Contract manager jobs in Lewisham, greater london
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ID: 1782 Operational Manager, Northeast
Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service
Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based
Hours: Part-time (up to 29.6 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area. The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.
Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.
Main Responsibilities:
· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.
· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.
Main Requirements (for details check the job description and person specification):
· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of service users.
· Experience of setting up and/or managing innovative projects.
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 10th May 2026 at 23:59
Interviews are scheduled to take place on: 20th May 2026
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Working on our Health Charity Partnership (HCP) with counterparts at the British Heart Foundation, and Cancer Research UK, this award winning, UK-wide partnership aims to improve the health of the nation using the retailer’s reach and influence.
You will be responsible for leading and delivering income generation, project managing strategic activities, and delivering against shared and charity specific goals. You will also contribute to the development and success of the Account Management Team, and support cross team-projects and take on additional tasks as required.
This role will also see you line manage a Partnership Officer (Account Management) who supports on the delivery of the Tesco Partnership.
Role description:
This role works very closely with colleagues across multiple internal teams including our Clinical Team (working with a Health Lead), our Marketing team (including Social Media Manager, Senior Marketing Manager, and Brand and Creative colleagues) and our Policy Team. This role will need to be well networked across teams including Nations and Regions teams and Strategy and Planning.
Externally, this role will work closely with peers at the British Heart Foundation, and Cancer Research UK. The role will also work with colleagues at Tesco, which will also include their PR and communications agencies.
You will also play an active role in driving and supporting best practice across the team and charity and will also contribute to cross-team projects and other tasks as required.
The ideal candidate:
The ideal candidate will have account management experience with a track record of delivering six and seven-figure strategic partnerships either within a charity or corporate setting. Good time management and organisational skills are required to manage a busy and diverse workload. You’ll need strong interpersonal skills and the ability to influence and negotiate effectively with a range of stakeholders at all levels of seniority. Using your excellent communication skills, you will be able to convey ideas succinctly and persuasively to create impactful proposals and other communications.
You’ll have good understanding of commercial principles, understand what drives businesses, and how to lead and deliver multi-stream income generation that are mutually beneficial through partnership. You’ll have a passion for identifying new financial and non-financial opportunities and be proactive in your approach to seeking these out. Having a collaborative approach to work is vital in this role, so you’ll build excellent relationships with internal colleagues and external stakeholders, operating with trust, respect, and transparency.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Communications Manager
About the role
We are looking for an experienced Communications Manager to help bring our mission and impact to life.
Reporting to the Head of Communications & Transformation, you’ll lead on high-quality, engaging communications that support our programmes, partnerships and organisational goals.
Key responsibilities include:
- Developing and delivering social media content and managing day-to-day channels
- Producing compelling written, visual and video content, including impact case studies
- Copywriting for our website, email campaigns and publications
- Delivering internal communications to support colleague engagement
- Supporting stakeholder communications and marketing campaigns
- Developing and implementing brand assets
About you
You’ll be an experienced communications professional, comfortable working in a fast-paced environment and managing multiple priorities. You’ll bring creativity, strong organisational skills and a passion for social impact.
Essential experience includes:
- Experince of working in an internal communications-based role
- Excellent planning and project management skills
- Strong writing, editing and visual content skills
- Experience managing social media channels
- Video editing skills (Adobe Premiere Pro)
- Experience using Adobe Creative Suite (InDesign, Illustrator, Photoshop)
- Experience with email platforms such as Campaign Monitor (or similar)
For full details of the role and our rewards and benefits package, please view the candidate pack.
How to apply
Please apply via CharityJob with your CV and a cover letter.
Closing date for applications: Tuesday 5 May at 9am
Interviews: Interviews are intended to take place week commencing 18 May
Alongside your CV, please provide a covering letter telling us about your experience and why this role appeals to you. We’re really interested in hearing your authentic voice, so we encourage you to write this yourself rather than relying on AI.
The client requests no contact from agencies or media sales.
Job title: Training Manager
Organisation: Immigration Law Practitioners’ Association (ILPA)
Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.
Deadline: 11:59pm on Sunday, 17th May 2026
Interviews: Weeks commencing 25th May or 1st June
Salary: £33,000-£35,000 with scope to offer a higher salary depending on experience.
About the role:
ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. We deliver over 60 courses and conferences a year to an average of 2,000 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants.
The Training Manager will not directly teach any training content but will run this programme end to end, ensuring all trainings and events are delivered professionally, to a high standard. This is a hands-on role that requires strong organisational skills, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training.
