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We’re looking for a senior leader to join our Senior Management Team and take overall responsibility for the organisation’s operational core.
This is an exceptional opportunity to join a high-impact organisation as a key member of the Senior Management Team, working in close partnership with the Chief Executive to drive organisational excellence, sustainability, and transformation.
As Executive Director, Operations, you will sit at the heart of the organisation leading critical services and ensuring everything we do is underpinned by strong governance, robust finances, effective systems and an engaged, high-performing workforce. You’ll play a pivotal role in shaping strategy, enabling delivery, and ensuring we remain fit for the future.
This role requires a strategic leader who thrives on complexity, brings clarity to challenge, and is motivated by delivering meaningful impact.
What you’ll do
- Lead core corporate functions including Finance, HR, IT, Governance and Facilities
- Contribute to organisational strategy and decision-making as a member of the SMT
- Ensure strong financial oversight, planning and risk management
- Drive continuous improvement across systems, processes and services
- Support and develop high-performing teams and a positive organisational culture
What you’ll need
- Significant senior leadership experience in a complex organisation
- Expertise in one or more corporate service areas, with the ability to lead across a broad portfolio
- Strong financial understanding and confidence overseeing organisational performance
- A collaborative and inclusive leadership style, with the ability to influence at senior level
- Sound judgement, resilience, and the ability to manage complexity and competing priorities
You’ll join a collaborative and purpose-led leadership team, with the opportunity to shape how the organisation operates and grows. This is a role with real influence, where your leadership will directly enable delivery, improvement and long-term success. Please find out more from the candidate pack.
Why join us
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life.
About the role
This is an exciting and varied, relationship-focused role within a successful corporate partnerships team. Working with the Head of Corporate and Employer Partnerships, you’ll help manage partner relationships, develop funding proposals, track income, and identify new business opportunities to support strategic growth.
You’ll also lead corporate volunteering initiatives, creating meaningful engagement opportunities with Spear trainees through workshops, mock interviews, and visits. From planning to follow-up, you’ll ensure a high-quality experience while supporting events and wider engagement. This role suits someone organised, proactive, and confident building relationships, who is motivated to make a tangible difference in a mission-driven, faith-based organisation.
Key information:
- Salary: from £28,00 depending on experience
- Full-Time, One Year Fixed-Term Contract
- Location: London Office
- Closing date: Tuesday 2nd June (We interview on a rolling basis and will close the role early if we find the right candidate)
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment.
- Strong organisational skills, with the ability to manage multiple priorities, establish effective processes and structures, and maintain a high level of attention to detail.
- Excellent communicator with strong interpersonal skills and the ability to build rapport and engage effectively with people from a wide range of backgrounds and professional levels.
- Strong and effective project coordination skills, with the ability to bring together multiple stakeholders to deliver shared outcomes.
- Self-starter with the ability to take initiative and work independently.
- Fundraising experience is desirable but not essential.
- IT literate, with a good working knowledge of MS Office (including Word, Excel, and PowerPoint).
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
About Joseph Rowntree Charitable Trust (JRCT)
JRCT is a grant-making Quaker Trust that supports people who are passionate about making a positive difference; whether they are advocating for some of the most vulnerable people in our society, promoting nonviolent responses to conflict, or taking steps towards an environmentally sustainable future.
Every year JRCT makes grants for all kinds of charitable work, from grassroots community groups to well-established charities working to build a peaceful and just world. We aim to be a responsive and supportive funder, working to strengthen the hands of people who are tackling the root causes of conflict and injustice.
In 2019, the Trust announced plans to significantly increase annual grant spending to over £10 million per year for the next ten years. The Trust further increased its grant-making in response to the Covid-19 crisis. Since then, we have grown our programme staff team in order to better support increased grant portfolios.
Having publicly recognised the ways in which the Trust benefited from or contributed to oppressive practices including enslavement, indenture, colonialism, and Apartheid, JRCT has hired a Head of Reparations and made a commitment to a multi-million programme of reparative justice, the first phase of which will take place between 2026 and 2029.
Joseph Rowntree Charitable Trust currently runs five grant programmes: Peace and Security, Rights and Justice, Power and Accountability, Sustainable Future, and Northern Ireland as well as a Grassroots Movements pilot fund.
About the Role
As Executive Assistant, Reparations, this role supports the Head of Reparations and enables the smooth administrative and support aspects of the Head of Reparations’ affairs.
