Contracts and business development manager jobs
This post will commence in January 2026 for the duration of a 7 month fixed-term contract subject to grant agreement signature.
Location: London WC1H - hybrid, flexible working - 20% of your time per month office based.
Join the Association of Commonwealth Universities (ACU) as Head of Assessment and use your extensive experience in assessment quality, education sector insight, inclusive safety, and operational control to lead the ACU’s contribution to the successful delivery of an education mobility scheme, working with a range of UK-based partners.
The ACU offers a unique opportunity to make a real difference in the higher education sector. We are one of the largest, most diverse international university networks, bringing together over 440 universities in over 40 countries. We support Commonwealth Universities to collaborate and to work together to build a more equitable and sustainable world.
The ACU Programmes, Business Development and International Mobility Team look after a portfolio of research capacity strengthening and education mobility programmes. These programmes are funded by a variety of internal and external funding sources and are often developed in collaboration with ACU member universities and other strategic partners.
The role
The Head of Assessment will lead the ACU’s contribution to the successful delivery of a major education mobility scheme, providing strategic leadership and robust contract management in collaboration with a wide range of UK-based partners (subject to funding being available). This pivotal role demands a results-driven professional with education sector insight and extensive experience in assessment quality, inclusive safety, and operational control. You should be capable of deploying effective tools to monitor progress, manage dependencies, and mitigate risks - ensuring full assurance to the ACU senior team and stakeholders.
Who are we looking for?
You will need:
• Degree level education (with post-graduate qualifications an advantage) or equivalent in professional experience.
• Significant project management experience at a senior level in an educational setting – professional track record and/or appropriate qualifications.
• Demonstrable experience of managing multiple priorities and work under pressure and to deadlines.
• Proven financial skills, with knowledge and experience of budget development, and financial monitoring and reporting.
• Experience of leading, empowering, and motivating teams to promote a high-performance culture.
• Understanding or interest of education sector (HE/Schools/FE/VET) in the UK.
• Strong commitment to widening participation and the values of the ACU – Collaboration, Creativity, Excellence, Equity
What to expect:
We see equity, diversity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find more about our commitment to equity, diversity and inclusion and safeguarding on our website by clicking here). We believe in investing in all our people and creating cultures in which everyone can thrive.
We offer a fantastic package of benefits including:
• 27 days annual leave, 8 bank holidays (pro rata - part time employees) and 4 Christmas closure days
• Generous pension scheme – 5% employee contribution, 10% employer contribution
• Enhanced maternity, paternity, and shared parental leave
• Significant investment into your personal and professional development
• Regular social activities
• Health and wellbeing programmes
• Give as you earn charitable donations scheme
• Cycle to work scheme
• Interest-free travel season ticket loan
How to apply:
Apply via our recruitment portal, submitting your CV (maximum 2 pages) and online application form (maximum 1000 words) outlining how your skills, knowledge and experience meet the criteria for the role. Please include your motivation for applying.
Closing date: 4 January 2026 @ 23:45
Interview dates TBC
Interviews will take place virtually.
About SPANA
SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.
About this role
SPANA is investing in its Monitoring, Evaluation, Accountability and Learning (MEAL) function. We have established an independent MEAL team within the Global Programmes Directorate (GPD), led by a Head of Data Insights and MEAL. The MEAL team plays a critical role in ensuring that SPANA’s programmes are effective, responsive and continuously progressing to improve the welfare of working animals globally. The MEAL team works closely with SPANA partners based in different countries and with SPANA colleagues across departments.
Reporting to the MEAL Manager, the Data Management Officer is a key role in SPANA’s MEAL team. The role oversees the full data cycle, including supporting partners with consistent data collection, improving data quality assurance, maintaining data systems, setting standards, co-ordinating consolidation of programme data and producing clear analysis and visualisation. The role contributes directly to better use of evidence in programme design, learning and accountability across the organisation.
Contract, location and salary
This is a full-time (34.5 hour per week), permanent role based in the UK. SPANA works on a hybrid basis, and staff come into our office in London for approximately 1-2 days per month (or more if preferred).
The salary for this role is c.£35k per annum, subject to skills and experience. SPANA provides employee benefits including a generous company pensions scheme and healthcare cashplan with Medicash.
Full details and how to apply
Please review the job description for full details including a person specification and information on how to apply.
The deadline for applications is 23:59 GMT on 04 January 2026.
