Contract manager jobs

Senior Fundraising & Engagement Manager

Salary: £45,000
Location: Twickenham, London (hybrid working: four days office-based, one day remote)
Contract: Full-time, Permanent

About Harlequins Foundation

Harlequins Foundation uses the power of sport to improve the lives of people across communities. Working with individuals of all ages and backgrounds, the Foundation delivers programmes that promote physical wellbeing, mental health, education, inclusion and personal development. Through its work, the Foundation creates positive opportunities, tackles inequalities and helps people reach their full potential. 

As the Foundation continues to grow its reach and impact, this is an exciting opportunity to join at a pivotal stage and help shape the future of fundraising and supporter engagement.

About the Role

This is a senior fundraising leadership role with the opportunity to make a lasting impact on the future sustainability of the Foundation. Reporting to the Head of Foundation, you will lead the development and delivery of an ambitious income generation and supporter engagement strategy, driving growth across Individual Giving, Major Donors and Trusts & Foundations. 

Many of these income streams are still developing, making this an ideal opportunity for an entrepreneurial fundraiser who enjoys building new opportunities, shaping strategy and delivering sustainable growth. You will play a key role in developing long-term supporter relationships, strengthening the Foundation's fundraising infrastructure and increasing engagement with donors, ambassadors and stakeholders.

This role would suit an accomplished relationship-builder who combines strategic thinking with hands-on delivery and is passionate about creating meaningful supporter experiences that drive long-term impact.

Key Responsibilities

• Lead the development and delivery of the Foundation's fundraising and engagement strategy. 
• Build and grow income streams across Individual Giving, Major Donors and Trusts & Foundations. 
• Develop fundraising pipelines, targets and performance frameworks to support sustainable income growth. 
• Cultivate, solicit and steward major donors and high-net-worth supporters. 
• Develop tailored engagement plans and exceptional supporter journeys to maximise donor retention and giving. 
• Lead and oversee trust and foundation fundraising, including funding applications, reporting and funder stewardship. 
• Provide strategic oversight of marketing and communications activity, ensuring alignment with fundraising objectives.
• Strengthen the Foundation's case for support and develop compelling fundraising communications and storytelling.
• Build and engage a network of ambassadors to expand awareness, advocacy and supporter engagement. 
• Use data, insight and technology to improve fundraising performance and supporter engagement. 
• Explore innovative approaches, including digital tools and AI, to enhance fundraising effectiveness. 
• Work collaboratively with colleagues, trustees and external stakeholders to maximise fundraising opportunities. 

Key Requirements

• Proven experience in a senior fundraising role with a track record of delivering income growth. 
• Strong experience in one or more of the following areas: Major Donors, Individual Giving, Trusts & Foundations or high-value fundraising.
• Experience developing or scaling fundraising functions within a growing organisation. 
• Excellent relationship management and stakeholder engagement skills. 
• Strong understanding of supporter stewardship and fundraising best practice. 
• A strategic mindset with the ability to translate ambition into delivery. 
• Outstanding communication and storytelling skills. 
• Entrepreneurial, proactive and comfortable working in an evolving environment. 
• Data-driven with strong analytical and decision-making abilities.

Our Commitment to Inclusion

The Harlequinns Foundation is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital staus or pregnancy and maternity.

Job Title: Fundraising Manager

Contract: Permanent

Salary: £40,000

Hours per week: 28 hours 4 days per week

Annual Leave: 25 days plus bank holidays (Pro Rota)

Role Description

The Senior Fundraising Manager will play a key strategic role in supporting the mission and ministry of St Edmundsbury Cathedral by developing and delivering a diverse range of fundraising activities, with a particular focus on Trusts and Foundations, major funding opportunities, donor stewardship and the growth of sustainable income.

Working closely with the senior leadership team, the role will identify and develop new funding opportunities, build strong relationships with Trusts and Foundations, and lead the preparation and submission of high-quality funding applications and reports. The postholder will also oversee the Cathedral’s Patron and donor relationships, legacy and regular giving activity, and provide strategic oversight of major fundraising events and initiatives.

Key Responsibilities

Legacy and Appeals

• Support and develop the Cathedral’s legacy giving strategy, helping to encourage and secure gifts in wills.
• Work with colleagues and volunteers to develop appropriate legacy communications and stewardship activity.
• Provide strategic support for the delivery of fundraising appeals, including the biennial ‘Gift Day’.
• Review and evaluate fundraising appeals, identifying opportunities to improve engagement and income.

Trusts and Foundations

• Develop and implement a Trusts and Foundations fundraising strategy to increase income and diversify the Cathedral’s funding base.
• Research and identify new Trusts, Foundations and other institutional funding opportunities aligned with the Cathedral’s mission, ministry and strategic priorities.
• Develop and maintain strong relationships with existing and prospective Trusts and Foundations, ensuring effective stewardship and ongoing engagement.
• Lead the development and submission of high-quality funding applications, working with colleagues across the Cathedral to gather relevant information, budgets, impact measures and supporting evidence.
• Maintain a comprehensive pipeline of funding opportunities, applications, deadlines and outcomes.
• Ensure funders receive timely, accurate and engaging updates on the impact of their support.
• Develop compelling cases for support and funding proposals for a range of projects and priorities.
• Support colleagues with grant applications where appropriate, providing guidance on funder requirements, application development and reporting.
• Monitor changes in the funding landscape and identify emerging opportunities for the Cathedral.

