Contract manager jobs

Cambridge Science Centre
For more than ten years, Cambridge Science Centre (CSC) has been sparking
curiosity and a love of STEM (science, technology, engineering and mathematics) in
young people across the East of England.

Job Description
This role is central to positioning CSC as the leading small-to-medium-sized science
centre and STEM engagement organisation in the UK. Working with the CEO and
Directors, you will help identify opportunities, shape CSC’s marketing strategy, and
translate that into an objective-led plan of action. You will be responsible for all CSC
marketing campaigns and activity, owning the brand and its development across all
key audiences, including the public, community groups, teachers and school leaders,
corporate CSR teams, and educational grant providers.
You will lead CSC’s marketing partnerships and publicity channels, including the
website, social media, YouTube, and press contacts. You will set the strategic
direction that informs our creative approach, energising staff to push creative
boundaries across video, social media, digital platforms, and live engagements.
In addition, you will ensure the organisation is supported with up-to-date collateral
across all major functions and initiatives, while fostering a customer-focused approach
through media and marketing skills training across the organisation.
Key Responsibilities
● Develop and manage all CSC marketing and advertising activity, strategically
prioritising initiatives to achieve annual targets within the marketing budget.
● Own all aspects of CSC’s brand and the development of CSC’s storytelling
framework, ensuring content consistently communicates impact, inclusivity,
scientific curiosity, and community value.
● Support the CEO in the development and revision of a multi-year marketing
strategy, identifying top-priority objectives for focused campaigns which you
will then own.
● Maintain a cross-organisation annual marketing plan and quarterly update
schedule with key staff members to help identify ongoing opportunities to
promote CSC activities, products, community engagements and programmes.
● Working with the broader CSC team, create and manage a marketing content
development plan, including case-studies, blogs and social-media threads, to
best seize publicity opportunities and achieve annual marketing objectives.
● Establish annual marketing targets, and own and track marketing metrics
across all key audiences, including the public, schools, community groups,
corporate partners, and the informal education sector, including quarterly
reports on progress.
● Identify and manage marketing risk for the organisation, including considered
fast-response on public platforms as appropriate.
● Develop and manage all CSC marketing relationships with partners and
press.
● Own all press and publicity channels, driving up quality engagement with CSC
through the CSC website, social media, YouTube, etc.
● Create and manage a CSC collateral database, ensuring responsiveness to
business development priorities.
● Empower and upskill CSC staff to actively support marketing campaigns and
storytelling efforts.

3
● Ensure that community and partner engagements are effectively supported
with marketing and awareness-raising initiatives.
Person Specification
Essential Criteria
● Significant experience in a senior marketing role, including annual budget
planning, press engagement, and campaign management.
● Proven experience in brand development and stewardship of brand identity.
● Experience in managing publicity channels, including websites and social
media.
● Experience in setting marketing targets and measuring progress to achieve
specific business development objectives.
● Experience in business-to-consumer advertising, ideally within a family, youth,
or event-oriented organisation.
● A people person: you enjoy working with others to help bring their stories to life.
● Excellent verbal and written communication and presentation skills.
● Driven to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and
partners across a wide range of projects.
● Competent with digital tools, comfortable working with digital content and
analytical platforms.
Able to achieve a satisfactory enhanced DBS check.
Desirable Criteria
● Business-to-business marketing, and business partnership marketing
experience
● Relevant business, charity or educational press contact network
● Work with community- and value-based organisations
● Experience in developing and maintaining product and marketing collateral
● Experience in science communications or of working with families, adults and
children
● Customer service skills and experience
● Level 3 or equivalent qualifications in a STEM subject
● Full clean driving license

Project Manager

Salary: Self-employed day rate in line with annual salary

Location: Home-based within the City of Hull

Contract: Freelance contract required from February until the end of October 2026

Hours: part time, 22.5 hours per week (we are flexible with how this may work for you around your other contracting commitments)

NFP People are delighted to be supporting a long established national environmental charity as they recruit a Project Manager to lead an exciting new behaviour change programme in Hull.

This is a unique opportunity to deliver a high profile, community focused campaign on behalf of a respected national organisation. Although the charity operates across England, the success of this project relies heavily on strong local insight. For this reason, the ideal candidate will be deeply embedded within the Hull community, with an existing network of local stakeholders, organisations, agencies and businesses.

As the role requires significant presence across the city building relationships, engaging communities and supporting intervention installations it is essential that the successful candidate is based in, or very near to Hull.

The Project Manager will act as the organisation’s representative on the ground, overseeing the planning, delivery and evaluation of a discrete campaign designed to drive environmental behaviour change. Working closely with the programme’s leadership team, the postholder will manage project documentation, liaise with partners and contractors, support monitoring and evaluation, and ensure high quality delivery throughout.

About the Role

Key responsibilities include:

• Overseeing day to day delivery of a behaviour change campaign in Hull
• Creating and maintaining project plans, schedules and risk logs
• Managing relationships with a wide range of stakeholders, from local councils to community groups and businesses
• Acting as the organisation’s representative within the local community
• Supporting monitoring, evaluation and monthly reporting
• Working with internal teams to harness insight and expertise
• Assisting with installation of interventions, including occasional physical tasks
• Identifying opportunities to amplify the project locally

About You

• Proven project management experience
• Strong stakeholder management skills across varied audiences
• A deep understanding of Hull and an existing network within the local community
• Excellent communication and organisational skills
• Confidence working with data and reporting
• A solution focused approach and commitment to inclusion
• High computer literacy across Microsoft Office
• The ability to represent a national charity professionally and credibly
• Willingness to travel occasionally for wider team meetings
• The right to work in the UK and the ability to demonstrate contractor status

This freelance role offers the chance to make a tangible difference to local spaces and communities, while contributing to the work of a respected national charity.

