Supporter Engagement Coordinator

Do you want to kick start a career in fundraising? Do you have excellent administrative skills? Our client are looking for a Supporter Engagement Coordinator, a role that could be a great stepping stone into the sector.

The Supporter Engagement Coordinator role is the glue that holds the Supporter Engagement team together, providing administrative project support to help teams across the directorate to maximise supporter experiences. What this looks like on a daily basis can vary widely from diary management, to data analysis, to internal communications and much more. The nature of the role means you'll need to have great organisational skills, need project support experience and be a brilliant communicator.

Read the job description for more details on the variety of activities this role delivers, as well as an overview of our values which help paint a picture of the culture we have here.

Who they are:

They are the UK’s leading cancer charity for children and young people, and their families, and provides them with clinical, practical, emotional and financial support. You can be a part of ensuring no family faces cancer alone.

What they offer:

They offer a great reward package, which includes generous annual leave entitlement, pension scheme and season ticket loan.

Cancer doesn’t discriminate and neither do they. They know that opportunities for too many people remain a condition of their race, class, sex, disability, sexual orientation – or a combination. This isn’t okay. They don’t just accept difference – they value it, celebrate it, nurture it and thrive off of it. They positively welcome your application irrespective of your background.

They are committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

Location: Bristol or London Office

Contract Type: Temporary

Contract Length: 12 months

Hours per week: 35

Salary: £21,016 to £22,908 (Outside London); £22,907 to £25,009 (London)

Closing Date:12 May 2021

Interview Date:18 May 2021

You may have experience of the following: Fundraising Administrator, Supporter Engagement, Sales Support, Sales Administration, Project Support Project Coordinator, Telemarketing, Fundraising Officer, Fundraising Assistant, Fundraising Executive, Fundraiser, Membership Services, Charity, Charities, Third Sector, NFP, Not for Profit etc.

Ref: 98842

Are you a creative and supportive individual who passionate about supporting women to bring about change in their lives and want to join a team of fantastic staff and volunteers?

One25 is the Bristol charity for women moving from crisis and trauma towards independence in the community. The Peony Service runs in the community for Bristol women who are ready to move on from multiple disadvantages, and offers five afternoons of therapeutic and meaningful activity per week. Peony is central to One25’s vision to see marginalised women move from crisis to community. Ultimately, we hope to support women to find work and become emotionally and financially independent.

You will be responsible for providing comprehensive and confidential assistance and administrative support, be well organised and enthusiastic, pay close attention to detail to support the Peony team and act as a key liaison for referral agencies, as well as being a direct point of contact for the women themselves. Within the Peony setting, you will support the team to deliver a programme of activities and 1-1 support with women. You’ll be a big part of the team, where everyone takes a flexible and collaborative approach to work and is committed to improving outcomes for vulnerable and marginalised groups.

It is an Occupational Requirement that applications for this post are open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Enhanced DBS disclosure will be required.

We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented in our workforce.

Benefits: Generous leave (33 days including bank holidays pro rata) plus up to 13 additional days’ time off in lieu; flexible working hours; and great job satisfaction

Hours: 37.5 hours a week over 5 days, Monday to Friday (including occasional evening and weekend commitments)

Salary: £23,780

Contract: Permanent

Applications by: 9am, 19th May 2021

Interviews: 26th May 2021

Start date: As soon as possible

Service Delivery

• Work in close partnership with the team and relevant external agencies.
• Progress and track referrals made into and out of the service; ensuring the process from application to move-in is as client-led as possible.
• Co-produce strengths based assessments with clients leading to the delivery of support plans which raise clients’ aspirations. Track and monitor the impact of the support through review and use of outcome tools.
• Give clients advice and information; providing an enabling service so that they can access the services they feel they need to achieve their goals.
• Coordinate an effective Housing management service with clients.
• Deliver and co-ordinate meaningful occupation with clients and in conjunction with our Volunteer and Meaningful Occupation Co-ordinator.
• Maintain client records that are accurate and fully updated using Julian House client record system – In-Form. To support analysis of this data, indicating areas of unmet need, and contribute to recommendations for changes in services.