You will support the Head of Reparations in the effective execution of the reparations projects, which will include coordinating project activities, maintaining meticulous project and workplan documentation, managing communication within the reparations team, with the wider JRCT team, and with external stakeholders. Your role will also extend to scheduling and organising meetings, maintaining clear records, and aiding in the organisation of project tasks. You will work in an administrative capacity to ensure that project deadlines are kept and deliverables are met. As the reparations projects will involve extensive work with stakeholders in Africa and thew Caribbean, familiarity with African and Caribbean cultures, as well as relevant multi-lingual and / or multi-cultural competencies will be essential.
This is a hybrid role requiring in-office attendance once or twice a week. The position is fixed-term until April 2029, with a salary of £47,814 per annum.
The role is for 35 hours a week, and we are open to flexible working patterns. We try to schedule meetings to accommodate caring responsibilities. Someone working remotely would be required to come to the York office for up to four days per month and also travel to meetings with some occasional overnight stays.
The client requests no contact from agencies or media sales.
We are seeking a dynamic and strategic Fundraising Development Manager to join the Bright Shadow team at a pivotal moment for our charity.
Responsible for developing and delivering Bright Shadow’s long-term income strategy, you will play an important role at the heart of our organisation. As well as managing our funding pipeline and relationships with funders and donors, you will build a diverse and sustainable funding portfolio to support our ambitious creative programme for people living with and affected by dementia.
Why this role?
Bright Shadow has secured funding for this new position for the next three years, and we’re looking for someone to join our team at a pivotal moment. Our award-winning Zest programme is expanding in autumn 2026, we’re building our Dementia Arts Quality Framework, and we’re continuing to expand our capacity to co-create projects thanks to our Campfire Conversations and Open Forums.
Our team is small but mighty, including our fantastic inclusive board of trustees, two of whom live with dementia. We know we need to add an experienced fundraising manager to our team to help us build our community of support. Could that be you?
About the role
Working closely with the Chief Executive and Board of Trustees, you will:
- Develop and implement a long-term fundraising strategy
- Build and manage a strong funding pipeline across trusts and foundations, individuals, corporates, commissioning and earned income
- Write compelling funding applications and reports
- Develop new income streams and partnerships
- Steward relationships with funders, donors and key stakeholders
- Ensure robust systems for tracking income, reporting and compliance
This role combines strategy, relationship-building and hands-on delivery, and will play a central role in shaping Bright Shadow’s future.
About us
Founded in 2009, at Bright Shadow we do dementia differently. Serving Kent and Medway, we make ambitious, enriching, joyful experiences that use the power of the arts and creativity to enable people living with dementia – and those who give care – to live happy, healthy lives.
We understand the impact of a diagnosis, yet our work fosters positivity: focusing on what we can do, not what we can’t. People with dementia, family members, expert artists and other professionals are all part of co-creating our high quality artistic work.
Our trademark Zest groups, wider creative programme, and our training and resources for organisations seeking to be dementia inclusive, are all rooted in our passionate belief in authentic relationship-centred care.
About you
We’re looking for someone who:
- Has a strong track record of securing income from multiple sources
- Is an excellent writer and communicator
- Can think strategically while delivering day-to-day fundraising activity
- Is highly organised, proactive and able to manage competing priorities
- Builds strong relationships and works collaboratively
- Is passionate about creativity, community and living well with dementia
Experience in digital fundraising, commissioning or the arts/health sector would be an advantage.
Role details
Post reports to: Chief Executive
Post works alongside: Chief Executive, Director of Creative Research
Hours: 0.6 FTE – 3 days (21 hours) per week. Working pattern negotiable. Occasionally, flexibility may be required to ensure duties are delivered to a high standard and within deadlines (3 days per week)
Location: Remote, with some travel for meetings required.
Salary: £38,000 FTE (£22,800 pro rata)
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How to apply - please follow the link below to our website for details of how to apply.
Bright Shadow is a creative organisation where people living with dementia and our supporters live well and enjoy making our own high quality art.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Maypole Project supports children and young people with complex medical needs and their families, providing emotional, practical and social support. We are a small, values-driven charity making a meaningful and lasting difference to the families we work with.
About the role
We are looking for an experienced and motivated Business Development & Fundraising Manager to play a central role in strengthening and growing our income.
This is an opportunity to lead the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio.
You will work closely with the CEO and colleagues across the organisation to identify new opportunities, develop partnerships, and build on existing income streams.
The role would suit someone who enjoys working in a small organisation where you can shape direction, take ownership, and see the direct impact of your work.
