Contracts and business development manager jobs
Senior Head of Operations
CONTRACT: Permanent, Full Time (35 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DIRECTORATE: Corporate Services
LOCATION: RLSS UK HQ, Worcester/Hybrid (3 days per week at HQ)
REPORTS TO: Chief Executive Officer
DIRECT REPORTS: HR Manager, Interim Head of Compliance, Head of Business Systems and IT
SALARY: £48,000 to £52,000 per annum
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the national charity supporting communities of all backgrounds to enjoy water safely and be free from drowning. Our vision is to have ‘Communities free from drowning’ and our strategic framework 2025-2030 details our goals over this period.
ROLE AND RESPONSIBILITIES
The Senior Head of Operations will play a central leadership role within RLSS UK, ensuring the charity operates effectively and efficiently. The successful candidate will lead and support the RLSS UK HR, Business Systems and IT, and Compliance departments and provide high quality decision support to senior managers on areas within this portfolio. This is a strategic and hands-on operational role overseeing key areas of the corporate services directorate.
Our current Regulatory bodies are:
- The Office of Qualifications and Examinations Regulation, Ofqual in England.
- The Council for the Curriculum, Examinations & Assessment, CCEA in Northern Ireland.
- Qualifications Wales, QW in Wales.
Maintaining and exceeding the standards, policies and procedures of these bodies are essential for ensuring our Awarding Organisation and Awarding Body status with the respective Regulators, enabling us to offer regulated qualifications. We also maintain compliance with the Charity Commission, Companies House and the Fundraising Regulator.
Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisation’s systems and culture needed to support high-quality delivery across a growing water safety education charity.
The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisation’s purpose ‘To prevent drowning, so everyone can enjoy water safely’.
KEY RESPONSIBILITIES
Organisational Leadership & Operations
- Lead and oversee day-to-day organisational operations across the HR, Business Systems and IT, and Compliance functions
- Develop and improve internal systems, processes, and operational procedures
- Support organisational planning and delivery
- Work closely with the CEO and senior managers to support organisational growth and resilience
- Contribute to organisational decision-making and leadership culture
- Attend Board meetings and committees where required, and any other such Leadership Team functions where necessary
- Build effective relations across departments to support organisational excellence
- Always demonstrate and uphold the Society’s values and behavioural standards.
People & HR Management
- Ensure effective, legally compliant policies and procedures are in place to support the recruitment, development, and retention of a high performing workforce
- Support the development and implementation of HR initiatives that build and underpin equality, diversity and inclusion, learning and development, wellbeing, and employee engagement
- Lead on the development and presentation of recommendations for annual pay and benefits review
- Support recruitment, onboarding, and staff development processes
- Help foster a positive, inclusive, and high-performing workplace culture
- Support managers with operational people-management matters
Compliance
- Ensure that standards, policies, and procedures meet and exceed the regulatory requirements set by our regulatory bodies
- Ensure compliance with RLSS UK regulators
- Oversee organisational risk management systems
- Ensure appropriate insurance, contracts, and compliance frameworks are in place
- Lead on operational health and safety systems and organisational compliance
Organisational Systems
- Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership teams
- Oversee operational procurement and contract management systems
- Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security
- Improve internal reporting and programme coordination systems
Programme & Delivery Support
- Support operational coordination across RLSS UK programmes and projects
- Help ensure teams are appropriately resourced and supported
- Improve organisational project management systems and workflows
- Support efficient collaboration across delivery teams
- Contribute to organisational development opportunities and partnerships
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme
- To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills, and/or Aptitudes
- Significant experience in operational management, organisational leadership or business management
- Experience developing and improving organisational systems and processes
- Strong understanding of HR, Compliance and organisational Risk Management, and Business Systems & IT
- Demonstrable experience supporting HR and people-management processes
- Excellent organisational and project management skills
- Strong interpersonal and communication skills
- Ability to work strategically while also being comfortable with operational detail
- Experience managing competing priorities in a fast-paced environment
- High level of integrity and dependability
- Strong analytical, critical thinking, and multi-tasking skills, with the ability to work to tight deadlines, and pick up new information and apply at pace
- Proficient in Microsoft Office and organisational software systems
Desirable Relevant Experience, Skills, and/or Aptitudes
- Experience working within the charity sector
- Knowledge of charity governance and funding environments
- Experience supporting organisational growth and change management
- Familiarity with CRM systems and operational databases
- Understanding of health and safety systems
We are looking for someone who:
- Is highly organised, proactive, and solutions-focused
- Enjoys enabling others to succeed
- Can balance strategic thinking with practical delivery
- Is calm and adaptable in a growing organisation
- Has a positive, can-do attitude and demonstrates RLSS UK values
- Has strong emotional intelligence and leadership skills
YOUR APPLICATION
Please send your CV and a Cover Letter outlining your suitability for the post
Closing Date – 11.59pm, Thursday 23 July 2026
Interview Date – Thursday 30 July 2026 at our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Healthcare Plan*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme
- Life Assurance Scheme
- Salary Sacrifice Pension Scheme*
- Discounts available including high street brands, entertainment, eating out and more
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company events and socials
*Subject to eligibility criteria
Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London, homeworking options in line with Crisis’ Hybrid Working Policy
About the role
Crisis is committed to Housing led solutions to homelessness and as part of our ambitious 10-year strategy has committed to providing secure, settled, affordable homes for our members for the first time in our history.
The Finance Business Partner will play a critical role in delivering regular financial reporting, budgeting and forecasting for our new Housing Directorate, therefore, to be considered for the role you will need to be an experienced housing finance professional.
This role will provide insight and analysis and includes the preparation of monthly management accounts, annual budgeting, and reforecasting to provide support in decision making whilst adhering to processes, controls, and ways of working that effectively support our Finance function and support stakeholders’ needs. It will also require some collaboration with our Transformation Leads who are leading on the implementation of a new finance system (xLedger).
About you
- A fully qualified accountant (ACCA/ CIMA or equivalent CCAB recognised accounting qualification) with post-qualification experience in housing.
- Proven finance business partnering in housing with a strong understanding of operational drivers gained within the charity sector, local government or commercial or social housing sector.
- Support the development, appraisal and monitoring of capital programmes, maintenance schemes and investment business cases.
- Ability to analyse data, identify issues, and provide meaningful insights.
- Strong communication skills with the ability to influence at all levels.
- Strong understanding of core financial processes and operations.
- Knowledge of financial controls and compliance frameworks.
- Experience of contributing to finance transformation or systems-related change.
- Commitment to Crisis’ purpose and values
- Commitment to equality, diversity and inclusion
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 13 July 2026 at 23:59
Interviews will take place online w/c Monday 20 July
Interview process: Competency-based interview.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contract our Talent Acquisition team to discuss how we can help.
For more information about our work please visit our website
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Cambridge
- Salary: £50,775 - £61,470 per annum
- Contract period: Permanent
- Start date: As soon as possible
Fauna & Flora is seeking a Finance Business Partner, Cross Cutting to enable and champion best practice financial management across the organisation and build effective integration between finance and conservation teams. This exciting role provides vital support across our cross-cutting programmes, in delivering conservation impact through provision of high-value management information and analysis to enable decision-making.