Key Responsibilities
Programme planning and development
• Build and manage the annual and quarterly training schedule with a balance of advanced and introductory content across immigration, asylum and nationality law
• Facilitate and support the Training Advisory Board to identify priorities and emerging issues
• Respond to changes in immigration law with short notice trainings where appropriate
Tutor and content management
• Contact, contract and manage ILPA’s panel of external tutors
• Work closely with tutors on the overall planning and delivery, providing admin support in the production of accurate, up-to-date course materials
Event delivery
• Set up all events on Eventbrite, including pricing, discounts, communications and refunds
• Host online events and support hybrid delivery of trainings and conferences when required, troubleshooting technical issues on the day
Income, reporting and evaluation
• Monitor and report on bookings, attendance, cancellations and income
• Monitor participant satisfaction and take action where improvements are needed
Marketing and engagement
• Market events through ILPA’s weekly all-member update and other communication channels to reach beyond our membership
• Respond to participant queries and ensure excellent customer experience
Systems and administration
• Maintain accurate records, contracts, schedules and evaluation data
• Ensure compliance with GDPR and internal policies
Person Specification
Essential
• Experience managing training or professional development programmes
• Strong organisational skills and confidence managing a busy schedule
• Clear communication skills and ability to work with senior practitioners
• Strong digital skills including ticket management, online event and CRM platforms
•Strong numerical skills and experience using Excel
•Ability and confidence to host or facilitate online trainings and events
• Ability to work independently in a small charity team
• Ability to handle competing deadlines and resolve issues efficiently
Desirable
• Knowledge of immigration, asylum or nationality law
• Experience in a charity, membership body or legal-sector environment
• Experience commissioning or managing external tutors or contributors
•Experience of using Salesforce, Eventbrite, Quickbooks, MS Teams
About the Immigration Law Practitioners’ Association
The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.
Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.
The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.
The objectives of ILPA are:
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To promote the advising and representation of immigrants;
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To provide information to members and others on domestic and European immigration, asylum and nationality law; and
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To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.
ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.
We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.
About the ILPA Team
You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
The Engagement Manager leads the relational and safeguarding delivery of Lighthouse, ensuring the programme is experienced as a place of dignity, trust, and consistency for every participant. This role sits at the centre of the work - shaping how Lighthouse feels, how people are received, and how support is experienced in practice.
Lighthouse operates in a dynamic environment where participant needs, operational demands, and volunteer teams intersect daily. You will bring presence, judgement, and emotional intelligence to that space, maintaining strong relational consistency while responding thoughtfully and appropriately to what emerges in real time.
You will take ownership of participant engagement across the programme. This includes building trusted relationships, maintaining strong safeguarding practice, and supporting volunteers to engage in ways that are respectful, boundaried, and trauma-informed. Your role is to ensure Lighthouse is not only well run, but deeply human - a place where people feel seen, respected, and supported.
You will also play a central role in shaping how Lighthouse supports people beyond immediate engagement. By understanding participant journeys and needs, you will help strengthen pathways into stability, connection, and opportunity. This requires sound judgement, relational skill, and the ability to translate insight into practical support.
You will work closely with the Programme Manager to ensure Lighthouse remains both operationally strong and deeply responsive to the people it serves.
Key responsibilities
Participant engagement and presence
- Lead participant engagement across Lighthouse delivery
- Build consistent, trusted relationships with participants
- Maintain a visible, calm, and grounded presence during programme sessions
- Help ensure participants feel recognised, welcomed, and respected
Participant wellbeing and support
- Recognise emerging participant needs and respond appropriately
- Support participants to access information, services, and appropriate support
- Help maintain a safe, respectful, and inclusive programme environment
- Ensure participant experience remains consistent and well held
Safeguarding leadership
- Lead safeguarding practice across the programme
- Coordinate safeguarding processes, documentation, and follow-up
- Respond appropriately to safeguarding concerns and incidents
- Ensure safeguarding procedures and escalation pathways are consistently followed
- Exercise sound judgement in complex or sensitive situations
Volunteer support and guidance
- Support volunteers to engage confidently and appropriately with participants
- Provide guidance on boundaries, relational approaches, and safeguarding awareness
- Help create a volunteer culture that is consistent, compassionate, and well supported
- Ensure volunteers feel clear, confident, and supported in their roles
Partnerships, referrals, and pathways
- Build and maintain relationships with outreach teams, support services, and sector partners
- Coordinate referrals and connections to external services where appropriate
- Develop pathways into employment, training, and longer-term stability
- Liaise with employers and partner organisations connected to participant opportunities
- Strengthen the network of support available to participants beyond Lighthouse
Requirements
About you
This role requires someone who is grounded, perceptive, and confident taking responsibility within a complex, people-centred environment.
You will be able to build trust quickly while maintaining clear boundaries and professional consistency. You will bring a calm, thoughtful presence and be comfortable navigating emotionally complex situations with care and sound judgement.
You will likely bring:
- significant experience working alongside vulnerable or marginalised communities
- strong interpersonal and relationship-building skills
- knowledge of safeguarding practice and working with vulnerable adults
- confidence navigating complex or emotionally demanding situations
- the ability to remain calm, consistent, and thoughtful under pressure
- a deep commitment to dignity, respect, and trauma-informed practice
Working pattern
Lighthouse operates primarily between 8:00am and 8:00pm, with occasional evening events. Programme delivery is supported by a team of volunteers.
