Contracts manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a motivated professional HR Adviser, knowledgeable in employment law with strong organisational and communication skills? Join our Diocese HR Team where you will have the opportunity to use your skills to make a difference.
The HR Adviser is responsible for providing expert guidance and support to managers and employees on a wide range of human resources matters, ensuring compliance with employment law, internal policies, and best practice. This role plays a critical part in promoting a positive employee experience and supporting the organisation’s people strategy.
This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.
Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.
Employee benefits include 25 days paid holiday plus bank holidays, free life assurance and employee wellbeing programme, and contributory pension scheme.
If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.
Salary: £19,200 per annum pro rata (£32,000 FTE)
Contract: Permanent, working 22.5 hours per week
Location: St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA. 2 days office based, 1 day work from home.
Some occasional travel may be required across the Diocese; you will need a valid driving licence and access to a vehicle.
HR Adviser – Job Description
Key Responsibilities
Advisory
- Provide advice to line managers on employee relations (ER) issues e.g. policies, performance management, end-to-end absence management including return to work meetings, reporting and occupational health referrals etc. Able to resolve complex employee relation issues and conduct investigations where necessary.
- Provide advice to managers across all policy and practice areas, for example on family friendly policies such as maternity, paternity, shared parental leave, carers leave, etc.
- Support the maintenance of existing policy documentation and make changes where applicable
- Proactively take responsibility for the adherence and implementation of HR policies
- Support line managers in the management of employees in probation, and where necessary extension cases
- Support line managers in performance management practices, objective setting and performance improvement plans (PIPs)
HR Analytics
- Report on HR analytics monthly and quarterly for the HR Manager, for example on headcount, sickness, recruitment analytics, staff turnover and remuneration reports.
Benefits and Payroll
- Support the HR Manager with reward strategies and implementation
- Prepare payroll changes each month for HR Manager sign off
- Assist the HR Manager with annual benchmark surveys
- Support the HR Manager in liaison with benefit providers
Talent Acquisition and onboarding
- Responsible for efficient and accurate end-to-end recruitment in all areas across the Diocese.
- Coordinate and execute the Diocese recruitment processes to include working with recruitment agencies, posting job adverts, liaising with line managers for shortlisting, offers of employment to suitable candidates, and onboarding. Liaison with the HR Administrator who will support the administration and onboarding.
- Ensuring the new joiner inductions are organised and all documentation has been received and checked.
- Produce and issue relevant documentation following promotions, job title changes, salary increases and ensure that HR records are updated accordingly by the HR administrator
Learning & Development
- Identify learning needs and appropriate methods of meeting needs in the most cost-effective way.
- Support the HR Manager in the delivery of training as required, including annual conferences and line manager training.
- Ensures training requirements are met to fulfil and maintain health and safety requirements such as First Aid and Fire Safety.
- Ensures that refresher training is completed for existing employees in data protection, cyber security, health and safety, and EDI.
- Be a trusted advisor and coach to line managers on people related issues.
- Ensure all documentation is completed by employees who are supported in their further training and education by the Diocese, including a Further Education Support Agreement.
General
- Regular review of data integrity and updates to the HRIS.
- Support the HR Manager to drive workforce planning, talent acquisition, and retention strategies
- Deal with queries from the HR inbox to ensure effective and prompt responses
- Involvement in HR projects and new initiatives as required
- Updating of HR intranet pages.
- Contribute to HR-related projects such as organisational change, restructures, and employee engagement initiatives.
- Keep up to date with developments in employment law and HR best practices.
- Support the HR Manager with volunteer management
Values
- Role Model the Diocese core values of integrity, dignity, excellence, accountability, and stewardship and the ethos and values of the wider Catholic Church.
HR Adviser – Person Specification
Competence, Expertise and Knowledge:
Essential
- Understands the people practices, processes and approaches across the employee lifecycle including for example, recruiting people, conducting learning needs analysis, creating talent pools, developing people policies, analysing people data, managing grievances.
- Able to apply legal knowledge and judgment to people practices
- Able to demonstrate evidence-based practice in decision making
- Proven problem solving ability
- Understands and interprets data and analytics and its usage, and can measure their impact and value
- Able to explore stakeholder needs and concerns using a range of methods
- Experience of managing change and different approaches
- Understands and can influence organisational systems and human behaviour to develop and maintain a positive culture and healthy working environment.
- Able to think in a systemic way to align different elements of the organisations values, culture, structures, people policies and practices to maximise organisational performance
- Aptitude in coaching, mentoring and facilitation
- Ability to manage multiple priorities in a fast-paced environment.
- High level of integrity and confidentiality.
- Proficient in HR systems and Microsoft Office Suite.
- Minimum CIPD Level 5 qualification
Desirable
- Working towards or holds CIPD Level 7 qualification
- Experience of change management
- Experience of working in the reward arena and adept at data analysis
- Experience in not-for-profit sector or public sector
- Experience supporting organisational change and employee engagement initiatives.
How to Apply
Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying. Please state ‘HR Adviser’ in your cover letter title.
The closing date for applications is Sunday 10th August, at 10pm.
We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.
You will be notified should we wish to progress your application and invite you to an interview.
The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.
You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
Bringing people closer to Jesus Christ through His Church




The client requests no contact from agencies or media sales.
Westway Trust are seeking a dedicated and experienced Children Services Manager with a track record of managing a Good or Outstanding Oftsed rated Early Years’ service, who will be committed to supporting and enhancing the lives of children in the North Kensington community.
This role is key to positioning the Trust as a provider of affordable, vital and culturally appropriate services. Reporting to the Senior Manager Learning, you will lead and manage on all aspects of the Trust’s nursery and crèche services, ensuring the highest standards of health, safety, safeguarding, and Ofsted requirements are met. You will manage a team of full and part-time staff and will build strong partnerships with families and the local community. You will be a confident communicator working closely with statutory regulators, commissioners, partners and stakeholders.
If you have a passion for making a positive difference in young people lives, as well as developing and managing a team, this role could be for you.
Key responsibilities of the role include but not limited to:
- Manage the staff team to deliver the Nursery and Crèche services.