Candidates must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Job purpose
As part of our new strategy, we aim to grow our income significantly over the next five years. Our current income is £12.4m per year. We have strong and realistic foundations for this aim and a secure base of income from long-term committed funders including Arts Council England, Mohn Westlake Foundation, Waterstones, The Julia Rausing Trust and the Welsh and Northern Ireland governments. These funders enable us to reach children through our flagship programmes, but with a huge amount of new work in development, securing new income from trusts and foundations is a high priority for us.
This is an exciting role at BookTrust that will challenge and provide excellent career development opportunities for the successful candidate. This role will deliver essential stewardship to our growing portfolio of warm trust supporters, engaging with them to provide inspirational impact reporting to secure continued funding. Our new colleague will gain exciting CV enhancing experience through working cross-organisationally to support the reporting of BookTrust’s multi-million-pound Arts Council England grant.
You will support BookTrust to develop its presence in the trust and foundations world, by working to agreed new business targets and contributing to the creation of a high-quality pipeline of new trust and foundation opportunities.
About the postholder
We believe there is considerable potential for this role to significantly increase the number of trusts BookTrust partners with and offers a fantastic opportunity to work across the organisation and develop skills and experience. We want to hear from ambitious fundraisers who want to make their mark and create a lasting difference to the lives of children and families.
Our ideal candidate will be confident and outgoing with experience of personally developing multiple four and five figure funding relationships from trusts and foundations. We are seeking someone with great communication skills who can write with flair to develop compelling applications and reports and speak passionately and articulately about BookTrust’s work to the staff and trustees of trusts and foundations.
Please read the attached Job Description for more info.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager
We are seeking an experienced Finance Manager to lead a finance function and support the delivery of accurate, compliant and high quality financial information.
Position: Finance Manager
Salary: £56,375 per year
Location: London office attendance 1-2 days per week with hybrid working
Hours: Full time, 35 hours per week
Contract: Permanent
Closing date: 31st December 2025
Interviews: W/C 5th January
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the Role
As Finance Manager, you will oversee the operational finance function and ensure the organisation maintains accurate, reliable and compliant financial records. You will line manage a team of Finance Officers, lead on financial reporting, support statutory accounts preparation, and ensure all financial processes meet regulatory standards.
Key responsibilities include:
- Managing and developing the finance team
- Overseeing all financial transactions and ensuring compliance with internal policies and external regulations
- Maintaining accurate ledgers and control account reconciliations
- Supporting monthly and year end financial statements in line with SORP and FRS 102
- Ensuring timely and accurate month end journals and management accounting
- Supporting budgeting and forecasting processes
- Preparing annual service charge budgets with budget holders
- Producing audit schedules and working papers
- Overseeing operational finance including accounts payable, receivable, rent accounting, payroll and bank reconciliations
- Managing balance sheet reconciliations, accruals and prepayments
- Providing financial data for grant claims, loan covenant monitoring and other funder requirements
About You
You will be a part qualified Accountant (CIPFA, CIMA, ACCA or ACA) with strong technical accounting knowledge, particularly relating to FRS 102 and SORP. You will bring experience managing a finance team and have excellent attention to detail, analytical capability and a strong understanding of financial controls, compliance and reporting.
Essential experience and skills:
- Technical accounting expertise and experience preparing or supporting statutory accounts
- Previous team management within a finance setting
- Strong understanding of compliance and regulatory standards
- High level of accuracy and attention to detail
- Ability to work proactively and support wider organisational needs
- Experience in the charity or not for profit sector is highly desirable
About the Organisation
The organisation provides housing and support services and relies on a robust, well managed finance function to ensure sustainability, compliance and informed decision making. You will play a key part in maintaining financial integrity and supporting the delivery of high quality services.
Other roles you may have experience of could include: Financial Controller, Senior Finance Officer, Finance Lead, Management Accountant, Financial Accounting Manager, Head of Finance (Deputy Level) #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About You:
· You are a professional and enthusiastic HR and Operations practitioner with experience spanning people management and day-to-day organisational operations.
· You have a strong track record of developing, motivating, and supporting both staff and volunteers.
· You have the ability to manage a wide range of operations – including health and safety, policy compliance, quality, governance, contracts, and contractor oversight – to support service delivery across the Centre’s diverse functions.
·You are experienced in building and maintaining effective organisational systems.
·You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines.
· You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgement are essential.
· You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation.