You will work closely with the UK Finance and Project Managers, Programme Directors and Administrators to ensure the efficient and effective management of financial resources and information, contributing to the delivery of Fauna & Flora’s mission and strategy.
You will have extensive management reporting experience, including budgeting and forecasting, and have excellent analytical and problem-solving skills. Your excellent communication, interpersonal skills and customer focus will enable you to build effective working relationships and your proven experience of working closely with non-finance managers will enable you to provide them with essential financial support to ensure successful project delivery. You will also have experience in line management.
You will be a good team player and enjoy working in a busy environment, with the ability to balance competing demands. With a proactive approach to your work, you will seek to add value and have opportunity to contribute your skills and expertise to Fauna & Flora’s growth and development.
In return, the role offers the opportunity to work within an international, impactful and ground-breaking organisation, at the forefront of global conservation. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
We encourage early application as applications are being reviewed and shortlisted on a rolling basis. We reserve the right to close the vacancy early if a suitable candidate is found.
Please visit our website and download the job application pack for further details on how to apply.
The closing date for applications is Sunday, 26 July 2026. Interviews are likely to take place mid-end July 2026.
Fauna & Flora is a nature conservation charity protecting the diversity of life on Earth for the survival of species and habitats and the planet


The client requests no contact from agencies or media sales.
This is a Senior Operational Management role within Family Action.
The post holder will provide both strategic and operational support to Family Action’s adult mental health services in Bolton and Wigan:
• Bolton Listening Lounge and Wigan Crisis Space: operating from 3pm to 10pm, 7 days a week. These services form part of the Greater Manchester VCSE Crisis Pathway, a non-clinical alternative to A&E offering support to people experiencing mental and emotional distress and suicidal ideation
• Sub-contracted to TOGS Mind, Family Action is a VCSE delivery partner for the 111 press 2 / Mental Health Urgent Triage team located within the Northwest Ambulance Service call centres.
Listening Lounge Services in Bolton and Wigan operate between the hours of 3pm and 10pm 7 days a week. There is an expectation that the post holder will work to a flexible rota to meet the needs of the service and to provide onsite management support. Typically, this will include at least 2 weekend days per month from 2pm to 10pm on site – one in Bolton and one in Wigan, and two evenings per month during the week from 2pm to 10pm. These to be arranged in collaboration with the Service Managers from Bolton Listening Lounge and Wigan Crisis Space.
The Operational Manager will also be a member of the North Operational Management team that reports to the Deputy Director of Services & Innovation.
The postholder will share Family Action’s vision and ethos – which is a vision that society understands the importance and power of family as a foundation for individual futures and connected, resilient communities.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Research and Policy Manager - Welfare
Date posted: 6 July 2026
Salary: £67,752 per annum with excellent benefits
Contract type: Permanent
Hours per week: 37.5 hours per week (part time over 30 hours considered). All staff are required to work in person for a minimum of two days per week, in line with our hybrid working policy. The post-holder may be required to undertake some work outside normal working hours.
About the Health Foundation
Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity and helps build a stronger society. Yet good health remains out of reach for too many people in the UK, and health and care services are struggling to provide access to timely, high-quality care.
The Health Foundation is an independent charitable organisation with a mission to build a healthier UK. We work to achieve this by generating high-quality research and analysis; developing practical solutions to the biggest problems in health and health services; engaging, convening and building coalitions to build understanding, inform debate and drive action; and developing the long-term capability needed to transform health and care.
Our values
We expect everyone who works with us to be committed to our values and to share our commitment to becoming a more diverse and inclusive organisation. Our values are impact, evidence, integrity, and collaboration. You can read more about them in our five-year strategy. We also expect everyone to share our commitment to becoming a more diverse and inclusive organisation and to help deliver our EDI Strategy.
About the role
This role will lead our agenda around the role of welfare to support the working age population to maintain good health and support people with long term health conditions or disability when they are unable to work or participate. The Commission for Healthier Working Lives identified a number of issues with welfare support which effectively disincentivise people from accessing and staying in work and the purpose of this role is to make the case for change and point to potential solutions.
The post holder will have a strong understanding of the current welfare agenda, and particularly what this means for people with long term health conditions and disability. Working with the Senior Fellow, you will identify the opportunities to shape better policy, providing decision makers with the evidence and clear recommendations. As well as conducting your own analysis, you will help commission policy research projects from internal and external experts and provide oversight for these projects.
Developing your own profile as an expert, you will also lead or support drafting of external outputs, speak at external events and grow and maintain external stakeholder relationships. The role provides a real opportunity to have a voice to influence the future shape of health and welfare policies and practice.
To find out more about the role and what we are looking for, please read the job description.
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more.
If you would like to apply, please submit your CV and answer the application questions below. Please try to limit your response to each question to no more than 300 words.
- What interests you most about this role and how do you think your experience would help The Health Foundation to influence change in the welfare system?
- Tell us about a time when you built relationships with a range of stakeholders to achieve a shared objective. How did you establish credibility, manage different priorities or perspectives and what was the outcome?
Our commitment to equality, inclusion and diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible and supported environment, to ensure that we can make the best appointment for each opportunity on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three key areas to improving diversity. Our aim is to achieve a more balanced representation across our organisation, with a particular focus on increasing the number of women in leadership, enhancing the representation of people from Black and ethnic minority backgrounds and welcoming more people with disabilities. As part of this commitment, we strongly encourage applications from these groups.
Apply to join our team and let's work towards building a more diverse and inclusive workplace together. If you require any support through this process, please contact us. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: Sunday 26 July 2026 23:59
Interview dates: Week commencing 10th August 2026
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Fundraising Manager (Individual Giving) at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
About the Service
Solace is embarking on a new five-year fundraising strategy, with ambitious plans to double fundraised income to £3m by 2031. This voluntary income plays a pivotal role in the financial wellbeing of the charity, enabling us to do more to support the thousands of women and children who come to us each year as a result of violence against women and girls.
Fundraising at Solace works closely with colleagues responsible for winning and managing statutory funding contracts, and is situated within the Business Development Directorate, alongside our award-winning Communications, Partnerships & Public Affairs teams. You will collaborate with colleagues within Fundraising – including Corporate, Individual Giving and Community – as well as across the organisation including senior leadership and Solace’s wider support and volunteer networks such as trustees and its lived-experience-led Shadow Board.
About the Role
This role will lead on our organisational approach to individual giving, legacies, campaigns and appeals, and community fundraising. The role plays an important part in raising vital unrestricted income and connecting us with our loyal supporters.
About You
You will be a collaborative, creative and solution-focused with the ability to drive forward an unrestricted fundraising strategy that both connects us with our local roots and deliver campaigns and projects that have national reach and drive income.
