Contract manager jobs in Lewisham, greater london
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Location: Hybrid working. Our flexible working policy requires everyone to be in our east London office for 25% of the time as a minimum because building in-person relationships is important to us (for this role we ask that you come to the office every week for the minimum of one day), but you’re welcome to be there more as many staff are.
Salary: £48,524 p.a.
Hours: Permanent, full-time, contract. At NEON, we work a 28 hour week - the equivalent of a 4 day standard work week. This can be done over 4 or 5 days.
Benefits: a 28-hour week, 7.5% employer matched pension, genuinely flexible working, 20 days holiday per year (25 days pro rated for a 4 day week), plus bank holidays and Christmas break, a progressive Parenting Policy, Sabbatical Policy, and a generous staff development budget
Reporting to: Director of Operations
Application deadline: Sunday 19th July, 11.59pm
Interview dates: First round of interviews (online): Mon 3rd - Weds 5th August 2026, second round of interviews (in person): Thursday 13th August 2026
This role requires that you are resident and have the right to work in the UK
About NEON
NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?”
Purpose of this role
This role is the main point of contact for staff for all people & operations support. It is crucial in providing the systems and support that NEON staff rely on to do their best work by:
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owning NEON people and operations policies and ensuring they are understood and applied consistently and equitably across the organisation;
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guiding staff through people processes;
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overseeing the smooth running of operations systems across the organisation.
What you’ll be doing:
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Lead the full lifecycle of NEON staff, including recruitment, contracts, onboarding, ongoing management, and offboarding, while overseeing and supporting the Ops Assistant to run these processes. Lead on reviewing and improving people processes and ensure anti-oppression is embedded within them.
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Manage HR systems and records, including contracts, payroll inputs, leave, training, appraisals, probations and policy implementation, ensuring processes are accurate, well maintained and completed on time by line managers.
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Act as first point of contact for HR queries, taking ownership of NEON’s policies, processes, culture and employee relations. Advise staff and line managers on policies, accommodations, and support needs, conduct relevant HR meetings and escalate to the Director of Ops and People when appropriate.
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Manage monthly payroll, submitting updates to the outsourced provider, checking accuracy of pension and other deductions, implementing pay increases and paperwork, and addressing staff payroll queries or signposting them to financial guidance.
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Line manage the Operations Assistant to a high standard using the full spectrum of management tools and approaches e.g. mentoring, coaching, challenge and feedback using the feedback guidelines, more formal performance processes. Empowering them to thrive at NEON and perform their role excellently.
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Oversee day-to-day operational support functions delivered through the Ops Assistant, including IT and systems, GDPR processes, office and facilities coordination, health and safety, staff event logistics and board logistics, ensuring tasks are completed on time and to a high standard, following NEON’s values.
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Support the Director of Ops and People in developing and updating people policies, procedures, and practices, staying across emerging trends, and embedding a caring, anti-oppressive culture through organisational development projects such as internal comms, team guides, manuals, and frameworks.
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Maintain core organisational administration, including Companies House filings, insurance renewals, subscriptions, and shared organisational inboxes.
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Participate or lead on Operations projects as agreed, (e.g. HR systems, data protection, health and safety), with clear scope and prioritisation.
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Actively lead on the enhancement of the Ops Peer Support Network’s community of practice as part of implementing the network strategy.
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Play an active part in the whole NEON team, contributing to organisation-wide plans
Who you are:
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HR & people ops experience: You’ve worked in HR or people operations before and are confident managing the full employee lifecycle — recruitment, contracts, onboarding, performance, leave, payroll coordination and offboarding. You can hold these processes end-to-end and keep them accurate, consistent and compliant, whilst ensuring they align with the values and ways of working.
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Operational systems & improvements: You’ve held responsibility for systems like HR platforms, shared drives, IT tools or project management software. You’re confident in improving how things work and embedding changes so they actually stick and work for people.
