Community worker jobs
We’re recruiting a forward thinking, strategic and compassionate Head of Family Services to lead the development of our support services delivered by our team of Family Support Workers to families of children and young people with cancer in the East Midlands. This is a newly created role and a key position in our small, impactful charity.
We’re looking for someone with a strong background in family support, health or social care, excellent people and communication skills, and a genuine commitment to improving the lives of families facing childhood cancer.
The post holder will have direct line management responsibility for our team of Family Support Workers and Family Services Co-ordinator, providing leadership across service development, staff wellbeing, safeguarding, partnership engagement, and impact reporting. They will be responsible for ensuring that the team is supported through adequate training and supervision.
Partnership building with organisations and professionals will also form a part of this role and the post holder will build strong relationships with stakeholders across the health, social care and voluntary sectors.
Home based. Regular Teams and face-to-face meetings with travel to Leicester, Nottingham, and locations across the East Midlands required.
Making sure no family in the East Midlands faces childhood cancer alone.
The client requests no contact from agencies or media sales.
Birmingham and Solihull Women’s aid have for over 40 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have colleagues offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
This role will assist the refuge manager in the day-to-day running of the refuge, developing and delivering a front line service offering support, advice and guidance to women and their children living in the refuge
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at 12 noon on Monday 8th September. Interviews will take place in the weeks commencing 22nd and 29th September.
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37.5 hours per week / £27,770 per annum, pro rata / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
provides 24 hour supported accommodation housing up to 34 young people aged 16-25 who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated in the centre of Guildford, the service has strong links with and contributes to the local community.
Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.
We are looking for a Supported Housing Support Worker to join our Guildford Foyer team. Main areas of responsibilities are:
Housing:
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team
Coaching and Engagement:
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)
General:
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge:
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists
Skills and Abilities:
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
- Ability to work autonomously, and use own initiative, as well as being part of a team
- Clear verbal and written communication skills, good IT, and keyboard skills
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately
If you would like any further information or an informal discussion about this post, please contact
Should you require any assistance with our application process, please email us at
CLOSING DATE: Sunday 31 August 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
We believe every young person has the right to discover their potential.


Are you looking for a fulfilling & rewarding career?
Vibrance has exciting opportunities for Minibus Driver to join our Blue Skies team in Tower Hamlets.
Candidates applying must have a D1 Minibus licence.
You will join us on a full-time, permanent basis Monday to Friday, working 40 hours per week, 8:00am- 5:00pm Monday to Friday (Part-Time, Relief hours are also available). In return, as our Driver you will receive a competitive salary of £25,000 per annum.
Vibrance is a registered charity supporting adults with additional needs in London and Essex.
We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.
About our Driver role:
As a Driver, you'll be driving adults with special needs to and from our day service and local activities. Creating a warm and welcoming journey for passengers and building professional relationships and trust with parents/carers. You will also be responsible for keeping vehicles clean, roadworthy, and ready for each trip.
The service will cover daytimes and will include leisure activities i.e. swimming, community visits, bowling, museums, local parks/farm trips, in house activities including drama and virtual sessions.
Applicants need to demonstrate a good understanding of the importance of empowerment and choice to individuals and their independence.
You will have excellent communication skills and be able to work alongside a passenger assistant member.
You will have a caring and calming nature.
Be willing to have an enhanced DBS and medical check completed.
Skills and experience of our ideal Driver Community Access Worker:
- A caring, patient nature
- D1 licence licence with no more than 6 points.
- The ability to follow instruction
- Adopt a flexible approach to their work
- A willingness and desire to develop
- Be a Team Player
- Effective communication skills in written and spoken English
- Desire to want to make a difference
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme covering core skills
- Generous holiday entitlement
- Pension scheme
- Rewards and recognition for your service
- AIG Lifeworks Work-life Assistance (24 hours)
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
- Refer a Friend scheme
To join us as our Minibus Driver, please click apply below – we’d love to hear from you!
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities
We're looking for 2 kind, compassionate and resilient Support Workers to join our Mental Health service in Lambeth.