Applications will be reviewed on a rolling basis, so early applications are encouraged. To discuss the role further please contact NFP People.

Caribbean Programme Manager
Reference: DEC20259290
Location: Flexible in the Caribbean
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Salary: £44,315.00 - £47,312.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

Introduction

We are looking for an exceptional fundraising Programme Manager to join and lead our Caribbean UK Overseas Territories (UKOTs) team. Based in the region the Caribbean UKOTs Programme Manager will work closely with regional management teams and our excellent external partners to develop and oversee a pipeline of high impact conservation projects across the Caribbean UKOTs.

What's the role about?

In a time of constrained funding the primary responsibilities for this role include a significant focus on helping to identify and develop fundraising opportunities, supporting our various partners to build their own organisational fundraising capacity, and working to secure financing to deliver against a range of national and regional environmental priorities.

The Programme Manager will in addition lead and oversee several Caribbean-based RSPB project managers to ensure successful delivery of projects within the region and ensure that these contribute to impactful outcomes for species and habitats and delivery of the Strategic Outcomes of both the RSPB and our partners.

Essential skills, knowledge and experience:

• Knowledge of Caribbean conservation issues, species and habitats.
• Innovation and adaptation in fundraising practices and approaches.
• Knowledge of project / programme management principles and their application.
• Programmatic working and project development as a member of multi-disciplinary project teams.
• Demonstrate experience and ability to engage, persuade, influence and work with a wide range of organisations, prospective donors/funders, and stakeholder groups, both internally and externally.
• Proven experience of delivering structured training, mentorship and capacity development within teams and across partner and peer organisations.
• Ability to work collaboratively with external and internal teams to identify and manage the development of donor relationships and funding proposals.
• Excellent written and verbal communication skills, including representation of data and income trends, and ability to present, influence and represent RSPB and partner priorities to a wide variety of audiences.
• Excellent problem-solving skills and an ability to find creative solutions to complex issues.
• An understanding and sensitivity to the diverse cultural perspectives and identities held in the Caribbean.
• Logical, methodical, and analytical approach to working with proven time management and organizational skills and a good eye for detail.
• Proven experience in successful large-scale fundraising from a range of sources (corporate, philanthropic, high-net worth, etc.) within the Caribbean region.
• Experience forming, leading and managing multidisciplinary teams, overseeing workloads, and evaluating programmes/projects.
• Demonstrable experience of developing and working effectively in cross-disciplinary partnerships to achieve shared outcomes.
• Knowledge and experience of working with and advocating to Government and other authorities to deliver change.
• Experience in cost and budget management, with a track record of working with complex financial systems, developing and managing budgets, overseeing financial reporting of partners and direct reporting for diverse funding streams.

Desirable skills, knowledge and experience:

• Knowledge of relevant environmental management activities such as habitat creation and/or restoration, biosecurity and eradication, species recovery.
• A good technical background on island and species conservation.
• Direct experience using MS Project, or similar project management software packages and fundraising databases (e.g. Raisers Edge, Care or Salesforce).

Additional Information:

• This is a Permanent role for 37.5 hours per week.
• The role is Caribbean based and only open to those with existing rights to live and work in the region. The position is home based with frequent travel to support partners across the Caribbean UKOTs.

Closing date: 23:59, Monday, 9th February 2026
We are looking to conduct interviews for this position from 25th February 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Senior Property Manager
Location: Birmingham, B15 - Hybrid + Travel
Salary: £57,433 per annum
Hours: 35 hours per week
Contract: Permanent

Shape the future of third-party housing management at Midland Heart.

Midland Heart is a leading social housing provider and property owner with a growing residential and commercial leasehold estate. We're creating a new specialist role to strengthen oversight of our third-party managed portfolio, with laser focus on managing agent performance, data compliance and service quality across a geographically dispersed estate.

This role will suit a commercially minded property professional who enjoys operating as the intelligent client — setting expectations, challenging delivery and holding partners to account.

Why this role is different

This isn't a business-as-usual housing management role. As our Senior Property Manager (known internally as Third Party Agency Manager), you'll:

• Have strategic oversight, from property handover to strategic disposals, of a growing portfolio of circa 2,000–2,500 residential and commercial properties dispersed over the East and West Midlands.
• Lead relationships with around 100 external managing agents, managing, assuring and constructively challenging third-party performance against contracts and driving continuous improvement.
• Lead and develop a newly formed specialist team.
• Ensure Tenants remain at the heart of service delivery, ensuring compliance, value for money and driving improvements in Tenant Satisfaction Measures.

Our ideal candidate? We're seeking a property management professional who can balance strong commercial oversight with a tenant-first mindset. Your application will demonstrate:

• ATPI (Associate of The Property Institute) Qualified or demonstrable experience of private property management.
• Proven experience of all matters relating to private residential and/or commercial leasehold management including its legislative context and policy framework.
• Experience of leading, managing and developing a geographically dispersed operational team.
• Commercial acumen, with experience managing budgets and delivering value for money.
• A track record of improving services and customer satisfaction.
• The confidence to challenge, influence and make evidence-based decisions, whilst maintaining effective, professional relationships.