The two Managers coordinate their working schedules to ensure presence during key delivery periods across the programme week.
Working patterns are flexible and planned collaboratively to support delivery while maintaining sustainable workloads.
Lighthouse Management Structure
Lighthouse is delivered through a shared model, with two Managers working together to ensure the programme remains a safe, consistent, and dignified space for people experiencing homelessness.
Delivering this well requires both strong programme organisation and careful, trauma-informed engagement with participants.
The two Managers hold complementary responsibilities that ensure Lighthouse is both well-run and deeply responsive to the people it serves. While each role leads on specific areas of the programme, they work closely together to maintain consistent standards, clear communication, and a reliable experience for participants.
Joint responsibilities
Together the Managers ensure that Lighthouse operates with consistency, safety and care:
- Participants experience Lighthouse as a safe and welcoming space where they are treated with dignity and respect
- Delivery remains trauma-informed, relational, and grounded in Under One Sky’s values of presence, trust, and follow-through
- Lighthouse sessions are appropriately staffed, with volunteers and team members supported to deliver confidently and reliably
- Safeguarding is embedded into day-to-day delivery, with clear processes for responding to disclosures, incidents, risk, and vulnerability
- Participant needs, concerns, and wellbeing are recognised early and responded to appropriately
- Volunteers and staff are supported to hold clear boundaries while maintaining compassion and respect
- Communication and follow-through are strong so participants do not experience gaps, confusion, or inconsistent responses
- Lighthouse maintains a high standard of care, professionalism, and stability across the programme week
Culture and approach
The Managers help shape the tone of Lighthouse through calm, grounded leadership and consistent presence within the programme.
They help ensure the Lighthouse remains a place where participants feel:
- seen and respected
- safe and protected
- met with consistency rather than unpredictability
- supported without judgement
- able to access help with dignity
They create the conditions for volunteers and staff to provide meaningful support while ensuring Lighthouse remains structured, accountable, and deeply human.
Together let’s end homelessness.
The client requests no contact from agencies or media sales.
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About the role
We’re looking for a proactive Project Manager to help deliver key strategic projects that support our mission and improve outcomes for the people and animals we support.
In this role, you’ll support the Senior Leadership Team and report into the PMO Manager in developing, testing and implementing projects within the PDSA pipeline. You’ll lead project workstreams, build clear project plans, and ensure delivery stays on track against timelines, budgets and KPIs. You’ll manage project documentation, monitor risks and dependencies and provide clear reporting in line with PMO and governance frameworks.
You’ll also analyse operational and financial performance to ensure projects are delivered efficiently, recommending improvements where needed. Collaboration will be key, as you’ll engage with a wide range of stakeholders to coordinate activity and maintain momentum
We’re looking for someone with:
- Proven track record of delivering business change and technical initiatives while effectively managing multiple workstreams and projects
- Comprehensive understanding of Waterfall and Agile methodologies.
- Excellent stakeholder management skills, with the confidence to engage and influence at all levels.
- Experience working collaboratively across multiple teams or departments to drive shared outcomes.
- Strong organisational skills, with experience in planning, tracking, and reporting project progress this will be completed within PDSA’s governance and delivery framework, risks, and dependencies.
- Experience managing a diverse portfolio of project types, adapting approach and style to suit each one.
This is a full‑time position working 35 hours per week on a 12‑month fixed‑term contract.
The role will require occasional travel typically a few times per month to PDSA sites for visits or team meetings.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
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Flexible working options to support your work–life balance and individual circumstances.
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25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
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Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
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Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
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Life assurance providing four times your annual salary for added peace of mind.
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AXA Health Employee Assistance Programme, with 24/7 wellbeing support
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Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
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Enhanced maternity, paternity and adoption leave to support you and your family.
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15% discount on PDSA Pet Insurance plus access to staff veterinary services.
To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Job Title: Volunteer Development Manager
Team: People and Culture
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh) or home-based contract.
Status: Permanent
*The salary on appointment will be set between £47,845 to a maximum of £54,369 depending on the candidate's skills and experience. If you are internal and on the same grade then the salary will be as reflected in our pay policy. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
Volunteers are vital to the success of the Ramblers and the delivery of our strategic goals. That’s why we’ve launched a bold new initiative to enhance volunteer experience. We’re creating a journey that is inclusive, engaging, and genuinely impactful. Our aim is for The Ramblers to be a place where every volunteer feels welcomed, valued, and supported every step of the way.
We believe volunteering should be more than giving time. It should be about finding purpose, building connections, and being part of something meaningful. We are committed to creating an environment where people from all backgrounds and walks of life feel inspired to join us, confident in contributing, and motivated to stay and grow.