£27,352.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by Management staff
- Meet customers regularly for support sessions, providing emotional and practical support
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
- Support customers to take care of their living environment, providing emotional and practical support to ensure customers enjoy a high quality accommodation
About you:
- Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
- Approachable and open to others
- Enjoy working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
- Good standard of English and Maths
- Good standard of IT skills
Desirable:
- Experience working in mental health customer group
- Experience of working within supported housing environment
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for Job description
Job reference: FSWBH20/Aug25
Location: Brighton & Hove
Hours: 20 hours per week, across a rolling 7-day rota (includes sleep-in shifts)
Contract: Permanent
Salary: £26,994 FTE, pro rata (£14,446 actual)
Additional pay: £30.00 per sleep-in shift
Annual Leave: 27 days pro rata, plus statutory holidays and 3 additional days at Christmas
Are you looking for a new challenge and a genuinely rewarding role?
We are seeking two dedicated and empathetic Support Workers to join our Stopover Supported Housing team in Brighton & Hove.
Stopover provides the only female-specific supported housing for young women in Brighton & Hove and West Sussex. The service offers a pathway from high to low levels of support, giving young women aged 16–25 a safe and stable environment in which to rebuild their lives and move toward independence.
You will work primarily within our low to medium-level support projects, supporting young women who have often experienced trauma, abuse, mental health challenges, and housing instability. Your role will be to build consistent, trusting professional relationships and support residents in developing confidence, life skills and resilience.
Why Join Impact Initiatives?
Support for You
We understand the emotional demands of this work, and we prioritise the wellbeing of our staff. All team members receive:
· Regular wellbeing and reflective pathway sessions with an external psychologist
· Supervision and restorative circles facilitated by external professionals
· A supportive, experienced team environment where your voice is heard
A Healthy Work-Life Balance
Our structured rota is designed to support wellbeing and predictability:
· Work 3 days on, get 1 day off
· Work 4 days on, get 2 days off
· Alternate weekends off guaranteed
· Paid sleep-in shifts included
Room to Grow
There are clear progression opportunities within the team. Many Support Workers go on to become Senior Support Workers and develop specialisms in housing, safeguarding, or youth leadership.
A Role with Real Impact
This is a varied and enriching position. No two days are the same, and the effect of your work is often visible in short timeframes. You’ll be part of a team that makes a tangible difference in the lives of young women, every single day.
We’re Looking for Someone Who Can:
- Build trauma-informed, empowering relationships with young women aged 16–25
- Support residents to access education, employment or training
- Assist with personal and emotional matters such as health, relationships, and wellbeing
- Co-facilitate life skills sessions and support group activities
- Work within safeguarding, risk management, and confidentiality frameworks
- Work flexible hours on a rota that includes evenings, weekends and sleep-ins
Who You Are:
- You have experience supporting young people or vulnerable individuals
- You understand trauma-informed care and are committed to inclusive, non-judgemental practice
- You’re emotionally resilient, calm under pressure, and a strong team player
- You’re confident using IT systems and can maintain accurate, professional case records
- You’re reliable, flexible, and passionate about improving young lives
To Apply:
Please visit our jobs page to apply please visist the Impact Initiatives website.
Additional Information:
- This post is exempt from the Rehabilitation of Offenders Act 1974 and subject to an Enhanced DBS check.
- This post is open to women only, in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010, due to the nature of the work delivering trauma-informed support to young women. We welcome applications from all women, including trans women.
- Impact Initiatives is committed to creating a diverse and inclusive workplace. We welcome applications from people of all backgrounds, including those from underrepresented groups such as people with disabilities, LGBTQ+ people, and people from Black and minoritised communities.
- We regret that we are unable to sponsor applicants who do not already have the right to work in the UK.
- All interviews will be held in person – we are unable to accommodate virtual interviews.
