Contract manager jobs
Senior Recruitment Consultant (Manager fast-track)
Location
Preston
Length of contract
Full time and permanent
Hours
37.5 hours per week, Monday to Friday
To be worked between 8am and 6pm (inc 30-minute unpaid lunchbreak)
Pay Scale
£34,000 per annum plus on target bonus
Responsible to
Operations Director
Holiday entitlement
Paid holiday entitlement of 28 days, plus 8 bank holidays
Plus a day’s leave on your birthday, plus a wellbeing day’s leave
The Role
The purpose of the role is to win vacancies and place ex-offender candidates into sustainable paid employment with local employers. Working towards a promotion to Manager within 6 months, you will then also provide leadership to the Preston office team, being responsible for the management and
Purpose
We place people with convictions into paid work, so they can build purposeful lives and see their families thrive
Mission
We do this by providing practical employment support, linking them to companies with good jobs
Vision
A society where people’s past convictions don’t define their employment future
Duties and Tasks
There are four main areas of work, all of which are vital to achieving the key positive outcome for the individuals we support: sustained meaningful employment.
1. New Employer Engagement
Expanding our network of employers to generate a regular flow of job opportunities, allowing us to place our candidates into work.
This will require new business development and excellent ongoing relationship management. You will identify which jobs are most sought after by our typical candidates and which are more specialist or occasional opportunities. Equally, you will gravitate towards employers who demonstrate agility and responsiveness in their hiring processes. Your client contacts are more likely to be business owners, divisional managers and site supervisors than social value or EDI teams.
You will:
- Proactively approach local employers who are advertising paid jobs that could suit current candidates on our books, for example through online searching using keywords for skills and industry sectors, sending over candidate details with the goal of obtaining recruitment instructions and securing interviews.
- Speculatively approach organisations that are not currently recruiting but are likely to have suitable vacancies in the future that match the typical skillsets of our candidates.
- Maintain a follow-up database of active and prospective clients and take ownership of industry sectors or geographical areas, in consultation with colleagues, to avoid duplication and maximise reach.
- Visit employers to explain our services, answer questions around protocols for interviewing or hiring ex-offenders and gain a clear understanding of the workplace environment, travel routes and employer requirements.
- Select and submit candidates who you consider suitable for vacancies, advocating for each individual based on your knowledge of them, their references, and the positive changes and efforts you have witnessed.
- Be prepared to positively challenge employer assumptions where you believe reluctance to consider a candidate is unfounded.
- Disclose the candidate’s offending history and risk profile, emphasising their personal attributes and work strengths.
- Guide employers through the interview and hiring process in close consultation with the candidate.
2. Job Finder Support
Interviewing ex-offenders, offering one-to-one job coaching to help them into work and providing ongoing mentoring during their first 12 months of employment.
Ours is a face-to-face, holistic and wraparound service that culminates in our candidates finding good jobs that last, with a wide array of socially inclusive employers. Our job finder support can begin in custody and continue through the gate into the community, or start within the community. Typically, we work with an individual for between one and three months to establish work readiness and continue supporting them for up to a year after they secure employment. Many people remain in touch and return to us for subsequent jobs over a period of years, and we consider our door to always be open.
You will:
- Conduct one-to-one assessments with job-seeking candidates and, using your professional judgement, either accept them directly into our paid-work search services or refer them to partner organisations for pre-employability support where barriers such as substance misuse or homelessness remain significant.
- Work with candidates over several weeks and months as a job mentor, meeting regularly to support all aspects of their job search.
- Help craft effective CVs and disclosure letters, ensuring candidates understand the facts and disclosure obligations relating to their spent and unspent convictions.
- Check that candidates have the correct Right to Work documentation and arrange replacement birth certificates and National Insurance letters where required.
- Book candidates onto relevant third-party training courses, including CSCS cards, HGV driver training and renewable energy qualifications.
- Encourage candidates’ own job search activity, including teaching them how to use online job boards and supporting them to complete online application forms.
- Submit candidates for opportunities available through our network of inclusive employers and proactively seek additional vacancies on their behalf.
- Organise interviews, ensuring candidates have the means to travel and appropriate interview clothing, providing support where required.
- Follow up after interviews, helping candidates manage expectations, process outcomes and rebuild confidence where applications have been unsuccessful.
- Confirm job starts with both candidate and employer, ensuring candidates have access to any required workwear and support with travel-to-work costs.
- Provide practical support where needed, including food parcels, hygiene packs, pre-loaded SIM cards, clothing and utility top-ups.
In-Work Support
After employment begins, there can often be unforeseen challenges facing newly employed candidates, particularly recent prison leavers. These may be practical, emotional or lifestyle-related. The strongest opportunity to advocate for a candidate and help sustain employment comes from having built trusted relationships with both the individual and their employer.
You will:
- Advise employers on successfully onboarding new employees during their first few weeks and months in work.
- Help employers understand and accommodate any additional support needs, such as housing transitions, medical requirements or probation appointments.
- Be aware of and navigate any negative Google or media reporting about a candidate’s previous offending, including advising on measures to protect privacy and reputation where appropriate.
- Remain in regular contact with candidates during their first 12 months in employment through check-in calls and meetings.
- Record all candidate and employer interactions and outcome reporting on the Itris recruitment CRM database.
3. Management of the Preston Team (Within Six Months)
You will:
- Line manage and develop the Preston office’s Recruitment Consultants, Trainee Recruitment Consultants and Resourcer, leading by example across business development and candidate support activities.
- Run the Preston office efficiently and effectively, ensuring the charity can carry out its work and, alongside the Operations Director, help develop, agree and implement business, operational and annual plans.
- Identify appropriate methods for monitoring office performance and report regularly to the Operations Director on performance against business, operational and annual plans and budget expectations.
- Ensure the office is aware of best practice and consistently works to achieve this within the constraints set by the Trustees and available resources.
- Facilitate regular group clinical supervision sessions for yourself and all team members.
4. External and Internal Relations
You will:
- Maintain and extend a network of referral partners who can direct candidates to us for job finder support, including charities, Jobcentres, probation services and police teams.
- Cultivate these relationships through regular visits, communication and updates.
- Assist in developing the charity’s local public profile and foster positive relationships with government, statutory, voluntary, private sector and other external stakeholders.
- Monitor changes in the external environment that may affect the charity, proactively advising the Operations Director and taking appropriate action where necessary.
This is a non-exhaustive list of tasks and may be amended from time to time in line with the needs of the charity.
Our Interview Process
This vacancy will close on 6th September, with applications being shortlisted on 7th September.
If you are successful at the shortlisting stage, you will be invited to attend the first stage of our interview process on Tuesday 8th September, between 4:30pm and 7pm, at our new offices in Preston.
We want our recruitment process to give you the opportunity to get to know The Recruitment Junction (TRJ) just as much as it allows us to get to know you.
Rather than a traditional first interview, we will be holding a relaxed group recruitment evening with a ‘speed-dating’ style interview format. This is for applicants for all THREE DIFFERENT VACANCIES we’re hiring for, for the new Preston team.
