Contracts monitoring officer jobs
Referrals Officer – Psychology & Therapy Hub
RESPONSIBLE TO: Referrals and Contracts Manager
HOURS OF WORK: 35 hours per week
LOCATION: Home based
GRADE/SALARY: Permanent Grade 3, £23,839 - £27,493
KEY WORKING RELATIONSHIPS
•Referrals & Contracts Manager
•Clients and commissioning referrers accessing the service
•Referrals Team
•Wider Path Team
•AUK staff
•Accounts / Finance team
PURPOSE OF THE ROLE
To work as part of a referrals & screening team to ensure that bids and quotes and referrals are progressed to service. Supporting referrals and contracts manager with contract control and invoicing.
MAIN DUTIES AND RESPONSIBILITIES
There are 3 posts for this role. Specific duties and responsibilities will vary across the roles, but may include:
•Work as part of the referrals and screening team, managing the relevant inboxes and ensuring that emails are answered, filed and tracked appropriately to referrals and invoice contact sheets, Evide and family email folders.
•Co-ordinate referral and screening forms with service users.
•Manage an appointment booking system for initial appointments and MDT meetings.
•Ensure SLAs and outcome measures are sent out and returns recorded.
•Manage the closing down notification process, including final outcome measures, and CMS close down.
•Work with the referrals and contracts manager to build bids, quotes, ASGSF applications and invoice processes for bespoke work.
•Ensure outcome measures are sent out and logged on return, shared with referrers where relevant.
•To support the referrals and contracts manager with the document control of forms, process guidance notes.
•Maintaining the outcome measures menu under the supervision of the clinical lead
•Liaising with referrers and service users to gather relevant background information and ensure these are stored appropriately.
•Monitor deadlines for clinical reports/letters in line with KPIs, and store/distribute as required.
•To catalogue new referrals on Path recording systems and set up appropriate files.
•To prepare the screening meeting agenda and record actions.
•To set up families on Case Management system and notify referrers of decisions as appropriate.
•To coordinate and monitor progress of actions recorded at screening meeting and liaise with colleagues as appropriate.
•To ensure that referral and screening administration documents are accurate and up to date.
•Ensure all communication is recorded on our systems.
•Liaising with service users / referring agencies as required to ensure customer service standards are maintained.
•Provide general administrative services to the Path Team as required.
•Work as part of the Path Team, providing cover and assistance as required.
•Work as part of the wider Path Team in continuous improvement initiatives.
•Working as part of the Path Team to ensure GDPR compliance across team processes
•To work to KPI targets as agreed for referrals and contracts team
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.

The client requests no contact from agencies or media sales.
British Association for Sexual Health and HIV (BASHH) is seeking to appoint an outstanding Executive Assistant (Governance Officer).
The post holder will work closely with elected Officers, the board and CEO to support delivery of BASHH core membership services and ensure the highest standards of governance and oversight. The first port of call for many BASHH members, this person will have a key role in supporting excellent member services and communications. Their support will enable the President, CEO and Officers to lead effectively in their respective areas.
Joining at an exciting time for BASHH, with the organisation transitioning to an in-house model of operating some of its core functions, the post-holder will join a new, small staff team. A strong collaborator, they will work with a wide network of stakeholders, including highly committed clinicians and other health care providers on the BASHH board and membership.
The client requests no contact from agencies or media sales.
This is a remote position with some preference for London UK, Freetown Sierra Leone or Nairobi Kenya
Scope of Work
1. Financial Data Entry & Reconciliation
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Enter and reconcile day-to-day financial transactions in the accounting system, including expenses, transfers, payments, and receipts.
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Ensure all entries are accurately coded to the appropriate cost centres, grants, or funding streams.
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Review and reconcile staff expense claims, payment vouchers, and supporting documentation.
2. Budgeting & Grant Allocations
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Support the allocation of expenditure to budget lines across multiple funding sources, ensuring compliance with donor requirements.
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Maintain the habit to monitor actual spend against budgets using existing systems (Netsuite), highlighting any anomalies or risks.
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Assist in the preparation of internal budget summaries and financial snapshots for program and leadership teams.
3. Financial Reporting
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Assist in compiling donor financial reports by collecting, reviewing, and formatting financial data in line with donor requirements.