With a knowledge and an understanding of individual giving and campaigns and ideally some experience of legacy and community fundraising to develop individual giving. Working closely with our Communications Team, you will bring a creativity and storytelling to our fundraising.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our Talent Acquisition team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits, and savings
- Eye Care Vouchers
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the Talent Acquisition portal by clicking on the ‘Apply Now’ button. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please do contact us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Are you brilliant at establishing and developing relationships, and want to use your skills to support a charity which helps people across the Fylde coast live their lives to the full and live well to the very end?
Business Development Officer
Salary: £30,000 - £33,000 per annum.
Contract: Permanent, full-time, 37 hours per week, 0.8 considered.
Location: Blackpool; with a mixture of being on site, out and about meeting potential partners/networking. There will also be the opportunity to work from home 1-2 days per week.
Benefits: Stand out holiday allowance of 38 days including bank holidays as well as a host of other great benefits including free onsite parking, subsidised onsite canteen, time off in lieu, access to training and development opportunities, investment in your wellbeing, and eligibility for NHS Blue Light Care.
Trinity and Brian House Hospice believe in focusing on the positives within palliative care, providing patients with relief from the symptoms, pain, and stress of a serious illness to improve quality of life for them and their loved ones. They do this through recognising that each person has individual needs and caters to these needs through offering their services in the hospice, the hospital, at home, or residential care home.
About the Role
The Business Development Officer will work closely with the Corporate and Community Fundraising Manager to secure new relationships across the Fylde Coat, developing a pipeline of sustainable income. Corporate is a very well-established income stream within the fundraising team, but there's lots of opportunity to grow by building on the brilliant 40+ year reputation of donor care and fundraising products.
Trinity is preparing for its second large-scale public art trail, which will take place in 2028. This is such an exciting opportunity for the new Business Development Officer who'll play a key role in sponsorship recruitment, corporate stewardship, business engagement as well as project planning and delivery. This is expected to become one of the most significant corporate fundraising and sponsorship opportunities over the coming years and offers considerable scope for visibility and impact
About You
This role would suit a natural relationship builder with a talent for finding creative ways to connect with corporate supporters while attracting new businesses opportunities. You may already work in a corporate fundraising, business development or sales role, but the hospices also open to someone with experience in partnerships, marketing, recruitment or professional services.
What's important is that you'll have a track record of meeting financial targets and balancing a demanding workload with competing deadlines. We'd love to see applications from people who are creative and come with a growth mindset, who are looking to increase their understanding of fundraising and build on the skills they already have.
This role requires a full driving licence with access to a car as you will be spending time out and about across the region as well as being on site at the hospice.
If this role sparks your interest, please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.
Deadline: 9am Monday 27th July
Interviews: Week commencing 3rd or 10th August
Please let us know if you have any issues with interview dates above as we understand that it's peak summer holiday time and we don't want this to impact your being able to apply.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Digital Service Manager
We are seeking an experienced Digital Service Manager to lead the delivery, governance and improvement of high-volume digital services that support democratic participation.
Position: Digital Service Manager
Salary: £45,000 to £55,000 per annum (FTE)
Location: Remote, UK based
Hours: Full-time
Contract: Permanent
Closing Date: Friday 7 August 2026
About the Role
mySociety is looking for a Digital Service Manager to oversee the day-to-day running and development of its online services, including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.
This is a varied role combining operational service management, user support, governance, risk management and continuous improvement. You will ensure services run effectively, support users, manage complex issues and work collaboratively with teams and stakeholders to improve digital services that create meaningful social impact.
Key responsibilities include:
· Managing complex and high-volume digital services, ensuring excellent user support
· Overseeing escalations, priority cases and rights-based requests including GDPR related matters
· Maintaining policies, processes and governance standards across services
· Managing service risk, reporting and compliance with relevant legislation
· Identifying opportunities to improve user experience and service delivery
· Supporting and developing a User Support Officer and working alongside volunteers
You will join a fully remote, digital-first team, with opportunities to meet colleagues face to face at quarterly team meetings.
About You
You will have experience managing complex digital services and the ability to make effective decisions in fast-moving environments.
You will bring:
· Experience managing user-focused digital services
· Strong understanding of GDPR and information rights requests
· Knowledge or experience of Freedom of Information, media law or online community moderation
· Excellent organisational, problem-solving and communication skills
· Experience improving processes and delivering high-quality services
· The ability to work effectively within a remote and geographically distributed team
You will be proactive, collaborative and passionate about using technology to improve access, participation and positive change.
About the Organisation
mySociety is a small, purposeful charity creating and running digital services that break down barriers to democratic participation. Through its platforms, the organisation helps people access information, engage with decision makers and take action on issues that matter.
The organisation is committed to creating an inclusive team and welcomes applications from people with a wide range of backgrounds and experiences.
Other roles you may have experience of could include Digital Product Manager, Service Delivery Manager, Digital Operations Manager, User Support Manager, Digital Services Lead, Product Operations Manager, Digital Programme Manager.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Manager
Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in North Walsham.
As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI
If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
Responsibilities:
- Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
- Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
- Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
- Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
- Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
- Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
- Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
- Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
- Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
- Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.
Skills/Experience:
- Willing and able to take a lead in maintaining the Christian ethos of the home;
- Management experience in a business setting;
- Comfortable with writing business communications to staff and residents as well as authorities etc;
- Ability to communicate effectively at all levels whilst maintaining confidentiality;
- Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
- Able to work under pressure and provide calmness in all situations;
- IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
- Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
40 hours a week, usually worked over 5 days.
“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns.
Benefits:
- £45,000 to £50,000 per annum
- Relocation support (to be discussed)
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
Title: Engagement Manager
Salary: £42,000–£52,000 (depending on experience)
Contract: Permanent
Hours: 37.5 per week (Monday to Friday)
Holiday: 25 days per year plus bank holidays
Location: Home based with regular travel within / to London and across the UK
Probationary Period: 3 months
Reports to: Head of Department
Benefits: An additional 3 days holiday between Christmas and New Year, Flexitime policy, 5% pension contribution
Line Management: Depending on experience, may line-manage the Senior Engagement Coordinator.
We are River Action
We are a small and agile campaigning organisation on a mission to rescue Britain's rivers from a toxic cocktail of agricultural, sewage and industrial pollution and water shortages. We support community action, galvanise and mobilise public opinion, influence government policy, take legal actions and call out destructive industrial practices to incentivise changes that end river pollution and secure freshwater.
We are building a talented team of positive disrupters and stakeholder mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of communities, rivers and wildlife.
Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life.
Who we are looking for
As River Action’s profile, influence and policy impact continue to grow, we are expanding our Public Affairs function to strengthen engagement with decision-makers, regulators, businesses, NGOs, strategic partners and local communities.
The Engagement Manager will play a critical role in helping River Action influence change by developing high-level relationships, building strategic partnerships and providing strategic leadership across River Action’s engagement programmes to advance our policy, legal and campaigning objectives.
This is a senior engagement leadership role responsible for providing strategic oversight of both stakeholder engagement and community engagement activity, ensuring River Action’s grassroots campaigning and external influence work are mutually reinforcing
What you’ll be doing
The Engagement Manager will lead River Action’s overall engagement strategy, providing strategic oversight of both stakeholder engagement and community engagement activity across the organisation.
