Contracts and business development manager jobs

Why Access Social Care Exists 

Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives. 

We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist.

What we do 

Access Social Care (‘ASC’) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it. 

Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. 

We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.

This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be.

About the role 

The Finance & IT Operations manager ensures effective financial management and control throughout ASC overseeing financial administration, reporting and compliance.

The role provides guidance and support on financial matters to the Chief Operating Officer (COO) in areas such as cash flow, audit and tax whilst ensuring that budget holders across ASC are well supported with tools and skills. The role also helps develop and implement the charity’s IT strategy, including managing the external IT provider and service level agreement.

Responsibilities

1. Financial Management and Reporting

• Provide the Chief Operating Officer (COO) with accurate, regular and comprehensive financial information reports to guide effective and sound financial decision making.
• Monitor financial activity against approved annual budget, reporting any anomalies or unusual activity to the COO.
• Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making.
• Support the COO in the co-ordination of the annual budgeting and planning process ensuring that information is collected, compiled and reported in a consistent and robust manner.
• Co-ordinate and produce year end Charity SORP financial statements, including the Trustee Annual Report, providing external auditors with the necessary documentation and support to audit the financial statements.
• Ensure compliance with all financial regulations, liaising with the charity’s external auditors in preparing the SORP financial statements.
• Partner with budget holders, providing monthly expenditure against budget reports and supporting their understanding and decision making.
• Preparing financial statements for funder reporting and supporting the COO in designing budgets and financial models for new fundraising bids and other commercial offerings.
• Produce VAT and corporation tax returns and manage ASC’s relationship with HMRC.
• Oversee the payroll process, ensuring accuracy, compliance and timely submission to the outsourced provider.
• Oversee accounts payable and receivable.
• Establish a detailed cashflow planning process and manage the flow of capital between ASC’s and its chosen banks, recommending any changes as appropriate.
• Manage all banking relationships.

2. Policy and Procedures

• Collaborate with the COO to establish effective processes and controls to ensure efficient and effective financial management is delivered and maintained.
• Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities.

3. IT, Contracts & Data Protection

• Support the COO to review current accounting and finance systems recommending and implementing upgrades and improvements where agreed.
• Support the COO in drafting and implementing ASC’s IT strategy.
• Tender and manage SLA and relationship with external IT provider.
• Review outsourced arrangements and systems and work with the COO on tendering for fit for purpose systems to match organisational strategy and direction.
• Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the charity’s insurance policies is enacted.
• Manage and review business interruption and disaster recovery plans, using regular simulation testing to ensure robustness.
• Keep existing portfolio of client and supplier template contracts under review, recommending risk-based strengthening.
• Oversee ASC’s data protection infrastructure, co-ordinating departmental Data Protection Champions to ensure that policy & practice is robust
• Work with COO in response to reactive data protection issues and incidents

4. People Management

• Provide line management to the Finance Assistant, using ASC’s management processes to ensure they are supported, motivated and able to work effectively.
• Plan and oversee the Finance Assistant’s workload, ensuring tasks are allocated appropriately and completed to required standards.
• Contribute to creating a collaborative team culture aligned with ASC’s values. 

5. Other Responsibilities

• Contribute to the design and implementation of team development work within the Finance & IT Operations Team in collaboration with the Chief Operating Officer and the Business Support Manager.

This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.

Person Specification

All staff at ASC are expected to share and demonstrate our values:

Trustworthy

Recognised for excellence, we will be the best we can be in everything we do.  We will be truthful, independent and outcomes focussed.

Fair

We believe in treating people with kindness and compassion in a way that is right, reasonable and just.

Fearless

We will do what is right, not what is easy.  We will bravely challenge injustice.

Inclusive

Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.

Positive

We will be constructive and progressive in our challenge.  We will optimistically and dynamically drive for change.

In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:

Personal attributes you will have

Essential:

• Purpose driven with a commitment to our mission and values
• Commitment to working within the principles of equity, diversity and inclusion
• Self-aware, solutions focused and able to generate goodwill with collaborators and colleagues.
• Demonstrates integrity and an ability to hold and respect confidential and sensitive information.
• Dependable, resilient with the ability to remain composed and effective under pressure.
• Self-motivated, resourceful, and proactive in taking initiative.

Experience you will have

Minimum

• Experience of preparing management accounts, monitoring budgets and producing financial reports for senior leaders.
• Experience of contract and SLA management, including reviewing and monitoring provider performance.

Essential

• Demonstrable experience of financial management within a multi-stakeholder environment, including familiarity with charity accounting and SORP principles.
• Line management experience supporting the performance and development of team members.
• Experience of overseeing IT services or outsourced IT support arrangements.

Desirable

• Experience of managing or coordinating insurance, risk, business continuity and/or disaster recovery processes.

Skills you will have

Essential

• Strong numerical and analytical skills to effectively analyse financial reports
• Strong relationship-building and stakeholder management skills, able to engage effectively with diverse groups and senior professionals.
• Able to manage multiple tasks, prioritise effectively and meet competing internal and external deadlines.
• Able to produce accurate and reliable work.
• Strong written and verbal communications skills, able to convey complex information clearly and accessibly to both financial and non-financial audiences.
• Strong IT skills including demonstrable proficiency in MS Office, Word, Excel, PowerPoint and Sage 50 Accounts.