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Liaise with grants and programme teams to ensure alignment between financial and narrative reports.
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Maintain up-to-date and audit-ready documentation to support all reporting outputs.
4. Managing Fiscal Sponsorship Financial Reports
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Ensuring that income from fiscal sponsorship partners are accurately recorded
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Preparing regular income and expenditure reports for fiscal sponsorship partners and addressing reconciling items.
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Represent the Finance team in update meetings with potential or current fiscal partners.
5. Audit & Compliance Support
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Organise financial documentation and support sampling processes during internal and external audits.
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Maintain orderly and accessible digital and physical filing systems for all financial records.
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Support implementation of financial policies, templates, and compliance checks, working closely with the Head of Finance.
"Remaking the world with and for girls"
The client requests no contact from agencies or media sales.
Remote position with some preference for London UK, Freetown Sierra Leone or Nairobi Kenya
SCOPE OF WORK
1. Grantmaking Due Diligence & Onboarding
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Coordinate the collection, review, and secure storage of due diligence documentation from prospective grantees.
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Assist with risk screening checks and internal reviews in alignment with Purposeful’s grantmaking policies.
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Prepare grantee onboarding documentation, including grant agreements and orientation materials.
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Track submission of required onboarding documents (e.g., bank forms, MoUs, safeguarding policies).
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Monitor and keep track of the grants due for payment.
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Respond to grantee and applicant inquiries and proactively update them on the status of their grant awards.
2. Grant Compliance & Documentation
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Monitor compliance status of all active grants, flagging outstanding requirements and follow-up needs.
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Ensure that compliance-related deadlines (e.g. reporting dates, grant conditions) are met and documented.
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Maintain clean, well-organised, and accessible digital grant files, using existing tools or systems (e.g., Google Drive, Netsuite, Salesforce, etc.) to ease retrieval and generation of reports.
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Support internal checks to ensure that funds are disbursed in line with compliance protocols and funding agreements.
3. Finance Coordination
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Liaise with the finance team to prepare and verify payment documents, banking instructions, and payment schedules.
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Support alignment between grant budgets and payment disbursements.
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Track the movement of funds across grants, ensuring appropriate documentation is in place for each transaction.
4. Donor & Internal Reporting
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Assist in preparing compliance-related sections of donor reports and internal grantmaking summaries.
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Track reporting obligations by donor or partner, and ensure all documentation is collected and filed on time, including any relevant country-specific compliance requirements.
5. Audit & Policy Support
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Prepare documentation for internal and external audits, including sampling, document summaries, and data extractions.
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Assist in developing and maintaining internal tools (templates, checklists, trackers) related to grant compliance.
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Contribute to ongoing improvements in Purposeful’s compliance systems, bringing in lessons learned and audit feedback, and emerging regulatory or legal considerations relevant to our work.
"Remaking the world with and for girls"
The client requests no contact from agencies or media sales.
Directorate: Marketing, Education, Events and Membership
Reports to: Marketing and Communications Manager
Salary range: £33,457 - £38,250 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours over 5 days)
Job Purpose
Help shape the voice of rheumatology and make a difference to people living with rheumatic conditions. We’re looking for a creative and proactive marketing and communications professional to join BSR. The post-holder will support the planning and implementation of marketing and digital campaigns for a wide range of BSR projects, connecting us with our community. Managed by the Marketing and Communications Manager, the role is responsible for planning and building powerful marketing emails and newsletters in Dotdigital, creating digital assets, running social media content, running paid campaigns, and providing performance reports and insights. The role also includes updating website content, advising on SEO and user experience, and using analytics to support data-driven decision-making. Whether it’s promoting an event, launching a research initiative, or raising awareness of vital issues, your work will help us reach and inspire the right audiences.
Main responsibilities
- Plan and deliver imaginative marketing campaigns and social media activity to support excellence in rheumatology and support better care for people with rheumatic conditions.
- Manage content requests and workflows; create and publish meaningful copy and visuals across digital channels.
- Build and schedule email campaigns and newsletters, using audience segmentation, automation, and testing to improve engagement.
- Maintain and update website content, ensuring strong user experience and search engine visibility (SEO).
- Turn data into direction: Monitor and report on campaign and social media performance using analytics tools; provide insights to inform strategy.
