Community volunteer roles in milton keynes, bedford
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a pioneering organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. We champion a People First approach, embedding fairness and belonging into every aspect of our operations. As we grow, we seek a strategic leader to guide our Talent Advisory team in shaping equitable workplaces and empowering employees to thrive.
Role Overview
As the Manager: Talent Advisory, you will lead the Talent Advisory team (including Talent Advisors and Administrators) to deliver high-impact HR solutions that align with QuilomboUK’s mission and business goals. You’ll oversee the development of HR policies, advise leadership on complex employee relations (ER) and performance matters, and drive initiatives to enhance retention, engagement, and compliance. This role combines strategic oversight with hands-on leadership, ensuring our People & Culture practices reflect our commitment to social justice and equity.
Key ResponsibilitiesHR Strategy & Policy Development
- Design, implement, and refine HR policies, procedures, and frameworks that align with QuilomboUK’s values and legal requirements.
- Partner with the Director of People & Culture to integrate D&I and social justice principles into all talent processes.
- Stay ahead of HR trends and best practices, adapting strategies to meet evolving organisational needs.
Talent Advisory & Employee Relations
- Act as a trusted advisor to senior leadership on complex ER issues, performance management, and workforce planning.
- Resolve high-risk employee concerns with fairness, empathy, and adherence to labour laws.
- Lead investigations into grievances or misconduct, ensuring equitable outcomes and minimal organisational risk.
Team Leadership & Development
- Manage, mentor, and develop the Talent Advisory team, fostering a culture of collaboration, innovation, and accountability.
- Set clear performance expectations and provide regular feedback to ensure alignment with departmental and organisational goals.
- Promote continuous learning within the team, particularly in areas of D&I, social justice, and equitable HR practices.
Engagement & Retention
- Partner with the People & Culture team to design programs that boost employee engagement, retention, and belonging.
- Analyse turnover data and exit interviews to identify trends and recommend proactive solutions.
- Champion recognition initiatives that celebrate contributions aligned with QuilomboUK’s mission.
Compliance & Risk Management
- Ensure HR practices comply with employment laws, regulations, and internal equity standards.
- Mitigate organisational risk through robust documentation, audits, and training on HR policies.
- Lead compliance reporting and address gaps proactively.
D&I Integration
- Embed diversity, equity, and inclusion into talent lifecycle processes (e.g., hiring, promotions, succession planning).
- Advise leaders on creating inclusive team environments and addressing systemic inequities.
- Collaborate with stakeholders to advance external social justice partnerships and initiatives.
Qualifications
- Experience: 5+ years in HR management, with expertise in employee relations, policy development, and team leadership. Prior experience in mission-driven or D&I-focused organisations is a plus.
- Skills:
- Strong knowledge of UK employment law and HR best practices.
- Proven ability to resolve complex ER cases with diplomacy and cultural sensitivity.
- Excellent stakeholder management, coaching, and decision-making skills.
- Proficiency in HRIS systems and data-driven decision-making.
- Knowledge: Deep understanding of D&I frameworks, social justice principles, and workforce planning strategies.
- Alignment: Passionate about QuilomboUK’s mission and values, with a track record of advocating for equity.
Personal Attributes
- A confident leader who inspires trust and fosters psychological safety within teams.
- Strategic thinker with the ability to balance organisational priorities and employee needs.
- Resilient problem-solver who navigates ambiguity with grace.
- Unwavering commitment to fairness, inclusion, and amplifying marginalised voices.
Why Join QuilomboUK?
- Impact: Lead a team that directly shapes equitable workplaces and social justice outcomes.
- Innovation: Drive cutting-edge HR practices in a growing, mission-driven organisation.
- Culture: Join a collaborative, values-led environment where your voice matters.
- Development: Access to mentorship, training, and opportunities for career growth.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Help us build workplaces where everyone belongs. #TalentWithPurpose #SocialJustice #InclusiveLeadership
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Summary:
Leads the Talent Acquisition team to deliver efficient, compliant, and inclusive recruitment processes, ensuring alignment with workforce planning forecasts and organisational goals. Manages sourcing, selection, and candidate experience while collaborating with the Workforce Planning team to anticipate future talent needs.
Key Responsibilities:
Recruitment Strategy Execution
-
Oversee end-to-end recruitment processes for assigned business units, from job briefings to offer management.
-
Partner with the Workforce Planning team to align sourcing strategies with long-term talent demands and skills gap analysis.
-
Implement proactive talent pipelines (e.g., LinkedIn, diversity networks) for critical and future-focused roles.
Team Management
-
Manage and mentor Talent Acquisition Specialists/Coordinators, setting KPIs for time-to-fill, candidate quality, and diversity hiring.