Donor Acknowledgement and CRM Management

• Maintain accurate and up-to-date donor records in the fundraising CRM database, Donorfy, including donation history, communications and engagement activity.
• Ensure appropriate systems and processes are in place for effective donor stewardship and relationship management.
• Produce reports and analysis from Donorfy to support fundraising planning, decision-making and income monitoring.
• Ensure donors and Patrons are thanked and acknowledged appropriately and in a timely manner, including personal correspondence and letters from the Dean where appropriate.
• Use donor data and insight to identify opportunities for increased engagement, retention and income.

Planned and Regular Giving

• Work with the Planned Giving Committee to develop and implement a strategy for increasing regular giving.
• Develop communications that encourage supporters to become regular givers.

Patrons and Donors

• Manage and develop relationships with existing Patrons and key donors, ensuring high standards of engagement through regular communications, including e-newsletters, invitations and other appropriate engagement activities.
• Oversee the delivery of the Cathedral’s Patron events, including the Patrons’ Carol Service, Spring Trip and Summer Garden Party, working with colleagues to ensure events are delivered to a high standard.
• Monitor Patron membership, renewal dates and income, ensuring effective processes are in place for timely renewal communications.
• Work closely with the Finance Department to ensure Patron income and donations are accurately recorded and reconciled.
• Develop and implement strategies to grow the Cathedral’s Patron network and strengthen relationships with existing supporters.
• Identify opportunities to deepen donor engagement and develop supporters towards increased giving and longterm involvement with the Cathedral.

Major Fundraising Initiatives and Events

• Provide fundraising leadership and strategic oversight for major Cathedral fundraising initiatives and projects as required.
• Support the delivery team of the Abbey of St Edmund, Reborn Project, providing fundraising expertise and advice as required.
• Oversee the fundraising strategy and income generation associated with major fundraising events, including the Grand Nave Autumn Ball, ensuring that events have clear fundraising objectives and deliver against agreed targets.
• Work collaboratively with colleagues responsible for event planning and delivery, providing strategic fundraising direction, supporter engagement and stewardship.
• Ensure that income and expenditure associated with fundraising events and initiatives are accurately recorded and monitored.
• Evaluate fundraising activity and provide recommendations to maximise future income and supporter engagement.

Strategy, Planning and Reporting

• Contribute to the development and implementation of the Cathedral’s overall fundraising strategy and annual fundraising plans.
• Set and monitor fundraising targets across relevant income streams, providing regular updates to senior colleagues and relevant committees.
• Use fundraising data, research and analysis to identify opportunities for growth and inform strategic decisionmaking.
• Prepare reports for senior leadership, Trustees and relevant committees as required. Work collaboratively across the Cathedral to ensure fundraising opportunities are identified and developed effectively.
• Ensure all fundraising activity reflects the mission, values and ethos of St Edmundsbury Cathedral and is undertaken with the highest standards of professionalism and integrity.
• Ensure compliance with relevant fundraising regulations, GDPR and data protection requirements, and best practice in donor stewardship.
• Support and develop a culture of fundraising across the Cathedral, encouraging colleagues to recognise and maximise opportunities for philanthropic support.

Person Specification

Essential Qualities

Qualifications

• Degree-level education or equivalent professional experience.
• Evidence of continuing professional development in fundraising or a related field.

Experience

• Significant experience in fundraising or income generation roles, with a proven track record of securing income and meeting or exceeding fundraising targets.
• Proven experience of developing and managing relationships with Trusts and Foundations and other institutional funders.
• Demonstrable experience of researching funding opportunities and developing successful grant and funding applications.
• Experience of managing donor relationships and delivering effective stewardship and engagement programmes.
• Experience of developing and delivering fundraising strategies across a range of income streams.
• Experience of managing or overseeing fundraising campaigns, appeals or events.
• Experience of using fundraising data and CRM systems to support donor management, reporting and strategic decisionmaking.
• Experience of monitoring and reporting on restricted and unrestricted funding.
• Experience of preparing funding reports and ensuring compliance with funder requirements.

Knowledge

• Strong understanding of Trusts and Foundations fundraising and the wider fundraising landscape.
• Good understanding of a range of fundraising income streams, including individual giving, Trusts and Foundations, major donors, corporate and community fundraising.
• Knowledge of fundraising regulations, GDPR, data protection and ethical fundraising practices.
• Understanding of budgeting, financial planning and monitoring in relation to fundraising.
• Understanding of effective donor stewardship, cultivation and relationship management.
• Knowledge of the principles and importance of legacy and regular giving.

Skills and Abilities

• Excellent written and verbal communication skills, with the ability to produce compelling funding proposals, cases for support, reports and donor communications.
• Strong relationship-building and interpersonal skills, with the ability to build credibility and maintain positive relationships with funders, donors, Patrons and colleagues.
• Strong research and analytical skills, with the ability to identify and assess new funding opportunities.
• Excellent project management and organisational skills, with the ability to manage multiple priorities, deadlines and funding applications effectively.
• Ability to use data and insight to inform fundraising decisions, monitor performance and measure impact.
• Ability to manage and maintain accurate records using a CRM system such as Donorfy.
• Ability to work collaboratively across teams and influence colleagues to support fundraising objectives.
• Ability to oversee and provide strategic direction to fundraising activities and initiatives.

Personal Qualities

• Highly motivated, proactive and results-driven.
• Strategic and creative thinker, with the ability to identify and develop new fundraising opportunities.
• Excellent attention to detail and a high level of accuracy.
• Ability to work independently, use initiative and take responsibility for delivering agreed objectives.
• Ability to work collaboratively as part of a team and build effective relationships across the organisation.
• Resilient, flexible and able to manage competing priorities and work effectively under pressure.
• Professional, trustworthy and committed to the highest standards of integrity and ethical fundraising.
• Commitment to the values and mission of St Edmundsbury Cathedral.
• Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care.
• Willingness to work varying hours for fundraising activities and functions, including occasional evenings and weekends, as required.