- Design or coordinate creation of marketing assets, ensuring alignment with brand guidelines.
- Support lead generation initiatives and contribute to cross-functional projects with marketing expertise.
- Write and edit content with purpose, across formats including blogs, newsletters, reports.
- Stay informed on competitor activity and sector trends to inform campaign planning and innovation.
- Collaborate with colleagues to support the organisation’s wider communications and engagement objectives
General
- Flexibility, proactive approach to work and willingness to take on occasional duties deemed reasonable for the role and circumstances.
- Occasional travel and ability to work out of normal office hours when necessary is expected including attendance and overnight stays at BSR conferences and events.
Person Specification
- Scheduling and writing content including briefs for agencies
- Creating assets for digital channels using design programmes such as Adobe Creative Cloud
- Planning and building newsletters and email marketing automations
- Supporting SEO through keyword research, content optimisation, and link strategies
- Using analytics tools (e.g., Google Analytics, social media insights) to evaluate campaign performance
- Supporting paid social media campaigns or advertising activity
- Working with a CRM system to segment audiences or support campaign planning
- Competency with website CMS management and understanding of UX/UI best practice
- Lead generation techniques and programmes desirable
- Strong ability to work with multiple deadlines and adapt to changes
Inclusion and diversity statement
BSR is committed to encouraging inclusion, equality and diversity among our workforce, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010.
We want a working environment free of all of the above, where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all BSR employees to champion and live our values through their work at every opportunity.
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
This is a unique opportunity to contribute to a high-profile and innovative programme across Greater Manchester. You’ll join a small, skilled team at Gaddum working to ensure change is driven by lived experience, and your work will directly shape understanding of what works in adult social care reform.
About the Role
Gaddum is seeking a dynamic Senior Project Manager to provide maternity cover for a key leadership role. This is a time-limited opportunity to contribute to the delivery and evaluation of one of Greater Manchester’s most ambitious adult social care transformation programmes: the Accelerating Reform Fund (ARF). In GM, our projects focus on improving the identification and support for unpaid carers through the hospital discharge pathway and improving community-based care arrangements via Shared Lives schemes.
As Senior Project Manager, you will play a critical role in maintaining delivery momentum, nurturing established relationships, and supporting the system-wide monitoring and evaluation of the programme. You’ll bring excellent coordination, stakeholder engagement, and evaluation skills, ensuring that business as usual continues smoothly and that Gaddum plays its full role in enabling the GM system to capture and evidence the impact of the ARF.
Job Purpose
The Senior Project Manager (SPM) provides expert oversight and support across the ARF projects, ensuring seamless collaboration and effective delivery. As per their job title, they project manage the infrastructure element of the entire GM programme.
They coordinate efforts across various sectors, manage stakeholder engagement, and are responsible for the integrated approach to risk management, data governance, and financial oversight. The role is accountable to Gaddum’s CEO, and reports to them. It has been central in ensuring the successful execution of GM's vision and objectives for the ARF.
Key Responsibilities
Continued and Strong Programme Delivery
• Maintain oversight and coordination of ARF activities on behalf of Gaddum, ensuring that timelines, risks, and communications are effectively managed.
• Chair or coordinate relevant meetings, workshops, and learning sessions with partners across health, social care, VCSE, and lived experience networks.
• Support the continuation of established coproduction approaches and ensure that lived experience remains central to the delivery of the programme.
• Maintain key project documentation including risk registers, action logs, and shared work plans.
• Provide line management to the Project Administrator, ensuring effective consortium secretariat and communication functions are upheld.
• Provide regular updates to the project’s Senior Lead within the Adult Social Care Transformation Team in NHS GM Integrated Care.
• Oversee the work of the ARF Lived Experience Coordinator (line managed by the Engagement and Coproduction Service Manager) to ensure this workstream is effectively aligned with the overall ARF project strategy and timeline.
Evaluation and Impact
• Lead, as the Greater Manchester system infrastructure, the development and delivery of an end-of-programme learning and evaluation event, currently planned for March – April 2026.
• Contribute to regular reporting cycles and ensure Gaddum’s role in evaluation is clearly communicated to stakeholders and commissioners.
• Act as a lead point of contact for evaluation activities, both locally and nationally, working closely with Ipsos, the national evaluation partner.