As a Smart Working organisation, you can expect to work from a Midland Heart site 3 days a week, with 2 days working remotely from home. To successfully deliver this role, you must be willing and able to travel across a dispersed portfolio to meet with your team, Contractors, Managing Agents and to attend AGMs.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Closing Date: Thursday 15 January 2026
Assessments for the role are planned to take place in January 26 at our Birmingham, Bath Row office.

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit your CV and Cover Letter which show us that you have what it takes to make a success of the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

This role is responsible for managing and developing the Charity’s portfolio of corporate partnerships. This includes researching potential new corporate supporters, prospecting, engaging and stewarding to secure significant gifts, and growing the long-term potential of this portfolio.  The successful candidate will be expected to work closely with the Head of Philanthropy and RDA Senior Leadership team, to build and develop compelling cases for support to help fund our much-needed work. 

The successful candidate will utilise their relationship building expertise to identify, engage and maintain sustainable corporate relationships. Building relationships with a wide range of audiences is key, as is inspiring them to support core activities and projects across the RDA UK network. 

We are looking for a dynamic, and ambitious fundraiser for this role, who is able to demonstrate enthusiasm for the projects and services we are seeking funds to support. 

Key Responsibilities 

• Meet or exceed the corporate income/expenditure budgets in line with agreed KPI’s 

• Manage existing corporate relationships with a view to deepen engagement and develop levels of support.

• Develop and implement an effective process and programme to identify and secure the support of new businesses donors. 

• To lead on high level stewardship and engagement with committed partnerships 

• Work collaboratively to ensure relationships are maximised, using innovative tactics to keep partner employees of all levels engaged. 

• To foster loyalty and continued commitment to RDA, which will be measured by KPI’s focussed on longevity and depth of partnership. 

• To work collaboratively with the RDA Senior Leadership team to identify new business opportunities to pitch, present and acquire new partnerships. 

• Proactive management of partnerships, including regular touch points to ensure fundraising targets are met or exceeded and active plans are in place. 

• Create cultivation and engagement plans for the corporate partners senior leadership

• Working with the Head of Philanthropy, utilise existing mechanisms and develop new products to create a best practice supporter experience e.g. Ambassador programs, networking events, bespoke events (treks, quizzes, adrenaline events)

• Develop and grow strategies and programmes for relationship building and stewardship of existing corporate supporters. 

• Create and deliver compelling proposals and pitches to prospective new corporate supporters. 

RDA is committed to creating a workplace where everyone belongs. We welcome applications from talented candidates of all backgrounds, abilities, and experiences, and celebrate the diversity that makes our team stronger.

Prospect Research Manager

Are you an established and confident prospect research professional with experience within the charity sector? Do you have a track record in identifying and qualifying prospects across philanthropy, corporate and/or trust markets? Are you able to communicate and present complex information to different audiences? If so, we have the perfect role for you.

We are recruiting a new Prospect Research Manager to join our team on a part time, permanent basis for 3 days per week (22.5 hours). Here at Mencap we understand that some of our office based colleagues can do their role from a range of locations, which is why we like to be flexible. We only ask for this role that you can commit to 1 day in our London Office per week, plus attend any other meetings when required.

The Prospect Research Manager will lead the development and delivery of prospect research to strengthen Mencap’s pipelines for trust, philanthropy and corporate fundraising teams in order to enable sustained income growth. Reporting into the Senior Philanthropy Manager, this post works closely with trust, corporate and philanthropy teams whilst working regularly with teams across fundraising, including community, events, fundraising operations and legacy teams.

Core responsibilities:

· Devise and implement targeted prospecting strategies to identify and qualify potential trust, statutory, corporate and philanthropy prospects.

· Support fundraisers through prospect management, portfolio development and network mapping.

· Deliver insightful prospect research to inform cultivation and engagement strategies.

· Maximise use of CRM system (Salesforce) and analytical tools to deliver high-quality reporting and to support forecasting and pipeline planning.

· Monitor and interpret external and internal trends and influences to ensure Mencap’s prospect pipelines are managed optimally.

· Work collaboratively to identify and qualify potential philanthropic donors from across the fundraising directorate.

· Deliver training to fundraisers on matters of prospect research, as the need arises.

Your Experience

· Strong understanding of the UK philanthropy, trust and corporate giving landscapes, including trends, motivators and vehicles for giving.

· Detailed knowledge of research tools and techniques including wealth analysis in a fundraising environment.

· Understanding of the regulatory landscape in which research exists, and the need for compliance and sensitivity.

· Established experience in delivering prospect research within the charity sector, with a track record in identifying and qualifying prospects across philanthropy, corporate and/or trust markets.

· Curiosity, creativity and innovation in exploring new sources, methods and connections.

· Skilled communicator, able to present complex insights clearly, persuasively and succinctly. Familiarity with CRM systems, ideally Salesforce.

· Extensive knowledge of compliance requirements including GDPR, Fundraising Code of Practice and others.

*More information can be found on the job description.

Why join Mencap?

At Mencap, you can bring your whole self to work. We are committed to inclusion, kindness and continuous learning, and we believe that when our people feel supported and valued, they can do their best work.

If you’re ready to make a difference, please get in touch today by providing an up-to-date bespoke CV that demonstrates all your relevant skills and experience. 