Building and managing relationships with senior leaders across government, regulators, NGOs, businesses, financiers, academia and civil society, the postholder will identify opportunities to increase River Action’s influence, support policy and advocacy objectives, and help position the organisation as a leading voice on river protection and environmental reform.
The role will provide strategic direction and oversight to River Action’s community engagement work, including the River Rescue Kit, Community Toolkit and catchment-based campaigning activities, working closely with the Senior Engagement Coordinator who will lead day-to-day delivery, community support and programme implementation.
Working closely with colleagues across Public Affairs, Campaigns, Communications, Legal and Development, the Engagement Manager will ensure engagement activities contribute directly to organisational priorities and campaigns and that community insights help shape River Action’s policy, legal and campaigning work.
Main Responsibilities:
Strategic Stakeholder Engagement
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Develop and deliver River Action’s stakeholder engagement strategy.
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Manage relationships with senior stakeholders and decision-makers.
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Develop and implement engagement or public affairs strategies.
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Identify, map and prioritise key stakeholders across government, regulators, business, NGOs, academia and civil society.
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Build and maintain productive relationships with senior external stakeholders.
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Create opportunities for strategic collaboration that advance River Action’s mission and objectives.
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Monitor stakeholder developments and identify opportunities and risks.
Managing Stakeholder and Community Engagement
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Provide strategic leadership and oversight of River Action’s stakeholder and community engagement programme.
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Ensure effective delivery and continuous development of the River Rescue Kit and Community Toolkit as key resources supporting grassroots campaigners and community groups.
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Oversee catchment-based engagement strategies that strengthen community-led action, advocacy and campaigning.
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Work closely with the Senior Engagement Coordinator to identify opportunities to expand and strengthen River Action’s network of stakeholder and community groups, campaigners and partners.
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Ensure insights, evidence and priorities emerging from stakeholders and local communities to inform River Action’s public affairs, policy, legal and campaigning work.
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Monitor the effectiveness and impact of community engagement activities and ensure learning is shared across the organisation.
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Support the development of engagement frameworks, systems and processes that enable effective community mobilisation at scale.
Public Affairs and External Influence
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Support the delivery of River Action’s Public Affairs strategy.
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Build relationships with parliamentarians, political advisers, local authority leaders and relevant government officials.
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Support engagement with regulators including the Environment Agency, Natural Resources Wales, Ofwat and other relevant bodies.
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Represent River Action in external forums, roundtables, conferences and stakeholder meetings.
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Coordinate stakeholder engagement around key campaigns, policy initiatives and legal actions.
Strategic Partnerships
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Develop partnerships with environmental NGOs, think tanks, academic institutions, financiers and businesses.
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Identify opportunities for joint initiatives, campaigns and advocacy activity.
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Strengthen River Action’s position within the wider environmental and public policy landscape.
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Convene strategic partnerships to support policy and campaigning objectives.
Organisational Leadership
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Work closely with the Head of Public Affairs to support delivery of organisational objectives.
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Provide strategic direction, support and oversight to the Senior Engagement Coordinator, ensuring community engagement activity aligns with organisational priorities and objectives.
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Provide stakeholder intelligence and strategic advice to senior leadership.
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Contribute to organisational planning and public affairs priorities.
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Support cross-team working between Public Affairs, Campaigns, Communications, Legal and Fundraising.
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Ensure strong integration between River Action’s community engagement, public affairs, campaigns, communications and legal work.
Communications and Representation
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Act as an ambassador for River Action externally.
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Support media opportunities through stakeholder engagement and relationship building.
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Prepare briefings, stakeholder reports and engagement plans.
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Help identify influential voices and advocates who can amplify River Action’s work.
Monitoring and Reporting
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Maintain stakeholder engagement plans and CRM records.
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Monitor engagement outcomes and report against agreed KPIs.
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Evaluate the effectiveness of stakeholder engagement activity and recommend improvements.
What you’ll bring
Essential Experience
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Significant experience in stakeholder engagement, public affairs, external affairs, partnerships or advocacy.
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Experience managing relationships with senior stakeholders and decision-makers.
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Experience developing and implementing engagement or public affairs strategies.
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Experience overseeing or managing community engagement, organising or grassroots campaigning programmes.
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Experience translating community priorities and local evidence into policy, advocacy or campaigning objectives.
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Experience working across complex stakeholder environments.
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Experience representing an organisation externally.
Essential Knowledge
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Understanding of UK water-related political, regulatory and policy-making processes.
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Understanding of stakeholder engagement and influence strategies.
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Understanding of community engagement, organising and mobilisation approaches.
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Knowledge of environmental, sustainability or public policy issues.
Essential Skills
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Exceptional relationship-building and networking skills.
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Strong influencing and negotiation abilities.
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Excellent written and verbal communication skills.
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Strong strategic thinking and political awareness.
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Ability to balance strategic stakeholder engagement with community-led campaigning and mobilisation.
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Strong understanding of how grassroots engagement can support policy, legal and public affairs objectives.
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Ability to develop engagement strategies that connect local action with national influence and impact.
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Ability to manage multiple priorities and complex stakeholder relationships.
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Excellent project management and organisational skills.
Desirable
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Knowledge of water policy, environmental regulation or agricultural policy.
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Experience engaging with Westminster, Whitehall or devolved administrations.
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Experience developing partnerships with businesses and financiers.
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Experience supporting policy or advocacy campaigns.
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Experience working with community-led environmental campaigns or citizen science initiatives.
Why join us?
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Be part of a mission-driven organisation working to restore and protect the UK’s rivers.
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Work at the heart of political and environmental change, influencing decision-makers at the highest levels.
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Work in an agile, supportive and happy work environment where your ideas and expertise will have real impact.
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Opportunities for professional development and growth within the organisation.
Diversity and inclusion
Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we’d still love to hear from you. You may be just the right person for this role.
How to apply
To apply, please submit to jobs at riveractionuk dot com with the subject ‘Engagement Manager’:
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your CV (2 pages),
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a cover letter (2 pages) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and
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a written submission (2 pages) as described below.
Only applications including all three documents will be accepted. Please provide your documents in pdf format.
Written submission
The Government is expected to bring forward a Clean Water Bill in Parliament. River Action wants to influence the Bill to secure stronger protections for rivers, hold polluters to account, and deliver measurable improvements in river health.
In no more than 750 words, set out how you would approach this challenge. Your response should explain:
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Which stakeholders you would prioritise engaging with, and why.
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How you would use partnerships, community groups and grassroots evidence to support your objectives.
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How you would measure the success of your approach.
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One significant challenge or risk, and how you would address it.
We are interested in your ability to think strategically, prioritise effectively, and demonstrate how engagement can help deliver policy and environmental change.
Application process
Applications will be reviewed on a rolling basis until 5pm on Wednesday 15th July.
Should your application be selected during sift, the next stage will involve an initial 15-minute interview. You may then be invited to attend a second interview with a panel.
Interviews will be held in the weeks commencing 19th July and 26th July via video conference.