-
Conduct regular performance reviews and identify training needs to upskill the team.
Employer Branding & Candidate Experience
-
Promote the organisation’s EVP through job postings, social media campaigns (in partnership with the Talent Communications Team), and candidate interactions.
-
Ensure a positive candidate journey by resolving escalations and maintaining clear communication.
Compliance & Best Practices
-
Ensure adherence to UK employment law (e.g., right-to-work checks, GDPR) and internal policies.
-
Audit recruitment processes to mitigate bias and align with DE&I goals.
Stakeholder Collaboration
-
Partner with hiring managers and the Workforce Planning team to define role requirements and refine selection criteria.
-
Share talent market insights (e.g., competitor hiring trends, salary benchmarks) to inform workforce planning strategies.
-
Collaborate with the Team Leader: Onboarding to ensure a smooth handover post-offer acceptance.
Requirements:
-
Education & Certification: CIPD Level 3 qualification or equivalent (e.g., HR apprenticeship, NVQ Level 3 in HR).
-
Experience: 3+ years in recruitment, including 2+ years in a supervisory role.
-
Technical Expertise: Proficiency in relevant systems and programmes.
-
Legal Knowledge: Working understanding of UK employment law and recruitment compliance.
-
Collaboration: Proven experience engaging with workforce planning or HR analytics teams to align recruitment with business strategy.
-
DE&I Focus: Experience designing inclusive hiring practices (e.g., blind CV screening, diverse interview panels).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.
Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.
Role Summary
As a Governance Officer, you will work closely with the Governance Lead to ensure strong governance practices across Roots Academy. Your role will focus on supporting governance frameworks, policies, and compliance measures to align with charity governance requirements and relevant regulations. You will also play a key role in embedding a culture of governance across the organisation.
Key tasks
Trustee Support
- Assist trustees with governance-related tasks and ensure they have access to relevant policies, guidelines, and resources.
- Direct trustees to appropriate regulatory frameworks, best practices, and governance training materials.
Governance & Compliance Support
- Support the onboarding process for new trustees, ensuring all necessary documentation is collected and securely stored.
- Assist in coordinating trustee meetings, including preparation of agendas, accurate minute-taking, and document distribution.
- Maintain key governance registers, such as the register of interests, policy register, and risk register, ensuring timely updates and compliance.
Policy & Risk Management
- Support the Governance Lead in developing and reviewing governance policies, including Conflict of Interest, Risk Management, and Whistleblowing Policies.
- Assist team leads in ensuring policies are implemented effectively and aligned with best practices.
- Help monitor compliance with Charity Commission regulations and the Fundraising Code of Conduct.
Embedding a Governance Culture
- Assist in raising awareness of governance principles across the organisation.
- Support the Governance Lead in organising training sessions or briefings on governance best practices.
- Help integrate governance principles into the organisation’s operations and decision-making processes.
What we’re looking for
▪ Interest or experience in charity governance, risk management, or compliance.
▪ Strong attention to detail and ability to maintain accurate records.
▪ Excellent organisation and communication skills.
▪ Ability to work independently while collaborating with different teams.
▪ Familiarity with Charity Commission Regulations and governance best practices (desirable but not essential).
What we have to offer
▪ Be part of a dedicated team of 90+ volunteers across the UK.
▪ Contribute to a growing organisation that educates and empowers the Muslim community.
▪ Access to in-house tarbiyah sessions to develop your deen.
▪ Receive continuous rewards for facilitating Islamic education through Roots Academy.
Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.
Role Overview
As the Specialist: Talent Communications, you will shape QuilomboUK’s narrative by designing and delivering impactful internal communications and HR marketing strategies. You’ll craft compelling messaging for talent initiatives (e.g., D&I, wellbeing, performance) and lead the creation of employee newsletters, alumni engagement, and employer branding campaigns. This role is ideal for a creative storyteller passionate about using communication as a tool for social justice and organisational change.
Key Responsibilities:
Internal Communication Strategy
- Develop and execute a comprehensive internal communication strategy that aligns with HR and business objectives, ensuring clarity, consistency, and cultural relevance.
- Partner with HR, leadership, and cross-functional teams to communicate talent priorities (e.g., DE&I goals, wellbeing programs, performance frameworks).
- Use data-driven insights to refine communication channels for maximum engagement in a remote environment.
Content Creation & Distribution
- Design and distribute monthly newsletters for professionals and alumni ambassadors, highlighting key updates, success stories, and social justice initiatives.
- Create visually engaging content (e.g., infographics, videos, podcasts) to promote talent programs, ensuring accessibility for diverse audiences.
- Maintain an editorial calendar to prioritise timely, mission-aligned messaging.
