Content and communications manager jobs in edinburgh, scotland
Business Development Officer – London, South East and East of England
Role purpose:
- Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact.
- Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
- Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
Key responsibilities:
Retain and grow existing centre relationships
- Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential.
- Deliver against annual centre income targets by supporting centres to continue and expand programme delivery.
- Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback.
- Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
- Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
Generate and convert new business
- Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity.
- Plan and deliver proactive outreach activity via a Sector Development Plans.
- Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts.
- Support new centre onboarding, from initial conversations through to registration and early delivery support.
- Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
Deliver outstanding customer experience
- Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback.
- Ensure every interaction reflects the Leadership Skills Foundation’s values.
- Maintain consistent and accurate records of communications, registrations, and engagement history.
- Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
- Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
Use data and insight to drive decisions
- Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
- Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
- Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
Collaborate across teams and support innovation
- Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback.
- Feedback insight from centres to inform programme development and sector-specific improvements.
- Contribute to team planning meetings, training sessions, and department-wide initiatives.
- Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
Skills, experience, and knowledge
Essential
- Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.
- An understanding of education systems in the UK.
- An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
- Strong interpersonal and communication skills.
- Experience of working on own initiative and being a self-starter.
- Confidence in presenting externally to customers and partners.
- Experience of working with sales forecasting tools and Management Information systems.
- Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
- Ability to present information concisely using Microsoft Office programmes.
- An ability to network, influence and build relationships with key stakeholders and customers.
- An ability to convert external relationships into long standing customers results.
Desired
- Previous experience in a sales environment.
- An understanding and passion for leadership skills development and the value it provides for young people and centres.
- Excellent customer service skills.
- An understanding of awarding bodies and their operating landscape.
There are numerous benefits that are available to you as a member of Leadership Skills Foundation.
In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.
Contractual benefits:
- Standard 36 hour working week.
- 25 days annual leave rising to 30 days per year after completion of five years’ service.
- Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
- Agile/flexible working.
- Home working.
Non-contractual benefits:
- Discretionary extended Christmas break.
- Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
- Meaningful and regular one-to-one system as part of a structured personal development process.
- Sight test and eyewear financial support.
The client requests no contact from agencies or media sales.
Are you a passionate communicator with experience in the charity sector? Do you thrive in a fast-paced digital environment and love crafting compelling content that makes a difference? If so, we want to hear from you! Looking for an Interim Social Media & Media Officer to join a leading UK charity supporting autistic people and their families. This fully remote role is a fantastic opportunity to make a real impact while working with a dynamic and supportive team.
Main Duties Social Media
- Manage day-to-day activity across the charity's social media platforms.
- Create engaging, inclusive, and accessible content tailored to a diverse audience.
- Use tools like Sprout Social to schedule posts and monitor engagement.
- Respond to comments and messages in line with safeguarding and brand guidelines.
- Track performance using analytics tools and contribute to content planning.
- Collaborate with teams across the charity to source and share impactful stories.
Media & PR
- Support a busy press office by handling media enquiries and arranging interviews.
- Identify and pitch newsworthy stories to promote the charity's mission.
- Draft social media copy for news stories and monitor media coverage.
- Produce daily updates on media trends and autism-related news.
- Participate in the out-of-hours PR and social media rota (additional pay provided).
- Support the Head of PR and Social Media and Media Manager with ad hoc tasks.
The successful candidate will be able to demonstrate the below: -
- Experience of sprout social and Cision
- Proven experience in a social media /media role within a charity.
- Excellent writing skills with a flair for storytelling and audience engagement.
- Confident using social media management and analytics tools.
- Strong understanding of accessibility and inclusive communication.
- Proactive, organised, and comfortable working independently in a remote setting.
- If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience or get in contact for more information.
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Reporting to: Head of Services
Location: Home based with some travel across England, Scotland and Wales
Hours: Full time 37.5h per week, however part time working can be considered
Contract Duration: 12-month fixed term in the first instance
About British Gas Energy Trust (BGET)
British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of our continued growth, this role will support the Head of Services – Grant Making in delivering essential services for the Trust and its colleagues.
This is an excellent opportunity for a highly organised and motivated individual who thrives in a fast paced and dynamic environment.
Role Purpose: The Grant Operations Officer plays a pivotal role in ensuring the smooth operation of the charity's grant giving functions.
Key responsibilities:
And will act as a daily point of contact between the Grant administrator & the Trust, ensuring the Head of Services is appropriately updated.
- Build strong, transparent, appropriate relationships with British Gas and Centrica, and act as a liaison on a day-to-day basis with project teams.
- Identify, recognize & respond to issues or opportunities as they arise.
Direct grant scheme: Debt Write Off & Financial Assistance Payments, White Goods & Money Advice - administration & monitoring:
- Support the Head of Services with the debt write off and all programmes including working with Third party contractors as appropriate.
- Work with the Head of Services to build strong relationships with Third Party administrator(s).
- Work closely with British Gas & other third-party contractors to understand their operational process for vulnerable customers, applications and referrals as well as any dependencies.
- Support BGET’s understanding of money and advice sector across England, Scotland and Wales, including sharing policy knowledge and sector developments within the 3 nations.
- Contribute to new initiatives with British Gas and grant giving programmes.
· Support the effective management of the Trust’s grant programmes across England, Scotland and Wales, including:
- Build & manage positive relationships with the grant assessment team and British Gas internal teams.
- Providing appropriate support to ensure the direct grant programme runs efficiently and effectively, with grant funding distributed to budget and schedule.
- Undertaking both face to face and virtual monitoring visits of the helpline and application portal and assessment teams – including ongoing KPI and impact evaluation process, creating comprehensive follow-up reports including end of grant reports.
