact is priceless: you will be part of a founding team creating a legacy of hope and transformation.

Who We’re Looking For

We welcome applications from people of all backgrounds who share our passion for men’s mental wellbeing. You don’t need prior Trustee experience — what matters most is your commitment, integrity, and belief in our mission.

Skills in governance, finance, fundraising, communications, or programme delivery are especially valuable, but above all we seek individuals who want to build something meaningful together.

Why Join Us

• Be part of a pioneering charity at its foundation stage.

• Help create safe, creative spaces for men to express themselves and grow.

• Contribute to a national movement of resilience and brotherhood.

• Work alongside passionate volunteers united by purpose and vision.

How to Apply

If you are ready to stand with us and help shape MINDSET Charity’s future, we’d love to hear from you.

This is more than a Trustee role. It’s a chance to help men across England rediscover strength, dignity, and hope. Join us, and let’s build MINDSET together.

Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.

Key Responsibilities:

1. Project Coordination:

   • Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.

   • Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.

2. Participant Support:

   • Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.

   • Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.

3. Stakeholder Engagement:

   • Support the Programme Lead in building relationships with internal stakeholders.

4. Data Management & Reporting:

   • Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.

   • Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.

5. Logistics & Compliance:

   • Manage programme materials, including training resources, digital platforms, and participant handbooks.

   • Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.

1. Continuous Improvement:

   • Gather feedback from participants and partners to identify opportunities to enhance programme delivery.

   • Support the implementation of new tools or processes to improve efficiency and participant satisfaction.

Required Qualifications:

• Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.

• Experience:

  • 1–3 years in programme coordination, workforce development, adult education, or a similar role.

  • Experience working with diverse populations, including youth, underserved communities, or career changers.

• Skills:

  • Strong organisational and multitasking abilities, with attention to detail.

  • Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.

  • Excellent interpersonal and communication skills for engaging participants and stakeholders.

  • Basic data analysis and reporting capabilities.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Al Naasih is Hidayah’s 1-to-1 mentoring programme that supports queer Muslims as they navigate the intersections of their faith and identity. Mentors are trained and matched with mentees seeking guidance and support around personal, spiritual, and emotional challenges. The programme has grown steadily since its launch in 2020, and is now seeking a dedicated Programme Coordinator to help manage and grow its impact.

The Programme Coordinator will provide vital administrative, organisational and operational support to the Programme Lead to ensure the smooth running of the Al Naasih mentoring programme. This includes supporting mentor/mentee onboarding, tracking engagement, maintaining documentation and assisting with communication and evaluation processes.

Please this role is UK based and online/virtual.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

Programme Administration

· Support the onboarding of new mentors and mentees (e.g. scheduling interviews, collecting forms)

· Maintain and update mentor/mentee records (e.g. spreadsheets, contact lists, status updates)

· Assist with pairing logistics and follow-ups

· Monitor and record engagement (e.g. check-ins, frequency of meetings)
 

Communication & Coordination

· Act as a point of contact for mentors/mentees with routine queries

· Assist in scheduling training sessions, 1:1s, and check-ins

· Draft and send internal communications (e.g. newsletters, updates, reminders)

 

Monitoring & Evaluation

· Help collect and compile feedback from participants (surveys, check-ins)

· Support the Lead in reviewing and reporting outcomes and progress

· Contribute to improving the programme based on participant feedback

 

Programme Development Support

· Assist in developing materials or resources for training or outreach

· Contribute to social media or comms if applicable

· Attend and support Hidayah events relevant to the programme (where possible)

What do we expect from the Al Naasih Programme Coordinator?

Please note that you must agree with and fit the criteria below to be eligible to volunteer

in this role:

Essential:

· Must be a queer Muslim

· Strong organisational skills and attention to detail

· Good communication skills (written and verbal)

· Comfortable handling confidential information

· Commitment to the values of Hidayah and the Al Naasih programme

· Awareness of the lived experiences of LGBTQ+ Muslims

· Proactive and reliable; able to manage own time and tasks

Desirable:

· Experience using tools like Google Workspace, Zoom, Airtable or Excel

· Experience in volunteer coordination, admin, or project support

· Previous involvement with mentoring, peer support, or similar programmes

How much commitment is required?

This is a voluntary role with flexible hours, and can be carried out around your existing commitments. The role will take approximately 2 - 4 hours per week (flexible depending on needs and availability). You are also required to attend monthly meetings with the Programme Lead and occasionally with wider team. There is also an expectation of willingness to commit to the role for at least 6–12 months is desirable.

This role will be supported with induction and ongoing guidance from the Programme Lead. In addition, there will be opportunities for training in areas such as safeguarding, mentoring, or LGBTQ+ inclusion.