Content jobs
Healthwatch
Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public.
Healthwatch has a remit which covers all publicly funded health and social care services for adults and children.
The Advocacy Project delivers Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea – three of 152 local Healthwatch organisations. We’re building on the important work that’s been done to date, while bringing new insights from the voices of seldom heard and hard to hear groups.
About the role
In this role you will promote Healthwatch to local residents and stakeholders, and support people to get involved in our work. You’ll be a skilled communicator, comfortable networking and engaging with a diverse range of local residents. This role is primarily based in Westminster, and we’re looking for someone who can understand and relate to the diverse local population.
Your role will involve finding innovative ways to present the information the team gathers to key audiences. This will range from face-to-face conversations with partners and funders through to producing imaginative materials. This includes producing accessible reports and presentations to make sure we can maximise the impact of people’s feedback.
You’ll be responsible for a variety of internal and external communications for the Healthwatch Westminster producing impactful communications across all platforms including our website, social media channels and newsletter. You’ll also produce informative and engaging content for our websites, keeping it fresh and relevant for our diverse audiences.
As well as developing our online presence, you’ll own the Westminster engagement plan. This will involve identifying engagement opportunities, working with the Volunteer Coordinator to ensure we have good coverage at events across the borough, and getting out into the local community to promote our service and hear from local residents.
Working as part of a small team, you’ll be involved in many aspects of the organisation. You’ll need to be flexible, with a ‘can do’ attitude to meet the evolving needs of the service. You will need to work in close collaboration with our other Healthwatch services in Kensington & Chelsea and Brent, and occasionally support communications and engagement in those areas when the need arises.
Key responsibilities
Engagement
î Develop a vibrant engagement plan for Healthwatch Kensington & Chelsea, ensuring that we reach a wide range of residents from different communities, with an emphasis on those most likely to experience poor health outcomes.
î Develop effective relationships with local voluntary organisations and community groups to promote the Healthwatch service and carry out engagement activities and signposting sessions.
î Practice culturally responsive engagement, demonstrating the ability to communicate and effectively interact with people across cultures with diverse protected characteristics, whilst maintaining openness and showing respect to people who have a different social or cultural background to your own.
î Keep abreast of good engagement practice and actively seek out innovative ways to capture and express people’s views/experiences, including engagement techniques appropriate to different audiences.
î Work in partnership with local community groups to support engagement in projects, including coproduction and joint communications.
î Take a lead role in making sure all Healthwatch Kensington & Chelsea activities involve people from all sections of the community, including seldom-heard communities.
î Work closely with the Volunteer Coordinator to ensure that volunteers are able to participate in engagement plans.
Communications
î Create engaging and up-to-date digital media content across all digital channels, including web content, Twitter and Facebook.
î Create regular newsletters and e-bulletins, circulating these to key stakeholders to support engagement.
î Design reports, presentations and stationery templates for the Healthwatch service, making sure all materials keep to the Healthwatch brand guidelines.
î Answer and respond appropriately to calls about the service, seeking guidance from the team where appropriate to give signposting support via phone and email.
î Keep up to date with best practice from Healthwatch England, by reading, attending courses and networking.
î Carry out any other tasks needed for the service to run smoothly, as directed by the Healthwatch Manager.
General responsibilities
î Participate in team meetings, training and organisational development.
î Contribute to monitoring reports.
î Keep to our policies, including health & safety, safeguarding and risk regulations.
î Work to our mission, vision, and values.
î Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.
Person specification
Essential
î Good understanding of the NHS / social care, in particular the importance of patient voice and engagement for improving and developing services
î Experience of carrying out community engagement
î Experience producing communication materials for a variety of channels and audiences
î Experience of working with diverse communities, particularly in Kensington & Chelsea/ North West London
î Good understanding of health inequality and the role Healthwatch can play in reducing this.
î Excellent interpersonal skills and ability to work effectively with a wide variety of stakeholders ranging from local residents, colleagues, partners, trustees and commissioners.
î Excellent organisational skills, ability to take initiative and plan your own workload.
î Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
î Willingness to attend further training and to adopt new procedures.
î Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values
Desirable
î Evidence of ongoing personal development and training related to the role.
î Previous experience of working within a Healthwatch service.
î Experience of creating visual content such as digital graphics or video.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident Committed and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
Reporting to the Head of Internal Communications and working alongside a delivery manager, this new fixed term role will be a crucial colleague helping us to deliver a new network wide communications platform. The platform is key to a new internal communications strategy to enable the Age UK Network of local, national and international charities to collaborate more effectively and ultimately deliver more for older people.
This role will act as the internal communications team's key specialist on the project and work closely with a Delivery Manager, technology colleagues and our platform provider.
The successful candidate will bring significant internal communications experience and be able to demonstrate and evidence knowledge and significant expertise in setting up, launching and embedding a new intranet across a complex network of organisations. Strong collaboration and presentation skills are essential as the role will work with diverse stakeholders through the delivery and launch phases.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (EC3N 2LB). As this is a new fixed term role, with high stakeholder engagement, you will be expected to attend the office twice a week. Travel costs to the London office are not covered by the charity.
Please note: This is a 12-month fixed-term contract position.