The role will close on the 18th January and we will look to hold first stage interviews week commencing 19th January. There will be a second stage interview to follow week commencing 26th January.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

In this role you will be leading on content, managing the calendar and working with our wider teams on the planning and delivery of Marie Curie campaigns including the Great Daffodil Appeal and the Nobody Should Die in Poverty campaign. This role is vital to the organisation; collaborating with colleagues and key stakeholders across the charity to bring our brand, our services, and our mission to life online. 

You will be responsible for:   

• Channel management and reputation: you will manage daily content across Twitter, Facebook, Instagram, Tik Tok and other social platforms with a combined audience of nearly 800,000 followers.  

• Social media strategy: you will also be responsible for the development of social media strategy for key campaign activity, e.g. Great Daffodil Appeal, National Day of Reflection, and brand campaigns, as well as ensuring social media is integrated into wider communications and marketing plans.  

• Content creation: leading on content across our national channels, you will work with colleagues in the PR, Content and Creative teams to plan and develop daily content.  

• Budget management and paid activity: you will lead on our organic paid strategy, working closely with our Digital Marketing Manager, and liaise with external agency on a weekly basis to review and refine our approach. You are the budget holder for this activity, including decision making to optimise best performing content and to maximise reach and engagement.  

• Regional strategy: you will lead on our regional social media strategy reflecting our aim to become a place-based organisation, working with key stakeholders across the nations, to ensure our local presence is engaging, vibrant and complements our national activity.  

Key Criteria: 

• An experienced social media expert to bring insight, passion, and talent to the organisation and team.  
• Experience of social-first content development, across Instagram, Facebook, Twitter, Tik Tok, Linkedin and Youtube. 
• Charity Experience in managing high profile campaigns 
• Proven ability in using data measurement and insights to improve and optimise social performance. 
• Proven track record of developing, managing, and growing successful online communities 
• A degree is not essential for this role however we expect you to have previously: 
• Created, developed and delivered social media strategy and plans (including managing content, engagement, platform development and listening tools). 
• Managed a variety of key stakeholders, including leading on strategy in devolved nations where appropriate 

Please see the full job description

Application & Interview Process

• As part of your online application, you will be asked for a CV. Review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Sunday 18th January 2026 

Salary: £36,900 - £41,000

Contract: 6 month contract

Based: Homebased, can be based in London with regular travel to London Office

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.  Please email any requests to

Additional Information

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

What is a Fixing Factory?

Fixing Factories do what they say on the tin! We help people fix their broken electricals and learn new fixing skills, shifting us from our current take-make-waste linear system towards a repair economy fit for the future. They generate public interest in repair. Through a series of stepping stone activities, we take people from never having looked inside an electrical item towards, if they wish, fixing for others.

The Fixing Factories is a partnership between The Restart Project and Possible, funded by The National Lottery Community Fund. It launched in April 2022 and we currently have three operational sites across London in Camden, Haringey and Hackney.

Each new Fixing Factory site grows and nurtures a community of repairers, is strongly linked with local residents and stakeholders, and is driven by engaged teams of volunteers. There is a range of offers; from free community repair events to paid workshops and retail - as we develop a replicable model which will support our long term goal of ‘a Fixing Factory on every high street’.

About the role

Passionate about repair? Love working in the community to help people embrace low-waste lifestyles? Ready to manage a team of volunteers to get our latest Fixing Factory locations up and running? We want to hear from you!

As one of our Fixing Factory workshop managers, you’ll be responsible for the day-to-day operations of our two newest Fixing Factory sites, helping members of the public to fix their broken items, and managing a successful team of volunteers and freelancers to support along the way.

You’ll deliver a programme of activities to teach people the basics of repair and change their mindset around electronic waste. The two new sites will be trialling a scaled-back Fixing Factory model compared to our other three sites, so you’ll be a key part of developing and iterating a new way of delivering a Fixing Factory.

The two new sites will be in shared spaces with other community organisations. A key part of this role will be to build and maintain positive relationships with others managing and using the spaces.

You will split your time between the two new Fixing Factory locations, working remotely with a passionate Fixing Factory team, including workshop managers for other sites, and a central development and project management team. You’ll also work closely with Possible, our partner on the Fixing Factories project.

If you’re a fixer with the skills and enthusiasm to manage a welcoming, safe, and impactful repair hub, this is the role for you!

Key responsibilities

Activity and delivery

• Take responsibility for overseeing on-site repairs at the two Fixing Factory locations, ensuring they are completed safely, effectively, and to a consistent standard.
• Deliver a regular programme of activities at the two sites, including community drop-in repair sessions, workshops for the general public, and sessions for volunteers to repair damaged electronic goods.
• Work with the Fixing Factory Lead to make changes in response to feedback and project needs.
• Participate in the necessary training needed for the role.
• Take responsibility for ensuring health and safety, safeguarding, and first aid protocols are implemented and adhered to at the two sites at all times.
• Ensure activities provide an inclusive and pleasant environment for staff, volunteers, and members of the public.
• Implement processes to manage the inventory of equipment, consumables, spares, and repaired items at the Fixing Factory.
• Ensure workshop, tools, and equipment are maintained and well organised.

Volunteer management

• Help build a volunteer community at both sites that feels empowered to take the lead on the delivery of some of the core Fixing Factory activities.
• Supervise Fixing Factory volunteers and freelancers, including leading volunteer inductions, regular work and wellbeing check-ins, volunteer team meetings, and celebrations with support from the Fixing Factory Lead.
• Create an open, welcoming, inclusive environment for volunteers, whilst encouraging collaboration and skill sharing.
• Ensure there is a sufficient and growing pipeline of volunteers and freelancers, including leading recruitment for specific roles to run core Fixing Factory activities.