As volunteering lead, the postholder will play a pivotal part in bringing that vision to life.
You will work closely with key stakeholders to enhance the volunteer experience at every stage of the volunteer lifecycle—from attraction and recruitment through to development and recognition.
You’ll design and deliver innovative approaches to enhance the experience of our current volunteers, along with planning and implementing new approaches to attracting volunteers for the future.
This role provides the opportunity to create something lasting: a volunteer experience where people don’t just give their time —they feel a genuine sense of belonging, while making a meaningful difference in the communities we serve.
The role will report directly to the Head of People Experience.
Key responsibilities
Volunteer Recruitment and Onboarding
· Develop and implement strategies to attract and recruit a diverse pool of volunteers.
· Design and deliver comprehensive orientation programs to introduce new volunteers to the organisation and their responsibilities.
Training and Development
· Create and facilitate ongoing training programs to enhance volunteer skills and knowledge.
· Provide resources and support to ensure volunteers are equipped to perform their roles effectively.
· Organise workshops, seminars, and training sessions to foster continuous learning.
Volunteer Management and Coordination
· Ensure accurate records of volunteer hours, roles, and performance are maintained.
· Create a safe and supportive environment, ensuring compliance with relevant legislation and best practices around safeguarding.
· Develop and implement policies and procedures for volunteer management.
Volunteer Retention and Engagement
· Design and execute recognition programs to acknowledge and celebrate volunteer contributions.
· Organise events and activities to keep volunteers engaged and motivated.
· Regularly communicate with volunteers to provide updates, gather feedback, and address concerns.
Program Evaluation and Improvement
· Monitor and evaluate the effectiveness of the volunteer program.
· Conduct surveys and assessments to gather feedback from volunteers and identify areas for improvement.
· Implement changes and enhancements based on feedback and best practices.
Collaboration and Partnership Building
· Work closely with teams to identify volunteer needs and opportunities.
· Build and maintain relationships with external partners and community organisations to expand volunteer resources.
Technology and Data Management
· Utilise technology track and manage volunteer information.
· Maintain up-to-date records and generate reports on volunteer activities and program outcomes.
· Leverage communication tools and platforms to effectively engage with volunteers.
Other
· Undertake such other duties as may be reasonably required of the post
· Engage and proactively develop excellent working relationships
The person
Knowledge, Skills and Experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role:
· Knowledge of the value volunteers add, and the impact they bring to organisations.
· Expert and up-to-date knowledge of the law relating to volunteering and volunteering best practice principles, and procedures, particularly around recruitment and retention.
· Demonstrable knowledge and experience of implementing best practice solutions to drive a volunteering involving ethos and culture.
- Knowledge of safeguarding legislation, policies, and best practices.
Skills
This section details the specific abilities and competencies required to perform the job effectively:
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Strategic Thinking: Ability to develop and implement strategic initiatives
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Communication Skills: Excellent verbal and written communication skills
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Interpersonal Skills: Strong relationship-building and influencing skills
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Analytical Skills: Ability to analyse data and use insights to drive decision-making
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Problem-Solving Skills: Proactive approach to identifying and resolving issues
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Project Management Skills: Ability to plan and co-ordinate activity across multiple teams to deliver project goals
Experience
This section specifies the practical, hands-on experience required for the role:
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Experience of ensuring Volunteer and Volunteer Role Manager journeys are accessible and encourage diversity, equity and inclusion.
Personal Attributes
· Active Listener: Listens attentively to others and values their input
· Collaborative: Values and leverages diverse perspectives and skills within the team
· Adaptable: Able to adjust to new situations and challenges with ease
· Problem Solver: Proactively identifies issues and works towards effective solutions
· Analytical Thinker: Analyses information thoroughly and makes sound decisions.
· Detail-Oriented: Pays attention to detail, ensuring accuracy and thoroughness in work
· Mentoring: Willing to mentor and support the development of team members
· Innovative: Embraces new ideas and technologies to improve processes
· Ethical: Upholds ethical standards and integrity in all actions
· Visionary: Looks outwards to anticipate trends and identify opportunities to enhance volunteer experience
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Job Title: Head of Procurement
Contract: Permanent
Salary: £61,680.83 - £73,378.91
Location: The Rowe, London (Hybrid)
Closing Date: 28th April 1016
Interviews: w/c 4th May 2026
About Centrepoint
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Head of Procurement to join our Finance & Corporate Services directorate.
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
This is a pivotal role at a time of transformation, where procurement plays a key role in driving value, innovation and commercial excellence across the organisation.
About the role
This is a high-impact leadership role responsible for shaping and delivering Centrepoint’s procurement strategy. You’ll lead a programme of strategic sourcing and category management, ensuring compliance with procurement legislation while unlocking value, efficiency and innovation.
