Compliance officer jobs in london

Location: Central London, London Bridge Hybrid (Min of 1 day per week in our Central London Office)

At the Brooke, we have ambitious plans for growth, as our new Global CFO you will help drive this process and make us as efficient and effective as possible. You will partner with other directors to continually improve our finance processes and systems, including how we plan, budget and report. You will lead a highly motivated team across the world and ensure the highest standards of practice and compliance. You will inspire and motivate as an agent of change and implement digital tools that would bring efficiency to our ways of working. This is a ‘hands on’ role, driving the strategy and design of solutions. As a key member of the Senior Leadership Team, your role is pivotal to the charity’s overall direction and mission

A senior finance professional who is a fully qualified accountant (ACCA, CIMA or ACA), you will have significant experience of organisational change development, risk management and global organisational operations. Your exceptional leadership and communications skills will be at the highest level and you will have an understanding and appreciation of cultural differences and navigating these for positive negotiations and outcomes internationally.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

Closing date: Thursday 16 October 2025

Interviews: Thursday 23 October 2025

We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team.

You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents.

• Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties.
• Contractor & Partner Coordination: Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery.
• Major Works Oversight: Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders.
• Procurement & Quotations: Source quotes for various property works including landscaping, renewals, and structural repairs.
• Regulatory Compliance: Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals.
• Resident Engagement: Conduct satisfaction surveys and manage complaints to ensure service quality and fairness.
• Health & Safety & Safeguarding: Ensure resident safety during works, working closely with housing teams.
• Contractor Meetings: Organise and document meetings with contractors and consultants, ensuring follow-up on action plans.
• Transition Management: Support the shift from reactive to planned maintenance while maintaining service continuity.
• Data & Systems Management: Maintain accurate records, update housing systems, and ensure compliance documentation is complete.
• Financial Processing: Manage payments, invoices, and accounting processes in collaboration with Finance.

• Substantial experience of working within a Housing and/or Property Services environment
• Experience in Asset Management
• Knowledge of building construction and preventative maintenance
• Experience in delivering a customer-focused service
• Experience of providing support to residents/tenants
• Genuine skills in engagement and communication, including negotiation and persuasion.
• IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms
• Good communication, negotiation and liaison skills
• Attention to detail, ability to follow defined processes and procedures, and good record keeping.

What we offer

Your Salary

• A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Please note: You must have the right to work in the UK to be considered for the role.

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.

Within this role, you will manage and deliver Battersea’s Lottery & Lead Generation programme, maximising income and achieving budgeted targets and KPIs. You will be responsible for managing and motivating a team of three to deliver the programme effectively and professionally. You will also be responsible for managing the business-critical agency relationships key to the success of the programme.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 15th October 2025
Interview date(s): First Round Interviews: w/c 20th October 2025 (Teams); Second Round w/c 27th October 2025 (In Person)

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. For full details on the role, please download the recruitment pack.

The Role

Role Purpose

An exciting opportunity has arisen for a dedicated and motivated individual to join us in this newly created HR and Governance role at Dialogue Earth. We are seeking an organised and proactive person to provide day-to-day support across both functions, with around 70% of the role focused on HR. This is an excellent opportunity to develop your skills in a fast-paced, global environment while contributing to meaningful work.

The HR and governance officer will support the organisation’s human resources, governance, and compliance functions, reporting to the COO. They will work to ensure that HR function and practices are fair, legally compliant, and aligned with organisational values, and will provide the COO with board management support. This role combines operational HR support with insight into governance processes, supporting a positive, inclusive, and legally compliant working environment.

Main Responsibilities

Human Resources:

● Coordinate recruitment processes, including drafting job descriptions and contracts, applicant screening, supporting interviews and collecting references;
● Manage staff onboarding processes and induction material;
● Maintain and update HR policies, the staff handbook, and training records in consultation with the COO;
● Manage the HR system (Natural HR or equivalent) and ensure records are accurate and up to date;
● Manage EAP scheme, training, and benefits (e.g. Climate Perks, glasses benefit, Cycle to Work scheme);
● Coordinate staff performance reviews and support line managers with induction, appraisal, and probation processes;
● Manage visa applications for qualifying staff;
● Ensure compliance with UK employment law and monitor HR legislation changes;
● Support the COO in embedding EDI principles in operational practice.

