Community volunteer volunteer volunteer roles in Tadworth, surrey
Action for Refugees in Lewisham (AFRIL) is a dynamic local charity established in 2006. We support asylum seekers, refugees, and vulnerable migrants, to lift themselves out of poverty and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis.
We are a team of 15 majority part-time paid staff (9FTE) and over 100 volunteers. Our office is based in the Leemore Centre in central Lewisham. AFRIL works with residents in Lewisham, Greenwich, Southwark, Bexley and Bromley. In the last 12 months AFRIL has supported over 750 individuals.
AFRIL’s Casework and Advocacy Team provides complex casework and legal interventions in the areas of housing and homelessness, Asylum Support, Benefits, No Recourse to Public Funds and Community Care. AFRIL also offers community activities to the residents of a local Asylum Support Hotel. Activities are arranged in situ at the hotel, as well through trips and outings.
AFRIL’s ESOL support volunteers will work with AFRIL’s Community Activities Coordinator to provide friendly and professional ESOL and English Conversation activities to participants.
Your duties will include:
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Arrive promptly to support AFRIL staff to set up the ESOL / English Conversation activity.
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You will work with the Community Activities Coordinator to plan activities and sessions according to the appropriate level of the participants’ English.
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You will engage participants in the activities, supporting them to take part, improving their English and confidence.
Other duties also include:
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Undertake comprehensive training (including safeguarding training) to support you in carrying out your volunteer role.
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Uphold AFRIL’s values when working alongside staff, volunteers and clients, and follow AFRIL’s policies and procedures at all times.
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Be vigilant of any safeguarding concerns and report these swiftly to AFRIL staff.
Please complete the application form and submit alongside your CV. Please mention the position within the title of your email.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference?
At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.
By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing
- Undertaking shop related tasks agreed with the Manager, for example:
- Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions..
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need
- We ask that you are reliable and on time for your volunteering
- Full training and support is given for this role - no prior experience is required
- Happy to be part of a team and collaborate effectively with others
- Happy to speak with other people, and follow instructions to complete a task
What's in it for you
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
- Access to training and development
- Grow your confidence and meet new people
- Flexible volunteering schedules that fit your lifestyle
- Free confidential support by the Retail Trust
- Possible references for future employers
We are Oxfam Together we can create a more equal future, free from poverty.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing and Hounslow. We support clients with mental health with both clinical and non-clinical interventions. The volunteer will work with the Advocates, assisting the Inpatient Advocacy service, on the wards of The Limes and St Bernards Hospital. Our volunteer will the opportunity to support the Advocacy team with various tasks, including administration, (once trained), with the possibility of being trained as peer advocate.
Main Responsibilities
To work closely with the Advocacy team and Adult Services, Day Service Manager, attend ward rounds at The Limes and St Bernards Hospital and support the service in general. There will also be a further opportunity to train as a volunteer Peer Advocate in the future.
Tasks
All relevant training will be provided
· Attend Ward Rounds 3x per week with the Advocacy staff
· Support/work with the Advocacy staff on the Ward Round
· Provide information on the Advocacy Services
- Triage clients for the service through an onboarding process
· Register potential Clients, wanting to access Advocacy services
· Complete Advocacy Action Plans (training will be provided)
· Support with follow up surveys for those who have accessed the project and obtained their feedback to improve our services
· Support the Advocacy team to promote the service within the local community
· A willingness to undertake training courses
· Uphold HFEH Mind values and behaviours
General Responsibilities
All relevant training will be provided
• Undertake any other duties commensurate with the level of the role
• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination
• Share our commitment to safeguarding adults and children at risk of harm
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy
Type of person we are looking for:
We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.
However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.
We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.
Essential
- An interest in supporting those with mental health needs to access Advocacy services
- An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems
- Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner
- Excellent organisational skills, with the ability to follow administrative procedures
- A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment
- IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications
Desirable
- Advocacy experience, including with friends and family
- Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family)
- Previous involvement with local community groups / networks / feedback groups
- Awareness of the cultural barriers that may exist to seeking mental health support
Time commitment and expenses:
· 6 - 10 hours per week, 9am - 12pm
· 2 - 3 days per week: Tuesday & Thursday and/or Wednesday
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- Please indicate your preferred volunteering day(s)/time(s) on your application
· We request a minimum commitment of 3 months of volunteering after the completion of your induction
· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role
HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.
Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.
The type of support Perinatal Support Volunteers provide to parents may include:
- An empathetic and non-judgemental listening ear
- Support to prepare for parenthood
- Support to build confidence in parenting skills
- Support to develop a positive relationship with their infant
- Support to establish daily and weekly routines
- Support to take time for self-care
- Support to manage the things that are causing stress
- Support to access relevant services
- Support to access local green spaces
- Support to make connections with other parents
No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.
Home-Start Croydon is a voluntary organisation committed to helping local families through emotional & practical support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The “Friends of St Helena Hospice” is our well known Collection Pot scheme that runs across the local area. Yearly the donations from the pots bring in over £20,000 for the hospice, which helps local people facing incurable illness and bereavement. We are looking for Volunteer Pot Collectors in local communities to assist in the collection and distribution of St Helena collection pots to local businesses in and around their own local area.
Due to the nature of this role and the requirements to visit licenced premises, we cannot accept applications from anyone aged 18 and under.
Main duties of the role
• To issue and collect St Helena Collection pots to businesses in the local community in your specific dedicated area.
• Maintain own records relating to those pots and to be always aware which pots are being given out and which are due for collection.
• Build a relationship with businesses that host a pot and liaise with the community team to ensure supply of new pots.
• Look for new pot locations across the area you cover and liaise with the community team to let them know the new locations.
Training & supervision
Full training and support will be provided in addition to an induction and Health and Safety training. You will also have a line manager who you can report to when needed.
Experience and Qualifications Required
• Organised with a methodical approach
• Confident to approach new and existing businesses to establish a relationship
• Excellent communication skills
• Car driver and access to own vehicle (essential)
• Ability to work on own initiative and as part of a team
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A charity based in Croydon, Surrey, London, UK is looking for volunteer Charity Volunteer Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds.
Responsibilities:
- To assist in the delivery of events (ours and those we are invited to), projects and our yearly summer community event.
- To assist in the daily collection and drop off of Greggs after day produce to various soup kitchens
- To assist in promotion of organisations services. eg flyer distribution, school workshops, etc.
- To assist in the delivery of essential services
- To assist in our soup kitchen projects
Person Specification:
- Someone enthusiastic and passionate about charity work and committed to working towards the achievements of the charities objectives.
- Knowledege of Black and ethnic minority tradition/culture is preferable however not essential.
- Experience is desirable.
This is a non-paid one year temporary position however accommodation and maintenance will be provided.
All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.
Successful candidates will require a DBS/POLICE check and references prior to commencement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Receptionist Crawley, Haywards Heath, Horsham, Burgess Hill, East Grinstead, Shoreham
A bit about the role
Supporting the Advice Supervisor, giving a warm and friendly greet to visitors to our services, identify what help is needed, direct people to information and self-help resources, book appointments and take enquiries.
What happens at Citizens Advice West Sussex
Our ambition is to reduce health and social inequalities by empowering people through information, advice and advocacy. We help people with all sorts of problems, from employment rights to food vouchers.
We listen and take people through their options so they make informed choices and support them to get the help they need. We advocate for residents, giving them a voice to bring changes to policy, so no one has to face their problems alone.
What will I do
Welcome clients and other visitors to our services Identify what help is needed and if there are emergencies Directing leaflets, self- help materials and support clients to use our website pages Setting up new clients on our database and record client information, book client appointments Help the Supervisor with office tasks What skills do I need Be friendly and approachable Be open-minded and non-judgemental Be confident to work independently Have good IT skills ( Microsoft, database )
Where will I be
We have a number of vacancies on different days at our locations across Crawley, Haywards Heath, East Grinstead, Horsham, Shoreham and Worthing.
As well as at out growing community outreaches in each of those Districts and Boroughs.
If you are interested in this role, please apply and we can talk with you.
What Training will be given?
Full and ongoing training is provided by our Training team and first class training portals. We will work with you to identify what your needs are.
Training can include customer service skills and how to use our database.
Valuing Inclusion
We pride ourselves on having a diverse workforce with volunteers from a range of backgrounds and encourage. We welcome volunteers from all backgrounds, including Black Asian Minority Ethnic (BAME) volunteers, disabled volunteers, volunteers with physical and mental health conditions, Lesbian, Gay and Bisexual, Trans and Non-binary volunteers, to join our service.