Closing date: Monday, 1st September 2025
Interview dates: Week commencing Monday, 8th September 2025
In addition to your CV, please provide a covering statement of interest. Think about how your experience, skills and abilities help you to meet each of the criteria specified in the person specification. Address each of the criteria in turn. It is important to provide evidence of what you say with examples. Specify your own experience and not the general work of your employer. As well as your previous work experience, please tell us about other relevant experience such as community, voluntary, leisure and other interests. Please include any other skills and abilities that could help you do the job. We place a great deal of emphasis on equal opportunity. It is therefore vital that you incorporate relevant equal opportunity issues in your ans
Are you looking for a role where you can support people on their journey to recovery in Bristol?
This role is offered as a 1 year fixed term contract or internal secondment.
St Mungo’s Assertive Contact and Engagement (ACE) Service and North Star project reflects the diversity of Bristol and reaches people and communities that may have had difficulty accessing services that fully meet their needs in the past.
The ACE team supports people with mental health needs who face barriers to accessing services, providing therapeutic groups, drop-ins, and outreach across Bristol. North Star offers dual diagnosis support for homelessness, substance misuse, and mental health challenges, with a focus on trauma-informed care, therapy, psychoeducation, and referrals for long-term support.
In the role of Engagement worker key responsibilities include:
- Deliver the service flexibly across sites, engaging clients in day centres, hostels, community centres, or their homes.
- Engage with clients in a person centred, recovery focused way in 1-1 and group settings to help clients achieve their goals and aspirations.
- Working with the team to provide high quality contact, engagement and support and assessment plans.
- Collaborate with internal and external partners through a multidisciplinary approach.
About you
We are looking for people with experience in outcome-focused services and a passion for helping vulnerable people transform their lives in. we encourage you to apply if you can demonstrate the below:
- Skilled in communication and supporting hard to reach and marginalised clients who have multiple needs.
- Understanding of trauma informed practices, able to apply these to support people in a person centered way.
- A sound understanding of the issues faced by people experiencing homelessness and an understanding of the difficulties they can face in accessing services that are fully responsive to their needs, this may be through personal lived experience.
- Good networking skills, able to work with a variety of different people to reach positive outcomes.
- Additionally, experience of cofacilitating groupwork would be beneficial.
The Engagement Worker roles follow office hours, Monday to Friday, 9am-5pm. The ACE team role is full-time (37.5 hours/week), while the North Star role can be part-time or full-time (30-37.5 hours/week).
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 20 August 2025
Interview and assessments on: 3-4 September 2025
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
This innovative and exciting safeguarding officer role will build on our current provision to collaborate on safeguarding across several church denominations to ensure a safe, relevant and caring Church safeguarding environment for all. You would be working for Churches Alive in Mann (CAiM) as part of their ecumenical partnership, providing safeguarding support and services for the four denominations who are the lead contributing partners in this initiative (Roman Catholic Church, Church of England, Methodist Church and the Living Hope Community Church).
The ideal candidate will have:
- A relevant professional qualification or the equivalent (for example, in social care or criminal justice), with current professional registration where applicable.
- The ability to transfer good safeguarding practice to a non-statutory organisation, working with colleagues from a non-safeguarding background and achieve good safeguarding outcomes in that context.
- Experience in developing effective new ways of working for an organisation.
- Experience in cases involving the protection and safeguarding of children and/or adults, with at least some of that experience gained in a statutory agency.
- Experience of working with victims, survivors and perpetrators of abuse.
- Experience of assessing risk.
- The ability to be self-reflective, welcoming feedback from others.
- A strong commitment to equality and diversity.
- A personal commitment to the values and beliefs of the Christian community
A full job description and application form can be received from: hr @sodorandman.im
In line with current safer recruitment practices CVs are not accepted and an application form must be competed.
Completed applications should be returned to: hr @sodorandman.im
The closing date for this vacancy is 5th September, 2025. Short listing is scheduled for w/c 8th September 2025 and short listed candidates will be invited for an introductory visit to the island on 30th September 2025, with interviews the following day, 1st October 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have the ambition to make a meaningful impact on the lives of autistic children and young people?