- Liaison with all relevant members of staff to ensure maximising the team’s opportunities for employment, personal and professional development and organisational engagement.
- Develop, monitor and review activities to ensure high standards of childcare and learning.
- Quality assure and develop and improve services to maintain and improve our Ofsted position.
- Attend budget planning with the finance team to ensure a full understanding of the budget; good budget management and a strong out-turn in line with the growth strategy.
- Keep appropriate records of all children and account for their social and individual developmental needs.
- Monitor and report against the delivery objectives of the service providing observation and feedback to Nursery and Crèche workers so that they can improve their own direct planning and delivery and qualifications.
- Provide data as required for reporting internally to your line manager and through the Trusts Governance, and externally.
Qualification:
- Relevant qualification in childcare at a minimum Level 4.
- Safeguarding (desirable)
Knowledge and Experience:
- Minimum 2 years’ experience of managing a Nursery with experience of all the relevant duties, monitoring, reporting and quality improvement.
- Experience of being the main contact for Ofsted.
- A track record of working collaboratively with colleagues, partners and stakeholders to develop successful partnerships, growth, and achieve joint success.
- Strong experience of planning ahead, scheduling, attention to detail and problem solving.
- Experience of managing staff and supporting their development.
- Experience of managing resources and budgets.
- Strong verbal and written communication skills and experience of writing reports.
- Knowledge of Safeguarding.
- Experience of delivering a service that demonstrates an understanding of different cultures.
- An understanding of the issues facing North Kensington and a track record of working alongside beneficiary communities (desirable)
Benefits of working for Westway Trust:
- Great location in the heart of Portobello, North Kensington
- Investor in People (IiP) employer
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Sick pay scheme
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Sunday 17 August 2025 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended. Please apply directly from our website.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.
What does the role involve?
The Membership and Awards Assistant is a new role in the Membership team at the British Pharmacological Society. The Membership and Awards Assistant will work with the Membership and Awards Manager, other Society staff and the Society’s members to ensure that all aspects of the membership and awards service are operated effectively and efficiently, including membership, awards and travel bursary applications, member renewals and progression, and election to Fellowship and Honorary Fellowship.
Who would suit this role?
You will have solid experience working in a membership organisation and/or experience of dealing with customer service enquires, using Customer Relationship Management (CRM) systems, processing records, paying close attention to detail, and the ability to suggest and make improvements to procedures. We encourage innovative and creative thinking to enable us to effectively showcase and promote the work of the Society and our Members.
The team at the Society is fun and dynamic, and this role would be well-suited to someone who thrives on working in a collaborative setting.
This is a hands-on role that will allow the right candidate to have autonomy over their role.
The Society’s charitable mission is to promote and advance all disciplines of pharmacology in the discovery, development and use of medicines.
The client requests no contact from agencies or media sales.
Salary: £24,570.00 per annum
Location: Shelter shop, Glasgow Kelvinbridge
Contract: Permanent
Hours: Full time 37.5 hours
Closing date: Thursday 14th August 2025 at 11:30pm
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Glasgow Kelvinbridge shop.
About you
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.
You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter Scotland
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle.
We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Ideal start date: ASAP, as agreed with candidate
Purpose of the Role:
As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.
Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. You'll have full product ownership, managing the delivery lifecycle from end-to-end: from marketing, to pipeline development and entrant submissions, data analysis, reporting and evaluation, as well as ongoing development and improvement.
In addition, by collaborating with existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.
We’re looking for someone who is willing and able to move easily between strategic thinking and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.
Key Responsibility Areas
- Product ownership and project management
- Product and service development
- Quality standards
- Customer service and value proposition
- Stakeholder management
- Systems and processes
- Team development and collaboration
- Line Management (Matrix structure)
Please review the attached pdf for the full job description.
Person Specification (Knowledge, skills and experience required)
Project management and product development
- Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs
- Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery
Stakeholder engagement
- Strong interpersonal and communication skills, with experience building and managing relationships
Policy and data skills
- Understanding of issues related to social mobility, diversity and inclusion, or workforce development
- Understanding of and/or experience in benchmarking tools, indices or assessment frameworks
Commercial and customer service
- Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail
- Confidence in public speaking, presenting or facilitating workshops with professional audiences
IT skills
- Experience using Microsoft Office
- Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce
- Experience of or understanding of managing and using digital platforms for programmes, products and/or services
Please review the attached pdf for the full person specification.
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August:
- A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills.
- A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)
Please note that generic applications and CV’s will not be considered.
We unlock potential, broaden horizons and create opportunities for young people



The client requests no contact from agencies or media sales.
Are you a fundraising expert intrigued by the idea of transforming healthcare through the power of volunteering? If so, we have an incredible opportunity for you!
Helpforce is on a mission to revolutionise health volunteering and we need a dynamic, strategic, and results-oriented Head of Business Development to be at the forefront of this exciting journey. This is your chance to shape the future of a rapidly growing national charity, working at the intersection of innovation, impact, and social good.
In this role, you'll be responsible for driving the growth of our income-generating portfolio, securing new business, and forging high-value partnerships with the NHS and the broader healthcare sector. You'll also oversee the fundraising function, ensuring seamless alignment between our commercial growth and philanthropic income. This dual role is perfect for a senior professional who thrives on relationship building, business innovation, and revenue generation from both commercial and charitable sources.
Since our launch in 2017, we've been pioneers with a clear vision for a nation where volunteering is integral to healthcare being its very best. We collaborate closely with NHS Trusts and other healthcare organisations to co-create expert volunteering models that meet healthcare’s biggest challenges, while generating evidence that showcases the value and impact of initiatives. Our insights empower health leaders across the UK to invest in solutions that enhance patient experience, reduce pressure on staff, and bring meaningful benefits to tens of thousands of people who volunteer their time and talents.
This is not just any job, this is a chance to make a tangible difference to the lives of millions who receive and deliver healthcare.
Key Responsibilities
Business Development — Core Focus
- Develop and lead the business development strategy to expand market presence, secure new contracts, and grow sustainable income streams.
- Identify new markets, service offerings, and strategic partnerships that align with Helpforce’s mission and impact goals.
- Lead negotiations for contracts, partnerships, and commercial agreements.