Key Responsibilities and accountabilities:
· Be directly responsible for ensuring the effective and efficient day-to-day functioning of the centre including the management of the Brazelton Centre UK premises and IT, where applicable.
· Understand the legal and reporting obligations of the Brazelton Centre UK as a registered Charitable Incorporated Organisation (CIO) and be responsible for ensuring the Centre meets these obligations including for example filing of annual accounts.
· Work with the Board of Trustees, Director, fundraising colleagues and partner organisations to increase voluntary income to the Centre to fund and trial innovative new services and research opportunities in line with our strategy
·Ensure HR policies are reviewed and updated to ensure compliance with employment laws, regulations and best practice. Develop new policies that are fit for purpose, legally compliant, and embedded within the team.
·Update, maintain and develop employee handbook, HR templates, processes, and systems to support the delivery of an effective HR function.
·Manage HR systems ensuring all records are maintained accurately and comply with GDPR.
·Day to day line management of a number of the Brazelton Centre staff including the development of objectives, work plans and monitoring ongoing performance, the management of annual leave and sickness and absence monitoring.
·Oversee the entire employee lifecycle - from induction to exit - while implementing talent retention strategies, performance management systems, and succession planning.
·Oversee organisational volunteer management, ensuring compliance with policies and alignment with strategic objectives
·Manage grievances and disciplinary actions in accordance with policy.
·Lead on delivery of annual training plan and annual appraisal process.
·Oversee day-to-day office management to ensure a warm, inclusive, and safe working environment.
·Ensure health and safety, compliance, and quality standards are consistently upheld across all HR and operational practices, fostering a safe, legally sound, and high-performing work environment
Support the planning and further development of the Brazelton Centre UK, working to continually extend the reach of our existing NBO and NBAS courses.
·Work with the Director and Board of Trustees, to develop and implement the Brazelton Centre UK’s long-term strategy, and be responsible for the development and delivery of the supporting business plan.
In line with our strategy, where relevant, support the Director to seek new projects, research and funding opportunities related to the aims of the Centre
Promote the activities of the Brazelton Centre UK in enabling the highest standards of service delivery
As required support the Director with engaging with the appropriate resources and media to promote and develop services offered by the Brazelton Centre UK.
General
This job description describes the major responsibilities and accountabilities associated with the post of Operational Manager.It is not intended to be exhaustive and it should not be assumed that other duties of a similar level/nature appropriate to the role of Operational Manager are excluded simply because they are not itemised.Similarly, it should be recognised that the duties of the post may alter due to changes in legislation or policy or the business needs of the charity.Where such changes occur, training may be given where reasonable to enable the post-holder to undertake the new or varied work.
The Operational Manager is a key advocate for The Brazelton Centre and is expected to display the highest levels of personal and professional integrity at all times and to always act in a way which reflects positively on the organisation.
Applicants must have the legal right to work in the UK and be able to provide evidence of this.
Candidates should also submit the names and contact details of at least two referees, one of whom must be their most recent employer. (We can include an optional third reference if preferred.)
The start date will be agreed upon with the successful candidate, but we are aiming for a start date of 1 March 2026.
Closing date for Application submission is 12th December 2025 and Interview date will be in person in Cambridge on the 15th January 2026.
For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.
The client requests no contact from agencies or media sales.
People Services Manager
We are seeking an experienced HR professional to lead a high quality people service and support a positive and inclusive working culture.
Position: People Services Manager
Salary: £45,122.22 - £47,430 per annum
Location Doncaster or hybrid, with travel to sites
Hours: Full time
Contract: Permanent
Closing date: 19th January 2026
About the Role
This is a key leadership role that oversees the delivery of a high performing People function. You will lead a small team to deliver an annual People Plan that supports organisational priorities, enables colleagues to do their best work and drives a consistent, customer focused HR service.
Working closely with senior leaders, you will shape and deliver initiatives across Equality, Diversity and Inclusion, Reward and Recognition, Learning and Development, wellbeing, employee relations and organisational development. You will also support the transformation programme, including HR system improvements and developing a culture of effective HR business partnering.