The evening will begin with an introduction to TRJ from our CEO and Senior Leadership Team, giving you the opportunity to hear more about who we are, our values. the work we do and what it is like to be part of our team. You will also have the opportunity to ask questions in an open audience environment, allowing you to find out more about TRJ, our work and our organisation. Refreshments will also be provided..
You will then have a short, informal, face-to-face conversation with one of our hiring managers. This is designed to be a relaxed opportunity for us to learn a little more about you, while also giving you the chance to ask questions and decide whether TRJ is somewhere you would like to continue pursuing a career.
Following the first-stage event, we will invite successful candidates for a formal final interview.
Key dates:
- Applications close: 6th September
- Shortlisting: 7th September
- Stage One – Recruitment Evening: Tuesday 8th September, 4:30-7pm
- Stage Two – Formal Final Interview: Wednesday 16th September – time to be confirmed
We hope this approach creates a welcoming and informal first stage, giving you a genuine opportunity to learn more about TRJ, meet members of our team and decide whether we are a fit for each other.,
Supporting people with convictions into paid employment, breaking down barriers and creating positive, sustainable futures.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners.
Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.
ABOUT THE HYGIENE BANK
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.
At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change.
You can read more about our work on our website.
KEY RESPONSIBILITIES
1. Communications Plan and Content Creation
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Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities.
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Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral.
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Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
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Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners.
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Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol.
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Oversee approval processes, brand resources and organised filing systems for communications materials.
2. Digital Strategy and Implementation
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Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns.
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Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment.
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Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer.
3. Ambassadors and Influencers
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Build and nurture relationships with ambassadors, influencers and public supporters.
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Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities.
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Identify opportunities to amplify diverse lived experiences and voices.
4. Events and Campaigns
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Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners.
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Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media.
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Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements.
5. External Engagement and media
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Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets.
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Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging.
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Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities.
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Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity.
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Manage suppliers, agencies and freelancers, including budgets where required.
6. Data and Monitoring
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Monitor communications performance using analytics and performance data, ad use insights to improve performance.
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Prepare an annual review of communications performance and learning to inform future planning.
7. Team and Internal Communications
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Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging.
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Line manage, support and develop the Communications Officer, empowering them to succeed in their role.
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Provide responsive and practical communications support to colleagues across the organisation.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
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Outstanding written communication skills across a range of media, from social media content to case studies.
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A creative mindset, with the ability to find engaging and innovative ways to communicate our work.
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An appetite for change, learning and continuous improvement.
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Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure.
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Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations.
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Experience of line management, with the ability to support, develop and empower others.
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A proactive, collaborative and can-do approach.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With experience working in communications and/or marketing, you will be able to demonstrate:
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Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms.
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Strong copywriting skills, adapting content for different audiences, channels and formats.
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Experience producing high-quality marketing and communications materials across digital and offline channels.
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Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders.
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Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms.
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Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential.
TERMS AND CONDITIONS
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Salary: £38,000
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Full time role, or four days per week.
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Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered.
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Applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from W/c 14th September 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.
The National Safeguarding Policy and Development Manager will provide strategic leadership and manage a team focused on developing and implementing safeguarding policies for the Church of England Central Services.
As the National Policy Development Manager, you will play a crucial role in the National Safeguarding Team, offering strategic guidance and managing a team of policy professionals. Reporting to the Deputy Director for Development, you will be an integral part of the NST Leadership Team. This role demands substantial experience in senior-level safeguarding work, public speaking, and complex policy writing.
1. To operate at a strategic level, providing expert advice and guidance to senior church leaders, including the Deputy Director for Development on matter of policy and policy development.
2. To lead a team who manages and review effective processes for the development and implementation of a range of national safeguarding policies, codes of practice and guidance, including the development of project plans for policy development and implementation based on sound project management principles.
3. To coordinate the policy team to ensure they undertake the necessary policy and guidance development arising from the implementation of national reviews of the Church, including but not exclusive to: the investigation carried out by the Independent Inquiry into Child Sexual Abuse into the Anglican Church (2020), the review led by Keith Makin in relation to the late John Smyth QC (2024) and the Charity Commission (England and Wales) Regulatory Action Plan for the Archbishops Council (2025).
4. To ensure that the policy team work collaboratively and engage all relevant stakeholders in the policy development and implementation process, including survivors, relevant lead bishops, clergy, church working groups, Regional Safeguarding Leads, Diocesan Safeguarding Officers / Cathedral Safeguarding Officers, including through the establishment of project working groups.
5. To ensure that engagement takes place with technical / functional experts relevant to the policy field, including academics, legal advisors, HR experts, and data protection officers, as well as researching the evidence base for the policy area, ensuring consistency with national, canon and ecclesiastical law and policy.
6. Ensuring the policy produced by the policy team is relevant to all parts of the Church, in particular: dioceses, parishes, cathedrals, religious communities and Theological Educational Institutions, and is informed by learning from within the Church (e.g. from Safeguarding Practice Reviews and diocesan / national audits).
7. Overseeing the work undertaken with relevant stakeholders to develop implementation plans for new and revised policies.
8. Working with NST colleagues at a leadership level to support a cycle of learning and review for national safeguarding policy.
9. Following governance processes for the approval of new and amended policies, including the preparation of timely, appropriate papers and reports for the National Safeguarding Steering Group, National Safeguarding Panel, General Synod and others.
10. Leading work to engage with other departments and working parties across the NCIs to ensure that their work and initiatives reflect national safeguarding policy.
11. Overseeing the safeguarding e- manual, including the maintenance and support contract and ensuring that it is kept up to date.
12. Working with Legal and other relevant functions to amend canon and ecclesiastical legislation relevant to safeguarding, by developing policy instructions, and supporting consultation and the drafting of new or revised legislation.
13. Building relationships and working with survivor groups and individual survivors, and colleagues in the NST:
* to ensure that the survivor perspective is present in safeguarding policies.
* to ensure that the survivor perspective is present in other areas of development and activity such as safeguarding training and quality assurance.
14. Effectively lead a policy team to prepare briefings, responding to and contributing to communications, and answering queries from dioceses and other Church Bodies on relevant aspects of safeguarding policy.
15. This role has line management responsibility for a small team of Policy Officers and a Policy Lead.
16. Represent the National Safeguarding Team Senior Leadership Team at strategic and governance meetings, deputising when necessary.
This is a fixed-term contract ending on 31st May 2027.
Closing Date - 25th August at 5pm.
Essential
Skills/Aptitudes:
1. Able to operate at a senior level, providing a strategic overview on policy matters.
2. Able to effectively line manage a small staff team, providing reflective supervision which enables the individual to professionally develop.
3. Able to build effective, trusting influential relationships with a wide range of internal and external stakeholders, at all levels.
4. Able to lead and manage complex projects through all stages including at a national level
5. Able to develop project plans based on sound project and change management principles.
6. Able to lead and facilitate project groups, ensuring they deliver the outcome required.
7. Able to communicate complex ideas succinctly and clearly in writing for a range of audiences.
8. Ability to analyse and summarise large amounts of complex written information from a range of sources and turn into meaningful policy.