Age UK internal grade: 4L
Last date for applications Monday 22nd June 2026.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Demonstrable and significant experience of delivering new online internal comms platforms (intranets) from start to finish (A, I, P)
- Evidence of significant experience of internal communications stakeholder management (A, I, P)
- Evidence of significant experience of devising and delivering training programmes as part of the establishment of new internal comms online platforms (A, I)
- Evidence of incorporating Diversity, Equity and Inclusion into internal communications strategies and content (A, I)
- Evidence of significant experience of devising and delivering content governance processes for internal communications platforms (A, I)
- Evidence of significant experience advising and coaching senior leaders on internal communications (A, I, P)
Skills and knowledge
- Evidence of strong project management skills within an internal communications context (A, I)
- Evidence of strong written communications skills, with the ability to distil complex information into compelling content (A, T)
- Strong knowledge of the workings of internal communications platforms (intranets) (A, I)
- Confident presenter and facilitator with evidence of strong presentation skills (I, P)
Personal attributes
- Evidence of strong people skills, including examples of collaborating across all levels of an organisation and across networks, federated structures or complex partnerships (I, P)
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Previous experience of working within the charitable sector (A)
- Journalistic background (A)
- Experience of working in a federated organisation (A)
Skills and knowledge
- Evidence of strong video and audio experience for employee and partner audiences (A)
Please look at the attached job description for more information on the role responsibilities.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
The Lambeth Palace communications team supports the Archbishop of Canterbury in their ministry across the Church of England, the nation and the worldwide Anglican Communion. We are responsible for helping communicate the Archbishop's teaching, preaching, pastoral ministry, public engagement and leadership of the Church through media, digital communications and strategic communications activity.
As Digital Communications Manager, you will take day-to-day responsibility for the Archbishop's digital channels and website, producing compelling content and helping audiences engage with the life and ministry of the Archbishop and the wider work of Lambeth Palace. You will create and manage digital content across social media platforms, video, photography, web and email, helping ensure our communications are engaging, accurate, timely and appropriate for a wide range of audiences.
This is a varied and hands-on role in a small, collaborative team. You will need strong creative and technical skills alongside excellent judgement, initiative and organisational ability. You will often work independently, managing projects from concept through to delivery, while also building strong relationships with colleagues across Lambeth Palace, the Church of England and the Anglican Communion.
The role offers a unique opportunity for someone who is passionate about digital storytelling, understands the role the Christian faith plays in public life, and wants to use their skills to support the Church's ministry and mission in the digital sphere.
This role closes for applications on Sunday 4th July 2026
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique opportunity to join a pioneering national charity transforming the lives of hens and the people they encounter. Since 2005 the British Hen Welfare Trust has rehomed more than one million ex-commercial laying hens, giving them the opportunity to enjoy happy free-range retirements.
Today, the BHWT is doing even more. Through its innovative Hens Helping Humans programme, the charity is exploring how our feathered friends support wellbeing, social inclusion and rehabilitation, including projects within prisons, educational and community settings. Alongside this, the BHWT is developing exploring improvements in quail welfare and expanding its reach internationally, helping to shape the future of hen welfare, education and human-animal interaction.
This is an exciting opportunity to steer the fundraising function of a growing organisation driving positive change through welfare, education, research and advocacy.
About the Job
Job Title:
Individual Giving Manager
Reports to:
Joint Head of Operations
Hours:
Monday to Friday 09.00 to 17.00 (1 day per week in office) Part-time hours considered
Salary Band:
£35-40K
Main Responsibilities:
The Individual Giving Manager will lead the development and delivery of the BHWT’s individual giving and supporter development programme, helping to grow sustainable income and build long-term relationships with supporters.
The role combines strategic planning with hands-on fundraising delivery across regular giving, lottery, appeals, legacy giving, in memory fundraising and major donor relations. Working closely with colleagues across the charity, the postholder will enhance supporter journeys, improve donor stewardship, increase recruitment and retention, and identify new opportunities to maximise long-term sustainable income.
- Support the development and delivery of the charity's individual giving and supporter development strategy and annual plans.
- Lead and grow regular giving, lottery, appeals, legacy, in memory and major donor income streams.
- Create and deliver integrated fundraising campaigns across digital, email, social media, direct mail and other channels.
- Develop and continually improve supporter journeys to increase acquisition, retention, engagement and lifetime value.
- Design and implement donor stewardship programmes to strengthen supporter loyalty and long-term giving.
- Manage and grow the BHWT Lottery.
- Develop legacy marketing and in memory fundraising initiatives.
- Build and steward relationships with major donors, pledged legators and high-value supporters.
- Use Salesforce and supporter insight to segment audiences, analyse performance and maximise fundraising effectiveness.
- Monitor fundraising KPIs and provide regular performance reporting and recommendations.
- Work collaboratively with marketing colleagues to create compelling fundraising content and campaigns.
- Identify and test new fundraising products and supporter engagement opportunities.
- Provide line management, coaching and support to fundraising team members.
- Ensure fundraising activities comply with GDPR, fundraising regulations and best practice.
About You
To apply for this role, you must have:
- Proven experience managing individual giving programmes and delivering income growth.
- Experience of regular giving, legacy fundraising, in memory fundraising and/or major donor fundraising.
- Experience of supporter acquisition, retention and stewardship.
- Experience delivering successful fundraising campaigns across multiple channels.
- Strong relationship-building and stakeholder management skills.
- Experience using CRM systems such as Salesforce and supporter segmentation.
- Excellent communication, organisational and analytical skills.
- Ability to combine strategic thinking with hands-on fundraising delivery.
- Strong IT skills including Microsoft 365.
- Strong empathy for animal welfare and the work of the charity.
Desirable skills:
- Experience of managing staff.
- Experience working within the charity sector.
- Knowledge of donor stewardship and engagement best practice.
- Experience of project management or content creation tools.
Are you a creative, organised and proactive events professional with a passion for creating high-quality supporter experiences?
From intimate cultivation dinners to flagship stewardship moments, our high value events play an important role in building meaningful relationships with our most committed supporters. We’re looking for an exceptionally organised High Value Events Officer to play a key role in supporting the delivery of this varied and ambitious programme.
What does this role do?
As High Value Events Officer, you'll:
- independently deliver an assigned portfolio of events that support the wider events programme, including end-to-end management and on the day delivery.
- deliver the full event life cycle from planning, delivery and evaluation including the management of venues, suppliers, creatives and logistics.
- produce the creation of all event content and collateral from printed collateral, speeches and multimedia content, engaging and inspiring our supporters.
- manages cross organisational event project groups to agree event aims and objectives and to facilitate planning.
- work with a range of internal and external senior stakeholders including the Chief Executive, Directors, Trustees, UHNW supporters and celebrity ambassadors.