What you’ll be doing
· Lead the development and delivery of a multi-year fundraising and income strategy
· Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity
· Identify, develop and secure new funding opportunities, including partnerships and collaborative projects
· Build and manage strong relationships with funders, partners and supporters
· Work with the CEO to explore and develop cross-sector opportunities (e.g. NHS, local authorities, voluntary sector partners)
· Line manage a part-time Fundraising Officer and support volunteers to maximise impact
· Strengthen systems, pipeline management and performance monitoring to support sustainable income growth
About you
We are looking for someone who can combine strategic thinking with practical delivery in a small charity environment.
You will bring:
· Experience of securing meaningful income and developing funding opportunities (e.g. five-figure grants or partnerships)
· A track record of building effective external relationships
· Confidence identifying new opportunities and turning them into tangible outcomes
· Strong communication skills, with the ability to create compelling cases for support
· The ability to manage multiple priorities and work both independently and collaboratively
· You may already be working at manager level, or ready to step up into a broader role with greater ownership and scope.
Why join us?
Play a key role in shaping the charity’s future sustainability and growth
Work closely with senior leadership and influence organisational direction
Be part of a supportive, collaborative and purpose-driven team
See the direct impact of your work on children and families
Flexible working arrangements
If you are looking for a role where you can take ownership, develop new ideas and make a meaningful difference, we would love to hear from you.
Shortlisted applicants will be required to complete our application form.
We support children and young people with complex medical needs and their families.



The client requests no contact from agencies or media sales.
What does it take to lead the national voice for special schools at a time of real change?
Chief Executive Officer (CEO) – National Association of Special Schools (NASS)
National – home-based, with regular travel across England and Wales, particularly London
£90,000–£110,000 per annum
Full-time, permanent.
About NASS
The National Association of Special Schools (NASS) is the membership association for special schools in England and Wales. We bring together independent special schools, non-maintained special schools, special academies, maintained special schools and multi-academy trusts with specialist provision.
We exist to inform, support and represent our members, helping specialist schools improve outcomes for children and young people with SEND and secure the place of specialist provision within the wider education system. NASS is known for being accessible, responsive and personal, combining national influence with practical support that members value as timely, human and trustworthy.
This is a pivotal moment for the organisation. In February this year, the Department for Education published a major white paper on SEND reform which will require NASS to both influence national policy on behalf of our members and children and young people, as well as support them to navigate the changes. Our new CEO will need to review our strategy while building on our strong platform and momentum to further deepen our influence and strengthen our internal capacity.
As our next Chief Executive, you will:
- Strategy & Impact: Lead NASS through a period of policy and structural change, ensuring the organisation remains clear on purpose, responsive to members and influential in the SEND landscape.
- Governance & Finance: Work closely with the Board of Trustees to provide strong governance, prudent financial stewardship, robust risk management and clear strategic oversight.
- Operational Leadership: Provide confident leadership to a small, remote team, strengthening collaboration, accountability, resilience and a positive, high-trust culture.
- Income Generation: Oversee budgeting, planning and reporting while developing thoughtful opportunities to diversify income through membership, partnerships, events and related activity.
- Community & Partnerships: Build and sustain trusted relationships with government, parliament, regulators, sector bodies and member schools, ensuring NASS remains relevant and well connected.
- Member Services: Protect and enhance the practical offer to members, from briefings and special interest groups to conferences, webinars, training and peer-to-peer learning.
- Brand & Profile: Act as a credible public ambassador for NASS, helping to modernise communications and broaden the organisation’s voice beyond a founder-shaped model.
- Future Growth: Shape a distributed leadership profile and support a more varied, accessible and engaging approach to membership, advocacy and communications.
- A seasoned senior leader with experience in a charity, membership body, education or public sector setting, and a clear track record of leading through change.
- A strong strategic thinker, able to absorb complex information quickly and translate it into clear, practical direction.
- A confident communicator with the gravitas to represent NASS with members, staff, trustees, MPs, peers, media and national partners.
- A politically astute relationship-builder, comfortable navigating a complex and fast-moving external environment.
- Experienced in governance, with a sound understanding of working with boards or trustees and supporting effective decision-making.
- Numerate and commercially minded, with experience of budgets, financial planning, income generation or partnership development.
- Credible, approachable and resilient, with the emotional intelligence to lead well in a high-profile, remote and sometimes uncertain context.
- Direct SEND experience would be a significant advantage, alongside understanding of specialist education or similarly complex stakeholder environments.