9. Able to speak in public to large groups of people in an impactful and engaging way.
10. Ability to communicate with survivors and people of all backgrounds effectively both in written form and verbally.
Knowledge/Experience:
1. Experience of working at a senior level in a complex safeguarding environment.
2. Experience of line managing a team of individuals in order to get the best from them.
3. Experience in safeguarding of children and/or adults and policy and guidance development in the safeguarding sector.
4. Experience of producing clear, effective national policy and guidance for a range of audiences.
5. Knowledge of national safeguarding legislation, statutory guidance and policy (e.g. Children Acts, Care Act, Working Together, criminal justice legislation) both current and historical as relevant to non-recent abuse.
6. Knowledge of latest research and practice developments in the safeguarding field.
7. Experience of working across departments and organisations to support strategic policy development, delivering projects that have measurable impacts.
8. Experience of analysis and effective communication of safeguarding recommendations and findings.
9. Experience of working with a wide range of stakeholders including senior officials.
10. Experience of engaging with children, young people and adults at risk.
11. Experience of working with survivors of abuse.
12. An understanding and application of trauma-informed theory, approaches and practice.
Personal Attributes:
1. Able to inspire the trust, confidence and commitment of others.
2. Personal authority, gravitas and confidence - able to influence and persuade at all levels and with a range of stakeholders.
3. Relational: expert in valuing and managing relationships with others as the means of delivering change. Emotionally intelligent.
4. Politically astute - understanding, and managing successfully, organisational politics.
5. Principled - strong value base and commitment to doing the right thing.
6. Brave - willing to challenge others constructively and to be self-reflexive, welcoming feedback.
7. In sympathy with the aims of the Church of England
Desirable
1. Experience of safeguarding quality assurance and inspection / audit processes.
2. Knowledge of how safeguarding operates in the Church of England.
3. Understanding of Church of England national structures and policies.
4. Experience of co-production with adults with lived experience.
Education:
Degree level or equivalent experience.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a full time Campaign and Advocacy Manager with experience in running campaigns for a political cause, managing coalitions, who is able to demonstrate policy-change impact.
You would be running Migrant Democracy Project’s cornerstone Votes for All campaign which wishes to see the right to vote extended to all residents in the UK, no matter where they are from. The Campaign and Advocacy Manager will have a strategic and creative mindset for the campaign, will be able to plan well into the future as well as capture opportunities in the moment. You will engage with politicians at every level to gather their support, identify ways for these politicians to take action for the progress of the campaign, engineer moments to bring awareness to the issue such as stunts and mass lobbies, liaise with a network of organisations campaigning on democracy and migrant justice, and hold comprehensive policy information about voting rights. You will liaise with the media, politicians, residents without the right to vote, and other stakeholders to make votes for all inevitable.
TERMS AND BENEFITS
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Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 per year, with a September or October 2026 start.
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25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.
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4% pension (3% employer and 5% employee contributions)
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Access to training and mentoring opportunities to develop in the role, if needed.
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Flexibility in working hours and TOIL.
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Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.
ABOUT MDP
Migrant Democracy Project (MDP) is building migrant power in the UK. We believe in leveraging the power of democratic participation to create a just society for all residents. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics.
We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.
Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.
KEY DUTIES - Please read the job specification attached document before applying for a full list of duties.
- Campaigning: Develop and implement strategies for promoting votes for all as a policy change the Government needs to adopt, influencing decision-makers, organising proactice events and working with our community of lived-experience spokespersons.
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Media work: Work with our Communications Manager to create and cultivate opportunities to promote the campaign, being a spokesperson for the campaign, and supporting the wider community.
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Movement Building: Work with existing partners and grow our coalition of supporters taking collective action for votes for all
- Policy, Parliamentary and Research: Identify and manage strategic research projects, work with policy makers, respond to consultations and identify parliamentary opportunities for the campaign.
KEY QUALIFICATIONS - Please read the job specification attached document before applying for a full list of qualifications.
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At least two years of experience in a role where engaging with politicians for a specific campaign was central to your work.
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Experience in the development and implementation of an advocacy or campaign strategy.
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Experience managing projects and people such as for research purposes, delegating strategic tasks to other members of the team, and partners.
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A strong insight and understanding of the diverse experiences & needs of people with migrant experience in the UK.
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Experience of writing policy briefings, consultation responses and evidence submissions.
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Experience managing a coalition of partners towards a campaign action.
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Knowledge and demonstrable experience influencing local and national decision-makers, councils, parliamentarians and other campaign targets.
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Excellent oral communication skills including ability to deliver presentations and talks to a variety of audiences.
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Ability to engage with the media to communicate campaign aims and key moments.
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Excellent knowledge of the UK political system, in particular of voter eligibility and the roles and responsibilities of elected representatives.
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Knowledge of the UK parliamentary system and electoral law.
HOW TO APPLY
Please send your CV with the Subject Line “FIRST NAME LAST NAME CAMPAIGN MANAGER” by 31 August 2026 and complete the online form linked on the next page, which lists the email address.
MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.
Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.
DECISION-MAKING TIMELINE
We are looking for the Campaign and Advocacy Affairs Manager to start latest in October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.
Interview process
● Stage 1: Shortlisted candidates will be invited for a 20 minute interview with the Executive Director online
● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75
minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.
Please download and refer to the full application pack for the job description and follow the application process outlined there.
We are organising and building power amongst migrants at home in the UK to shape a society rooted in justice, reflecting our needs and interests.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT CAUDWELL CHILDREN
We are seeking an experienced and enthusiastic Volunteer Manager (maternity cover) to join our dedicated, experienced and growing team of professionals as we embark on a journey of expansion.
Established in 2000, Caudwell Children aims to change people’s lives, change the way society perceives and treats disabled and autistic people and change the way that charities operate, through the provision of child-centred practical and emotional services, passionate campaigning and demonstrating best practice. We believe in a world where disabled and autistic children have the choice, opportunity, dignity and understanding they deserve #jointhechange and help us in our mission!
Our facilities provide a state-of-the-art base within the grounds of Keele University, Staffordshire, with the option of informal homeworking arrangements up to 40% of working week after passing probation.
POST OUTLINE
This is an impactful role working in a supportive and collaborative environment. The Volunteer Manager is responsible for implementing a sustainable volunteer strategy, onboarding journey and programme across the charity. This varied role oversees the promotion of volunteering, internal and external relationship building, all stages of volunteer recruitment, HR checks and onboarding and the coordination of an effective volunteer mandatory training programme. This role is responsible for organising recognition programmes, guiding departments on how to manage and retain volunteers, maximising the use of volunteer resources and ensuring volunteers have a rewarding experience whilst also positively contributing to the organisation objectives to provide vital services to the families of disabled and neurodivergent children. This role is also responsible for the line management of the Volunteer Administrator. This is an exciting opportunity for someone who shares our commitment to making a meaningful difference and who can truly embody our core values:
- Ambition – We dream BIG… then make it happen
- Dedication – We go the extra mile… for every child
- Inclusivity – Unique, but UNITED
The successful candidate will bring enthusiasm, professionalism and a collaborative spirit, contributing to a culture where every child, colleague, donor and stakeholder feels valued, supported and inspired to thrive.