Interviews for this role are provisionally scheduled for 1st and 2nd July 2026.
Could this be you?
To be successful in this role, you’ll have solid experience working with high value supporters within the charity sector, and a good understanding of how engagement events support cultivation and stewardship in a philanthropic setting. You’ll be confident in taking ownership of your work, with the ability to manage priorities and deliver high-quality events with support from the High Value Events Team Manager.
You’ll be a strong communicator, comfortable building relationships with senior stakeholders and collaborating effectively across teams. Well organised and detail-oriented, you’ll be able to balance multiple projects and deadlines. Above all, you’ll demonstrate a genuine commitment to the mission and values of Dogs Trust and the impact of our work.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Introduction to the role
As an Associate Product Manager at Full Fact, you will be part of a team that helps tackle the spread of misleading, dangerous claims and hold those responsible to account.
You will be responsible for engaging and growing Full Fact’s audiences through website and email channels. Working collaboratively with colleagues across different teams, the successful candidate will be a self-starter, taking a data-driven approach to develop creative strategies to improve acquisition, retention, and user journeys.
If you are passionate about using technology to build a better information environment, and thrive in a collaborative, mission-driven environment, we'd love to hear from you.
If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant.
Job Definition
Website
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Assist with the delivery of Full Fact’s website product roadmap in. Tasks include: frontend redesign and functionality, CMS development.
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Contribute to prioritisation of backlog based on user needs and analytics.
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Manage and optimise engagement tools such as popups and email sign up journeys.
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Manage the MailChimp platform.
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Provide technical support for team members in building Full Fact’s weekly email newsletter.
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Develop and optimise automated email journeys when required.
Analytics
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Monitor and develop KPIs across email and website.
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Run A/B tests to improve conversion and engagement when relevant.
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Produce insights to inform product decisions.
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Work with analytics tools (mostly Google suite) to improve tracking and reporting
Search Engine Marketing
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Maintain and optimise the Google Ads Grants programme when capacity allows.
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Support content teams to optimise SEM strategies including exploring GEO strategies where relevant.
What we are looking for from you
Political impartiality and sensitivity:
You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).
Understanding of public debate in the UK and sensitivity to the political context we work in.
Essential skills & experience
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Have excellent communication skills, both verbal and written
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Be highly organised with the ability to manage own workload
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Able to work collaboratively with technical and content teams
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Understanding information environment in which Full Fact operates
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Sensitivity to the need for political impartiality in relation to Full Fact's work
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Experience of delivering website improvements to enhance user experience
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Experience managing CMS platforms
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Experience managing email communication platforms (e.g. MailChimp)
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Experience of utilising website analytics to inform website development
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Proficient in Excel, data analysis and reporting
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Understanding of SEM strategies and best practice
Desirable experience
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Experience of working in the media and journalism landscape
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Experience of Agile working
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Experience with Google Analytics, Tag Manager, or related tools
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Experience conducting A/B or multivariate testing
What we offer
Starting salary of £32,000 - £40,000 per annum depending on experience.
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Workplace Pension
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Generous holidays
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25 days holiday plus bank holidays
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In addition, we close the office for a period between Christmas and New Year
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Day off for moving home
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Comfortable, centrally located London office with good transport links
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Employee Assistance Programme
How to apply
Upload your CV and cover letter using the link below by 10am on Monday 29 June 2026
Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously
Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship on our website.
How the application process will work
We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best.
The interview panel will include Jon Chittenden, Mark Frankel and a member of our technical team.
The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.
The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.
The second interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Age UK Kensington and Chelsea at an exciting moment of growth as our new Fundraising Officer, where you’ll bring energy, creativity and initiative to a small team with big ambitions.
This is a varied and hands-on role within a small team. You will be confident building relationships with donors and supporters, supporting events and writing clear, persuasive fundraising content. You may already have experience across more than one fundraising area and will be keen to build your skills further in a broad fundraising role.
About us
We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
As we look to the future, we’re focused on innovation, growth and lasting impact — building stronger partnerships, diversifying our income, and creating new ways to reach more people across our borough.
Take a look at the full job / person spec enclosed for a full breakdown of the role and responsibilities.
We will be interviewing on a rolling basis, so please avoid waiting until the advert closes before applying! We reserve the right to close the advert earlier than advertised.
Due to capacity we may not be able to respond to unsuccessful applications received.
We look forward to hearing from you!
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
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JOB TITLE: Communications officer
Contract: e.g. Two-year fixed term
Location: York/ hybrid (in office attendance once or twice a week)
Salary range: £47,814 BAND B1
2. MAIN PURPOSE AND SCOPE OF THE JOB
The communications officer is responsible for the consistent, day-to-day delivery of internal and external communications that convey JRCT’s mission and priorities and support the work of the people and organisations we fund.
The focus of this role is delivery of our communications. You will be reliable and skilled, taking ownership of work that keeps our communications running smoothly - producing high-quality content, handling our social media presence, maintaining our website, and delivering our newsletters. You will bring creativity and flair to your communications, knowing when to inform and when to engage and finding the right tone for different audiences and channels.
You will work independently on routine tasks while contributing thoughtfully to wider projects.
3. POSITION IN ORGANISATION
Reports to: Head of Communications
Responsible for: n/a
4. DUTIES AND KEY RESPONSIBILITIES
4.1 Content creation and storytelling
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Create, edit, and produce high-quality written and digital content, including news pieces, case studies, and multimedia materials, ensuring all messaging is clear, consistent, and reflective of our mission and values across all channels
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Partner with grant holders to develop case studies, quotes, and materials that reflect their voice and perspective
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Actively amplify the work of grant holders, identifying opportunities to showcase their voices, expertise, and learning
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Maintain and develop content, including sourcing images and writing copy for our website and reports, and assist with site refreshes.