Client Involvement

• Work with clients to promote and enable involvement and inclusion at all levels within Julian House.
• Support clients to contribute to the development of new and existing services.
• Support clients to engage in consultation events both within the organisation and in the wider community.
• Co-produce all new and existing paperwork related to the projects such as client welcome booklets, letters related to housing management and residents meeting minutes.

Staff & Volunteers

• Provide supervision, support and guidance to other staff and volunteers as agreed with line manager. 
• Line management responsabilities for three Hostel Support Workers
• Co-ordinate team working approaches which deliver high quality services with clients.

Other

• Ensure that organisational administrative systems, including Petty Cash and rent/service charge collection are accurately maintained and updated.
• Under take "On Call" responsabilty on a rota and emergency shift cover on a rotaed basis. 
• Work at all times within the Health & Safety and Environmental Health legislation and within safety guidelines established for the project.
• Engage actively in own supervision, using annual appraisal to set and agree own performance targets and training needs.
• Work in accordance with the organisation’s Equal Opportunities Policy and with all its other policies.
• Work in other services as directed by SDM and/or Operations Director.
• Undertake other duties, which are broadly in line with the above key responsibilities.

Involvement & Coproduction Lead

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other problems. Our goal is to inspire hope and deliver change for everybody and every community we work with.

Hours: 37 hours per week

Contract: Permanent

Salary: £27,846 - £30,424 per annum

Location: Team base is in Bristol, BS2 8PE

Second Step is actively committed to the coproduction of services and is on a journey to making this a reality. In addition to employing people with lived experience of mental health issues, we have a strong record of involving the people we support in the design, review and improvement of our services. We are also committed to establishing a strong carers’ voice within the organisation.

We are looking for someone with experience, passion and energy to help lead the continued development of coproduction / involvement activity within Second Step. You must be an excellent communicator, have good organisational skills and the ability to work alongside people with a range of skills and needs. The role includes developing and sharing best practice throughout the organisation. The role also involves providing practical and emotional support to individuals and groups of people with lived experience, to enable their involvement to make a tangible difference. You will develop and review relevant policies, guidance notes and ‘Top Tips’ and deliver training to support and share best practice. 

You will be a member of the Quality and Improvement Team and have a line manager who shares your passion for, and knowledge of, this work.

Closing date: Monday 24th May 2021 (at 12pm)

Interview date: Wednesday 2nd June 2021

Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services.

In this newly created role you will lead the growing health and wellbeing operation. Working as part of the Senior Leadership Team you will hold a key role in the organisation bringing a strong set of values to guide your team to help people make positive changes in their lives. 

You will take the lead to ensure Southern Brooks are well-placed to maintain ongoing contracts and secure new opportunities relating to individual and community health and wellbeing.  You will have responsibility for strategic leadership of important areas 

• Managing and maintaining strategic relationships with health partners including primary care colleagues, Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group, South Gloucestershire Council, Sirona Care and Health.
• Contributing to the Community Mental Health Framework in South Gloucestershire and across the BNSSG CCG
• Delivering outcomes of health and wellbeing contracts

In addtion you will liaise with the Board of Trustees and deputise for the CEO as required

An Amazing opportunity for an excellent community fundraising and communications co-ordinator supporting Refugees and Asylum seekers in Bristol. 

Aid Box Community is looking for a dynamic and enthusiastic community fundraiser who has either lived or working experience of the needs of displaced people. Our perfect candidate would join our brilliant team, working at home and in the office in Bristol for 16 hours a week and have a proven track record of community fundraising and the varied forms of our communications. You will develop and own our community fundraising strategy and will be working to an annual fundraising target that will support the strategic aims of the organisation and needs of some of the world’s most vulnerable people. If you have the skills, enthusiasm, and experience to join our community, please click below to find out more! 