Other Information
We need reception help across a number of our offices, we are also building our community volunteer led teams at locations such as Libraries and Community Centres.
Reasonable travel expenses are paid.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers (21yrs+) to befriend a child or young person in care or leaving care. To provide opportunities for them to develop a meaningful. long-term relationship.
W E A R E L O O K I N G F O R S O M E O N E W H O
Can establish a positive, stable and long-term relationship with a young person.
Is reliable, non-judgemental, a good listener and able to engage with a child/young person.
Can promote the young persons developmental, social, emotional, cultural and religious needs.
Can value and respect the wishes and feelings of the child or young person and where necessary can advocate on their behalf.
Can adhere to policies and procedures at all times with emphasis on confidentiality, safeguarding, health & safety and relevant local authority procedures.
Is 21+ years old Has a full UK driving licence and access to a vehicle.
W H A T C A N I E X P E C T T O B E D O I N G ?
Meeting with the young person on a regular basis in the community for a couple of hours.
Engage with the young person in recreational/educational and fun activities.
Help them to explore new experiences to build their self-confidence and self-esteem.
Act as a positive role model for the young person.
W H A T A R E T H E B E N E F I T S
You will receive a thorough induction programme and training for the role.
You will receive quarterly supervisions and ongoing support from a member of the team.
You will make a real difference to a young persons life.
You will have opportunities to meet with other volunteers and young people.
Out of pocket expenses will be reimbursed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility,
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Volunteer positions currently available in Lambeth
Hospital Visitor Volunteer
Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate. The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.
As a hospital volunteer, you might:
- hold drop-in sessions
- attend events and ward meetings at local facilities
- share information
- assist people to request advocacy support by completing a form online or calling our contact centre
All volunteering will take place Monday to Friday between 09:00 and 17:00. You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.
If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Closing date for these opportunities is: 18/01/2026
To apply for this opportunity, please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
INDEPENDENT READING GROUP VOLUNTEER (FACE-TO-FACE)
CARAS Youth ESOL Programme – Monday, Wednesday mornings
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About Youth ESOL:
Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.
About the Role:
CARAS is looking for Reading Group Volunteer to support our face-to-face study programme for young people.
The reading group is in Streatham and is an important element of a study programme for young people aged 14 to 18 who are out of formal education. The timings of the reading group sessions are as follows:
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Monday afternoons 2pm to 3pm
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Wednesday mornings 11am to 1pm.
Volunteers are required to attend either one of both sessions. Volunteers are also welcome to stay and support the more traditional English language classes either before the reading session on Mondays or after the reading session on Wednesdays.
Students will be supported to read at length and complete challenges that are adapted to their ability level.
The reading group aims to foster independence and a joy of reading among the young people and requires volunteers to learn about the young peoples' interests in order to help them select an appropriate text.
The ESOL teacher will provide volunteers with tips to support reading and understanding for emerging learners of English, such as phonics and elicitation strategies.
Volunteers will work with 1-5 students, mostly reading out loud with them or helping them to decode unfamiliar language.
Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
Volunteer tasks and responsibilities:
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Providing learners with one-to-one or small group support within the Reading Group sessions;
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Helping to set up the classroom and provide learners with classroom resources;
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Contributing to debriefs to inform the ESOL teacher how each student found the lesson/task and the students’ areas of greatest challenge and success;
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Attending and contributing to volunteer debriefs after each session;
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Making use of any community languages you may know to help students during the class;
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Working collaboratively as a team and helping to shape the project;
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Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;
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Assisting participants to recognise and celebrate their achievements;
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Listening and supporting students to select, read and understand a text; Showing flexibility to the wide range of ability levels in the classroom;
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Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.
Requirements:
Essential
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To be 18 years or older;
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An interest in education and English language teaching;
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Currently resident in the UK; has asylum-seeker or refugee status
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* Able to provide five years’ worth of addresses, and willing to undergo a DBS check; *DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK.
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Able to attend volunteer induction training (online) prior to start of role
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Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed);
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To be non-judgemental and able to engage with young people from diverse backgrounds;
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To be reliable and punctual;
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Good communication skills, especially with people who are new to English;
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An interest in books and stories, writing and poetry
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The ability to volunteer on Wednesday during Wandsworth term time for a minimum of four months;
Desirable:
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Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish;
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Experience of reading with young people or learners of English, or teaching ESOL or phonics.