Knowledge you will have gained

Minimum:

• Working towards qualification in ACA, ACCA, CIMA or experience to this level.

Essential:

• Practical knowledge and understanding of management accounting principles and techniques.
• In-depth knowledge of budgeting and financial forecasting and preparation of financial reports for senior management and compliance purposes. 

Desirable: 

• An understanding of Data Protection law and practice 

How to apply

We hope that having read this far, you will want to apply!

Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:

• An up-to-date CV
• A completed Equality and Diversity Recruitment Monitoring Form – Fill out form (A link to this form can be found in the job pack)
• A supporting statement of no more than two pages, addressing:
  • The essential requirements of the person specification

If you want support applying, contact us.

Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.

We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application. 

Timeline for recruitment process

If we receive a high number of applications for this role, we may close the role early. Therefore, we encourage you to apply as soon as you are able.

Closing date: 23:59 on Monday 9th February.

Interviews will take place on Monday 2nd March & Tuesday 3rd March.

Please ensure you keep these dates free.

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams. 

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.

Guaranteed Interview Scheme

For every role we advertise, we outline a set of minimum skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these minimum criteria, you can request to be considered under our Guaranteed Interview Scheme.

If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the minimum requirements for the role and indicate in your application email that you wish to be considered under the scheme. If you are applying via Charity Jobs, please ensure that you indicate at the beginning of your supporting statement that you wish to be considered under the scheme.

Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.

If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.

Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.

Business Manager

Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Bridgemead, Bath.

As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI

If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

For more information, please read the job pack

Responsibilities:

• Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
• Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
• Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
• Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
• Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
• Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
• Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
• Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
• Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
• Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.

Skills/Experience:

• Willing and able to take a lead in maintaining the Christian ethos of the home;
• Management experience in a business setting;
• Comfortable with writing business communications to staff and residents as well as authorities etc;
• Ability to communicate effectively at all levels whilst maintaining confidentiality;
• Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
• Able to work under pressure and provide calmness in all situations;
• IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
• Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

40 hours a week, usually worked over 5 days.

“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns. 

Benefits:

• £44,500 to £50,000 per annum
• Relocation support (to be discussed)
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

 Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested

Harris Hill is delighted to partner exclusively with Rory Peck Trust to recruit their new Finance & Operations Manager.

For thirty years Rory Peck Trust has been a lifeline for freelance journalists around the world. Independent journalism provides us with the facts we need to make informed decisions, Often, those on the frontlines are freelance truth-tellers, without the support of a large news organisation. The Rory Peck Trust seeks to empower them with the knowledge, resources and resilience they need to report from some of the most dangerous places in the world, safely and without fear. It provides training, equipping freelancers with potentially lifesaving first aid skills. It offers emergency financial assistance when things go wrong. And it ensures access to mental health therapy, enabling those who have experienced trauma to continue their vital work. The Trust also advocates for freelancers, honouring the world's best independent journalism at the Rory Peck Awards every November.

Over the last three decades it has helped more than 3,300 journalists, providing more than £3 million in financial assistance, every penny donated by the Trust's donors and supporters, drawn largely from UK, European and US media. But thirty years after it was founded, demand for the Trust's services is greater than ever. 2025 was the deadliest ever for members of the media, while near record numbers of journalists are in jail.

Role details

• Position: Finance & Operations Manager
• Location: Central London & home working
• Contract: Permanent, full-time (flexible working available, including 4 days per week)
• Hybrid: 1 day per week in the Central London office
• Salary: £55,000 per annum
• Reports to: Executive Director

The Role

The Finance & Operations Manager is a senior, hands-on leadership role, responsible for ensuring the Trust is financially robust, well-governed, legally compliant and operationally effective.

Reporting to the Executive Director and working closely with the Board of Trustees, the postholder will lead on finance, HR, IT and organisational systems, and act as Secretary to the Board. This role provides the operational backbone that enables the Trust's programmes, partnerships and advocacy work to succeed, and requires confidence, judgement and discretion at board level.

Key Responsibilities

• Lead financial management, including budgeting, forecasting, cashflow and reporting
• Prepare management accounts and liaise with external accountants and auditors
• Support the Board on financial planning, reserves, and organisational risk
• Act as Secretary to the Board, coordinating meetings, papers and governance records
• Ensure compliance with Charity Commission and regulatory requirements
• Lead HR operations, including recruitment, contracts, policies and staff wellbeing
• Oversee IT systems, data protection, insurance, contracts and operational risk
• Drive improvements in systems, processes and organisational efficiency

Person Specification

Essential

• Significant experience in a senior finance, operations or business role
• Strong financial literacy, including budgeting and working with auditors
• Experience supporting Boards or senior governance structures
• Good working knowledge of HR processes and employment best practice
• Highly organised, detail-oriented and professional, with strong judgement
• Confident communicator, able to work effectively with trustees and advisers

Desirable

• Accountancy qualification
• Experience in the charity, media, human rights or international development sectors
• Knowledge of UK charity governance and Charity Commission requirements
• Experience in safeguarding or high duty-of-care environments

Why Join Rory Peck Trust

This is a rare opportunity to play a central leadership role in an organisation with global reach and real-world impact. By strengthening the Trust behind the scenes, you will help protect freelance journalists working on the frontlines of truth at a time when independent journalism matters more than ever.