- Oversee the preparation of bids, proposals, and tenders, working with internal teams to ensure high-quality submissions.
- Leverage Helpforce’s reputation and evidence of impact to generate new business opportunities.
- Conduct market research and competitor analysis to inform strategic decisions.
- Build strong commercial relationships with public sector bodies, corporate partners, and health system leaders.
Fundraising — Leadership Oversight
- Provide strategic oversight of all fundraising activities including trusts, foundations, major donors, and institutional funders.
- Directly line manage the fundraising function, providing leadership, coaching, and performance oversight.
- Support the development of high-quality funding applications, stewardship plans, and donor communications.
- Ensure fundraising activities comply with ethical standards, contractual obligations, and regulatory requirements.
- Work closely with the CEO and Trustees on high-value fundraising relationships.
Leadership & Strategy
- Serve as a key member of the Senior Management Team (SMT), contributing to organisational strategy and leadership.
- Set income targets, KPIs, and performance metrics across business development and fundraising.
- Work with Finance to monitor budgets, forecast income, and manage financial risks.
- Represent Helpforce externally at high-profile events, conferences, and with key stakeholders.
Relationship Management
- Build and maintain relationships with donors, funders, corporate partners, and public sector stakeholders.
- Support senior-level relationship-building with strategic funders and institutional partners, working alongside the CEO and Trustees where appropriate.
Person Specification
Essential
- Senior-level experience (7 years) in business development, commercial partnerships, or strategic fundraising,
- Experience in a non-profit, NGO, social enterprise, or impact-driven business.
- Proven track record of securing significant business contracts or partnerships.
- Strong leadership and line management experience.
- Excellent negotiation, commercial acumen, and contract management skills.
- Outstanding relationship-building skills with diverse stakeholders including public sector, corporate, and philanthropic partners.
- Experience in setting and delivering income growth strategies.
- Strong written and verbal communication skills for proposals, reports, and presentations.
Desirable
- Sector knowledge: [e.g. healthcare, NHS].
- Knowledge of CRM systems and fundraising databases.
Equality and Diversity
Helpforce encourages applications from all backgrounds, communities and industries. We're committed to having a team that has diverse skills, experiences and abilities. We actively encourage BAME and disabled applicants and value the positive impact that difference has on our organisation. We are committed to equality and diversity within our workforce and all opportunities provided by Helpforce.
Location: Remote, but travel to the London office will be required, as will UK wide client meetings.
Salary: c.£62,000 per annum
Benefits: Competitive
Closing date for applications is 21st August 2025. Please use the application link to send us your CV and a covering letter to support your application. Applications submitted without a covering letter may not be considered.
REF-223097
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
We are now seeking a Director of Finance and Resources to join our senior leadership team. This is a strategic and mission-critical role that will shape the operational and financial foundations of the charity during an exciting phase of growth and transformation following recent mergers and expanded contracts.
About the Role
As Director of Finance and Resources, you will report directly to the Chief Executive and work closely with the Board of Trustees, leading the charity’s Finance, HR, Infrastructure, Legal, and Governance functions.
You will:
- Develop and implement a forward-looking financial strategy that supports sustainable growth and fundraising
-
Provide leadership across Finance, People, and Infrastructure teams (managing three Heads of Department)
-
Oversee risk, compliance, procurement, legal and IT systems, ensuring efficiency, resilience and value for money
-
Act as a trusted advisor to the CEO and Trustees, supporting strategic planning and business transformation
-
Foster a collaborative, inclusive and high-performance culture across the organisation
This is an ideal opportunity for a commercially savvy, values-driven leader who thrives on bringing clarity, stability, and strategic foresight to complex organisations.
About You
We’re looking for a senior finance leader with a professional accountancy qualification (ACA, ACCA, CIMA or similar) or equivalent financial and commercial management experience gained in an organisation of comparable scale or complexity.
Ideally, you will bring:
- A strong track record of financial leadership, strategic planning, and operational delivery
- Experience working with (or within) third sector organisations and/or government-funded programmes
- An inclusive, engaging leadership style, with the ability to inspire teams and influence stakeholders
- A deep understanding of compliance, risk, and governance in a mission-driven environment
- A genuine commitment to supporting the Armed Forces community
Interested? Want to know more about the Charity? please visit our website
Eager to know more the role? Have a look at the Job Description attached or if you'd like to discuss the role with someone, feel free to contact us.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday, 17 August 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Epic at a Glance:
At Epic, we strive to build a world where children and youth - no matter their race, gender, sexual orientation or place of birth - have access to a future full of promise and opportunity. We are a global foundation backing groundbreaking non-profits around the world - the changemakers and innovators that are transforming the lives of children and youth and protecting our planet for generations to come.
Groundbreaking charities often struggle to secure smart money to drive impact. Donors want to give more, but are held back because they lack trust, time, and knowledge. Epic bridges the gap between the social entrepreneurs forging solutions to today’s pressing challenges, and the individuals and businesses who want to pool their resources to drive positive change. We curate and monitor highly-vetted portfolios of organisations that we back in order to foster lasting change. We operate strictly on a pro bono basis: 100% of donations received go directly to the organizations in our portfolio.
Now in our 10th year, we have mobilised over $91 million and supported 57 organizations in 11 countries across 4 continents, since 2015. In the UK, we raise between US$2-2.5 million annually, and there is potential and aspiration to grow this to US$3 million by the end of 2027.
Summary of the position
Epic is looking for a Development Manager to support the activities of the UK Development Team to help us ‘make giving the norm’.
The Development Manager will work with the UK Director in our small team in the UK, as well as working closely with colleagues in Paris and Brussels.
This position offers candidates the opportunity to develop their skills across a range of fundraising disciplines including corporate fundraising, major donor engagement, events, and philanthropy.
This position will work with a deeply engaged team in an international environment. Given the versatile nature of the responsibilities and the small team size, candidates will need to show demonstrable flexibility, adaptability, and the ability to take ownership and work independently.
Epic offers an enriching and supportive work environment with opportunities for professional growth and network development. This is an exciting opportunity to join an innovative organisation that places social impact at the heart of its mission.