Through volunteering with us you will:
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Gain experience of English language teaching;
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Meet new members of your local community;
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Learn about different cultures;
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Learn about issues relating to refugees and people seeking asylum;
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Work as part of a friendly, welcoming team;
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Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English;
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Be able to access relevant training, including safeguarding training.
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Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To help share moral story videos, which are currently on youtube and resources with parents, teachers, schools, Sunday schools, and children’s groups — so more children can access messages of kindness, confidence, and emotional understanding.
What You’ll Do:
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Share stories in parent/teacher WhatsApp groups (only where appropriate)
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Send links to teachers, Sunday school leaders, and youth group organizers
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Suggest stories for school assemblies or “circle time” discussion
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Help identify new communities who may benefit from the stories
Perfect For:
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Parents
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Teachers
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Teaching Assistants
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Church/Sunday school helpers
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Caring adults who want to support children emotionally
No experience required — just a kind heart.
Time Commitment: 1–2 hours per week (flexible, self-paced)
Location: Online / Remote
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ScotsCare's reception is run by a team of friendly volunteers who each cover one shift per week.
We are looking for a volunteer who is free to commit to this role for at least 6 months, longer if possible. The shift is weekly on Friday mornings from 9 am to 12:30 pm.
As our receptionist you will:
- Use Outlook to check staff availability and wherabouts
- Screen and transfer phone calls to staff or pass messages on by email
- Provide a warm welcome to visitors and ensure they sign in and out
- Deal with requests to send information out, mainly application packs andletters
- Assist with outgoing mail, franking, posting and ocasionally going to the post office
- Assist with other admin tasks as they arise - skills and interests dependent.
You will need to be confident answering the phone, clearly spoken in English and a good listener. Ideally, you will be experienced in using Outlook and Excel for basic tasks although we can provide training if necessary. Most importantly, you will need to be reliable,good with timekeeping, non-judgemental and committed to helping Scots living in London who are struggling with life.
If you have the time to spare, can commit to volunteering with us on a regular basis for at least six months, preferably longer, want to meet new people or gain experience of working in an office /charity environment, please get in touch.
Applications are welcome from adults aged 18 and over. Our office has no step free access.
In return, we can offer:
- Travel expenses with proof of purchase
- Training and induction to help you feel confident in your role
- A 4-weeks trial period
- Regular newsletters and annual volunteer social events
- An opportunity to work within a small friendly team (23 staff working from home , office and in the community)
- Opportunities to help in other areas of our work if interested in doing more
- A very warm welcome, plus an endless supply of tea, coffee, fresh fruit and biscuits!
To improve the lives of Scots and the children of Scots in London
The client requests no contact from agencies or media sales.
The Diana Award are thrilled to invite you to volunteer for our Mentoring Programme in Spring 2026, which operates across London.
We collaborate with volunteer mentors to support young people aged 14-18 who are at risk of becoming NEET (Not in Education, Employment or Training) through mentoring interventions, career skills development programmes, and support with their youth-led social action projects.
WHO CAN VOLUNTEER AS A MENTOR?
We welcome applicants of all industries and levels of experience. Through mentoring you will gain skills in communication and leadership, building empathy and understanding of issues and barriers facing young people in their communities.
OUR MENTORING PROGRAMMES
We will be running our exciting Twelve-week Mentoring Programme from March - July 2026, across London, in the boroughs of Enfield, Hounslow, Southwark, Redbridge, and Sutton.
The programme will involve:
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Twelve weeks of in-person weekly mentoring sessions that last one hour (excluding travel) and are delivered on the same day and time each week.
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Group mentoring, where a group of volunteer mentors work together to support a group of mentees, with the help of a Diana Award Facilitator.
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Volunteer mentors will share advice and guidance with young people who are at risk of becoming NEET.
We will train you to mentor and provide ongoing support for the duration of your programme.
The Diana Award can provide you with a professional reference, paid for DBS check, and refund your travel expenses in exchange for your voluntary work.
PERSON SPECIFICATION
Requirements
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A minimum of 18-years-old.
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Willing to complete a DBS Check (paid for by The Diana Award).
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Willing to provide contact details for two referees.
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Has the right to work and volunteer in the UK.
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Able to attend a three-hour in-person mentor training session.
