Content project manager jobs
We’re looking for a highly organised creative producer with bold ideas and strong film skills. They would be stepping into an established role to provide stability and a fresh perspective to an award-winning and fast-paced creative team.
You will have responsibility for managing the creative team’s capacity, alongside the Senior Graphic Designer. You will be the first point of call for all new creative briefs. You’ll also be a skilled content creator who can bring creativity and clear strategic thinking to film and photography projects across organic social and paid media.
In this role you’ll also be line-managing 2 videographers and producing some of your own content plans and films.
Key Skills and Attributes:
- Strong organisational skills with proven ability to project manage across multiple projects and workstreams.
- High degree of competence in film and photography production.
- A keen understanding of digital communications, with enthusiasm for using audience insight to drive creative approaches.
- Proactive and enthusiastic attitude to solving problems and working with others.
- Confident line manager and team leader.
- Ability to ethically source compelling stories and use these effectively in visual media.
The team:
The Creative and Content team at Friends of the Earth is key to the delivery of our organisational goals, working for a fairer, greener planet for all.
We work across campaigning, fundraising and brand content across owned, earned and paid channels, and we ensure that our network of local activists is well resourced and supported.
For more information please read the job description.
Closing date: Wednesday 19th November 2025 (23:59).
Contract Type: Fixed term contract covering maternity leave until January 2027.
Location: Flexible across England, Wales and Northern Ireland
Salary: Full Time Equivalent Regional £38,304 - £40,354, London £41,719 - £43,769 per annum.
Pro rata to 18.75 hours per week- Regional £23,940- £25,221, London £26,074- £27,355 per annum.
(London salary applicable to candidates who are based in the London office a minimum of two days a week)
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Diversity Role Models
Diversity Role Models is a dynamic charity whose vision is a world where everyone embraces diversity and can thrive. Our mission is to end bullying based on sexual orientation and gender identity in schools and promote understanding and acceptance of broader individual differences. Collaboratively, we’re determined to create inclusive learning environments where young people know they are valued and supported, regardless of their differences.
Our experienced team of educators and inspiring volunteer Role Models deliver in-person and online workshops for students in schools and colleges. Using pioneering educational content underpinned by the power of storytelling, we speak openly about lived experiences of difference and bullying. Our volunteer role models are at the heart of our delivery. They share their journeys towards living happy and fulfilling lives to inspire others.
Since our formation in 2011, we have worked directly with 1,000+ schools in the UK. We have delivered workshops to 275,000+ young people and trained 25,000+ school staff members.
About the Role
We are seeking a capable, motivated Operations Manager to lead on the effective running of our charity’s systems and operations. This role is pivotal in ensuring our work remains efficient, financially sustainable, and aligned with our strategic goals.
Working closely with the Chief Executive Officer and Leadership Team, you will oversee the smooth functioning of our internal systems—including finance, CRM, IT, and communications—while supporting fundraising processes and continuous improvement across the organisation.
This position will suit an organised, analytical, and values-driven professional who enjoys making systems work smarter and supporting teams to deliver impact.
Key Responsibilities
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Leading Our Operations: Accountable for the smooth operational running of our Operational, HR and Financial Systems, including Salesforce, and identifying operational risks that could affect the charity’s mission. Your proactive approach will help us stay on track and keep making a difference.
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Supporting Our Fundraising: Work closely with other members of the Leadership Team to identify fundraising opportunities, support with bid writing, and take responsibility for individual giving, managing our fundraising CRM, Donorfy.
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Supporting Change: Accountable for managing transitional change programmes across the organisation in respect to operational processes and procedures. Help our team adapt to new processes and procedures by providing guidance, training, and resources.
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Financial Oversight: Understand the revenues and expenses of the charity in order to promote operational efficiency while managing cashflow risks. Whilst this role doesn’t require advanced experience in accounting or bookkeeping, the holder will take responsibility for day-to-day finance processes, including invoicing, account reconciliation on our account software Xero, and monthly financial reporting, as well as working alongside our external accountant.
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Communications and IT Fluency: Oversee systems supporting communications and marketing, including our social media platforms and website, ensuring effective collaboration with our external partners.
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Always Improving: Foster a culture of continuous improvement by seeking feedback and making adjustments along the way. By learning from our experiences, we'll keep getting better at what we do.
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Modelling Our Values: Lead by example and uphold the values of Diversity Role Models. Your dedication to diversity, inclusivity, and compassion will inspire others to do the same.
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Flexibility and Collaboration: While the accountabilities outlined above are important, we understand that flexibility is key in a dynamic work environment. We’re a close-knit team, and we're always ready to pitch in and support each other wherever needed.
Relevant Skills & Experience
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Demonstrated experience in successfully leading projects and driving operational excellence, ideally within the nonprofit, education, or social impact sectors.
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Strong analytical skills with the ability to identify inefficiencies, analyse data, and develop data-driven solutions.
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Excellent organisational and multitasking skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
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Strong communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders and external partners.
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Comfortable managing day-to-day financial processes, including budgeting, expense tracking, and financial reporting.
