35 Compliance manager volunteer volunteer roles in Edinburgh

About Lights Up

Lights Up was established shortly before the COVID-19 pandemic to support theatre and creative activity. The timing was challenging: theatres subsequently remained closed for a prolonged period and the environment in which the charity had been established changed considerably.

The existing trustees now believe that Lights Up's charitable structure and fundraising capability could be put to wider social use. In particular, we are exploring an evolution of the charity that would enable it to provide umbrella funding and support for organisations and initiatives tackling homelessness.

No change of objects has yet been made. As part of this process, and following discussions with the Charity Commission, we are recruiting a new Board of Trustees before the proposed changes are considered and progressed.

The opportunity

We are looking for new trustees to help oversee the next stage of Lights Up's development.

One of the founding trustees will remain with the charity in an operational role as Executive Founder, reporting to and accountable to the Board. The other founding trustee will retire from the Board.

The new trustees will therefore have a genuine governance role: overseeing the charity's strategy, finances, regulatory compliance and future direction, including consideration and implementation of any approved changes to its charitable objects.

If the proposed new model proceeds, the charity does not intend to make decisions about the distribution of homelessness funding based solely on its own expertise. Funding allocations will be informed by advice from an appropriate independent third-party expert with relevant sector knowledge.

Who are we looking for?

We would particularly welcome applications from people interested in becoming a trustee for the first time. Previous charity or trustee experience is not required.

We are looking for people with sound judgement, integrity and an interest in using their skills to support effective charitable governance.

Experience in finance, law, governance, grant-making, fundraising, homelessness, social impact or the voluntary sector would be useful, but is not essential.

We are also seeking a Chair of Trustees, for whom previous governance or relevant board-level experience is expected.

Commitment

The roles are voluntary and primarily governance-focused. We anticipate approximately four Board meetings each year, predominantly held remotely, together with occasional additional input when required.

Why join now?

This is an opportunity to join a small charity at an exciting point in its development.

Rather than recruiting trustees to oversee an established model, we are inviting new Board members to help scrutinise, shape and govern the charity's proposed next chapter.

We want to be transparent about where Lights Up has come from, why change is being considered, and the responsibility the new Board will have in determining how that change is taken forward.

How to apply

Please send us a short expression of interest outlining your background, what you could bring to the Board and why the role interests you.

Please indicate if you would also like to be considered for the role of Chair of Trustees.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

About now-u

now-u is a non-profit that aims to inform, inspire and empower people to help tackle pressing social and environmental issues, in partnership with charities.

People can often feel overwhelmed by large-scale problems and powerless to help, but all of us have the ability to contribute to meaningful change. This is where now-u comes in.

We connect people who are looking for ways to make a difference with impactful organisations and actions, enabling regular learning and action around key local and global issues. By bringing together the actions of individuals across the now-u community, we can help drive positive and lasting change.

About the role

We are looking for a motivated, talented and reliable generalist to join our small non-profit team in the voluntary role of Head of Operations.

You will join the leadership team of our remote charity start-up and work closely with the CEO to help stabilise the organisation’s operations and support its growth.

This is a broad and varied role, suited to someone who is comfortable working across different areas of the organisation, including campaigns, marketing, partnerships, fundraising and core operations.

We are looking for someone who can take a proactive approach, help build and lead small volunteer teams, support the delivery of effective strategies and contribute to high-impact charitable campaigns and future opportunities for now-u.

Strong communication, project management and people skills will be important in helping the organisation deliver its long-term strategy and continue developing sustainably.

Key responsibilities

• Oversee day-to-day operations and make adjustments where required.
• Review the effectiveness and efficiency of internal and external operational processes and identify opportunities for improvement.
• Assess team capacity and support the recruitment of new volunteers where needed.
• Support different teams with their day-to-day operations and provide strategic guidance.
• Develop and implement growth strategies in collaboration with the leadership and strategy teams.
• Support efforts to make now-u financially self-sufficient through fundraising and revenue generation.
• Lead core operational areas including financial management, HR and legal compliance.
• Manage, support and motivate volunteers.
• Work closely with the CEO and wider leadership team to support organisational priorities and long-term strategy.

About you

We are looking for someone who is proactive, organised and comfortable taking responsibility across a range of operational areas.

You should be confident working with different people and teams, able to manage competing priorities and comfortable solving problems as they arise.

You will also need to be motivated by now-u’s mission and committed to making a positive difference through social and environmental causes.