Governance:

● Provide administrative support to the Board and sub-committees, including scheduling meetings, supporting the COO in preparing papers, and minuting meetings;
● Manage trustee onboarding, training, and compliance requirements;
● Ensure timely and accurate submissions to the Charity Commission and Companies House

Finance:

● Process monthly credit card receipts;
● Budget management, including preparation and expenditure tracking.

General:

● Build collaborative relationships across the organisation.
● Support other operational projects as required.

Essential Experience, Knowledge, and Skills:

● Understanding of and a commitment to the mission of the charity
● Experience in HR administration and policy development;
● Ability to maintain confidentiality and handle sensitive information.
● Strong interpersonal skills and excellent verbal, written and communication skills;
● Knowledge of UK employment law and charity governance;
● Excellent minute-taking and record-keeping skills;
● High level of IT literacy (Google Suite, Microsoft Office);
● Ability to work and communicate with staff at all levels within the organisation.

Desirable Skills:

● CIPD qualification level 5 (or working towards);
● Experience managing visa sponsorship processes;
● MHFA qualification;
● Experience working with Natural HR or equivalent HR system;
● Experience working in the media or non-profit sector

Further Information and Benefits

● Salary: £37,000 per annum pro rata
● Working Hours: 50% FTE of a four day working week (16 hours per week)
● Contract Type: 12 months fixed term, with potential for extension/renewal
● Start time: ASAP
● Hybrid Working: Full-time staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
● Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
● Holidays: 20 days per annum pro rata, plus Bank Holidays.
● Location: Shoreditch, London. Unfortunately, we are unable to sponsor visa applications for this role.
● Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.

For detailed information on how your personal data is processed, please review the Privacy Policy on our website.

Position: Senior Officer – Direct Marketing

Contract type: Fixed-term contract until October 2026

Salary: £ 36,403 – 40,448 per annum (FTE)

Hours: Full time (35 hours) or Part time

Reports to: Head of Offline 

Location: Mark Square, London EC2A 4EG  (hybrid working) 

Key relationships: 

Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. 

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.  

In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns

You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. 

UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity’s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.

We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors’ Lifetime Value.
• Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey.
• Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets.
• Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling.
• Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact.
• Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file.
• Remain flexible and rapidly respond to emergency situations.
• Work with our Data team to identify the best approach to data and segmentation for each project.
• Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews.
• Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities.
• Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs.
• Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes.
• Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 

• Experience of working in a fundraising environment, ideally in a medium-to-big-size charity.
• Experience in managing onboarding and ongoing donor development activities.
• Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget.
• Experience of managing Telemarketing campaigns with a tracked record of successes
• Strong experience in delivering and managing all aspects of successful Direct Mail campaigns.
• Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors’ Lifetime Value
• Experience of working with suppliers, including campaign planning and briefing.
• Experience of data file development (in collaboration with Data teams) 

Essential Skills/Knowledge 

• Ability to work independently and proactively identify new fundraising opportunities.
• Ability to multi-task and to work under strict deadlines.
• Excellent written and verbal communication skills with the ability to give constructive and coherent feedback.
• Sound knowledge of key retention and donor development activities.
• Up-to-date knowledge of direct marketing, best practice, trends and compliance.
• Strong numeracy skills with the ability to analyse results and identify trends.
• Ability to recognise, understand and manage your own emotions and the emotions of others.
• Excellent stakeholder and relationship management.
• Proficiency in Microsoft Word, Excel, PowerPoint.

Desirable Skills/Experience 

• Experience in delivering fundraising activities in response to emergencies.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

The Churchill Fellowship is a unique community of changemakers, united by a mission to learn from the world and transform lives across the UK. Since 1965, we have awarded over 6,000 Fellowships to individuals tackling society’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces. Each year, we award around 100 new Fellowships to individuals who bring their lived or learned experience to issues they care passionately about. We support them to travel overseas, discover new solutions, and bring that learning back to benefit communities across the UK. Collectively, they create impact that reaches across sectors, generations and regions.

As we celebrate our 60th anniversary and look ahead to the next chapter of our work, we are seeking a talented and values-driven Chief Operating Officer to help shape and strengthen our organisation for the future.

