Healthwatch Milton Keynes is here to influence improvements in local health and social care services and make sure they work for the patients and service users of Milton Keynes. Our mission is to be an independent organisation, providing an effective local voice for people in Milton Keynes, influencing and shaping health and social care services to meet their needs.
We are seeking a Service Coordinator from August until 31st March 2021 to support our Interim CEO whilst the CEO is on Maternity Leave.
The post of Service Coordinator will be responsible for working with the Interim CEO to develop, deliver and oversee the outreach, engagement, and research activities of the organisation.
Duties will include flexible support to the Interim CEO in the delivery of our activities and the day-to-day management of the charity including coordinating volunteers, supporting relationships management with commissioners of services and service providers and compiling reports.
We are looking for a candidate who is highly adaptable to new working environments and has a high degree of initiative. You’ll also be passionate about engaging with people and upholding people’s rights to receive high quality health and social care services.
Candidates should possess strong people relationship and project management skills, report writing and IT skills. Previous experience of working within a Social Care or Healthcare setting is desirable.
We highly recommend interested applicants contact us for an informal chat about the role in the first instance to discuss home working arrangements and our plans to return to working from our main office.
To apply, please submit your CV and a cover letter detailing why you feel you make an ideal candidate for the post against the pre-requisites of the job description and person specification.
Interviews for the post will be held in a virtual setting and will be held between Tuesday 4th and Friday 7th August 2020.
PLEASE NOTE applications are being on a rolling basis, therefore the post we reserve the right to close the ad early .
Healthwatch MK CIO is an equal opportunities employer. We value the importance of diversity and positively welcome applications from all members of the community, including those with disabilities. The successful candidate will be expected to declare all previous criminal offences and to provide an Enhanced Disclosure via the Disclosure and Barring Service.
Healthwatch Milton Keynes is an independent public and patient champion promoting choice and influencing the provision of high quality health a... Read more
The client requests no contact from agencies or media sales.
Since 2004 Carers Bucks and Carers MK have been the main providers of support services to unpaid family carers in Buckinghamshire and Milton Keynes.
We are now seeking a new CEO to provide strong and inspirational leadership for the continued development of our organisation.
The client requests no contact from agencies or media sales.
Job Description: Operations Director
Reporting to: Chief Executive
Base: Milton Keynes (with some travel nationwide)
Job Type: Permanent (FT or PT for the right candidate)
Salary: £52,000 to £56,000 per annum (FTE)
The National Energy Foundation
The National Energy Foundation is an independent charity based in Milton Keynes, which has been at the forefront of improving the use of energy in buildings since 1988. We aim to give people, organisations and government the knowledge, support and inspiration they need to understand, manage and reduce the use of energy in buildings.
Role Summary
The Operations Director will oversee organisational operations in accord with the strategy and business plans agreed by the Chief Executive and Trustee Board, to ensure overall organisational goals and objectives are met. This is very much a ‘hands on’ multi-disciplinary role, as such the Operations Director will oversee key centralised business support functions, as well as some operational activity. We’re looking for an individual who has the ability to design, deliver and manage successful business functions, from concept to detailed design; someone who has the drive and personality to personally embed these practices into daily operational practice.
NB: NEF is currently exploring a merger with another organisation which would result in a ‘group’ structure. This role is advertised in that context and would therefore be focused on providing operational support across the ‘group’.
Key Responsibilities
- Lead internal operational employees to ensure that they are appropriately motivated and trained and carry out their responsibilities to the required standard; provide overall senior leadership for the Milton Keynes location for teams who may or may not be in your reporting line.
- Contribute to the development of NEF’s charitable strategy and lead development in all organisational operations to ensure that the company achieves its short and long-term objectives.
- Develop and implement all necessary policies and procedures to facilitate management oversight, adherence to our Quality Management Systems and to ensure that all internal operations achieve their business objectives.
- Develop and maintain project reporting and compliance analysis for all operational areas.