Equity, Diversity and Inclusion

We want to build a diverse, equ

The Partnerships Manager will play a pivotal role in delivering Youth Futures Foundation’s Employer Strategy.

You will embed and scale evidence-based practice across employer networks to create systemic change in how employers recruit, develop and retain young people.

This role focuses on influencing employer behaviour at scale – using evidence, partnerships and networks to embed the evidence of what works across organisations, sectors and places. It does not involve delivering employability support or 1:1 services to employers or young people.

You will be skilled at:

• Influencing organisational or systems-level change
• Translating research and evidence into practical action
• Working through partnerships, intermediaries and networks to achieve scale.

You will work with employer organisations, networks, sector bodies and system actors to ensure that Youth Futures’ evidence shapes decision-making, practice and investment – improving young people’s access to good work over the long term. 

You will have a passion for tackling youth unemployment and a strong interest in equity, diversity and inclusion issues.

This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and a full job description, please download the Recruitment Pack.

HOW TO APPLY

Click on the 'Apply on website' button below to apply online. The closing date for applications is Sunday 1 February 2026 at 23:59.

As part of Youth Futures Foundation’s safeguarding policy, all employees are subject to a basic Disclosure and Barring Service (DBS) check, some positions may require an enhanced level disclosure. 

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

About us

Community Foundations for Lancashire and Merseyside (CFLM) is a leading local charity that connects people, businesses and partners with the grassroots projects making a real difference across our region. We manage charitable funds, support community initiatives, and drive meaningful, measurable impact across Lancashire and Merseyside. Our mission is simple: strengthen communities, empower local people, and create lasting change where it’s needed most.

Role Summary

This role brings together operational leadership, executive support, and administrative coordination. You will ensure the organisation runs efficiently day-to-day while also driving longer‑term improvements that support CFLM’s strategic goals - including achieving annual surpluses and meeting ambitious income targets.

As the operational lead, you will work closely with colleagues across all departments and manage key relationships with external providers in HR, IT, and facilities. You will also play a central role in governance processes and provide high‑quality administrative support to the CEO and Deputy CEO.

Projects you will lead on include completing UKCF Quality Assurance and implementing the UKCF CRM (Salesforce) system.

Please see the full job description and Person specification.

Hope for Justice is a charity working to bring freedom from human trafficking and modern slavery with an effective and proven multi-disciplinary model.Our wholly owned social enterprise, Slave-Free Alliance, provides services to global companies and public bodies seeking to protect their operations and supply chains against the risks of modern slavery and labour exploitation. We have active programmes in the UK, USA, Ethiopia and Uganda, reaching approximately 200,000 adults and children a year. Hope for Justice and Slave-Free Alliance have staff and volunteers involved in operational support, fundraising or other initiatives in Australia.Hope for Justice exists to bring freedom from human trafficking and modern slavery by identifying victims, supporting survivors and preventing exploitation. If you’re looking to make a difference, this is the place for the you.Hope for Justice is committed to the principles of equity, diversity and inclusion. We are a global organisation with staff from a wide variety of backgrounds, and ensure through our recruitment processes that we continue to welcome candidates from all walks of life. If you feel that your skills and experience fit one of our advertised roles, and you share our values and mission to end slavery, then we strongly encourage your application regardless of your background.

We have an exciting opportunity for an experienced Business Development Manager to join our Slave Free Alliance team on a full time basis. The Business Development Manager will play an integral role in developing and delivering a new business development strategy.

The ideal candidate will have strong organisational skills and the ability to work under pressure. Good time management skills, creative problem solving and decisiveness are an essential for this role.

Main Duties 

• New business development. Build a sales pipeline to develop new & nurture existing relationships with businesses in the UK. This will involve “cold calling” businesses.
• Develop and deliver a comprehensive business development strategy.
• Following-up on marketing qualified leads, replying to enquiries, converting leads. 
• Writing proposals, create and deliver presentations, arrange and facilitate meetings, take responsibility for overall relationships with key stakeholders in target businesses.
• Work cross-functionally to develop compelling proposals for prospective SFA members/ clients.
• Provide monthly revenue forecasts for new business.
• Work cross-functionally to ensure SFA service contracts are delivered on time and to the agreed specification.
• Be one of the key representatives for SFA in UK. 
• Support International SFA projects as required.
• Account Management of SFA Client base and newly on-boarded Members until point of handover 

We expect all staff to understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with our work and reporting concerns if they do arise.