Please indicate in your covering letter or in a covering email your availability for interviews.
If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.
The client requests no contact from agencies or media sales.
Make a difference in Luton, Bedfordshire and Central Bedfordshire.
Recovery Lounge Manager
Reference: 665
Reporting to: Operational Crisis Services Manager
Location: Mind BLMK HQ, Flitwick (As Needed) with travel expected to Bedford, Biggleswade, Luton & Leighton Buzzard sites up to 5 nights per week (rota to be managed by line manager as per business need).
Contract type: Permanent
Contracted hours: 35.25 per week
Work Pattern: Evening-focused work (5pm–11pm)
Salary: £28,581.08 per annum, actual for 35.25 hours per week (£30,000 per annum, F.T.E)
This is a dynamic, hands-on leadership role at the heart of crisis prevention across Luton, Central Bedfordshire and Bedfordshire. You will oversee the Recovery Lounge at a variety of locations (Leighton Buzzard, Luton, Bedford, and Biggleswade), guiding teams to deliver safe, responsive, and person-centred support in partnership with our stakeholders.
You will be a visible, motivating manager, supporting your team on the ground, building strong partnerships, and ensuring every service user who walks through the door feels heard, supported, and empowered to manage the challenges they present with.
About Us:
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
About the Recovery Lounge Service:
Between 5pm and 11pm, when many services close, managing mental health challenges can become more difficult, this is where our Recovery Lounges come in. The Recovery Lounges offer immediate, open access support, providing a compassionate, and non-judgmental space for people experiencing mental distress. With no appointment necessary, service users can access a community built on prevention and crisis support.
What You’ll Be Doing
Managing Recovery Lounges
- Manage the delivery of a high-quality, responsive Recovery Lounge service across multiple sites
- Support individuals in distress—preventing escalation, de-escalating crisis, and promoting recovery
- Carry out assessments and provide 1:1 support when needed
- Ensure seamless pathways within statutory and crisis services
Inspire and Empower Your Team
- Lead, support, and develop a team of staff and volunteers across multiple sites
- Create a positive, supportive culture where people thrive
- Manage rotas, ensure safe staffing levels, and step in when needed
- Deliver regular supervision, guidance, and development opportunities
Business Quality, Safety & Impact
- Champion best practice in safeguarding, health & safety, and service delivery
- Monitor performance, outcomes, and service data to drive continuous improvement
- Ensure compliance with organisational standards and contract requirements
Build Community Connections
- Act as a spokesperson for the service
- Develop partnerships with local organisations and community groups
- Strengthen pathways and signposting options for service users
What Makes This Role Different
This isn’t a 9–5 management role. It’s flexible, fast-paced, dynamic and deeply rewarding.
- Evening-focused work (5pm–11pm) when your impact is greatest
- Hybrid leadership—on-site, in the community, and at HQ in Flitwick
- Direct impact supporting people in local communities
About You
You will ideally be an experienced, compassionate leader who thrives in dynamic environments. You bring both structure and empathy to the role, to support people in crisis while leading teams with confidence.
You’ll likely have:
- Experience leading teams such as a service manager role and delivering frontline services in crisis management
- A strong background in mental health support and assessing need
- The ability to build relationships across organisations and communities
- Confidence working in fast-paced, emotionally complex situations
- A proactive, solutions-focused mindset to manage a fast-paced service working alongside NHS colleagues, CMHT, MHLT, A&E, Ambulance and Police Services
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Wednesday 22nd July
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP
Candidates may also be searching for similar roles such as: Service Manager, Service Lead, Team Leader, Mental Health Manager, Recovery Manager, Crisis Café Manager, Sanctuary Manager.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are proud to be an inclusive employer and actively promote equality, diversity and fairness. We welcome applications from everyone regardless of background or circumstances.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"Lead finance. Shape strategy. Change lives."
Aspire Oxfordshire is an ambitious charity working to tackle inequality and create lasting opportunities for people and communities facing disadvantage. Every year, we support people experiencing homelessness, poverty, poor mental health, digital exclusion, unemployment and other barriers to reaching their potential.
Through supported housing, homelessness prevention, education, training and employment programmes and digital inclusion projects, we help people take positive steps towards greater independence, wellbeing and opportunity.
We are now seeking a values-led and commercially minded Head of Finance and Resources to join our Leadership Team and play a key role in shaping Aspire's future.
This is an exciting opportunity for an experienced finance professional who wants to combine strategic leadership with hands-on operational delivery in an organisation that makes a tangible difference every day.
As Head of Finance and Resources, you will lead Aspire's finance and resource functions, ensuring strong financial stewardship, effective governance, organisational resilience and sustainable growth. Working closely with the Chief Executive, Trustees and senior colleagues, you will help shape organisational strategy, support business development and fundraising activity, and ensure the charity remains financially strong and well positioned for the future.
Who We Are Looking For
We are looking for someone who combines strong technical finance expertise with excellent leadership and relationship-building skills. You will be equally comfortable presenting financial information to Trustees, supporting managers to improve financial performance, and helping to identify opportunities that strengthen our impact and sustainability.
You will bring:
• A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent) and/or significant senior financial management experience.
• Experience of leading finance and operational functions within a charity, public sector, social enterprise or similarly complex organisation.
• Strong strategic financial planning, budgeting, forecasting and reporting skills.
• Experience of producing meaningful management information and using data to support organisational decision-making.
• Advanced Power BI and financial reporting skills, with the ability to develop insightful dashboards and reporting solutions.
• Knowledge of grant funding, commissioned services and restricted fund management.
• Experience of developing and improving systems, processes and organisational effectiveness.
• Strong leadership skills with the ability to motivate, support and develop others.
• Excellent communication and influencing skills, with the ability to build effective relationships with Trustees, funders, partners and colleagues.
• A practical, solutions-focused approach and willingness to work collaboratively across the organisation.
• A commitment to Aspire's values and a genuine passion for creating opportunities for people facing disadvantage.
Why Join Aspire?
This is an opportunity to join an ambitious organisation at an exciting point in its development. You will play a key role in helping Aspire deliver its Strategy 2025–2030, supporting innovative services that help people secure safe housing, improve their wellbeing, gain qualifications, access employment and build brighter futures.
In return we offer:
• Salary: £50,000 – £55,000 per annum
• 25 days annual leave plus bank holidays
• Pension contribution
• Cycle to Work scheme
• Employee Assistance Programme
• Hybrid working arrangements
• The opportunity to make a genuine difference in the lives of people across Oxfordshire
Aspire Oxfordshire celebrates diversity and is committed to creating an inclusive environment where everyone can thrive. We welcome applications from all backgrounds and particularly encourage applications from groups currently underrepresented in the charity sector.
Aspire Oxfordshire empowers people to realise their potential and create positive, independent futures.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Administration Officer - FTC
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Senior Administration Officer - ftc - 9 Months
Home-based – Working Remotely- London & South East
£18,825 per annum + £562 home-working allowance per annum + £3,138 per annum London Weighting per annum (if applicable)
Salary has been pro-rated based on a 9-month fixed-term contract
35 hours | Monday –Friday | Fixed Term Contract - (9 Months)
Why Join TACT?