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Strong organisation & reliability: You’re highly organised, detail-focused and someone who gets things done. You can manage multiple recurring processes (like payroll cycles, HR records and compliance tasks) and keep everything on track without things slipping.
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Line management experience: You’re a skilled and confident line manager, and able to support with feedback, development and performance. You know how to balance care with clarity and accountability.
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First point of contact for HR & ops support: You’re comfortable being a go-to person for staff questions on HR, people and operations. Supporting staff and managers with clear, practical guidance and handling sensitive issues with care, confidence and professionalism.
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Working knowledge of compliance areas: Good understanding of core compliance areas such as UK employment practice, data protection and health and safety. You know how to apply these in a proportionate, practical way that fits a small organisation.
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Self-directed and collaborative: You’re able to manage your own workload and priorities, whilst working naturally across teams, actively building relationships, sharing responsibility, and making sure work is joined up rather than siloed. You’re comfortable holding your own while staying deeply connected to the wider organisation and what others need from you.
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Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion
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An affinity with NEON’s aims, objectives and organisational values of solidarity, generosity and respect.
We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.
So:
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We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.
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We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave
There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.
Non Charity Employer
21 - 50
We build capacity & infrastructure to accelerate the transition to a new economy.
The client requests no contact from agencies or media sales.
Thank you!
Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.
Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.
Job title: IT Project Manager
Salary: £48,000
Location: Putney, London/Hybrid (minimum 2-3 days on site per week)
Contract: Permanent, full time
Closing date: 5th July 2026
To apply for the role, you will need to submit your CV and also a cover letter supporting your application.
We’re looking for an IT Projects Manager to join a small, busy IT team at the UK’s leading specialist centre for complex neuro-disability. The work matters. The projects you deliver help our clinical, operational and corporate teams give better care to the people who depend on us.
You’ll own a varied portfolio of IT projects from start to finish: planning, budgets, suppliers, risk, governance and delivery. We want a project manager who can work both in the detail of a project plan one day, and shaping the bigger picture with senior leadership the next. This is a central role in a small technology team, so your judgement and the relationships you build will really count.
What you’ll bring
- A track record of delivering IT projects to time, cost and quality in a complex organisation
- Strong people skills, so you can talk to clinicians, senior leaders and suppliers and be understood by all of them
- A practical, problem-solving approach to risk, change and competing priorities
- A good understanding of IT infrastructure, software delivery and system implementations
- Useful extras: a PM qualification (APM PMQ, PMP or similar) and experience in healthcare, charity or not-for-profit settings
A note on AI, and how we recruit
We expect our IT Projects Manager to use AI well, and we’d like to hear how you’d do it. In your own words, tell us where AI genuinely helps you work better: planning, tracking, reporting, managing risk. Real examples, please.
What we don’t want is a cover letter written by AI. We won’t use AI to screen applications. Every submission is read by a real person on our team, so it is worth taking the time to write a proper cover letter about your real skills, experience and the way you work.
We want to hear from you, in your own voice. If you want to make a difference, work alongside good people, and help drive change in a specialist care setting, we’d like to hear from you.
Why the Royal Hospital for Neuro-disability is a great place to work:
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Generous Annual Leave entitlement
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Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
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Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)!
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Draw down a percentage of your monthly wages a few weeks early to help with unexpected costs.
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Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union.
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Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
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Free on-site parking (rare in London!)
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More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.
Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to offer sponsorship to applicants currently.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team
The RHN recognise the importance in addressing environmental sustainability and we strive to contribute to reducing our carbon footprint.
We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace.
We reserve the right to close this advert earlier than the advertised closing date if a sufficient response is received.
Registered Charity
501 - 1000
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a hands-on role that moves between two registers: structured qualitative research with proper analytical underpinning, and fast-turnaround reactive policy work. You will need to be genuinely comfortable in both able to run a multi-month thematic publication and turn around a tight briefing or consultation response within 48-72 hours when a policy window opens.