Key Result Areas 

• Financial performance. Deliver the budgeted monthly new income for SFA in the UK.
• Development and execution of a sales strategy to achieve business objectives.
• Develop a sales pipeline that delivers new SFA memberships, training and consultancy services. 
• Provide accurate income forecasts. 
• Provide insights for SFA to develop new products and services that deliver on business’s needs.
• Identify and nurture collaboration partnerships to support budgeted income & profit targets. 
• Identify profitable opportunities to grow SFA’s scale and influence in the UK.

Other information

As part of Hope for Justice/Slave Free Alliance, you will benefit from an excellent package including:

• 28 days annual leave plus bank holidays
• 1 day Marriage Leave
• Birthday Day
• Enhanced employer pension contributions
• Company sick pay
• Enhanced maternity and paternity pay
• Access to our Employee Rewards Platform, providing discounts and offers for well-known retailers
• Free, confidential Employee Assistance Programme for staff and their family
• Professional development opportunities
• Professional memberships paid
• Flexible and hybrid working

Job type: Full Time (37.5 hours per week)

Salary: Up to £40,000 based on experience

Closing date: 30th January 2026

Applications will be reviewed and interviews held on a rolling basis. The advert may be removed prior to the closing date if the position is filled. If you are interested in this role please ensure to submit your application as soon as possible.

Location: Hybrid – within UK, with travel to Manchester when required 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which include criminal records checks, in line with our Global background checks policy – to view this please click here. Hope for Justice participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme, as part of the referencing process we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Personal data of the selected candidate(s) may be transmitted to INTERPOL for a security check for the purpose of identifying threats the candidate could pose to children and vulnerable persons in regard to a sexual exploitation, sexual abuse and/or sexual harassment offences.

We would like to inform you that due to the high number of applicants we receive, we regret that we are not able to respond individually to all applicants. Only shortlisted candidates will be contacted for further steps in the selection process, thank you for your understanding.

Fundraising Manager - New Business Corporate Partnerships
Location: Remote/hybrid  | Contract: Full time, 35 hours per week. Fixed term -12 months (with possibility of extension)

This role can be offered either as a fully remote contract within the UK - with travel expenses covered for regular internal and external meetings, or as a hybrid arrangement requiring at least one day per week in our Shoreditch, London head office.

Are you looking for a role within an organisation where the work you do makes a real impact to children's lives? Are you looking to join a team on an exciting and aspirational journey to create transformational partnerships? If the answer is yes then our Fundraising Manager - Corporate New Business role could be for you.

The NSPCC's mission is to end cruelty to children. Within Fundraising and Engagement, our aim is to provide maximum resources for the NSPCC and children by working together to create a first-class supporter experience, ensuring our donors feel valued for the direct impact they are having on society.

This role sits within the NSPCC's Corporate Partnerships team – a passionate and ambitious team committed to securing sector-leading partnerships to build a safer world for children.

In this role, you will be responsible for building relationships and securing long-term strategic partnerships with some of the biggest and most exciting brands and companies in the UK. You'll collaborate with these organisations to support a number of the NSPCC's most innovative and sector-leading services.

We're looking for an energetic, motivated and inspirational candidate who is:

• An excellent relationship builder with the ability to influence and engage with internal and external stakeholders at all levels
• Experienced in securing high value partnerships of 6 and 7 figures
• Able to work strategically and creatively to build compelling propositions for the NSPCC
• A driven, tenacious and resilient go getter, motivated to achieve ambitious targets
• An exceptional communicator and storyteller in both written and verbal form
• Passionate about the power of corporate partnerships with a thirst for creating partnerships that deliver transformational impact for children

You'll be surrounded by a devoted team who will fully support you in winning partnerships that will positively impact children's lives for the better.  Your work will be stimulating and challenging, with development opportunities, employee rewards and benefits available.

Any one of our people will tell you that a huge reward in itself is making a difference to children's lives. But we know it's a competitive world, and it's important to feel valued in your role and receive more practical, tangible benefits. We offer salaries that are at least comparable with the top charities in the UK, as well as these benefits.

• Generous annual leave - 29 days per annum plus bank holidays for full-time employees (pro-rata for part-time). 32 days per annum after five years' continuous service.
• Employee discounts - Our discounts portal gives you online access to over 3,000 discounts and offers.
• The Employee Assistance Programme (EAP) - an independent, free, personal support service. It can provide information, support and advice to support your health and wellbeing.
• Pension - building up a good pension is something we want to help you achieve with our flexible, tax-efficient pension schemes, with an employer match of up to 7%.
• Life assurance scheme - All employees will be given life assurance of one times their salary, unless they join the NSPCC Group Personal Pension Scheme, where members are given life assurance of five times their salary.

About the role:

This is a hands-on, people-facing role for someone who takes pride in creating spaces that really work. As our Facilities Manager, you’ll be the driving force behind safe, welcoming and well-run workplaces that allow our teams to focus on what matters most - supporting people out of homelessness. From the moment someone walks through the door of one of our offices, your work will be felt. If you’re someone who spots what needs fixing, improves things before they become problems, and enjoys being right at the heart of an organisation, this role is for you.