Why NASS?
- This is a chance to lead a respected, member-led organisation with a strong national reputation and a clear public purpose.
- You will help shape the future of specialist education at a time when SEND reform is high on the agenda.
- NASS has a loyal, experienced and collegiate remote staff team, supported by an active Board of Trustees.
- The organisation offers a genuinely influential platform, with strong connections across the sector and with government.
Application
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 8th June 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About Adolescent Health Study
The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.
There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Engagement and Involvement Lead will engage with young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study, and is critical for the success of the project. We are at the early stages of laying the foundations for this and in this new role we are seeking an experienced and passionate individual to co-ordinate and lead AHS’s cross-UK participant and public involvement and engagement activities.
This is a role that requires high levels of confidence, autonomy, enthusiasm and skill. The postholder will be responsible for delivering the project’s new Engagement and Involvement Strategy, including: coordinating a Young Persons’ Advisory Group for AHS; developing and delivering AHS public engagement and involvement activities; outsourcing and supervising engagement and involvement activities that are better provided by external partners; scoping and advising on which routes for involvement and engagement activities are best suited to different tasks.
Main responsibilities
Planning & strategy delivery
- Ensuring the study delivers the values and approaches set out in the AHS engagement and involvement strategy
- Planning, delivering and reporting on an ongoing, regular and important programme of engagement events and activities
- Reviewing/revising/adding to existing policies, processes and procedures to support effective working together with people and communities (such as reimbursement, compensation, making reasonable adjustments)
- Developing and implementing appropriate evaluation, monitoring and reporting of Community Engagement & Involvement
- Keeping up to date with good practice & sector advances and sharing these with the AHS team.
Practical engagement and involvement
- Developing methods to enhance engagement and involvement, and helping to build positive relationships with young people and stakeholder groups, including charities, third sector & advocacy groups
- Overseeing day-to-day planning & delivery of a high-quality engagement and involvement programme. To include, for example:
- Managing and supporting Youth Advisors
- Running a standing Young People’s Advisory Group (YPAG)
- Organising & delivering other ad hoc engagement activities as necessary
- Securing external partners where necessary, and managing contracts and delivery of their work across the UK
- Ensuring that any external parties (e.g. organisations, freelancers, consultants) supporting AHS’s involvement and engagement work have clear roles, responsibilities & goals
- Working with the Head of Communications to develop and manage provision of relevant information to members of the public, teachers, young people & researchers
- Keep clear records of involvement and engagement activities, ensuring results are used to inform the study and the wider research community.
Team support
- Checking for and capitalising on possible opportunities for engagement and involvement to be embedded in the work of the wider team
- Ensuring appropriate induction, training, mentoring and support is organised for the research team and communities involved
- Sharing examples of emerging good practice and impact across the research team.
- Line managing an Engagement and Involvement Officer
Wider
- Contributing to shared learning and future sustainability as part of wider communities of practice
- Acting as a key point of contact for community members and partners involved in the research
- Representing and presenting the AHS study’s engagement and involvement work to the wider research community at a senior level, including in national engagement & involvement networks as necessary.
Knowledge, skills and experience
Essential criteria
Engagement and involvement
- Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools)
- A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting
- Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice
- Awareness of culturally sensitive approaches and methods to be inclusive of all relevant perspectives, including marginalised and vulnerable groups
- Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration
- Demonstrated commitment to youth participation and the meaningful inclusion of young people’s perspectives.
Other essential criteria
- Undergraduate degree or equivalent qualification in a relevant field
- Experience of successful project management and ability to deliver, working independently.
- Ability to manage a budget and report on financial activity accurately
- Ability to work collaboratively within a multi-disciplinary team, with experience of working alongside and influencing senior level professionals
- Research literacy, with a clear understanding of large UK-wide research initiatives and the various competing demands and pressures the study will face
- Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing
- Confident using online tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365)
Desirable criteria
- Relevant qualification in engagement and involvement
- Post-graduate degree or equivalent experience
- Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood
- Familiarity with health research and data governance frameworks
- Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
- Experience using digital engagement and facilitation tools for online workshops (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint)
Dimensions
- This has been designed as a full-time role, although part-time work could be considered for the right candidate.
- Flexible working across several geographical locations in the UK. Travel may be required to AHS locations and partner organisations.
- AHS is a national organisation, and our activities take place across the UK.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available).
Please apply via CharityJob, making sure to answer the screening questions in full.
The closing date for this position is midnight on Sunday 31st May.