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Work with colleagues to ensure JRCT’s learning is translated and shared in accessible, meaningful terms
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Design, compile, and write external newsletters
4.2 Social media and digital engagement
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Run our social media accounts day-to-day, including monitoring, scheduling, and creating engaging posts
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Produce design-led assets and infographics using Canva or similar tools
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Maintain and grow social media presence, sharing news from grant holders and JRCT
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Research peer digital content and stay updated on social media trends
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Monitor and analyse web and social media performance to evaluate and refine approach
4.3 Internal communications and administration
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Work with the head of communications to deliver internal communications, including updates, newsletters, and intranet content
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Complete administrative tasks to regularly maintain and update digital resources in compliance with GDPR guidelines, including social media lists, website, image library, and newsletter mailing lists
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Contribute to the ongoing development of the communications and engagement strategy, and assist with projects such as brand work and website redesign as they arise
5. General Responsibilities
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Work constructively with administrative and communications colleagues, offering guidance and support where appropriate
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Work at all times within the values, mission, and charitable purposes of JRCT
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Be proactive in keeping up to date with developments affecting your work, including the social and political environment JRCT grant holders are working in
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Take direction on projects and priorities from your line manager and carry out other associated duties as may arise or be assigned
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Participate in effective collaborative working with other teams across JRCT
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Prepare for and participate in appraisal meetings and engage constructively with colleagues
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Work to administration and communication protocols efficiently to ensure organisational systems and procedures are implemented
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Abide by all organisational policies, codes of conduct, and practice
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Support diversity and equality of opportunity in the workplace.
The client requests no contact from agencies or media sales.
Overview of the post
To work alongside Braunstone residents, volunteers, businesses and partners to build strong relationships and co-design services that reflect community priorities in Braunstone. The role focuses on meaningful engagement, volunteer involvement, and partnership working, with a smaller element of project-based fundraising and communications support that helps amplify community voices and showcase impact.
This role is rooted in a strengths-based, inclusive approach that values lived experience and community voice.
Main responsibilities and duties
Community Engagement & Co-Design
- Build and maintain trusted relationships with Braunstone residents, community groups, local businesses and grassroots organisations
- Facilitate conversations, workshops, and engagement activities to co-design services and projects to ensure community voices and lived experience meaningfully inform service development and delivery
- Act as a visible and approachable presence within the community
- Promote inclusive, accessible, and trauma-informed engagement practices
- Gather community feedback and insight to inform service improvement, contribute to monitoring, learning, and evaluation activities
- Reflect on practice and adapt approaches in response to community needs
Volunteer Engagement & Support
- Recruit, induct, coordinate training and support volunteers, with a focus on local community involvement, including support to deliver b inspired services
- Acting as a key point of contact for volunteers, develop clear, meaningful volunteer roles aligned with community and organisational needs
- Foster a positive, inclusive volunteer culture that values contribution and wellbeing
Partnerships, Networking & Community Presence
- Build and maintain relationships with local organisations, businesses, networks, and stakeholders, including representing the organisation at community meetings, events, and forums
- Strengthen local connections to improve service reach and impact by identifying opportunities for collaboration and shared learning
Communications & Community Storytelling
- Support delivery of the organisation’s communications plans including engagement with digital platforms with a focus on community engagement and impact to strengthen community connection and awareness
- Create and source digital content (e.g. short written pieces, photos, videos, social media content) that showcases community-led work and lived experience, ensuring content is inclusive, ethical, and reflective of organisational values
- Work with colleagues to share stories that demonstrate learning, outcomes, and community voice
Project Support & Community-Led Fundraising
- Support small-scale, project-specific fundraising activities that emerge from community-led initiatives, working alongside colleagues and community members to help shape funding ideas where needed
- Contribute information and insight to funding applications when relevant
- Build relationships with local supporters, businesses, and community partners
General Duties:
- Attend and participate in team meetings, training and events that ensure the effective sharing of information and co-ordination with the team’s activities.
- Undertake administrative and maintenance duties that assist in the smooth running of the Neighbourhood Support Base. This will include taking collective responsibility in relation to matters of health and safety, equipment maintenance, data protection and confidentiality management, and visitor service and care.
- Ensure that all NST activities are undertaken in line with the legal requirements and b inspired policy, procedures and good practice. This includes the production of risk assessments and other data that can demonstrate effective and safe planning.
- Undertake consultations in-line with the Neighbourhood Action Plan and work alongside other members of the NST to gather, collate and analyse information that inform perceived local need/s.
- Work outside normal office hours and at weekends as and when required.
- To ensure promotion and implementation of The Braunstone Foundation’s policies in relation to Equalities; to ensure that buildings, equipment and facilities are managed in a safe and effective way in line with Health and safety requirements.
- To carry out work in such a way as to promote The Braunstone Foundations aims objectives and agreed policies.
- This job description sets out the duties of the post at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of a grading of the position.
Person Specification
Post: Community Engagement Coordinator - Essential (E)Desirable (D)
Qualifications and Experience
Experience in community engagement, community development, or a similar role (E)
Experience recruiting, supporting, or working alongside volunteers (E)
Experience of working in the charitable/voluntary sector (D)
Some experience or understanding of community or project-based fundraising (D)
Knowledge
Understanding of community-led and co-production approaches (E)
Commitment to dignity, inclusion, and empowerment (E)
Understands the needs of deprived communities and barriers and challenges facing individuals and service providers (E)
Knowledge of safeguarding procedures for both adult and child protection (D)
Health and safety processes in relation to community activity (D)
Experience supporting communications or digital engagement in a community or voluntary setting (D)
Knowledge of local communities and networks (D)
Skills
Confidence creating or contributing to digital content or communication (E)
Ability to engage respectfully with people from diverse backgrounds and build positive relationships (E)
Excellent organisational skills and experience (E)
Excellent verbal and written communication skills (E)
Strong IT skills especially with Microsoft Office (E)
Problem-solving skills and ability to adapt and act accordingly to situations (E)
Good time management skills to be able to support the needs of multiple people (E)
Ability to keep accurate records and a good understanding of the importance of data (E)
Personal
An interest in helping other people, regardless of their circumstances (E)
Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute to helping those in need (E)
Trustworthy, reliable and able to keep matters confidential (E)
A high level of patience and emotional resilience (E)
Ability to contribute effectively to a small team (E)
Calm and professional (E)
Other
Right to work in the UK (E)
Satisfactory DBS check (E)
Full and clean UK driving Licence (D)
For Community, For Life

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Communications Coordinator plays a key role in delivering LTSB’s external communications, with a strong focus on content creation, social media and digital engagement.