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Strong understanding of IT systems and CRMs, ideally Salesforce, and experience of leading on their administration and maintenance.
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Commitment to diversity, inclusion, and social impact, with a passion for promoting positive change in the education sector.
To apply for this exciting role please send a CV and cover letter, each a maximum of pages, outlining why are applying for this role and how you meet the criteria outlined in the description.
Our mission is to promote understanding and acceptance of individual differences and end LGBTQ+ bullying in schools.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with a fantastic education client seeking a talented Digital Communications Manager for a temporary 3-6 month contract. This pivotal role involves leading impactful digital campaigns, amplifying the organisations voice, and streamlining website and social media strategies within a dynamic educational environment.
Role Overview
The successful candidate will manage the organisation's social media and digital content, driving engagement across channels such as Instagram and LinkedIn. They will oversee website content consolidation, develop innovative strategies, and ensure alignment with institutional goals during a busy transitional period.
Key Responsibilities
- Develop and implement social media strategies to expand reach and engagement, with a focus on Instagram and LinkedIn, and explore opportunities on TikTok for broader audiences.
- Manage daily social media content creation, scheduling, and live engagement, ensuring content aligns with the organisation’s mission and audience interests.
- Analyse and evaluate social media performance, providing insights and recommendations for future campaigns.
- Coordinate website content across multiple school sites, supporting the roll-out of a centralised platform, and advise on SEO.
- Monitor social media trends and emerging platforms; recommend innovative ways to increase visibility and impact.
- Respond to reactive communications or crises swiftly, supporting urgent messaging needs.
Person Specification
- Proven experience managing social media platforms with a strategic approach to audience growth and engagement.
- Ability to produce compelling copy and multimedia content under tight deadlines.
- Strong analytical skills and experience using social media listening and measurement tools.
- Knowledge of website management, SEO, and GEO
- Creative thinker with a passion for innovative digital storytelling.
- Excellent collaboration and communication skills, capable of working effectively in a small team environment.
- Resilient, adaptable, and able to handle fast-paced projects and changing priorities.
What’s on Offer
Salary: Day rate £197-£217 + daily holiday pay
Hybrid Working: 3 days a week in a central London officer
Length: 3-6 month contract hiring immediately.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
You will be joining the newly formed Opportunities Team which has been designed to be holistically focussed on the growth of giver engagement, Partner engagement and thought leadership. Stewardship is often a surprise to new and potential clients and partners as they learn the breadth and depth of the services we can offer them, their families, their churches and the ministries they love. The Opportunities Team seeks to serve whoever we meet and triage their needs to the right expert in the Stewardship family.
In this role you will work as part of our Opportunities Team to invite people into the community of generous Christian givers in the UK and serve UK Churches with support services and giving needs. You will attend events, speak on behalf of Stewardship and deliver content with excellence. You will have the opportunity to support the growth of Stewardship over the coming years as we identify new clients to join the ecosystem that enables Kingdom ministry to happen all over the UK and around the world.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
· Undergoing course of teaching or training in personal financial stewardship and giving/generosity or experiencing the benefits from personal discipleship in this area.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business development & Partnership building
1. Identify funding opportunities by keeping abreast of the funding landscape, as well as trends within the international development and Modern Slavery/Human Trafficking sectors, assessing new market opportunities, and forming partnerships. Work closely with country offices to identify and respond to funding opportunities.
2. Build a robust pipeline of opportunities for Hope for Justice programmes.
3. Build highly productive relationships with donors and negotiate effectively, when required.
4. Develop and deliver tailored, high-quality bids, working closely with all relevant HFJ departments to design comprehensive and evidence-based projects for funding.
- Manage the bid development cycle - follow internal processes for bids, work with the teams to ensure high quality bid design, write and edit technical content for bids, and respond to donor requirements.
6. Report on specific projects from the team’s annual plan.
Donor management
1. Represent Hope for Justice at external meetings with donors and consortium partners.
2. Manage relationships with donors - input into engagement/donor stewardship strategies, communicate with donors regularly, and share key information about projects in between reporting periods.
1. Ensure reporting requirements for all donors are met and quality reports are completed to deadlines.
2. Lead on donor grant agreement/contract negotiations and compliance.
3. Ensure all relevant team members are fully briefed on the terms and conditions of donor grant agreements/contracts, including key deadlines (completion of grant management documents as required).
4. Manage due diligence processes, facilitate donor audits and support the programmes team on external evaluations for donor funded projects.
General
1. Travel is expected as part of the role, including to Hope for Justice Programmes.
2. Support digitalisation of donor and grant records and bid and grant processes.
3. Support volunteers that are assigned to the team.
4. Any other related duties as delegated by the Head of Strategic Partnerships.
5. Ensure harmonious working relationships with all Hope for Justice Departments and staff.
6. Work always in line with HFJ policies and procedures and the wider strategy, culture and ethos of Hope for Justice.
Understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that meets our work and reporting concerns if they do arise.
The client requests no contact from agencies or media sales.