Talent Initiative Messaging
- Craft clear, inclusive messaging for HR campaigns (e.g., anti-racism training, mental health resources, recognition programs) to drive awareness and participation.
- Embed social justice principles into all communications, ensuring language reflects QuilomboUK’s values and amplifies marginalised voices.
- Develop toolkits for managers to cascade key messages effectively across teams.
HR Marketing & Employer Branding
- Collaborate with the Talent Acquisition team to design an HR marketing strategy that enhances QuilomboUK’s employer brand and attracts diverse talent.
- Produce content for careers pages, social media, and recruitment campaigns that highlight our culture, D&I commitments, and employee stories.
- Analyse retention and engagement metrics to refine messaging that supports talent retention.
D&I Integration
- Ensure all communications reflect QuilomboUK’s DE&I goals, using inclusive language and imagery.
- Partner with ERGs (Employee Resource Groups) to co-create content celebrating diverse identities and perspectives.
- Lead initiatives to educate employees on equity topics through targeted campaigns (e.g., cultural awareness months, disability inclusion).
Qualifications
- Experience: 3+ years in internal communications, HR marketing, or content creation, preferably in DE&I-focused or mission-driven organisations.
- Skills:
- Exceptional copywriting and storytelling abilities for diverse formats (newsletters, scripts, social media).
- Proficiency in design tools (e.g., Canva, Adobe Creative Suite) and communication platforms (e.g., Google Chat).
- Strong stakeholder management skills, with the ability to influence leaders and collaborate across teams.
- Knowledge:
- Understanding of DE&I communication best practices and trauma-informed messaging.
- Familiarity with employer branding strategies and talent lifecycle touchpoints.
- Alignment: Passionate about QuilomboUK’s mission and the role of communication in driving equity.
Personal Attributes
- A creative visionary who balances innovation with cultural sensitivity.
- Empathetic listener who translates complex ideas into relatable, actionable content.
- Detail-oriented organiser who thrives in a fast-paced, remote environment.
- Advocate for inclusive language and accessible communication design.
Why Join QuilomboUK?
- Impact: Shape narratives that advance social justice and employee belonging.
- Creativity: Experiment with multimedia storytelling in a values-driven environment.
- Culture: Join a collaborative team where authenticity and courage are celebrated.
- Flexibility: Remote work with autonomy and opportunities for growth.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Amplify voices. Ignite change. #CommunicateForJustice #PeopleFirst #InclusiveStorytelling
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. Join us to shape a culture where lifelong learning and inclusive leadership thrive.
Role Overview
As the L&D Manager, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.
Key ResponsibilitiesLeadership Development & Training
- Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
- Partner with senior leaders to identify skill gaps and align L&D strategies with organisational objectives.
- Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.
Instructional Design & Content Development
- Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
- Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
- Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.
AI-Enhanced Instructional Design
- Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
- Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.
Onboarding & Integration
- Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
- Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
- Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.
Training Evaluation & Continuous Improvement
- Measure training effectiveness using KPIs such as engagement rates, knowledge retention, and behavioural change.
- Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
- Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.
D&I Integration
- Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
- Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
- Advocate for accessible learning design, including accommodations for neurodiverse and disabled employees.
Qualifications
- Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
- Skills:
- Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms,.
- Strong facilitation and storytelling skills for remote and hybrid audiences.
- Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
- Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
- Knowledge:
- Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
- Familiarity with UK compliance standards related to workplace training.
- Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
- Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
- Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.
Personal Attributes
- A visionary thinker who balances creativity with analytical rigor.
- Collaborative bridge-builder who engages stakeholders at all levels.
- Adaptive and empathetic, with a knack for simplifying complex concepts.
- Committed to lifelong learning and amplifying underrepresented voices.
Why Join QuilomboUK?
- Purpose: Design programs that directly contribute to equitable workplaces and social justice.
- Innovation: Experiment with cutting-edge L&D tools and methodologies in a remote-first environment.
- Culture: Join a team that values curiosity, courage, and collective growth.
- Flexibility: Enjoy remote work autonomy with supportive collaboration.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Empower growth. Ignite change. #LearningForJustice #InclusiveLeadership #PeopleFirst
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Maker Mindz
Maker Mindz is a nonprofit organization. At our core, our mission is simple yet powerful: to ignite children's natural curiosity and foster a deeper understanding of the world around them. By building this foundation, we help cultivate a lifelong love for learning.
Challenges: 92% of boys and 97% of girls lose interest in STEM if not engaged by the 5th grade.
Only 33% of eight graders are interested in STEM majors.
Only 6% of high school seniors will get a bachelor's degree in a STEM field.