Based full-time at our Head Office in King’s Cross, you’ll be visible, present and involved - working on site five days a week and travelling across London to our other offices and services. No two days will look the same. One day you might be problem-solving with a manager, walking a site, or supporting a health and safety issue; the next you could be leading a refurbishment, improving how a space is used, or making sure contractors are delivering what they promised. You’ll manage a small facilities team, oversee reception services, and work closely with colleagues across Single Homeless Project (SHP) to make sure our buildings actively support the work happening inside them.

This is a role for someone who likes ownership and momentum. You’ll need to be practical, organised and confident making decisions - but also warm, approachable and collaborative. If you’re excited by the idea of being a visible leader, enjoy balancing detail with big-picture thinking, and want your work to directly enable frontline services across London, we’d love you to bring your energy, ideas and grit to SHP.

About you:

• You have hands-on facilities management experience and know how to keep buildings safe, functional and fit for purpose.
• You’re confident handling a wide range of property and technical issues, and know when to fix, escalate or bring in the right expertise.
• You hold a relevant Health & Safety qualification and are comfortable leading on compliance in busy office environments.
• You’ve procured and managed facilities contracts before and are confident holding suppliers and contractors to account.
• You’re a strong, people-focused communicator with experience managing staff and delivering a reliable, high-quality service to colleagues.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 25th January at midnight

Interview date: Wednesday 4th and Thursday 5th February Online via Microsoft Teams

There will be a second stage in person at our head office in Kings Cross for progressed candidates. 

This post will require a basic DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. 

Reports to: CEO, sits on Senior Management team with CEO and Head of Advice (HOA)

Responsible for: Finance officer and Executive Admin Assistant

Location: Hybrid (Remote based but with attendance required at key events and meetings in London).

Role Purpose
To lead on finance, governance and resources at SMT, providing senior insight on strategy and development. This role requires initiative, flexibility, a willingness to support colleagues across the organization, and strong organisational and communication skills,  including board reporting, leadership on finance reporting to the SMT and board with the ability to manage complex, detailed analysis. This role is well suited to someone aspiring to move into wider senior management; we place high value on ambition and a strong commitment to development within a high-performing organisation at Citizens Advice Lewisham.

Key Responsibilities
Finance Management: Manage income against expenditure with the CEO and HOA. Prepare management reports, budgets and forecasts, annual accounts and manage the audit and trustee annual report process. Provide strategic insight to the SMT on finance.

Governance and compliance: Manage the preparation of agendas, minutes, actions, board meetings, governance calendar and regulatory submissions, also ensuring that LSA obligations are met through scheduling review and approval by trustees on an annual basis.

Support systems Management: Oversee support to day-to-day operations, ensuring the team have the equipment and operating systems necessary to meet all obligations and objectives.

Management:  manage the Executive Assistant and Finance Officer.

Manage external contracts: Working with the CEO and HOA, ensure all contracts are fit for purpose and are good value for money and are delivering agreed outputs.

IT and phone systems: Manage the provision of IT services and our internal systems, building effective relationships with providers and ensuring continued and effective operations are available to the team.

SMT strategy: Providing strategic insight to the SMT on potential risks and opportunities for development across all areas of the role.

HR: Manage all HR functions including grievances, wellbeing, disciplinary, recruitment and onboarding. Working with the CEO to manage consultations with the union. Monitor and report to SMT and board on these areas.

Communication: Foster effective communication with colleagues and external stakeholders, ensuring clarity and collaboration and accountability.

Flexibility and Support: Demonstrate flexibility, ownership and collaboration to ensure smooth service delivery across the organisation.

Any other relevant administrative and support duties required to ensure the smooth running of the bureau.

Important Notice: Before you apply, please download and complete the application and diversity forms on our website. You will need to upload a completed application form and a diversity form to be considered for this role.

Every child with cancer deserves the chance to survive. As Business Development Manager, you’ll grow corporate partnerships that deliver life-saving care.

Business Development Manager

Salary: £40,000–£45,000 p/a, depending on experience
Location: Hybrid – Home working with Thursdays in our Central London office
Contract: Permanent, 35 hours per week (flexible working considered)

Every child with cancer deserves the chance to survive, no matter where they are born. But in many low-income countries, too many lives are still lost to a curable disease. At World Child Cancer, we are committed to changing this reality. We partner with hospitals across Africa and Asia to improve early diagnosis, strengthen healthcare systems, remove barriers to treatment and ensure children and their families receive the holistic support they need to survive and thrive.

About the role

This is a newly created and high-impact role, perfect for someone who wants to build and drive a corporate fundraising programme with ambition. Reporting to the Head of Philanthropy and Partnerships, you will shape our corporate income strategy, identify exciting new business opportunities, and cultivate high-value, multi-year partnerships that accelerate our mission.

Your work will open doors, build brand visibility and unlock support from companies who want to make a measurable difference to children facing cancer across the world. A significant part of the role will be to develop new business.

What you’ll do

· Lead the development of World Child Cancer’s corporate fundraising portfolio, unearthing and securing new six- and seven-figure partners

· Develop strategic plans and a compelling suite of partnership opportunities, benefits and supporter engagement products

· Proactively engage with and cultivate relationships with new donors and steward existing funders.