Reporting & Contract Management:
- Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the Head of Services.
- Ensure accurate data is in place for year-end reporting, quarterly and including assisting Head of Services with quarterly and End of Year Board reporting.
Reporting & Contract Management:
- Identify risks to delivery and work with the grant administrator to help resolve any challenges with delivery that impact on the grant obligations.
- To work with internal and external monitoring and evaluation specialists, to gain impact and understanding of the effect of our funding schemes.
Knowledge Sharing
- Identify and develop opportunities to work collaboratively and share learning.
- Ensure case studies and other content is collated from grant recipients to share through our channels.
Please note the employee will be required to undertake any reasonable work or task requested by the Trust, this will include occasional travel, potentially overnight, in England, Scotland and Wales.
Desirable Experience:
- Experience of working with positive, equitable partnerships.
- Experience in using Grant Management Software including reporting systems and dashboards.
- Ability to manage multiple tasks effectively without compromising on quality or efficiency and be able to adapt to changing demands.
Skills and Knowledge:
Essential:
- Excellent written communication skills, with the ability to build effective working relationships
- Accuracy and attention to detail with a methodical approach.
- Flexible approach to changing circumstances, prepared to re-order priorities as required.
- Practical “can do” approach with ability to manage multiple work streams.
- Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.
- Excellent analytical & numerical skills with the ability to interpret data and share insights.
Desirable:
- AI & CRM experience.
- Stakeholder management experience.
- Understanding of OFGEM WHD regulatory requirements.
Please note that we are not working with third parties for this vacancy and therefore speculative CVs will not be accepted.
We are unable to offer sponsorship and a valid and current right to work in the UK is a requirement for this role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Executive Assistant
Location: Remote (UK), with approximately monthly travel to Stroud
Contract type: 12 months, with aim to make permanent
Salary: £31,000- £35,000 pro rata, depending on experience (plus benefits)
Working pattern: Full time or part time (minimum 4 days/week (0.8 FTE)
Closing date: 6 July 2025
Commencement date: Negotiable, preferably week commencing 18 August 2025
How to apply: Submit your CV and a short covering letter via CharityJob
Introduction
Iswe is a social impact foundation dedicated to finding ways to put people at the heart of social and political decision-making to solve some of society’s greatest challenges. We are looking for a dedicated and experienced Executive Assistant to play a pivotal role supporting our CEO and leadership team.
We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.
Role Purpose
The Executive Assistant is an important role within our organisation, working closely with the CEO and leadership team. This is a dynamic, fast-paced position at the heart of a globally significant initiative. The successful candidate will be a key partner to the CEO, helping translate vision into action and ensuring high-level stakeholders receive timely, professional and thoughtful communication.
We’re seeking an experienced Executive Assistant who is flexible in approach, adaptable to changing priorities, and shares a belief in our vision.
If you believe in the wisdom of everyday people, are values-driven, self-reflective, creative, curious, agile, flexible and enthusiastic, if you want to do work that learns and grows from all the richness each of us brings – where we welcome learning from a diverse array of life experiences, cultures, and backgrounds, if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with authenticity and dedication about our work, we want to hear from you!
Main duties
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Proactively manage the CEO’s diary, inbox and meeting schedule to ensure strategic alignment and use of time
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Draft, edit and manage correspondence, briefing notes, and presentations on behalf of the CEO and leadership team
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Coordinate and support internal and external meetings, including logistics, agenda preparation, taking accurate minutes and tracking decisions and actions that arise
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Support the CEO to track progress on key priorities, ensuring deadlines are met and decisions are followed up
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Provide administrative and organisational support for events, travel and itineraries (UK and international) and other logistics
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Manage the CEO’s social media accounts as directed, posting content and responding to key contacts
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Financial Administration - gather and provide financial information to Finance co-ordinator, gather and co-ordinate receipts etc
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Maintain relationships with senior stakeholders, partners and board members with professionalism and tact
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Assist the CEO and leadership team with additional administration/ organisational tasks at their discretion
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Assisting with research of projects, e.g. potential partner research
Essential skills and experience
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A minimum of five years of experience providing high-level administrative support in a busy organisation
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Proficient in workplace software including Google Workspace, Zoom, Slack, Trello and able to learn to navigate new systems quickly
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Experience of upwardly managing senior leaders with limited time and high responsibility
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Experience managing external communications with senior stakeholders
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Highly organised with exceptional attention to detail and the ability to maintain accurate records and produce coherent reports and minutes
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A proactive, self-starting attitude with the ability to anticipate needs and adapt to changing priorities
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Excellent time management skills: the ability to prioritise and meet deadlines is key
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Strong written and verbal communication skills
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Excellent interpersonal skills and emotional intelligence
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Confidence to constructively challenge when necessary, including speaking openly about conflicting viewpoints or workload balance
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Discretion in handling confidential or sensitive information
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Self-reflective, open to feedback and committed to personal growth
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Enthusiasm for Iswe’s mission and dedication to its continued success
Desirable skills and experience
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A relevant tertiary qualification is advantageous but not essential for example Certified Administrative Professional (CAP), Exec PA Diploma, Certified Executive Assistant Professional (CEAP) etc
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Experience of working within the charity or non-profit sector
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Experience of working in a startup environment
Salary, Benefits and Conditions
We are a supportive and purpose-driven team. We offer:
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Flexible working arrangements
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Generous holiday allowance (35 days plus bank holidays, pro rata)
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Opportunities for professional growth and development
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A supportive, inclusive working culture built on trust and mutual respect
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Opportunities to contribute to globally significant work
About Iswe
We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better. Our current strategy focuses on innovations around citizens’ assemblies (and similar deliberative processes), public services and the relationship between politicians and the communities they serve.
Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26, Good Help and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives.
Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.
The client requests no contact from agencies or media sales.
Are you passionate about driving excellence in patient-centered imaging? Join us at the Royal College of Radiologists and the College of Radiographers as our Quality Review Partner, where you’ll lead expert teams in assessing radiology services across the UK from independent clinics to major NHS trusts delivering evidence-based evaluations that spark real, lasting improvement.
The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. Jointly developed by the Royal College of Radiologists (RCR) and the College of Radiographers (CoR), the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.
As a Quality Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll lead assessments of radiology services across a diverse range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams in delivering independent, evidence-based evaluations, and produce focused reports and action plans that drive meaningful improvement.
What you’ll do:
- Act as the designated Quality Review Partner for a portfolio of imaging services across the UK.
- Provide expert guidance to QSI leads on both the review process and the standards.
- Manage the full review cycle for services in your portfolio.
- Select and coordinate review team members in collaboration with the Quality Improvement Coordinator.
- Participate in quality assurance and moderation activities to ensure consistency and rigour.
What you’ll bring:
- Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
- Strong knowledge of quality assurance and assessment approaches.
- Excellent oral and written communication skills, tailored to diverse audiences.
- Proven ability to prioritise effectively while remaining adaptable to changing needs.
- A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.
- If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Review Partner candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our small and friendly team, working remotely, this summer as a chance to experience working in an edtech environment and use your mathematical skills. We are looking to appoint an intern to support our work over the summer period (including September) across a range of organisational functions.
Summer is an important period for us: teachers and students are on holiday, so it’s a chance to plan and prepare for the year ahead, particularly ahead of our busiest time for subscription and account setup in September. We are therefore looking for an intern to work across three areas:
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Quality assurance (QA) across our question answering functionality. Our coders have developed thousands of question generators that need to be tested to ensure they work as intended; we also upload real GCSE and A level questions that need to maintain fidelity to the real thing while being translated into an online environment. You’ll be testing these questions, finding ways to break them, working out where equivalents don’t work when they should - or shouldn’t - using your mathematical knowledge in a unique way.
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Customer support. We receive around a dozen emails to our support inbox each day from teachers and students who need help with account management and users who’ve spotted something that’s broken. We’re seeking someone who can efficiently problem solve account issues and act as a detective: working out how to replicate an issue a user is having, effectively document it, and pass it onto our devs to fix.
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Social media administration. Jamie might be the face of our social media channels it couldn’t happen without support around the edges. That includes captioning/transcription, adding titles and descriptions, and using our site tooling to link videos to our platform. Some of this is routine, but some requires judgement and social media nous, like deciding on what makes for an effective caption.
Beyond these duties, we intend on making the most of the appointee’s strengths to delve deeper into at least one of these areas with dedicated projects to be presented to the management team. That might be presenting a big-picture vision of how we can increase fidelity to real exam questions in an online environment, or experimenting with AI supportdesk tools to respond to queries, or designing a social media content strategy that aligns with our goals – all areas that aren’t urgent to fix, but have high potential to make a difference. We know we can always learn and improve, and hugely value the insight of fresh pairs of eyes. Our ideal candidate will be keen to get stuck into these challenges and relish the experience to work with a wide range of our team members.
For a full job description, including more about our organisation and the job requirements, see the PDF attached.
Send us your CV (max. 1 page) and brief cover letter via Charity Job by the closing date, Monday 30th June. We will shortlist on an ongoing basis. Interviews will be conducted remotely and include a written task relating to the role responsibilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
We are looking for an experienced, confident and proactive fundraiser to join our income generation team to raise more grant income from charitable trusts and foundations primarily, along with corporates and other partners. These include local schools and community organisations. Maintaining great relationships with these and other supporters Is a key requirement of this role. A confident self-starter, you will have excellent verbal, written and interpersonal skills.
Role Purpose
Working alongside our chief executive (who is an experienced fundraiser), an external larger bid writing resource and heads of programmes, the key objectives are to successfully generate income with grants valuing up to c.£10k in line with KLS fundraising plan and annual budget; develop and maintain relationships, and secure funding from, a portfolio of loyal and prospective supporters. Stewardship, reporting, pipeline and other database management tasks are other key features of the role.
Responsibilities and Duties
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Drafting and submitting funding bids up to c£10k grant value
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Reporting to funders and supporting relationships with funders and partners
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Researching and identifying grant funding opportunities
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Managing bid writing process, including gathering input from colleagues
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Briefing programme colleagues on project monitoring required to produce funding reports, including case studies
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Working with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects and funders
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Ensuring project reports are completed and submitted to funders on time
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Maintaining administrative procedures effectively to support and monitor our fundraising activities. This includes keeping donor records and our database (Salesforce) up to date, ensuring income is recorded accurately and the pipeline is updated, mailing documents and thanking donors
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Comply with Data Protection law (GDPR) and the Fundraising Regulator code of fundraising practice
Skills and Experience
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Track record of fundraising from trusts and foundations for project, core, and multiyear funding
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Working with colleagues to complete funding bids and collect information for reporting requirements
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Proven effective lead generation skills
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Excellent verbal and written communication skills
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Ability to plan and prioritise to meet deadlines
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Excellent report writing for funders and proofreading skills
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Proven effective CRM database use such as the ability to maintain accurate record and income forecasting
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Donor stewardship experience
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Up-to-date knowledge of fundraising best practice and regulation, including GDPR
Personal Qualities
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Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society
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Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking
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Highly self-motivated and positive, with a self-managing “can do” attitude
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Self-directed, results driven and able to multi-task with resilience and adaptability.