Individual Giving Appeals Officer
Full time. Permanent. Hybrid working. (2 days in the office)
Location: This role can be based in any of our UK offices (Cardiff, Edinburgh, London, or Warrington)
Salary: London - £40,794 (including London allowance), Cardiff, Edinburgh & Warrington - £35,911
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
Reporting to the Senior Individual Giving Appeals Officer, the Individual Giving Appeals Officer will deliver fundraising success during key moments like Christmas, Christian Aid Week and Emergency Appeals, focusing on maximising one-off donations. They will champion creativity to craft impactful campaigns, ensuring consistent, positive, and memorable interactions that align with organisational goals and values.
The post-holder will collaborate closely on key initiatives across stakeholders, supporting the Senior Individual Giving Appeals Officer to deliver the high-impact key appeals, hitting income targets while fostering meaningful connections with supporters.
Some of the main responsibilities of the Individual Giving Appeals Officer include:
- Collaborate with the Senior Individual Giving Appeals Officer to plan and deliver the high-profile annual Christmas appeal, aligning with organisational values and goals.
- Support the Senior Individual Giving Appeals Officer in planning and executing Christian Aid Week and Emergency appeals to maximise supporter engagement.
- Using data-driven insights and creative messaging, ensure CASH campaigns are impactful and delivering the right message through the right channels to consistently exceed fundraising targets.
- Create engaging, supporter-centric content and messaging across various channels, fostering alignment with Christian Aid's brand and mission.
- Analyse appeal performance critically, leveraging insights and feedback to continuously improve future activities and maximise ROI.
- Deliver positive supporter experiences at every touchpoint, fostering lasting relationships built on trust and openness.
- Collaborate across teams and departments to integrate campaigns effectively, driving consistent and impactful outcomes.
- Commit to delivering high-quality appeals on time and within budget, striving to maximise impact and consistency.
- Support the wider Individual Giving Team during peak periods, promoting a positive team culture and driving collaboration to meet shared goals
About you
Who we are looking for
Essential:
- Demonstrable experience in direct marketing or fundraising, particularly in individual giving campaigns.
- Developed written and verbal communication skills, with the ability to create compelling content.
- Ability to analyse campaign data and optimise performance based on insights.
- Experience managing multichannel campaigns, ensuring consistency across platforms.
- Developed organisational skills and the ability to manage multiple projects simultaneously.
- Ability to work collaboratively within a team and across departments.
Desirable:
- Experience with CRM systems and fundraising platforms.
- Experience in emergency appeals or international development.
- Marketing or digital marketing qualification.
- Knowledge of digital marketing tools.
- Experience in budget management.
- Understanding of supporter segmentation and targeting.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Department/School: Campaigns and Alumni Relations
Contract type: 12-month contact / Hybrid / Flexible options considered
Overview
The Campaigns and Alumni Relations Office (CAR) at the University of Sheffield is dedicated to inspiring alumni (former students) to make philanthropic gifts, as well as giving their time and expertise. A donation to the University of Sheffield can change lives, from supporting students in financial need to furthering world-leading research.
As part of CAR, the Individual Giving team encourages people to make gifts of up to £10,000 using a data-driven approach and a range of communication channels. We’re looking for a skilful communicator and project manager to join us.
The Individual Giving Manager will deliver a multi-channel fundraising strategy to encourage people to give at ‘mid-value’ level (£1,000-£10,000 each year) through direct mail and digital fundraising You’ll also support the wider team by project managing mass fundraising appeals that solicit gifts of all sizes by direct mail and email.
You’ll also be responsible for producing stewardship communications, including reports, that thank donors giving over £1,000.
Main duties and responsibilities
- Deliver a multi-channel fundraising strategy to encourage people to give at ‘mid-value’ level (£1,000-£10,000 each year) through direct mail and digital fundraising.
- Manage and build an active portfolio of individuals capable of making mid-value gifts, engaging this group with tailored communications.
- Make direct asks for donations to priority projects at the University. Current appeals include student scholarships, student hardship funds and medical research.
- Project manage direct response fundraising appeals that ask for gifts at all levels (including cash gifts under £1,000 and regular gifts by direct debit) and ensure appeals deliver a strong return on investment.
- Across all fundraising activities, manage relationships with external and internal agencies and internal teams that support your work. Develop clear project plans and briefs, as well as ensuring projects are delivered on time and to budget.
- Deliver against individual and shared fundraising targets to help the Individual Giving team raise up to £1 million ‘cash in’ per year.
- Ensure ‘mid-value’ donors are stewarded through a programme of activities, including reports, that demonstrate the impact of their support and inspire repeat giving.
- Utilise data insight and audience knowledge to segment and personalise communications for priority groups, including preparing spreadsheets of data for appeals.
- Work closely with other fundraisers within CAR to move individuals through the donation pipeline in order to grow and uplift gifts.
- Ensure that gifts are solicited and accepted in line with the University’s ethical policies.
- Maintain accurate records of relationships and ensure information gathered is available to other members of Campaigns & Alumni Relations.