Key responsibilities include:
- Leading and motivating the People Services team to deliver a high quality advisory and partnering service
- Developing and delivering the People Plan in line with organisational priorities
- Overseeing the implementation and monitoring of the Equality, Diversity and Inclusion plan
- Ensuring managers receive clear, compliant and practical HR advice across all areas
- Promoting a healthy working environment and wellbeing initiatives
- Supporting delivery of the Reward and Recognition strategy
- Overseeing induction and engagement activities
- Leading on Learning and Development needs analysis and delivery
- Managing HR data, reporting and workforce insights for senior leadership and governance
- Leading policy development and review
- Providing HR expertise and project management input on organisational projects
- Acting as People Lead for governance reporting and workforce assurance
About You
You will be an experienced HR leader who enjoys developing teams, improving services and shaping a positive workplace culture. You will bring strong partnering skills, sound employment law knowledge and the confidence to influence at all levels.
Essential experience and skills include:
- Experience leading a People or HR function across multiple sites
- CIPD Level 7 or equivalent expertise
- Strong HR business partnering skills across the full People agenda
- Experience implementing or optimising HR systems and self service
- Up to date knowledge of employment law and risk management
- Experience managing change and supporting organisational development
- Strong communication and relationship building skills
- Successful leadership of HR teams
- Budget management experience
- Ability to manage multiple priorities and work to deadlines
About the Organisation
You will be joining an organisation with a clear mission and values, committed to creating a positive environmental and social impact. The team prides itself on making a real difference, working collaboratively and continuously improving. Colleagues work with a shared purpose, supporting each other and working hard to deliver the best outcomes for communities and the environment.
Other roles you may have experience of could include; HR Manager, Head of People, People Business Partner, HR Business Partner, Senior HR Advisor, People and Culture Manager, HR Operations Manager, People Lead, Organisational Development Manager.
We kindly request that recruitment agencies do not reach out regarding this role.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Young Brent Foundation, a dynamic charity dedicated to improving outcomes for children and young people across Brent. As Finance Manager, you’ll play a key role in managing day-to-day financial operations, including budgeting, payroll, and grant tracking. Working closely with the CEO, you’ll ensure compliance, accuracy, and timely reporting to support our mission of creating a vibrant, safe, and prosperous environment for young people.
What we’re looking for:
- Minimum 2 years’ finance experience in the charity/not-for-profit sector.
- Accountancy qualification (AAT, ACCA, CIMA) or equivalent experience.
- Strong skills in QuickBooks and financial reporting.
What we offer:
28 days’ annual leave (pro rata), generous pension, flexible hybrid working, and the chance to make a real impact in the community.
Interviews: Round 1 Interviews - Monday 12th January (online)
Round 2 Interviews - Monday 19th January (in person)
Our mission is to empower organisations and individuals with the tools, knowledge and confidence to transform themselves - leading to change in Brent.


The client requests no contact from agencies or media sales.
Are you someone who is excited about charity retail, fashion, who can use their initiative? Do you have experience managing a retail team? Yes, then please keep reading as we may have the role for you.
We are excited to be looking for an Assistant Shop Manager to work in our Clifton Notts (NG11) Shop for 30 hours per week.
We are looking for a passionate and motivated person to help our store reach full potential.
As an Assistant Shop Manager you will:
- Help develop in store systems and promote donations and sales to maximise profits
- Be representing Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values
- Strive to ensure stock is generated from the local area and donors
- Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid
- Be responsible for achieving profit targets by ensuring sales are maximised and the cost are effectively managed
- Maintain the store to a high standard of presentation throughout.
- Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers
- Be responsible for all financial and cash handling and health and safety.
To be a successful Assistant Shop Manager, you will be:
- An experienced assistant manager or Supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
- Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate.
- Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.
- Passionate about the Mencap values and will strive to ensure our Retail brand is successful.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
- Everyone is expected to treat people well and make Mencap an inclusive organisation.
- Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
- Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Lead
Free To Fly is a registered charity supporting expectant mothers to leave abusive relationships and protect their unborn babies. Following successful fundraising and network-building in Portsmouth, they have appointed Charisma to support the recruitment of a Charity Lead, to lead and launch their Portsmouth project.
As their first paid employee, the Charity Lead, reporting to the Board of Trustees, will lead the day to day operational, strategic and business functions of the charity. You will be agreeing budgets and managing finances (with support and input from our Board and accountants), recruiting and mentoring volunteer teams, ambassadors, and future paid team members, driving fundraising via corporate partnerships, individual giving, events, and other income streams. With a responsibility for ensuring the charity’s sustainability, growth, and impact you will be the face and voice, representing the charity at meetings, events and in the media.