Rise Programme Manager: This individual will be responsible for delivering the Rise Programme funded by Universities and leading a team of 7 Programme Coordinators to deliver the programme.

Location: Bristol, London, Manchester, Nottingham or Newcastle (initially on a remote basis)

Hours: 40 hours per week, 9am - 6pm (with some flexibility)

Start date: May/June 2021

Application deadline: 9am on Monday 4th May 2021 (Early applications are encouraged as we may interview and/or appoint before the closing date)

Core delivery responsibilities for Rise Programme Manager will include: 

Programme Design & Delivery

• Contribute to strategic decisions concerning the design and delivery of the Rise Programme, creating a 12-month plan in advance of the start of each recruitment cycle. 
• Plan student attraction & onboarding activities in collaboration with University Partnerships Manager.
• Work with the Director of Programmes and Impact to design learning journeys for Sponsor Programme Associates.
• Work with the Programme Leaders/Coordinators on the development and creation of resources and planning and delivery of events relevant to the unique needs of the participants on the Rise Programme. 
• Monitor and evaluate the effectiveness of the programme with overarching responsibility for meeting internal engagement and applications success KPIs.
• Provide support to University Partnerships Manager to maintain strong relationships with University partners, including supporting quarterly/annual reporting requirements.

Team Management

• Manage a team of 7 Programme Coordinators in a variety of locations - providing weekly 1-to-1 support, reviews and personal development support. 
• Ensure Programme Coordinators document all interactions with Associates and application progress.
• Use relevant dashboards and data to set Programme Coordinator priorities.
• Manage Programme Coordinator progress to ensure that all stakeholder KPIs are achieved.
• Contribute to strategic decisions concerning the resourcing of the Rise Programme.
• Provide guidance and training to your team, and be part of wider training and development conversations for all on the Future Charity Leaders Programme (our Graduate Scheme).

Associate Support

Individual and small group work with Associates - coaching 20-30 Associates to take the day-to-day steps needed to realise their career potential, which might include pastoral support, career guidance, and support with job applications.

Person Specification 

This position would be suited to individuals who are committed to upReach’s mission. We are looking for individuals who are passionate about social-mobility and believe that background should not be a barrier to graduate employment. 

To be successful it is anticipated that you would have at least 2+ years’ experience working in programme delivery, stakeholder management and leading small teams. You should be proactive, resilient and used to managing competing priorities within a varied workload.You should be flexible and willing to perform varying duties depending on the shifting needs of the charity. 

Essential Skills/Experience:

1. Experience working in a fast-paced environment and working independently to find solutions to problems.
2. Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation. 
3. Excellent influencing, facilitation and communication skills (both oral and written) and be comfortable preparing and presenting reports and proposals to senior management and external stakeholders.
4. Line management or team leadership experience.
5. Strong programme management and problem solving skills, in addition to superb organisational skills to manage a varied workload.
6. Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.
7. Experience working directly with key stakeholders to manage and grow a relationship and/or partnership.
8. At least a Grade ‘B’ in Maths and English GCSE (if you have extenuating circumstances, let us know)*.
9. University degree (2:1 or higher)* in any discipline, or equivalent experience.

* The nature of the role requires a high standard of Maths and English, and the ability to quickly review a large amount of information and identify and communicate key themes clearly. Applicants may demonstrate this through the academic qualifications shown above and/or other relevant experience. As our beneficiaries are all undergraduates, a good understanding of the university experience is essential, although it is not necessary that this was acquired through personally gaining a degree.

Desirable Skills/Experience:

1. Knowledge of the graduate labour market in the UK and experience supporting individuals through an application process. 
2. Experience delivering all aspects of a programme end to end, from design to reporting and evaluation.
3. Experience in roles requiring influence. 