Desirable

Qualities Qualifications

• Relevant professional fundraising qualification, such as a qualification from the Chartered Institute of Fundraising.

Experience

• Experience of working with high-net-worth individuals, major donors or philanthropic supporters.
• Experience of securing significant gifts or grants from Trusts and Foundations.
• Experience of fundraising within the Church of England or another faith-based organisation.
• Experience of working in a heritage, cultural, charitable or not-for-profit organisation.
• Experience of overseeing fundraising events or major fundraising initiatives.

Skills and Knowledge

• Knowledge of the funding landscape relevant to heritage, faith, community or charitable organisations.
• Experience of public speaking and presenting to donors, funders, committees or other stakeholders.
• Knowledge of legacy fundraising and planned giving.
• Experience of using Donorfy or a similar fundraising CRM system.

Job Title: Investment Manager - Portfolio

Department: Investment

Reports to: Investment Director - Portfolio

Employment Type: Full-time, Permanent

Salary: £61,500 to £67,000 per annum, depending on experience

Location: Hybrid - London, EC1Y (40-60% in person) and homeworking

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.

Since 2012, we have helped grow the UK's social impact investment market thirteen-fold, to more than £11 billion, proving that impact investing can scale when social outcomes and investment opportunity are genuinely aligned. We have committed more than £1 billion of our own capital to social impact investments and today hold a live portfolio of over 100 across the UK, primarily made into funds spanning early-stage and mature positions, all working towards lasting impact for the people and communities they serve.

We're now delivering our 2026–2030 strategy: mobilising £20–30 billion in capital to positively impact 15–20 million lives across the UK over the next decade. We're focusing our expertise and capital on four challenge areas: housing, economic opportunity, climate and energy, and health. These have been chosen because each combines urgent social need, proven investment models and a clear role for BSC to play.

This is BSC's next chapter. Building on everything we've proven since 2012, we're scaling with greater ambition and sharper focus, and looking for people who want to help shape how we get there.

The Opportunity:

We are recruiting an Investment Manager – Portfolio to take a leading role in the delivery of our existing portfolio including on special situations and exits.

You will take ownership of performance and manager relationships across a broad portfolio of social impact investments. You will build relationships with senior leaders at our fund managers and take responsibility for how these investments perform against their financial, social impact and systems change goals. You will also oversee several treasury holdings, held for financial return and sustainable outcomes, that support how we manage liquidity.

Across the wider social impact investment portfolio, you will take a leading role in its most demanding and consequential moments: acting as our specialist resource for complex special situations and exits, working alongside asset class teams to protect and recover financial value and impact, and shaping how BSC triages, manages and learns from these situations.

This is an opportunity to build a distinctive skillset across every asset class in which we invest, from portfolio management and manager relationships to restructuring, workouts and complex negotiation, developing cross-asset-class judgement that few comparable roles offer. We will create opportunities for you to contribute to new investments and strategic projects as our 2026–2030 strategy takes shape.

Our excellence in impact investing practice is recognised externally. In 2025 and 2026, BSC was placed on the BlueMark Global Practice Leaderboard after ranking in the top quartile across all 8 dimensions of the Operating Principles for Impact Management. You will help carry that standard forward.

We invest in our people as seriously as we invest our portfolio. You will accelerate your growth through hands-on experience, tailored training and collaboration with sector-leading specialists as well as gaining direct exposure to our Investment Committee and senior leadership.

What you will do:

Lead the performance management and manager relationships for a portfolio of social impact and treasury investments

• Manage a portfolio of social impact investments towards exit, delivering on financial returns, high social impact and systems change goals, including our charity bond investments and direct investments into or with fund managers.
• Share portfolio learnings that improve how we invest to benefit underserved and vulnerable individuals in the UK.
• Manage several treasury fixed income holdings alongside your primary social impact portfolio, overseeing performance of our externally managed mandate and contributing to strategic treasury initiatives such as asset allocation and ESG approach.

Take the lead on special situations and exits

• Take the lead on complex, often distressed special situations across the portfolio, including client portfolios, working alongside asset class teams to protect and recover value across financial, impact and systems change outcomes.
• Lead the active management of exits across the portfolio, partnering with asset class teams to bring investments through to exit.

Contribute to the management of our multi-asset portfolio

• Lead parts of our fund manager strategy delivery, working alongside asset class teams to prioritise and learn from our engagement with fund managers.
• Input into how we manage our overall portfolio performance, asset allocation and liquidity.
• Lead on discrete analysis as required across financial, impact and systems change at the whole portfolio level, advancing how we consider these dimensions in an integrated way to support learning and performance management.
• Over time, contribute to due diligence of potential new investments and strategic projects aligned with our 2026-2030 strategy.