- Stay on top of best practice in fundraising and promote excellence in fundraising across the CAR office.
- Carry out other duties, commensurate with the grade and remit of the post.
Person Specification
Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.
Essential criteria
- Experience in fundraising, direct response marketing or creative communications (assessed at application / interview)
- Knowledge of the principles of fundraising and a genuine belief in the transformative power of philanthropy in Higher Education (assessed at application / interview)
- Ability to influence, negotiate and persuade with highly developed written and verbal communication skills (assessed at application / interview)
- Experience working with external and internal stakeholders, to deliver print communications (assessed at application / interview)
- Experience and success in managing delivery of creative content and engagement touchpoints (assessed at application / interview / task)
- Ability to deliver an outstanding donor experience whilst acting as an ambassador for the University (assessed at application / interview)
- An understanding of the importance of audience segmentation and the ability to manipulate data in order to deliver personalised appeals (assessed at application / interview)
- Demonstrate the highest level of diplomacy, discretion and integrity when dealing with all aspects of fundraising (assessed at application / interview)
- Ability to deploy a range of fundraising methods to solicit donations as well as thank donors (e.g. direct mail and email) (assessed at application / interview / task)
- Ability to manage multiple projects at once, produce clear briefs, delegate tasks and meet deadlines (assessed at application / interview)
Desirable criteria
- Experience of line management or coaching other staff members, including delegating tasks and providing feedback (assessed at application / interview)
- Experience of working with customer relationship databases (CRM) such as Raiser’s Edge (assessed at application)
Further Information
Grade: 7
Salary: £38,784 - £47,389 per annum
Work arrangement: Full-time
Line manager: Head of Individual Giving
Direct reports: Fundraising Assistant
Next steps in the recruitment process
It is anticipated that the selection process will take place the week commending 24th November. This will consist of an interview and task. We plan to let candidates know if they have progressed to the selection stage on the week commencing 17th November, an exact date will be confirmed soon.
How to apply
You must apply through the University of Sheffield's job site. For formal enquiries about this role, please click through to the University's website for contact details.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Senior Videographer & Video Editor will lead the creation and management of engaging video content across multiple channels, including social media, fundraising campaigns, and branded content. This role requires strong storytelling, production, and editing skills to develop impactful content that resonates with diverse audiences and drives engagement.
About the Role:
- Shape and oversee the visual tone and identity of Muslim Aid’s video output.
- Work closely with senior management, fundraising, and programme teams to identify stories, campaigns, and opportunities for impactful video.
- Storyboard and record video content including needs assessments, thematical impact stories, staff/donor deployments, and fundraising challenges.
- Collaborate with Marketing and Fundraising teams to develop video strategies aligned with business goals.
- Support the day-to-day running of the video editing team, providing mentoring and technical guidance.
- Ensure all content is high-quality, audience-appropriate, and delivered at pace.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role
To be successful in this role, you will need:
- Proven experience as a videographer and video editor, ideally in a marketing or non-profit environment.
- Experience managing or mentoring junior editors or freelancers.
- Strong understanding of digital platforms, especially social media, and how to optimise video for each.
- Strong skills in video production, editing, and storytelling.
- Excellent time management with the ability to handle multiple projects and meet deadlines.
- Strong stakeholder management and interpersonal skills.
Why you should apply:
Join Muslim Aid as a Senior Videographer & Editor and bring powerful stories to life through engaging video content. You’ll lead on creating compelling visuals for our campaigns and digital platforms, inspiring action and strengthening our connection with supporters. If you’re passionate about storytelling and using your creativity to make a real difference, apply now and help us tell stories that make a lasting impact.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.
Grade: 4
Position type: Full time. Permanent, 37.5 hrs per week. Flexible working considered.
Responsible to: Head of Learning and Development
Direct reports: None
Location: ShelterBox HQ, Truro. (Hybrid, with a minimum of 2 days a week in the office)
Travel Requirements:
This role will require circa 6 weeks of UK travel per year to deliver our residential courses. Each course is up to one week in duration.
The role holder may be asked to travel internationally to deliver training programmes in support of our global team of affiliates and volunteers, unlikely to exceed 2 weeks in duration.
This role may also be infrequently required to deploy as part of a ShelterBox project delivery team, working alongside our programme partners. These deployments are unlikely to exceed 2 weeks in duration.
Role purpose:
At ShelterBox, we are deeply committed to ensuring our staff, volunteers and international partners have access to the learning and development opportunities they need. Whether that is to improve their skills, implement change, keep the organisation compliant, or strengthen our collective ways of working, it is always with the goal of increasing our ability to deliver our mission.
The role of Training Manager is a vital part of the Learning and Development team, leading on our core calendar of purpose-led, residential training programmes as well as managing the compliance and mandatory training needs of our people.
Who are we looking for?
ShelterBox is seeking a dedicated, motivated and proactive professional with a training background, and the ability to develop and execute complex training plans at the forefront of their skills.
We are looking for someone to fit into a passionate and purpose-driven team, who can take ownership of a broad range of training programmes, and balance the needs of multiple projects at once.