• Support system partners to engage meaningfully in the development of the GM Theory of Change, ensuring relevant data and insights are gathered and shared.
• Coordinate data collation and reporting in collaboration with the consortium, supporting the integration of data systems where needed, and ensuring alignment with governance and compliance requirements.
Stakeholder Engagement and Relationships
• Sustain the strong and positive relationships with local authorities, health and care organisations, the VCSE sector, and carers’ networks.
• Provide advice, challenge, and coordination to ensure consistent and inclusive engagement across the partnership.
• Escalate emerging issues or risks to the CEO and consortium where necessary, supporting collaborative problem-solving.
Financial and Contractual Support
• Work closely with Manchester City Council’s finance leads and Gaddum’s internal team to track spend, support monitoring returns, and ensure financial accountability.
• Contract manage and support the appointed creative agency leading on our Shared Lives marketing and communications campaign.
Other key tasks & responsibilities of the role
• Line Management: Supervise the Project Administrator, ensuring they provide effective secretariat responsibilities for the consortium.
• Risk Management: Keep stakeholders well-informed about risks, strategies, and progress. With the consortium, co-design and manage risk register elements, providing rapid escalation of issues to the CEO and consortium, developing solutions where necessary.
• Troubleshooting: Take all reasonable steps to enable system partners to identify barriers and develop solutions.
• Continuous Improvement: Establish and maintain ongoing feedback loops, making necessary adjustments to the project’s approach based on stakeholder input and real-world outcomes.
• Coordination of reporting: Work closely with SCIE and GM ARF stakeholders to ensure data integration and reporting, aligning regional data
with national datasets and performance metrics.
• Contracting and Compliance: Ensure adherence to contracting and compliance requirements, maintaining robust monitoring and reporting systems
• Systems Change Facilitation: Lead on systems change initiatives, ensuring that all project components are aligned with the strategic goals and objectives of the ARF programme.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to a Basic DBS Check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
| Position | Fundraising Officer
| Salary | £30,000 - £32,000
| Contract type | Permanent & Full-Time
| Remote/Hybrid | Hybrid
| Days in office | 3 days per week from Croydon office, mixed with hybrid home working
| Overview and key points on the role | Are you a detail-driven, ambitious self-starter with a passion for fundraising and a commitment to supporting survivors? Do you want to help shape a bold new future for women and girls — while building your own fundraising career along the way? This is a unique opportunity to join Rape Crisis South London at a pivotal moment, as we launch our first-ever Fundraising & Communications directorate and raise the vital funds needed to meet rising demand. You’ll be working directly with the Director of Fundraising & Comms to deliver income across a diverse range of streams, from grants and individual giving to donor events and a new giving circle. You’ll be the first point of contact for many of our incredible supporters, providing thoughtful stewardship, handling enquiries, and ensuring every donor feels valued. You’ll support compelling grant applications, coordinate donor events, suggest fresh ideas, and help grow a culture of ethical, survivor-centred fundraising. You don’t need to know everything already — we’re looking for someone who is organised, curious, and ready to learn. If you’re excited by the idea of fundraising as a force for justice and want to grow alongside a new team redefining what fundraising for women and girls can look like — we want to hear from you.
What you’ll do: Help deliver income across trusts, individuals, and events, supporting a brand-new fundraising strategy Research and write small and mid-level grant applications, and help steward funders with care and professionalism Be the first point of contact for supporter enquiries, handling responses with empathy and clarity Support donor events, including major donor breakfasts — helping with planning, logistics and follow-up Contribute ideas to shape our individual giving approach and new giving circle Keep accurate records of donor activity and ensure data is handled in line with GDPR Help gather and share stories and content that demonstrate the impact of our work — always ensuring ethical storytelling
Who you are: Organised, motivated, and excited to take initiative and manage multiple priorities A strong communicator — able to write clearly, warmly, and persuasively for a range of audiences Detail-focused and able to juggle tasks while maintaining accuracy and professionalism Eager to learn and build a career in fundraising — with support from a collaborative and experienced Director Empathetic and emotionally intelligent, with the confidence to engage sensitively around the topic of sexual violence Committed to feminist values, survivor-centred approaches, and equity, diversity and inclusion
Why join us? You’ll be part of a bold, survivor-centred organisation working to end sexual violence and support women and girls across South London. You’ll help shape a new income function — gaining skills across fundraising disciplines and making a real difference to the lives of survivors. You’ll work in a dynamic, inclusive team that values creativity, care and growth. To find out more about the role and how to apply, please see the attached job description. We welcome applications from all backgrounds and especially encourage those who bring lived experience or perspectives underrepresented in the charity sector. Join us to build a future where every survivor gets the support they need — apply today.