Help lead the next phase of our market-leading impact investment approach

• Oversee and embed continuous improvement and learning from special situations and exits, sharpening how BSC manages risk across the portfolio.
• Lead and contribute to parts of our market-leading impact investing practice, with colleagues across BSC and with external partners.
• Contribute to team- and organisation-wide initiatives that help us deliver our mission, such as working groups on key priorities.Helping identify social issues or market needs where social impact investment can be an important part of the solution;

​

What you will bring – Qualifications & Experience

Essential

• A passion and demonstrable commitment to improving lives in the UK
• Investment experience including analysis, recommendations, monitoring performance and engaging with investees, issuers or fund managers
• Strong quantitative analysis and investment research skills, including financial analysis, modelling and market research
• Work experience that faces the financial, social or public sector
• Proven relationship-building and stakeholder management

Desirable

• Exposure to fixed income or credit analysis (we will support you here if needed)
• Work experience in social impact investing or sustainable investing
• Proven project management skills
• Knowledge of investing in real estate, renewables, venture, or outcomes contracts

Skills, Abilities and Attributes

• Structured thinker – able to deal with complexity and uncertainty

• Innovative, creative and strategic approach to problem solving

• Solves problems with multiple stakeholders in an open and empathetic way

• Collegial team player – flexible and willing to work with and contribute to a team

• Self-starter – able to work under own initiative and source new opportunities

• Relationship management – excellent interpersonal skills and able to build relationships at all levels

• A confident and effective communicator when writing and speaking

• Hunger for continued learning and development, including developing others

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How to Apply & Interviews:

Closing Date:  Wednesday 12th August at Midnight

Please apply via Applied which is designed to minimise unconscious bias in recruitment. You will be asked to provide your CV and a short-written answer. Your CV and answer will be anonymised before being reviewed by the hiring panel.

NB We screen for applications that appear to be heavily generated by AI. You’re welcome to use AI tools to support small edits, such as improving grammar, structure or clarity, but your CV and supporting answer should reflect your own experience, knowledge, skills and motivations. Applications that feel authentic and genuinely personal are most likely to receive a high score.

We may use AI tools to support parts of our recruitment process, always with human oversight and in line with our principles on fairness, transparency and data protection. Read more about how we use AI in hiring here

Interviews 

Initial screeningw/c 24th August

Round 1 interviews (virtual): w/c 31st August and 7th September

Round 2 interviews (in-person): w/c 14th September

We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role. 

We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: Unfortunately we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment.

Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch

Join Mersey Rivers Trust and Help Make a Real Impact for Rivers, Wildlife and Communities! 

Are you a skilled finance and governance professional looking to use your expertise for good? Mersey Rivers Trust is seeking a Finance and Governance Manager to join our Senior Leadership Team and help shape the future of our environmental charity. 

We’re a passionate team working to protect and restore rivers across Greater Manchester, Merseyside and Cheshire — and we need someone like you to ensure our finances and governance are as strong as our mission. 

APPLICANTS MUST LIVE WITHIN OR CLOSE TO THE MERSEY CATCHMENT – APPLICATIONS FROM OUTSIDE THIS AREA CANNOT BE CONSIDERED.

The Mersey Rivers Trust (MRT) is an environmental charity focussing on the protection and enhancement of rivers and waterbodies in the Mersey Catchment. It operates in an area covering Greater Manchester, Merseyside and Cheshire. We have an annual turnover of c£1m and employ 19 staff delivering up to 30 projects per year. The Trust works with partners, local communities, and volunteers to deliver a wide range of projects including river restoration, reduction of flood risk by Natural Flood Management techniques, river monitoring, volunteer events (eg river clean-ups/invasive species control and citizen science), community engagement and education events, farm advice/plans and biodiversity net gain. The Trust continues to evolve to meet the increasing challenges of protecting and enhancing rivers and waterbodies in the catchment.

We are seeking a Finance and Governance Manager to join our Senior Leadership Team and lead the Trust’s finance, governance, and back-office functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. While not involved in field-based project delivery, the Finance Manager plays a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and project teams to ensure the Trust remains financially resilient and well-governed.

As the Finance and Governance Manager, you should possess expertise in financial control and reporting, allowing you to effectively handle delegated responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes. 

The role holder will report directly to the Chief Executive Officer and will be a member of the Senior Leadership Team. The role will also include direct line management responsibilities of the Administration Officer. 

If you are a motivated financial professional with a passion for driving organisational success, we invite you to apply and contribute to our team’s growth. 

Key Responsibilities

• Lead the management of the back-office function and Charity governance of MRT. 

• Act as the Company Secretary to ensure compliance with financial and legal requirements, as well as maintaining high standards of Charity governance. 

• Work with the Chief Executive Officer to prepare and manage budgets, provide input to the Trust’s business plan and strategic initiatives. 

• Contribute to the strategic direction of the Trust as a member of the Senior Leadership Team. 

• Provide financial insight and analysis to support strategic decision-making and long-term planning. 

• Support the development and implementation of organisational policies and procedures to ensure good governance. 

• Act as a key liaison with the Board of Trustees, preparing and presenting financial and governance reports to inform oversight and decision-making. 

• Lead on the development of internal controls and risk management strategies to safeguard the Trust’s assets and reputation. 

• Oversee all payments, manage cash flow, income and claims. 

• Support financial planning for grant funding applications to support delivery of our objectives. 

• Line management of the Administration Officer. 

• Renew the annual insurance policy ensuring adequate cover and value for money. 

• Maintain, oversee, and update all project management reporting systems on time and to budget (including timesheets, expenses and monthly reports). 

• Complete all necessary reports and keep suitable records in line with the funding requirements and document retention policy. 

• Highlight any new risks and issues identified whilst carrying out duties, and work with the team to manage and resolve them. 

• Fulfil duties as assigned by the Chief Executive Officer. 

• Any other reasonable duties as required by MRT. 

The post holder will be home based with travel throughout the Mersey catchment. The applicant will need to live within or close to the Mersey catchment to facilitate regular travel to meetings. Remote working from other parts of the country cannot be considered for this role due to the need for regular face-to-face interactions.

