Community volunteer volunteer roles in redhill, surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Joining this role means you'll be at the heart of providing essential support to families facing the unimaginable; caring for their child who's life will be short.
Many families in Wales are unfortunately facing this challenge alone, without support from others.
As a Practical Family Support Volunteer for Tŷ Hafan, you will assist families in need with various light tasks such as cleaning, tidying up and laundry.
Your contribution will go beyond housekeeping; it's about taking some of the pressure off and giving families the breathing space they need to spend more precious time together.
This role offers the satisfaction of knowing you are making a positive impact on families with a child with a life-shortening condition, by helping them create a tidy, clean and safe home environment that reduces their daily stress and worries.
Most importantly, you will be helping us to ensure that no family faces this challenge, alone.
Considerations:
Age requirement: 21+
Location: Across South & West Wales (in your local area)
Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.
Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.
Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.
Activities include:
Activities include helping families with light housekeeping tasks such as; cleaning, dusting, vacuuming and laundry, giving them the space they need to be there for their child who needs them.
We are looking for volunteers who:
•Can empathise with the families you are helping and show them kindness and respect;
•Are reliable and flexible and committed to volunteering on a longer term basis;
•Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager;
•Are respectful of the privacy, preferences and needs of the families you are supporting;
•Are polite and friendly;
•Can adapt to different situations and challenges;
•Enjoy making a difference in the lives of others
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role.
Training you will receive:
You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.
You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.
Other role and organisation specific training is available including both supplementary and mandatory training.
All volunteers must maintain their mandatory training to continue in their role.
The benefits of becoming a Practical Family Support Volunteer in Family Homes:
•Make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean spaces for them to enjoy;
•Attend Volunteer Celebration Events throughout the year;
•Meet new people and join a friendly community of volunteers, passionate about helping others;
•Expenses will be provided following discussion about the role.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
You will be asked to complete an application form and provide two references via our Volunteer Management System, BetterImpact
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RollaDome All Skate is seeking a dedicated and enthusiastic Campaigns Fundraising Officer (Volunteer) to join our team. In this role, you will contribute to the development and implementation of impactful fundraising strategies to support our roller sports programs and youth empowerment initiatives. This volunteer opportunity is ideal for individuals passionate about making a difference in the nonprofit sector and gaining hands-on fundraising experience.
Key Responsibilities
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Assist in developing and executing fundraising strategies aligned with RollaDome's mission.
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Research potential funding opportunities and support grant proposal preparation.
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Cultivate relationships with donors and sponsors through outreach and stewardship activities.
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Help plan and coordinate fundraising events, including logistics and promotion.
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Support online fundraising campaigns across digital and social media platforms.
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Maintain donor records and assist with data analysis to track fundraising performance.
Skills & Qualifications
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Strong interpersonal and communication skills.
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Excellent organizational and time-management abilities.
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Basic understanding of fundraising techniques and nonprofit operations.
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Proficiency in Microsoft Office (Word, Excel, PowerPoint).
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Ability to work independently and as part of a team.
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Enthusiasm for RollaDome’s mission and youth development.
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Experience with social media and digital fundraising platforms (desirable but not essential).
Commitment
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Minimum 15 hours per week, with flexible hours.
Benefits
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Professional Development: Gain practical experience in nonprofit fundraising and campaign management.
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Networking Opportunities: Connect with industry professionals and expand your network in the nonprofit sector.
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Mentorship: Receive guidance and support from experienced fundraising staff.
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Impact: Make a meaningful contribution to RollaDome’s programs, supporting youth and community development.
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Flexible Hours: Enjoy flexibility in your volunteering schedule with remote options available.
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Career Advancement: Build skills that enhance your CV and may lead to future opportunities within RollaDome or other organizations.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Wandworth Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are embarking on our first ever online shop and we are looking for a volunteer with some experience in this area and the area of website support to help share the workload of managing enquiries to the shop. They will also be required to update new items as they become available and allocate orders as they come in to the relevant supplier and deal with any enquiries or complaints. This is a role that will grow as the shop does and is a creative fun role as you join a warm and welcoming team. Although remote there will be the chance to meet other volunteers at fundraising events throughout the year.