The role will lead The Difference's qualitative research and insight function, including research workstreams tied to the Difference Schools Partnership's annual thematic priorities, and our Harmful and Abusive Behaviours (HaB) workstream convening a sector council to build a shared framework for how schools understand and respond to peer-on-peer harm. You will produce briefings, evidence submissions and publications, manage external research partners, and work with the CEO, Head of Policy and Communications team to launch research with real impact. The role reports to the Head of Policy and works closely with colleagues across Strategy, Research and Programmes.
Key Responsibilities
- Lead The Difference's qualitative research and insight function, running research workstreams tied to annual DSP thematic priorities and emerging strands on MAT inclusion and LA working
- Design and deliver qualitative research with schools, MATs and local authorities interviews, focus groups, school visits and thematic analysis translating findings into evidence and policy recommendations
- Lead the Harmful and Abusive Behaviours research workstream, convening a sector council, producing briefing material and managing the route from convening to publication
- Produce timely, citable evidence for policy influence including drafting briefings, consultation responses and evidence submissions on fast turnaround
- Project manage publication cycles from scoping through to launch, working with coalition and media partners to maximise reach and tracking policy traction post-launch
- Brief, manage and integrate the outputs of external research partners where commissioned (e.g. FFT Datalab, Pro Bono Economics)
- Capture and develop case studies from DSP schools and the wider Difference network
About The Difference
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Every day, the equivalent of 5,500 children are suspended from England's schools, doubling their likelihood of being NEET by 24. The Difference is a young education charity founded to change this story through whole school inclusion. We train school leaders, carry out our own research, and turn frontline insights into policy recommendations lobbying Ofsted and the Department for Education to improve funding and support for inclusion. Our vision is to see lost learning falling nationally by 2030.
About You
Essential
- Dual capability across reactive and structured research : comfortable producing tight briefings on a 48–72 hour turnaround and running multi-month qualitative publications
- Experience in education research, policy research or applied social research, with examples of published, commissioned or internally-influential work
- Strong qualitative research skills : interview and focus group design, thematic coding, framework development, synthesis across multiple sources
- Persuasive writing for mixed audiences : able to write clearly and concisely for policymakers, school leaders, the press and the sector, and comfortable ghost-writing for senior colleagues
- Project management discipline : able to run multiple workstreams in parallel, manage your own deadlines, and keep colleagues and external partners on track
- Comfortable working at pace in a fast-moving environment where priorities shift as policy windows open and close : self-directed, flexible and able to make good judgement calls under pressure
- Shared values with The Difference and personal commitment to improving life outcomes for young people
Desired
- Strong working understanding of UK education policy, particularly around inclusion, exclusion, SEND, accountability and school improvement
- Confident data literacy and basic quantitative analysis : comfortable interrogating population-level datasets and translating findings into accessible policy language
- Understanding of why language matters when writing about behaviour, exclusion and vulnerability, and the ability to frame behaviour as a signal of unmet need consistently across all work
- Lived experience or insight into the school experiences of marginalised young people
- Experience of working in or with schools, multi-academy trusts or local authorities
- Existing relationships in education research, policy or sector organisations
Please see the attached Job Description for full role details and person specification.
We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector. As part of our commitment to fairer recruitment, all applications will be assessed with names and protected characteristics redacted.
Registered Charity
21 - 50
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
Thank you!
Reporting to the Head of Internal Communications and working alongside a delivery manager, this new fixed term role will be a crucial colleague helping us to deliver a new network wide communications platform. The platform is key to a new internal communications strategy to enable the Age UK Network of local, national and international charities to collaborate more effectively and ultimately deliver more for older people.
This role will act as the internal communications team's key specialist on the project and work closely with a Delivery Manager, technology colleagues and our platform provider.