At St. John's, we've been making a positive difference in the lives of children and young people for nearly 140 years. We are now looking for an incredible Residential Support Worker to help us continue making that difference!
As a Residential Support Worker, you will work under the supervision and guidance of the Care Management Team, Senior Residential Support Workers, and Therapy Teams. You will support learners in all residential houses and the community, assisting with social and academic activities.
Our aim is to ensure all learners have equal opportunities to develop their independence and social skills, preparing them for adult life.
What will you be doing?
- Supporting learners with self-care and independence skills such as eating, drinking, washing, bathing, using the toilet, managing incontinence, dressing, mobility, and medication administration.
- Ensuring learners' care files are kept up to date and accurate.
- At the start of each shift, reviewing communication and log books, and liaising with staff at handover to ensure learners' needs are well documented and addressed.
- Establish supportive relationships with learners and encourage the development of stable relationships.
- Promote the emotional health and self-esteem of learners and support them through changes in their living situation and personal circumstances.
In return, we offer a fantastic working environment, generous holidays, career development opportunities, and more!
Please note that sponsorship for this role is not available at this time.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Documents
- Residential Support Worker - Day St J (002) - 2024.pdf (452.44 KB)
We stand with autistic children and young people, champion their rights and create opportunities.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting four part-time Regional Support Officers to work across Wales, providing direct support to eligible community groups and social enterprises through our membership services and programmes, and helping to nurture and connect the network of groups in each area.
We’re looking for enthusiastic and well-connected people who have direct experience of, and a passion for, the social and community business sector in Wales, and who have experience of running, developing and/or supporting community groups and enterprises. We need dynamic communicators, and people who can build relationships between groups and with key partners.
We want people with a variety of backgrounds and experiences who can contribute to a pan-Wales team of Support Officers, supporting community groups, social enterprises and development trusts who are driving the change their communities need for a brighter future.
- Job title: Regional Support Officer (x4) – North, Mid, South-West and South-East Wales
- Salary: £29,680 – £33,920 pa (FTE)
- Hours: 3 – 4 days per week (0.6 – 0.8 FTE), 21 – 28 hours per week
- Location: Remote, home-based
- Summary of Role: To support social enterprises and community groups through a range of direct interactions, resources, networking, and signposting, ensuring excellent member experience, retention and growth.
The client requests no contact from agencies or media sales.
Location: North Tyneside and Northumberland (Hybrid)
Reports to: Prevent & Cope Team Coordinator
Job Type: Part-Time – 18.5-20 hours per week
Salary: £23,690 - £25,235 per annum (pro-rata for part-time hours).
Are you passionate about supporting children and young people affected by domestic abuse? Do you want to make a real difference through therapeutic support in a trauma-informed, child-centred environment? Join Acorns as a Mental Health & Wellbeing Project Worker.
About the Role
We are seeking an experienced and empathetic Mental Health & Wellbeing Project Worker to contribute to the development and delivery of flexible support services which address the psychological and emotional needs of children, young people and families living with the effects of domestic abuse, in North Tyneside and Northumberland. You will help to develop, organise and facilitate key aspects of the service as requested by the Team Coordinator such one-to-one support interventions, group work, and youth participation opportunities in a variety of settings including in-house, schools and community venues.
Key Responsibilities
- Develop and deliver flexible one to one support sessions, using a range of interventions to assess and positively contribute to the individual wellbeing needs of children and young people impacted by domestic abuse.
- Support service users, particularly within the 11-16 age group to develop personal and life skills, promoting self-esteem and independence, and raising awareness of other support services and opportunities available to them and their families.
- Contribute to the planning and delivery of group work, activities and events, including the continued development of service user participation
- Work in partnership with statutory and voluntary agencies to ensure coordinated care and refer service users to additional sources of help and protection as needed.
- Adhere to safeguarding, confidentiality, and equal opportunities policies while maintaining accurate and confidential records, reporting appropriately, and complying with organisational guidelines.
- Participate in training, supervision, and team activities, contributing flexibly to service development and supporting broader organisational goals as required by management.