Working closely with senior stakeholders, you’ll influence decision-making across the organisation, embedding best practice procurement and contract management approaches. You’ll also play a key role in supporting Centrepoint’s wider transformation agenda, ensuring procurement is aligned to long-term strategic goals.
What you’ll be doing
- Leading the development and delivery of procurement strategy and category plans
- Managing high-value, complex procurements end-to-end
- Driving cost savings, value generation and supplier performance
- Developing procurement policy, governance and compliance frameworks
- Leading and developing a high-performing procurement function
- Building strong relationships across Directorates to influence commercial decision-making
- Overseeing contract management, risk mitigation and supplier relationships
- Ensuring alignment with public procurement legislation and internal policies
About you
We’re looking for a strategic procurement leader who can operate at pace and influence at a senior level.
You’ll bring:
- Significant experience in a senior procurement role managing complex, high-value projects
- Strong knowledge of procurement legislation and best practice
- A track record of delivering cost savings and commercial improvements
- Excellent stakeholder management and influencing skills
- Experience leading and developing teams in complex organisations
- A professional procurement qualification (e.g. MCIPS) or equivalent experience
Experience within the charity, public or regulated sector would be advantageous but is not essential.
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days annual leave (rising to 27 days)
- Healthcare cash plan
- Private medical insurance
- Income protection
- 5% employer pension contribution
- Cycle to Work scheme
- Interest-free travel loan
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.
We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
Don’t miss out on this fantastic opportunity to join our team as Head Of Procurement click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
MumsAid is an award winning, growing charity with a track record of delivering innovative support to mothers. Following our successful application to the Propel fund, we are recruiting an Operations & Programmes Manager to lead delivery of a new long term systems change programme whilst providing operational leadership across the organisation. You will be a key member of our Senior Leadership Team, working closely with our CEO to drive project delivery and strengthen our operational foundations as we grow.
This senior role combines two key responsibilities. You will lead our new Systems Change programme for young mothers, mobilising and delivering a long term initiative that shares our best practice model with partners and influences policy and practice across the perinatal mental health sector. You will also provide operational leadership across MumsAid, managing governance, IT systems, data management, finance, monitoring and evaluation, and organisational coordination. This requires exceptional organisational skills, strategic thinking, emotional intelligence and a deep commitment to equity and co production. You'll need substantial project management experience in the voluntary and community sector, proven operational management expertise, strong systems and data management skills, and the ability to represent MumsAid confidently in multi agency spaces.
We offer a values driven, supportive working environment with hybrid flexibility, professional development opportunities, a pension scheme, 25 days annual leave plus bank holidays (pro rata), and health benefits. This is a chance to help create lasting, systemic change in maternal mental health support.
We are dedicated to building a diverse workforce and actively encourage applications from candidates belonging to underrepresented groups.
The client requests no contact from agencies or media sales.
Background
We are Humane World for Animals, formerly called the Humane Society of the United States and Humane Society International. Since 1954, we have worked to create a more humane society for animals. Working side by side as the Humane Society of the United States and Humane Society International, we have helped to pass thousands of landmark laws, rescue hundreds of thousands of animals, and cared for and protected millions more.
In 2025, to convey our mission and make sure that everyone understands who we are and the bold work that we do, our organisations are standing together under a new shared name: Humane World for Animals.
We are dedicated to changing the world for animals. We drive change with human action. We help people, communities, governments, and corporations shift behaviour, providing the right support and advocating for policy change to stem the root causes of suffering and cruelty.
Purpose of role
As the Program Manager, Media and Communications, you will support the Program Director on the design, development and implementation of communication strategies and plans to advance Humane World for Animals UK’s strategic priorities with regard to campaigns, brand-building and fundraising. You will lead on producing and delivering a content strategy for a broad range of channels to increase audience engagement. The position will support campaigns and fundraising stewardship and give strategic advice regarding social media market insights and trends in the UK digital sphere and emerging channels. This will be vital to achieve successful brand building in the UK market through impactful storytelling, campaign activations, fundraising recruitment and stewardship through compelling content on the earned channels and holistic management of thematic work.
If you are results-oriented, organised and creative and have 5+ years of experience as a media and communications professional then we would like to hear from you.
Key areas of responsibility
- Communications strategy and planning:Lead the development and delivery of storytelling and social media strategies to support the UK’s wider communications strategy.Guide public affairs, campaigns, and fundraising colleagues in ideation sessions to develop creative and impactful activations.Provide insights on digital communications trends and opportunities.
- Content creation and storytelling:Produce high-quality digital content, including video, for use on social and digital channels.Turn campaign and policy work into clear, engaging stories.Collaborate with Head Office to integrate global storytelling content.
- Social media: Plan, schedule and manage day-to-day (and occasional out-of-hours) social media activity, engaging online communities, managing paid social media advertising and delivering campaigns that support advocacy, fundraising and recruitment. Maintain the visual asset library and manage a social media volunteer.