- Alongside the Chief Executive, develop and control all operational budgets to ensure that the company has the resources required to meet its objectives within agreed financial parameters and to maintain the financial strength of the company.
- Develop and maintain all necessary systems and procedures to ensure that NEF’s operations comply with Charity Commission guidance and legal requirements.
- Develop and lead a comprehensive business support function through mostly outsourced delivery; including HR, IT and some in-house functions including quality and audit.
- Regularly review operational delivery and business support to ensure they meet required standards, for new and existing contracts. Recommend changes where necessary.
- Maintain an effective working relationship with all other areas of the business to ensure that there is effective co-ordination of all activities in support of overall charitable objectives.
- Act as the NEF’s main adviser on all issues relating to operational functions and latest developments to ensure that the Company maintains its competitive position.
Person Specification
- A degree or equivalent and relevant professional qualifications is desirable.
- Extensive experience in operations leadership at a senior level.
- Experience of the sustainability sector would be desirable, particularly in energy or built environment related sectors.
- A solid grasp of delivering effective business support functions, including HR and IT.
- Excellent inter-personal and negotiating skills.
- Excellent attention to detail.
- Highly organized, with good time management skills.
- Self-motivated and adaptable.
- Strong analytical and problem-solving capabilities.
- High levels of emotional intelligence and stability in challenging situations.
- An engaging, thoughtful and inspirational leader.
- Experience of operating at Board level would be advantageous.
Please apply with your CV and Cover Letter outlining why you feel you would excel in this role by 10th July 2020.
NEF is an independent, national charity and a Company Limited by Guarantee based in Milton Keynes. NEF has been at the forefront of improv... Read more
The client requests no contact from agencies or media sales.
Operations Director - Learning Disabilities
Are you an innovative and effective Senior Operational Leader in the Health or Social Care Sector with a proven record of making a positive contribution to the lives of people with a learning disability and/or autism? If so we want to hear from you!
Operations Director Responsibilities:
• Support the delivery of effective and efficient personalised services for people with a learning disability or autism.
• Involve the people we support and their families in developing and shaping new and existing services using the principles of co-production.
• Ensure that people we support and their families are treated with respect, dignity and equality.
• Act as the appointing officer up to and including Head of Operations level.
• Be responsible for Disciplinary and Appeal hearings for staff up to and including Director and Head of Operations level.
Operations Director Requirements:
• Demonstrate strong and visible leadership to ensure their day-to-day delivery reflects the common value base of the organisation
• Effectively manage and develop Heads of Operations and Area Managers, ensuring all quality and compliance standards are met
• Drive forward commercial plans for growth and development
• Develop productive relationships with all stakeholders including people supported by their organisation and their families
• Have substantial operations and commercial acumen
• Have regulatory sector knowledge and experience within Social Care for England and Wales
• Develop opportunities for collaborative and partnership working and in particular with other providers including housing providers
• Understand the changing commissioning landscape and make recommendations for their role to the Trustees
About the company
Our client was established in 1966 by the parents of a child with a learning disability. Their values and DNA are as important today as they were to their founders.
For further information please download the recruitment pack attached to this advertisement on their website.
Location: North with national travel, including to their Central Head Office in Milton Keynes
Hours: Full Time, Permanent
Salary: Competitive
Closing date: Monday 20 July 2020 at 12 noon
First stage interview dates will take place week commencing 27 July 2020 (based on current Government advice this may be by Zoom)
Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Therefore they work with successful candidates to complete appropriate checks prior to joining.
NO AGENCIES, THANK YOU. Our client is not responsible for any introduction fees related to unsolicited CVs.
You may have experience of the following: Operations Director, Operations Manager, Adult Services, Social Worker, Social Work, Social Care, Care Manager, Service Delivery Manager, Social Care, Customer Service, Healthcare, Social Care Manager, Charity, Charities, NFP, Not for Profit, Third Sector, etc.
Ref: 93325