Essential skills

• Strong interpersonal skills.
• Good time-management and organisational skills.
• Strong problem-solving ability.
• Ability to communicate clearly and work collaboratively.
• Ability to manage competing priorities and work independently when required.
• Commitment to now-u’s mission and charitable causes.

Desirable experience

• Management experience.
• Strategic planning experience.
• Start-up experience.
• Operations experience.
• Experience managing or supporting volunteers.
• Experience working within a charity or non-profit environment.

Time commitment

8–10 hours per week

Length of commitment

This is a long-term voluntary role, with a minimum commitment of 6 months.

What you will gain

This role offers the opportunity to take on a senior operational position within a small and developing non-profit organisation.

You will have the chance to work closely with the CEO and leadership team, contribute to organisational strategy, support teams across different areas of the charity and play an important role in helping now-u grow and strengthen its operations.

It is a strong opportunity for someone who wants to develop further experience in operations, leadership, strategy and the charity sector while contributing to meaningful social and environmental causes.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You run Pinnacle's finance function day to day: accurate books, timely reporting, tight controls and no surprises. The CFO sets financial strategy; you own the numbers underneath it.

Key tasks

1.  Bookkeeping & transactions

○ Record income and expenditure accurately and promptly.

○ Reconcile bank accounts, card transactions and payment platforms.

○ Process supplier invoices and volunteer expense claims in line with policy.

2.  Reporting

○ Produce monthly management accounts with commentary, not just figures.

○ Report budget against actual by department and flag variances early.

○ Track restricted fund spend against funder conditions.

3.  Controls & compliance

○ Enforce authorisation limits, expenses policy and segregation of duties.

○ Prepare for year end and support Companies House filings and the CIC annual report.

○ Keep records in a state that would survive scrutiny.

4.  Budgeting support

○ Help each lead build a budget they can realistically hold.

○ Provide event and programme costings, including cost per participant.

○ Challenge spending that is unbudgeted or unjustified.

What we're looking for

● Qualified, part-qualified or experienced in bookkeeping and management accounts.

● Accurate and methodical — small errors bother you.

● Confident with accounting software such as Xero or QuickBooks.

● Familiar with restricted fund accounting in a charity or CIC context (desirable).

● Discreet and trustworthy with confidential information.

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

Purpose: To coordinate and deliver high-quality, person-centred clinical and care support for AuDHD UK beneficiaries, ensuring compliance with clinical guidelines, robust risk management, and effective navigation of care, funding, and safeguarding processes.

Location: Remote (UK-based preferred)

Reports to: Care Coordinator

Commitment: Flexible, part-time (details negotiable)

Role: Unpaid volunteer position

This role is subject to an Enhanced Adult DBS check - you must meet our eligibility requirements to be considered (must be a current UK resident and have been for the last 5 years). You must also have your own personal computer/laptop to work from.

Key Responsibilities

Clinical Guideline Compliance

• Support the Care Coordinator in implementing and maintaining up-to-date clinical guidelines, ensuring all activities align with best practice.

Beneficiary Safeguarding and Referral

• Conduct comprehensive risk assessments for beneficiaries, with particular focus on high-risk cases, and ensure all documentation is thorough.

• Risk assess and send initial referral for neurodiversity assessments

High-Risk Cases & Referrals

• Coordinate high-risk cases, working closely with the Care Coordinator to ensure robust safeguarding, timely referrals, and multi-agency collaboration.

Funding Eligibility

• Understand and advise on eligibility for funding and support, including eligibility and risk assessments, and accurate documentation for each applicant.

Care Complaints

• Manage and investigate care-related complaints, following formal procedures and ensuring detailed documentation.

Care Coordination

• Serve as a key point of contact for beneficiaries, families, and professionals, ensuring seamless communication and continuity of care.

• Develop and review personalised care and support plans, adapting to changing needs.

Essential Skills & Attributes

• Experience in safeguarding adults, care coordination, case management, or clinical support (NHS, social care, or charity sector preferred).

• Strong risk assessment, safeguarding, and documentation skills.

• Excellent communication, empathy, and interpersonal skills.

• Ability to manage sensitive situations and maintain confidentiality.

• Strong organisational skills and attention to detail.

• Commitment to AuDHD UK’s mission and values.

• Lived experience of AuDHD (desired).