The successful candidate will bring significant internal communications experience and be able to demonstrate and evidence knowledge and significant expertise in setting up, launching and embedding a new intranet across a complex network of organisations. Strong collaboration and presentation skills are essential as the role will work with diverse stakeholders through the delivery and launch phases.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (EC3N 2LB). As this is a new fixed term role, with high stakeholder engagement, you will be expected to attend the office twice a week. Travel costs to the London office are not covered by the charity.
Please note: This is a 12-month fixed-term contract position.
Age UK internal grade: 4L
Last date for applications Monday 22nd June 2026.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Demonstrable and significant experience of delivering new online internal comms platforms (intranets) from start to finish (A, I, P)
- Evidence of significant experience of internal communications stakeholder management (A, I, P)
- Evidence of significant experience of devising and delivering training programmes as part of the establishment of new internal comms online platforms (A, I)
- Evidence of incorporating Diversity, Equity and Inclusion into internal communications strategies and content (A, I)
- Evidence of significant experience of devising and delivering content governance processes for internal communications platforms (A, I)
- Evidence of significant experience advising and coaching senior leaders on internal communications (A, I, P)
Skills and knowledge
- Evidence of strong project management skills within an internal communications context (A, I)
- Evidence of strong written communications skills, with the ability to distil complex information into compelling content (A, T)
- Strong knowledge of the workings of internal communications platforms (intranets) (A, I)
- Confident presenter and facilitator with evidence of strong presentation skills (I, P)
Personal attributes
- Evidence of strong people skills, including examples of collaborating across all levels of an organisation and across networks, federated structures or complex partnerships (I, P)
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Previous experience of working within the charitable sector (A)
- Journalistic background (A)
- Experience of working in a federated organisation (A)
Skills and knowledge
- Evidence of strong video and audio experience for employee and partner audiences (A)
Please look at the attached job description for more information on the role responsibilities.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Assistant Shop Manager (Maternity Cover)
Salary: £15,736 per annum (pro-rata of full time equivalent £26,227)
Team: Knaphill
Hours: Part Time, 22.5 hours per week
Contract Type: Fixed Term
Location: Knaphill Shop,2PP GU21
About the role
Your key purpose will be to support, and in the absence of the Shop Manager, lead a team of volunteers to maximise sales and deliver excellent customer service. You will also ensure the shop premises and assets are maintained to a high standard, in line with legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
About you
You will be a proactive and organised team player, confident in supporting, and in the absence of the Shop Manager, leading a team of volunteers. With a strong focus on customer service, you will be comfortable dealing with enquiries and resolving issues professionally, while creating a welcoming and positive environment for both customers and volunteers. You will have the ability to plan and prioritise tasks effectively, including coordinating rotas, delegating responsibilities, and ensuring the smooth day-to-day running of the shop.
You will bring a keen eye for detail and a commercial mindset, with experience or an interest in merchandising, stock management, and sales performance. You will be confident making decisions on pricing, product suitability, and display to maximise income. Working collaboratively with a wide range of internal teams and stakeholders, you will communicate effectively and contribute to achieving shared goals. Enthusiastic and adaptable, you will take pride in maintaining high standards across all areas of the shop, ensuring compliance with policies, procedures, and legal requirements.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Please contact Joe Tooze,[email protected] or 07973828895 if you have any questions about this role.
Anticipated closing Date: 23/06/2026
Interview dates: 1st and 2nd July
Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.
Thank you!
Initial 6 Month Fixed Term Contract | Full Time | Circa £50,000 + Excellent Benefits
Location: London
Make a Difference Every Day
For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.
As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.
Do you want to play a part in what we do?
People are at the heart of everything we do. Together, we:
- Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
- Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
- Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
- Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.
About the Role
We are looking for an experienced Procurement Manager to provide professional expertise and guidance on procurement processes, contract negotiation and supplier relationship management across different directorates within the Fund. You will be responsible for supporting all stages of the procurement process and ensuring budget holders across the Fund support our strategy through their procurement activities.