Our approach is centered on hands-on, interactive learning experiences. We design immersive environments and develop engaging educational materials that encourage exploration, experimentation, and critical thinking. We aim to empower children to ask questions, seek answers, and discover the joy of learning on their own terms. Through a combination of innovative learning kits, online & in-person workshops, we strive to create an environment where curiosity thrives, and a lifelong love for learning is born.
We believe in the power of the community to ignite change. As Seth Godin says, "A group needs only two things to be a tribe: a shared interest and a way to communicate."
We are building a tribe of passionate individuals who share one powerful mission—making STEM education accessible to all. Whether you're an educator, an engineer, a creator, a designer, a parent, a student, or simply someone who believes in the future of science, technology, engineering, and math, you belong here.
Let's communicate, collaborate, and create a brighter future through STEM!
Join our tribe today and make a lasting impact! ✨
Educational Content Creator
Volunteer Role Description (remote, unpaid)
About Us: We are a nonprofit STEM organization dedicated to making science, technology, engineering, and math engaging and accessible for K–12 students. Through innovative tools, workshops, and digital content, we inspire the next generation of curious thinkers and problem-solvers.
Role Overview: We’re looking for a creative and organized Educational Content Creator to design engaging self-paced online courses for students ranging from elementary to high school. Topics will include science, physics, math, coding, and more. These courses should include structured lesson plans, instructional videos (optional), interactive activities, and quizzes to reinforce learning.
Key Responsibilities:
- Design and develop self-paced STEM courses with clear learning objectives.
- Create lesson plans, activities, and formative/summative quizzes or assessments.
- Ensure content is age-appropriate, engaging, and aligned with educational standards.
- Collaborate with our team to identify relevant and trending topics.
- Incorporate real-world applications and hands-on learning wherever possible.
- Deliver content in Google Docs/Slides or other specified platforms.
Preferred Qualifications:
- Experience in curriculum development, instructional design, or teaching.
- Strong understanding of at least one core STEM subject (e.g., coding, physics, math).
- Ability to break down complex topics into engaging and accessible material.
- Familiarity with eLearning tools (e.g., Google Classroom, Moodle, Canvas, etc.) is a plus.
- Passion for hands-on, experiential learning and STEM education.
Weekly Time Commitment
2-3 hours per week
Duration of Volunteer Role (remote)
6+ months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trustee - Role Description
Duties of a Trustee are as follows:
- To ensure that Action for ME complies with its Memorandum and Articles of Association,charity law, company law and any other relevant legislation or regulations
- To ensure that Action for ME pursues its charitable objects as defined in its Memorandum of Association
- To ensure Action for ME applies its resources exclusively in pursuance of its objectives
- To contribute actively to the Board of Trustees role in establishing a clear and sharedvision for Action for ME, giving firm strategic direction, setting overall policy, defining goals, setting targets and evaluating performance against the agreed targets
- To act in the interests of Action for ME and for people with ME in general
- To safeguard the good name and values of Action for METo ensure the effective and efficient administration of Action for ME
- To ensure the financial stability of Action for ME
- To protect and manage the property of Action for ME and to ensure the proper investment of charity funds
- To appoint the Chief Executive and to monitor his or her performance and determine his or her remuneration.
- In addition to the above statutory duties of all Trustees, each Trustee should use any specific knowledge or experience they have to help the Board of Trustees reach sound decisions
- To represent Action for ME as appropriate.
Time Commitment:
The time commitment expected of a Trustee is approximately six days per annum, including an AGM, preparing for and attending Board meetings, and involvement in at least one of the sub-committees: Audit, Finance & Fundraising; Public Affairs & Communications; Research; Healthcare Services; or Remunerations & Nominations.
We hold an away day once every two years. Additional time may be required dependent on circumstances/needs. You will receive a full induction and support upon appointment.
We do ask that Trustees make a commitment to at least one, three-year term of office.
Trustee - Person Specification
All Trustees must demonstrate:
- A commitment to the organisation, its cause and demonstrate an understanding of MEand its impact
- A willingness to devote the necessary time and effort Strategic vision Good, independent judgment
- An ability to think creatively
- A willingness to speak their mind
- An understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship
- An ability to work effectively as a member of a team
- A willingness to participate in at least one sub-committee, as appropriate
- A commitment to working within Action for ME’s values and principles of working,including Nolan’s ‘Seven Principles of Public Life’:
a. Selflessness
b. Integrity
c. Objectivity
d. Accountability
e. Openness
f. Honesty
g. Leadership.
- Be willing to sign relevant statutory and other forms (eg for opening bank accounts).
Specific requirements:
While we are open to applications from people who meet the person specification, we regularly review the skills and backgrounds of our Board members and are specifically looking for people who bring:
- Scientific and/or research expertise
- Policy experience at local or national level
- Communications and/or marketing expertise.