Relationship management

• Build and maintain positive relationships with local stakeholders, including the managers and users of both shared sites, members of the public, local repair businesses, local authorities, volunteers, and community fixing initiatives, with support from the Fixing Factory Lead.
• Maintain an open and honest line of communication with the Fixing Factory Lead, other workshop managers, operational group, and Possible colleagues.

Monitoring and evaluation

• Collect and train volunteers to collect monitoring and evaluation data related to the Fixing Factories with support from the Fixing Factory Lead.

Income generation

• Work with the Fixing Factory Lead to track and grow onsite income-generating activities to ensure that the shop meets its objectives for financial sustainability. This includes overseeing:
• Paid workshops and training sessions, including generating bookings from the public
• Potential for small-scale sales of refurbished items
• Encouraging donations during the delivery of core activities

Finance management

• Follow agreed Fixing Factory finance processes, including correct and timely categorisation of regular project income and expenditure (training will be provided) with support from Fixing Factory Lead.
• Manage your Fixing Factory locations' day-to-day site finances: petty cash, buying materials, workshop consumables, and reimbursing volunteers' expenses.

Communications

• Respond to enquiries about your Fixing Factory sites via email with support from the Fixing Factory Lead.
• Update the Fixing Factory website, Eventbrite, and Ticket Tailor booking systems for events with support from the Fixing Factory Lead and Possible comms team (training will be provided if needed).
• Publicise workshop activities and off-site events locally with support from the Fixing Factory Lead.
• Respond to press and comms requests when needed (for example, providing quotes or facilitating visits from journalists). This does not necessitate acting as a ‘live’ press spokesperson unless you are comfortable with this.
• Where requested, facilitate comms team interactions with your Fixing Factory volunteers, including requests for interviews and comms training requirements, with support from the Fixing Factory Lead when needed.

Organisational and partner involvement

• Attend monthly workshop manager meetings, weekly team meetings, monthly 1:1s, local partners group meetings, and any other meetings requested that contribute to the effective running of Fixing Factories.
• Represent Restart at public events and meetings where appropriate.
• Participate in organisational strategy development and reviews.
• Be a team player: skill sharing, chipping in on communal tasks, and helping each other out.

Person Specification

Essential Criteria

• You are able to repair electrical items independently, confidently, safely, and quickly, or you demonstrate an understanding of electrical knowledge with the ability to learn how to repair electrical items quickly - this will include changing plugs and repairing items such as toasters, kettles, and power leads
• You have a strong commitment to safety and wellbeing - we have some golden rules to keep everyone healthy and safe - especially around electricity - you will be the guardian of these and be able to recognise and call out when you spot unsafe working practices
• Passion for teaching others how to repair - you have experience teaching others to repair, or you are keen to learn
• Proven excellent time and task management - you’re highly organised, enjoy implementing processes and systems to maximise efficiency, and are target-driven
• Proven to be focused and meticulous when recording information - you’re a stickler for detail and understand the importance of keeping accurate records up to date on a timely basis for successful project delivery
• Experience working in and with the community, including outside of normal working hours - you find this more rewarding than challenging, making time for whoever walks through the door, as well as being able to work regular weekend and evening hours
• Demonstrable excellent in-person communication skills - and the ability to interact with and manage members of the public, volunteers, and other stakeholders in a variety of practical scenarios
• Experience and ability to work well as a team member and respond well to feedback - both in person, onsite, and through contributions to the wider Fixing Factories partnership development. This project is going to be heavily influenced by the needs of the local community, so you need to be open to receiving regular feedback
• Demonstrated ability to work independently and use own initiative - as well as being part of a team and working to a project plan, you have the ability to put your own mark on the new Fixing Factories
• Commitment to The Restart Project’s mission and an interest in sustainability or technology

Great-to-haves

• Experience overseeing a site-based project - this could be anything from a community garden to managing elements of a charity shop
• Experience facilitating successful volunteer-based projects - and an understanding of how to retain and strengthen volunteer engagement in community initiatives
• Experience leading a group to deliver an activity
• Excellent written communication skills - you will have some experience of responding to email enquiries and be able to provide short quotes and copy for promoting Fixing Factory activities locally

What We Offer

• Employer pension contributions of 8%
• 28 days paid holiday (pro-rata) plus bank holidays, and additional days between Christmas and the New Year when the office is closed
• A shorter working week, in which employees work 90% of their paid hours, once probation is passed. This is reviewed on an annual basis.
• Scope to take real ownership and drive the project forward
• A commitment to professional development with training opportunities
• We provide the chance to make a difference in a fun, eclectic, and creative atmosphere, where work can move quickly and not be hampered by bureaucracy. 

Role funded by The National Lottery Community Fund

Deputy Manager
Location: Gloucester
Contract: 40 Hours
Shift Patterns: 24 hours care hours and 16 hours admin (shifts TBC early, lates, long days available) with 2 office admin days a week.
On Call: 1 day per week, 1 weekend in every 8
Pay rate: £32,410
 
Unfortunately we do not offer sponsorship currently.
 
Prosperity Care & Wellbeing is a dynamic and innovative provider looking at the 8 principles of wellbeing for health, social care and wellbeing services based in the centre of Gloucester.
 