Interviews are currently expected to be held Wednesday 1st/Thursday 2nd July.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
Please ensure you answer each screening question in full, while staying within the specified word limits.
A great opportunity to join our Sussex focussed charity as we embark upon a new 4 year strategy.
This is a senior, high-impact post. You will lead on business development and income generation — writing bids, building partnerships and developing strategy — working closely with the Chief Executive and Senior Leadership Team.
A key part of the role is dedicated to securing funding for our Lost Woods Project, a multi-agency community development initiative running until November 2027.
Key responsibilities include:
- Designing and driving an organisational Business Development Strategy
- Writing and submitting high-quality grant applications and competitive tender bids (including £150k+ bids)
- Maintaining a strong pipeline of funding and contract opportunities
- Building and sustaining strategic partnerships across the public, voluntary and private sectors
- Leading on AirS communications, marketing and profile-raising
- Supporting smooth handover of awarded contracts into delivery
What We're Looking For
Essential:
- Proven track record of securing grant funding and winning contracts, including large bids of £150,000+
- Experience of collaborative bidding and partnership development
- Management experience in a similar organisation.
- Excellent written and verbal communication skills
- Experience of CRM systems
- Strong analytical and strategic thinking skills
- Knowledge of the national and local funding landscape and public sector commissioning
- Educated to degree level or equivalent
Desirable:
- Knowledge of the voluntary and community sector in Sussex
- Experience of Social Value and Theory of Change impact evaluation
- Formal fundraising or project management qualification
- Knowledge of community asset development, rural housing or nature-based solutions
Personal attributes: You are self-motivated, highly organised, calm under pressure, and a genuine completer-finisher. You can write compelling bids, build trusted relationships, and present confidently to a range of audiences.
Accountable to: Head of Finance and Operations Staff responsibilities: None initially (line management potential)
Salary: £45,000 (pro rata) Hours: 35 hours per week (part-time considered at 28 hours) Contract: Permanent Location: Lewes, Sussex — hybrid working.
AirS is committed to equality, diversity and inclusion. We welcome applications from all backgrounds.
To increase the capacity of rural communities to manage change for the benefit of all their constituents.



The client requests no contact from agencies or media sales.
Supporter Relations Executive
The Supporter Relations and Fundraising Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, in order to ensure a first-class supporter experience.
The Supporter Relations Executive will be responsible for delivering supporter facing engagement activities ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. This role primarily works within the Supporter Relations sub- team alongside other Executives. To ensure appropriate resourcing across the wider team and maintain SLAs, the role will also carry out donation processing and other operational tasks relating to supporter activities, where required.
We have 2 roles available.
Key Responsibilities:
Supporter Enquiry Management
· Provide exceptional supporter care, ensuring every supporter and member of the public enjoys an outstanding experience when engaging with the charity, in all communications: inbound telephone calls, emails, social media messages and enquiries by post.
· Respond to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials, within a timely and professional manner.
· Receive and respond to feedback and complaints from members of the public and supporters, as the first point of contact in the team, escalating where required.
· Ensure the integrity of the CRM database, Salesforce, by amending supporter records accurately, including coding of and processing donations.
· Promote fundraising, engagement and retention opportunities when communicating with supporters, using a range of initiatives to explain the positive impact of their donations in contributing to the charity mission, ‘for a cure’.
· Ensure formal guidelines and best practice are adhered to in relation to Direct Debits, Gift Aid, FR codes of Fundraising Practice, Gambling Commission, and Data Protection Act.
Supporter Stewardship:
· Engage in outbound telephone calls and written communications to increase the value of, or to retain supporters; this will include thanking, stewardship activity, obtaining Gift Aid declarations and vulnerability checks.
· Support the Fundraising Relationship team to manage accounts specific to their regions, to ensure excellent supporter stewardship.
· Effectively and consistently seek opportunities to build networks among our fundraising community, ensuring these are directed to appropriate fundraising teams.
· Seek opportunities for repeat fundraising, by identifying opportunities and engaging with supporters as part of our re-engagement process.
· Manage the supporter follow‑up process to ensure funds are received promptly and accurately.
· Engage supporters in the best practice in ‘in aid of’ fundraising policies and deliver promotion of this opportunity.
Knowledge, skills and experience needed:
· Experience of working in a customer facing role.
· Experience of handling queries and complaints.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Confident and engaging telephone manner.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· A professional and hard-working team player with a positive and collaborative work ethic.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Lead change through music. Shape young lives.