How to Apply
If you are interested in becoming a Trustee, please submit:
- Your CV, including all employment/voluntary roles since you left full-time education ensuring any gaps or time out is accounted for and
- A completed ‘Equal opportunities monitoring and information form’ (provided separately)
- A covering letter outlining why you would like to become a Trustee and how you meet the person specification outlined above, including how you meet the specific requirements we are currently looking for.
Please also indicate any reasonable adjustments that you may require to enableus to provide a good recruitment process with you.
You will be informed of the outcome of your application and any potential interviewdates with the Chair, the Chief Executive and another Trustee. We will be invitingpeople for interviews as applications come in and will close recruitment when we fillthe current vacancies.
Equity of access
We strive to ensure equity which includes being as accessible as possible to attract Board members with a diverse range of experience and insight. If you don’t meet the person specification fully, please do consider contacting us for a discussion as youmay be our ideal candidate!
We will consider all requests for reasonable adjustments within the parameters ofensuring Trustees are able to enact their legal responsibilities and accountabilities.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Children With Voices
Children With Voices is a dynamic charity focused on empowering children and young people through creative projects, advocacy, and education. Our mission is to give young voices the platform they deserve, supporting them in building confidence and fostering positive change in their communities. As we continue to grow and expand our impact, we are looking for an experienced Senior Human Resources Manager to join us in a volunteer capacity to lead and shape our HR strategies.
Role Overview
We are seeking a proactive and experienced volunteer to take on the role of Senior Human Resources Manager. This is a remote, volunteer position with the option to attend our office, located in Hackney, London, for those who prefer occasional in-person meetings. In this role, you will be responsible for developing and overseeing the HR strategy, policies, and processes that support our staff and volunteers, ensuring that Children With Voices remains a supportive and inclusive workplace.
The ideal candidate will bring substantial HR experience, excellent leadership abilities, and a genuine passion for making a positive impact on the lives of children. You will work closely with the senior management team, providing strategic HR guidance and supporting the growth of the organisation.
Key Responsibilities
-
Strategic HR Leadership
-
Develop and implement HR strategies that align with Children With Voices’ mission and values.
-
Advise the CEO and senior management team on HR-related issues, ensuring the HR function supports the organisation’s objectives.
-
Cultivate a positive, inclusive, and supportive workplace culture in line with the organisation’s ethos.
-
-
Recruitment and Onboarding
-
Oversee and lead the recruitment process, ensuring the organisation attracts and retains talented individuals who are passionate about our cause.
-
Manage onboarding procedures for new staff and volunteers to ensure a smooth integration into the organisation.
-
-
Employee Relations and Compliance
-
Provide expert advice on employee relations matters, ensuring fairness and compliance with UK employment law.
-
Offer guidance on disciplinary and grievance procedures and ensure that these processes are conducted fairly and in accordance with best practice.
-
Develop, implement, and maintain HR policies and procedures to ensure consistency and fairness across the organisation.
-
-
Training and Development
-
Identify opportunities for training and development that will enhance the skills of both staff and volunteers.
-
Promote continuous professional development and support leadership initiatives.
-
Ensure that staff and volunteers have access to the necessary tools and resources to succeed in their roles.
-
-
Wellbeing and Staff Engagement
-
Lead initiatives to promote the wellbeing and mental health of all staff and volunteers.
-
Develop and implement staff engagement programmes to foster a motivated, satisfied, and high-performing workforce.
-
-
HR Operations and Administration
-
Oversee the day-to-day HR administration, including maintaining accurate records, supporting payroll processing (where relevant), and ensuring that employee benefits are effectively managed.
-
Develop HR reports and provide insights to support decision-making.
-
Ensure all HR activities are managed efficiently and with the highest level of confidentiality.
-
Key Requirements
-
Experience:
-
Proven experience in HR management, with a strong understanding of employment law and best practices.
-
Experience in managing employee relations, performance management, recruitment, and organisational development.
-
Experience working with senior teams to implement HR strategies.
-
-
Skills:
-
Strong leadership and communication skills, with the ability to work collaboratively and provide strategic guidance.
-
High organisational skills and the ability to manage multiple priorities in a remote working environment.
-
Sound knowledge of HR software and systems for managing HR functions.
-
Ability to work independently and remotely, with occasional in-person meetings as required.
-
-
Qualifications:
-
CIPD Level 7 or equivalent HR qualification is desirable, but not essential.
-
A commitment to continuous personal and professional development.
-
Why Volunteer With Us?