Everyone wants a purposeful job - to do something meaningful. At Prosperity Care & Wellbeing we can give you that. You will have the opportunity to develop your career and experience personal growth and fulfilment as well as being integral in developing the culture of the business.
 
We are seeking the best, and in return we offer a good work/life balance, and genuine opportunities to further your career.
 
What will the Deputy Manager role look like for you?
 
As the Deputy Care Manager you will be responsible for ensuring and providing the best possible care by promoting life skills, independence, and education for people with a diverse range of needs which may involve Autism, challenging behaviours, learning/physical disabilities and Mental Health. You will play a huge part in developing and managing the team by leading from the front, promoting independence, and nurturing daily living skills whilst within the services.
 
Part of your role will be things such as maintenance of the services, audits, role allocation, inductions and shadow shifts, competencies and debriefs.
 
What we are looking for in a Deputy Manager
 
cliché – however we really are looking for people who care! We believe the qualities of a great Support Team are, being empathetic, supportive, resilient, respectful, and courageous and that is all you will need to succeed within this role.
 
Due to the nature of this role, you will need to have/be:

• Experience of working in a Supported Living or Care Environment.
• Mentoring, Leading or Management experience.
• Experience working within a complex provision.
• Physically fit and able to support in daily activities.
• Full UK Driving license would be essential with access to a vehicle with business insurance (or willing to obtain this) to accompany in the community.

 
What we offer?
 
As well as the job satisfaction we hope you will experience; you will receive a competitive rate of pay and have access to a wide range of rewards and benefits.

• Enhanced DBS provided.
• A full and comprehensive in-house induction and ongoing training.
• VIVUP – this includes Employee Assistance Programme, Lifestyle savings, Cycle to work scheme, Home & Electronics payroll pay, Free online counselling sessions and Online GP access and much more!
• Birthday gift.
• Early pay (you can access funds as you earn.
• Pension Scheme.
• Blue light card to receive discounts on goods and events.
• Flexible working.
• Employee wellbeing scheme.
• Free parking within Gloucestershire.
• A great culture (don’t just take our word for it, check out our reviews)
• Opportunity to work for the company voted BEST PLACE TO WORK 2022
• *T&C's apply based on contract

 
Equal opportunities Winners of Diversity and Inclusion Award 2023!
 
As an equal opportunities’ employer, we encourage applications from diverse individuals. We believe that diverse talent makes us stronger – we’re an accessible place to work. We're driven by inclusivity and celebrate individuality.
 
We are committed to safeguarding and promoting the welfare of adults with care and support needs and expect all staff and volunteers to share this commitment. This post is subject to a DBS check.
 
REF-225 953

Research Initiatives Manager
£45,864 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
12-month Fixed Term Contract

The Royal College of Paediatrics and Child Health (RCPCH) is seeking a proactive and collaborative Research Initiatives Manager to lead a portfolio of projects that strengthen research capacity and capability across the paediatric workforce. Based in the Research and Evidence team and reporting to the Head of Research and Evidence, you will play a central role in enabling paediatricians to undertake academic research and embed research skills in everyday practice.

A key aspect of the role will be leading the RCPCH Genomics Programme, developing and delivering resources and activities that prepare our membership for the era of genomics medicine. You’ll work closely with senior clinicians, academic partners, and internal stakeholders to design, deliver and communicate high-quality initiatives that have measurable impact.

Sitting at the heart of RCPCH’s research ambitions, this role blends strategic leadership with hands-on project delivery. You’ll manage relationships across the College and wider sector, steward research funding effectively, and act as an operational lead for relevant Committees and working groups.

Key responsibilities include:

• Leading delivery of research initiatives such as awards, events and programmes that build capacity and capability among paediatricians.
• Providing senior project leadership to embed academic skills into the paediatric workforce and enable clinical academic research.
• Managing research funding and overseeing project delivery, ensuring financial accountability, strategic alignment and timely achievement of objectives.
• Designing and delivering genomics-focused resources and activities, including eLearning, webinars and symposia, to support preparedness for genomics medicine.
• Acting as operational lead for relevant Committees/working groups, ensuring governance compliance and reporting on progress, risks and issues to Project Boards.
• Collaborating internally and externally to develop education and training resources for paediatricians.
• Building external relationships and representing RCPCH on working groups/committees; attending conferences and sector events.
• Partnering with communications colleagues to create and implement plans and assets that raise awareness of RCPCH research initiatives.
• Line managing two direct reports, coaching and supporting their development.

Essential skills and experience:

• Postgraduate degree or equivalent experience with a research, health science, life sciences or genetics/genomics component.
• Proven understanding of the national funding landscape and infrastructure for clinical research.
• Experience producing high-quality written reports, documentation and promotional materials for varied audiences.
• Strong track record of collaborative working across multidisciplinary teams and programmes.
• Ability to manage competing demands while maintaining productive relationships with diverse stakeholders.
• Demonstrable ability to handle confidential/sensitive information appropriately.
• Excellent communication skills, both verbal and written, with the ability to influence and persuade stakeholders on complex issues.
• Programme and project management skills; comfortable working autonomously and taking ownership.
• Ability to deliver multiple objectives to high standards within short timeframes and meet multiple deadlines.
• Outstanding organisational skills with meticulous attention to detail and adherence to standard procedures.