This includes creating social media assets, drafting copy and updating and maintaining the LTSB website. You’ll also be responsible for producing persuasive messaging and visual content to support the recruitment of young people onto our programmes and to engage employer partners.
You’ll provide hands-on support in delivering LTSB’s Communications Strategy by creating and helping to plan engaging, on-brand content that helps position the charity as a leading voice on social mobility and youth employment.
You’ll help bring LTSB’s impact to life by sharing the stories of the hundreds of young people we have supported into meaningful careers. This may include creating social and digital content, creating and editing video content, developing case studies, supporting award nominations and assisting with press or profile-building activity.
The role also supports LTSB’s commitment to youth voice and participation by coordinating our Alumni Innovation Committee, working with young people to ensure their perspectives are reflected in our communications and wider work.
LTSB prepares, connects and supports young people from disadvantaged backgrounds to careers with leading organisations.
The client requests no contact from agencies or media sales.
Contract: 12 Month Fixed Term
Salary: £46,700 - £55,800
Closing Date: Tuesday 23 June
Interviews: W/C 6 July
Centrepoint, the UK's leading youth homelessness charity, is looking for a Senior Change Communications Specialist to join our Communications and Campaigns team in London.
About Us
Centrepoint supports over 16,000 young people each year by providing accommodation, health support, life skills and opportunities to access education, training and employment. Our ambition is to end youth homelessness by 2037.
The Communications and Campaigns team helps colleagues, supporters and stakeholders stay informed, engaged and connected to Centrepoint's strategic priorities.
As Centrepoint embarks on a significant period of organisational change and transformation, we're seeking an experienced communications professional to help colleagues understand, engage with and adopt change across the organisation.
The Role
Working closely with senior leaders and programme teams, you'll lead the communications approach across key transformation programmes, creating clear, engaging and effective communications that build understanding, confidence and engagement.
You'll combine strategic thinking with hands-on delivery, helping colleagues navigate change while ensuring communication activities support successful programme outcomes.
Centrepoint operates a hybrid working model, requiring colleagues to work from the office for at least 50% of their working time.
About You
You'll have:
- Significant experience delivering change communications within complex organisations
- Experience supporting transformation, organisational change or culture change programmes
- Excellent written and verbal communication skills
- Strong stakeholder management and influencing skills, including advising senior leaders
- The ability to translate complex information into clear, engaging communications
- Experience developing communication strategies, plans and engagement activities
- Knowledge of internal communication platforms such as SharePoint and Viva Engage
- Understanding of change management methodologies such as ADKAR or Kotter
- A proactive, collaborative and highly organised approach
Desirable:
- Experience within the charity, non-profit or social impact sector
- Experience using data and insight to evaluate communications effectiveness
- Experience supporting communications during risk or crisis situations
What You'll Be Doing
- Leading communications across Centrepoint's change and transformation programmes
- Developing communication strategies, plans and key messaging frameworks
- Advising senior leaders and programme sponsors on communication and engagement approaches
- Creating high-quality content including leadership messaging, presentations, FAQs, briefings and intranet content
- Designing two-way communication activities that encourage feedback and engagement
- Ensuring communications align with change management principles and support successful adoption
- Managing communication risks and implementing mitigation plans
- Overseeing internal channels including intranet, newsletters and briefings
- Using feedback and engagement data to continuously improve communication effectiveness
Why Join Centrepoint?
We offer a competitive salary and excellent benefits, including:
- 25 days annual leave, rising to 27 days
- Healthcare cash plan
- Private medical insurance
- Income protection
- 5% employer pension contribution
- Cycle to Work scheme
- Interest-free travel loan
- Learning and development opportunities
Equality, Diversity and Inclusion
Centrepoint is committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds and communities and recruit solely on the basis of skills, experience and suitability for the role.
Applications
We recognise candidates may use AI tools to support applications. This is absolutely fine, however all examples and information provided must be accurate, truthful and reflect your own experience.
Don't miss this opportunity to join Centrepoint as a Senior Change Communications Specialist. Apply now.
The client requests no contact from agencies or media sales.
Communications Officer - IPNEd
We are looking for a Communications Officer to join the IPNEd Secretariat. This role will lead our internal and external communications, including copywriting, content creation, sharing and monitoring across all our communications channels.
About IPNEd
The International Parliamentary Network for Education (IPNEd) works to mobilise the political leadership necessary to accelerate the delivery of quality education for all.
As the first and only global parliamentary network dedicated to education, IPNEd seeks to grow and deepen political understanding of and commitment to quality education for all.
To do this, we work with parliamentarians individually and in groups at the national, regional, and global levels.
The Network consists of more than 500 parliamentarians from around the world who are committed to achieving Sustainable Development Goal 4 - Quality Education - by increasing funding, improving learning, especially foundational early-grade literacy and math skills, and advancing global educational equity.
About Results UK
Results UK hosts the IPNEd Secretariat.
Results UK seeks to make change in the world by utilising a combination of grassroots, parliamentary, and policy advocacy to create the public and political will to end poverty.
Alongside IPNEd, Results UK hosts another organisation, Send My Friend to School, the UK’s umbrella body for organisations working on global education.
Role Description
The IPNEd Secretariat’s role is to ensure that IPNEd members can exercise their unique functions as Members of Parliament as effectively as possible to accelerate educational progress. Timely and effective internal and external communication is central to this work.
We are looking for a proactive and skilled Communications Officer to lead the delivery of content to expand IPNEd’s reach, grow audiences, and drive meaningful engagement with MPs and our wider stakeholders.