Equal Opportunities

upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, religion, gender identity, sexual orientation, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from BAME candidates.

We are committed to making our roles and culture inclusive. We can make reasonable adjustments throughout the application process and on the job. If you have particular needs or requirements, please get in touch.

We are seeking to appoint a Retrofit Assessor to join our growing domestic retrofit team and provide RdSAP data and administrative support to Retrofit Coordinators, and help householders who are interested in identifying the right measures to reduce their energy use.

The postholder will undertake assessments of homes in accordance with PAS 2035 – the specification for domestic energy retrofit – through the collection of data relating to the functionality, energy efficiency and environmental impact of the building.

They will also provide specialist advice on energy efficiency and renewable energy measures to householders by phone or email, or face to face.

The successful candidate will already hold a Domestic Energy Assessor accreditation but training on PAS 2035: Retrofit Assessor will be provided on appointment. 

University Partnership & Impact Manager: This individual will be responsible for the execution of our university partnerships strategy and delivery of sustainable income growth from new and existing partners in the higher education sector. 

Location: Bristol, London, Manchester, Nottingham or Newcastle (initially on a remote basis)

Hours: 40 hours per week, 9am - 6pm (with some flexibility)

Start date: July 2021

Application Deadline: 9am on Monday 17th May 2021 (Early applications are encouraged as we may interviewand/or appoint before the closing date)

Core delivery responsibilities for the University Partnership & Impact Manager will include: 

Managing and developing existing university partnerships

• Managing upReach’s portfolio of existing university partners, stewarding relationships to ensure the partnerships remain strong and mutually beneficial.
• Developing existing university partnerships and identifying new opportunities to expand our programme of support.
• Execute on a partner communication strategy to ensure university partners are kept up to date with upReach news and events.
• Plan and lead on student attraction & onboarding activities in collaboration with Rise Programme Manager.
• Contribute to strategic decisions concerning the design and delivery of the Rise Programme to meet the needs of University students and complement & enhance University offerings.
• Ensuring all outputs are delivered effectively and on time, in collaboration with the Rise Programme Manager and the PC University Leads.
• Collaborate with the Rise Programme Manager and PC University Leads to ensure the smooth running of all university-based events and follow through on identifying and communicating impact.
• Monitor and evaluate the effectiveness of the programme and prepare and deliver quarterly/annual impact reporting reviews for each university partner.
• Act as university impact reporting ‘subject matter expert’ to set impact measurement strategies for university partnership reporting and impact reporting in collaboration with Impact & Data Senior Officer. 

Growing the number and value of university partnerships

• Researching and developing a new pipeline of university partners to expand the sector reach and create opportunities for Associate growth.
• Identifying gaps in the market and developing ideas for new university partners, cohort focused programmes and types of partnership.
• Identifying, initiating and securing new high-value long term partnerships with universities to grow income and provide more opportunities to students.
• Preparing and delivering compelling and evidence-based pitches and presentations.
• Maintaining the organisation’s presence in the social mobility sector through thought leadership articles/blogs and networking at relevant events.
• Work with Rise Programme Manager to agree programme of support and support in the transition to deliver agreed programme of support.

Team Management

• Manage two FCLP rotations (20% of Programme Coordinator’s time) - setting rotation objectives and providing project guidance.
• Meet monthly with university leads (Programme Coordinator responsible for day-to-day university activities) to set partnership priorities and monitor stakeholder KPI progress (onboarding, engagement).

Person Specification

This position would be suited to individuals who are committed to upReach’s mission. We are looking for individuals who are passionate about social-mobility and believe that background should not be a barrier to graduate employment. 

To be successful it is anticipated that you would have at least 3+ years’ experience developing partnerships and providing strategic impact measurement guidance. You should be proactive, resilient and used to managing competing priorities within a varied workload.You should be flexible and willing to perform varying duties depending on the shifting needs of the charity.