Key Responsibilities :
With support from the UK Director, the Development Manager will work collaboratively with the Director and wider UK team and Development colleagues in Paris and Brussels to execute the fundraising strategy in the UK. The Development Manager is a key role in a small team, and will contribute new ideas, networks and results to help us meet our income targets and therefore create more positive impact for children and young people globally. More specifically, the key responsibilities of this role are outlined below.
1. Business Development (65%)
- Lead prospect research and outreach efforts to expand Epic’s prospect donor pool in the UK: monitor the fundraising ecosystem, conduct in-depth prospect research and engage in proactive outreach campaigns through LinkedIn, emailing, digital networking and in-person events. This will include attending early morning and evening events as required.
- Set conversion objectives and support conversion from leads to donations
- Identify and secure lead opportunities within networks and events
- Pitch Epic and its various Giving Solutions to potential donors, and build tailored proposals when needed
- Maintain high discipline and consistency in follow-up with leads and donors: use Epic’s CRM to build a consistent pipeline of prospects, as well as maintaining the database with accurate and up to date donor information
- Evaluate and monitor the return on investment (ROI) of events and fundraising campaigns
- Prepare compelling fundraising communications, materials and presentations for donor meetings and events
2. Nurturing & engaging the UK Community (20%)
- Contribute to Epic’s engagement strategy for current donors to ensure an 80% renewal rate
- Maintain regular touchpoints with a subgroup of donors through activities such as sharing monitoring reports, organising project visits and volunteering opportunities in the UK, and scheduling regular calls and face to face meetings.
- Act as the main point of contact for a subset of donors and answer their enquiries in a timely manner
- Craft and manage engagement opportunities such as UK events and webinars, including drinks, talks, breakfast events, and provide support to the organisation for the annual gala nights. Support will be provided for certain events by our in-house dedicated Events team.
3. Fundraising-related administration (15%)
- Manage donor-related administrative tasks, such as regular use of Epic’s CRM (Salesforce), donation forms, meeting preparation, minutes (where applicable), and
- Process all donations, using Salesforce and related donation platforms, in a timely manner each month
- Liaise with international fund vehicles, such as Myriad USA, to ensure all international donation commitments are fulfilled.
Position Requirements :
- Candidate must have the right to work in the United Kingdom
- Excellent level of English (both spoken and written) required
- Proficiency in French (written and spoken) highly desirable
- A minimum of 5 years’ experience in a sales, fundraising or business development role, with demonstrable experience of securing 5- and 6-figure gifts
- Experience within the charity sector is desirable but not required
- Experience using software packages such as Google Suite, Microsoft Office, Canva and other applications
- Excellent communication and interpersonal skills
- Commitment to attend external events (including evening events) and comfortable networking with a variety of people across different communities
- Experience with a CRM is required and preferably some experience of using Salesforce
- Strong self-discipline and project management skills
- Excellent organisational skills and a strong eye for detail
The Epic UK team is a small but dedicated team. The role requires flexibility and a start-up attitude. This is a full time, permanent position, based in the London office with the opportunity for two remote working days each week. This role reports to the UK Director and will involve closely working with Epic’s global development team, as well as with the Engagement, Programs, Marketing and Communications, and Operations teams.
Contract Details
- Position based in central London (Mayfair), UK (with option to work from home 2 days per week).
- Contract type: Permanent, full-time
- Salary range: £35,000-£40,000 gross annual (depending on experience)
- Start date: As soon as possible but within 3 months of the offer
Employee Benefits
- Flexible Work Arrangements: Up to 2 days remote working per week.
- 5 weeks (25 days) of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year.
- Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents.
- Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions.
- £150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.
- Epic subsidizes 50% of the cost of weekly, monthly, or annual local transportation passes (London Underground and London Buses).
- A monthly tax-free homeworking contribution in the amount of £26 per month for all eligible staff on a permanent contract and who have successfully completed their trial period.
- Workplace Amenities: Access to modern workplace amenities: onsite kitchen and snacks, and recreational facilities.
How to Apply:
Please use charityJob to submit a copy of your CV and a cover letter to Lisa Robinson. Applications without a cover letter will not be considered.
Epic is dedicated to ensuring equal opportunities in employment. We hire based on merit, and all candidates will be considered for employment regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sex, or sexual orientation. At Epic, we seek individuals who share our passion for what we do, bringing diverse backgrounds, perspectives, and experiences to collectively make a positive impact.
If you require any assistance with your application or preparation for an interview for one of our job openings, please contact Lisa Robinson via the application process. We are committed to ensuring you have a positive and comfortable experience.
Application and interview steps:
Our recruitment process is designed to be fair, efficient, and respectful of your time. After an initial 20-minute screening call to review and confirm eligibility criteria, shortlisted candidates will go through the following stages:
- First Interview – with a member of the Development team
- Case Study – to assess role-specific skills and approach
- HR Interview – to discuss values, motivation, and team fit
- Second Interview – with a member of the Development team
- Final meeting – with the CEO
Please note that reference checks will be conducted before confirming any job offer.
To apply, please submit a copy of your CV and a cover letter to Lisa Robinson using the CharityJob Apply button.
Please note that applications submitted without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Level Lead
Location UK-based – Flexible – Colchester, or home-based with monthly travel to Colchester, depending on candidate. Overseas travel with trips lasting from between 10-14 days
Contract 3-6 month Fixed Term Contract – Full-time. Applicants must be eligible to work in the UK
Salary £27, 809 per annum
Background
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. Last year we finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
Our Global Strategy marks a significant evolution in our organisational direction, introducing innovative approaches and renewed priorities. This includes our first-ever global Theory of Change (ToC), our most comprehensive Monitoring, Evaluation, Accountability and Learning (MEAL) framework to date, a Research and Innovation strategy, and a dedicated Advocacy sub-strategy to guide our influencing efforts.
Within this context, the Programmes Officer will play a vital role in supporting the work of the Programmes and Advocacy team. This is a dynamic and multifaceted position that spans the areas of research, implementation, advocacy, and MEAL. The successful candidate will be a proactive and well-organised individual, capable of managing multiple responsibilities, coordinating projects, and fostering effective communication across teams and departments.