You will develop and implement strategies to strengthen IPNEd’s communications channels, collaborate with our partners to design and implement communication strategies, and support our global priorities.
The role also involves supporting internal communications with our parliamentary membership, including maintaining our membership database.
You will also monitor the performance of our communications efforts, identifying and testing ways to improve reach and engagement to ensure continuous improvement and impact.
We are looking for someone who can be proactive, efficient, and flexible in supporting all aspects of IPNEd's internal and external communications. You will thrive in a fast-paced environment in which you will play a central role in identifying and responding to external developments.
This post will offer unparalleled opportunities to contribute to policy and advocacy in support of global education and to develop knowledge of policy development, advocacy, and the particular roles of members of parliament in delivering change.
Duties include, but are not limited to:
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Content Creation
Develop written and visual content, including blog posts, newsletters, social media posts, press releases, infographics, and videos.
Tell strategic stories that highlight the importance of education and profile the work and impact of members of parliament in accelerating educational progress.
Draft op-eds, speeches, and press releases to shape conversations and advance IPNEd’s mission.
Lead on the development and publication of regular and occasional email newsletters and general emails.
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Media Relations
Monitor external media and use this to inform IPNEd's external communications.
Build and maintain relationships with external media and other organisations, identifying opportunities to collaborate and to pitch content.
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Digital Communications
Manage the organisation's website, including development, maintenance, and continuous improvement.
Implement and oversee digital communications channels, including our presence on X, Bluesky, Facebook, and LinkedIn.
Develop and produce performance data and reports for digital channels.
Use performance data to test new approaches to communications.
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Strategic Planning & Collaboration
Contribute to and implement communications and external engagement strategies.
Work closely with the Executive Director and Senior Policy & Advocacy Adviser to identify content and engagement opportunities.
Represent IPNEd in meetings with Network members and external partner organisations, building strong working relationships.
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General
Maintaining systems necessary to support effective communications, including member, supporter and partner databases.
Supporting the Secretariat with research and writing.
The post-holder may be required to travel internationally.
The post-holder will also carry out other duties as necessary.
Essential skills and experience
All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verification. We are not able to offer visa sponsorship for this role.
Proven experience in a communications role within the not-for-profit, international development, or advocacy sectors.
Strong written communication skills, with proven experience drafting press releases, articles, comment pieces, blogs and social media posts.
Proven ability to craft engaging written, visual, and multimedia content for digital platforms.
Strong understanding of social media analytics to drive up engagement and increase our online visibility.
Familiarity with digital content tools (e.g. Adobe Suite, Canva).
Skilled in managing websites, email marketing, and content management systems (e.g. Mailchimp, Squarespace).
Experience of working with parliamentarians or in public affairs, campaigning or advocacy work in either a paid or voluntary environment, preferably in the context of international development or education.
Strong interpersonal skills and an ability to work with a wide range of people.
Excellent written and verbal communication skills.
Excellent organisational skills with strong attention to detail.
Willingness and flexibility to work across a range of tasks and activities.
Personal attributes
A passion for politics, international development, and global education.
Self-starting, highly organised, and able to manage multiple tasks.
Confident and willing to initiate contact and discussion with parliamentarians and officials.
Able to respond flexibly to changing priorities, and to both set and work to deadlines.
A good team worker who enjoys supporting other members of a team and working together for common objectives.
Willingness to work in an all-party, politically neutral organisation and to work enthusiastically with members of all political parties.
Willingness and ability to travel outside the UK.
Ability to quickly absorb information.
Desirable criteria
Ability to speak a second UN language: French, Spanish, Arabic, Russian, Mandarin.
Equality, Diversity and Inclusion
Results UK is an equal opportunity employer.
Results UK is opposed to discrimination in employment as well as in society, politics and the economy, and seeks to avoid discrimination in its own employment and recruitment of staff and volunteers. We will not discriminate on grounds of creed, race, gender, sexual orientation, disability or age.
We positively welcome the contributions of people from a wide range of backgrounds, skills, and abilities, recognising the value that different perspectives bring to the organisation. As part of this commitment, we aim to attract and retain high-calibre staff of all backgrounds by offering a range of people-centred policies to support our staff, including options to work from home, flexible working and agile contracts, training and professional development opportunities, and membership of the disability confidence scheme. Further information about these is available on request.
As an organisation, we are committed to ensuring that our recruitment policies and processes are inclusive, equitable, and fair.
Personnel policies are available on request.
Salary, benefits, and other key information
IPNEd is hosted by Results UK. The line manager for this role will be IPNEd’s Senior Policy & Advocacy Adviser.
1. Starting date
The position is available immediately, and is offered as an initial 12-month contract with the intention of being extended if funding permits.
2. Salary
This role is graded at Results Professional Level Two with a salary of £32,785 per annum.
3. Hours of work
This is a full time role 35 hours a week. These hours will be worked as agreed with the line manager, but some flexibility may be required to meet the needs of the job. There is no paid overtime, but Results UK offers a flexitime system for all staff.
4. Holidays
25 days per year plus bank holidays. Holidays increase by one day per year of service to a maximum of 30 days. Holidays are earned in arrears.
5. Notice Period and Probationary Period
This role has a one-month notice period. The employee will have a probationary period of three months, during which time the notice period is one week.
6. Location
The post is a hybrid role with the expectation that the postholder can work from Results’ office at Clarence Centre for Enterprise and Innovation, 6 St George’s Circus, London, SE1 6FE when required.
Currently, most Results UK staff are combining working from home with time in the office.
7. Travel
Occasional International travel will be required. The post holder must be able and willing to travel to Global North and Global South countries.
8. Additional Benefits
Staff joining Results are automatically enrolled in our company pension scheme unless they choose to opt out. A legally mandated minimum employee contribution applies, and all employee contributions to the pension are matched 1:1 by Results up to a maximum of 5% of gross salary.
Staff may receive a tax-efficient loan for the purchase of a bike, through which the final price of the cycle is lower than on the market.