· Attend key networking and industry events to build visibility and pipeline

· Work collaboratively to create powerful proposals, cases for support and investment-ready budgets

What we’re looking for

We’re searching for someone experienced in corporate fundraising, who cares about our mission, is proactive, confident and experienced in developing new business.

You’ll bring:

• A successful track record in high-value business development or corporate fundraising, including securing six-figure, multi-year support
• Excellent relationship-building skills, with the ability and confidence to interact with new and existing companies
• Experience of successfully developing cultivation plans to engage new funders
• Ability to research and identify potential new funders
• Ability to translate complex programme detail into compelling pitches, proposals and reports
• Ability to help develop and report on project budgets
• Experience to multi-task and prioritise efficiently
• A collaborative and proactive mindset, and ability to work on own initiative
• A commitment to improving the lives of children with cancer globally
• Understanding of project management

Why join us?

You’ll be part of a small, ambitious and supportive team with a proven track record and the scope to grow. With corporate fundraising still an under-developed income stream at World Child Cancer, there is a genuine opportunity to make your mark, influence strategy, and see the impact of your work on children and families around the world.

Terms of employment:

• Generous 8% employer pension contribution after 3 months
• 25 days annual leave + bank holidays + an additional day at Christmas
• Hybrid working with flexibility

· Location: Hybrid working, with 1 day per week in the office in London, on Thursdays

If you want your work to matter and want to help drive life-changing progress in childhood cancer survival, this could be the role for you.

Principal Programme Manager – National Cycle Network

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Principal Programme Manager – National Cycle Network

England

£42,323 per annum (pro rata for part time)

Ref: 127REC

37.5 hours per week – we are happy to talk flexible working

Base: Hybrid with the opportunity to work in any of our Walk Wheel Cycle Hubs in England

Contract: Permanent

INTRODUCTION

As set out in the Walk Wheel Cycle Trust’s 2025-30 Strategy, the NCN Directorate leads on the building of a walking, wheeling and cycling network that brings everyone closer to the places and people they love. The Directorate is organised into four distinct teams: Planning; Engagement; Delivery (England); Delivery (Scotland, Cymru and Northern Ireland). This role sits within the Delivery team in England. Regular travel will be required. 

ABOUT THE ROLE

Team: Delivery/ England

In this role, you are a senior leader responsible for driving major portfolios and programmes that support the National Cycle Network. You work closely with the Head of Delivery for England to make sure projects are well‑managed, stay within budget, and are completed on time. Your work must align with the organisation’s strategy and business plan.

You provide strategic direction, oversee programmes and projects, plan effectively, and build strong relationships with partners. You also lead and support your team to ensure that the work is high‑quality and sustainable.

This role is ideal for someone who enjoys programme, project and budget management, motivating teams and building relationships with stakeholders. 

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Expertise in the principles and standard practices within active travel infrastructure.
• Thorough knowledge of transport policy and planning and detailed knowledge of local and regional transport planning processes, policies, priorities and nuances.
• Thorough working knowledge of health and safety legislation and practice, including construction regulations and risk assessments.
• Proven experience of using design packages and mapping software.
• Competence in the use of MS Office

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 01 February 2026
• Interviews will be held via Microsoft Teams during the week of 16 February 2026. To apply, please provide a C.V. and a Cover Letter.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.
• Please use the job description as the basis for writing your cover letter, with a focus on the Key Responsibilities section. 

Want to explore more roles?

We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.

Adjustments are available throughout the application process.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

Since opening its doors in 1871, Royal Albert Hall has stood at the heart of the nation’s cultural life. From the Suffragettes to Stormzy, Elgar to Einstein, the Beatles to Shirley Bassey, the world’s most influential voices have shaped moments of history on its iconic stage.

A £50 million capital appeal was launched in late 2025, which will fund improvements of facilities for artists, audiences and young people taking part in engagement activities at the Grade I listed concert hall. This 15-year estate plan represents a significant evolution in the Hall’s fundraising approach, creating an exceptional opportunity to expand its philanthropic reach, deepen relationships with supporters and secure transformational investment in the future of this much-loved institution.

The Senior Philanthropy Manager (Maternity Cover) will play a pivotal role in the delivery of its major donor programme. Reporting to the Head of Philanthropy, this role sits at the heart of the philanthropy team, combining hands-on major gifts fundraising with oversight of systems, processes and pipeline management. The postholder will shape and steward a growing portfolio of high-value supporters during a critical phase of the Hall’s capital appeal, while ensuring that donor engagement activity is coordinated, consistent and effective.

Please note that interviews will occur on a rolling basis. To discuss the role in more detail and make an application, please apply ASAP with a copy of your most recent CV plus any additional information that aligns with the person specification below.