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Strong collaborative spirit
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High levels of personal and professional integrity
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Strong attention to detail and quality
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Reliable, with a willingness to work flexibly outside of office hours.
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Clear commitment to our values
Further Information
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Katherine Low Settlement is committed to Diversity, Equity and Inclusion
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All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
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You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
Location: Homebased
Contract: Full time, permanent
Salary: £26,500 gross per annum
Closing Date: 16 June 2025
Interviews: 24 June 2025
Are you a Training Support Officer looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Training Support Officer to join our team.
About the role
This role provides tactical and targeted support to our District teams as we seek to enable our volunteers to deliver training to both cadets and volunteers in line with the Sea Cadets Learning Strategy. This post is responsible for supporting the delivery of the district training, including Royal Marine Cadet (RMC) training activity at Troop level. The work location can be flexible (home or office-based) requiring regular evening and weekend working supporting our volunteers by attending virtual meetings and delivering online training.
Responsibilities
- To provide functional support to our area Training Managers and District and RMC Troop Teams, ensure the district training plans are delivered, amended as necessary throughout the year, to the training plan and in line with identified training needed to best support the delivery of the Sea Cadet Experience.
- To support specific District Teams including the District Training Officer (DTO), District Recreational Officer/ Deputy District Officer (DRO/DDO), District Staff Officers (DSO), and RMC Troop Commanders (Trp Cdr) identified as requiring support under our change management process.
- To work closely with all District Officers to increase the number of certificated, current and competent instructors, and develop the capability and capacity of District Instructors to deliver training to cadets and volunteers across all Districts.
- To support the ATOs/DTOs/RMC Troops in all training matters (including uniformed and unit management teams) with a specific focus on Districts/Troops that need support.
- Support our Programmes and Virtual Training Manager with the co-ordination the of delivery of appropriate MSSC and other approved training packages (including BTEC, Duke of Edinburgh’s Award) appropriate to the age and experience of cadets across the organisation.
- Work under the leadership of our Assistant Director Sea Cadet Learning monitor performance against set targets set by the National Support Centre to ensure equitable access for cadets and adults to the Sea Cadet Experience.
Requirements
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- Experience in working with youth groups and awareness and understanding on the challenges young people face.
- Experience in coordinating and supporting a programme of training activity.
- Experience in coaching and mentoring volunteers.
- Experience of drawing data to create support plans for delivery of activity.
- Experienced trainer with the ability to deliver engaging and impactful training.
For further information, please download the Recruitment Pack.
If you are interested in this role, please apply now!
Benefits
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- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Help shape the future of imaging services by supporting providers on their journey to QSI accreditation. As our Quality Improvement and Review Partner you'll lead independent assessments, guide expert review teams, and drive measurable improvements across NHS and private imaging settings.
The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. Jointly developed by the Royal College of Radiologists (RCR) and the College of Radiographers (CoR), the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.
As a Quality Improvement and Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll support imaging services on their journey toward QSI accreditation and lead independent assessments across a wide range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams, deliver robust evaluations, and produce focused reports and action plans that drive meaningful, measurable improvement.
What you’ll do
- Act as the designated Quality Improvement and Review Partner for a portfolio of imaging services across the UK.
- Provide expert guidance to QSI leads on both the review process and the standards.
- Manage the full review cycle for services in your portfolio.
- Select and coordinate review team members in collaboration with the Quality Improvement Coordinator.
- Participate in quality assurance and moderation activities to ensure consistency and rigour.
What you’ll bring
- Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
- Strong knowledge of quality assurance and assessment approaches.
- Excellent oral and written communication skills, tailored to diverse audiences.
- Proven ability to prioritise effectively while remaining adaptable to changing needs.
- A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.
If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Improvement and Review Partner candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
About Pathfinders Neuromuscular Alliance
Pathfinders is a user-led charity run by and for people living with muscle-weakening conditions. We support disabled people and those who employ personal assistants (PAs) through peer support, information, training, and advocacy. We believe in the power of lived experience and centre disabled voices in everything we do.
About the Role
We are looking for a highly organised and motivated Project Coordinator to lead the delivery of an exciting new learning and development project for individual employers and personal assistants. The project will support people who employ PAs through direct payments and their PAs to develop the knowledge and skills they need through videos, peer-led training, discussion sessions, and case studies.
You will oversee the planning, coordination and delivery of the project, ensuring activities run smoothly, are well-attended, and meet the needs of learners. You’ll work closely with people with lived experience of employing PAs, guest speakers, partner organisations, and the wider Pathfinders team to deliver high-quality, accessible training and resources.
We strongly encourage applications from people with lived experience of employing PAs, or who have supported others to do so.
Key Responsibilities
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Coordinate the delivery of the training project, including scheduling and facilitating sessions, managing communications, and tracking progress against objectives.
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Work with Pathfinders staff, guest speakers and people with lived experience to produce a series of bite-sized training videos for PAs and employers.
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Organise and support delivery of:
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Fortnightly peer-learning sessions for PA employers
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Monthly case study sessions for PAs
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Monthly “Train the Trainer” classes for employers
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Engage and support participants, including managing bookings, sending reminders, and providing follow-up information.
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Promote the project in collaboration with our communications team and external partners, including disability charities, PA networks, and local authorities.
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Gather feedback, measure impact and contribute to reporting for the funder.
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Support participants to access additional training opportunities (e.g. SfC resources, the Individual Employer Fund, local training).
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Ensure accessibility and inclusion are embedded in all activities.