Staff may receive a loan for the purchase of a travel season ticket.
Recruitment Process
Applications should be made using our online application portal using the apply now button above.
As part of the process you will be asked to submit:
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A CV.
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A covering letter setting out how you meet the selection criteria.
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Examples of previous communication products that you have been responsible for before. This should be provided as a separate document with the content shared as you see fit, but could include links to material available online.
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The application deadline is midnight on Friday, the 19th of June 2026.
First-round interviews will be held online on the 25th and 26th of June.
Our mission is to create the public and political will to end poverty by enabling people to exercise their own personal and political power for change
The client requests no contact from agencies or media sales.
Digital Designer
Are you a Digital Designer with a passion for brand systems that empower others? We're looking for someone to bring our brand to life across digital channels, creating assets, tools and resources that make great design accessible to everyone at the Guild.
Our digital presence is how students find us, connect with us and understand what we stand for. From social media to digital screens, from video content to self-serve templates, the Digital Brand Designer will be the engine behind a consistent, on-brand digital experience and the person who makes it easier for the whole organization to show up brilliantly.
We think this role could be a great fit for someone who loves the craft of digital design as much as the systems behind it, whether you're building your portfolio across a varied and meaningful remit, or bringing existing experience into a role with real ownership and creative scope. You will have the flexibility to work from home for part of the week, as well as the opportunity to work with our diverse teams on the beautiful Exeter University campuses.
The Role
Role: Digital Designer
Hours: 35-hours per week (to be worked flexibly)
Salary: £26,586
Contract: Permanent
Closing date: Wednesday 1 July 10:00
Who are we?
Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.
The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.
We offer lots of great benefits including enhanced family pay, a huge 27 days’ annual leave plus public holidays, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills in whatever wat you choose. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.
Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.
What will you bring?
You'll have some experience producing high-quality digital assets. From digital graphics and motion content to templates and web visuals that are on-brand, accessible and built for diverse audiences.
You'll be comfortable working collaboratively within a brand system, using established guidelines to deliver consistent and creative digital design across multiple channels.
You know how to use digital design to connect with an audience whether that's through scroll-stopping social content, clear digital signage, or self-serve tools that make others feel confident using the brand.
How to apply
Please submit your application via our recruitment portal.You will need to provide an up-to-date copy of your CV, your portfolio with links to your recent work, and answer the following questions related to the person specification for the role:
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Please can you share why you want to apply for this role? How do your values align with the Guild’s?
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Tell us about your team working skills - how do make sure you contribute your skills and collaborate with creative project teams?
Please note:
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We will contact you to let you know the outcome of your application. This can sometimes take a few days.
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Applications received after the above closing date will not be considered.
Meet Your New Manager
Xanthippi Nanou, Design Manager
If you'd like an informal chat with Xanthippi to find out more about the role, the team and what they’re looking for in our new Digital Designer, you can get in touch via the details on our website.
Dates for your Diary
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Closing Date: Wednesday 01 July 10:00
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Shortlisting: Thursday 02 July
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Interviews: Thursday 09 July
Helping students to Love Exeter.
The client requests no contact from agencies or media sales.
The Sutton Trust delivers a suite of high-impact programmes in partnership with top universities and employers, supporting over 15,000 young people to access competitive courses, apprenticeships, and careers in the UK’s leading professions.
The University Access and Digital (UAD) Programmes Assistant will provide core operational support to the UAD team. The role will support programme set-up, student applications, digital content, events, data processes and student communications across Sutton Trust Online, UK Summer Schools, Teacher Champions and other programme activity. The postholder will support the smooth running of core programme processes, maintain accurate records, support clear communication with students and partners, and provide reliable administrative support to the wider team. The role will suit someone who is highly organised, confident working with data and systems and able to work across several programme areas at once.
The role sits in the University Access and Digital team within the wider Programmes team. The postholder will be line managed by the Senior Programmes Manager: University Access and will work closely with colleagues across University Access and Digital.
Main duties
Events and programme delivery
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Assisting in the delivery of online and in person events for students, parents/guardians, and teachers across UAD programmes. This will include organising logistics, providing technical support, tracking attendance, supporting follow up activity and encouraging student engagement.
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Supporting Programme Managers to coordinate logistics and student communications for programmes, activities and events delivered online and in person.
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Supporting UK Summer Schools delivery, including student communications, partner liaison, logistical planning, student data, safeguarding administration and in-person or residential delivery where required.
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Providing cross-programme support where agreed with the line manager and aligned to University Access and Digital priorities.
Student and Stakeholder Communications
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Managing student facing inboxes and responding to routine queries from applicants, programme participants, parents/guardians, and teachers.
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Triaging more complex queries and escalating safeguarding, complaints or welfare related cases in line with internal processes.
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Creating, uploading, updating and quality assuring content on Sutton Trust Online, including checking copy, links, forms and student facing pages.
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Supporting the Communications Team to update and develop content on the Trust’s website, marketing materials and newsletters.
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Liaising with external stakeholders to support logistical and administrative elements of programme delivery.
Applications, administration and data
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Supporting applications to programmes and activities including using central data systems, checking applicant information, preparing student lists, supporting eligibility checks and sharing accurate information with internal and external stakeholders
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Maintaining accurate application, programme, engagement and communications data on Salesforce and other relevant systems.
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Supporting onboarding for new student cohorts including student lists, welcome communications, platform access and follow up with students who have not completed key steps.
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Supporting data quality checks, exports, feedback surveys and routine analysis for programme delivery, reporting and evaluation.
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Assisting in the design and delivery of administrative processes to support high-quality programme delivery throughout the student lifecycle.
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Helping to improve repeatable administrative processes by identifying recurring issues, documenting processes and suggesting practical fixes.
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Providing administrative support for internal and external meetings and training days including travel and room booking, taking minutes and logistics.