About You
- Holds qualifications and relevant experience in social care, childcare, youth work, or a therapeutic field
- Experience working directly with children and young people with an excellent understanding of common issues relating to child development, mental health and wellbeing
- Experienced in one-to-one casework, group facilitation, youth programmes, and multi-agency working, with a proven ability to assess needs and connect individuals to appropriate support services.
- Effective communicator with the ability to engage sensitively and non-judgementally with service users, demonstrating empathy, professionalism, and a commitment to empowering individuals.
- Skilled in managing workloads, maintaining accurate records, writing reports, and meeting deadlines under pressure, with strong time management and attention to detail.
- A motivated, flexible team player who values equality and diversity, and brings creativity and initiative to their practice.
- Driver (essential) with access to a reliable vehicle for work purposes. This role involves frequent travel to and from locations across North Tyneside and Northumberland to meet the varied needs of service users.
Why join us?
This is a fantastic opportunity to be part of a positive, compassionate and impact-driven team. You’ll enjoy flexible working arrangements and autonomy in your role, opportunities for professional development and training, a supportive environment, reflective supervision, and the chance to help shape our systems for the better.
We warmly welcome applications from all sections of the community and are committed to equal opportunities.
Please note that a DBS check will be necessary for this role
If you are committed to empowering children and young people and want to be part of a team making lasting change, we’d love to hear from you.
The client requests no contact from agencies or media sales.
You will also positively promote The Big Issue in your local area, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
Salary and Benefits offered:
- Salary of £28,122.24 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
Workplace details
The role is based at our offices in Cardiff but you will be supporting vendors throughout the region and therefore must be willing to travel throughout the region as required.
Closing date - 17th August 2025 (23:59pm). We may shortlist and interview before the closing date so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
For enquiries, please contact our recruitment team.
REF-223 200
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Hillingdon Cove Mental Health Crisis Alternative in Hillingdon.
Sounds great, what will I be doing?
As a Peer Support Worker, you will manage a caseload of clients requiring early intervention or preventative mental health support, delivering individual and group-based activities that promote recovery, wellbeing, and community engagement. You will clearly communicate the service's aims and pathways, enabling clients to co-produce their support plans and empowering them to engage with professionals across housing, health, employment, and social care. Working flexibly within a team, you will ensure service coverage, uphold safety and safeguarding procedures, and support the delivery of co-produced peer networks and community initiatives. You will also maintain accurate records, ensure timely referrals and assessments, and participate in supervision and development processes, all while contributing to a high-quality, person-centred service.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
A candidate will have lived experience of navigating mental health care pathways, such as emergency department visits, acute admissions, or engagement with community mental health services, and a strong understanding of the issues faced by individuals with a range of mental health conditions. They will demonstrate the ability to offer support with empathy, dignity, and respect, while rapidly building trust with service users, carers, professionals, and peer workers. Excellent verbal and listening skills are essential for engaging effectively during crises and in day-to-day interactions, both face-to-face and over the phone. The candidate will also have a good understanding of local mental health and wellbeing services, recovery tools, and safeguarding practices, with the ability to assess needs, risks, and aspirations and provide appropriate signposting. Strong prioritisation, time management, and the ability to work dynamically under pressure are key, alongside good literacy and numeracy skills, proficiency in IT including MS Word, Outlook, and internet use, and the ability to produce clear written correspondence. They must be able to work independently and collaboratively as part of a team, support the induction of new peer staff and volunteers, and demonstrate excellent communication and partnership-building skills to contribute positively to a person-centred, recovery-focused service.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




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elop is a London based thriving community-led LGBT+ mental health & wellbeing charity offering a range of support, advice, information, counselling, and group support services to lesbian, gay, bisexual and trans (LGBT+) communities.
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NB: Initially there will be some remote home-based working alongside office-based working whilst we relocate to new premises
Interviews will take place Thursday 4 September 2025 between 9.30am – 15.00 pm
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.



The client requests no contact from agencies or media sales.