Time Commitment Estimate

• Clinical Care Team Management and guideline compliance: 2-4 hrs/month (availability to join our Key Staff Meeting on Wednesdays at 12pm is desirable)

• Beneficiary risk assessments: 2-5 hrs/week at peak application times

• High-risk cases/referrals: 2–4 hrs/case

• Funding eligibility: approx. 1 hour per case ad hoc

• Care complaints: 2–4 hrs/case (plus 3–5 hrs/case for formal investigations)

The above times are estimates during peak application periods. General expectation approx. 3-5 hours a week

Mission Alignment Requirements

All applicants must demonstrate:

• Understanding of AuDHD UK’s core purpose.

• Commitment to volunteer-led service delivery.

• Adherence to safeguarding and ethical guidelines.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own campaigns end to end, and the audience thinking behind them. You take a target — attendance, sign-ups, donations — work out who we need to reach and how, brief the team, and deliver the number.

Key tasks

1.  Audience & planning

○ Define priority audiences and what genuinely motivates each of them to turn up.

○ Own the marketing calendar, mapped to the programme, event and fundraising calendars.

○ Set and publish targets: reach, sign-ups, attendance and return rate.

2.  Campaign execution

○ Build campaign plans with objective, audience, message, channels and timeline.

○ Write clear briefs for Creative, Video and Social, with realistic lead times.

○ Manage paid promotion within budget, and adjust mid-campaign on what the numbers say.

3.  Measurement

○ Track performance against target daily while a campaign is live.

○ Run post-campaign reviews with honest conclusions.

○ Own analytics, CRM data quality and GDPR compliance for marketing communications.

4.  Coordination

○ Coordinate with Fundraising on income campaigns and with Events on ticketing.

○ Support Partnerships with distribution through partner channels.

○ Report to the CMO against target.

What we're looking for

● Campaign management experience with outcomes you can quantify.

● Fluent in analytics and comfortable running paid social.

● A clear brief writer — precise about audience, message and what success looks like.

● Organised; much of this role is running other people's deadlines.

● Persuasive copywriting ability (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

Global Health Access Trust is looking for a Governance & Charity Administration Volunteer to help strengthen the records, policies and administrative foundations of an international charitable organisation working towards registration.

This opportunity would suit someone with governance, legal, charity administration or senior administrative experience who enjoys bringing order, accuracy and follow-through to important organisational work.

Global Health Access Trust (GHAT) develops, funds and coordinates defined projects that advance health, relieve illness and preserve life for the public benefit. Good governance, safeguarding, accountability and responsible stewardship sit at the centre of how that work is developed and delivered.

What you could contribute

• Help maintain governance policies, registers and organisational records
• Support preparation and organisation of governance documentation
• Help maintain accurate meeting records and action points
• Track agreed actions and follow-up
• Support orderly document management and version control
• Help ensure governance information is complete, current and easy to retrieve
• Work with the Trust team to strengthen practical administrative processes

Who this could suit

This opportunity may suit people with experience in governance, charity administration, legal administration, company secretarial work, compliance or senior administrative roles.

We particularly welcome methodical, discreet people who are comfortable handling confidential information, maintaining accurate records and working within agreed processes.

Strong written communication, attention to detail and dependable follow-through are important.

The opportunity can usually be undertaken remotely from any country and the commitment is ongoing and flexible.

The role is voluntary and unpaid. There is no salary, fee, employment benefit or entitlement to expenses.

How to apply

Applications are handled through the Global Health Access Trust website. When you click to apply, you will be taken to GHAT’s Governance, Safety & Assurance section. There you can review this opportunity in context, explore the other current opportunities within this area and select the opportunity that best matches your experience before submitting the GHAT application form.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own how money comes into Pinnacle. Grants, corporate sponsorship, community giving and donor relationships all sit with you, and your job is to make them add up to an income that is diversified enough to survive one of them failing — while laying the groundwork for the campaign that funds Vision 2030. Finance manages what we spend; you determine what there is to spend.

Key tasks

1.  Strategy & pipeline

○ Own the annual fundraising plan with clear targets by income stream, agreed with the CFO.

○ Maintain a live pipeline of funders, sponsors and donors with deadlines, values and likelihood.

○ Balance the portfolio so that no single funder or channel is a point of failure.

○ Sequence effort towards the Vision 2030 capital requirement rather than only this year's costs.

2.  Community & digital giving

○ Design and run giving campaigns, including seasonal appeals and sponsored challenges.

○ Own our giving platforms, donation pages and Gift Aid processing.

○ Build a regular giving programme and reduce lapse rates through timely, human communication.

○ Set the ask and the case; work with Marketing, who own the channels and audience.

3.  Donor care, compliance & reporting

○ Ensure every donation is acknowledged promptly and that donors hear what their money changed.