This is a rewarding opportunity to make a real difference to a charity that is transforming the lives of children and young people. As Head of HR, you will play a key role in shaping the organisation’s culture and helping us build a strong, sustainable team. We offer flexibility with remote working and provide the chance to engage in impactful work that aligns with your professional HR experience while contributing to a meaningful cause.
By volunteering with Children With Voices, you will gain valuable experience and have the opportunity to network with like-minded professionals while making a tangible difference.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
Young Carers’ Crew is a registered charity (number 1176778) and runs a group which meets to provide emotional and practical support to Young Carers through recreational activities. We give support to local children and young people, who perform a caring role supporting another member of their household.
Young Carers’ Crew is a small grassroots community group. We are hoping to bring in more people with diverse skills and experience to build sustainability.
We are looking for Volunteer Trustees with a range of skills, to help steer and direct the organisation.
The Board of Trustees takes on the ultimate legal and financial responsibility for all the activities of the organisation. They maintain an overview of policy and strategic direction rather than being involved in day-to-day operations. This position will not have any regular contact with the children or the volunteers running the Group activities.
Role Description
Volunteer Trustee for Young Carers’ Crew
Volunteering is an unpaid position. Appropriate out-of-pocket expenses will be re-imbursed.
Location: Most tasks will be home-based. Meetings will be held in and around Hitchin, Herts.
Hours: Up to 2.5 hours per month for Board meetings. Additional time for position is estimated to be 3 to 4 hours per month.
Reports to: Chair of Board of Trustees for Young Carers’ Crew
DBS (Disclosure and Barring Service) requirement: Appointment to these posts is subject to an up-to-date, satisfactory, enhanced DBS check with a check against the barred lists for children and adults.
Duties and Responsibilities
We are seeking to fill these specific positions which are currently available:
- HR lead
- Safeguarding lead
- Fundraising
- Website Development
It is anticipated that the successful applicants will help to define the details of the position.
For all positions the following will be expected:
- Attend Board meetings as arranged.
- Work as flexibly as may be required, also to carry out any other reasonable duties that may be required from time to time.
The broad role of the Board of Trustees is summarised below:
- Be committed to the vision, mission and values of the organisation.
- Provide strategic direction, including agreeing and monitoring strategic plans.
- Keep informed of the activities of the organisation and the wider issues that affect its work.
- Ensuring that the work of the organisation is monitored and evaluated.
- Maintain that the organisation complies with its governing documents, e.g. constitution.
- Ensure the organisation complies with current Safeguarding Guidelines and Core Standards set out in the Children Act 2004 and Working Together 2013
- Ensure the organisation operates within the law.
- Safeguard the organisation in making efficient use of resources, in particular that all monies are applied to its objectives, agreed plans and budgets.
- Mitigate and manage the risks to the organisation, volunteers and service users.
- To be accountable to membership, funders and other stakeholders.
Person Specification
Please note all items are essential:
- Ability to maintain absolute confidentiality.
- Excellent organisational and time management skills.
- Good IT skills including Microsoft Office.
- Ability to work effectively, both individually and as part of a team.
- Excellent attention to detail.
- Impartiality and fairness.
- Understanding of and commitment to the organisation’s mission & values.
- Ability to work in a way that promotes the safety and well-being of children and young people.
- Ability to work in a way that promotes equality of opportunity and respect for diversity.
- Commitment to continuing learning and training.
Experience
No experience is necessary for a general position on the Board of Trustees, just enthusiasm and a willingness to help the organisation grow and support the young carers.
For more specific positions; it would be highly desirable that you bring some experience in the charity sector, social care or in business development.
So, for example, we would welcome someone with experience of working in a safeguarding role with young people specifically or from an HR background or someone who can help us raise money for the charity. .
Selection Process
To ensure equal opportunities in recruitment, we request that all applicants complete the application form provided. A shortlist will be created and suitable applicants will be invited to interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.
Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available to run a shift on the following days/hours:
- Monday to Sunday, 5pm-7pm
- Thursday to Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
www.myblackdog.co
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you use your social media, marketing and communications experience to raise the profile of a small charity? Help us to increase our social media presence and engagement, generate greatr content and help promote existing activities.
Our charity delivers a range of awareness campaigns and support services to patients, relatives, partners and carers who have been affected by a poorly understood pain condition; Complex Regional Pain Syndrome (CRPS). We are looking for 2 experienced social media and communications volunteers who are able to develop posts and campaigns from design to inception, create fresh and engaging content, increase engagement and to increase awareness of the charity and of the condition we represent.
Even though we are a small organisation we have big ideas and would like to draw on your experience in the communications world to help the charity deliver engaging content and communications to help us spread our aims and message to all our audience.
What Will You Be Doing?