The individual should enjoy delivering training, developing annual plans to address the compliance needs of an organisation, managing complex logistics involved with residential training, and working alongside staff and volunteers.
This is a great opportunity to be involved with a forward-focussed team, who work across the breadth of a humanitarian charity, and are constantly striving to support our people and partners.
Main role and responsibilities
As Training Manager, you will be responsible for the development, planning and delivery of ShelterBox's core training calendar. This encompasses our range of mandatory and compliance training courses, alongside our residential training programmes and any other programmes as decided in collaboration with the Head of Learning and Development. Through careful planning, budgeting and engagement with key stakeholders across the organisation, you will ensure the core calendar and associated training content is relevant to the evolving business needs and is able to be accessed by all who require it. You will ensure the stewardship and maintenance of our training resources, and relationship management of key contacts at our training venues and volunteers to enable long-term, sustainable delivery of our programmes. In addition, you will support the delivery of other L&D solutions as required by other organisational requirements.
Duties will include but not be limited to:
- Annual planning of our core training calendar in-line with the business planning and budgeting cycle
- Development and management of the budget to enable the delivery of the core training calendar in-line with the budgeting cycle and promoting the best value-for money
- Planning and delivery of the Travel Security Training programme in-line with the requirements of the Deployable Personnel Minimum Training Standards Policy
- Planning and delivery of the We Are ShelterBox programme in-line with the induction pathway and business need
- Working with the People Assistant, ensure the management of all course and participant logistics including travel, accommodation and expenses.
- Scheduling and delivery of all compliance and mandatory training programmes including, but not limited to: GDPR; Cyber Security; Anti-Money Laundering; Anti Bribery; Payment Card Industry; First Aid; Trauma Risk Management; Fire Marshall, Etc.
- Maintenance and resupply of all training resources required to deliver our core calendar programmes, including inventory management of our 40ft shipping container.
- Business partnering with key risk owners such as Head of Legal and Risk, IT Service and Security Manager, Facilities Manager, and Head of Security to ensure our compliance needs are being met with the course content we have available, amending as necessary.
- Track and report on the compliance of our people against our mandatory and compliance programmes, feeding into the People and Risk Committee papers.
- Manage all risk assessment and mitigations processes for our training programmes, ensuring they are up to date, relevant to the risks faced on our programmes and our compliance with them.
- Support the management of the Qualsafe-registered "ShelterBox Training Centre" that enables the delivery of in-house first aid qualifications.
- Deliver Qualsafe-regulated, in-house first aid training as well as developing and delivering austere first aid training packages relevant to our work in high-risk environments.
- Develop and manage relationships with external service providers and volunteers to enable the sustainable delivery of our residential training programmes.
- Work with the learning management system to ensure all learning initiatives are tracked and monitored for completion.
- Support the delivery of capacity sharing initiatives with our programme partners in high-risk locations as required by the Programme Delivery team.
- Support the delivery of corporate and donor engagement events as required by the Philanthropy and Partnerships team
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
The Talent Set are proud to be partnering with Christian Aid to recruit this pivotal role as part of their ongoing transformation to become a 'digital first' organisation.
Role: Web Optimisation Manager
What’s on offer:
Salary:London £48,937. Cardiff/ Warrington/ Edinburgh £44,056
Location: London, Cardiff, Warrington or Edinburgh
Pattern: Hybrid 2 days/week
Permanent: full-time with flexible hours
The role:
- Drive the strategic development of Christian Aid’s digital ecosystem, ensuring alignment with the organisation’s values and overarching goals.
- Develop and implement a robust search engine optimisation (SEO) and link-building strategy to improve website health, attract relevant traffic, and support user acquisition targets.
- Deliver key digital projects focused on enhancing campaign effectiveness and maximising income and impact, including:
- Technical SEO
- Site audits
- Keyword research and analysis
- Competitor and backlink analysis
- Collaborate with the Senior Digital Content Editor to implement the digital content strategy across Christian Aid’s digital channels—including social media—to maximise reach, engagement, and income.
- Work cross-functionally with other teams to execute the digital ecosystem content roadmap, ensuring all content is user-focused and impact-driven.
- Define and brief content requirements that support SEO and conversion rate optimisation (CRO) efforts, enabling data-informed and impactful decisions.
- Lead the organisation’s tag management strategy and implementation, including:
- Tag structure and tools
- Server-side tagging
- Integration with the customer data platform (CDP)
- Ensuring all tracking functionality is accurate and effective
About you:
- Completed training in Google Analytics 4 (GA4), user experience (UX), search engine optimisation (SEO), and other key digital disciplines.
- Proven ability to lead, coach, and inspire high-performing teams across content management and social media.
- Advanced expertise in technical SEO, including:
- On-page and off-page optimisation
- Technical SEO best practices
- Successful implementation of link-building strategies
- Highly proficient in digital analytics and performance tools, including:
- Google Analytics 4 (GA4)
- SEMrush (or equivalent platforms)
- Google Tag Manager
- Hotjar and ContentSquare
- Power BI and Looker Studio
- Experienced in managing external suppliers and partners across digital platforms and tools.