Reporting directly to the Chief Executive and working closely with Trustees and the Senior Leadership Team, the COO will provide strategic and operational leadership across finance, governance, compliance, risk, digital infrastructure, facilities and data management. You will ensure our systems are robust, future-focused and aligned with our mission, enabling us to deliver with confidence and ambition. You will also lead the organisation’s approach to sustainability, embedding practical systems and policies to reduce our environmental impact.

We are looking for an experienced leader who combines strong financial acumen with broad expertise in governance, risk and compliance. You will be able to translate strategy into effective systems and processes, while also driving digital innovation and operational improvements. Just as importantly, you will bring a collaborative and inclusive leadership style, with the ability to develop a positive culture and inspire high performance across your teams. Strong influencing, communication and relationship-building skills will be essential, alongside a passion for our mission and values.

At the Churchill Fellowship, we are guided by the values of inclusivity, investment in people, appreciation, collaboration and creativity. We are committed to equity, diversity and inclusion in everything we do, and we welcome applications from candidates of all backgrounds who share our mission to support individuals dedicated to transforming society.

5 billion people do not have access to safe, affordable surgical and anaesthesia care when needed. Can you help us address this neglected area of global health? 

Surgery and anaesthesia have a fundamental and growing impact on global health outcomes. Surgical intervention could address over 30% of the global burden of disease, and yet the poorest 33% of people receive just 3.5% of all surgery. Post-operative mortality rates 1,000 times higher than in some high-income countries can be found in parts of the world where surgery and anaesthesia have been neglected, and in some countries as many as 90% of anaesthetic departments do not have the equipment to provide a safe anaesthetic for a child. 

With 142 Member Societies made up of anaesthesiologists in 151 countries, the World Federation of Societies of Anaesthesiologists (WFSA) is uniquely placed to influence these inequalities and help ensure universal access to safe surgery and safe anaesthesia.

As Governance Manager you will be responsible for delivering a high quality, professional, and effective governance service across the Federation and associated entities. You will work closely with our CEO, Governance & Programmes Officer, Board and other volunteers and leaders as required to deliver a number of key governance activities. This includes virtual and in-person meetings of the WFSA Board, Council, and General Assembly.

You will contribute to the expanding governance functions of the Federation family, with a focus on streamlining processes, improving organisational efficiency, and enhancing leadership communication and collaboration. There may also be a degree of mentoring and support for some of our smaller Member Societies wishing to improve their own governance functions. 

The role necessitates building effective working relationships across WFSA, including with Board, Council and Committee members, as well as the Secretariat (what we call our staff team).

Hybrid working is offered with up to three days per week able to be worked remotely and two days spent in our small office in North London. The role will involve some international travel and evening/weekend hours at times. 

WFSA is registered as a legal entity (an association) in the Netherlands. Through this Dutch registration, WFSA also holds not-for-profit status with tax exemption in the USA (known as: 501(c)3 status). The Federation is headquartered in the United Kingdom. Since 2016, WFSA has also had a separate humanitarian arm, “WFSA (UK)”, which is registered as a charitable company in England & Wales. In early 2025, a further related association was set up in Switzerland; this focuses on world congress delivery and fundraising from a European market.

About Khulisa
Khulisa (meaning “to nurture” in Zulu) is an award-winning national charity. We work with young people aged 11–25 whose lives have been affected by trauma or adversity. Trauma can profoundly impact a young person’s development — limiting their self-confidence, resilience, and ability to thrive.

For more than 18 years, Khulisa has provided evidence-based programmes that build social and emotional skills, helping young people to overcome barriers and reach their potential. We also train professionals, parents and carers to create trauma-informed environments, ensuring that all young people are cared for by adults who understand and respond to their needs.

The Role
We are seeking an inspiring Chief Executive Officer to lead Khulisa into its next chapter. The CEO will provide strategic leadership, financial and operational oversight, and the vision to grow our impact — building on strong foundations and trusted partnerships.

We are looking for an individual with:

• Proven business development skills and the ability to diversify income.

• Significant experience in stakeholder engagement — including funders, statutory bodies and partners.

• A strong track record of leadership, with a commitment to collaboration, inclusivity, and professional development.