- Engagement: Help increase engagement, improve the number of followers/likes, create & execute a content calendar
- Content Creation: Produce fresh, branded and engaging content for our social media channels
- Graphics: Prepare graphics and text for sharing across channels
- Engage with our followers and encourage interaction
- Manage and maintain social media channels on a regular basis
- Support charity campaigns, marketing, events and fundraising activities by promoting them on our social media feeds
- Use your creative skills to support strategies to engage, grow, and widen our target audiences
- Develop publicity materials and communication techniques for social media to raise awareness of our chronic condition
You will be with a small team of volunteers who will provide an overview of our existing social media content, our brand and how we have approached our social media content to date.
Experience
We are looking for a volunteer who has experience in:
- Different types of marketing and communications media, including electronic and social media
- Writing and editing marketing content for social media platforms including Facebook, X, Pinterest, Instagram, TikTok, YouTube and LinkedIn (especially TikTok, Instagram Reels & posts and YouTube)
- Building strategies to increase social media following and /or build fundraising or awareness campaigns
- Developing a coherent brand voice for social media, from content creation to community interactions
- Using and setting up tools such as Buffer, Canva etc
- Creating and executing content calendars to help plan social media activity
Skills Required
- Excellent written communication skills
- Accuracy and attention to detail
- Creative writing and design abilities
- Good computer and digital skills
- Enthusiasm for communications and marketing and willingness to learn
- Ability to quickly understand the needs of our team / organisation / users
- Ability to transform small snippets of information into interesting and engaging stories suitable for X, Facebook, Instagram etc.
- Understands the resource constraints of a small charity and is able to work with these
- Open to feedback
- An interest in helping Burning Nights CRPS Support achieve its aims
- Good organisational skills
- Excellent interpersonal skills, and able to work as part of a team
What Difference You Will Make
You will join the charity during a critical and challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.
Benefits
You would be a part of our small, friendly and forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would have a key role in developing a socoal media strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.
You will further develop your communication skills, gain PR and marketing experience and develop your social media skills.
This is a remote volunteering role, volunteering from your own home.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Exciting Volunteering Opportunity: Join CGD Society as Secretary to the Board of Trustees
Are you passionate about governance and looking to make a meaningful impact? The CGD Society (CGDS) is seeking a dedicated individual to join the trustee board as Secretary of the Board. This position offers a unique chance to lead on governance initiatives while collaborating closely with a supportive team of Trustees and staff.
As Secretary, you’ll wear two important hats:
-
Company Secretary: Keeping our records in order, organising board meetings, and ensuring timely filings with regulatory bodies.
-
Governance Lead: Driving best practices, staying ahead of regulations, and working to strengthen our charity's governance framework.
You'll have strong support from our Chair, Treasurer, Executive Director, and the Governance & Finance Subcommittee.
We’re looking for someone who’s committed and wants to make a difference in supporting those affected by CGD, Chronic Granulomatous Disorder, a rare genetic disorder. With resources like our Governance Calendar and guidance from experienced colleagues, you’ll have everything you need to succeed.
To find out more please read the job specification.
Apply by submitting a covering letter and CV
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a small charity with a big heart and help shape our future.
Barefoot and Free is a grassroots UK-based charity funding respite breaks for families with neurodivergent children or children affected by trauma. We're growing from the ground up and we’re looking for passionate, creative Volunteer Fundraising Champions to grow with us.
This is more than a stepping stone role. It’s a real opportunity to be part of something long term that's meaningful, mission-driven, and deeply rewarding. You'll play a key role in shaping a small charity with huge potential and your efforts will directly impact the lives of families who truly need support.
Why Join Us?
Grassroots charity work is full of heart but it’s not without its challenges. We don’t have huge budgets, so we need fundraisers who can think outside the box, raise funds rather than spend funds and inspire others to get behind the cause.
But the rewards? They’re immense:
-
You’ll see the direct results of your work as we grow together.
-
You’ll gain invaluable experience for your CV and future roles in the third sector.
-
You’ll be part of a close-knit team where your ideas and efforts are truly valued and supported.
Your Role
As a Volunteer Fundraising Champion, you’ll help us raise the funds we need to provide life-changing breaks for families. You’ll be the creative spark and the friendly face behind fundraising efforts that make a real difference.
Key Responsibilities:
-
Plan, organise and deliver creative fundraising activities (raffles, online quizzes, challenge events, etc.)