- Top 5 UK Charity to Work For (2024)
- 97% proud to work at TACT | 92% love working here
- Not-for-profit – every surplus reinvested into children, carers & staff
- Children’s voices shape every decision, system, and improvement we make at TACT.
- Flexible homeworking
- Trauma-informed, values-led organisation
Benefits
- 31 days annual leave + 8 bank holidays (pro rata as ftc)
- 55p per mile business mileage
- Stakeholder Pension (salary sacrifice)
- Family-friendly & flexible working policies
- Volunteer days
Wellbeing & Non-Salary Benefits
- Homeworking IT bundle + home office loan
- Help@Hand EAP (24/7 GP, CBT, physio, mental health support)
- Over 35 hours a year of access to on line wellbeing events and team wellbeing days
- Menopause Policy + free clinician appointments
- Regular team wellbeing & connection events
Training & Career Development
- Excellent learning & development programme
- Opportunity to grow therapeutic & trauma-informed practice
- Supportive leadership and clear career progression pathways
- Involvement in innovative projects (e.g. TACT Connect, Health, Education)
The Role
You’ll work closely with foster carers and social work colleagues to deliver high-quality, trauma-informed support and improve outcomes for children and young people.
The Senior Admin Officer will be responsible for general administrative functions within the London & South East region and will report to the Administrative Manager. In some instances, the Senior Admin Officer may be required to deputise for the Admin Manager in the post holder’s absence in relation to day to day matters.
The Senior Admin Officer will specialise in a particular area (s), such as Panels, statutory paperwork, minute-taking, training, and maintaining the in-house database (Charms).
As a charity we are committed to ensuring that our resources are directed toward supporting our children. For this reason, we can only consider applicants from London and the surrounding counties as they will need to travel to face to face events at least monthly. Candidates based outside these areas would incur additional costs.
Key Responsibilities:
- Providing an administration service to the London & South-East region to help meet the service objectives of increased foster carer recruitment
- Organise and prepare all panel papers for approvals and reviews.
- Minute panels and prepare ADM paperwork
- Timely and accurate record keeping on Charms (in house system).
- Responding to telephone calls and allocating these to staff as appropriate. When necessary, take messages for staff members and ensure that these are passed on.
- Communicating professionally with a wide range of stakeholders, including colleagues, carers, and third-party agencies to establish professional working relationships which focus on the best outcomes for the children and young people in our care.
- Working flexibly within the team and autonomously as needed to manage your time and duties.
What You’ll Need
- GCSE in English & Maths or equivalent
- Experience of working in a busy administrative setting in a social care-related field.
- Ability to obtain, extract and analyse information from various systems.
- Confidence in using all Microsoft Office applications, including Outlook & OneDrive.
- Experience of using a software system to record, retrieve and maintain records
- Excellent communication skills to suit a broad range of professional relationships
- The ability to work to deadlines, with accuracy and flexibility, sometimes dealing with conflicting priorities
- Familiarity with handling confidential and sensitive information in line with relevant regulations and legislative requirements
- A tendency to think creatively, exhibit resourcefulness, work with enthusiasm, compassion, and commitment
- Evidence of an understanding and commitment to equality, diversity, and anti-discriminatory practices
- Enhanced DBS / PVG (processed by TACT)
Travel
- Home-based role
- Required to attend monthly face-to-face meetings and other occasional meetings in London and surrounding counties
- Additional travel for training, team and carer events
Key Dates
- Closing Date: Monday, 20th July 2026
- Interviews: Wednesday, 29th July 2026 (Microsoft Teams)
Apply early - we may close the role if we receive a high volume of applications. Previous applicants need not apply.
Safeguarding Commitment
Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Advert
Engagement Manager
24 1/2hours per week (fixed-term contract for 12 months)
Job Ref: V 581
Hours/Days per week: 3.5 days per week – (Flexible days/hours)
Salary: £17,937.50 plus attractive employee benefits package
Start date: ASAP
Location: Homebased with extensive travel across Cardiff
Closing date: 21st July 2026
Full UK driving licence essential
Interview date and Location:
Online Teams (time and date to be confirmed).
Volunteering Matters
We believe volunteering is an act of optimism. A quiet rebellion against the idea that one person can’t make. a difference
We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.
Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.
We work with 12,000+ volunteers across 85+ programmes, to enable a better life for more than 115,000 people.
SAFE Cardiff
SAFE in the City is a pilot project that brings our award-winning SAFE project to the City of Cardiff area. Funded by the Moondance Foundation and the Baily Thomas Charitable Fund, SAFE (Sexual Awareness for Everyone) is a project that empowers young people with learning disabilities a peer-led environment. It aims to improve the knowledge of topics relating to healthy relationships and sexual health, mate crime, and internet safety. It focuses on young people aged 16-35 with additional learning needs in addition to offering support to their families.
SAFE is facilitated with peer-led workshops. The aim of this project is to empower young people with additional learning needs to lead the conversation and education around their own relationships improving knowledge and awareness of these topics for our beneficiaries of this project.
Job purpose
The successful candidate will deliver a pilot project, taking our SAFE project to Cardiff. You’ll be responsible for forging new connections and seeking opportunities in the area to deliver our SAFE workshops, encouraging the participation of volunteers wherever possible. The role will involve workshop delivery as well as volunteer recruitment and management. Working alongside an existing colleague in Gwent, you’ll develop and consolidate our workshop materials, to ensure that they’re meeting the needs of the young people participating.
Key Duties:
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Deliver SAFE workshops throughout the Cardiff area, involving volunteers in delivery where possible.
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Recruit, interview, induct, train and support volunteers.
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Work closely with our SAFE project in Gwent to manage referrals into the project, updating on progress and plans in the process.
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Develop and update workshop materials and activities to meet new challenges, in conjunction with SAFE colleagues in Gwent.
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Management of the matching/placement of volunteers, risk assessing the volunteers and planned activities, and monitoring and supporting the match throughout.
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Maintain good record keeping, ensuring that evidence and impact data is collected so that we can monitor progress against outcomes.
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Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.
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Maintain effective relationships with volunteers, beneficiaries, colleagues and project partners.
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Prepare reports with your senior project manager based on agreed outputs and targets.
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Risk assess all activities, ensuring that they are regularly reviewed and amended if circumstances change.
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Contribute to joint working and teamwork across Volunteering Matters and the SAFE team.
Experience/Skills and attributes:
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Knowledge of social care and/or third sector service provision, and the support networks and services available in Cardiff.
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Experience of working with people with learning disabilities, and a good understanding of how best to support learning.
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A calm and collected demeanour, with the ability to engage and support beneficiaries.
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An experienced facilitator with the ability to engage in good conversation with beneficiaries, whilst actively assessing risks and solutions.
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Experience working in partnership with other agencies.
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Excellent written and verbal communication skills.
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Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines.
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Ability to assess risk and carry out risk assessments. (training given)
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Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.
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Understanding of and commitment to equality, diversity and inclusion.