• The confidence to act as Khulisa’s primary spokesperson and ambassador, championing our trauma-informed, person-centred approach at every level.

Why Join Us?
This is a rare opportunity to lead a charity with deep, long-standing relationships and a growing national profile. The CEO will play a central role in shaping the future of Khulisa, ensuring we continue to nurture young people and the communities around them.

How to Apply
To apply, please read the last page of the Job Pack. If you have questions before applying you can send these to the email address listed in the Job Pack. Someone will then be in contact with you and arrange a time to speak. 

First-round interviews will start in the first week of November. 

£75,000 - £80,000 | Camden & Home-based | 35 hours per week

Hopscotch Women's Centre seeks a visionary CEO to lead our evolution from a trusted service provider to influential systems changemaker. This pivotal role offers the opportunity to shape the future of women's services across London whilst building on our award-winning foundation.

Our unique dual mission combines trauma-informed Women's Centre programmes (VAWG advocacy, mental wellbeing support, refugee advocacy, pre-employment services) with a thriving CQC-regulated Homecare social enterprise. Together, these demonstrate how values-driven organisations can achieve both social impact and financial sustainability.

We seek a CEO who combines strategic sophistication with deep empathy. You'll bring proven leadership experience in voluntary, statutory, or health sectors, with strong fundraising capabilities and understanding of both community advocacy and health/social care landscapes.

Your empathetic leadership will inspire our team of dedicated professionals whilst strengthening governance frameworks and ensuring regulatory compliance. You'll influence policy conversations at local, regional, and national levels whilst maintaining authentic relationships with the communities we serve.

This is not a role for incremental improvement—it's for a leader ready to tackle root causes of inequality, with the strategic vision to fundamentally expand what's possible.

For more information or for an informal, confidential discussion, contact our advising consultants at Anderson Quigley:

· Helene Usherwood: +44(0)7719 322 669

· Aino Betts: +44(0)7743 934 723

Closing Date: Friday 17 October 2025

Final Panel Interviews: Tuesday 25 November 2025

Hopscotch Women's Centre is an equal opportunities employer committed to reflecting the diverse communities we serve. Applications from groups currently underrepresented in the charity sector and those of global majority backgrounds are encouraged and warmly welcomed.

Executive and Finance Officer

We’re looking for a proactive and highly organised Executive and Finance Officer to play a vital role in the operations of Centre for Mental Health.

This varied and interesting role supports our CEO and Board, managing day-to-day operations and taking on key finance and HR responsibilities. This will include financial support: reconciling accounts, processing invoices, supporting our Board by organising meetings and helping with many aspects of recruitment, onboarding and assisting our staff team. In this role, you will be at the heart of our team’s success.

You will need to bring outstanding organisational skills, strong IT ability, and experience in financial processes (with knowledge of Sage 50). Experience of working in a charity is desirable.

About us
We’re Centre for Mental Health. We take the lead in challenging policies, systems and society, so that everyone can have better mental health. We do this by building research evidence to create fairer mental health policy.

By joining our small, friendly and dedicated team, you’ll help us create a fairer society and drive forward sustainable policy change, pursue equality, social justice and good mental health for all. 

The closing date for applications is 7th October 23:59.

Interviews will be held in person at our office in Elephant and Castle, on Tuesday 21 October between 10am and 5pm.

Delegated Services is a thriving Community Interest Company (CIC) dedicated to being the first-choice partner for the education and community sectors, providing high-quality support services with incredible value.

We are at a pivotal moment in our growth, and we are now seeking an exceptional and visionary Chief Executive Officer to build upon our strong foundations and guide us into a future of even greater impact and support to the Education and Community sectors in the West Country, but with a National reach.

This is a unique opportunity for a passionate and strategic leader to join our dedicated team. We understand the importance of a smooth and effective transition, and as such, the handover process from our current CEO will be carefully phased over 6 months. This period will allow for comprehensive knowledge transfer, relationship building, and a seamless integration into the organisation, ensuring the continued success and stability of Delegated Services.