Candidate Profile

Essential 

• A financial control and reporting background with an accounting qualification (e.g. AAT, CIMA) or qualified by experience. 

• Experience of organisational governance, ideally with knowledge of UK General Accounting Practice and Charities regulations. 

• Experience of financial and management reporting within a small to medium-sized charitable or not for profit organisation. 

• Experience of liaising with accountants to prepare annual accounts and reports required by the Charity Commission. 

• Experience of cash flow forecasting. 

• Familiarity with Xero financial and project management software (or similar). 

• A confident and clear communicator with the ability to communicate financial information in an appropriate manner for non-financial trustees and staff. 

• Aptitude in problem-solving. 

• Self-motivated and able to work effectively from home with strong communication skills and with a high level of accuracy and attention to detail. 

• Ability to work flexibly across the working week when necessary. 

• Ability to prioritise and plan activities to meet strict deadlines. 

• Excellent literacy, numeracy and report-writing skills. 

• Excellent presentation and communication skills. 

• Strong negotiation and influencing skills. 

• Good computer literacy skills (e.g. with Excel, Word, PowerPoint and project reporting systems). 

• A reliable team player with good attendance and work performance. 

• Ability to set performance objectives and ensure these are achieved. 

Desirable 

• Experience in financial planning for funding applications. 

• Understanding of small-scale charitable trading. 

• Experience of commercial contract management. 

• Experience of managing an IT service provider.

• Knowledge of the Mersey Catchment.

• Experience in Human Resources

General Notes

• Some travel around the Mersey Catchment will be necessary therefore a current driving licence and access to a vehicle (insured for business use) is desirable or otherwise access to public transport networks. 
• This positive will from time to time requires work during some evenings, weekends and public holidays to meet the needs of the post. A time off in lieu system is operated by the Trust.

• We will also require the successful applicant to undergo a basic DBS check and provide satisfactory references from previous employers. 

Term and Conditions

The following terms and conditions are typically offered to Mersey Rivers Trust staff and are set out as a guide only. Terms and conditions may vary according to circumstances, and this summary does not form part of any subsequent employment

Annual leave: 25 days annual leave (pro rata) plus bank holidays that fall on working days and a 3 day shutdown between Christmas and New Year.

Location: Home Based

Job Title: Corporate Partnerships Manager (Account Management) 

Reporting To: Senior Corporate Partnerships Manager 

Salary Range:£40,000 - £44,000 (Dependent upon experience)

Contract Type: Permanent, full time

Location: London and Hybrid, with weekly visits to our sites across London (mainly to Old Street and Canary Wharf)

Working days/hours per week: 35 hours, Monday to Friday, 9am - 5pm

About Us

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job 

This role will be responsible for managing and growing a portfolio of corporate partners, delivering high quality account management that deepens engagement and maximises income. The role develops tailored partnership plans, ensures seamless transitions from new business to account management, and collaborates across internal teams to deliver multi-faceted partnerships that align with organisational priorities.

Duties & Responsibilities 

• Manage a portfolio of existing corporate partners, delivering first rate account management across partnership types including Charity of the Year, commercial brand campaigns and retail partnerships.  
• Develop and implement bespoke stewardship and cultivation plans that maximise partnership value, support organisational priorities and meet agreed income targets and KPIs
• Engage key internal stakeholders across the organisation to craft mutually beneficial and strategic partnerships in line with both team and organisational strategic goals. 
• Prepare and develop compelling presentations, pitches and proposals; negotiate bespoke benefits packages and lead renewal discussions. 
• Establish and monitor partnership milestones, ensuring timely delivery and high standards of reporting financial management and record keeping (including Salesforce, Microsoft Dynamics and contract management).
• Work collaboratively with New Business, Development, Income Generation and wider internal stakeholders including Food, Operations and Marcomms. 
• Ensure compliance with GDPR, fundraising regulations and ethical gift policies, legal requirements and internal compliance practices. 
• Represent fundraising on internal working groups and undertake training to maintain up-to-date knowledge relevant to the role.
• Potential to take online management responsibility. 

Recruitment Timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity. 

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback. 

The Operations and Administration Manager is essential to Kalayaan’s team and to our ability to transform the lives of our clients. The role offers and opportunity to use and build skills across a range of areas with a high degree of responsibility, working with a talented and committed team. 

We have seven staff, three freelance or contract staff and 12 volunteers; four of our staff work full-time.  We are looking for a capable, positive and motivated problem solver with the experience to manage a broad range of tasks and responsibilities.

This is an exciting time to join Kalayaan in an operational and administrative role, with a range of operational change projects underway, a new database being rolled out, office redecoration about to start, and a new website ready for launch in July.

We're hiring: Communications Manager

The Work Rights Centre is looking for a passionate communications or press professional to lead our agenda-setting media coverage. The successful candidate will develop and deliver our comms strategy, lead on media relations to amplify our impactful work, and devise strategic systems-change campaigns.

This is an ideal opportunity for a candidate with a strong sense of justice and storytelling background, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate flexible and remote work, and offer enhanced pension, annual leave, parental leave and sick pay benefits.

• Pay: £38,000 - £42,000
• Contract length: Permanent
• Hours: Full-time (37.5 hours per week) or part-time
• Location: London hybrid (with possibility of remote-only for an exceptional candidate)

The role

You’ll set the strategic direction of our comms work, ensuring that it drives our strategic objectives, and lead the press office function. You’ll find the story potential in our legal and research work, and secure extensive media coverage through maintaining strong relationships with journalists from across the political spectrum.  You will create and publish high-quality and up to date content across our website, newsletter and social media channels. This is a real opportunity to lead on all aspects of the communications function in an impactful organisation, and contribute to systemic change.