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Understanding of and commitment to Data Protection and confidentiality.
Desirables:
Ability to speak Welsh or a willingness to learn. Have a full UK driving licence
Qualifications:
Relevant experience and values alignment are more important for this role than specific qualifications.
Location: This role is home-based and will involve extensive travel across Cardiff. For this reason, we require the post holder to have a full driving licence with use of their own car. The postholders will require good internet access to enable remote working and a suitable home office space. IT equipment and infrastructure will be supplied.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
To Apply
Rheolwr Ymgysylltu
17.5 awr y wythnosol (cytyundeb cyfnod penodol am 12 mis)
Lleoliad: Caerdydd
Rheoli gan: Arweinydd Rhanbarthol i Gymru
Teulu swydd: 3 - £17,937.50
Volunteering Matters
Dylai pawb yn y DU derbyn y cyfle i lwyddo. Felly, yr ydym yn dod a phobl i’w gilydd i oresgyn nifer o faterion mwyaf cymhleth trwy’r pŵer o wirfoddoli.
Yr ydym yn gweithio efo cymunedau i oresgyn adfyd, taclo iselder ac unigrwydd cymdeithasol, gwellhau iechyd, datblygu sgiliau a chyfleodd i sicrhau mae gan bobl ifanc yr allu i arwain newid. Oherwydd yr ydym yn elusen wladol, mae gennyn ni'r gallu i weithio i raddfeydd mwyach wrth rannu ein harbenigeddau ac adeiladu partneriaethau i achosi ardrawiad positif.
Yr ydym yn trawsffurfio adnabyddiaeth ac egni lleol mewn i weithrediadau a chynnydd wrth alluogi cymunedau cryf i greu dyfodol gwell i bawb.
SAFE Caerdydd
Mae SAFE Caerdydd yn brosiect newydd i weld ein prosiect a enillir sawl wobr, SAFE, mewn Caerdydd. Efo wobr ariannol gan y Moondance Foundation a Baily Thomas Charitable Fund, mae SAFE (Adnabyddiaeth Diogelwch i Bawb (Safety Awareness for Everyone)) yn brosiect sy’n grymuso pobl ifanc mewn amgylchoedd dan arweiniad cyfoedion. Maent yn anelu i wella adnabyddiaeth topigau megis perthnasoedd personol iach, iechyd rhywiol, mate crime, a diogelwch wrth ddefnyddio’r we. Mae’r prosiect yn ffocysu ar bob ifanc efo anableddau dysgu yn ogystal i gefnogi eu teuluoedd.
Caiff SAFE ei hwyluso drwy weithdai dan arweiniad cyfoedion. Amgen y prosiect yw grymuso pobl ifanc efo anableddau dysgu i arwain y sgwrs a’r addysg sy’n cwmpasu eu perthnasoedd, a gwella ei adnabyddiaeth a dealltwriaeth o dopigau diogelwch.
Dyletswyddau Allweddol:
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Traddodi gweithdai SAFE mewn Caerdydd wrth gefnogi gwirfoddolwyr lle mae’n bosib.
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Recriwtio, cyfweld, anwytho, hyfforddi a chefnogi gwirfoddolwyr.
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Gweithio yn agos efo ein prosiect SAFE mewn Gwent i reoli cyfeiriadau i’r prosiect wrth ddiweddaru ar gynllun i gyflawni’r prosiect.
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Datblygu a diweddaru deunyddiau gweithdy a gweithgareddau i oresgyn sialensiau newydd wrth weithio efo’r prosiect mewn Gwent.
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Rheoli prosesau i matsio gwirfoddolwr, a’u hasesiadau risg am weithgareddau gwirfoddol, i gynnwys trefniadau diogelu, a’i adolygu’n rheolaidd.
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Cadw cofnodion da wrth sicrhau i gasglu tystiolaeth a data ardrawiad i alluogi ni i fesur ein cynnydd y erbyn deilliannau.
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Hysbysebu’r prosiect wrth ddefnyddio amrywiaeth o dechnegau i ysgogi diddordeb mewn gwirfoddoli ac i hybi ymgysylltiad cymunedol.
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Cynnal perthnasau effeithio efo hapddalwyr a phartneriaid y prosiect o ddydd-i-ddydd.
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Paratoi adroddiadau wedi’i seilio ar dargedau ac allbynnau, i’r Rheolwr Prosiect.
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Chwarae rôl actif mewn nodi a datblygu busnes newydd i’r elusen.
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Cyfrannu i waith tîm ar draws Volunteering Matters.
Profiad/sgiliau a Phriodoleddau:
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Profiad a dealltwriaeth o weithio efo’r sector gofal cymdeithasol a’r drydydd sector, a’r gwasanaethau a rhwydweithiau cefnogol mewn Caerdydd.
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Profiad o weithio efo pobl efo anableddau dysgu, a dealltwriaeth o hybi ddysgu mewn amgylchoedd dan arweiniad cyfoedion.
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Hwylusydd profiadol efo’r gallu i ymgysylltu mewn sgyrsiau pwrpasol efo buddiolwyr, wrth asesu risgiau a datrysiadau’n gyson. Profiad o weithio mewn partneriaeth efo asiantaethau eraill.
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Sgiliau cyfathrebu ac ysgrifennu rhagorol.
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Sgiliau hunan-drefnu rhagorol, ynghyd a’r gallu i flaenoriaethu llwyth gwaith heriol a gweithio dan bwysau i gwrdd â therfynau amser.
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Gallu i asesu risg a gweithredu asesiadau risg.
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Tystiolaeth o sgiliau gweinyddol a TGCh da ynghyd a’r gallu i gynnal anghenion monitro y prosiect; megis cofnodion gweinyddol ac ariannol.
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Dealltwriaeth o, ac ymrwymiad i, cydraddoldeb, amrywiaeth a chynhwysiant
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Dealltwriaeth o, ac ymrwymiad i, Diogelu Data a chyfrinachedd.
Galluoedd Dymunol:
Y gallu i siarad Cymraeg, neu’r parodrwydd i ddysgu.
Cymwysterau:
Mae profiad perthnasol ac aliniad i’n gwerthoedd yn mwyaf bwysig i’r rôl hon na cymwysterau sbesiffig.
Lleoliad:
Mi fydd y rôl yn seilio o’r cartref, ac mi fydd yna ddisgwyl i’r ymgeisydd llwyddiannus teithio ar draws Caerdydd. Mi fydd yna angen am fynediad da i’r rhyngrwyd i alluogi gweithio o bell, a lle i weithio addas yn y cartref. Caiff offer TG a’i isadeiledd eu cyflenwi gan Volunteering Matters.
Ein gwerthoedd a dull gweithio
Mewn popeth yr ydym yn gwneud fel elusen, yr ydym yn ymgrymu agwedd o “Rhyddid efo Fframwaith” a chawn ein harwain gan ein gwerthoedd: i fod yn rymusol, cynhwysol, tosturiol, positif a didwyll.
Cydraddoldeb a chynhwysiant.