We are looking for someone who:

• Has a proven track record of strategic leadership and operational management, ideally within the not-for-profit or social enterprise sector

• Possesses a deep understanding of governance, financial management, and stakeholder engagement within a CIC framework, building and maintaining effective relationships with a diverse range of stakeholders, for example, demonstrating working experience with School/MAT CEOs, Leaders, Headteachers, etc. knowing how schools work, with preferably some knowledge of the charity sector

• Is an inspirational communicator, capable of motivating teams, building strong partnerships, and advocating for our mission

• Is an experienced and skilled professional in our core areas of service, primarily, HS&W

• Can market and sell the services to potential new customers and negotiate with existing agreement customers, renewal of their arrangements, where applicable, for April and September 2026 and beyond, repeating the process on a rolling basis, and

• Is committed to our values and passionate about making a tangible difference in education and the community.

If you are ready to take on a significant leadership role within a values-driven organisation and contribute to a legacy of positive change, we encourage you to apply.

Application must be submitted by the end of day deadline: 31st October 2025.

Context and Background

The NSPCC’s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line services support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children’s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service. With a core staff and thousands of volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do.

Over the next ten years the NSPCC is focusing on three impact goals we believe will make the biggest difference to children’s lives:

1. Everyone plays their part to prevent child abuse

2. Every child is safe online

3. Children feel safe, listened to and understood

Our strategy has teamwork at its heart. Everyone has a role to play, and we want many more people to play a part in protecting children.

The Data and Analytics Hub have developed a new ambitious data and analytics strategy to transform the NSPCC into a leading data-driven organisation at the forefront of preventing child abuse and neglect through the collective insights of our data. The Supporter Data Operations team is a team of 15 sitting within the Data and Analytics Hub that process all the fundraising data coming into the society from numerous and diverse sources and maintains and trains staff on our supporter data systems..

Our Supporter Centricity programme aims to transform our relationship with our supporters and as part of this programme we are bringing together all of our key data systems and processes. This role will bring extra capacity to the busy Database Training, Support, and Governance team. Straddling BAU and project work, the postholder will maintain a high standard of support for users of our existing systems as well as supporting the delivery of our ambitious transformation programme.

Job purpose

The key aspects of the role are:

· User support – Provide a high level of support for all Raiser’s Edge users

· Translate business needs into technical deliverables – Work with stakeholders to understand their needs and deliver supporting work to contribute to technical solutions that meet business needs.

· Process Development & Documentation – Ensure that new business database processes are documented and end-to-end impacts are understood. Support on the production of training resources

· Migration support – Complete data cleansing, analysis, and manipulation as required

Key relationships - Internal

· Reports to the Database Training and Support Manager

· Works closely with the Supporter Data Operations, Income Generation and Supporter Centricity teams

· Builds and maintains working relationships with other teams across the Society as necessary

Key relationships - External

· Works with our implementation partner on implementation of Salesforce

Main duties and responsibilities

· Act as a first line of support for Raiser’s Edge users with BAU queries on a day-to-day basis. Provide clear communication and support, adjusting communication style based on the needs of the user

· Proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on-going basis and making recommendations for and implementing improvements.

· Support the transformation and migration of all sources of supporter data and systems that will form part of the new platform solution, working with our subject matter experts and suppliers.

· Carry out testing of deployed solutions in the new Salesforce environment as part of User Acceptance Testing

· Develop effective internal relationships. Understand business challenges and opportunities, translating business needs into technical articulations

· Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations and codes of practice.

· Work flexibly between BAU and project work, shifting focus according to the needs of the organisation

Responsibilities for all Staff within the Technology & Data Directorate

· A commitment to safeguard and promote the welfare of children, young people and adults at risk.

· Actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC’s Technology & Data activities

· Maintain an awareness of own and others’ health and safety and comply with the NSPCC’s Health and Safety policy and procedures

· Take personal responsibility for keeping up to date with NSPCC’s work to end cruelty to children, including securing updates on project and service developments and general NSPCC news

· Keep up to date with emerging technologies and evaluate whether they could be deployed to the benefit of the Society

Person specification

1. Excellent communication skills, able to understand interpret and present complex information in a clear way for a wide range of audiences. Skilled at translating technical information for a non-technical audience

2. Successful experience of providing high levels of user support in a busy environment for Raisers Edge

3. Excellent interpersonal skills with the proven ability to work well within a cross functional team. Has a proven track record of leading, working with and through other teams and departments to achieve results

4. Excellent decision making skills; objective, data-driven, user-focussed and balanced to best meet many competing demands

5. Ability to identify and devise creative solutions and opportunities and to research and evaluate their viability in order to achieve desired outcomes

6. An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.

7. Knowledge of Salesforce in a non-profit environment is desirable

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Do you enjoy supporting others and making sure teams have the right environment, tools, and resources to do their best work? 