MAIN DUTIES & RESPONSIBILITIES
- Lead and inspire a positive culture of volunteering within the organisation.
- Implement the Charities Volunteer Strategy and continually develop the volunteer onboarding journey and programme.
- Liaise with departments to establish volunteer support requirements and create volunteer role descriptions.
- Continually review the recruitment plan and pipeline, analysing existing data to understand patterns, ensuring volunteer diversity.
- Promote and market Caudwell Children volunteer roles nationally with the support of the team, reaching wider audiences, using a range of recruitment methods such as online recruitment platforms, social media, local community groups, etc.
- Attend volunteer recruitment events across Staffordshire, such as university career fayres, including delivering presentations to promote volunteering and placements.
- Attend volunteer networking events
- Coordinate and lead informal volunteer interviews to identify suitable volunteer candidates.
- Responsible for overseeing references checks, ID and DBS checks in line with DBS regulation and to comply with safer recruitment policies
- Process onboarding paperwork, updating our volunteer database and auditing volunteer records to ensure they are up to date with DBS checks, mandatory training, medical records and emergency contact details.
- Oversee DBS renewals, DBS Destruction notices, annual medical updates and mandatory training reminders.
- Lead volunteer support plan discussions with new volunteers to discuss reasonable adjustments and support we will put into place where they have disclosed a medical condition or disability.
- Coordinate and oversee the induction and mandatory training for newly appointed volunteers, delivering the mandatory charity training session in collaboration with the Learning and Development Manager.
- Working with departments to advise them on how to deliver an effective training and mentoring programme in order to establish a cohesive infrastructure of motivated volunteers, in collaboration with the Learning and Development Manager.
- Deliver volunteer management training and advice to departments on how to support, mentor and motivate volunteers, ensuring regular supervisions are carried out by departments.
- Lead monthly catch ups with department heads to discuss the activity of volunteers and department needs.
- Monitor and evaluate all aspects of volunteer activity to ensure effectiveness. Conduct continuous evaluation of the volunteer programme, organising surveys and volunteer forums to gather feedback
- Responsible for checking volunteer expense forms.
- Design and organise formal or informal activities to recognise the contributions of volunteers to the organisation, including parties, social media recognition posts, volunteer case studies, volunteer awards, etc.
- Review and update if appropriate volunteer policies, procedures, risk logs and standards of volunteer service across the organisation ensuring compliance with relevant legislation.
- Ensure the Volunteer Department is compliant with ISO requirements by annually reviewing standard volunteer documents due to renewal.
- Produce regular reports using volunteer data on volunteer recruitment, onboarding, activity and participation.
- Create month end board level reports, interact at Board level, to highlight progress against the Volunteer Strategy.
- Line Manage, supervise and mentor the employee: Volunteer Administrator.
- Help to facilitate and develop the corporate volunteering opportunities in collaboration with the Business partnerships team who lead on the Charities Corporate Social Responsibility offer.
- Maintain and develop the current placement offer for student volunteers recognising the contribution to a sustainable volunteer strategy, and coordinating placement project plans and timetables.
- Deal with any complaints or issues involving volunteers in the appropriate manner and take action where necessary.
Other:
- Communicate with children, families and all stakeholders in a way that respects their views, autonomy and culture in full compliance with the Equality & Diversity Policy.
- Uphold the principles and practice of customer care and continuous improvement.
- Maintain confidentiality and Data Protection and at all times work in accordance with General Data Protection Regulations 2018.
- Have an awareness of relevant health and safety regulations and legislation, being responsible for your own health and safety and that of anyone else whom your acts and omissions may affect.
- Report any concerns of potential abuse of a service user in line with the Safeguarding Policy and procedures.
- Ensure maintenance and security of physical, financial and information resources.
- Demonstrate commitment to ongoing personal and professional development.
- Keep comprehensive and accurate records in relation to your role and in accordance with policies and procedures.
- Attend training as appropriate to the role, applying knowledge gained to the workplace.
- To work effectively and collaboratively as a member of the team, building and maintaining good working relationships with all internal and external stakeholders.
- Ensure compliance with statutory and non-statutory bodies.
- Adhere to all Caudwell Children policies and procedures.
- Demonstrate commitment to Caudwell Children’s mission, vision and values.
- On occasion and when necessary work flexible hours to meet the needs of the business.
- Willingness to travel on occasion in order to fulfil the needs of the post.
PERSON SPECIFICATION
Essential Criteria:
- Experience of coordinating volunteers / supervising a volunteer team.
- Experience of line management of colleagues.
- Experience of working in the charity sector.
- Excellent administration experience.
- Excellent communication and interpersonal skills
- Knowledge of Volunteer management practices
- Ability to resolve problems/issues tactfully and effectively.
- Well-developed IT skills including data/records management and analysis.
- Good time management and organisational skills.
- Good presentation and training skills.
- Good multi-tasking skills with the ability to deal with and prioritise multiple requests.
- Prepared to be flexible and a commitment to team work.
Desirable Criteria:
- Educated to degree level or equivalent.
- Relevant volunteer management qualification.
- Experience of management role.
- HR administration experience.
- Volunteer/ employee recruitment experience.
- Experience of reporting against targets to the board/senior management team.
- Understanding of the legislation surrounding volunteer management.
- Understanding of confidentiality and GDPR.
- The ability to travel independently to various locations across the region to fulfill the duties of the role.
This Job Description is not exhaustive. The post holder may be required to carry out any other task as deemed appropriate for the level and responsibilities of the post.
DISCLOSURE & BARRING SERVICE CHECKS
The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process. All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974). This role is eligible for a basic disclosure check.
EQUAL OPPORTUNITIES
Caudwell Children is a Disability Confident employer committed to offering an interview to all applicants who meet the minimum criteria and declare they have a disability as defined in the Equality Act 2010. We are committed to creating a diverse environment and will not discriminate for any reason against any person because of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex or sexual orientation. Please make us aware on your application if you are applying under the Disability Confident Scheme. We also encourage applications from people who identify as Black, Asian or from a Minority Ethnic background and other underrepresented groups.
HOW TO APPLY & FURTHER INFORMATION
To apply for this exciting opportunity, click “Apply” or visit our website for further information.
To change the world so that disabled and autistic children have the choice, opportunity, dignity and understanding they deserve.



Help us deliver outstanding care behind the scenes
At Prospect Hospice, every role makes a difference.
We’re looking for an organised, proactive and highly professional administrator to join Prospect Hospice, supporting the governance, quality improvement and patient safety work that underpins exceptional hospice care.
If you enjoy bringing order to complexity, keeping projects on track and making a real difference behind the scenes, this is an opportunity to use your skills where they matter most.
Hours: 15 hours per week (across 3 or 4 days Monday-Friday)
About the role
Working closely with our Quality Improvement Lead and the wider patient services leadership team, you’ll help coordinate the governance, quality improvement and patient safety activities that support outstanding hospice care.
No two days are the same. One day you could be preparing papers for a clinical governance meeting, the next supporting quality improvement projects, collating audits results and helping produce reports that influence how we continue to improve patient care.