Person Specification
We welcome applications from individuals who have experience in:
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Has enthusiasm for and experience of working with young people from diverse backgrounds
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Has a high degree of initiative and the ability to take responsibility for projects with support
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Is organised and efficient with the ability to prioritise when working across multiple projects with competing deadlines
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Is adaptable and a quick learner
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Understands the importance of accurate record keeping and processes
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Working within or an understanding of the not-for-profit sector
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Excellent verbal and written communication and strong analytical skills
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High attention to detail and confidence working with data, spreadsheets and CRM or database systems
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Ability to follow processes accurately while also spotting where processes could be improved
We are also looking for an individual who:
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Has knowledge and experience of the higher education and/or education sectors
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Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
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Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
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Personable, flexible and discreet; able to fit into a small team
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Able to create engaging content in a variety of forms
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Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
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Contract: Full-time, Permanent
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Salary: £30,800-£31,500
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Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
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Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
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A DBS check may be required
Interviews
Applications should reach us by 10am, Tuesday 22nd June, with interviews being held at our London offices on Thursday, 2nd July.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
Supporter Acquisition & Development Manager
Reporting to:
Head of Fundraising
Location:
Hybrid / Leatherhead (UK-wide considered)
Salary:
£35,000 – £40,000 (dependent on experience)
Role purpose
This is a critical, income-generating role responsible for growing Perennial’s Individual Giving programme and increasing unrestricted income, with a primary focus on supporter acquisition and on supporter development and retention.
This role translates strategy into delivery by converting audiences into supporters, and supporters into income, so our Services team can provide meaningful impact in people’s lives and income into meaningful impact.
You will own and deliver acquisition income targets, and working with our Marketing team lead on the development of audience-led, multi-channel campaigns that attract, convert and retain supporters.
This is an opportunity to build and scale Perennial’s Individual Giving programme from an early stage, shaping propositions, channels and supporter journeys to drive sustainable growth.
Working closely with our marketing and digital teams, you will turn awareness of Perennial into measurable income and long-term supporter value.
Key responsibilities
1. Acquisition strategy, income ownership & growth
· Develop and deliver a data-led Individual Giving acquisition strategy, aligned to organisational income goals
· Own and deliver annual acquisition income targets, with clear accountability for ROI and performance
· Plan and work with our Marketing and Digital teams to deliver integrated, multi-channel campaigns, leading on the who and the why
· Build and scale regular giving acquisition, as a core long-term income stream
· Develop, test and refine compelling fundraising propositions that convert audiences into donors
· Work collaboratively to identify, test and scale new acquisition channels and opportunities
· Manage and optimise an acquisition budget, ensuring strong return on investment
2. Audience insight, segmentation & targeting
· Identify and prioritise high-value target audiences, including horticulture professionals, industry supporters and the wider public
· Develop clear audience segments and personas, based on behaviours, motivations and values
· Use CRM and campaign insight to drive targeted, personalised acquisition activity
· Ensure all activity is audience-led, insight-driven and performance-focused
3. Campaign delivery, testing & optimisation
· Lead end-to-end campaign delivery from planning through to evaluation and optimisation, working with Marketing to deliver effective branded, cross channel content.
· Implement a test-and-learn approach, continuously improving messaging and targeting
- Monitor and report on key performance metrics, including CPA,ROI and LTV
- Extend campaign lifecycles and maximise value through integrated, multi-channel planning
4. Supporter development & retention
· Design and deliver effective supporter journeys, moving individuals through a typical supporter lifecycle
· Deliver high-quality stewardship and supporter care, including welcome journeys
· Support progression into regular giving and mid-value giving
· Lead the development of legacy giving within the fundraising programme, working closely with the Head of Fundraising to build a sustainable pipeline.
5. Content, propositions & engagement
- Lead the development and testing of fundraising propositions that clearly communicate impact, urgency and relevance to the horticulture sector
· Work with Marketing & Communications to deliver storytelling-led, conversion-focused content
· Ensure messaging is audience-specific, emotionally engaging and income-driven
6. Data, CRM & insight
- Work closely with Data/CRM colleagues to ensure accurate segmentation and data selection and develop effective campaign tracking and reporting
- Use data and insight to optimise campaign performance, enhance audience targeting and conversion rates, and increase overall supporter lifetime value.
- Ensure all fundraising activity complies with relevant regulations and standards, including General Data Protection Regulation (GDPR), Fundraising Regulator guidance, and Gift Aid requirements.
Scope & resources
· Responsibility for Individual Giving acquisition performance and income growth
· Management of an annual acquisition budget (to be developed and scaled)
· Access to internal expertise across fundraising, marketing, digital and data
· Opportunity to shape agency relationships and campaign delivery
Success measures (KPIs)
· Delivery of annual acquisition income targets
· Growth in new supporters and donors recruited
· Improved cost per acquisition (CPA)
· Increased conversion rates and ROI
· Growth in regular giving numbers and value
· Improved retention and lifetime value (LTV)
Person Specification
Essential experience
· Proven track record of delivering successful acquisition or Individual Giving campaigns that meet income or growth targets
· Experience managing multi-channel marketing or fundraising campaigns
· Good understanding of digital acquisition and direct marketing techniques
· Experience managing budgets and analysing performance data
· Experience using CRM systems for segmentation, targeting and reporting
Skills & competencies
· Strong commercial and income-driven mindset
· Excellent analytical and data interpretation skills
· Ability to translate insight into high-performing campaigns
· Strong project and campaign management skills
Personal attributes
· Results-driven, proactive and accountable
· Comfortable working in a target-driven, performance-focused environment
· Collaborative and solutions-oriented
· Motivated by delivering measurable impact through income generation
· Interest in horticulture or the outdoors (desirable)
Why join Perennial
This is a unique opportunity to build and shape a growing Individual Giving programme within a respected national charity supporting people across the horticulture industry.
You will play a central role in turning engagement into income, helping ensure more people can access vital support before crisis happens.
The role offers:
· Real ownership and accountability
· Opportunity to shape strategy and delivery
· Scope to grow income and to make a tangible difference to people’s lives