Person Specification
Essential:
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Strong project coordination skills and the ability to manage multiple activities simultaneously
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Excellent communication and people skills – confident talking to diverse audiences including disabled people, PAs, professionals and partner organisations
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A clear understanding of the challenges and responsibilities of employing personal assistants
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Good digital skills and confidence using online platforms like Zoom, Google Drive, Microsoft Office and social media
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Ability to work independently, manage time effectively and meet deadlines
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Committed to inclusion, accessibility and user-led values
Desirable:
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Lived experience of employing PAs or supporting someone who does
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Experience creating or coordinating learning content or training sessions
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Experience working in the disability, health or social care sector
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Knowledge of direct payments and personalisation in adult social care
Timeline:
We are expecting funding for this role to be confirmed on 30 June and if this is confirmed, we are hoping to get started as soon as possible. The closing date for this role is therefore 30th of June, with interviews to be held between 1st-6th July.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The new Finance Administrator will join our small and friendly UK team for 15 hours a week, starting from June. They will be responsible for effective financial and legal activities of the UK team.
- This role is for someone living in the UK.
- The job is remote (working from home) with staff meetings in person every few months. Hours can be flexible.
- The initial contract is 12 months, but can be extended upon review.
- Salary is in the range of £26k-£27k (pro rata).
ABOUT MIDDLE EAST MEDIA: We are a Christian organisation producing media and empowering other content creators to move the people of the Middle East towards faith in Jesus Christ. Together with our teams and supporters, we’re using creative media to reach those who need it most—especially in places where sharing the message of Jesus is challenging.
Key Responsibilities
1.Regular Reporting
- Forecast and create monthly cash flow as requested.
- Report on cash reserve levels with reference to the reserves policy.
- Produce timely and accurate management and financial accounts information, as requested by the Director or Trustees each month, with full explanation on significant areas and variances from budgets, using accrual accounting methods.
- Prepare and send quarterly & yearly reports to the financial team of the International Board.
- Produce other reports and recommendations as appropriate or requested.
2.Budgets
- Help to generate annual budgets.
- Work with staff and Treasurer to identify risks & opportunities to help deliver within the budgets.
- Facilitate financial support and guidance to budget holders.
3.Audit and Year End
- Prepare the information for statutory annual accounts for the auditors.
- Liaise with external auditors or equivalent, as needed.
- Submit annual returns to the Charity Commission on time.
4.Controls, Procedures, Systems
- Ensure accounting process remains compliant with the appropriate Charities SORP (Statement of Recommended Practice).
- Manage the annual report process to ensure a quality annual report is produced with an accurate and dynamic reflection on the year that the report refers to.
- Provide support in reviewing, monitoring and developing an appropriate and effective financial framework (policies, regulations, procedures and controls) that are in line with MEM’s strategy and values.
- Ensure financial processes and policies are up to date, communicated to and understood by the staff team and the Trustees. Ensure they are also in line with any regulatory requirements.
- Ensure appropriate risk management techniques and financial controls are embedded throughout the charity at strategic and operational levels.
5.Donor Support
- Deal with any donor queries that come by email.
- Maintain up-to-date records of donors, field staff and other contacts in the MEM’s database.
- Support the team with gift acknowledgements.
- Set up standing orders and keep records.
- Process and record completed Gift Aid declarations, and regularly submit Gift Aid reclaims to HMRC.
6.Financial Administration
- Input all financial data (income and expenditure) into organisation’s CRM, accounting and other relevant software.
- Prepare and follow up suppliers’ invoices for payment.
- Make payments for all authorised invoices.
- Process expense claims and make payments.
- Manage the banking of income (cheques and cash).
- Schedule transfer of funds to the field on a regular basis, making sure the transfer statements have the right codes.
- Act as one of the signatories for the bank accounts making amendments, payments and being a first point of communication with bank as required.
- Liaise directly with the outsourced payroll provider. Prepare, submit and issue P11Ds and ensure appropriate payment.
- Manage pension details and ensure contributions for all staff are made on time.
7.Other Duties
- Provide support during the recruitment process.
- Collate staff timesheets, keep track of holiday and staff sickness in line with MEM policies.
- Prepare and check monthly payroll details before sending to the payroll provider, including sickness reporting etc.
- Manage incoming post and liaise with Mailbox administration (mail will be forwarded to your address).
- Be the primary contact with the Charity Commission.
- Determine the insurance needs and negotiate suitable policies on a timely basis.
- Contribute to the general operation and activities of MEM’s UK team, attending meetings as required, sharing knowledge and expertise.
HOW TO APPLY:
- Please send your CV with a cover letter including WHY THIS JOB APPEALS TO YOU.
- Applications close midnight Sunday 8th June 2025.
- Interviews early June.
- Contact Jolita if you have any questions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a dedicated and proactive Fundraiser to help grow our income and sustain the life-changing work we do every day!
Sportability provides opportunities for people with paralysis to participate in a programme of sport and challenging pursuits. Our aim is to get them out of their wheelchairs, off their crutches and sticks and into canoes, gliders, microlights or sailing boats. Whether quad biking or Blokart sailing, shooting shotguns, air-rifles and pistols, or bows and crossbows, it’s about turning their back on ‘disability’ and JUST DOING IT!
This is a brand-new position and an exciting opportunity to join our team at a pivotal time in our development. You’ll play a central role in shaping and delivering a diverse range of income-generating activities that drive forward our strategic fundraising plan. Your work will directly support the growth of our charity, enable us to reach more people, and help create lasting, positive change in their lives.
Permanent WFH Contract
• Hours: Flexible but no less than 20 hours (part time) with a potential to grow to (full time) 30 hours per week. We offer flexible hours to accommodate caring responsibilities.