About you

We seek an enthusiastic and passionate professional with minimum 3-5 years experience in a dedicated communications or press role.

You will also have:

• A track-record of securing high-quality, agenda-setting media coverage.
• Good contacts across editorial boards.
• A track-record of successful delivery against comms objectives on social media.
• Experience developing, executing, and evaluating data-driven communication strategies.
• Strong understanding of the UK political and media landscape, with a sharp eye for reactive opportunities.
• Good knowledge of website and social media content management systems.
• Excellent written and verbal communication skills.

Please download the job description for full responsibilities and complete person specifications.

To apply send two samples of your recently published work, along with your  CV and cover letter by the end of Sunday 9th August.

Planned & Cyclical Works Manager

East London (Hybrid) | £59,166 + Excellent Benefits

Goodman Masson are delighted to be partnering with Local Space to recruit a Planned & Cyclical Works Manager.

This is an excellent opportunity to take ownership of a growing planned investment function within a values-led organisation that is committed to providing safe, high-quality homes for residents across London.

Reporting directly to the Head of Asset Delivery, you'll lead the delivery of planned and cyclical investment programmes, managing budgets, contractors and programme performance while helping shape the organisation's long-term asset investment strategy.

This role would suit an experienced Planned Works Manager, Capital Works Manager, Contracts Manager or Senior Surveyor looking to take on a strategic leadership position with genuine autonomy and influence.

The Role

You'll be responsible for the end-to-end delivery of planned and cyclical works programmes, ensuring projects are delivered safely, on time, within budget and to the highest quality standards.

Working closely with Strategic Asset Management and Building Safety & Compliance teams, you'll use stock condition data and asset intelligence to develop and deliver investment programmes that maximise asset performance, improve resident satisfaction and provide excellent value for money.

Alongside programme delivery, you'll provide commercial leadership across contracts, ensuring robust financial control, contractor performance management and compliance with relevant contractual frameworks.

Key Responsibilities

• Lead the delivery of planned and cyclical investment programmes across the housing portfolio.
• Develop annual and long-term planned maintenance programmes using stock condition and lifecycle data.
• Take full ownership of programme budgets, forecasting, financial reporting and cost control.
• Procure, mobilise and manage planned works contractors.
• Chair monthly contract performance meetings and hold contractors accountable for quality, compliance and KPI delivery.
• Manage contract administration, including valuations, variations, final accounts and commercial negotiations.
• Ensure works are delivered in accordance with JCT, NEC or similar contractual arrangements.
• Undertake and oversee pre- and post-inspections to ensure quality standards are achieved.
• Monitor programme risks, contractor performance and financial exposure.
• Work collaboratively with Asset Strategy and Building Safety teams to align investment programmes with long-term asset plans.
• Maintain accurate programme and asset data across repairs and asset management systems.
• Provide professional leadership and technical expertise on planned investment across the organisation.

About You

We're keen to speak with candidates who have experience delivering planned investment programmes within social housing, local authority or residential property environments.

You'll ideally have:

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager

Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.

Salary: £31,700

Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.

About the Role

This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. This is a floating support service based in the heart of Wembley, near the Civic Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support.

Key Responsibilities Include:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About You

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Understanding of homelessness and complex needs of people from different backgrounds
• Ability to provide high quality support and line management to staff.
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Retail Manager – The Hangar

The Wisdom Hospice | Rochester, Kent £32,000 - £34,000 per annum (dependent on experience) 37.5 hours per week 25 days annual leave plus bank holidays

This is no ordinary retail management role.

At The Wisdom Hospice, every sale helps fund exceptional hospice care for local people and their families. The Hangar is our flagship retail destination - a vibrant, large-format store that redefines what charity retail can be.

Forget traditional charity shops. The Hangar is a unique retail experience filled with high-quality donated stock, exciting discoveries, sustainable fashion, homeware treasures, and ever-changing displays. It is a destination for shoppers, bargain hunters, fashion lovers and supporters alike.

We're now looking for an exceptional Retail Manager to lead this thriving store and take it to the next level.

The Opportunity

This is a rare chance to put your own stamp on a high-profile retail operation while directly supporting a cause that changes lives.

We're looking for a creative, commercially-minded leader who can transform donated goods into compelling retail experiences, inspire customers to return time and again, and build a passionate team of staff and volunteers around a shared mission.

The successful candidate will have the vision to see opportunities where others see stock, the drive to exceed targets, and the people skills to create an outstanding customer experience every day.

What You'll Do

Drive Commercial Success

• Deliver and exceed sales and income targets
• Maximise the value of donated stock through effective pricing and presentation
• Create engaging promotions, events and seasonal campaigns
• Seek new opportunities to increase footfall and revenue

Bring Creativity to Life

• Develop eye-catching visual merchandising and store displays
• Create an exciting and inspiring shopping environment
• Use your flair for retail presentation to showcase stock at its full potential
• Support local marketing and social media activity

Lead and Inspire People

• Motivate, coach and develop a team of paid staff and volunteers
• Create a positive, energetic and inclusive culture
• Recruit and retain volunteers who share our passion
• Deliver outstanding customer service standards across the store

Ensure Operational Excellence

• Oversee day-to-day store operations
• Manage stock flow, rotation and gift aid processes
• Maintain excellent standards of health and safety, compliance and cash handling
• Keep the store looking professional, safe and welcoming at all times

About You

We're looking for someone who is as passionate about people as they are about retail.