The successful candidate will be:
- Experienced in charity operations, including finance, HR, marketing, and fundraising, with a strong understanding of policy compliance and development.
- Trauma informed and skilled in safeguarding and survivor support, with experience working sensitively with victims/survivors of abuse and protecting vulnerable adults and children.
- Excellent communicator and networker, able to build strong partnerships and represent the charity with professionalism and empathy.
- Organised, analytical, and self-motivated, with proven leadership ability, high computer literacy (Microsoft 365), and a results-focused, KPI-driven approach.
- Values-led and committed to growth, demonstrating flexibility, reliability, and alignment with the charity’s ethos and commitment to continuous development.
You will be based in Portsmouth, willing to travel and work occasional unsociable hours, with your own vehicle covered by business use insurance. This is a home-based role, and it is essential that you can work in a private working space with secure WIFI.
An Enhanced DBS check is also required (exempt under the Rehabilitation of Offenders Act 1974).
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV including full work history, and supporting statement.
Please note: If you are passionate about Free to Fly’s mission and believe you have the right skills to carry out this role although you do not meet all the essential criteria, but you feel that you satisfy the majority of these, please do apply. Please include a recognition of the areas where you are aware that you do not meet the criteria in your supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Please note that in accordance with paragraph 1 of Schedule 9 to the Equality Act 2010, this role within the charity is subject to an occupational requirement to recruit only an individual who is biologically female, due to the specific nature of the duties involved.
Location: Portsmouth (Home based)
Closing date: 14th December 2025
Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisational Change Manager
We are looking for an Organisational Change Manager to lead operational staff and volunteers to deliver significant strategic change and transformation across the operational, financial, facilities and hospitality function.
The role is based in a Christian Church community. All teams, including the staff team, pray together whenever they meet, sharing prayer and worship times throughout the working week. Therefore this role, has a genuine occupational requirement to ensure protection of the strong Christian ethos and values.
Position: Organisational Change Manager
Location: Crawley, West Sussex/Hybrid (flexibility for one day a week to be worked remotely)
Hours: Part Time, 3 days per week (25 hours per week (including regular Sundays; some evenings)
Salary: £50,000 to £55,000 pro rata
Contract: 18 months Fixed Term Contract
Closing Date: Monday 5th January 2026. Please note this role may close earlier than advertised if a suitable candidate is found.
Interview Date: Interviews due to take place during w/c 19 January 2026
The Role
This role will be a second chair role that will oversee the church’s social transformation work across the three parishes, enabling ministry to flourish and grow. You will ensure full legal and safeguarding compliance, steward resources with integrity, and co-lead agreed ministry areas in collaboration with the Senior Leadership Team. As this is a faith-based role, the successful candidate must be a practising Christian who actively participates in the spiritual life of the church.
Key duties include:
- Operational and Financial leadership
- People leadership and Compliance
- Social transformation and community engagement
- Ministry contribution
This role requires an enhanced DBS/Police check and safer recruitment checks and you must have the right to work in the UK. Occasional weekends or evenings as required. You will be required to work key church events including Focus, church family week away in July and the HTB Leadership Conference
About You
We are looking for someone with experience in these key areas:
- Change management
- Operations management
- Delivering successful projects
- Developing and managing operational systems
- Human Resource management
- Facilities management
- Financial management
- Project management
The Organisation
The Church exists to promote the whole mission of the church, pastorally, evangelistically, and socially, and this extends into the staff team where everyone who joins will thrive in this environment, able to contribute to the community of shared faith.
As you will represent and speak on behalf of a Christian organisation, the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
We encourage applications from those of Black, Asian and minority ethnic backgrounds
You may also have experience in areas such as Organisational Change Manager, Organisational Manager, Change Manager, Organisational Change Lead, Organisational Change Officer, HR Manager, HR Lead, Human Resources, Personnel, People Manager, Operations Manager, Operations Lead. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Services Manager
We are seeking an experienced customer service leader to drive high quality resident-focused services within a values-led housing charity.
Salary: £50,000
Location: Hybrid, Hammersmith London
Hours: Full time, 35 hours per week including mandatory office day on Tuesdays
Contract: Permanent
Closing date: Wednesday 24 December
Interview date: Thursday 8 January, Hammersmith
About the Role
As Customer Services Manager, you will lead and develop the charity’s customer services, resident engagement and communications functions. Your work will help deliver the organisation’s mission of providing safe, secure and good quality affordable homes for single women across London.