Job Purpose
The purpose of the role is to provide essential support to a small, dedicated team within the UK Programmes and Advocacy team, facilitating the effective planning, implementation, and monitoring of projects aimed at addressing leprosy and LF. Working closely with the Senior Programmes Manager and the team, the Programmes Officer will ensure seamless coordination of activities, enhance data-driven decision-making processes, and contribute to impactful advocacy and research initiatives.
Working Relationships
- Reports to Lepra UK’s Senior Programme Manager
- Works closely with the Programmes and Advocacy Team
- Day-to-day management liaison with the State Coordinators and other staff of Lepra’ sister organisation in India, LEPRA Society and the Lepra Bangladesh team.
- Close working links and collaboration with institutional funders and partners
- Close working links with other Lepra teams in the UK – namely, the Fundraising and Communications Team and the Finance and Operations team.
- International travel as needed for programmes oversight and support, and external representation.
Key Responsibilities
Programme Support (40%)
- Assist the Senior Programme Manager (SPM) in the planning, implementation, and monitoring of leprosy and LF related projects.
- With oversight from the SPM manage the implementation of small projects
- Coordinate with colleagues in India and Bangladesh to ensure smooth execution of project activities.
- Assist in preparing detailed reports including quarterly progress reports, annual reports and end of project reports, presentations, and project documentation as required.[VK1]
- Assist in tracking progress against work plans, budgets, and project milestones.
Administrative and Logistical Support (10%)
- Scheduling meetings and coordinating travel arrangements
- Preparing meeting agendas, taking minutes, and tracking action points.
- Supporting the coordination of team-wide planning and reporting processes.
Research Support (10%)
- Work closely with the Head of Research to facilitate research activities and technical assessments.
- Assist in the collection and analysis of qualitative and quantitative research.
- Assist in preparing and disseminating research findings through reports, publications, and presentations.
MEAL Support (10%)
- Contribute to maintaining robust Monitoring, Evaluation, Accountability and Learning (MEAL) systems by supporting the team in collecting, analysing, and reporting data on project outcomes and impact.
- Support the collection and analysis of the recent baseline study in India.
- Support the data collection and analysis process for the annual report.
- Support the team in monitoring performance through tracking process indicators, monitoring for trends and contributing to trends analysis.
- Support the development and maintenance of databases for tracking project progress and performance indicators.
Advocacy Support (10%)
- Develop and prepare advocacy materials including briefs, presentations, and reports.
- Prepare advocacy materials, including briefs, reports, and presentations.
- Provide operational and content support for advocacy activities.
Consulting with stakeholders, partners, and donors (10%)
- Act as a donor liaison point for institutional funding.
- Deliver presentations on behalf of the organisation to partners and donors at meetings and conferences.
- Support the Fundraising and Communications Team to create compelling fundraising proposals and communications materials which compliment Lepra’s strategic objectives.
Safeguarding (10%)
- Promote a culture of respect, transparency and accountability within Lepra’s implemented projects.
- Ensure suitable safeguarding measures are in place and followed in all projects.
- Support the integration of strong safeguarding and Prevention of Sexual Exploitation and Abuse (PSEA) practices into project design and delivery.
- Contribute to the effective implementation of Lepra’s Safeguarding and PSEA policies and procedures and promote a safeguarding culture within the organisation.
Person Specification
Qualifications
Essential
- Bachelor’s degree in Public Health, Social Sciences, International Development, or related field or equivalent experience.
- Experience in project coordination, preferably in the health; humanitarian or in the international development sector.
Desirable
- Relevant post-graduate qualification
- Relevant professional health-related qualification
- Project Cycle management qualification
Knowledge and Experience
Essential
- Experience in project coordination or management, preferably within the health or humanitarian sector.
- Ability to plan, execute, monitor, and evaluate projects effectively.
- Experience in coordinating multiple tasks and managing timelines effectively.
Desirable
- Experience as a project coordinator, preferably gained with an overseas development organisation or in academia, in a similar health focused role.
- Experience in data collection, analysis, and reporting is an advantage.
- Experience with statistical analysis software or GIS mapping tools.
- Experience working in or with Southeast Asian communities.
- Proficiency in one or more Indian languages (e.g., Hindi, Tamil, Bengali, Telugu, etc.) is an asset.
Skills, Attitudes and Personal Qualities
- Strong organisational skills and attention to detail.
- Excellent administrative skills, specifically Excel and significant experience in MS Office packages.
- Excellent written and verbal communication skills.
- Ability to work collaboratively in a small team, across departments and in international settings.
- Ability to work independently, be flexible and prioritise workload.
- Ability to handle multiple projects simultaneously and meet deadlines.
- Ability to travel within the UK and overseas.
- The right to work in the UK.
We have fully embraced flexible working and the role can be either fully remote, hybrid or fully based at our Colchester offices. We offer a lot of flexibility in working practices and there is free reserved parking available. We also offer 26 days annual leave plus public holidays (pro-rated), pension, Employee Assistance Programme and support from an in-house well-being team.
Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.
If you require any reasonable considerations such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Up to £40,000 per annum (dependent on experience)
Location: Remote
Contract: Permanent, Full Time
Responsible to: Chief Executive Officer (CEO)
Responsible for: Overseeing and managing the Fundraising Department (including the recruitment and organisation of volunteers)
Purpose of the Role: To develop and implement effective fundraising strategies that secure vital resources for IAC UK’s charitable initiatives.
About Us
IAC is a rapidly growing charity that empowers communities worldwide through compassionate support, advocacy, and practical assistance. With a core focus on helping orphans and widows in affected regions, we address urgent needs and help build sustainable futures. Thanks to our established presence in the UK, US, and Türkiye, we deliver impactful aid wherever it’s needed most.
Key Responsibilities
- Fundraising Strategy & Planning
- Develop, implement, and refine a multi-year fundraising strategy aligned with IAC UK’s mission and objectives.
- Identify and explore new income streams to expand funding sources and diversify revenue.
- Donor Relationship Management
- Cultivate existing donor relationships and establish new donor networks to increase long-term engagement and support.
- Create compelling cases for support, proposals, and campaigns that reflect IAC UK’s values and impact.
- Volunteer Recruitment & Coordination
- Oversee the recruitment, training, and retention of volunteers to support all fundraising activities.