Additional Information
· Must have the right to work in the UK.
How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.
Closing Date: Friday 3rd July 2026, 5:00pm.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.
The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Registered Charity
101 - 500
We are the longest-standing Royal Air Force charity, dedicated to supporting serving and former RAF personnel, and their families.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Insight Manager (Maternity Cover)
Salary: £41, 439
Location: Remote with occasional travel to Downton / London for meetings
Hours: Full time
Contract: 12 months maternity leave cover
We have an exciting opportunity for an Insight Manager to join our team, playing a key role in how insight, research and evaluation inform decisions and demonstrate impact across the organisation.
Please see below for more information.
About the Role
This is a high-impact role at the heart of how we understand and improve what we do.
As Insight Manager, you will lead on delivering high-quality insight to support decision-making across key areas of the organisation.
You’ll have ownership of insight across our commercial and fundraising activity, as well as supporting our brand and marcomms teams with understanding public perceptions, helping us better understand our audiences, reputation and opportunities to grow impact.
Working as part of a team of Insight Managers and Data Analysts, you will collaborate closely with colleagues to ensure insight is joined-up, relevant and actionable. Alongside your core areas, you’ll also support wider team priorities where needed, contributing to a flexible and collaborative insight function.
You will design, commission and deliver research as well as using our own data to support your insights, working with stakeholders to understand their needs and translating findings into clear, evidence-based recommendations
This is a fantastic opportunity partnering with stakeholders to embed insight and ensure it is used effectively to drive decisions and maximise impact.
About You
Are you passionate about turning data into meaningful stories that drive change?
Do you enjoy working with stakeholders to bring insight to life and influence decisions?
Are you confident working with stakeholders, helping them understand and apply insight effectively?
We’re looking for someone who:
- Brings solid experience in research, insight or evaluation (typically 3–5+ years), ideally within a charity or related setting
- Has experience delivering end-to-end research projects, with a strong focus on quantitative research but equally confident in using qualitative methods
- Is confident working with marketing or fundraising stakeholders
- Can translate complex data into clear, relevant and actionable insights
- Builds strong relationships and enjoys working collaboratively to embed insight into decision-making
- Has experience commissioning or managing external research agencies
- Has an understanding of audience insight, public perceptions or brand research, particularly in charity and not for profit sectors
- Is adaptable and willing to support across a range of insight and research projects
Please note: candidates should have a relevant degree (or equivalent experience).
About the Team
You’ll be part of a collaborative and supportive Data Insight and Research function, focused on ensuring insight and evidence are accessible, useful and embedded in everyday decision-making.
We value curiosity, shared learning and continuous improvement—working together to make sure insights genuinely make a difference.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 24th June 2026
Interview Process: Initial informal conversation, followed by more structured competency based interview with a presentation.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Thank you!
You’ll be responsible for managing and improving the day-to-day membership experience; driving retention via engaging campaigns and improving processes to ensure they are all member-focussed. You will work closely with colleagues across the organisation and manage our relationships with several agencies and suppliers, ensuring a high-performing, insight-led product that delivers against ambitious income targets.
We’re looking for someone who is motivated by improving processes, optimising stewardship journeys, and ensuring that data is handled compliantly.
In this role you will influence across the organisation, working closely alongside our Retention Manager, who looks after our regular giving, gaming and appeals programmes, to ensure Individual Giving plays a leading role in delivering organisational income growth.
Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.
The client requests no contact from agencies or media sales.
Thank you!