- Skilled in content management systems (CMS), particularly Drupal, with working knowledge of HTML and CSS.
- Strong ability to produce clear, insight-driven digital performance reports using data from:
- GA4
- Social media insights
- META platforms
- Other performance tools
to optimise fundraising, marketing, and conversion strategies.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
*Please note, all 3rd party agencies speculative CVs and direct will be forwarded onto The Talent Set*
Interviews happening on rolling basis, please apply ASAP
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
The Trusts & Philanthropy Manager role is a vital part of this vision and your excellent writing skills and relationship building will help us achieve our ambitions and make a meaningful impact.
Working closely within our passionate and results driven Trusts and
Philanthropy team, you will manage your own portfolio of charitable trusts and support the developing major donor and statutory funding relationships as required. You will be helping us beat macular disease by talking with funders and writing bespoke funding applications for support services, medical research and core costs. Diligently recording all relationship information and communications on our database.
We are looking for someone who:
• Knows their Stuff when it comes to excellent written communication skills to produce content that is inspiring, concise and informative.
• Can Make It Happen by working proactively under their own initiative.
• Shows They Care in the way they speak with our funders and the way they work and support colleagues across our teams.
Does this sound like you? If so, we would love to hear from you and chat about this role in more detail.
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to beat macular disease we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Faith & Church Engagement Manager
Hours: 35 hours per week
Reporting to: Director of Membership
Period:Permanent
Salary:£37- £42k (depending on experience)
Location: SW1P 3RB United Kingdom
Work Type: Hybrid (2 office days)
Overview
Established in 1876. Mothers’ Union has 4 million members in 83 countries, and our members have been empowering communities to combat poverty, speak up for social justice, and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting.
The ways in which we operate to fulfil that need today are quite different to that of the world of the 19th century, but our vision is still of a world where God’s love is shown through loving, respectful and flourishing relationships.
Mothers’ Union is unique. We do not work alongside communities; our volunteers and members work inside and with communities. Based in countless Anglican parishes, our work is run by local people for local people. Breaking the cycle of dependency, we give people the courage to transform their own lives and communities by facilitating change. Our members show their faith through action, and together aim to stop violence, poverty, and injustice.
From small community initiatives to national programmes our aim is to strengthen family life by nurturing relationships that are loving, faithful and respectful. Each member subscribes to the same values; the moral and ethical codes that are central to the ways in which we operate:
- We are firmly rooted in a voluntary ethos centred on mutual respect and collaboration.
- Our governance, leadership, and programmes are driven by and undertaken by members within their own communities worldwide; and
- We work with and welcome to the movement, people of all faiths and none.
Our members may be part of a branch or a wider parish, which sit within a Diocese, which reports to a Province. These Provinces and Dioceses follow the Anglican Church structure. Or they may be groups that sit outside. We also welcome friends and supporters and a host of active volunteers who support the work we do.
Purpose of the Role
Faith underpins all our work and, in this key role the post holder will support the Christian journey by providing resources for personal prayer, spiritual guidance, corporate worship, religious education, and contribute to and participate in member and central charity led events and worship.
This role will explore and research issues about the Christian faith that are relevant to Mothers’ Union, keep the rest of the Charity up to date on issues in the Anglican communion and wider church – and input into the design of MU strategic aims, and work collaboratively with organisations externally on developing resources and implementing faith-based initiatives.
This role will also be responsible for managing Mothers’ Union’s Church-based membership and our Faith and Diocesan Chaplains member-based forums.
However, the focus for this role will be the proactive outreach, development, and maintenance of faith related relationships primarily in Britain and Ireland. This includes creating and managing high-level networks of Christian influencers, Bishops and the wider clergy, and key faith-based organisations to improve the profile, understanding and integration of Mothers' Union within the Anglican communion and ecumenically and to grow our reach, membership numbers, and influence.
A key remit of the Faith & Church Engagement Manager post will be to participate and contribute to our faith-based discussions and resources within Mothers’ Union. For this reason, the post holder must be a practicing Christian. (Occupational requirement Equality Act 2010).
MAIN RESPONSIBILITIES
Faith management and resources
1. To lead on the development of faith resources within Mothers’ Union (MU) and lead the strategic planning of all faith initiatives, theological rationales for Mothers’ Union specific initiatives and the overall mission.
2. To ensure that MU employees understand as part of the induction process and throughout their employment, how faith guides the work and relationships of MU.
3. Working with the Director of Membership, contribute to the strategic plan for all faith initiatives and clergy and church relations within Mothers’ Union.
4. To lead MU’s faith-based forums, to work where needed with the Worldwide Board and our Central Chaplain.
5. To facilitate theological underpinning to inform our work by exploring, researching, and gathering relevant data from various sources to keep abreast of new developments and initiatives.
6. To generate faith and church-based content for our website, magazine and newsletters and deliver MU’s prayer diary and oversea Midday Prayers.