Chief Executive - AudioActive
Location: Sussex (Brighton & Worthing base, with regional travel)
Salary: c. £65,000
Contract: Full-time, permanent
About AudioActive
AudioActive is an ambitious youth music charity using creativity to transform young people's lives. Working across Sussex, they support young people - particularly those facing disadvantage - to build confidence, find their voice and progress into education, employment and the creative industries.
With strong local roots and growing national recognition, AudioActive combine youth work, music culture and evidence-led practice to create lasting social impact.
The Opportunity
AudioActive are seeking a new Chief Executive to lead the organisation into its next phase of impact and growth.
Reporting to the Board, you will set strategic direction, strengthen financial sustainability and lead a values-driven organisation through a period of transition and opportunity. This is a high-impact role combining strategy, cultural leadership, external influence and hands-on organisational leadership.
What You'll Do
- Set direction - lead and deliver a clear, ambitious strategy
- Lead people and culture - foster an inclusive, high-performing and youth-centred organisation
- Drive sustainability - develop income, partnerships and long-term resilience
- Champion safeguarding and inclusion - ensure young people remain safe, heard and at the heart of decisions
- Be our voice - represent AudioActive with funders, partners and across the sector
- Deliver impact - strengthen evidence, learning and outcomes for young people
About You
You are a values-led, emotionally intelligent leader with the credibility and judgement to lead a mission-driven organisation.
You will bring:
- Senior leadership experience with strategic and operational responsibility
- A track record of leading change, growth or organisational development
- Experience of fundraising, business development or income generation
- Strong financial and governance oversight
- The ability to build partnerships and influence at a senior level
- A deep commitment to young people, inclusion and safeguarding
A connection to music, youth or creative sectors is highly valued.
Why Join
- Lead a respected, high-impact organisation at a pivotal moment
- Shape strategy and growth with real autonomy
- Work at the intersection of youth, culture and social change
- Make a tangible difference to young people's lives
Recruitment Timeline:
To ensure equitable access to information and uphold AudioActive's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls with the Chair/Outgoing CEO. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Tuesday 2nd June 6-7pm and we will send you a link.
Application Deadline: 5pm, Monday 15th June 2026
First Interviews: w/c 6th July 2026
Final Interviews: w/c 13th July
How to Apply
Charity People Ltd is acting as a recruitment agency advisor to AudioActive on this appointment. Interested candidates are invited to submit a CV to and request a candidate pack in the first instance. For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala, Tiku van Houtem or send an email to Senior Appointments at Charity People
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Safeguarding and Safer Recruitment
Any offer of employment will be made subject to the receipt of satisfactory references and, where relevant, a Disclosure and Barring Service (DBS) check in line with our Safer Recruitment Policy.
AudioActive operates within robust safeguarding standards and procedures. We are fully committed to creating a safe environment for the children, young people and communities we work with. As such, we carry out comprehensive checks on all potential new staff to deter individuals with harmful intentions and reduce the likelihood of unsafe practice.
All staff who work directly with children, young people, or have access to confidential information will be required to complete an enhanced DBS check. In line with the Rehabilitation of Offenders Act 1974, applicants are required to disclose any unspent criminal convictions. Certain roles, particularly those involving work with children and vulnerable people, are exempt from the Act and may require disclosure of all convictions, including those that are spent. This will be clearly outlined in the recruitment materials for such roles.
Chief Executive Officer – Resolve West
Resolve West is recruiting a Chief Executive Officer to lead our respected charity supporting people and communities to resolve conflict and repair harm.
This part‑time role offers strategic leadership at a pivotal moment, following the retirement of our long‑standing CEO. Working with a committed Board, staff team and volunteers, the CEO will strengthen financial sustainability, partnerships and organisational culture.
Key details
- Part‑time: 24–28 hours
- Location: Bristol / Hybrid
- Salary: from £45,000 FTE (pro rata)
- Closing date: 15 May 2026
The client requests no contact from agencies or media sales.
(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)
Location: Camden (Head Office)/Hybrid (with potential for Hybrid working)
Hours: 37.5 hours per week
Interview Date: Friday 22nd May 2026 (Online)
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Executive Assistant at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Our Executive Team plays a vital role in providing strategic leadership across the organisation, ensuring strong governance, accountability and compliance while driving innovation and continuous improvement. The service operates in a dynamic, mission‑driven environment where collaboration, compassion and professionalism are central to everything we do.