The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
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Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
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Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
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Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
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Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
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Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
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Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
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Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
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Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
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Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
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Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
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Lead on set up and implementation of new seasons, events and sales activity
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Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
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Maintain high standards of data accuracy and integrity across Box Office and customer records
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Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
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Champion accessibility across all ticketing and customer service activity
Leadership & Management:
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Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
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Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
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Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
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Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
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Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
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Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
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Minimum three years' experience in a CRM, ticketing, audience data or related role
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Advanced knowledge and practical experience of Tessitura
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Experience managing and maintaining CRM systems and customer databases
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Experience producing audience analysis, reporting and business insight
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Strong understanding of customer relationship management principles
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Excellent attention to detail and commitment to data accuracy
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Strong analytical and problem-solving skills
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Excellent communication and interpersonal skills
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Ability to explain technical concepts to non-technical colleagues
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Ability to manage multiple priorities and meet deadlines
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Commitment to delivering outstanding customer experiences
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Interest in music, culture and the arts
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Willingness to work evenings and weekends
Desirable
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Experience of implementing CRM upgrades or major systems projects
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Experience working within a Tessitura consortium
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Experience of customer journey mapping and audience segmentation
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Experience of marketing automation and CRM-driven campaign delivery
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Experience working within an arts, cultural or performing arts organisation
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Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internal title: Citadel London Manager
Location: London, Greater London (hybrid - office 2 days a week and regular travel across London)
Salary: £48,365 per annum (inclusive of London weighting)
Hours: 35 per week (full time)
Contract: Fixed term (until 31 March 2027)
Closing Date: 4 July - please note that we retain the right to close applications early if we find the right candidate, and will be interviewing on a rolling basis.
About the role
As Project Manager, you will provide supportive line management to six Coordinators working in North-East and South-East London. You will be responsible for overseeing and developing our London projects: building our partnerships, supporting the teams to grow the support we offer and supporting the projects’ continuous improvement and sustainability.
About you
You will be a confident leader who is skilled and comfortable in building relationships and influencing people, and passionate about the role of the community in ending homelessness.
Essential skills include:
- Experience of managing teams in the homelessness, housing or voluntary and community sectors
- Strong relationship building skills
- Ability to motivate and support staff and volunteers
- Excellent communication and organisation skills
About Citadel
Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them.
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
The client requests no contact from agencies or media sales.
Thank you!
We are seeking an Operations and Resource Manager to provide effective day-to-day operational leadership across the life of Wesley’s Chapel and Leysian Mission, ensuring that people, property, systems and resources are managed well in support of the organisation’s worship, mission, heritage, community activity and public engagement. The role will combine practical operational management with strong oversight of HR, finance, property contracts, compliance and safeguarding, helping the organisation remain well run, responsive and able to grow and change over time.
Wesley’s Chapel and Leysian Mission is a thriving, inclusive, diverse and active Methodist Church and Circuit and a significant historic site in Central London. As the first Methodist Church built in London, and the headquarters of John Wesley, the site includes: the Chapel, the Museum of Methodism, John Wesley’s House, John Wesley’s tomb, as well as meeting rooms, offices and a resident community.
In order to apply, please send your Curriculum Vitae and a supporting statement (not exceeding 600 words) explaining how you meet each element of the essential and any of the desirable criteria of the Person Specification.
Registered Charity
Wesley’s Chapel and Leysian Mission is a London Methodist Church, open to Everyone, from near or far
The client requests no contact from agencies or media sales.
Thank you!
Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally throughout and beyond their performance careers, are recruiting a Relationship Manager.
We are seeking a self-motivated, experienced coach, facilitator, producer or project manager with strong administrative skills.
The ideal candidate will be a good communicator who enjoys working collaboratively in a productive, agile and supportive team. Our Relationship Management team engage with professional dancers and dance students across the UK.
The role will ideally suit someone with exceptional interpersonal and communication skills, who is used to managing their own workload effectively. Candidates should be able to demonstrate a successful track record designing, planning and delivering high quality events, projects, workshops and resources.
If this opportunity excites you, and you share DCD's values and passion for making a positive difference to dancers' lives, please get in touch. We'd love to hear from you.
