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Contract manager jobs in kingston upon thames, belfast

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Mothers' Union, SW1P, London (On-site)
£32,000 - £35,000 per year
We are looking for a HR Officer to support the operational running of the HR function
Posted today Apply Now
Closing in 4 days
NHS Providers, Victoria (Hybrid)
circa £500 or more per day, depending on experience + expenses for in-person delivery in line with our policy
Posted 2 days ago
Ivy Rock Partners Ltd, London (Hybrid)
£60,000 - £65,000 per year
Posted 1 day ago Apply Now
The Felix Project, SE8, London (On-site)
£32,000 - £36,000 per year
Exciting Opportunity to Join one of London's top charities in their fight to tackle the hunger crisis
Posted today
Closing in 2 days
Galop, Central London (Hybrid)
£28,876.12 per year including London Weighting.
Posted 3 weeks ago
Page 17 of 36
London, Greater London (Hybrid) 10.89 miles
£20 to £21.92 per hour
Full-time
Temporary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Location: Hybrid – 2 days/week in King’s Cross, London (Tuesdays & Wednesdays)
Contract Type: 3-month Temporary Contract (with potential to extend)
Salary: £20.00 – £21.92 equivalent to £36,500–£40,000 per annum
Start Date: Immediate

About the Role
Our client is seeking an experienced and highly organised Supporter Experience & Operations Lead to join their team on a temporary basis. This is a key role focused on delivering operational excellence across supporter and membership services, ensuring a seamless experience for members, donors, and prospects.

You’ll lead on the management of supporter operations budgets, financial forecasting for 2026, and compliance, while also overseeing a small team and third-party service providers. This is a hands-on, data-driven role ideal for someone with strong CRM, financial, and customer service experience.

Key Responsibilities

  • Lead continuous improvement across supporter operations and customer service delivery
  • Manage budgets, reforecasting, and financial reconciliation in collaboration with the finance team
  • Oversee escalated member complaints and ensure compliance with policies and procedures
  • Line manage the Supporter Experience Coordinator and support a team of two
  • Maintain and improve CRM data quality (Salesforce transition in progress)
  • Manage third-party suppliers for fulfilment, contact centre, and payment processing
  • Contribute to the development of marketing technology and digital tools

What We’re Looking For

  • Proven experience in membership or supporter operations, ideally within the charity or cultural sector
  • Strong financial management and data analysis skills
  • Excellent interpersonal and communication skills
  • Experience managing CRM systems (Salesforce preferred)
  • Confident in managing suppliers and internal stakeholders
  • Line management experience and a collaborative, proactive approach

CV’s will be sent on a rolling basis.

Posted by
Prospectus View profile Organisation type Recruitment Agency Company size 101 - 500
Posted on: 28 July 2025
Closing date: 09 August 2025 at 23:30
Job ref: 192544
Tags: Operations, CRM, Culture, Direct / Supporters