We’re looking for a highly organised and people-centred People & Operations Officer to help keep Community Action Redbridge smoothly and ensuring that our team has the right environment, tools, and resources to thrive. 

This role combines office coordination, HR administration, and health and safety responsibilities, helping to create a welcoming, efficient, and inclusive workplace where everyone can perform at their best. Acting as the first point of contact in our office, you will take pride in maintaining a well-managed and productive space, overseeing office systems, liaising with suppliers, and supporting internal communications. You will also play a key role in organising meetings and team events, supporting internal processes, and ensuring that our administrative systems are robust and well maintained.

In addition, you’ll support the smooth running of our people systems and processes - from recruitment and onboarding to HR record-keeping and policy guidance, becoming a trusted go-to person for staff queries. You will also contribute to creating a safe working environment by supporting health and safety compliance.

This is a great opportunity for someone highly organised, proactive and people-centred, who enjoys variety in their work and wants to make a meaningful difference behind the scenes of a dynamic local charity.

Please note that while there may be occasional flexibility, due to the nature of the role, this post is designed to be primarily office-based. This ensures effective collaboration with team members, access to necessary resources and equipment, and supports the smooth running of day-to-day operations. The role is part-time (28 hours per week), and these hours can be worked over four or five days, depending on your preference. 

About Community Action Redbridge 

Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. 

At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change. 

We do this by: 

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive. 

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation. 

• Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge. 

How to apply

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

1. Can you describe a time when you have had to manage and balance competing priorities and how you went about this?

2. Can you give us an example of when you had to learn a new system or process and put this into practice?

3. Can you describe your understanding of health and safety in the workplace?

4. Please give one example of how you would go about ensuring that our team has the right environment, tools, and support to thrive?

Please submit your CV and covering letter by 11.59pm on Sunday 19th October.  

Interviews are expected to take place on Tuesday 28th and Wednesday 29th October.

Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.

There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.

This role will be responsible for an effective and compliant operations function (finance, HR, programmes/projects, governance). You will help the charity to scale its operations sustainably and ensure the charity complies with its legal and governance responsibilities. We are looking for a proactive individual who has an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload.

KEY RESPONSIBILITIES

Finance and HR

• Liaise with outsourced bookkeepers (also payroll providers) to ensure timely/accurate information flow.
• Oversee income and expenditure budgets and performance, processing of donations and scheduled payments, and ensuring accurate and consistent coding.
• Work with accountants to support year-end accounts and coordinate annual report production.
• Produce and circulate monthly management accounts and other reports for the Board.
• Support Trustees with designated responsibilities e.g. finance, risk, governance.
• Oversee recruitment, onboarding and HR record-keeping (including freelancers).
• Maintain accurate, compliant data in our CRM (Donorfy), including prompt input of donations.

Charitable projects

• Support the planning and coordination of secured charitable projects, liaising with project partners, monitoring delivery milestones, payment schedule and working with the wider team to maximise success.
• Compiling project monitoring/evaluation data from project partners to support excellent impact reporting.

Governance and operations

Together with the volunteer Charity Secretary:

• Coordination of Board meetings and AGMs, agendas, papers and minutes.
• Maintain central registers (trustee attendance/terms, governance documents, policies, risk, safeguarding training etc).
• Fulfil statutory and regulatory responsibilities, including filing of annual accounts.
• Advise trustees on governance best practice, in line with Charity Commission guidance.
• Management of policies, procedures and operational systems (including the CRM) that strengthen internal controls and identify opportunities to improve cost efficiency.
• Prepare Quarterly reports for the Board, and upon request.
• Ensure compliance with relevant legislation and the Fundraising Code of Practice, including delivering the responsibility of data protection lead.
• Maintain relationships with volunteer Independent Advisors and commissioned service providers e.g. finance, HR and legal to ensure compliance/best practice.