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Able to commit to weekly face-to-face sessions.
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Lives or works in London.
Skills
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Passion for working with young people.
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Has developed or willing to develop active listening skills.
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Ability to see solutions and opportunities when working with people or in a group setting.
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Ability to show resilience when faced with challenging situations or behaviours.
Experience / Knowledge
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Has work experience, this can be professional, from previous volunteering, or social action initiatives.
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Has developed or willing to develop experience of picking, planning, and delivering a social action campaign.
Optional Experience / Knowledge
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Has prior experience working with young people.
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Has experience in organising grassroots activism.
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Has experience or knowledge in Corporate Social Responsibility (CSR).
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Has experience or knowledge in Widening Participation.
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Has experience in project management.
Responsibilities
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Commit to weekly sessions for twelve weeks, demonstrating consistency and punctuality. Mentoring Programme sessions last 60 to 90 minutes (excluding travel time). Follow through is key when working with young people at risk of becoming NEET.
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Collaborate with a Diana Award Facilitator and other volunteer mentors to deliver and support group mentoring sessions within a school setting.
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Review session plans and prepare for weekly sessions. Communicate weekly and in a timely manner with other volunteer mentors and a Diana Award Facilitator.
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Create a safe and positive learning environment and provide young people with encouragement, guidance, and constructive feedback.
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Nurture positive relationships with young people. Listen, understand, and acknowledge their feelings and experiences.
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Support young people to plan a social action project.
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Foster a growth mindset and encourage young people to challenge themselves to work towards their goals.
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Support young people’s professional development by connecting them with further opportunities. For example, workplace visits, work experience, resources, relevant networks etc.
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Identify and report any safeguarding and child protection concerns or disclosures to the Designated Safeguarding Lead, as per The Diana Award Safeguarding Policy.
OUR CHARITY
The Diana Award is the charity legacy to Diana, Princess of Wales’ belief that young people have the power to change the world. We seek to empower young people, delivering bespoke youth programmes for children and young people aged 9 – 25. We work with young people to unlock their potential, create opportunities for their growth, and inspire action from them to lead the change they want to see.
HOW CAN I APPLY?
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Read the Mentor Application Pack attached, so you have all the necessary information before applying.
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Apply now using the Online Application Form. The deadline to apply is 7th January 2026 you will hear back about your application in mid-January 2026.
If your application is successful, volunteer mentoring will begin in March 2026, following identity checks and training.
We can’t wait to receive your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shape the Heart of MINDSET Charity – Build a Community of Purpose
Who We Are
MINDSET Charity is a new, volunteer-run organisation dedicated to transforming men’s lives across England. We support men on their journeys of mental wellbeing and self-improvement through workshops, creative programmes, and community-building activities.
We are building a movement of resilience, dignity, and brotherhood. To make this possible, we need a dedicated HR & Volunteering Manager to create and nurture our volunteer community.
The Role of HR & Volunteering Manager
As our Volunteer HR & Volunteering Manager, you will:
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Design and launch our volunteering programme, ensuring clarity, inclusivity, and impact.
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Recruit, onboard, and retain volunteers, building a team of talented, skilled, and positive individuals.
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Foster a brilliant team-spirited culture, where volunteers feel valued, supported, and inspired.
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Develop policies and processes that safeguard wellbeing and sustain long-term engagement.
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Champion our values of brotherhood, empowerment, integrity, and growth in every aspect of volunteer management.
This is a volunteer role, but your leadership will be the heartbeat of MINDSET Charity — creating a community that makes a real difference in men’s lives.
Who We’re Looking For
We welcome applications from people of all backgrounds who share our passion for men’s mental wellbeing. Experience in HR, volunteer management, or team leadership is highly valuable, but what matters most is your commitment to building a culture of positivity, dignity, and purpose.
Why Join Us
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Be part of a pioneering charity at its foundation stage.
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Shape the volunteer culture of a national movement.
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See your work directly empower men and communities.
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Collaborate with passionate volunteers united by vision and brotherhood.
How to Apply
If you’re ready to build a community of purpose and help shape MINDSET Charity’s future, we’d love to hear from you.
This is more than HR. It’s about creating a family of volunteers who stand together, uplift one another, and change lives. Join us, and let’s build MINDSET together.
The client requests no contact from agencies or media sales.