As Senior Philanthropy Manager, you will:

• Report to the Head of Philanthropy and line manage two direct reports – Senior Prospect Researcher and Philanthropy Coordinator – fostering clarity, structure and confidence within your team.
• Manage a personal portfolio of major donors, stewarding relationships typically in the £20,000–£500,000 range.
• Work to a team income target, generating funds from HNWIs through major gifts, mid-value gifts and legacies.
• Own and drive the major donor pipeline, ensuring clear next steps, momentum and follow-through across cultivation, solicitation and stewardship.
• Be donor-facing, through regular face-to-face meetings, cultivation activity and events, including evening engagement as part of stewardship.
• Ensure robust processes are in place for tracking, thanking and income processing, with delivery support from the Philanthropy Coordinator.
• Act as a central coordinating figure for major donor activity, working closely with the Head of Philanthropy, Development Director and selected Philanthropy Board members.
• Lead on the rollout of donor communications, including tailored donor stewardship and wider impact reporting.
• Work closely with other development colleagues who focus on the Hall’s Friends and Patrons programmes, Trust and Foundation approaches and Events.

Essential skills and experience:

• Demonstrable experience of managing and stewarding high-value individual donors, ideally within a major gifts or upper mid-value context.
• Experience of personally securing c.£50K+ donations from HNWIs – please ensure that examples of personally secured gifts from HNWIs, including £value, are included on your CV. It would also be helpful to include context e.g., uplift, new donor
• Confidence working with fundraising databases and systems (ideally Tessitura), and a strong understanding of GDPR and DPA 2018.
• Strong organisational and process skills, with the ability to keep complex, multi-strand activity moving and well-tracked.
• Experience of working collaboratively in a matrixed environment with senior stakeholders and volunteers.
• Some line management or mentoring experience, with the ability to provide clear direction and practical support. However, this is not a heavily people-management-focused role
• Excellent written and verbal communication skills, with confidence engaging donors in a range of settings.
• A proactive, detail-oriented approach, combined with sound judgement and professionalism.

Desirable:

• Arts, culture or heritage fundraising experience.
• Experience of working on or alongside a capital appeal.

Employee benefits include: 

• 25 days per year annual leave (pro rata for part-time employees), with the opportunity to buy or sell up to five days holiday per calendar year
• Life assurance of 6 x basic salary
• RAH’s canteen offers free hot and cold meals, including vegetarian options, to staff whilst at work
• Employee Assistance Programme

Role description:

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Grants Manager.

This role will provide the right candidate with a rare opportunity to implement, embed and oversee the delivery of the Charity’s £2.5 million dedicated grant programmes from pre to post award.

Covering four programmes (Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement), the post holder will be responsible for managing circa £2.5M of expenditure each year, ensuring they deliver impact for patients, staff and donors.

This is a unique opportunity to work within the hospital environment where the projects we fund are delivered, supporting clinical staff to access funding to directly improve patient care. You will be vital in cultivating these in-hospital relationships.

This role will be key, as continue our ambitious new strategy to grow our reach and impact, and this opportunity offers the right candidate the chance to implement new ways of working as part of the management team.

We are looking for a passionate individual with the drive to deliver this programme of work, but most important they will believe in the Charity’s mission and ensure that every aspect of our work supports its delivery.

Main responsibilities

Grant Management & Compliance

• Oversee the delivery of the charity’s dedicated grant programmes from pre to post award: Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement. The post holder will be responsible for circa £2.5M expenditure per annum ensuring they deliver impact for patients, staff and donors (grant values typically range from £2K to <£0.5M).
• Oversee the management of the charity's current grant portfolio; ensuring grants are delivered on time and in accordance with internal processes.
• Ensure compliance with financial obligations (inc. payments, reconciliations and audits) and regulatory obligations (inc. data management, grant award contracts, procurement).
• Ensure grant making processes reflects and champion current best practice.
• Develop and implement a Grants Advisory Committee.

Relationship & Stakeholder Management

• Build relationships with key stakeholders within University Hospital Southampton NHS Trust (UHS), including senior health professionals, executive team members, partners and beneficiaries.
• Work to embed the grants programmes within the hospital environment and work with UHS staff to support them in access funding through working within the hospital and regular visits to clinical areas.
• Act as primary liaison for the Charity’s grant making responsibilities, ensuring alignment with charitable objectives and 2024-2027 strategic mission 
• Provide support to Director of Operations and Resources and the Senior Leadership Team, fostering a collaborative approach to grant programme delivery in tandem with fundraising, communication and art programme goals.
• Represent the organisation at meetings, attending hospital site visits, events and other external facing activities as required.
• Implement hybrid applicant and grantee support functions (e.g. webinars, Q&A events, promotional events, annual learning events).

Strategic Planning & Funding Prioritisation

• Lead the development of the Charity’s grant-making function, working with internal and external stakeholders in identifying key funding priorities that align with the Charity’s mission and future goals.
• Develop strategies for allocating resources effectively and the ongoing review of grant programmes (aiming for continual improvement).
• Develop strategies for working in partnership with UHS for joint decision making, the effective management of capital awards and high value grant requests.
• Identify new grant opportunities and potential partnerships to diversify funding streams.
• Maximise grant impact by contributing to the business planning process.