Contract: 3-3.5 days per week, part-time permanent role (24-28 hours per week)
Salary: £35,000 per annum, pro-rata
Start date: 1 September (with potential to commence sooner)
Location: This is a remote working role which will suit someone living in, or within commuting distance of, London for meetings and programme delivery one to four times per month
Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employer pension contribution, Health & Wellbeing package, Professional Development opportunities
Deadline: Applications must be submitted by 9am, Tuesday 14 July 2026
How to apply: Please download the Recruitment Pack from our website for full job spec and how to apply.
Registered Charity
6 - 10
We are a national charity that enables and empowers dancers to thrive professionally and personally throughout and beyond their performance careers.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups, including people from ethnic minority backgrounds, LGBTQ+ individuals, previous convictions and those with lived experience of the conditions we represent.
We are committed to fair and inclusive recruitment, with disclosure only requested where relevant at the appropriate stage
We believe that by creating opportunities for all, we strengthen our impact and better support the communities we are committed to serve.
Muscular Dystrophy UK connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
About you
- This role sits within the Finance team and is focused on delivering accurate, timely income reconciliation and finance-led grants administration.
- You will work closely with Supporter Services, Research, and wider teams to ensure: all income streams are correctly reconciled, posted, and understood.
- You will report to the Head of Finance and Resources
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Friday 26th June at Midday
Interview dates: NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.
Registered Charity
51 - 100
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.
The client requests no contact from agencies or media sales.
Thank you!
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
Research and Policy Manager
Contract: Permanent
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours (0.8 FTE) where possible).
Salary: £44,167 per annum
Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 2 days working in the office.
The Vacancy
The Policy and Communications Manager will act as a driving force behind our visibility and impact across key policy areas, bringing lived and learned experiences to the heart of our influencing. This role will work to elevate our profile, transforming our evidence and expertise into impactful communications and influencing strategies to build a momentum for meaningful policy, legislative and social change.
This position will bridge the gap between NCB’s evidence-based policy development and national advocacy, translating complex policy issues into powerful narratives that resonate with decision-makers and galvanise wider support. The role will manage and deliver key elements of NCB’s core work across policy and communications, lead the delivery of funded projects and provide robust project management, and actively contribute to project proposals and income generation.
About NCB
For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.
Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.
The Benefits
- 30 Days Annual Leave
- Generous Pension Scheme
- Cycle to work scheme
- Flexible Working
- Winter Holiday Closure & Break
- Employee Assistance Programme
Closing date: 08:00am, Friday 10th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.
No agencies please.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Social Investment Manager
(Please note: The role title internally is System Investment Manager)
Contract Type: Permanent
Full time: 34.5 hours a week
Location: Mobile Worker - there is an expectation that there will be frequent travel to meet partners across the UK.
Salary Range: £55,500 - £60,500
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Role: You’ll drive forward Macmillan’s social investment programme and manage our existing and growing portfolio of healthcare improvement projects. You’ll also help design and test new funding approaches that enable us to leverage impact for communities. This will involve developing innovative projects focused on future business models and secure partnerships that create systemic change.
Full details of the role and responsibilities can be found in the attached role profile.
Key Skills & Experience:
- Expert knowledge of social investment and building investment portfolios.
- Strong understanding of financial modelling and analysis and sound awareness of NHS funding systems and commissioning
- Experience using data, commercials, and business model insight to shape investment strategies and plans, develop propositions and measure and evaluate performance.
- A strong track record in building effective client relationships and influencing senior stakeholders
- Experience working in matrix structures and multidisciplinary environments ideally across NHS and community partner networks
This role is for you.... if you’re driven to use clever investment thinking to spark innovation and real change in community healthcare.
Recruitment process:
Application deadline: 23:59 on Wednesday 24th June
Applications will be reviewed on a rolling basis. Please apply as early as possible to allow you to prepare for assessments which will take place in person at our London office.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
Registered Charity
More than 1000
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.
The client requests no contact from agencies or media sales.