About the Role
As Executive Assistant, you'll be part of a dedicated and values‑led organisation, contributing directly to the effectiveness of senior leadership and governance structures that underpin our ability to deliver high‑quality services to survivors. This is an opportunity to make a meaningful impact by supporting the leadership and governance of an organisation committed to social change and equality.
About You
You're an experienced or can demonstrate you have the skills to be a highly organised Executive Assistant who enjoys supporting senior leaders and helping things run smoothly behind the scenes. You’re comfortable working closely with the CEO, Executive Team and Board of Trustees, providing discreet, reliable and proactive support.
You’re confident in coordinating meetings and governance activity, keeping records up to date, and managing multiple priorities with care and attention to detail.You need to be IT proficient to manage digital systems, streamline workflows and support day to day operations efficiently. You need to have advanced skills in Microsoft Word and Excel experience with Microsoft teams and zoom for virtual meetings.
We are also looking for you to be able to manage shared drives and digital filing systems. Positive, pro-active and adaptable, you respond well to changing needs and are happy to support occasional evening trustee or sub‑committee meetings as part of the role.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period.
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Contract: Fixed 12-14-month contract depending on availability for start date – Full time 35 hours per week
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Salary: £60,000 per annum
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Location: London Victoria/ Hybrid
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Some evening and weekend work may be required, which can be claimed as TOIL
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Reporting to the CEO
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Line Management of 3x staff
About the Charity
A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story.
The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone.
We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive.
About the role:
As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same.
You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly.
This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind.
Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same.
You're well-suited to the interim context. You’re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with.
Benefits:
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Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)
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Option for 2 Me days
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25 days annual leave entitlement
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Option to swap bank holidays for other religious holidays
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Team Socials
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Birthdays off
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Working in a value led organisation, where we see and share the impact we have on children every day
Responsibilities
Strategy & Leadership
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Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity’s mission.
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Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability.
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Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals.
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Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity’s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities.
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Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation.
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Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders.
Governance & Operations:
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Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals.
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Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development.
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Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures
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Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident.
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Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO
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Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance.
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Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year).
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Act as the key contact with the landlord and the charity’s IT contractors, as and when required
Income Generation, Partnerships and Communication:
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Oversee the coordination and delivery of key fundraising activities, supporting the organisation’s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead.
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Play a key role in planning and delivering the 10-year anniversary event in May 2027.
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Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets.
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Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools
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Utilise the organisation’s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report.
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Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation’s communications strategy to maintain a strong digital and online presence
Finance & Sustainability
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Hold accountability for the operational delivery and financial sustainability of the charity.
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Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight.
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Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board.
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Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership.
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Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures
Personal Specification
Strategic Leadership & Drive
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Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards.
Organisational governance
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Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board.
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Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance.
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Excellent organisational & project management skills
Vision, stakeholder engagement and influence
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Experience cultivating strategic partnerships with schools, funders, and external stakeholders.
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A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines.
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Advanced communication skills, someone who can represent the organisation externally with credibility and warmth.
Change Management & Adaptability
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Experience in an interim/ short term role
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Strong people management skills, with a warm and accountable approach to developing and supporting others.
Desirable:
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Experience working directly with school and corporate partnerships
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Experience using Salesforce.
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Experience working with trustees
How to apply & Dates
To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages.
The ideal start date is August 2026
The interview process and dates will be:
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Rolling initial conversations as and when suitable candidates apply
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First formal interviews (online) 27th May
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Final interviews & presentation (in person) 2nd June
Due to the size of the Charity, we are unable to respond to all applications, therefore if you do not hear from us to arrange an interview you have not been successful with your application.
The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.
Safeguarding commitment
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.
If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
You can find out more about our commitment to anti-oppression on our website.
The Kids Network is a community of children and volunteer mentors who connect through fun, curiosity and friendship for positive social change.



The client requests no contact from agencies or media sales.
About the role
The Programme Director role is an exciting new opportunity to lead the recently established Southern VCSE Collaborative (SVC), enabling it to deliver contracts collaboratively across the voluntary and community sector and at scale. The role will be employed technically by Southampton Voluntary Services but fully seconded into SVC.
SVC is a newly established, system-backed partnership bringing together five charities – No Limits, Solent Mind, Southampton Voluntary Services (SVS), Citizens Advice Southampton and Social Care in Action (SCiA).
SVC does not directly deliver services; instead, it works through a network of VCSE partners to deliver high-quality, community-based provision. SVC currently holds a £2.8m per annum contract (6 years with the option to extend for a further 4 years) delivered through 15 providers and has ambitious plans to grow its reach and impact across Southampton, Hampshire and the Isle of Wight.