Evaluation, Reporting & Impact

• Oversee processes for effective grant monitoring, reporting and analysis of grants portfolio.
• Develop and implement an evaluation framework for the charity’s grants programme, ensuring this is embedded and linked to organisation wide reporting mechanisms and measurable outcomes are achieved.
• Use data and insights to inform the continuous improvement of grant-making practices and programme development.
• Utilise information captured to promote grant programmes and support Fundraising and Communications Directorate.
• Support the Grants and Impact Officer.

General

• Support the line management and continuing professional development of the grants team.
• Ensure content and material is in line with Directorate of Fundraising and Communications for marketing, publications, website and social media responsibilities.
• Support the wider work of the organisation, contributing to all staff events/meetings as required.
• Support the Director of Operations and Resources in the preparation of necessary Trustee reports, annual reports and impact reports.
• Support EDI journey.

Knowledge and experience

• Substantial experience in grants management, within a relevant not-for-profit setting (e.g. healthcare charity). Post holder must be proficient with pre and post award responsibilities including assessment.
• Demonstrable track record of contributing to organisational strategy.
• Demonstrable track record of utilising grants management systems.
• Demonstrable track record of budget management.
• Proven ability in managing impact measurement of charitable programmes.
• Proven ability in Committee Management.

Skills, abilities, and behaviours

• Strong attention to detail.
• Financially proficient.
• IT proficient.
• Excellent problem solver.
• Excellent communication skills with the ability to build relationships with a wide range of stakeholders.
• Strong strategic thinking with excellent leadership skills and experience in managing and developing others.
• A passion for the Charity’s mission and a commitment to delivering high-impact programmes that enhances patient care.

Are you detail-focused, analytically minded, and have experience of working with Gift Aid? MSF UK is looking for a Gift Aid Manager to lead and develop our Gift Aid team, helping unlock vital additional funding for our lifesaving medical work around the world. In this role, you’ll:

• Oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income
• Manage Gift Aid income across multiple income streams ensuring that MSF UK remains compliant with HMRC regulations
• Lead on delivering regular Gift Aid communications to supporters following HRMC best practice; identifying opportunities and developing strategies to increase Gift Aid income.

You’ll be part of a fast-paced, ambitious team with a big impact. Join us and be part of the world’s leading emergency medical aid organisation - Médecins Sans Frontières/Doctors Without Borders.

Hours: 37.5 hours per week, Mon Fri

Duration: Permanent

Location: London - Hybrid, 2 days per week in London office (Including Wednesdays)

Salary:  £46,784.49 - £57,181.04 per annum

Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

The primary responsibility of the Gift Aid Manager is to oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income. This includes responsibility for managing the Gift Aid and tax reclaim processes across multiple income streams, ensuring claims are submitted in a timely manner, and that MSF UK remains compliant with HMRC regulations. This role requires a specialist understanding of Gift Aid regulations.

They also act as the main point of contact with HMRC on complex matters relating to Gift Aid and reclaiming tax, providing solutions or advice on more complicated Gift Aid queries to the wider Fundraising team. The Gift Aid Manager will lead on planning and delivering regular Gift Aid communications to supporters.

Please download the full job and person specification below for further details.

Knowledge, Skills & Experience:

• Previous experience in managing end to end Gift Aid claims and processes within the charity sector.
• Strong working knowledge of HMRC Gift Aid regulations, practices and procedures and other relevant HMRC guidelines.
• Knowledge and understanding of Gift Aid compliance in charity environments.
• Experience of working with 3rd parties on Gift Aid claims and processes.
• Demonstrable knowledge of Microsoft Excel to an intermediate level including the ability to produce and manipulate pivot tables.
• Experience of working with Power BI KPI dashboards.
• Working knowledge of a fundraising database or CRM system (preferably Microsoft Dynamics CRM or similar CRM) and managing large datasets.
• Proven experience of monitoring and checking processes and developing process improvement and project management experience.
• Experience in providing Gift Aid training and support to staff or volunteers.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
• An excellent level of numeracy, combined with accuracy, attention to detail and an ability to follow defined processes is a must
• Excellent time management skills with a proven track record in managing a busy workload to deadlines whilst maintaining a systematic and organised approach
• A proven ability to work independently, manage multiple priorities and meet deadlines in line with established schedules ensuring accuracy in the information provided
• An excellent communicator with training experience and the ability to deliver complex information to a variety of internal stakeholders in an accessible and relevant way.
• Ability to build excellent working relationships with a wide variety of internal and external stakeholders, including senior management.
• Self-motivated, flexible and able to work without close supervision within a team environment
• A responsible attitude to dealing with sensitive and confidential information
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and other relevant software tools
• Fluency in written and spoken English
• Commitment to the aims and values of Médecins Sans Frontières.
• Proactive, resourceful, and adaptable with a solutions-focused approach.
• A positive team player with the ability to collaborate effectively with colleagues across different departments.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.

Please apply as soon as possible as MSF reserves the right to close the vacancy early, or on the appointment of a candidate.

Incomplete applications will not be considered.

Recruitment timetable:

• Closing date for applications: 15 February 2026, 11.59pm (GMT)
• First round interviews: 04 & 05 March 2026
• Projected Start Date: 06 April 2026

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community. 

Safeguarding

MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.

Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.