• Pay £15,600 per year (part time) - £23,400 per year (full time), pro-rata for any agreed variation between those times
You will be required to travel to North London for training and meetings
Key responsibilities include:
- Researching and securing funding from trusts, foundations, individuals, and corporate partners
- Writing grant applications and donor proposals
- Building and maintaining meaningful relationships with donors and supporters
- Developing engaging fundraising campaigns and communications
We’re seeking someone who has:
- Some experience in fundraising
- Good typing skills and experience with Word and Excel
- Good communication skills - both written and verbal
And is:
- Organised, self-motivated, and creative in their approach
- Passionate about making a difference in people’s lives
Why work with us? At Sportability, you’ll be part of a small, team that genuinely cares. We offer:
- A welcoming and supportive workplace
- Flexibility to help you achieve a healthy work-life balance
- The opportunity to contribute to a cause that matters
- Ongoing training and development
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Consultancy work (Afghanistan Programme)
Terms of Reference for a Final Evaluation and Report
ToR
Consultancy work: Final Evaluation and Report
Commencement date
4 July 2025
Duration
c. 8 weeks (subject to change)
Accountable to
CAFOD Afghanistan team – Grace How and Kitty Chevallier
Overview: Conduct a Final Evaluation for a project entitled ‘Provision of humanitarian and livelihood support’, also known as ‘HELA’ (Humanitarian and Economic Livelihoods Assistance’). The 3-year project is funded by Misereor / Katholische Zentralstelle für Entwicklungshilfe (KZE), with co-funding provided by CAFOD. It is implemented by two local partners in Afghanistan, in three provinces, between 1 September 2022 and 31 August 2025.
CAFOD has been supporting local organisations in Afghanistan, including the two implementing partners for this project, since the 1980s to help tackle issues of poverty and injustice and to respond to humanitarian emergencies.
Background and Context
Project Brief: This project is a result of partnership and joint work between CAFOD and the consortium members. The project builds on CAFOD’s existing programming in Afghanistan which strengthens the capacity of at-risk households by diversifying their livelihood options. The project focuses on meeting basic needs as well as promoting inclusive development, with the objective of strengthening resilience, particularly for the most vulnerable. As the project approaches the final few months of implementation, CAFOD is seeking to engage an external consultant to conduct a participatory final evaluation for this project. This will evaluate how effectively the project has been implemented, its major impacts and lessons learned, and recommendations for future similar programming. It is expected that the final evaluation will have a particular focus on the consortium partners’ ways of working: the strength of their collaboration, the efficacy and suitability of monitoring and evaluation approaches, and the benefit of learning events and strategies used through the project.
CAFOD and our partners are working with the same target group throughout the duration of the project, not only providing humanitarian and livelihood support, but also raising awareness amongst participants of families' rights from an Islamic perspective. Over the past two decades, much work has been undertaken to empower Afghan households and enable them to exercise their agency. Partners are taking a variety of approaches to further these aims in the project.
Ultimately, the project aims to support and ensure that the rights of poor and vulnerable people in Bamyan, Kabul, and Kunduz provinces are upheld and they have increased agency in their social and economic development.
Directly, the project has been planned to achieve programme outcomes:
- The basic needs of targeted households are met.
- Targeted participants have improved resilience through diversified livelihoods.
- Targeted community leaders and members (male and female) are equipped and empowered with the knowledge and skills to promote and uphold their rights from an Islamic perspective.
Project Target Group and Location: The project will reach a total of 350 participants in three provinces of Afghanistan (Bamyan, Kunduz and Kabul) with a combination of humanitarian assistance, livelihoods training and other activities.
Project Duration: September 2022 – August 2025 (36 months)
Scope of the Final Evaluation:
The purpose of this final evaluation is to assess the overall performance and objectives of the completed project, in relation to the specified objectives, logical framework, and work plans. The evaluation will examine the extent to which project outcomes have been achieved, the quality and sustainability of results, and the relevance and appropriateness of strategies employed and ways of working. This participatory evaluation will analyse not only what has been achieved, but how it was achieved, how it was measured, and what could have been improved. This will include an examination of accountability measures, and how participants and other stakeholders were engaged throughout the implementation process, including how participants were given the opportunity and encouraged to share feedback and help shape the design of the project. The consultant will make and explain recommendations for consideration in implementing future projects of a similar nature.
The evaluation should include a review of the project’s monitoring data, secondary documents, a workshop with staff, and some direct data collection from key stakeholders including targeted participants taking part in the livelihoods training activities, as well as their relatives and community members. Findings of the evaluation will be used to guide and improve future project design and implementation. They should be written up into a final evaluation report (no more than 30 pages) which will be made available to CAFOD, Misereor and both partners.
As well as assessing progress towards logical framework indicators, the evaluation should focus on capturing, documenting and assessing lessons learned to inform future project design and implementation.
The assessment will be conducted in close coordination with CAFOD’s Afghanistan team, including the Country Programme Representative, Programme Officer, and Programme Support Officer.
Objectives of the Final Evaluation:
- To assess the project and its effectiveness in meeting its three outcomes and supporting targeted Afghan households, through material assistance, livelihoods skill training and associated support, advocacy initiatives, and other activities.
- To evaluate the strength and appropriateness of the projects MEAL systems:
- To what extent did project monitoring and evaluation help track project progress and achievements?
- How effectively was participation and accountability built into project design and implementation, and partners’ ways of working with stakeholders?
- How effectively were learning opportunities used throughout the project (including peer learning and exchange visits, learning workshops, regular progress workshops, etc.)?
- To assess and review consortium functionality, partnership dynamics, and collaboration.
- To capture and assess key lessons learned from the project from various stakeholders including project staff, participants, civil society groups involved in the project, community leaders and other community members.
- To assess the sustainability and impact of project achievements, including:
- Changes in participants’ social and economic agency and participation
- Shifts in community attitudes and behaviours
- Capacity built among local partners and stakeholders.