We would like to know why you would like to volunteer with us.
We save dogs from the streets and death row and restore their health and dignity. We rehabilitate and rehome where possible respecting their sentience




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Calling all data-enthusiasts!!
She Loves Data U.K. & Ireland Chapters are growing — and we’re looking for passionate new team members to help us make 2025 our biggest year yet! ✨
GENERAL VOLUNTEER OPPORTUNITY
Chapters: U.K. & Ireland
Commitment: 4–6 hours/week
We’re on the lookout for amazing humans who want to:
Support our chapter events & global programmes
Help with day-to-day team activities
Be part of exciting initiatives and make an impact in the data community
If you're excited about empowering others through data, learning new skills, and being part of a fun, global network — we’d love to have you on board!
Check out the roles and responsibilities & sign up here: https://lnkd.in/g27iTbEz
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Befriender: Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham
Do you have experience with young children and have two hours to spare a week?
Are you a compassionate and reliable person who wants to make a real difference in the lives of families?
Home-Start WKCHF is looking for volunteers to support parents and children who are facing challenges such as isolation, mental health struggles, or financial difficulties.
About the Role
As a Home-Start volunteer, you will provide emotional and practical support to families with young children in their own homes. Your role may involve:
- Offering friendship, a listening ear and encouragement
- Helping parents build confidence in their parenting skills
- Providing practical support such as accompanying families to appointments, family hubs or groups
- Signposting to additional services and community resources
What We’re Looking For
- A friendly and non-judgmental attitude
- Experience parenting or caring for children
- Good listening and communication skills
- Commitment to volunteering for two hour per week for a minimum of six months
- Willingness to attend free preparation course and undergo a DBS / reference checks
What We Offer
- Free Volunteer Preparation Training Course
- Regular 1-to-1 supervision and ongoing support
- Additional training opportunities to enhance your skills and experience
- Reimbursement of travel and out-of-pocket expenses
- Volunteer Social Events
- A chance to develop new skills and meet like-minded people
- The opportunity to make a lasting impact on families’ lives
Join Us!


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a parent, grandparent or have experience of caring for children?
Do you have 2-3 hours per week to spare? Use your experience to support a family facing challenging times.
Our Home-Visiting Service supports families who are experiencing difficulties or suffering stress and who have at least one child under the age of five years.
Our aims are:
To increase the confidence and independence of the family by:
Offering support, friendship and practical assistance
Visiting families in their own homes and in their community, where the dignity and identity of each adult and child can be respected and protected
Reassuring parents that difficulties in bringing up children is not unusual and encouraging them to enjoy family life.
Developing a relationship with the family in which time can be shared and understanding can be developed. This approach is flexible to take account of different needs.
Encouraging parents’ strengths and emotional wellbeing – for the ultimate benefit of their children.
Encouraging families to widen their network of relationships, and to effectively use the support and services available within the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.
Our Wandsworth Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
The client requests no contact from agencies or media sales.
Role: Activities Volunteer
Commitment: Currently, sessions are run both during the week (mostly in the afternoon) and at weekends (usually on a Saturday). Activity volunteering is a flexible commitment, and you will be able to sign up for the session you like and when you have time. It really is up to you and your availability.
Location: Life Without Limits Centre - 10 Lower Thames Street, London, EC3R 6EN
Availability: RSBC Events · Events Calendar - https://lu.ma/rsbc
Age: 18+
Our Mission Statement:
RSBC believes that every blind young person should have the chance to live life without limits.
By giving young people the essential skills and confidence to take control of their life, they can unleash their true potential.
Our success depends on our values
Underpinning all RSBC’s work are values embedded in trust and excellence:
TRUST: Respect and accountability
ENERGY: Straight talking and constantly learning
AMBITION: Confronting reality and driving results
MOTIVATION: Vision impaired children and young people are our number one priority, and we look for solutions, not problems
What will I be doing?