Reporting to the Director of Operations and managing a team that includes Customer Service Advisors, a Resident Engagement and Resolutions Officer and a Communications Officer, you will ensure services are consistent, resident centred and delivered right first time.
Key responsibilities include:
- Leading customer services, resident engagement and communications across the organisation
- Ensuring prompt, high quality responses to all queries related to repairs, estates and tenancy management
- Developing effective systems for complaints handling that reflect the charity’s Complaints Policy and Housing Ombudsman principles
- Maintaining up to date knowledge of legislation, regulatory standards and best practice
- Monitoring contractor performance and holding regular review meetings
- Producing performance reports and using data to identify improvements
- Embedding learning from resident feedback into service design
- Managing budgets, approving invoices and overseeing repair authorisations
- Supporting organisation wide planning as part of the Extended Management Team
- Providing clear leadership, managing performance and encouraging collaboration across teams
About You
You will be an experienced people manager with a passion for delivering excellent customer service. You will bring a proactive, solutions focused approach and the ability to lead a team through growth and improvement.
Essential skills and experience include:
- Strong experience in a customer focused management or supervisory role
- Knowledge of responsive repairs or property maintenance
- Experience handling complaints and producing clear written responses
- Strong communication, relationship building and presentation skills
- Competence in MS Office with good analytical and reporting abilities
- Ability to interpret customer insight and performance data to drive service improvements
- A collaborative leadership style with a commitment to equality, diversity and resident wellbeing
A background in social housing is helpful but not essential. A positive attitude, professional curiosity and a commitment to delivering great services are what matter most.
About the Organisation
The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.
Other roles you may have experience of could include: Customer Service Lead, Resident Services Manager, Housing Services Manager, Customer Experience Manager, Repairs Service Manager, Tenant Engagement Manager. #INDNFP
We are seeking an experienced individual to join our Fundraising team on a temporary 2 year fixed term contract basis.
You will lead and grow our high-value fundraising; overseeing major donor development, mid-value giving, trusts and foundations, corporate and commercial fundraising partnerships.
You will build our approach to engaging high-net-worth donors, business leaders and philanthropic supporters, working with the team to develop tailored engagement plans that deliver significant income and ensuring supportive systems and processes are in place.
The role will also work in close partnership with the Head of Capital Appeal to contribute suitable prospects for the appeal and ensure a joined-up approach across all high-value activity.
At St Elizabeth Hospice, we believe that every moment matters. We’re a local, independent charity, dedicated to improving the lives of people in Ipswich, East Suffolk, Great Yarmouth and Waveney who are facing progressive or life-limiting illness.
Since 1989, we’ve been at the heart of our community, providing compassionate care, easing pain, and helping people and their families find comfort, dignity, and meaning through some of life’s most challenging moments. Last year alone, we supported over 4,000 patients and their loved ones.
St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks.
For an informal discussion about the role, please contact Ellie Main, Associate Director of Fundraising and Supporter Engagement
We kindly request no contact from recruitment agencies please.
The hospice offers a generous benefit package, including:
· 27 days annual leave entitlement
· Pension scheme
· Life Cover
· Cycle to Work Scheme
· Car Leasing Scheme
· Health Service Discounts
· Occupational Sick Pay
· Blue Light Card
· Employee Assistance Programme
For more details about this role please read the job description and person specification.
Only applicants selected for interview will be contacted, and invitation to interview will be sent by email. If applying, please keep a check on your emails including your spam/junk folders.
The client requests no contact from agencies or media sales.
About Us
Caritas Diocese of Salford is the principal social action agency of the Catholic Diocese. Our mission is to put Love Into Action. We help those across Greater Manchester and Lancashire experiencing poverty, disadvantage, and discrimination to transform their lives with dignity. We provide a practical response to those in crisis, suffering hardship or who are at risk. We rebuild lives for the long-term, enabling people to live in a safe, healthy, and secure environment. We call for a better, more just world, where the voices of the poor are heard and acted upon and positively influence the systems, decisions and resources that affect those in need.
About the job
We are looking to recruit a Grants and Foundations Manager to join Caritas Salford’s fundraising team. You will be part of a team that is passionate about tackling poverty and inequality, where your work will have a real and visible impact. Your focus will be on maintaining and growing income from charitable trusts and statutory agencies.