- To produce a high-quality report, no longer than 30 pages, which will be shared with CAFOD, Misereor and implementing partners.
Deliverables and proposed deadlines:
- Develop a short inception report with proposed methodology, plans and tools for collecting data from stakeholders, for the final evaluation (1st and 2nd week of contract), to be discussed and agreed with CAFOD and partners.
- Gather data from relevant stakeholders (3rd and 4th week of contract)
- Submission of draft report (6th week of contract)
- Review and revision of report based on feedback (6th and 7th week of contract)
- Submission of final report (8th week of contract)
- Presentation of report to CAFOD and partners– date to be confirmed.
Methodology:
- The evaluation should adopt a participatory mixed-methods approach, beginning with a desk review before integrating quantitative and qualitative methods to ensure that data collected is triangulated and can be communicated, explained and contextualised.
- It is expected that the consultant will combine surveys/questionnaires with structured interviews, FGDs and KIIs. Note that to enable the open and unrestricted sharing of opinions and information, the data can be anonymised where relevant and appropriate.
- Evaluation team members are encouraged to use innovative methods to collect and analyse data. The qualitative component will allow for more in-depth data gathering to gain more insightful findings from relevant target groups regarding their experience of the project and its impact.
- Data is expected to be gathered from key project stakeholders, including:
- Targeted participants (in vocational training, first aid training, and Local Leaders Committees).
- The midterm evaluation will be supported by two workshops: an initial developmental workshop in which the data collection methods will be discussed with CAFOD staff and representatives from partners to obtain feedback and input; and a feedback and validation workshop after submission of the draft report, to obtain input on findings and recommendations.
- The consultant(s) are expected to propose the most suitable method of sampling/randomisation and the sample size will be determined in collaboration with CAFOD and partners. Information shall be collected from across specified beneficiaries, partners and stakeholders.
- All data collected during the baseline study will be disaggregated by age, gender, disability, and location.
Ethical Considerations
The below ethical considerations will be adhered to during the midterm evaluation:
- The evaluation will be conducted by an independent and impartial external consultant.
- Quantitative data will be obtained from a randomly selected representative sample.
- Participation in the study will be voluntary, and individuals must be able to curtail their participation in the study at any time.
- The safety of participants and implementing partner staff will be paramount.
- Anonymity, confidentiality and safeguarding of study data (both during data collection and for data storage) will be guaranteed.
- There will be no risks and benefits for individual participants.
- The culture, norms and traditions of study populations will be respected and laws of the country upheld.
- Participation in the evaluation will involve no additional security or safety risks for participants, in light of the current context in Afghanistan.
- The content of the evaluation will be treated confidentially and only shared with CAFOD, partners and Misereor.
Required Competencies:
- A minimum master’s degree in social sciences or relevant field;
- Other training/certifications in thematic areas relevant to the project will be an asset (livelihoods, gender, behavioural change communication etc.);
- Other professional training on Research Methodology, Development Evaluation, and Impact Evaluation from recognised institutes/universities would be an asset;
- A proven track record of an ability to pragmatically apply in-depth knowledge and experiences of issues and practices in the fields of humanitarian, livelihoods and gender in Afghanistan;
- Strong computer and analytical skills with ability to write and review technical documents/ reports, conduct interviews as part of background research.
Demonstrable Skills and Experience:
- Record of publication of social research documents, evaluation reports, survey reports, study reports on livelihoods and rights issues is a strong asset;
- Experience of carrying out mixed-methods studies and evaluations and in producing high quality analytical reports (at least 2 recent reports should be submitted with the RFP);
- Strong background of statistical data analysis skills and strong proficiency with data analysis packages (in Stata or SPSS);
- Member of professional societies/forums (e.g. evaluation society) will be an asset;
- At least 6 years’ experience managing evaluations, baselines and/or assessments for community-based programmes, including since August 2021;
- Experience in delivering high quality assessments, research or evaluations for institutionally funded projects such as FCDO/DFID, EU or USAID;
- Experience working with and/or evaluating the work of national NGOs and CSOs in Afghanistan;
- A gender-balanced team (at all levels) is highly desired;
- Ability to adapt plans and approaches, sometimes at short notice;
- Fluency in English essential; ability to conduct interviews in Dari and Pashto essential.
CAFOD is committed to creating a safe environment for all project participants, especially children, young people and vulnerable adults, and to prevent their physical, sexual or emotional abuse. The consultant will be expected to follow these commitments and sign and adhere to all relevant policies and procedures.
Interested candidates are requested to submit the following by 29 June 2025. Please see CAFOD website to email the documents requested below
- Updated CVs (lead consultant and associates if any)
- Technical proposal with proposed methodology and detailed work plan
- 2 examples of similar assessments, evaluations, research, analytical report writing in English
- Financial proposal: Up to a maximum of USD 14,000. This fee should include all consultancy costs, including data collection costs (travel, accommodation, food etc.) as well as all applicable VAT and Tax.
Submissions will be reviewed and scored according to a) the criteria and considerations listed in this Terms of Reference, b) the suitability of the project plan/method statement and c) value for money.
Management and Reporting Arrangements:
The recruitment and initial briefing to the consultant will be managed by CAFOD, in consultation with the project partners.
Both in-country implementing partners will provide logistical and administrative support and guidance, including supply of relevant documentation, and help with the organisation of meetings and interviews (the financial costs of this will be covered by the consultant). Additionally required costs such as refreshments for FGDs will be paid for by partners. The consultant will be responsible for working with partner staff to arrange interviews and field visits ensuring all relevant stakeholders are available at the place and time agreed; the consultant(s) will provide facilitation of workshops, FGDs, meetings and field visits.