You'll bring:

• Proven experience in retail management with responsibility for delivering sales targets
• Strong people leadership and team development skills
• A creative eye for visual merchandising and product presentation
• Excellent communication and relationship-building abilities
• Commercial awareness and sound business judgement
• Confidence using social media and digital tools
• A proactive, hands-on approach and a genuine passion for our cause

Experience in charity retail is highly desirable, but we would also welcome applications from talented commercial retail managers looking to move into the charity sector.

Additional requirements:

• Full UK driving licence
• Good standard of education (A-Level or equivalent)
• Enhanced DBS check required

Why Join The Wisdom Hospice?

This is more than a retail management position.

It's an opportunity to lead a store with real purpose, inspire a community of supporters, and generate vital income that helps deliver outstanding hospice care across Kent.

You'll be joining an organisation that is passionate about its mission, ambitious about its future, and committed to finding the right person to help make The Hangar the premier charity retail destination in the region. 

Apply Now

If you're a dynamic retail leader with commercial flair, creative vision and a passion for making a difference, we'd love to hear from you.

Main purpose of post

This is a new role for the marketing team at Weston Park Cancer Charity. The Communications and PR Manager will play a critical role in telling our story, championing our mission, and amplifying the voices of patients, families, clinicians and supporters.

To lead and deliver impactful, brand-building communications and PR activity that increases awareness, deepens engagement, and strengthens Weston Park Cancer Charity’s reputation across South Yorkshire and beyond. The Communications and PR Manager will work closely with the Marketing Manager, Campaigns Manager and Digital Marketing and Social Media Officer to create compelling copy for charity news stories, press releases and campaigns, ensuring consistent and meaningful communication across channels.

This role will:

Communications Strategy & Planning

· Support the Marketing Manager in delivering the annual marketing plan through communications and PR opportunities.

· Support the Campaign Manager with the charity’s multi-channel campaigns that raise awareness of services, research, events, and fundraising initiatives.

· Monitor and evaluate performance of communications activity, using insight and data to inform continuous improvement.

Media Relations & PR

· Build, maintain and grow strong relationships with local, regional, and national media.

· Act as first point of contact for media enquiries and manage press office activity.

· Lead proactive PR campaigns to highlight the charity’s work, impact and partnerships.

· Prepare press releases, statements, briefings and media packs.

· Support senior leaders and spokespeople with media interviews and messaging.

Communications & Storytelling

· Oversee the creation of high-quality communications across all external channels – website, newsletters and print materials.

· Support the delivery of communications through the charity’s digital channels by working closely with the Digital Marketing and Social Media Officer.

· Provide oversight on social media messaging, online storytelling, and website content.

· Lead on gathering patient, supporter and staff stories, ensuring sensitivity and ethical storytelling.

· Produce compelling copy that strengthens the charity’s brand and inspires action.

Brand & Reputation Management

· Provide staff members with regular training on the charity’s tone of voice, ensuring high standards of output.

· Ensure consistent application of the charity’s brand identity, tone of voice and key organisational priorities.

· Protect and enhance the organisation’s reputation through effective issues management.

· Work with the Marketing manager and Leadership team as needed on reviewing and updating the charity’s strategy, tone of voice and branding.

Stakeholder Engagement & Team Support

· Work collaboratively with clinical partners, fundraisers, volunteers, ambassadors, and community groups.

· Support internal communications to strengthen engagement across teams.

· Represent the charity at events, briefings, and partnership meetings where required.

· Represent the Marketing Manager/Campaign Manager and support the marketing team as needed during annual leave/sick leave. 

What you do

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy marketing team. Our Communications and PR Manager will play a vital part of our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region.

General Responsibilities

Every employee is required to:

• Adhere to, and comply with, organisational policies, procedures and guidelines at all times.

• Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

• Comply with the organisational policy on confidentiality, and the General Data Protection Regulations

• Respect the confidentiality and privacy of donors, guests and staff at all times.

• Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.

• Participate in personal and organisational training and development and performance framework meetings

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Our Total Rewards Package

Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:

· 27 days (plus bank holidays) annual leave

· Option to purchase additional five working days per year

· Westfield Health level 4 coverage

· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%

· Up to 2 weeks full paternity pay

· NHS benefits

· Hybrid working

· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.

· Death in service cover

 How to apply

 Closing date:           2nd August 2026

 Interview date: 17th August 2026

Application format: Please send a CV and covering note demonstrating that you have read the job description / person specification and how you meet the essential and (where relevant) desirable criteria for this role. This can include skills, training, membership of professional bodies and experience. The covering note will form a key part of the recruitment process and you should demonstrate your suitability for the role in no more than one page.

Weston Park Cancer Charity is committed to promoting equality of opportunity and values diversity of culture among our staff. All applications are anonymised as part of the selection process.

 Apply to HR

Sheffield Cathedral stands at the heart of the city as both an iconic Christian landmark and a living  center of prayer, worship and mission. Guided by our commitment to be 'A Place for All People', the Cathedral is investing in new forms of sacramental mission across the Diocese of Sheffield.

The Community of St Paulinus (CsP) is a pioneering community focused on resourcing sacramental church planting, forming disciples and strengthening partnerships across the Diocese.

As CsP prepares for its public launch, we are seeking an outstanding Digital Content Creator & Designer to establish its digital presence from the ground up. Working from a new visual identity and communications approach currently being developed by an external creative agency, the successful candidate will implement that vision through engaging storytelling, photography, video, graphic design and social media.