- Influencer and partnership engagement:Identify and recruit influencers and celebrities to extend our reach and support our campaigns
- Administration: Monitor and report on performance using tools like Google Analytics and social monitoring platforms to guide continual improvement.Coordinate activities with colleagues using planning platforms.
About you
Our successful candidate will be confident, creative and positive with a proven track in media and communications roles. A proactive self-starter, you will have demonstrable experience of achieving significant growth and development in regard to audience reach and will take a solution-focused approach to overcoming obstacles. You will have experience of delivering media and communication strategies and plans in a fast-paced environment. You will have ambition and drive for creating positive change for animal welfare; a willingness to constantly learn and develop the most impactful, cost-effective communications for our target audiences; and your work will be solidly underpinned by regular evaluation of progress and impact with a view to further improving strategies.
We are searching for an experienced media and communications professional to make a difference and be part of our ambitious team. If that’s you, please get in touch!
Application Instructions
To apply for this role, please submit a copy of your CV and a cover letter outlining your interest in the role and how you fulfil the requirements set out in the job ad.
The deadline for applications is Thursday, 30 April 2026, 11pm GMT. Applications without covering letters will not be considered.
You must have an existing right to work in the UK, and you must reside in the UK, to be considered for this role.
We make bold progress for all animals by working together on the biggest problems—no matter where they are or how deeply entrenched.

The client requests no contact from agencies or media sales.
Permanent Contract /Hours: 37.5 hours per week
Location: Hybrid work with 1 day per week minimum office attendance in Putney, SW London
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity supporting children and young people. We are proud of our long history of delivering fostering services, children’s homes, and innovative leaving care support across the UK.
We are deeply committed to improving outcomes for young people, particularly those who are unable to remain in their family or foster homes. Everything we do places young people at the heart of our work, helping them build positive life experiences and brighter futures.
We are an equal opportunities employer and are committed to building a diverse and inclusive workforce where everyone feels they belong. We actively encourage applications from underrepresented groups, including people from different cultures, backgrounds, ages, abilities, religions, genders, sexual orientations, and those with caring responsibilities.
About the Role
As Finance Manager you will take responsibility for the day to day running of a small Finance Team and this includes management of team members and oversight of regular management reporting and financial accounting. You will take the lead on the annual external audit process, and work on the annual budget preparation and budget revisions/forecasts. You will help drive forward financial business partnering within the organisation, ensuring the wider management team have the tools and information needed to effectively manage their budgets. This is a key role within the organisation, requiring strong technical skills, attention to detail, and the ability to communicate effectively with both finance and non-finance stakeholders.
About You
We are looking for someone who has:
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A relevant accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent) – or significant relevant experience
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Demonstrable experience in management accounting, budgeting, and statutory accounts preparation
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Strong analytical and numerical skills
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Good communication skills, with the ability to work effectively with internal teams and external stakeholders such as local authorities
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Strong IT skills, including Microsoft Excel (e.g. VLOOKUPs, pivot tables, SUMIF)
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Line management experience of a small team (training can be provided)
What We Offer
- Competitive salary: £ 53,000 – 56,000 per annum depending on experience.
- A friendly working environment at a values-led charitable organisation.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online.
- Discretionary funded training programs for you to explore and attain new and relevant skills.
- Employee awards based on performance and length of service.
How to Apply
To apply and for more information, please visit our website.
Safer Recruitment
St Christopher’s is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to thorough screening, including DBS checks.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Job Purpose: Lead delivery of a national climate action programme (BELIEVE in Climate Action), managing cross-sector partnerships, stakeholder engagement and programme operations. Oversee youth-led initiatives and knowledge exchange, while also supporting university teams to deliver the ParliaMentors programme and strengthen student leadership and civic engagement.
- Salary: £40,204 (Band D, Point 3, including London weighting) / £36,501 (Band D, Point 3, elsewhere in the UK)
- Contract: 4.2 years (this is a fixed term contract, linked to the BELIEVE project, ending in September 2030)
- Location: primarily hybrid/remote, open to candidates anywhere in the UK. The project is based in England, so the role will involve regular travel to locations across England, including London.
- Hours: 1 FTE (0.8 FTE can be considered)
- Reporting to: Senior Programme Manager, Youth & Universities
- Start date: 3rd August 2026
About the role
We are seeking an experienced and strategic Programme Manager to lead delivery of Believe in Climate Action (BELIEVE), an ambitious national initiative at the intersection of climate action, youth leadership and community engagement (3 days per week). This role will also support the delivery of the UN Award winning ParliaMentors project, providing mentoring, training and leadership development opportunities to students across the country, and maintaining strong relationships with University partners (2 days per week).
This is a unique opportunity to lead a complex, high-impact programme that connects schools, communities, young people, researchers and policymakers, shaping a more inclusive and effective model of climate action across England. You would be joining a team that has been running impactful projects for 19 years, which centres the voices, needs and potential of young people to bring about change.