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement. All positions are located in the UK and require the right to work in the UK.
The client requests no contact from agencies or media sales.
Caritas Social Action Network
Senior Migration Officer
Location: London, with working from home, regular travel in England and Wales, and rare travel overseas.
Contract: full-time, one year, with regular evening and occasional weekend meetings.
Salary: £37,440
Closing date: Monday 18 August at 12 noon
Interview date: Thursday, 28 August, in person, in London
CSAN is the official agency of the Catholic Bishops’ Conference, tackling the root causes of poverty and injustice affecting people in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. At this time, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.
In 2021, CSAN launched its strategy to extend the social mission of the Church in a post-COVID society. We are developing the infrastructure of the social action network of the Church in England and Wales, including new alliances for diocesan Caritas agencies, advocacy and migration. As our Senior Officer for Migration, you will help to raise awareness of migration issues from the perspective of Catholic Social Teaching and lead on our Ambassadors Programme against Human Trafficking and Modern Slavery, as well as prepare briefings and campaign responses to Government legislation.
Over the last 20 years, CSAN has established a network of 50 diocesan and direct service charities, with a combined annual expenditure on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.
The key responsibilities of the Senior Migration Officer are:
1. To provide timely information to the CSAN team and the network on UK Government resettlement programmes and legislation on immigration.
2. To support CSAN’s work to improve public policy and practice on immigration, with compelling evidence from our network, and enabling effective participation in advocacy for a humane system.
3. To work closely with the Catholic Bishops’ Conference of England and Wales on issues of migration and human trafficking.
4. To lead the implementation of the Gubay-
funded CSAN Ambassadors against Human Trafficking programme, preparing and delivering programme materials.
5. To support cross-cutting key workstreams and alliances in CSAN, especially the Domestic Abuse alliance and racial justice, in partnership with the Bishops’ Conference.
The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Senior Migration Officer will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.
CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action.
The client requests no contact from agencies or media sales.
Monitoring & Learning Coordinator
Contract type: Permanent, Full Time, 35 hours per week.
Location: London, United Kingdom
UK hybrid working – a minimum of 40 % of working time is spent face‑to‑face (London office, external meetings or travel).
60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £44,168 – £46,493 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
This role will be part of a small Project Management Unit (PMU) located within the Programme Operations Team. This team enables the effective management of the International Programmes Department (IPD) through ensuring IPD Teams have access to robust high quality management policies, systems, process, tools and capabilities that work to support the delivery of programmes, enable the effective management of risk, and ensure strong financial planning and management. The role will report in to the Project Delivery Lead, within the Programme Design & Management Team which is a sub-team that facilitates clear programme direction with standardised results frameworks, monitoring, reporting and financial reporting systems, responsible for donor contract management and reporting.
About the role
The Monitoring & Learning Coordinator will lead the design, coordination, and implementation of monitoring, reporting, and learning processes for WaterAid’s Multi-country Urban Water Project. This is a bold initiative aiming to raise $40 million and reach two million people with clean water in urban areas across six anchor countries: Colombia, Nigeria, Rwanda, Mozambique, Bangladesh, and Cambodia. The campaign also seeks to build a global movement of youth advocates to demand action from world leaders to achieve SDG 6 relating to universal access to water and sanitation.
This role ensures accurate, timely data collection and learning, promotes adaptive management, and supports evidence-based decision-making. Working closely with country teams and partners, the Monitoring & Learning Coordinator will strengthen monitoring and learning capacity, support the articulation and measurement of project impact, and help consolidate insights to inform both internal learning and sector-wide knowledge on urban water programming. This includes tracking progress towards the ambitious goal of reaching two million people.
The role will also support donor reporting, liaise with Member offices, and deputise for the Project Delivery Lead when required.