○ Maintain an accurate donor record with consent and preferences, compliant with GDPR.

○ Ensure all fundraising meets Fundraising Regulator standards.

○ Report income against target to the CFO monthly, with an honest read on the pipeline.

What we're looking for

● A track record of raising money —community fundraising or High net worth.

● Excellent written English; you can make a case that persuades a stranger to fund it.

● Comfortable with targets, pipelines and being measured against them.

● You understand the difference between an ask and a relationship, and know when each is appropriate.

● Organised enough to run several income streams without dropping the reporting on any of them.

● Experience of a capital appeal or major campaign (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

About The Role: Head of People (Volunteer)

Location: Remote

Commitment: Part-time (volunteer, unpaid role)

Contribution Requirements: Minimum 10-15 hours a week; minimum 3 months

Professional Volunteering

Professional volunteering is a skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

About Solution Community:

Solution Community is an international non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person has the opportunity to thrive - a world united by collaboration, compassion, and action. At Solution Community, we are bringing that vision to life, driving transformative change that reshapes the future.

Position Overview

The Head of People will be a key member of the leadership team, reporting directly to the CEO. This volunteer, unpaid role leads the People team (including HR Business Partners and Recruiting) and oversees People Operations, talent acquisition, and culture-building initiatives to ensure an inclusive, engaging, and high-performing environment. This role is fully remote.

Key Responsibilities

• People Operations & HR Strategy

  • Develop and implement HR policies, processes, and best practices that support the organization’s growth.

  • Oversee all aspects of people operations, including onboarding, performance management, compliance, and employee relations.

  • Ensure legal and ethical HR practices, even within a volunteer-driven environment.

  • Leverage HR technology and tools to streamline people operations.

• Talent Management

  • Develop and implement best-in-class volunteer and employee onboarding programs.

  • Create career development opportunities to enhance engagement and retention.

• Culture & Employee Experience

  • Champion a strong, mission-driven culture aligned with the organization’s values.

  • Develop employer branding and internal communications programs.

  • Drive initiatives to foster employee engagement, well-being, and a sense of belonging.

  • Lead DEI efforts across the organization.

  • Support leadership in resolving conflicts and improving team dynamics.

Required Qualifications & Experience

• Minimum of 10 years of experience in human resources in a leadership role.

• Experience leading an HR team, preferably in a nonprofit or volunteer-based organization.

• Strong knowledge of HR best practices, including talent acquisition, employee relations, and organizational culture.

• Proven ability to build and implement HR policies and programs from the ground up.

• Exceptional communication and interpersonal skills, with the ability to engage and influence at all levels.

• Experience working in a remote and distributed team environment.

• Demonstrated passion for Solution Community’s mission and commitment to fostering a positive workplace culture.

Preferred Qualifications

• HR certification (e.g., SHRM-CP, PHR, or equivalent) is a plus.

• Experience managing volunteers and remote teams.

• Background in DEI initiatives and culture transformation.

What We Offer

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 70+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work-life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.

About the Role Within Our Culture

At Solution Community, we value fostering a positive workplace where every member can contribute meaningfully. This is a volunteer, unpaid position designed for someone who is deeply committed to our mission and eager to help scale a values-driven organization. You’ll have the opportunity to shape a global people function, influence organizational culture, and leave a lasting impact on countless lives around the world.

What will you be doing?

As part of the Management team you will be responsible for ensuring that the group is acting in a way that recognises its safeguarding responsibilities in all its activities.

This will include carrying out Enhanced DBS checks on behalf of the group when appropriate and provide an induction for new Management Team Members so they are aware of the safeguarding requirements of the group and to initiate an annual short Safeguarding Refresher Session at a coach meeting.

Management team meetings are held typically every six to eight weeks, alternating on line and in person.

What are we looking for?

• Experience of adult safeguarding (desirable but not essential).
• Ability to work with discretion and confidentiality when required.
• A strong commitment to improving the lives of the people Read Easy works with.
• Good communication and people skills, with a commitment to maintaining confidentiality.
• Reasonable confidence in using IT.
• The ability to use initiative and work independently.
• A willingness to abide by Read Easy policies and procedures.
• A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
• Energy and enthusiasm with an average of two hours a week to commit to the role. 

What difference will you make?

Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life.

About the role:

Strong HR support:

• Ensures volunteers are welcomed, supported, and guided effectively.

• Maintains safeguarding, confidentiality, and compliance standards.

• Creates visibility and consistency in volunteer management.

• Strengthens the organisation’s ability to grow and sustain impact.