Mae Volunteering Matters yn estyn croeso i bob ymgeisydd, ac yr ydym yn awyddus i sicrhau mae ei’n dîm yn adlewyrchu amrywiaeth y DU a’r cymunedau yr ydym yn gweithio mewn. Yr ydym yn annog ceisiadau o bobl efo anableddau, pobl LHDT, pobl efo cefndiroedd Du, Asiaidd a Lleiafrifoedd Cenhedlig, ynghyd ac ymgeisydd efo unrhyw nodwedd warchodedig ac o grwpiau difreintiedig.
Addasiadau hyderus a resymol a ran anableddau
Yr ydym yn gwarantu i gyfweli unrhyw berson efo anabledd sydd efo cais sy’n bodloni’r safon ofynnol am y rôl. Mewn eich cais, darparwch dystiolaeth sy’n adlewyrchu eich cymhwysedd yn erbyn yr adran “Profiad/sgiliau a phriodoleddau” yn y disgrifiad swydd hwn.
I gael eich ystyried am gyfweliad gwarantedig, neu i drafod unrhyw addasiad rhesymol i’r proses ceisio.
Yr ydym wedi ymrwymo i’r addewidion canlynon sy’n cwmpasu ein proses recriwtio a dewis a’i methodoleg: The Promise (Yr Alban), Show the Salary, a Salary History.
Mae’r rôl hon yn amodol ar wiriad DBS manylach.
I geisio,
1) Lawrlwythwch ein ffurflen ceisio
2) Lawrlwythwch ein ffurflen i fonitro ein recriwtiaid
Caiff y disgrifiad swydd hwn ei greu efo’r bwriad i gynnwys graddfa eang o ddyletswyddau ac anghenion. Nid yw’n drwyadl neu’n anghynhwysol, a thra byddwn yn disgwyl rhai amrywiadau, byddant ar lefel addas i’r rôl hon.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
The Chartered College of Teaching is currently working on a number of exciting projects, and is recruiting a Teacher Development Specialist to support this work. This is a fixed term position which will focus on supporting the delivery of a key strand of our work relating to teacher and leadership development in the context of educational technology (EdTech) implementation. By joining our team as a Teacher Development Specialist, you’ll be helping us to support teachers, champion great teaching and raise the status of the profession.
The role will run until the end of October 2026 in the first instance.
We are open to full time or part time candidates.
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here.
Based: Home based or office based, with hybrid-working options.
Start date: As soon as possible.
Deadline and interview: Applications will close at 12:00 on Wednesday 29th July 2026 but we will be reviewing applications and interviewing on a rolling basis so we encourage you to apply early. We will interview as soon as a suitable candidate is identified and therefore may close the role early.
Interviews will consist of a task and competency-based interview.
Application: Please apply by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received.
The Organisation
The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
Our activities mainly focus on four key areas:
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membership
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teacher CPD and accreditation
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research, policy and events
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online and print resources
Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession.
The Opportunity
The Teacher Development Specialist will play a key role in supporting our work around teacher and leadership development, and delivering one of our key projects focusing on understanding effective practice in relation to building expertise through collaboration. Drawing on their deep understanding of research, evidence and practice around teacher development, the Teacher Development Specialist will look to identify and build on existing practices and will seek to understand how as a profession we might encourage innovation and knowledge-sharing across the education sector. They will work with internal colleagues and wider stakeholders to understand how these practices might best apply to the field of Education Technology (EdTech).
This would be an ideal opportunity for anyone who is interested in using research and evidence to build collective understanding of effective practices across the sector.
Generating insights
You will work as part of an internal project team, leading on a key deliverable relating to strengthening expertise through collaboration, specifically within the context of Educational Technology.
You will:
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Draw from literature, published research and theory around teacher development and school implementation to generate actionable insights about effective practice.
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Gather insights from a range of key stakeholders, including teachers, school leaders, policy makers and sector experts to understand and analyse existing practices, identify effective approaches and identify potential barriers or levers which might influence effectiveness of identified approaches.
Disseminating learning
You will spend some of your time disseminating what you have learnt:
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producing high-level summaries and reports to draw together recommendations and inform future work in this field.
Wider team activities
You will have the opportunity to work closely with colleagues from across the organisation as a member of the core project team, contributing to project meetings, working collaboratively to synthesize findings, develop recommendations and support wider elements of the project as required.
You will
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Engage in CPD, learning activities and training to maintain and develop your knowledge and skills
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Arrange and participate in meetings, as required
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Perform other activities as and when required in order to fulfil the purpose and requirements of the role
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Apply your expertise to support the College’s wider work around teacher development as appropriate.
About You
We’re looking for someone who is enthusiastic and knowledgeable about teacher and school development; who is motivated by our mission and who is truly passionate about supporting the education sector.
The person specification below outlines the essential and desirable knowledge, skills and experience we are looking for in this role. However, you do not need to have expertise in all areas; let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply.
Person specification
Essential knowledge and experience
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Educated to at least degree standard, with QTS / higher degree desirable
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Proven knowledge and understanding of effective professional development methodologies
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Critical understanding of research and evidence relating to teacher professional development and implementation
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Experience of teaching in schools in the UK or internationally
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Strong analytical skills with experience of applying research and insights to inform decision-making, strategy or school/trust development
Desirable knowledge and experience
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Able to produce content (inc. written reports and research summaries) for a range of audiences including teachers, school leaders and policymakers
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Experience of carrying out qualitative research or stakeholder research (e.g. interviews, focus groups, stakeholder workshops)
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A good understanding of the English school system including an understanding of, or interest in, Educational Technology (EdTech) and evidence-informed technology adoption
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Experience of designing and/or delivering teacher professional development
As well as technical requirements, we are looking for people who:
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Believe in the transformative power of education, see teachers as key drivers in achieving improved educational outcomes for all and are motivated to contribute to this change.
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Communicate clearly and effectively, understanding the importance of conveying complex ideas in an easy to understand way and respecting the work schedules and patterns of colleagues.
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Learning and feedback oriented, intellectually curious, and keen to develop their skillset.
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Are committed to equality and diversity, demonstrating these through their work and daily interactions with colleagues, members and other stakeholders.
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
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Flexible working: responsive management, flexible hours, hybrid or fully remote working
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Professional development, including formal and informal training and support
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Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
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Mental health and wellbeing: access to health and wellbeing advice and health cash plan.
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
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Becoming increasingly representative of the sector and geographies that we operate in
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Providing a positive experience of work as part of an inclusive culture led by our organisational values
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Maintaining an annual EDI action plan - led by the internal team.
What to expect from the recruitment process
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All applications are anonymised until the point of interview
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Line Managers trained in recognising bias
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We implement a standardised interview template and competencies matrix for a fair and transparent process
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All interviews are conducted via Zoom and the use of camera is optional.
If you require any adjustments in order to proceed with an application please make a request via our website.
For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
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Two satisfactory references
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Proof of qualifications
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Eligibility to work in the UK.
We are an employer committed to the safeguarding of children and young people.
Our mission is to empower a knowledgeable and respected teaching profession.
The client requests no contact from agencies or media sales.