In this role, you will:
- Lead the development and implementation of the project monitoring and learning framework
- Support countries with timely and accurate data collections, analysis, learning and reporting
- Provide assurance on data quality and integrity
- Produce consolidated monitoring and learning reports, highlighting progress, challenges, lessons learned, and recommendations for adaptive management.
- Support with donor reporting and communications.
- Facilitate and support cross-country learning and knowledge sharing and work with technical teams to translate learning and into practical delivery changes.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Degree level qualifications or experience or commensurate experience in relevant fields
- Strong demonstrable experience in monitoring, evaluation and learning in international development, preferably in WASH, urban development, or public health.
- Proven experience developing and managing MEL systems and processes for complex, multi-country or large-scale projects.
- Significant familiarity with both qualitative and quantitative MEL methods, participatory approaches, and adaptive management.
- Strong analytical and data management skills, including use of software for data analysis and visualisation
- Excellent facilitation, capacity building, and coaching skills to support country teams and partners.
Although not essential, we’d prefer you to have:
- Experience working with urban WASH programmes, particularly in low- and middle-income countries.
- Experience in participatory MEL approaches and adaptive programme management.
- Experience designing surveys using mWater software, or equivalent.
- Knowledge of safeguarding, gender equality, disability inclusion, and social accountability in MEL processes.
- Fluency in Spanish, Portuguese or other relevant languages is an advantage.
Closing date: Applications close 12:00 PM UK time on 4th August 2025. Interviews are expected to take place week commencing 11th August 2025.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





About the role
This is a new role created at IRMO to strengthen how we measure, understand and communicate our impact. It sits at the heart of a learning-focused, community-led organisation working for migrant rights and social justice. We are open to hiring at either Officer or Lead level, depending on the experience and skills of the successful candidate.
We’re looking for someone with strong experience in Monitoring, Evaluation and Learning (MEL) who can take the lead in reviewing our current MEL systems and practices, identifying what’s working well and where there’s room for improvement. You’ll help embed more consistent, robust approaches to evidence and learning across the organisation, with the aim of improving the quality of our services and better demonstrating our impact to funders, partners and the community.
This is a 12-month fixed-term role, with the primary goal of strengthening our MEL systems, tools and capacity. There may be potential to extend the contract, depending on organisational needs and funding.
You’ll work closely with Programme Managers to ensure that data is collected, analysed and used in ways that are meaningful and accessible — not only to meet funder requirements, but to improve how we work and support our community. You’ll also support reporting processes and help build capacity across the team around MEL tools and approaches.
This is a great opportunity for someone with a strong analytical mindset and a values-driven approach, who is passionate about making data meaningful and useful in service of social justice. While we’re looking for someone who can take initiative and contribute from early on, you’ll be well supported by the Head of Programmes and Impact and welcomed into a collaborative, reflective team environment.
Key responsibilities
Strategy review
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Conduct an initial analysis of IRMO’s current MEL practices, systems and tools.
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Develop recommendations and an action plan for strengthening MEL across the organisation with support from the Head of Programmes and Impact.
Systems and frameworks
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Design or refine MEL frameworks and tools across IRMO’s programmes.
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Set up or improve systems for tracking outputs, outcomes and impact, including use of IRMO’s CRM system (Views).
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Ensure MEL systems are practical, consistent, and aligned with IRMO’s Theory of Change and values.
Data and analysis
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Support teams with day-to-day data collection and quality assurance, in line with project and funding requirements.
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Conduct quantitative and qualitative analysis to generate useful insight and evidence.
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Support quarterly and annual reviews across programmes.
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Contribute to funding applications with relevant data and impact evidence.
Learning and capacity building
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Promote a culture of learning across the organisation, supporting teams to reflect, adapt and improve.
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Facilitate internal learning processes, including participatory evaluation, feedback tools, and learning workshops.
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Provide capacity-building support to staff on MEL tools, data use and analysis.
Reporting and communication
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Coordinate internal impact reporting and support external reporting to funders and stakeholders.
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Ensure that MEL processes meet GDPR requirements and ethical data collection standards.
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Communicate data and learning in accessible, meaningful formats for a range of audiences.
Person specification
Essential
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2–4 years of experience in a MEL, data or research role, ideally in a community, charity or non-profit setting.