- Develop volunteer engagement initiatives, ensuring volunteers are well-supported and recognized for their contributions.
- Event & Campaign Management
- Plan and execute a variety of fundraising events, online campaigns, and community initiatives, ensuring they are delivered on time and within budget.
- Manage event logistics, supplier negotiations, and campaign communications to maximize awareness and financial return.
- Budget & Financial Oversight
- Prepare and manage the fundraising budget, monitoring income targets and expenditure.
- Compile regular progress reports for senior leadership and trustees, highlighting achievements, challenges, and recommendations.
- Compliance & Governance
- Ensure that all fundraising activities comply with UK regulations, GDPR requirements, and the Code of Fundraising Practice.
- Maintain accurate records and documentation to enable transparent reporting and auditing.
- Team Leadership & Collaboration
- Lead, mentor, and motivate a small fundraising team, setting clear objectives and managing performance.
- Collaborate with other departments (Marketing, Events, Finance) to integrate fundraising efforts into the wider organisational strategy.
Qualifications & Requirements
- Demonstrable experience (3+ years) in a fundraising or development role within the charity or not-for-profit sector.
- Proven success in securing grants, major gifts, or corporate sponsorships, with a track record of meeting or exceeding income targets.
- Exceptional communication and interpersonal skills, with the ability to cultivate relationships with a diverse range of stakeholders.
- Excellent project management and organisational skills, able to manage multiple campaigns and deadlines effectively.
- Highly motivated and proactive, with a genuine passion for social impact and community development.
- Collaborative and supportive leadership style, fostering a positive, inclusive team culture.
- Adaptable, innovative problem-solver with a drive for continuous improvement.
Compensation & Benefits
- Competitive Salary: £35,000 – £40,000 per annum (dependent on experience).
- Performance Bonus: Competitive bonus structure tied to fundraising milestones.
- Remote Working: Flexible, home-based role.
- Generous Holiday Allowance: 28 days of annual leave (including bank holidays).
- Inclusive Culture: A supportive and inclusive workplace that values diversity and encourages new ideas and innovation.
Note: Travel for in-person meetings may be required.
How to Apply
Please submit your CV and a cover letter (optional) detailing your relevant experience, achievements, and motivation for joining IAC UK.
IAC UK is an equal opportunities employer and encourages applications from candidates of all backgrounds and experiences.
The client requests no contact from agencies or media sales.
About the role
We are seeking a Risk and Compliance Manager to play a key role in strengthening MAP’s governance, risk management and compliance frameworks. Reporting to the Deputy Director of Risk and Compliance, you’ll lead the day-to-day implementation of risk assessments, compliance checks, policy oversight, and due diligence processes. This is a cross-functional role working closely with teams in the UK and field offices to ensure regulatory and donor compliance, ethical conduct, and risk awareness across the organisation.
About you
You’ll bring at least five years’ experience in risk, compliance or audit, ideally within the charity or humanitarian sector. You’ll have excellent analytical, communication, and training delivery skills, with a solid understanding of compliance frameworks, donor regulations, and ethical standards. A relevant qualification or certification (e.g. IRM, ICA) is highly desirable. Arabic language skills are a plus.
If you are a proctive, values-driven professional who thrives in a fast-paced environment and is passionate about upholding integrity and accountability in humanitarian work, we’d love to hear from you.
Key Responsibilities
Risk Management
• Maintain and regularly update the corporate risk register and support country teams in localised risk
identification and tracking.
• Facilitate risk assessment workshops and training for staff on identifying, analysing, and mitigating
operational and strategic risks.
• Monitor and analyse trends in incidents, near misses, and vulnerabilities to inform continuous risk
mitigation efforts.
Regulatory and Donor Compliance
• Conduct internal compliance reviews and targeted spot checks to assess adherence to donor, legal,
and internal policy requirements.
• Monitor compliance with safeguarding, anti-fraud, anti-terrorism, sanctions (e.g. OFSI), and other
critical MAP policies.
• Provide compliance and risk-related input during proposal development, programme design, and
donor reporting cycles.
Due Diligence Oversight
• Lead due diligence assessments for partners, suppliers, and grantees, ensuring alignment with MAP’s
Due Diligence Framework.
• Conduct follow-up reviews and verification checks, and support teams in completing and
documenting appropriate due diligence procedures.
• Contribute to ongoing improvements of MAP’s due diligence tools and processes and deliver
relevant training and guidance to implementing teams.
Policy and Procedure Oversight
• Assist the Deputy Director of Risk and Compliance in drafting, reviewing, and updating MAP’s risk
and compliance-related policies.
• Ensure policies are rolled out effectively, understood, and consistently applied across all
departments and country offices.
Training and Capacity Building
• Deliver awareness and induction training on risk management, compliance, and ethical conduct to all
staff.
• Coordinate regular refresher sessions and support field and HQ teams in building their compliance
and risk management capacity.
Reporting and Advice
• Prepare regular reports, dashboards, and analysis on the status of compliance, risk trends, and
mitigation progress for senior management.
• Advise staff and managers on compliance-related issues, policy interpretation, ethical dilemmas, and
practical risk mitigation strategies.
• Escalate significant risks or non-compliance concerns to the Deputy Director of Risk and Compliance
in a timely and clear manner.
Person Specification
Qualifications and Experience:
•Professional Qualification: Educated to degree level in a relevant discipline. A compliance or riskrelated certification (e.g. IRM, ICA) is desirable.
•Risk & Compliance Experience: Minimum 5 years in a compliance, risk management or audit role.
Experience working with internal policy enforcement, donor regulations, or NGO legal compliance.
•Controls & Policy: Demonstrated experience implementing policy oversight or contributing to compliance frameworks. exposure to safeguarding, GDPR, or anti-bribery requirements.
•Sector Knowledge: Familiarity with development, humanitarian or regulated NGO settings is beneficial.
Skills and Knowledge:
• Language Proficiency:
oFluent in English, both written and spoken.
oArabic is an advantage for field communications.
•Governance, Risk & Controls: Understanding of risk assessments, compliance audits and governance
best practices.
•Regulatory Compliance: Awareness of charity law, donor compliance, and safeguarding.