Without this role, volunteer onboarding and support can be inconsistent and unclear. With it, volunteers experience a clear, safe, and structured pathway to meaningful engagement.

Experience Qualification and Requirements

Technical & Administrative Skills

• Experience in HR support, administration, or volunteer coordination.

• Proficient in record-keeping and document management.

• Ability to draft clear role descriptions, agreements, and HR communications.

Analytical & Organisational Skills

• Strong attention to detail and accuracy.

• Ability to organise multiple tasks and maintain structured records.

Communication Skills

• Clear written and verbal communication.

• Ability to liaise sensitively with volunteers and staff, respecting confidentiality.

Preferred Background

• Human Resources, Administration, Volunteer Management, or related fields.

• Experience with safeguarding and supporting volunteers.

• Previous work in remote or community-driven organisations is a plus

Main Responsibilities/ Key Duties

Volunteer Recruitment & Onboarding

• Assist HR Manager in attracting and onboarding new volunteers.

• Prepare volunteer agreements, role descriptions, and induction materials.

Record-Keeping & HR Administration

• Maintain accurate volunteer records and documentation.

• Support HR processes, including tracking training and compliance requirements.

Safeguarding & Policy Support

• Ensure volunteer engagement complies with safeguarding policies.

• Support confidential HR processes and reporting.

Cross-Functional Collaboration

• Work with team leads and operations staff to ensure volunteers are integrated and supported. 

The Conversation Class Teacher volunteer will deliver IRMO Conversation Class lessons as suitable, required and in support of our English for Speakers of Other Languages (ESOL) provision for adults. 

You will work closely with the ETE Education Assistant to support language development among IRMO ESOL Courses learners, following a scheme of work and basic course outline and planning the lessons at beginner and advanced levels (as allocated) according to your teaching approach, methods and techniques. 

Main tasks and responsibilities of the role: 

● Planning, preparing and delivering high-quality lessons to a range of classes and levels in a community setting. 

● Providing a safe and inclusive learning environment for learners, reinforcing and practising English focusing on particular areas of the learner's language. 

● Ensuring learners’ participation during classes and monitoring attendance. 

● Providing opportunities for social engagement to support learners to become more independent (eg. explaining necessary processes about daily life). 

● Promoting and encouraging language improvement (eg. motivating learners to participate in language learning activities such as conversation classes). 

● Keeping classes on track according to the syllabus and learning outcomes instructed. 

● Undertaking any other administrative tasks, consistent with the purpose of the role as required. 

● To deliver all aspects of this role description in adherence and compliance with IRMO's Policies and Procedures.

About ABT and Refutrees - Aid Box Trading (ABT), the trading subsidiary of Aid Box Community (ABC), is seeking a voluntary Co-Director to join the existing Director to provide strategic leadership, financial oversight and robust governance for its small trading operation — Refutrees seasonal project. This is a seasonal project running between November and December, so this role is most active between these dates with some work to tie up accounts in January/February.  

Refutrees is Aid Box Community’s much‑loved seasonal fundraiser, selling around 1500 locally grown Christmas trees each year and generating over £30,000 profit to support refugees and people seeking asylum in Bristol. Powered by hundreds of volunteers and thousands of customers, it operates as a vibrant community enterprise each festive season, with all profits funding essential support, crisis assistance, and wellbeing activities for our service users.  

This role is ideal for someone with senior management or governance experience who wants to make a meaningful contribution to a charity supporting refugees and asylum seekers. 

As the Guild has grown in the past few years, our risk management, financial controls, and body of policies and procedures have also matured. Following the scheduled departure of two trustees earlier this year, the Guild’s Finance Subcommittee is seeking to welcome an independent member with relevant skills to attend meetings and advise on financial matters to help us make good decisions effectively.

This voluntary role supports trustees and staff by providing independent insight, constructive scrutiny, and professional expertise on financial planning, budgeting, risk, and long-term sustainability. As a guest to Finance Subcommittee meetings, you will review financial information, contribute to discussions, and help ensure resources are used effectively to maximise our charitable impact for students.

The Finance Subcommittee currently consists of two elected Officers, two external Trustees, and may include a student trustee in future. Papers and reports are ordinarily provided by the Guild Director, who is a non-voting guest to Subcommittee meetings. The Subcommittee normally meets four times per year for around two hours.

Students’ Union experience is not essential, but we are seeking a volunteer able to operate within our distinctive context. We are particularly interested in applicants with experience in finance, accounting, audit, charity governance, or business management.