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Demonstrated ability to assess existing MEL practices and lead improvements to systems, tools, and processes.
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Experience designing or managing MEL frameworks, such as theories of change, results frameworks, and indicators.
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Confidence working with both quantitative and qualitative data, including surveys, focus groups and participatory methods.
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Strong analytical skills and ability to interpret data to generate learning, demonstrate impact and inform decision-making.
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Experience facilitating learning and reflection processes, and supporting services to adapt based on evidence.
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Excellent interpersonal skills – able to work collaboratively, build relationships across teams, and support non-specialist colleagues to engage with MEL.
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Strong written and verbal communication skills in English, with the ability to tailor reporting for different audiences.
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Good communication skills in Spanish or Portuguese.
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Confident using digital tools to manage and analyse data, including spreadsheets, databases and survey platforms.
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Strong attention to detail and ability to manage complex information with accuracy.
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Understanding of data protection standards (including GDPR) and ethical MEL practices.
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Commitment to IRMO’s values, including anti-racism, anti-oppression, and community-led approaches, and an understanding of the issues facing migrant communities in the UK – particularly Latin Americans.
Desirable
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Experience using Views or a similar data management/CRM system.
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Experience designing or delivering participatory evaluation or community-led learning methods.
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Familiarity with IRMO’s programme areas: Advice, Education, Training and Employment (ETE), and Children and Young People (CYP).
We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve.
We understand that some candidates may use generative AI tools to support their application. This is fine – but please note that we will review applications for signs of AI-generated content. Applications that appear heavily AI-written, especially where responses feel generic or lack personal insight, may be marked down.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
The Senior Operations Lead will be integral to managing and leading the charity’s operations. This role calls for an energetic and proactive leader who can supervise daily functions of our charity, enhance our systems and processes, ensure the organisation operates smoothly, and support the Director in the running of the organisation.
The ideal candidate will adopt a trauma-informed approach, reflect our values, and demonstrate enthusiasm and commitment to our mission.
Key Responsibilities
Trauma-Informed Champion
Strategic Leadership
Operational Management
Staff Management
Monitoring and Evaluation
Designated Safeguarding Officer
Policy and Procedure Oversight
Contracts and Agreements oversight
Volunteer Management
Governance
Systems and Processes
Health and Safety
Data Protection
Blue Cabin develops and strengthens relationships between care experienced individuals and the people in their lives through creative activities.
The client requests no contact from agencies or media sales.
Assistant Communications Officer
Do you have experience working in a fast paced press office or communications team and are looking to take your next step? Are you skilled in juggling tasks and enjoy the buzz of a busy comms office? Mencap is recruiting for an Assistant Communications Officer - a vital role across our PR and social media teams, helping bring together our day to day work - this position is hugely varied with bags of opportunity to learn and grow in the role.
The role is full time (37.5 hours per week) with hybrid working at home and in the London Office. We know that work is something you do not just a place you go. At Mencap we give office-based colleagues and teams more flexibility about where the work is done.
About the role of Assistant Communications Officer:
- You will be supporting both the media team and wider communications team to help us reach as wide an audience as possible.
- Supporting the media team with day-to-day tasks such as writing and issuing the daily news summary, managing rotas, assisting with compiling monthly reports, take part in the team rota to be the first point of contact for media requests coming into the organisation - via press phone and media inbox.
- Supporting the media team with campaign press - writing press releases and creating social media content, pitching stories to journalists, setting up media interviews and writing briefing documents and work with the social media team to monitor our social channels and interact with followers where required.
You will be a crucial cog in ensuring the smooth running of the press office with:
· Strong organisation and time management skills to keep the team running efficiently and manage your varied workload.
· At least 1 years experience within communications.
· Have good initiative.
*This is not an exhaustive list of the role, please see the attached job description for more information.
This role closes on Wednesday 23rd July 2025 and first interviews will be Wednesday 30th July via Microsoft Teams.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
The post holder will work closely with the Head of Education and Development to support the delivery of BASHH’s broad programme of education and training. They will be responsible for the day-to-day administration of the STI Foundation and will provide executive support for the STI Foundation Steering Group and BASHH’s Education Committee.
They will also support the BASHH membership function to ensure that BASHH meets the changing needs of our members and drives forward the agenda for better sexual health and HIV care for all.