You’ll provide administrative support for a range of important workstreams including:
- Clinical Governance and Quality Improvement
- Patient Safety Incident Response Framework (PSIRF)
- Infection Prevention and Control
- Medicines Management
- Audit and quality reporting
- CQC improvement planning
- Policy management and document control
Your work will help ensure our governance processes run smoothly and that our clinical teams have the information and support they need to deliver the very best care.
About you
You’ll be an experienced administrator who thrives in a busy environment and enjoys working with detail, coordinating multiple priorities and supporting senior colleagues to deliver high-quality work.
You’ll have:
- Experience supporting senior managers or leadership teams
- Excellent organisational skills and outstanding attention to detail
- Experience preparing agendas, taking accurate minutes and tracking actions
- Strong Microsoft Office skills, including Word, Excel, Outlook and Teams
- The confidence to work independently while building positive relationships across multidisciplinary teams
- Excellent written communication skills and the ability to handle confidential information with professionalism and discretion.
Experience within healthcare, governance, quality improvement or the charity sector would be an advantage but isn’t essential.
This is an excellent opportunity for an experienced administrator looking to develop specialist knowledge in clinical governance, quality improvement and patient safety within a healthcare environment.
Why join Prospect Hospice?
You’ll become part of a compassionate organisation where every role contributes to improving the lives of patients and families facing life-limiting illness. As well as meaningful work, we offer a range of benefits including:
- 27 days annual leave plus bank holidays (rising with length service)
- NHS Pension (for existing members) or generous contributory pension
- Employee Assistance Programme, wellbeing support, discounts including Blue Light Card
- Comprehensive induction and ongoing professional development
- A values led, inclusive working environment
- Free parking on-site
Interviews will take place on 8th September 2026
Equality & Diversity
Prospect Hospice is committed to a diverse and inclusive working environment. We welcome applications from all individuals and are committed to eliminating discrimination in our workplace and the communities we serve.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, employment offers are subject to checks, which may include DBS, references, online and social media checks, and qualification verification. We expect all staff to share this commitment and follow our safeguarding policies and procedures.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
We review applications as they are received and may close the vacancy early.
The client requests no contact from agencies or media sales.
Help to turn inside knowledge into a powerful lever for corporate accountability.
Inside Track is hiring a Senior Campaigns Manager to ensure that valuable Insider insight successfully reaches and resonates with those who have the most power to act on it.
There are millions of people going to work each day with a sense that they are, in some way, working against the world they want to live in. They may know what needs to change and have ideas about how change could happen, but lack a safe and credible route through which to act.
Inside Track creates that route. We build confidential movements of senior professionals inside powerful industries, giving them protected spaces to share what they see. Their insight helps key stakeholders understand the cultures, structures, norms and incentives creating negative social and environmental outcomes, and apply targeted pressure to redress these.
The Senior Campaigns Manager plays a key role in this work. You will work across multiple industries, providing strategic input on the timing, medium, and narrative of campaigns, ensuring that they resonate with their target audience and effectively create the environment for change to happen.
This is not a standard campaigning role. Each industry group and each issue raised will demand an entirely different approach and may have a different pathway to impact, which will likely be complex, indirect, and long-term. You will need to be a highly strategic thinker, bold in vision and comfortable in uncertainty.
Inside Track is growing quickly. For the right person, this role offers a unique chance to establish the Insider voice as a key lever for accountability at a time of deep societal volatility and growing corporate power.
Who this could suit
We are looking for someone with significant experience in building campaigns with a successful NGO, who can take our impact to the next level. Specifically, we are hoping you will have:
- at least 5 years’ relevant professional experience, with at least 2 years’ managing campaigns for a successful NGO;
- a track record of creating impact through compelling campaigns;
- a strategic eye, with strong judgement on power, timing, tone and risk;
- strong creative intuition, with a sense of what medium and message appeals to what group;
- understanding of when and how media engagement creates value;
- deeply collaborative, with a desire to build strong relationships both internally and externally;
- the ability to communicate complex, sensitive and high-leverage work clearly;
- a serious and demonstrable commitment to social and environmental change;
- comfortable self-starting and working through uncertainty without a complete playbook;
- discretion when handling sensitive work;
- warm, curious, resilient, high conviction and low ego.
A working understanding of the structures and incentives which underpin major economic sectors would be useful but not essential.
Key details
- Contract type: Full-time.
- Working pattern: 4 days per week.
- Salary: £50,000 pro rata.
- Location: London based hybrid working with ability to work in person 2-3 days per week.
- Deadline for applications: 12pm Monday 24th August.
A note on inclusion and culture
We are all here because we believe deeply in this work and its potential to create a better world and we hope that our culture reflects this passion for and commitment to doing the right thing.
We are committed to building a team that reflects a wide range of experiences, backgrounds and perspectives and supports team members to grow.
The successful candidate will receive professional coaching and support, alongside substantial ownership and genuine flexibility in their working pattern.
If you are not sure whether you tick every box, but feel excited about the work, we strongly encourage you to apply.
We particularly welcome candidates from backgrounds underrepresented in traditional campaigning and systems change roles — including people of colour, disabled candidates, and those from working-class or non-traditional paths.
Please note that to be considered for this post, you must be legally eligible to work in the UK. We are unfortunately unable to hire anyone that isn’t already living in the UK, nor are we able to sponsor visas.
We use inside knowledge to push critical industries towards a just transition.
The client requests no contact from agencies or media sales.
Operations Manager
Organisation: Religions for Peace United Kingdom (RfPUK)
Salary: £38,000 – £42,000
Hours: Full-time (40 hours per week). Core working hours are 9:00 am – 5:00 pm, Monday to Friday. Home-based employees are expected to be available and responsive during these hours.
Contract: Fixed-term (12 months)
Location: Home-based / hybrid (occasional travel)
Reporting to: Chair of the Board of Trustees
About the role
We are seeking an experienced Operations Manager to take operational and administrative responsibility for a small, ambitious charity. You will run governance, compliance, contract management, finance liaison, data protection, safeguarding, HR, grant administration, and media and digital maintenance. You will work directly with the Chair.
This is a KEY gatekeeper role for someone who can steady the executive arm in response to the Board's strategic direction, concentrating on rigorous enforcement and maintenance.
Key responsibilities
-
Board administration (agendas, minutes, documents, filings, trustee records)
-
Contract and grant administration (drafting, tracking, compliance)
-
Finance liaison (working with finance service provider, accountant, treasurer)
-
Compliance (GDPR, safeguarding, risk register, Charity Commission filings and all charity related issues)
-
HR and resource management
-
Website and social media coordination
Essential criteria
-
4+ years in a leadership or senior operations role within a charity or not-for-profit
-
Experience as a board secretary or company secretary
-
Experience drafting contracts and managing compliance protocol
-
Knowledge of CIO governance and Charity Commission requirements
-
Diciplined and methodical apporach towards established processes
-
Excellent attention to detail and written English
Desirable but not essential
-
Experience in the interfaith or multi-religious sector
-
CGI qualification (or working towards)
Infrastructure Requirements (BYOD)
RfPUK operates a Bring Your Own Device (BYOD) framework where paid staff provide their own personal computer hardware to access our systems. All work is web-based via Google Workspace for Charities and does not require high-specification hardware. The charity provides all system user licenses and funds required antivirus software for work devices, but does not provide or fund personal hardware or domestic utility bills.