Deliverables will be reviewed, appraised and accepted by members of CAFOD’s Afghanistan staff, in consultation with the relevant partner staff members.
Summary Timeline (subject to change):
19 – 29 June
Circulation of TORs and Invitation to Submit Quotations
29 June
Closing date for applications
2 July – 3 July
Interviews with short-listed consultants
4 July
Final consultant selection and contract signing
5 July – 4 August
Planning, document review and fieldwork
14 August
Submission of draft report to CAFOD
15 - 23 August
Review, feedback and revision of report
31 August
Presentation of report findings and recommendations to CAFOD, partners, and Misereor.
The selection consultant(s) will be expected to fully agree to comply with all relevant CAFOD policies during the contracted period including the Safeguarding Policy and Code of Conduct, and provide references.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
The purpose of this role is to provide leadership, oversight and curation to the FYT Leadership Team, and to lead the smooth running of the FYT Organisation which supports the wider FYT Movement. This will include coordinating the delivery of the strategic plan, leading fundraising, and working closely with the FYT Board to oversee the smooth running of the organisation.
Hours: 22.5 hrs per week
Salary: £24,116 per annum (£40,194 pro rata) + 9% pension
Holidays: 5 weeks plus bank holidays and 3 additional days at Christmas
Location: Working from home, with nationwide travel expected
Key Responsibilities:
- Lead the FYT Movement – Engage with movement members
- Listening
- Inspiring
- Taking inspiration from
- Facilitating collaboration and cross-pollination
- Lead the FYT staff team – supporting, supervising, enabling and encouraging and ensuring appropriate HR functions are carried out.
- Lead the fundraising strategy for the organisation, giving attention to securing grants, as well as donor fundraising . Report as necessary to funders.
- Work with the Finance Officer to manage the budget and finances within the parameters agreed by the Board.
- Facilitate the effective function of the Leadership Team, enabling the smooth and efficient carrying out of the strategic priorities.
- Provide Line Management support and supervision to the other members of the Leadership Team.
- Develop, implement and monitor FYT’s strategic plan in partnership with the FYT team and board
- Engage in practical theological reflection on FYT’s mission and how it is expressed.
- Attend and contribute as required to Board meetings, working closely with the Chair and Board to ensure that appropriate issues are raised, and that any agreed action is put into effect.
- Be an advocate for marginalised young people, the issues they face, and youth workers and projects working with them (pursuing prophetic mischief, provocation, and taking up our unique space in the youth ministry community).
- Make links with appropriate Christian, voluntary and statutory bodies and to represent FYT in appropriate forums and pursue opportunities for collaborative working.
- Support the active promotion of the FYT training and resource offer.
- Lead the monitoring and evaluation (impact assessment) of FYT’s work
Other functions:
- Meet regularly with Line Manager for supervision.
- Undertake administration and keep necessary work records.
- Comply with all FYT policies and procedures.
- Work collaboratively with the FYT leadership team and Board to ensure that organisational policies are regularly reviewed.
- Engage in CPD/lifelong learning.
- Undertake any other tasks that may be requested, commensurate with the nature and level of the post and as may be required by the Board of Trustees.
Additional Information
- The Leadership Team is supported by a contract with Giraffe HR that assists in the day to day running of the organisation, primarily managing the finances of the organisation.
- Engagement in ongoing, regular youth work with marginalised young people is not a requirement of this post, but encouraged. FYT will be flexible where possible in order to facilitate this.
The client requests no contact from agencies or media sales.
Contract: Permanent
Hours: Part time – 18.5 hours per week
Salary: £25,000 per annum (pro rata £12,500)
Remote: This role is homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for someone who thrives on following set processes and being organised, with exceptional attention to detail. Accuracy and a drive for perfection are essential qualities for anyone undertaking this role.
The Assessment and Data Administrator role is responsible for assisting with online assessment systems to ensure that full compliance of awarding organisations requirements are adhered to. Additionally, this individual will be the first point of call within the team for candidate or customer queries around our operational processes.
We are looking for a positive, self-starter with strong organisational skills, who is confident with managing multiple tasks, and priorities and is able to provide an efficient support. The ideal candidate will be able to work well in a team and also work of their own initiative, confidently communicate with stakeholders at varying levels of seniority and display judgement, integrity and trustworthiness as you will be privy to learner information.
To be considered for this role, the successful candidate must have previous experience of working with IT and online learning platforms and be confident in managing the breadth of tasks within this function.
Key responsibilities for this role will include:
- Registration of learners across awarding organisation(s) for all courses.
- Maintenance of learner records with the awarding organisation(s).
- Supporting lead IQA in preparation for external quality assurance visits.
- Management of and claiming of completed certificates and their distribution to learners across all courses.
- Maintaining accurate records of learner data for reporting and planning purposes.
- Supporting the Academy team by providing data on learner number, course breakdown and completion rates.
- Handle incoming enquiries relating to Academy operational processes.
- Create effective interactions with customers across various platforms.
- Collaborate with cross-functional teams to escalate and resolve complex customer queries, fostering a seamless customer journey.
- Managing customer queries and assigned inbox.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Develop and maintain an understanding of NYA internal processes and the wider Youth Work qualification landscape.
- Effectively troubleshoot and answer customer queries, seeking appropriate solutions and liaising with other departments to ensure customer support is delivered to the highest standard.
- Maintain in-depth knowledge of NYA Academy products and services.
- Contribute to the development and improvement of the customer service knowledge base, ensuring relevant and up-to-date information is available.
- Provide support to the Academy Team and wider NYA as appropriate
- Provide effective call handling day-to-day.
- Any other duties that may reasonably be required of the role.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
- We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
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