Joining at an exciting time for BASHH, the post-holder will ensure the continued integrity and credibility of BASHH’s extensive education and training offering, playing a significant role in equipping our world-class genitourinary medicine workforce to build, adapt to and influence change at a national and global level.
The client requests no contact from agencies or media sales.
Join Samaritans as a Caller Support Officer
Do you have experience working with vulnerable callers within a helpline setting? Are you passionate about supporting vulnerable individuals and making a real difference?
Samaritans is looking for a dedicated Caller Support Officer to join our dynamic Caller Support Team. This is a unique opportunity to play a vital role in ensuring the safety and wellbeing of our most complex and vulnerable callers.
- £30,000 - £33,000 per annum
- 12-month fixed term contract, covering maternity leave
- Full time (35 hours per week) with flexible working
- Hybrid working: Linked to our Ewell (Surrey) office
- You will need to be able to work flexibly to support volunteers which may involve occasional travel or evening/weekend meetings.
About the Role
As a Caller Support Officer, you will:
- Provide expert advice and guidance on caller support policies and procedures to volunteers and staff.
- Work closely with branches, the Caller Support & Safeguarding Hub, and Central Office to ensure consistent, high-quality support.
- Help manage support for callers with complex mental health needs, ensuring appropriate boundaries and reducing dependency on the service.
- Be a key point of contact for police, coroners, court officials, and other external agencies.
- Support the triaging of caller concern forms and work closely with callers to create safe effective support plans that meet their needs within the boundaries of the service.
- Uphold Samaritans’ zero-tolerance approach to any abuse of threatening behaviours towards volunteers and staff
What We’re Looking For
We’re seeking someone who:
- Has experience with working in a helpline setting, to support volunteers to deliver safe and effective emotional support to individuals in distress or with complex emotional/mental health needs, ideally in a helpline setting.
- Understands safeguarding legislation and has experience applying it in practice.
- Is confident managing sensitive and sometimes confrontational situations.
- Can work independently and manage a varied workload effectively.
- Has experience working with external agencies such as police and court officials.
- Is emotionally resilient and able to handle distressing information with professionalism and care.
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Why Join Us?
At Samaritans, we believe fewer lives should be lost to suicide. You'll be part of a supportive and inclusive workplace that values innovation, resilience, and collaboration. Enjoy a hybrid working environment, professional development opportunities, and the chance to make a real difference.
Working at Samaritans:
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers page.
Being Inclusive:
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application:
If this sounds like the opportunity for you, please upload your CV and a cover letter (one page), outlining your motivations for applying and why you think you would be a great fit for the role. Applications close at 9 am on Monday 28th July. Video interviews taking place on the 12th, 13th, and 14th of August.
Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.
Panathlon is a national charity that gives children with special needs and disabilities (SEND) the opportunity to engage in competitive sporting and leadership opportunities. Operating in every English County, North and South Wales and Northern Ireland, our work changes lives—helping young people build confidence, develop physical and emotional skills and enjoy the joy of competition. With support from major funders, sponsors, and national partners, we’re constantly growing our impact—and we need a CEO who can drive our strategy, lead our exceptional team and champion our mission at the highest levels.
The Role
As CEO, you’ll be the strategic lead for the charity with some operational oversight too. You will work closely with the Board of Trustees, oversee a small but high-performing team, and serve as the face of the organisation for key funders, partners, and stakeholders. Your responsibilities will include:
● Strategic Leadership: Develop and implement long-term plans aligned with our mission.
● Fundraising & Income Generation: Drive major donor pitches, manage key sponsor relationships, and grow revenue through campaigns and events.
● Stakeholder Engagement: Cultivate relationships with charitable partners, corporate partners, government departments, national sports bodies, local authorities, and disability groups.
● Marketing & Communications: Oversee PR strategy, digital presence, and communications.
● Governance & Operations: Ensure regulatory compliance, oversee HR and finance, and maintain a strong organisational infrastructure.
About You
We’re looking for a proven leader with a strong track record of strategic leadership and income generation, ideally in the charity, education, or sports sectors. You’ll combine hands-on management experience with the ability to inspire funders, partners, and stakeholders alike.
Please send CV and covering letter - DEADLINE 25 July 2025
The client requests no contact from agencies or media sales.