The Grants and Foundations Manager position is ideal for someone with previous experience of income generation and a proven success in securing funding from trusts and grant making bodies. You will work closely with senior and service managers, to research new funding opportunities, building and sustaining strong relationships with new and existing funders. You will prepare grant applications and maintain a comprehensive database of funders, opportunities and grant applications, in addition to managing and evaluating bids to ensure optimal outcomes.
You will be highly organised with excellent written communication and interpersonal skills, with the ability to produce clear, compelling and persuasive proposals. Additionally, you will have strong relationship building skills, with the ability to engage and grow income from a wide range of supporters.
A high level of computer literacy and IT skills, including Microsoft Office and CRM is essential.
If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!
37.5 hours per week Monday to Friday with occasional evening and weekends required.
Part time would be considered
Flexibility to work remotely, with regular visits to Caritas services across Greater Manchester and Lancashire.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
To apply, please complete an application form and click the link in the advert to be redirected to the Caritas website. You will need to click Apply Now next to the Grants and Foundations Manager role, complete the necessary information and upload your application form plus any supporting documents.
Closing date: Thursday, 8 January 2026 at 9am
Interview: Monday, 19 and/or Tuesday, 20 January 2026
Caritas follows Safer Recruitment practices, and this post is subject to a Disclosure & Barring Service check.
For full details please visit Caritas Diocese of Salford - Caritas | Diocese Of Salford – About - Careers
Caritas Diocese of Salford is an equal opportunities employer
Registered Charity Number: 1125808
Please note we do not accept applications via agencies or CVs
To help people across the Diocese of Salford experiencing poverty, disadvantage and discrimination to transform their lives with dignity
The client requests no contact from agencies or media sales.
Senior New Business Development Officer
12 month Fixed Term Contract. Full Time. Hybrid working, (2 days in the office per week)
Location: This role can be based in any of our UK offices, Cardiff, Edinburgh, London, or Warrington
Salary: London £50,614 per annum (including London allowance). Cardiff, Edinburgh & Warrington £45,732 per annum
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. The Christian Aid Resilient Futures Fund is key to delivering this vision. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the Role
Christian Aid’s Resilient Futures Fund (CARFF) is an ambitious new initiative mobilising capital for climate adaptation and resilience across the Global South. We are building a pipeline of innovative enterprises supporting communities on the frontline of the climate crisis, and we are now seeking a Senior New Business Development Officer to help drive this mission.
This role sits at the heart of CARFF’s growth. You will shape and deliver a dynamic fundraising and partnership strategy, working closely with the Head of CARFF to cultivate high-value supporters, deepen relationships across the philanthropic and impact investment worlds, and help establish CARFF as one of Christian Aid’s most exciting emerging ventures. You will design compelling donor experiences, use insight and analysis to guide your approach, and work collaboratively across Christian Aid to embed CARFF into wider fundraising efforts.
About You
You will bring a strong track record in securing major gifts or high-value partnerships, confidence in developing fundraising strategies across diverse audiences, and an instinct for building meaningful, long-term relationships. You will be comfortable working in a fast-moving environment, able to translate insight into action, and motivated by the opportunity to shape a new initiative with global reach. A passion for climate resilience, impact investment, or international development would be an advantage.
This role is ideal for someone who enjoys working at the intersection of philanthropy and innovation, and who wants to contribute to a fund with the potential to deliver significant and lasting impact.
Find Out More
For full details of responsibilities, requirements, and impact, please see the Role Profile.
Travel
Occasional UK travel and limited international travel may be required.
Why Join CARFF?
This is a rare opportunity to join Christian Aid at a genuinely transformative moment. CARFF is not just another funding mechanism; it is a strategic investment in long-term resilience, creative climate solutions, and economic dignity. Your work will directly enable enterprises to scale climate-resilient innovations where they are needed most.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
Are you organised, enthusiastic, and eager to develop your skills? This role is perfect for someone who enjoys working with numbers, systems, and people. You’ll play a key role in supporting and delivering the charity’s financial strategy and enabling the Trustees to fulfil their legal and fiduciary obligations by delivering NWLC operations.
Purpose of the Role
The Finance & Operations Manager will play a key role in ensuring the financial health and effective administration of the charity, which is dedicated to improving the lives of people affected by respiratory conditions. Working closely with the Board of Trustees and Finance committee, the postholder will provide financial oversight, manage risk, and undertake the administrative functions required to support the smooth running of the charity.
The client requests no contact from agencies or media sales.