What we offer
-
Real ownership of a charity's operations
-
Direct reporting to the Chair – simple management structure
-
Salary £38,000–£42,000
-
25 days annual leave plus public holidays
-
Our workplace pension scheme is in line with statutory requirements, with employer contributions (3%).
-
Home-based working with a structured core hours framework (9:00 am – 5:00 pm, Monday to Friday)
How to apply
Please send your CV and a cover letter (maximum two pages)
Closing date: 20 August 2026
Interview Date: 24 August 2026
Only shortlisted candidates will be contacted.
Safeguarding statement: RfPUK is committed to safeguarding.
Equal opportunities: RfPUK is an equal opportunities employer.
_______
[End of Advert]
The client requests no contact from agencies or media sales.
The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.
Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects.
This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Drive quality, lead change and make a lasting difference!
About Us
Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We provide information, advice, and a wide range of practical and emotional support to unpaid carers and people with care and support needs. Our work is rooted in compassion, partnership, and a commitment to high-quality, person-centred services.
Our Regulated Activities and Contract Scope
The Care Services Manager will have responsibility across our regulated and associated services, which currently include:
• Domiciliary care (personal care in people's homes)
• Short Breaks and Emergency Respite (including sleep-in provision)
• Dementia Wraparound Support
• Day Break Day Services (currently unregulated)
We hold contracts and funding arrangements across several commissioners and funders. The postholder will be responsible for ensuring that care and support is delivered in accordance with all relevant contractual and funding requirements.
The Role
The Care Services Manager will hold personal CQC accountability for the quality, safety, and compliance of our regulated services. While this is fundamentally a strategic leadership and governance role, our regulated services are currently at an important stage of development. As such, we are looking for someone who is equally comfortable providing visible, hands-on operational delivery when needed.
Initially, the successful candidate will spend time working closely with the day-to-day operation of the service, building strong relationships with Care Support Workers and the people we support, strengthening systems and processes, and ensuring consistently high standards of care.
This is an opportunity to play a key role in embedding best practice and supporting the continued growth and improvement of the service. As the service develops, the emphasis of the role will increasingly shift towards strategic leadership, quality assurance, governance, service improvement and future development.
The successful candidate will be able to recognise what the service needs at any given time and adapt their approach accordingly, remaining visible and involved operationally where appropriate, while driving long-term quality, compliance and continuous improvement.
What We Offer
• Competitive salary
• Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays), plus your 'birtholiday'
• Pension contribution scheme
• Benefits platform offering flexible high street savings and discounts on top brands
• Employee Assistance Programme and wellbeing platform
• Ongoing training and development opportunities
• A supportive, values-led organisation that makes a real difference to carers’ lives and the people they care for
Key Responsibilities
1. Leading and Managing the Service
• Hold CQC registration and personal accountability for the quality, safety and compliance of all regulated care activities delivered by the organisation.
• Provide day-to-day operational leadership of the care service(s), being genuinely present and accessible to care support workers, coordinators, and senior staff, particularly in the early period of the role.
• Line manages the coordination and care team, providing regular supervision, clear direction, and honest feedback.
• Be willing to get involved in operational problem-solving when needed, covering gaps in coordination, stepping in on complex cases, supporting the team through difficult periods, while also working to build the capacity that, over time, reduces the need for this.
• Build and sustain a team culture where staff feel supported, valued, and clear about what is expected of them.
• Manage performance and conduct fairly and consistently, with appropriate HR support.
2. Quality, Compliance and Safeguarding
• Ensure the service always operates in compliance with the Health and Social Care Act 2008 and CQC Fundamental Standards.
• Maintain continuous inspection readiness under the CQC Single Assessment Framework, understanding that ratings can be updated at any point, not just following a scheduled visit.
• Act as a named safeguarding lead, recognising, reporting, managing, and recording safeguarding concerns across all regulated services.
• Lead a meaningful quality assurance programme, involving audits, spot checks, care plan reviews, complaint analysis, and use findings to drive improvements.
• Submit CQC notifications accurately and on time and ensure the Statement of Purpose and all governance documentation accurately reflects what the service does.
• Monitor care quality through ECM data, visit records, staff feedback and regular engagement with service users and their families, remaining closely connected to the day-to-day service delivery to identify and address emerging issues before they escalate.
• Ensure care and support delivery across all services remains within the scope of relevant contractual and funding arrangements, and that any changes to the service scope, volume or specification are identified and escalated appropriately.
3. Care Planning and Service User Relationships
• Ensure every service user has a current, person-centred care plan that reflects their needs, preferences and risks.
• Oversee and contribute to care assessments and reviews, including involvement in complex cases, multi-agency reviews and situations where a senior presence is needed.
• Build and maintain positive relationships with service users, their families, and carers, being accessible, responsive, and honest whether managing concerns or recognising success.
• Ensure that the service user experience and what it actually feels like to be supported by our service is at the centre of how quality is assessed, monitored and improved.
4. Safe Recruitment, Staffing and Workforce
• Ensure all staff are recruited safely and in line with statutory and regulatory requirements, with appropriate DBS checks, references, right-to-work verification, and safer recruitment processes completed before delivering regulated care.
• Manage all aspects of the Skilled Worker visa sponsorship process, including sponsorship applications, compliance monitoring, record keeping, and reporting requirements in line with Home Office regulations.
• Lead on workforce development, identifying training needs, commissioning training, maintaining records, and ensuring all staff are competent for the care they deliver.
• Ensure a regular and effective programme of one-to-one meetings, supervision, probation reviews and annual appraisals is maintained across the service, addressing performance, development, wellbeing, and any concerns in a timely manner.
• Support, and where appropriate, lead HR processes, including investigations, disciplinary, performance management, grievance, and absence management meetings, working closely with HR to ensure a fair, consistent and legally compliant approach.
• Ensure the on-call and lone working frameworks are in place, understood by all staff and working in practice.
• Participate in the senior management on-call rota, providing advice, support and decision making in response to serious incidents, safeguarding concerns, deaths, and any other urgent operational matters requiring immediate senior attention.
• Participation in a shared on-call rota, including evenings/over-night and weekends, and bank holidays where scheduled.
5. Working with Senior Leadership
• Work closely with the Head of Operations (Deputy CEO) reporting on service performance, escalating concerns, contributing to strategic decisions, and supporting the organisation's broader development.
• Contribute to commissioner relationships and contract management, including monitoring reporting, quality submissions and attendance at review meetings.
• Play an active part in shaping how the service develops, bringing operational knowledge and professional judgement to decisions about what the service does, how it is structured and where it grows.
• Demonstrate the confidence to communicate honestly, raise difficult issues and challenge constructively in the best interests of the service and the people we support.
PERSON SPECIFICATION
Qualifications
· Level 5 Diploma in Leadership and Management for Adult Care or actively working toward it with a clear and realistic completion plan.
· Enhanced DBS with adults' barred list or willingness to apply immediately.
· Full UK driving licence and access to own vehicle.