7. To work with Mothers’ Union Enterprises on resources and products that have a faith dimension or spiritual content.
8. To work with our Worldwide President or designated member of the Worldwide Board to deliver faith and worship materials for Board and Worldwide Council meetings.
9. To receive, monitor and review MU’s worldwide resources to encourage and develop the contribution these make to the distinctive faith work of Mothers’ Union.
10. To maintain and develop all Faith Resources, identifying and developing new and uniquely MU resources to be added and archiving when required dated resources.
Membership Support – Britain and Ireland
1. To produce creative and accessible prayer and worship resources for use within our membership and more widely.
2. To identify the needs of members at every level for up-to-date information and resources on theology, faith, spirituality, worship/liturgy, Christian ethics and pastoral issues for group or individual use, and to commission a range of resources to meet those needs.
3. To build and manage external partnerships, within the Church and with other faith centred organisations, developing and promoting our work with these organisations.
4. Working closely with the Director of Membership and wider Membership team, to plan and lead faith aspects at conferences and meetings as requested.
5. To help design and implement projects and campaigns that provide an active engagement for our members, raise the public profile of Mothers’ Union, contribute to membership growth strategies and further the mission to promote the Christian faith and the wellbeing of families.
6. Work with the wider membership team on the design, implementation, and delivery of new membership growth models and manage existing membership models including Church-based Membership.
General
- To produce and provide reports and resources as required for the Chief Executive and Board.
- To promote the Christian faith and prioritise the wellbeing of families with members, the clergy, external partners, wider faith organisations, and the Anglican church.
- To further the promotion and integration of Mothers’ Union work with the clergy and within the Anglican Church and facilitate policy and advocacy support for MU campaigns.
- To undertake any other duties as requested by the Director of Membership.
KEY COMPETENCIES
Experience/skills
1. Experience of writing accessible worship material and of being open to different worship styles.
2. Ability to produce theologically credible, accessible, valued, and impactful resources and documents.
3. Experience of engaging, developing and nurturing faith relationships at all levels, from members to boards, to very senior clergy.
4. Good word-processing skills- proficient at using MS Office in particular Word, Outlook, meeting platforms including Zoom and Teams and proactive social media management.
5. Research skills: Ability to collate, analyse, synthesise research data, ability to gather, manage and use a large quantity of information, research and reports effectively,
Qualifications
1. Educated to degree level or equivalent.
Personal Attributes
1. An active commitment to the Christian faith.
2. The role sits within a Membership function. Ability to work well in a team and self–direct where required, effectively prioritise workload and meet deadlines and timescales.
3. Good verbal communication skills – ability to engage effectively and confidently with a wide range of stakeholders.
4. Excellent writing skills – ability to produce and tailor content to various audiences clearly and concisely; to identify and summarise key messages.
5. Ability to communicate research findings coherently and present a balanced argument.
6. Flexible, with the ability to use own initiative to focus on the delivery of agreed priorities.
7. Ability to work with volunteers, external partners and the clergy and an empathy with voluntary sector organisations.
8. Team player – ability to work with others, communicate well and to contribute positively within a team.
9. The ability to conduct work to a high professional standard and in accordance with Mothers’ Union core values.
Knowledge and Approach
1. A comprehensive understanding and sensitivity towards the Christian Faith and its application to social ethics.
2. A broad understanding of issues affecting faith and family life today and a willingness to explore the field of relationships further.
3. The ability to take a creative and lateral approach to thinking about social problems.
Desirable Characteristics
1. Experience of using Publisher software.
2. Qualification in Theology or Religious Studies.
3. An interest in international faith and theological issues
4. Ability to interpret statistics accurately.
5. An understanding of secondary research methods.
Work Location
This role will be based at our Head Office in Central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (Pro rata for part timers) at our Head Office, Mary Sumner House in Central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays.
Work Ethos
Integrity lies at the heart of Mothers’ Union and in our voice and actions, we aim to be:
· Respected.
· Effective.
· Accessible.
· Clear.
· And innovative approach.
Staff are expected to reflect these core values in their own personal characteristics. Post holders are expected to be able to demonstrate:
1. A level of competence appropriate to the demands of this post.
2. The ability to conduct work in keeping with high professional standards and in accordance with Mothers’ Union’s Aims, Objectives, and Values.
3. A clarity of communication.
4. A collaborative and constructive style of operating, respecting colleagues and volunteers and their contribution.
5. An understanding of or commitment to the Christian faith.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via e-mail.
The Cover Letter should clearly outline how your skills match the main responsibilities of the role.
Application Deadline
The closing date for applications is midnight on 17th November 2025. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not contact you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position. We aim to get in touch with the shortlisted candidates after the application deadline.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Values and Behaviours of Mothers’ Union staff
MU Staff Team Values
· Respectful.
· Supportive.
· Open.
· Adaptable.
· Solutions Oriented.
Below are examples of behaviours which show the values in practice.
Value 1: Respectful
· Being a role model, treating people with respect, both in speech and action.
· Reacting to situations and requests in a professional, calm and timely manner.