The BELIEVE project
BELIEVE in Climate Action (BELIEVE) is an ambitious and innovative national programme led by the Faith & Belief Forum in partnership with the Cambridge Interfaith Programme. Together, we are building a bold new model for climate action, one that connects grassroots communities, young leaders, researchers and policymakers through collaboration, co-learning and shared purpose.
This is a unique opportunity for an experienced Project Manager to lead a pioneering, cross-sector initiative that is reshaping how climate action happens in England. BELIEVE operates at the intersection of community engagement, youth leadership and policy influence, requiring strategic oversight, strong partnership management and the ability to navigate complexity across local, regional and national contexts.
BELIEVE is also a platform for sector leadership. It offers the opportunity to influence how climate engagement is understood and delivered, particularly by centring voices often excluded from mainstream climate discourse, including young people and those from diverse faith and belief backgrounds.
About the Faith & Belief Forum
For nearly 30 years, the Faith & Belief Forum has worked to build connected communities, a society that celebrates diversity, and to tackle faith and belief based hate, discrimination, division and polarisation.
We are a dynamic organisation, who puts the voices of our beneficiaries at the forefront. We work in schools to build connection, understanding and empathy, in universities to build confidence, skills and connection in the next generation of interfaith leaders, and in communities to celebrate the role that faith plays in society, and pilot new, innovative approaches to tackling hate and division at the local level.
Our team is diverse, talented, sensitive, and creative. We value building meaningful connection amongst ourselves, and with our partners and stakeholders. We believe that a central solution to tackling division, polarisation and hate is connection, that is both expertly facilitated and heartfelt. In our projects this takes place through education, dialogue, social action projects, mentoring, training and development, public engagement events, and community led responses to local issues.
Key Responsibilities
Programme leadership & delivery
· Lead the strategic and operational delivery of BELIEVE across its three interlinked workstreams
· Ensure effective planning, implementation, monitoring and evaluation of a multi-year national programme
· Manage programme timelines, budgets, reporting and risk
Stakeholder engagement & partnerships
· Build and maintain strong relationships with cross-sector stakeholders, including schools, community organisations, funders, academic partners and policymakers
· Act as a senior point of contact for programme partners, ensuring alignment, accountability and collaboration
· Convene and facilitate high-level stakeholder spaces, including national workshops and knowledge-exchange forums
Team & youth leadership oversight
· Line manage the BELIEVE project Coordinator, ensuring timely and high quality delivery of workplans, supporting their development and training, managing any performance issues, and helping them to grow and thrive.
· Oversee delivery of the youth leadership strand, including internship programmes and youth-led climate action projects
Strategy, learning & influence
· Design internal evaluation frameworks and processes, in collaboration with University of Cambridge academics
· Translate research, learning and evaluation into programme development, communications and external influence
· Contribute to shaping national conversations on inclusive climate action
· Responsible for delivery, and ensuring programme outputs (reports, toolkits, events, digital platforms) are high-quality and impactful
Manage 2 teams of ParliaMentors students
· Support with delivery of the ParliaMentors programme, including facilitating workshops, having meetings with students, organising the logistics for various events throughout the year
· Mentor and support two teams of students at two universities as they work together to deliver a social action project
· Contributing to communications for the programme on social media, LinkedIn, and newsletters
· Support with delivering trainings for university staff
Person Specification
Essential Experience
· Significant experience managing complex, multi-partner programmes (ideally national or multi-regional)
· Demonstrable expertise in stakeholder engagement at a senior level, including building and maintaining strong partnerships across sectors
· Strong track record of delivering complex programmes on time and within budget
· Confidence and proven experience in line management (this role will line manage 1 Project Coordinator, and oversee an internship programme of up to 8 paid interns per year)
· Strong financial management skills, and experience managing large budgets (this role will be responsible for financial management of the BELIEVE project, and reporting to funders)
· Strong experience and understanding of Safeguarding, in charities and/ or school settings
Skills & Competencies
· Excellent project management skills, experienced in using project management tools
· Excellent relationship management and influencing skills
· Strategic thinking combined with strong operational delivery
· Ability to navigate complexity and work across different sectors and perspectives
· Strong written and verbal communication skills
Desirable
· Experience in climate action, sustainability or environmental programmes
· Understanding of faith, belief and/or intercultural engagement
· Experience working with research partners or translating evidence into practice
· Project management qualification
· CRM development experience
How to Apply
Please submit:
· Your CV (Max 2 pages)
· A cover letter detailing what motivated you to apply for the role, and how you meet the person specification.
Application deadline:
6th May 2026, 9:00 AM
Benefits include:
· Opportunity to work mainly remotely from home, with occasional travel to London and other locations across England required for schools, events, and activities.
· Generous annual leave from 25 days (pro rata) plus UK bank holidays, increasing with length of service and including a birthday day off after three years.