Knowledge
· Strong working knowledge of the CQC Single Assessment Framework how evidence is gathered, what quality statements are assessed against, and what continuous inspection readiness means in practice.
· Comprehensive knowledge of the Health and Social Care Act 2008 and CQC Fundamental Standards.
· Knowledge of safeguarding adults' legislation and local procedures.
· Knowledge of the Mental Capacity Act 2005 and how it applies in domiciliary and community care
· Working knowledge of Working Time Regulations and how this practically applies to care rotas and on-call arrangements.
· Understanding of contractual compliance in a multi-contract or multi-funder care environment, and the implications of changes to service scope or volume.
Experience
· Proven experience as a Registered Manager (or equivalent senior care management role) in a CQC-regulated domiciliary or community care service.
· Experience of being hands-on in a care management role, understanding when direct operational involvement is needed.
· Experience of managing safeguarding, making referrals, managing investigations, recording outcomes, and learning from them.
· Experience of directly supervising and developing a care team including coordinators, senior carers, and care support workers.
· Experience of managing quality across a regulated service, completing audits, spot checks, care plan reviews and complaint handling.
· Experience of CQC compliance and notifications, including operating under the Single Assessment Framework.
· Experience of managing across multiple service lines or contracts simultaneously, ensuring compliance with each commissioner or funder’s specific requirements.
Skills & Abilities
· Able to assess service performance, recognise what is working well, identify challenges and confidently communicate these in a clear and constructive way.
· Willingness and flexibility to be hands-on when required, and confident enough to step back appropriately as the service develops.
· Excellent written communication skills, being able to write clearly, accurately, and professionally for a variety of audiences (CQC, commissioners and families).
· Excellent verbal communication skills, being able to speak in a clear, honest, and approachable way with care workers, service users, families, CQC inspectors and senior colleagues.
· Strong decision-making skills when under pressure, including in safeguarding, serious incidents and out-of-hours situations.
· Competent in care management systems — including rostering, ECM, and digital care planning.
Personal Qualities
· Shows the self-awareness, honesty and professional courage to recognise what is working, what is not, and what needs to change.
· Demonstrates resilience and calm judgement, remaining focused and clear when faced with challenging or complex situations or organisational difficulties.
· A caring and compassionate leader with a genuine commitment to making a positive difference to the people we support.
· Accountable and takes ownership of outcomes.
· Adaptable and confident working at different levels, recognising when to move between strategic thinking to operational problem-solving.
· Collaborative and approachable, with the ability to build positive working relationships and work effectively with people at all levels of the organisation.
· Curious and improvement-focused, with a willingness to ask questions, explore new approaches and learn from experience.
Our aim is to support carers and those they care for by providing a high quality and individually tailored care support service.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £44,075 starting salary (salary range will increase to max £47,181 via the length of service) per annum. Plus £4,324 Inner London Weighting if based in London.
Contract: Fixed term basis for 12 months, to cover maternity leave.
Hours: Full-Time 35 hours per week (excluding lunch breaks)
Location: Any Refugee Action office (London, Manchester, Bradford). We will consider a UK-based hybrid working option.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
To succeed in the role, you will need to demonstrate:
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it
- Demonstrable experience of providing HR advice and guidance to senior leadership and staff that balances UK employment legislation, organisational policies, procedures and risk with organisational values, where you consider the impact on people and organisational culture
- Experience of working collaboratively with senior leadership, managers and staff, across a breadth of operational and strategic HR issues, promoting trust and positive employee relations
- Significant experience in employee relations case management and change processes
- Skilled in developing and implementing HR practices, policies and systems
- Experience of coaching and successfully influencing managers to consider the impact of their decisions on people and organisational culture
- Proactive, flexible and manages own workload to meet deadlines
- Commitment to confidentiality and handling personal data sensitively
- Excellent verbal and written communication skills including active listening
- High levels of accuracy and attention to detail
- Delivering successful outcomes within a working culture that is underpinned by organisational values, empathy and compassion
Required Qualifications
CIPD qualified or equivalent HR qualification
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 on Sunday, 23 August 2026
Interviews: Applications are being reviewed on a rolling basis, so early applications are strongly encouraged. We may contact suitable candidates before the closing date, as we are looking for the role to start as soon as possible.
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
About Us
Choose Love supports refugees and forcibly displaced people across the world, ensuring they have what they need when they need it. The support we provide ranges from lifesaving search and rescue boats to hot, nutritious food, clothes and legal advice. We’re a small, agile and ambitious team who are powered by our vision of a world that chooses love and justice every day for everyone.
As our Office and Facilities Manager, you won't just keep the lights on and the supplies stocked you'll be the person who makes our office a place people actually want to be. You'll bring warmth, energy and sharp organisational instincts to everything from health & safety and vendor contracts to onboarding new colleagues and pulling off brilliant team events. You'll also lend a hand to our People team with day-to-day HR admin, so a genuine interest in people operations is a real plus.
What you'll be doing:
- Running the office day-to-day supplies, suppliers, maintenance, tech liaison, and everything in between
- Leading on health & safety, fire risk assessments, evacuation drills and workplace compliance
- Being the friendly first point of contact for office and facilities queries, and for general enquiries via our website
- Supporting the People team with HR admin onboarding, records, recruitment coordination and starter/leaver processes
- Organising all-staff meetings, away days and key events that bring our culture to life
- Negotiating contracts and driving value for money with external suppliers
What we're looking for:
- A proven track record running a fast-paced, high-functioning office
- Strong organisational and project management skills, with the ability to juggle multiple priorities calmly
- Experience negotiating and managing contracts and external contractors
- Confidence with MS Office, Google Workspace and everyday office systems
- Solid working knowledge of office health & safety and risk management
- A discreet, trustworthy approach to sensitive information
- A natural host someone who makes people feel welcome, valued and included
- A genuine commitment to Choose Love's mission and to embedding EDI into everything you do
Charity sector experience is a bonus, not a requirement what matters most is your energy, your organisational skill, and your commitment to creating a workplace where people can do their best work.
If you're a proactive problem-solver who thrives on variety and wants your work to genuinely matter, we'd love to hear from you.
Application Process
Interviews will take place on the week commencing 17th August 2026.
How to apply
Interested candidates are invited to apply by sending their CV and a covering letter stating
how they meet the criteria for the role by 12pm Friday 14th August 2026.
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.

The client requests no contact from agencies or media sales.
Compliance Manager
£52,862.53 per annum
Histon (Hybrid)
Permanent
Full-Time
Minimum of 1 day per week at Head Office, plus site visits at other sites around Cambridgeshire
About the role:
The right candidate will be a highly motivated person capable of achieving high levels of compliance with legal and regulatory requirements in a housing setting.
You will be responsible for overseeing the full range of asset compliance including fire safety, gas, electric and legionella testing as well as be involved in embedding best practice and risk management.
This role also combines compliance with managing our clients technical contracts; therefore, you will also lead a team in overseeing responsive repairs and a planned programmes, whilst ensuring the safety and satisfaction of their customers at all times.