· Being sincere in understanding another person’s perspective.
· Being considerate of others’ time and concerns.
Value 2: Supportive
· Working as a team to meet collective goals and embrace shared perspectives.
· Building effective working relationships across the whole organisation.
· Celebrating successes and create a positive team spirit.
· Sharing personal knowledge, skills and experience with others to help them develop.
Value 3: Open
· Being open to constructive feedback.
· Celebrating differences and recognising everyone’s contribution.
· Engaging with stakeholders and seeking their views and feedback to improve.
· Being self-aware, reflecting on the work we do, how we do it and how it affects others.
Value 4: Adaptable
· If within capabilities, adapting to changes even if outside usual duties.
· Treating every experience as an opportunity to learn and develop.
· If possible, being flexible and responsive to the changing priorities of the organisation.
· Agreeing appropriate deadlines for work and meet them.
Value 5: Solutions Oriented
· Employing creativity by thinking outside the box to overcome challenges.
· Sharing views and driving continuous improvement.
· Encouraging colleagues to share alternative perspectives and ideas.
· Seeking solutions to solve problems.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Diversity & Inclusion
Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an outstanding Philanthropy and Partnerships Manager (Maternity Cover) to secure and manage income from Corporate Trust and Foundations, Major Donors and Corporates. We are looking for an experienced and ambitious Philanthropy and Partnerships Manager to join our award-winning fundraising team as a maternity cover.
If this sounds like you, we’d love to hear from you.
At Hand in Hand, we help women beat the odds and succeed as entrepreneurs. The money they earn and the confidence they gain changes everything. Whole families and communities rise with them.
Since 2003, from Afghanistan to Zimbabwe, we’ve helped more than 5 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change. Some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities, starting to dream – and plan – for the future.
Our members’ achievements (so far) include:
· 6.6 million new and improved enterprises
· 11.6 million new and improved jobs created.
· 6.3 million members mobilised.
· 29.1 million indirect beneficiaries (families) impacted.
· 300% Return on Investment
Hand in Hand International is based in Baker Street, central London, with a flexible working policy that includes work-from-home Mondays and Fridays. Our team works with partners throughout the global Hand in Hand network, specialising in fundraising, strategic and programmes advice, and donor relations.
Every day we equip under-served women with skills and resources to earn more money, ignite local economies and lift nations out of poverty.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to be partnering with a fantastic charity to recruit a Senior Individual Giving Executive for a 4-5-month contract. This is a great opportunity for an experienced Individual Giving professional to lead on a range of exciting campaigns and help deliver exceptional supporter experiences across multiple channels.
Key Responsibilities:
- Plan and deliver multi-channel Individual Giving campaigns for warm and cold audiences, including:
- Cash appeals
- Raffle and lottery asks
- Regular giving activity
- Supporter engagement pieces (welcome journeys, newsletters, stewardship content)
- Act as a mentor and positive role model to junior team members, sharing knowledge and supporting their development.
- Work with Individual Giving Managers to support the effective management of income and expenditure budgets.
- Collaborate across teams and departments to deliver integrated campaigns, streamline processes and contribute to new and innovative projects.
- contribute to new and innovative projects.
Person Specification:
- Proven experience delivering Individual Giving campaigns across print and digital channels.
- Strong project management skills, with the ability to manage multiple campaigns simultaneously.
- Confident working with data and insight to monitor performance and inform improvements.
- Strong copywriting and supporter-centric content creation skills.
- Experience working with external agencies and suppliers.
- A collaborative team player with a warm, proactive and supportive approach.
- Able to mentor others and contribute to a positive, inclusive team culture.
- Creative thinker with strong attention to detail and a passion for excellent supporter care.
- Comfortable working in a fast-paced environment and adapting to changing priorities.
What’s on Offer:
- Location: Remote
- Contract: Until March 2026
- Salary: £29,500 to £34,000
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Supporter Experience Manager
Permanent, Full Time. Hybrid working (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.)
Location: This role can be based in Cardiff, Edinburgh, London, or Warrington
Salary: £48,576 for Cardiff, Edinburgh, or Warrington. £53,549 for London (inclusive of London allowance)
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we’re now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.
This is a unique opportunity to design and deliver Christian Aid’s first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.
Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:
- Lead our first Supporter Experience Strategy, uniting teams across the organisation.
- Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
- Harness data and supporter insights to drive evidence-based decisions.
- Foster innovation, testing new technologies and approaches to enhance engagement.
- Train and equip teams to deliver consistently excellent supporter experiences.
About you
In addition to a passion for Supporter Experience, some of the essential skills and experience we’re looking for are:
- Significant experience in a supporter experience role or delivering journey strategy.
- A track record creating and delivering multichannel communications.
- Strong data and analytical skills to refine approaches and measure success.
- Excellent collaboration, influencing, and project management abilities.
Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you’ll have a supporter-first mindset and the drive to inspire meaningful connections. You’ll also be committed to Christian Aid’s vision to see a world where everyone can live a full life free from poverty and injustice.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.