Desirable:

• Knowledge of research methodology, including data analysis.
• Experience in the organisation of workshops and events (e.g. conferences, webinars).
• Understanding of the genomic medicine landscape. 

The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. 

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. 

Closing date: 25 January 2026.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We are recruiting for a Technology-Facilitated Abuse Project Manager to join our team in London; the scope on this job involves….

Job Title: Technology-Facilitated Abuse Project Manager

Location: Homeworking with the requirement to occasionally attend our Head Office (Vauxhall)
Salary: £43,627.32 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement) 
Contract type: Full-time, Permanent

Hours: 37.5

We are recruiting for a Technology Abuse Project Manager to support our service in responding to, and raising awareness of, the growing threat of technology-facilitated abuse. The role sits at the heart of our work, helping ensure our services remain informed and effective in a rapidly changing digital landscape. 

Working closely with the Heads of Services, the post holder will implement our strategic approach to technology abuse, staying curious about emerging technologies and adapting our responses as new risks and opportunities arise. 

The role involves managing a small specalist team, supporting teams to design, evaulate and deliver on projects.

This is an opportunity to make a real difference by tackling technology-facilitated abuse and helping shape how services respond to an evolving and urgent issue facing women and girls. An opportunity to work at strategic level, contributing towards the service development and influencing organisational responses to technological change. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 21 January 2026

Interview date: 4 February 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

ABOUT THE ROLE

The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers.

The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme’s impact.

The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities.

ABOUT VARIETY

In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.

In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.

 KEY RESPONSIBILITIES

Programme Management

· Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety’s policies and procedures

· Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme.

· Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation.

· Adhering to Variety’s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme.

· Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety’s strategic goals.

· Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth

· Working with the Programme’s team to input & manage programme data and reporting.

· Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement.

Logistics and Coordination

· Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements.

· Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported.

· Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces.

· Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety’s Policies and Compliance standards.

Budget and Income Generation

· Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control.

· Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns.

· Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety’s wider work.

· Working with the Chief Executive Officer to set financial targets and explore additional funding streams.

· Monitoring expenditure, tracking income, and providing financial reports on programme performance.

Student Outreach & Support

· Manage the application and selection process, ensuring fair and transparent recruitment.

· Working closely with students to support their career development, including

- CV writing and cover letter workshops

- Interview preparation sessions

- Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building)

- One-on-one mentoring and guidance

· Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up.

· Responsible for marketing to schools and colleges to increase awareness and participation.

· Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships.

· Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people.

Employer Outreach & Support

· Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme.

· Acting as the primary point of contact for employers, providing guidance and support throughout the internship process.

· Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals

· Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary.

· Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices

· Gathering feedback from employers to continuously refine and improve the programme.

Customer Service and Administration

· Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems.

· Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email.

· Collecting and collating impact and monitoring data.

· Providing administrative support for other Programmes depending on workload, capacity and department demand.

Other Duties and Partner Support

· Assisting with events, reporting, and stakeholder engagement related to Variety’s wider mission and partner organisations.

· Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme.

General Responsibilities

· Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns.

· Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience

· Expand the programme’s employer network, targeting organisations in corporate sectors to enhance placement opportunities.

· To work cross functionally with other departments, regions and countries.

· To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures.

· Working within Variety’s Data Protection policies at all times.

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential:

• Proven experience in managing programmes or projects, including planning, delivery, and evaluation.

• Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students).

• Knowledge of disability rights, accessibility requirements, and the Equality Act 2010.

• Understanding of safeguarding principles and experience working with vulnerable adults or young people

• Excellent written and verbal communication skills, with the ability to present information clearly and persuasively.

• Strong ability to manage multiple tasks, deadlines, and priorities effectively.

• Competence in collecting, analysing, and reporting data to measure impact and inform improvements.

• Confident using Microsoft Office and CRM or database systems.

 

Desirable:

• Delivering or coordinating training sessions for employers or staff.

• Experience managing budgets, monitoring expenditure, and reporting on financial performance.

• Familiarity with employability skills training, CV writing, and interview preparation.

• Experience organising workshops, meetings, or onboarding sessions.

• Ability to promote programmes to schools, colleges, and employers.

• Using impact data to drive continuous improvement.

HOW TO APPLY

Please submit your CV with a cover letter explaining why you’d make a great candidate for this role. Applications will close on Friday 9th January 2026 at 5pm with interviews taking place week commencing 12th and 19 January 2026.

Please let us know if you have any accessibility requirements or need any adjustments for the interview.

MAIN BENEFITS, TERMS AND CONDITIONS

Location: Variety HQ, Camden Town, London (hybrid working, 3 days in the office per week)

Hours: 9am to 5pm

25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.

Pension 7% ER contribution, Life Assurance 4x annual salary, Company sick pay scheme, medicash benefit.

EQUALITY DIVERSITY AND INCLUSION

 Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

As Regional Manager for Northern Ireland, you will lead the growth and development of Stand by Me’s presence across the region. You’ll acquire, build and sustain meaningful relationships with churches, trusts, foundations, businesses and individual supporters, inspiring them to join our mission and make a lasting difference in children’s lives.

You’ll oversee our Northern Ireland office and team, ensuring that capacity and strategy are aligned to increase income and child sponsorships. You’ll represent Stand by Me at events, services and conferences, and lead trips to our overseas projects, helping supporters experience firsthand the life-changing impact of their giving.

This is a strategic, outward-facing role for a relational leader who relishes finding fresh opportunities for support, can inspire others, communicate vision with authenticity and grow lasting partnerships.