•Analytical Skills: Ability to evaluate processes and detect gaps or inefficiencies.
•Communication: Strong writing and presentation abilities.
•Organisation & IT: Capable of managing multiple tasks and confident with Excel, SharePoint, and policy
tracking systems.
Personal Attributes and Other Requirements:
• Integrity: Demonstrates confidentiality, neutrality and professional ethics.
• Cultural Sensitivity: Works effectively with global colleagues and understands context-specific risk
dynamics.
• Proactivity: Acts on issues and flags concerns early.
• Travel: Open to limited international travel as required.
• Alignment: Belief in MAP’s mission, with commitment to equity and humanitarian principles.
This job description is not exhaustive and is intended as a guide to the role. It will be reviewed periodically and
may be amended to meet the evolving needs of Medical Aid for Palestinians. The Head of Internal Audit will be
expected to operate in line with any organisational policies and procedures and to uphold MAP’s ethos of
dignity, accountability, and solidarity in all areas of work
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you make a difference to the lives of thousands of young people? Do you want to develop your career within a multi-award winning social enterprise?
WHAT WE DO
Our mission is to provide mental health support available to everyone, everywhere. Tellmi is a multi-award winning fully moderated, anonymous, mental health service predominantly for young people aged 11-25. The Tellmi app safely enables young people to talk about difficult things and encourages them to help themselves, by helping each other. Beneath an engaging anonymous peer to peer feed, Tellmi integrates the latest psychological research to promote the development of protective factors such as emotional resilience, empathy, social skills, stress management and coping techniques. Tellmi is commissioned by the NHS and Local Authorities across the UK and works closely with schools, CAMHS and VCSFEs.
The Tellmi app is free to download with premium features in commissioned areas. The app is available 365 days a year, 24/7 and our moderators, counsellors and therapists are available from 8:30am until 11pm everyday.
YOUR ROLE
Your role is to ensure the operation of the Tellmi Mental Health Service is safe and effective for all users. This role encompasses direct support for our users via the Tellmi app as well as behind the scenes management of operations. You will be one of the counsellors on call to respond to high risk posts during daytime working hours. You will manage the human element of our digital service including the users, moderators, counsellors, therapists and volunteers. You will take a keen interest in the wellbeing of our users and through curiosity and compassion ensure that they receive the best support that we can provide. You will succeed in this role if have experience of counselling, youth or social work and you are a good communicator who is able to win the trust of your team through compassionate accountability.
As Designated Safeguarding Lead (DSL) you will take primary responsibility for safeguarding and child protection within Tellmi. You will act as a point of contact for staff and volunteers, providing advice and support on child welfare and protection matters relating to our users. You will manage safeguarding concerns, liaise with external agencies especially in commissioned areas and ensure the company’s safeguarding policies are up-to-date and effective. Although an important responsibility the DSL element is a relatively small part of the overall role.
You will report directly to the Co-CEOs. We are looking for someone who is highly proactive, totally reliable and is eager to take the initiative to help us continually improve the service. We will expect you to enjoy learning and actively pursue continual professional development to ensure that you are fully up to date with the latest policies, regulations and guidance related to your role. You will be expected to share in the on-call remote support of moderators, counsellors and therapists in the evenings and weekends.
This role offers considerable opportunity for career progression as the business grows.
YOUR SPECIFIC DUTIES
Moderation, counselling and supervision (15%)
-
Responsible for responding to high risk users during the day including emergency third party disclosures if required.
-
Providing occasional cover for moderation or counsellors at any point during the operational hours.
-
On call for ad hoc support of counsellors and therapists during evenings and weekends (typically three to four times a week).
Management and oversight of moderators, counsellors, therapists and volunteers (25%)
-
Organise and manage rotas for moderators/counsellors.
-
Process and monitor referrals for Tellmi Therapy.
-
Performance manage and oversee quality control of moderators, counsellors and therapists.
-
Maintain and develop guidance, training, policies and operating procedures (SOPs).
-
Be the first point of contact for moderators, counsellors and therapists to support with operational issues and queries.
-
Facilitate peer supervision sessions for counsellors and therapists
-
Manage recruitment of new moderators, counsellors and therapists including identifying workforce needs.
-
Deliver moderation, counsellor and therapist training.
-
Provide strategic oversight and operational support for the SuperPeer volunteer programme.
-
Provide occasional support with training of the SuperPeer volunteers.
Designated Safeguarding Lead (10-15%)
-
Maintain a level 3 safeguarding qualification and other relevant CPD for both children and adults
-
Ensure that all staff and contracted staff maintain the safeguarding qualification appropriate to their role.
-
Have primary responsibility for safeguarding for children and adults across the company (users and staff).
-
Maintain and develop the Tellmi Safeguarding policy.
-
Be on call for urgent safeguarding matters.
-
Identify, monitor and create support plans for complex Tellmi users.
-
Be the named Caldicot Guardian (training provided if needed).
-
Write safeguarding and incident reports.
-
Liaise with the Service Delivery Contract Leads to determine how to share safeguarding information in commissioned areas.
-
Create NHS safeguarding assurance reports and attend relevant meetings in commissioned areas.
-
Undertake the duties of Patient Safety Manager for NHS contracts including attending relevant meetings, maintaining patient safety procedures and reporting patient safety incidents.
App operations (40%)
-
Monitor for issues arising on the app and report as appropriate.
-
Make use of data generated by the app to monitor and report on the general performance of the Tellmi service.
-
Contribute to the management of the Tellmi Directory.
-
Use knowledge of user behaviour and app operations to contribute to the development of the app.
-
Line manage the Operations Assistant.
-
Collate user feedback.
-
Manage user accounts and permissions on the Tellmi platform.
-
Contribute to the maintenance and updates of company policies.
-
Respond to email queries from users and others.
-
Manage and setup of in app Notices to users including Tellmi Therapy invites.
-
Maintain strong working relationships with Co-CEOs, and other senior staff in order to ensure transparency and rapid response to arising issues.
Contract Support (5%-10%)
-
Ensure that the app configuration meets needs of new commissioned areas.
-
Ensure that Tellmi meets the quality requirements for the LLR ICB by creating the LLR quality report, attending quarterly review meetings and progressing resulting actions.