Our amazing Activity Volunteers play a key role in supporting blind children and young people to take part in a variety of activities. These range from sports, creative (singing, performing, art), audiobook club and day trips. Our activities are designed for blind young people to meet new friends, gain confidence, learn new skills/sports, and become more independent. The skills you have developed in your career and personal life will be invaluable to our young people.
Key Tasks and Main Duties
Face-to-face activities
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1:1 sighted guiding from and to public transport locations
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practical support onsite
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supporting the sessions
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facilitate social interaction between the participants
Who are you?
We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow RSBC’s policies and can be an excellent ambassador for RSBC. We particularly welcome applications from people with lived experience of sight problems.
What’s in it for me?
RSBC offers the opportunity to gain insight and experience into helping others with sight issues. As part of your volunteering, you will have access to Sighted Guide training, a training session designed to help you understand the issues and complexities of sight problems and give you the ability to help others navigate the world.
RSBC also provides paid expenses for your volunteering experience, you can claim up to £10 per day.
RSBC can also provide references and impact reports from your volunteering if required.
You will be fully supported in your role by our team of expert and compassionate service delivery team.
Develop or utilise your skills – As a volunteer, you’ll be given plenty of opportunities to develop new skills or use those you already have, which can help to build your CV, boost your employability and give you a sense of satisfaction.
What's in it for the Community?
Make a difference to people’s lives
Help in your community
Help deliver creative services to help people with sighted issues feel included in the world around them.
Make a direct and tangible difference to the lives of blind and partially sighted children and young people.
Safeguarding:
Due to the nature of the role, before you can begin volunteering with RSBC there are some required safeguarding checks which will need to be completed.
All RSBC volunteers undergo an Enhanced DBS check (paid for by RSBC) and must provide two references.
All volunteers will also be booked onto safeguarding training.
RSBC risk assesses all its services and activities.
Next Steps:
If this sounds like you, please fill out an expression of interest, and one of our volunteer team members will get back to you!
To be there for blind children and their families with specialist support throughout their journey.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
borGO
borGO is a platform that promotes the authentic villages of Abruzzo through sustainable experiences, local culture, and community engagement.
borGO tackles the social and environmental problems facing small villages in Abruzzo, such as depopulation, loss of local culture, and lack of job opportunities. Many young people leave these areas, and traditional knowledge and ways of living risk disappearing. At the same time, mass tourism often damages the environment and doesn’t benefit local communities. borGO offers a different approach by promoting slow and sustainable tourism, supporting local businesses, and helping people discover the unique culture, nature, and stories of these villages.
borGO is a digital platform that connects travelers, volunteers, and locals to create authentic, sustainable experiences in the villages of Abruzzo. It offers curated activities—like local workshops, cultural events, and eco-tourism—that support small businesses, preserve traditions, and involve the community directly. By combining storytelling, design, and technology, borGO makes it easy to discover hidden places while generating real social and environmental impact for the people who live there.
By joining borGO as a volunteer, you’ll engage directly with one of the most pressing challenges facing small communities in Italy today: isolation, depopulation, and the loss of cultural identity.
Through your contribution, you’ll not only help us bring new life to these villages—you’ll also have the chance to develop your skills, apply your knowledge in a real-world setting, and be part of something meaningful.
borGO invites you to bring the world to places that have long been forgotten by it. Your ideas, creativity, and time can open doors, create connections, and make a real difference, just by choosing to volunteer with us.
Social Media & Communications Volunteer
Volunteer Role Description (remote, unpaid)
What You’ll Do
We’re looking for a creative and hands-on Social Media & Communications Volunteer to help us tell the story of borGO and connect with people who care about culture, sustainability, and slow travel. You’ll help manage and grow our presence on Instagram, Facebook, TikTok, and LinkedIn, creating engaging content, testing ideas, and building a community around the beauty of Italy’s hidden villages. You’ll also support our communication strategy—planning posts, writing short texts, and shaping the tone of our voice across platforms.