The Whiteley Homes Trust “the Trust” is a charity that manages Whiteley Village in Surrey. The purpose of the charity is to provide homes for older people of limited means from all over the country.  Founded over a hundred years ago in Walton on Thames, Surrey, the Village is located in 225 acres of beautiful grounds and is a very special place to live and work.

Established in 1917 the village has many Grade 2 listed buildings and provides housing for nearly 400 older people of limited means. There are 265 Almshouses and 51 extra care apartments and the Village also has a church, activity centre, pool, village hall, shop and community café. There is also a small number of market rented properties within the village.

Huntley House is our Extra Care scheme for residents who require additional support to live independently.  The Registered Manager is responsible for ensuring Huntley House is safe, effective, responsive, caring and well led, in line with the expectations of the Care Quality Commission (CQC) and the values of the Trust. You will be required to register with CQC as the Registered Manager.

This customer-facing role provides a professional, high quality and effective service to residents. Working closely with the Housing team, you will support all residents to enable them to live independently in their own homes, with a focus on sustainment, support and resident wellbeing.  You will also develop strong working relationships with the Head of Property and Compliance and Head of Estates and Facilities to ensure the building is safe and secure.  You will engage and build relationships with residents of Huntley House and help them integrate into the wider Village and local community.

You will have line management responsibility for the Support Workers who provide 24 hour support for residents including personal care in emergencies and organising activities and social events. 

Benefits of working for The Whiteley Homes Trust

 

We value our employees and offer a generous package of benefits including:

 

33 days annual leave (including bank holidays), increasing by one day after each year of service up to maximum of 36 days (pro-rata for part time employees)

Extra day of leave each year (Trust Day) for William Whiteley's birthday

Opportunity to buy and sell annual leave

Generous Company Pension scheme

Healthcare Cash Plan

Company Sick Pay

Blue Light Card Discounts

Life Assurance

Employee Assistance Programme

Free car parking on site

e Manage the Huntley House Support team with responsibility for recruiting, new employee  inductions, training, motivating, performance management and absence management ensuring an efficient, professional, responsive and customer led service.

Lead and develop the team through coaching, engagement, communication, team building and delegation.

Act as a role model for the team and demonstrate good practice.

Develop and maintain strong working relationships with residents, employees and external stakeholders.

Scheme Management

• Take a proactive approach to ensure that the service complies with both the CQC requirements and the Trust’s policies and procedures.
• Oversee the rota to manage resources effectively and provide adequate cover.
• Create a safe, welcoming environment for residents, visitors and employees.
• Complete annual Provider Information return (PIR) to be prepared for a CQC inspection.
• Notify CQC of any changes in the service, incidents or concerns as required.
• Ensure safeguarding referrals are made promptly and accurately and followed up to resolution.
• Promote and support participation in activities and events and consult with residents on the activity schedule.
• Encourage feedback from residents and their families, consider suggestions for improving services and ensure that complaints are investigated fully in line with the Trust’s Complaints Policy.
• Develop, review and update Personal Emergency Evacuation Plan (PEEPs) for all residents and understand their individual support and communication needs.
• Work with the Head of Housing to assess the suitability of applicants to ensure the service meets their needs.
•  

Health & Safety Compliance

• Work with the Health and Safety Consultant and Head of Property & Compliance to ensure full completion of risk assessments, surveys, inspections and audits to comply with statutory regulations.
• Ensure any accidents, incidents or near misses are reported in line with the Trust’s policies and appropriate action taken.

​Financial Management

• Develop and manage the budgets for the Huntley House Support team, ensuring efficient allocation of resources while maintaining a high standard of service delivery.
• Maintain sufficient contracted and bank employees to meet the needs of the service to avoid using agency employees. 
• Maintain accurate records of the cost of activities and charges to residents to ensure financial transparency and that activities are not run at a loss.
•  

Date and System Management

• Ensure data is accurate and complete and stored securely to meet GDPR regulations and the Trust’s policies.
• Develop the use of the specialist IT system (Pyramid) to deliver a robust support service.
• Provide KPIs monthly and implement processes to ensure targets are met.

​ Experience, Skills & Knowledge

Essential

• Detailed knowledge of the CQC, statutory requirements and legislation relating to the provision of Extra Care Housing and Support
• A proven track record of delivering a high quality service with high levels of customer satisfaction
• Proven ability to manage risk
• Excellent leadership, organisational and interpersonal skills
• Line management experience including the management of poor performance
• Ability to lead and support a dispersed team working different schedules ensuring clarity and consistent delivery
• Excellent written and verbal communication skills and the ability to adapt to a range of audiences
• Ability to manage budgets and resources effectively
• Demonstratable track record of meeting targets and key performance indicators
• Strong conflict resolution and problem-solving abilities
• Ability to build strong relationships with residents and their families, employees and external stakeholders
• Ability to work on own initiative and as part of a team and be a role model for the values of the Trust
• Able to work under pressure and manage conflicting priorities
• Good organisation skills, flexible and self-driven to achieve
• Proficient in a range of IT packages including Microsoft Office applications
• Willingness to work outside normal office hours to provide support and supervision and deliver activities

Desirable

• Experience as a Registered Manager in a CQC registered scheme
• Experience working with older people

Qualifications

• Level 5 Registered Manager qualification or the willingness to study for this within six months of starting
• GCSE grade C / 4 (or equivalent) in Maths and English