-
Engage and support individual fundraisers (e.g. sponsored runners, event hosts)
-
Act as a key contact for fundraising volunteers providing encouragement, advice, and practical support
-
Develop and maintain a central fundraising tracker (Excel or similar)
-
Log all fundraising activity, targets, and deadlines
-
Collaborate with our social media volunteer to promote campaigns
-
Support recruitment and onboarding of new fundraising volunteers
What You’ll Bring
-
Clear, friendly written and verbal communication
-
Creativity and confidence in engaging with people online and offline
-
Strong organisation and time management skills
-
Self-motivation and the ability to work independently
-
A genuine passion for our mission and grassroots charity work
-
Experience in fundraising or event planning is helpful but not essential, heart and drive matter more
Time Commitment
-
Flexible and remote
-
Around 2 to 5 hours per week
-
We’ll work around your availability this role can fit around your life, studies, job, or family
What You’ll Gain
-
Hands-on experience in fundraising, event planning and project coordination
-
Something impressive and meaningful for your CV or portfolio
-
Real-world charity sector experience
-
Friendly support and mentoring from a passionate team
-
A strong sense of purpose, knowing your efforts directly support families in need
-
References available on request
How to Apply
Please send a recent CV along with a short note about yourself, including any relevant fundraising or event planning experience (formal or informal!).
We can’t wait to hear from you and hopefully welcome you to the Barefoot and Free family.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants & Bids Writing Volunteers Role Overview
The Africa Health Organisation (AHO) will be 25 years old on 14 August 2025. We seek Grants and Bids Writing Volunteers to join us celebrate our Silver Jubilee from across the world to help us apply for funding from major donors, development aid agencies and public sector tenders.
Duties and Responsibilities
Grant writing
- Developing and writing grant proposals to foundations and other grant-making organisations.
- Assembling and submitting grant requests, including letters, proposals, and budgets.
- Track and create a calendar of grant opportunities - including deadline dates, required materials,
- Researches and identifies potential sources of funders and corporate and governmental funding.
- Complete and submit grant applications to secure funding
Tender & Bid Writing
- Write and submit tenders to win contracts.
- Maintaining awareness of tenders, acquiring PQQ questionnaires and tender documentation.
- Responding to tender invitations from the UK and other governments, EU tenders, the public sector and local authorities from the UK in areas such as health and social care.
- Recruit partners for the EU grants & tenders and other tender projects.
- Collating the input of contributions to create a coherent and well-structured final tender and ensuring the timely submission of tenders and other proposals.
Funding and Finance
The role will involve seeking and securing funding and finance for the specific goals, objectives, targets, and outcomes. You will work with the AHO President, the Board and senior management to research and identify public, private, philanthropic, individual giving, and legacy funding and finance. Each volunteer will have the opportunity to choose their goal and set a fundraising target to achieve.
Qualifications, Experience and Skills Required
- Degree in any subject area that results in superb language writing skills, including grammar, clarity and style.
- Excellent writing, analytical, and research skills are essential. Candidates must be self-motivated, detail-oriented, and highly organised and have experience using online databases and other sources to locate biographical, financial, and philanthropic information.
- You MUST have at least 3 years of experience writing and delivering successful grants and tenders, especially for public health contracts such as health checks, smoking cessation, etc., from the UK government, NHS, DOHSC, Ministry of Justice, London authorities, and county councils.
- An understanding and passion for issues affecting Africa's political, social and economic development and health, social care, climate change and environmental development.
Languages requirements
The ability to speak one of Africa's widely spoken languages would be an added advantage e.g. Afrikaans, Amharic, Arabic, Bemba, Berber, Chewa, Chinese, Dinka, English, French, Fula, Fulani, German, Greek, Hausa, Hindi, Igbo, Italian, Japanese, Kinyarwanda, Kirundi, Kongo, Korean, Lingala, Malagasy, Mandinka, Nambia, Ndebele, Nyanja, Oromo, Portuguese, Russian, Sango, Sesotho, Shona, Somali, Spanish, Swahili, Swati, Thai, Tigrinya, Tsonga, Tswana, Venda, Vietnamese, Xhosa, Yoruba, Zulu, etc. You are still welcome to apply if you don't speak any of the above languages.
VOLUNTEERING IS NOT A PAID JOB.
ALL our Volunteer Opportunities are not paid or salaried. Do not apply if you want a paid job or plan to negotiate a pay deal with us. Volunteering allows people to give their time for free to society while gaining the experience they need when applying for future paid jobs.
Please apply through CharityJob in the first instance. Shortlisted candidates will be asked to complete our additional application form.
Interviews are to take place as and when an application is received.
References will be sought before interviews.
Please get in touch with us via CharityJob with any questions.
Interviews will be an informal Teams and WhatsApp chat with the President & CEO.
Please provide your CV and a cover letter detailing your interest in this role and relevant experience. We will not accept a CV without a cover letter.
To promote equity in health, to combat disease, and to improve the quality of, and lengthen, the lives of the people in Africa and the Diaspora.




Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.