Alongside supporting the launch of CsP, the role will provide creative support to partner churches across the Diocese, helping communicate stories of renewal, refresh websites, establish digital platforms, including social media, and support new worshipping communities through high-quality communications and design.

Salary

£13,700 for a six-month fixed-term contract (30 hours per week).

Contract & Working Pattern

·         Fixed-term contract: 6 months.

·         30 hours per week with flexibility by agreement.

·         Hybrid working based at Sheffield Cathedral with travel to partner churches.

·         Occasional evening and weekend working will be required.

·         Review towards the end of the contract with the possibility of extension or a   permanent appointment, subject to funding and organisational need.

Application deadline: Friday 4 September 2026, 2.00pm

Shortlisting: Monday 7 September 2026

Interviews & Tasks: Thursday 17 September 2026

Applications will be reviewed on a rolling basis. We reserve the right to close this vacancy before the advertised closing date if a sufficient number of suitable applications are received. We therefore encourage interested applicants to apply as early as possible.

To download an information pack or application form, please click the buttons on the dedicated vacancy page on Sheffield Cathedral's website.  Please find there, also, application forms.

We are seeking an experienced, highly organised and proactive Operations Manager to play a central role in keeping our London office running smoothly and supporting our wider team and organisation. The ideal candidate will have strong liberal instincts and support our mission to defend civil liberties in the UK.

This is a varied and hands-on role with responsibility across multiple operational areas, ensuring everything runs smoothly behind the scenes. It is a new role to the organisation, initially offered as a 12 month fixed term contract, with the possibility of extension.

Why join Big Brother Watch?

• A genuinely flexible, part-time role designed to support work-life balance

• A dynamic, successful and friendly team in a supportive working environment

• The opportunity to take ownership of an important and varied role

• The chance to contribute to an organisation at the forefront of defending freedom in the UK

Flexible working that works for you

• 16 hours per work, with flexibility as to how these are worked

• We’re open to a range of working patterns (e.g. school hours, shorter days across the week, or compressed hours, potentially variations across term times / school holidays)

• Hybrid working, in practice will likely require min. 50% office attendance

The rest of our team works full time in-office. However, for this particular part-time role we aim to agree on a working pattern that provides consistency and predictability while fitting around your other commitments. We particularly welcome applications from experienced candidates returning to work after a career break, including parents and carers.

About you

You’ll have strong experience managing or co-ordinating a busy office or operational environment. You’ll be confident in taking on tasks proactively, looking for ways to plan ahead to ensure smooth operational running and improved efficiency, and independently finding solutions. You’ll have excellent communication skills, liaising with all team members and providing the team with essential operational support as needed. You’ll have good IT office skills.

Operations Manager job description

• Take ownership of the day-to-day running of the London office, ensuring it is organised and efficient

• Help co-ordinate logistics for meetings and staff travel

• Co-ordinate IT support, equipment and asset management

• Lead IT migration projects (e.g. changing software/support suppliers, as directed)

• Ensure the office and kitchen are adequately supplied

• Support with HR admin including recruitment of staff, volunteers and contractors

• Organise staff socials

• Organise cycle to work scheme

• Liaise with accountants, support basic book-keeping (receipt filing)

• Support with internal file storage, physical and digital

• Support with maintenance of databases

• Assist with postage and physical mailouts to our supporters

• Commit to highest standards of data protection

• Periodically undertake required office risk assessments

Big Brother Watch

Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.

We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in Parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.

We’re a small, dedicated and highly effective team of 7 (growing to 8) staff members and 5 volunteers.

Operations Manager - Responsive Repairs (Stratford): £65,000 per annum

Goodman Masson delighted to be partnering with Local Space, an ambitious and values-driven housing association, to recruit an exceptional Operations Manager – Responsive Repairs. This is a fantastic opportunity to join an organisation that is genuinely making a difference by providing safe, high-quality homes for people experiencing homelessness across London and Essex.

Reporting directly to the Head of Asset Delivery, this is a pivotal leadership role with responsibility for shaping and driving the delivery of responsive repairs across a diverse housing portfolio. You'll lead the operational performance of Responsive Repairs, Voids, Legal Disrepair & Insurance, and Healthy Homes, ensuring services are efficient, compliant, customer-focused and deliver outstanding outcomes for residents.

This is far more than a traditional repairs management role. You'll have the opportunity to influence strategy, lead service transformation, and play a key role in ensuring the organisation remains at the forefront of regulatory compliance, particularly around damp and mould management and Awaab's Law. Working closely with senior leadership, you'll provide assurance to the Executive Team and Board while driving continuous improvement, operational excellence and value for money.

Leading a team of experienced Contracts Surveyors and Asset Delivery Officers, you'll oversee contractor performance, manage significant operational budgets, mitigate legal disrepair and insurance risks, and use data and performance insight to enhance service delivery. You'll also champion an exceptional customer experience, ensuring residents receive a responsive, high-quality repairs service that helps them feel safe and secure in their homes.

This role would suit an experienced operational leader from a housing association, local authority or wider social housing environment who has a strong background in responsive repairs, contract management and service improvement. You'll be someone who enjoys leading high-performing teams, thrives on driving change and is passionate about delivering services that genuinely improve people's lives.

Local Space is entering an exciting period of growth and transformation, underpinned by a strong social purpose and an ambitious corporate strategy. Their culture is built around collaboration, accountability and continuous improvement, making this an outstanding opportunity for someone looking to step into a highly influential leadership role where they can make a tangible impact on both residents and the wider organisation.

If you're looking for a role that combines operational leadership, strategic influence and genuine social purpose, or know someone who is, I'd love to speak with you. 

Get in touch:[email protected]