To be successful in this role, you will need to have:
· Proven track record and experience of contract management and managing areas of housing compliance
· Strong financial, commercial and building safety awareness
· Effective communicator, with robust problem-solving and decision-making skills
· Excellent IT skills of Windows-based IT packages, particularly Excel
· Sound knowledge and experience of housing management and asset databases
What we can offer:
- Employee discount scheme (retail, leisure, gym membership and fitness equipment)
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Employee Assistance Programme
- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme (£250)
- Contributory pension scheme, which both you and our client contribute to
- Enhanced maternity and paternity leave
- Flexible Working Policy
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free DBS (for relevant posts)
- Free onsite/nearby parking
- Hybrid Working Policy
- Flexitime scheme
As part of the recruitment process, candidates will be required to complete an online Personality Profiler prior to interview
Closing date: Midnight Sunday 23 August 2026
Interviews: Friday 28 August 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Area Manager Role
Location: London (field-based with some home working)
Salary: £46,000
Contract: Full Time
Closing Date: 24 August 2026
Join FARA and Help Transform Lives Through Retail
Founded over 35 years ago, FARA Foundation is a UK registered charity and a successful charity retailer with a network of 39 vibrant shops across London. FARA raises vital funds to support vulnerable and disadvantaged children, young people and their families in Romania, providing services that help break the cycles of poverty and give young people a better start in life.
We are looking for an exceptional Area Manager to lead and develop a portfolio of 10+ charity shops, supporting Shop Managers to deliver outstanding commercial results while creating welcoming, community-focused spaces that embody FARA’s values and mission.
This is an exciting opportunity for a commercially-minded and people-focused leader who enjoys developing others, driving performance, and contributing strategically to a charity retail operation.
The Role
Reporting to the Trading Director, you will be responsible for supporting and developing a group of Shop Managers, helping them maximise sales, donations, Gift Aid income and community engagement while ensuring shops operate safely, compliantly and efficiently.
As a member of the Senior Management Team, you will contribute to the wider development of the trading business, lead operational projects, and play a key role in delivering FARA’s long-term retail strategy.
About You
We are looking for someone who can demonstrate the following competencies:
- Values-led leadership: A strong commitment to FARA’s mission, vision and values, with the ability to lead, coach and develop Shop Managers in a supportive, accountable and collaborative way.
- Commercial focus: Experience of achieving results through others, using KPIs, budgets and financial reports to improve sales, contribution, Gift Aid, stock generation and controllable costs.
- People development: Strong line management skills, with experience of recruitment, induction, performance management, succession planning and handling employee relations matters.
- Retail operational excellence: A sound understanding of shop operations, including pricing, culling, density, curation, sales space, sorting, layout and the ability to coach managers to improve the retail proposition.
- Compliance and risk management: Working knowledge of health and safety, risk assessments, fire risk assessments, regulatory requirements and the ability to maintain safe, compliant shops.
- Project and planning skills: Experience supporting target setting, five-year plans, shop improvements, refits, relocations or other operational projects.
Essential Skills & Experience
- Proven experience in an Area Manager, Regional Manager or equivalent multi-site retail role (or demonstrable desire to gain wider experience).
- Strong track record of leading teams to achieve and exceed commercial and operational KPIs.
- Excellent commercial awareness with the ability to analyse financial and operational data.
- Experience in coaching, developing and motivating staff.
- Experience handling employee relations issues, including performance management, disciplinary and grievance matters.
- Knowledge of health and safety, risk management and compliance requirements.
- Strong organisational, planning and project management skills.
- Ability to build effective working relationships across a wide range of stakeholders.
- Proficient IT skills to perform a range of professional functions on excel, word and other applications.
Desirable
- Experience within charity retail or the not-for-profit sector.
- Experience recruiting and managing volunteers.
- Knowledge of retail refurbishment, relocation or property projects.
- Understanding of Gift Aid and donation-led retail operations.
- Full UK driving licence and access to a vehicle.
Additional Information
- Travel across London will be required.
- Participation in an on-call rota approximately one weekend per month will be required.
- Occasional cover for colleagues during periods of annual leave/absence will be required.
How to Apply
If you are an inspiring retail leader who can combine commercial expertise with a passion for people development and social impact, we would love to hear from you.
To apply, please submit a CV and a cover letter (maximum 2 pages) by email outlining how you meet the skills & experience required for the role and why the role excites you.
Applications Deadline: 24 August 2026
Interview Dates:
- Round one: Online 2 September 2026 (online via Zoom)
- Round two: In Person 18 & 21 September 2026
Join FARA and help us grow a retail operation that changes lives, strengthens communities and delivers lasting impact.
A family for those "without" 30 years of transforming the lives of children in Romania



The client requests no contact from agencies or media sales.
At Woodgreen, we're passionate about helping pets and their people and we're looking for an experienced Digital Content Manager to join us on a 12 month fixed term contract to plan and deliver brilliant digital content.
As our expert you will build on and further develop our SEO strategy and research, planning and producing content that engages audiences and increases our visibility.
You will;
- Take a lead role in developing, driving and optimising our digital content and SEO strategies.
- Produce a range of digital content to acquire, retain and develop new and existing audiences.
- Create, update and optimise advice and impact content as well as, engagement, retention and fundraising content for use on Woodgreen websites and channels.
- Increase the visibility and utility of Woodgreen's websites and digital channels through the production of high quality, highly targeted digital content that delivers an excellent user and supporter experience.
- Combine strong technical and analytical skills with a keen understanding of how to create impactful and engaging digital content.
As an experienced digital content creator with a strong understanding of SEO, content strategy and digital marketing you will be confident creating compelling copy for different audiences and channels, and comfortable using analytics and insight to make informed decisions. You will have the desire and ability to be self-driven. In this role you won’t just be responding to briefs, you will be responsible for determining the direction we should be taking with our content. In addition, you will bring experience of;
- Developing and implementing digital content and SEO strategies and campaigns, achieving desired targets and reporting on impact.
- Developing and delivering key messages to a variety of audiences through digital content.
- Planning and writing content that drives SEO and engagement.
- Creating content for websites, social and email
- Working with SEO tools and carrying out research to identify opportunities and map out effective content plans
- Writing and editing highly engaging advice, impact, fundraising and engagement copy across online channels, with demonstrable skills in being clear and concise and optimising for channel, audience and visibility
- Using Google Analytics, Data Studio and other tools to analyse and optimise content performance
- Managing multiple stakeholders, including external agency partners and internal campaign owners
- Innovation and developing opportunities for growth
- Using CMS systems
If you’re a creative, analytical and audience-focused digital content specialist who wants to help grow Woodgreen’s impact, we’d love to hear from you!
This is a full time 12 month fixed-term, hybrid role, working 37.5 hours per week. Our Head Office is based Godmanchester, Cambridgeshire and our successful candidate will be expected, on average, to work from our site once or twice a month. The starting salary for this position is £36,665 - £42,000 per annum, depending on experience. This is complemented by;
- 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Employee wellbeing package to include free access to Headspace
- Life assurance (4x salary)
- Enhanced parental leave (subject to qualifying period)
- Benefits hub – exclusive discounts on popular brands
- 25% discount in our charity shops
Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.



The client requests no contact from agencies or media sales.