· 2 days paid volunteer leave (pro rata)
· Generous pension scheme to help you save for the future.
· Interfaith and intercultural learning opportunities
· Access to internal learning sessions on topics relevant to our sector
· Team events / away days / annual retreat
· Supportive and inclusive work environment with a focus on staff wellbeing
Who we encourage to apply
We value sensitivity to the issues at the heart of our work and a strong commitment to The Faith & Belief Forum’s goals. We welcome applications from people of all backgrounds and lived experiences. We particularly encourage applications from Black, Asian and other minority ethnic communities, as well as from faith or belief communities currently underrepresented in our organisation, including Sikh, Muslim, Hindu, Buddhist, Jain and Zoroastrian communities. We warmly welcome applicants of all ages and experiences who share our vision and values, and are committed to creating an inclusive workplace, regardless of protected or unprotected characteristics, including but not limited to gender, disability, sexual orientation, and religion or belief.
We recognise that valuable experience can be gained through work, study, volunteering, or community involvement.
Unfortunately, we can only consider applications from individuals who have the unrestricted right to work in the UK, as we are unable to offer visa sponsorship. Applicants must also already be resident and based in the UK at the time of application.
The client requests no contact from agencies or media sales.
Lead with compassion. Deliver excellence in dementia care.
Age UK Enfield is a values‑led local charity supporting older people to live safe, independent and fulfilling lives. We are looking for an experienced, compassionate and highly organised Dementia Day Centre Manager to lead our specialist Dementia Day Centre at the Mabel Churn Centre.
The Dementia Day Centre Manager is a pivotal leadership role for someone who combines a deep commitment to person‑centred dementia care with strong operational, safeguarding and people management skills. You will be responsible for ensuring the service is warm, inclusive and dignified for people living with dementia, while also being safe, well‑governed and inspection ready.
Key responsibilities:
- Lead a structured, therapeutic day service with engaging activities tailored to individual needs.
- Champion safe practice and compliance, including safeguarding, assessments and the Mental Capacity Act.
- Recruit, lead and develop a high-performing team, ensuring consistent staffing and service continuity.
- Drive quality and smooth operations—maintaining inspection-ready records and oversight of transport and catering (including on-call/deputising as required).
About you
We are looking for a manager who is values‑led, confident and organised, and who understands the balance between compassionate care and robust governance.
You will bring:
- A Level 3 (or above) Health & Social Care qualification (or equivalent experience).
- Strong knowledge of dementia care best practice, safeguarding adults, and CQC Fundamental Standards (including MCA/DoLS).
- Proven experience leading staff and volunteers in a care or community setting.
- Confidence in assessment, person‑centred care planning, risk management and record keeping.
- Excellent IT skills and a clear commitment to maintaining accurate, inspection‑ready records.
- A genuine commitment to equality, dignity, inclusion and person‑centred practice.
Management and dementia‑specific qualifications, and experience overseeing transport or catering services, are desirable but not essential.
Why work with us?
At Age UK Enfield, we are proud to be:
- Values‑led: compassion, dignity and inclusion sit at the heart of everything we do.
- Supportive: we invest in our staff and believe strong leadership creates great care.
- Purpose driven: every role contributes directly to improving the lives of older people in our community.
If you are passionate about dementia care and ready to lead a high‑quality, inspection‑ready service where people truly matter, we would love to hear from you.
Closing date for applications: 3rd May 2026
Interviews will take place on 13th and 14th May 2026.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.


The client requests no contact from agencies or media sales.
Hours: Full-time, 37.5 hours per week
Location: Home based with frequent travel to projects in Leeds, Sheffield, Hull and Bradford.
Contract: Permanent
Want to work with multiple award-winning charity, FoodCycle? As Regional Manager you will represent, manage and co-ordinate your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run community meals using surplus food.
You will manage local relationships with venues, community partners, supermarkets and volunteer recruitment channels to enable this to happen. As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.
You will have experience of programme planning, delivery and development including community led/owned programmes. You will have experience of building relationships with a range of stakeholders and be passionate about food and cooking.
There will be frequent travel to our projects in Yorkshire and The Humber, with some evening and weekend work needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:We will be shortlisting and interviewing for this post on an ongoing basis and the vacancy will close once we have found the successful candidate. Please apply as soon as possible if interested, and no later than 11.59pm on Sunday 3rd May
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
We're looking for Kind, proactive and resilient Service Managers to join our Mental Health service in Croydon.
£46,852.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Responsible for maintaining quarterly staff succession plans
* Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Ability to lead and motivate staff to deliver excellent services
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind
* Excellent organisation skills
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* Educated to degree level or equivalent
* Experience of managing contracts and resources and delivering to budget and performance targets
* Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
* Experience of successfully managing external partnerships to ensure successful delivery of services
* Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
* Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description