We are seeking an experienced Programme Director to provide strategic and operational leadership at this critical stage of development. This is a senior system leadership role, combining partnership-building, programme development and disciplined oversight of performance, finance and governance. As a new role, we are open to exploring the precise make up hours. The role is advertised as 0.8FTE, but other options can be suggested to deliver the required responsibilities.
You will:
- Act as the senior representative and “face” of SVC with commissioners, statutory partners and the VCSE
- Lead system, partnership and programme development across Southampton, Hampshire and the Isle of Wight
- Position SVC as a trusted system partner and secure new programmes and contracts
- Oversee delivery across multiple VCSE partners, ensuring strong performance, quality assurance and continuous improvement
- Manage contract performance, including KPIs, financial oversight and risk
- Support the Board of Directors with governance, strategy and organisational development, including fulfilling Company Secretary responsibilities
About you
You will bring:
- Significant experience working with commissioners and the voluntary sector in complex, multi-partner environments
- A strong track record of leading programmes or contracts involving multiple delivery partners
- Financial and performance management credibility, with the ability to oversee budgets, risk and value for money
- Excellent communication, influencing and negotiation skills
- The ability to operate effectively in ambiguity and shape emerging models
- A values-driven, collaborative leadership style, with the confidence to both support and challenge partners
You will have a recognised programme or transformation qualification, or equivalent senior-level experience leading complex programmes.
We are open to flexible delivery models within the set budget and welcome candidates to propose how they would structure the role.
About Southampton Voluntary Services (SVS)
Southampton Voluntary Services (SVS) is the umbrella body for local voluntary and community groups working in Southampton. They provide a wide range of services including specialist support, advice and training to their membership. They also provide and promote information to individuals and organisations on volunteering in the city.
Please note this role is employed by Southampton Voluntary Services (SVS) which means you will get the following benefits:
- 25 days' holiday (pro-rata) increasing to 30 after five years
- 5% employer contribution pension with Aviva
Hours: 30 hours per week.
Location: Multiple partnerships and sub-contractors across the local VCSE Sector.
Closing date: Monday 25 May 2026 (11.59pm).
Interview date: The first stage of interview will be a 30 minute MS Teams call on 3 and 4 June. If you are successful you will then be invited to a second stage interview which will be face to face on 12 June 2026.
NOTE TO APPLICANTS - You will be asked about gaps in your employment at interview and you will need to provide proof of your right to work in the UK before you start your employment.
Unfortunately, we cannot sponsor this role as we do not hold a sponsorship licence. Any offer for this role will be subject to a basic Disclosure and Barring Service (DBS) check and receiving your references.
We welcome people from all the communities we work in to apply. Offers are made based on merit.
Please submit your application as early as possible, as we may close this advert before the advertised closing date.
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.
This is a 12-month FTC
Key Responsibilities:
Campaign and Automation Journey Planning & Delivery
· Hands on delivery, including build and test high‑quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions.
· Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.
· Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed.
· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.
· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)
Reporting, Performance & Insight
· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.
· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.
· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.
· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.
Data, Compliance & Quality Assurance
· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.
· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.
· Champion accessibility, inclusive language and best‑practice UX within email design.
Collaboration & Stakeholder Management
· Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability.
· Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience.
· Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability.
· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.
Platform & Technical Ownership
· Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.
· Support the development of templates, modules, reusable assets and stronger processes.
· Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.
· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.
Training & Upskilling
· Champion email channel best practise to uphold high quality assurance and executional standards.
· Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys.
· Create and maintain documentation of learnings, processes, ways of working and results where required.
Knowledge, skills and experience needed:
· Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment.
· Hands‑on experience with email marketing platforms and CRM systems.
· Proven track record of improving performance through testing and optimisation.
· Experience working with data teams and segmentation logic.
· Familiarity with behavioural insights or loyalty‑building techniques.
· Strong understanding of email best‑practice, including accessibility, personalisation and UX.
· Knowledge of GDPR, PECR and data governance standards.
· Excellent copywriting and editing skills.
· Strong analytical skills with ability to turn insight into action.
· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).
· Ability to manage multiple projects with competing deadlines.
· Ability to work collaboratively across teams and managing stakeholders.
· Comfortable working autonomously, prioritising delivery.
· Proactive mindset, self-starter and passionate about customer-first communication.
· Excellent attention to detail and organisational skills
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £37,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 17th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.