-
Oversee quality reporting in future commissioned areas as required.
-
Provide updates and insights to feed into the quarterly reporting to commissioners.
-
Use knowledge of user behaviour to contribute to development of outreach and engagement campaigns.
YOUR EXPERIENCE, SKILLS AND CHARACTERISTICS
Essential
-
Someone who has experience of delivering and managing a support service.
-
Relevant qualifications in psychology, counselling or related field such as social work or mental health practitioner
-
At least four years experience managing people in a relevant field
-
Curiosity in people, processes and systems
-
Some safeguarding experience
-
Clean enhanced DBS
-
Trustworthy
-
Attention to detail/accuracy
-
Compansionate
-
Excellent standard of written and spoken English.
-
Use of standard IT tools such as word processing and spreadsheets.
-
Proactive and diligent.
-
Organised and self-motivated to manage your workload effectively.
-
Able to work independently.
-
Happy to have a varied set of responsibilities and tasks.
-
A team player who is willing to be brave, to try and able to learn from failure.
Desirable
-
Previous safeguarding lead
-
Familiar with Google Workspace tools (docs, sheets, etc).
-
Familiar with Solution Focused Therapy
-
Interest in health technology
-
Experience in or knowledge of NHS mental health services or social care.
WHAT WE OFFER
-
A degree of flexibility over working hours.
-
Direct impact on our mission to improve the health and happiness of young people.
-
Work alongside a highly creative and ambitious team.
-
Performance reviews and opportunities to develop oneself in a multitude of different areas.
-
Training in offering peer support, safeguarding, moderation and the Tellmi counsellor approach.
-
A rare chance to work in a tech focused social enterprise which would highly benefit anyone with ambitions to become more entrepreneurial.
-
An opportunity to experience different aspects of the business.
-
Insight into a mental health support tool.
-
Skill development.
-
Additional wellbeing days.
WORKING HOURS, LOCATION AND TRAVEL
-
You will attend our London office near Waterloo, London at least twice a week.
-
Internal meetings take place either at our office near Waterloo, London or Spitalfields, London.
-
Expenses will be covered other than for commuting to and from our offices.
Tellmi is committed to the safeguarding of unborn babies, children, families and adults. We aim to both protect users from harm and ensure that their right to confidentiality is properly upheld, in keeping with the law and good practice guidance. This role will involve obtaining an enhanced DBS check.
Transforming mental health outcomes for young people.
The client requests no contact from agencies or media sales.
This important and newly created role will see you take responsibility for developing, implementing, and maintaining security policies, procedures, and controls to protect the RBL data and systems and will lead on activities that assess, report and mitigate risk. You will play a pivotal role in the management and containment of security incidents, ensuring continuous improvement with RBLs security while raising awareness for staff, volunteer and member communities.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Technology Operations and Security, key responsibilities will include:
- Lead on activities that assess, report and mitigate risk, with the focus being to protect the confidentiality, integrity, and availability of RBL’s information assets
- Take responsibility for RBLs information and data protection policies, practices and settings
- Lead on the design and implementation of robust processes for reviewing & addressing the data security posture of third-party suppliers
- Develop RBL’s policies and procedures in accordance with industry regulations and standards such as Data Protection Act 2018, PCI-DSS, and ISO27001
- Implement and oversee security awareness training initiatives to ensure adherence to the organisation’s security protocols
You will be an expert in your field with significant experience in security and compliance management, comfortable with the management and complexity of information security. As a new role, you will be adaptable to change and happy to lead the direction of the post with strong communication skills and the ability to explain technical solutions to a non technical audience.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings) specifically to London, Haig House office.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Work with the HR Manager to provide an excellent HR service for the organisation.
Lead on the HR system (Staffsavvy), ensuring all onboarding and recruitment is completed in an efficient and timely fashion in line with internal policies and legal requirements. Work with the HR Manager to develop the system and maximise its use across the organisation.
Have a working knowledge of employment law, be able to offer first level advice to managers on HR policies and procedures. Act as the first point of contact for our employees on HR matters. Monitor and liaise with managers about sickness and probation, escalating any issues and seeking guidance from the HR Manager. Provide accurate and efficient HR coordination and administration.
The client requests no contact from agencies or media sales.
Reports to: Credit Control & Contracts Manager
Hours of work: 37.5 hours per week
Salary: £33,642 per annum (including London Weighting)
Place of work: Hybrid with 3 days in our London (Waterloo) office
Contract Type: Permanent, full time
Closing date: Sunday 17 August 2025, 23:59
This position does not offer sponsorship and is best suited for candidates already located in the London area.
Are you a highly experienced Bookkeeper and Credit Controller looking for a new challenge within a welcoming and supportive national Charity?
Main purpose of the role:
After a period of financial transformation, we are now looking for a highly experienced Bookkeeper / Credit Controller. The successful candidate is responsible to provide accurate and timely financial information to both the Community and the National Team. This includes:
- Maintaining accurate records of income and expenditure using Microsoft Business Central (MS Dynamics 365 accounting software);
- Liaising closely with the wider team across L’Arche;
- Working across various sales ledgers throughout the Charity ensuring all monies owed are paid within the agreed payment terms;
- Providing support to the finance team in completion of daily and monthly finance-related tasks;
Key essential criteria:
- A minimum of 3 years' experience in credit control and bookkeeping;
- Excellent negotiation skills, with strong spoken and written communication skills and a proactive can-do attitude;
- Advance knowledge of Excel and high level of competence in MS Office;
- Persistence and resilience in dealing with complicated ledgers and cash allocations;
- Strong numerical analytical, and problem-solving skills;
ABOUT L'ARCHE
We are people with and without learning disability, on a mission to build a world where everyone belongs. You can find out more about our vision on our website.
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, there are many other benefits you get by working for us. You can find full details of our employee benefits on our website.
A full job description and person specification can be found in the recruitment pack.
The closing date for applications is: Sunday 17 August, at 23:59
Interviews will take place the week commencing 18 August.
To apply, please answer the questions on our online application form.
Please also read our privacy notice for job applicants.
REF-223 057
Our inclusive communities challenge people to think differently about disability