About borGO
borGO is a young social startup with a mission: to bring new life to the small villages of Abruzzo by connecting people, culture, and sustainable tourism. We want to shine a light on places that are often forgotten, and help communities thrive through meaningful experiences and storytelling. We’re just getting started, and you’ll be part of something that’s growing every day—with your ideas, energy, and creativity.
What We’re Looking For
- Experience using Instagram, Facebook, TikTok, and LinkedIn to create and share content
- Familiarity with tools like CapCut, Canva, or similar platforms for creating reels, videos, and visual posts
- Comfortable writing captions, planning content, and thinking creatively
- Able to communicate in English and possibly Italian (both are important for our audience)
- Independent, reliable, and enthusiastic about trying new things
Nice to Have
- Experience or passion for tourism, rural areas, or cultural projects
- A good sense of visual style or interest in learning more about branding
- Open to co-creating with a small, friendly team that values your voice
- A chance to leave your mark by shaping how the world sees borGO
Weekly Time Commitment
4-6 hours per week
Duration of Volunteer Role (remote)
3-5 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
Mast Cell Action is seeking a creative and detail-oriented Volunteer Graphics Support Coordinator to assist with designing engaging and visually compelling graphics for our social media platforms. This role plays a key part in helping us raise awareness about Mast Cell Activation Syndrome (MCAS) and fostering a sense of community.
Key Responsibilities
Design graphics for social media posts, stories, and campaigns in line with the Mast Cell Action branding guidelines.
Collaborate with the social media team to understand content needs and ensure timely delivery of assets.
Support the development of visuals for ongoing campaigns, such as "MCAS is..." and "Please Don't Test Me."
Create eye-catching visuals for announcements, events, and educational content.
Maintain and organise a library of graphics for easy future access and use.
Skills and Experience
Proficiency in graphic design tools (e.g., Canva, Adobe Creative Suite, or similar).
A keen eye for design, colour, and typography.
Ability to interpret and work within brand guidelines.
Ability to interpret briefs and translate them into creative designs.
Strong organisational and time management skills to meet deadlines.
Passion for raising awareness and supporting communities affected by health challenges (knowledge of MCAS is a plus but not required).
What We Offer
A chance to make a meaningful impact in a growing charity.
An opportunity to enhance your design portfolio.
Flexible volunteer hours that fit your schedule.
Support and guidance from a dedicated team passionate about our caus
The client requests no contact from agencies or media sales.
Are you passionate about helping your local community? Do you enjoy being part of a friendly, welcoming team? Join us as a Student Pantry Support Volunteer and make a meaningful impact while gaining valuable experience.
About the Role:
We’re looking for enthusiastic and reliable volunteers to support our pantry and community space on any of the following days:
Mondays & Saturdays:
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Receive stock.
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Stock counting and repackaging
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Organising food and storage areas
Sundays you can join one of the teams that are responsible for the following:
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Welcoming the students.
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Preparing and serving teas/coffees and light snacks.
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Setting up for the pantry by putting out shelves and produce.
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Packing away at the end of the day.
What You Will Gain:
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Be part of a supportive, friendly, and fun volunteer team.
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Bolster your cv with work experience.
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Invitations to volunteer socials.
We would love to hear from You If You Are:
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Friendly and welcoming
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Reliable and committed
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Happy to pitch in where needed
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Looking to make a positive impact
Ready to join us?
We welcome volunteers from all backgrounds and levels of experience. Just bring your enthusiasm—we'll provide all the support and training you need.
Become a Trustee at Sunrise Multicultural Project
Are you passionate about making a difference in your community?
We are looking for dedicated, enthusiastic individuals to join our Board of Trustees and help guide the future of Sunrise Multicultural Project.
As a trustee, you will play a vital role in shaping our strategy, ensuring we stay true to our mission, and supporting the development of initiatives that promote inclusivity and integration. We are seeking individuals with a range of skills, backgrounds, and experiences – whether in community work, finance, governance, fundraising, or marketing – who share our commitment to empowering minority groups and fostering a more connected, diverse community.
If you are eager to contribute your time, expertise, and passion, we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.
Our Little Venice Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

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