Essential Skills/Experience:

1. Experience working in a fast-paced environment and working independently to find solutions to problems.
2. Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation. 
3. Excellent influencing, facilitation and communication skills (both oral and written) and be comfortable preparing and presenting reports and proposals to senior management and external stakeholders.
4. Target driven and demonstrate experience of achieving financial objectives. 
5. Strong project management and problem solving skills, in addition to superb organisational skills to manage a varied workload.
6. Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.
7. Experience working directly with key stakeholders to manage and grow a relationship and/or partnership.
8. Experience in or knowledge of the usual ways of working within Universities.
9. Experience monitoring and evaluating the effectiveness of a programme.
10. At least a Grade ‘B’ in Maths and English GCSE (if you have extenuating circumstances, let us know)*.
11. University degree (2:1 or higher)* in any discipline, or equivalent experience.

* The nature of the role requires a high standard of Maths and English, and the ability to quickly review a large amount of information and identify and communicate key themes clearly. Applicants may demonstrate this through the academic qualifications shown above and/or other relevant experience. As our beneficiaries are all undergraduates, a good understanding of the university experience is essential, although it is not necessary that this was acquired through personally gaining a degree.

Desirable Skills/Experience:

1. Understanding of social mobility issues in the UK, the university landscape and graduate recruitment.
2. Experience in qualifying, scoping, and pricing client / partner projects in the charity sector.
3. Experience delivering all aspects of a project end to end, from design to reporting and evaluation.
4. Line management or team leadership experience.

Equal Opportunities

upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, religion, gender identity, sexual orientation, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from BAME candidates.

We are committed to making our roles and culture inclusive. We can make reasonable adjustments throughout the application process and on the job. If you have particular needs or requirements, please get in touch.

At Voscur, we are very proud of our role in supporting and developing Voluntary, Community and Social Enterprise organisations (VCSE). A key aspect of our service is to provide skills, knowledge and tools to help organisations run more effectively through learning opportunities and tailored consultancy.

Currently our learning and development service offers:

• General learning programmes on a comprehensive range of professional and organisational development topics, blending online and face-to-face formats.
• In-house programmes, tailored to the specific requirements of different teams.
• Start-up support for community groups and social enterprises.
• Bespoke facilitation and specialist consultancy.
• Collaborative learning through peer networks and special interest groups.
• Conferences focused on funding, strategic influencing and governance.
• Briefings and information events about a range of topics and opportunities.

We now have an exciting opportunity for a training and development professional to lead, manage and develop this part of our work.

The Learning & Skills Programme Manager will contribute to development programmes at Voscur and will manage the ongoing development of the VCSE Academy, a new platform for learning and collaborative personal and professional development. Building on Voscur’s successful training programme and utilising external sector-wide intelligence, you will lead the Academy’s development to enhance its current offer through the launch of further learning opportunities, such as coaching and mentoring, action learning and self-directed training. 

The successful candidate will ensure that Voscur’s learning and development service:

• Identifies and anticipates customers’ needs and develops learning resources to meet these needs.
• Operates as a viable and sustainable service by overseeing the planning, pricing, marketing and delivery of learning activities.
• Supporting the professional development of Voscur staff as well as external clients.
• Develops and maintains a network of learning professionals to inform planning, and a network of external consultants (Voscur Associates) to help deliver learning activities.

We are looking for an enthusiastic, confident and experienced learning and development professional with a strong track record in the planning and delivery of such services to the voluntary, community and social enterprise sector, partners and stakeholders.  

The ideal candidate will be adept at project development, project management and prioritising workloads, with the ability to lead discussions and share ideas as part of a diverse and creative team.

This is a part-time role (21 hrs per week), based primarily in our office in central Bristol, although currently home-based due to Covid19 restrictions.  This role will involve delivery of programmes at external venues and occasional out of hours commitments.

To find out more about working with us and our services, please see the attached ‘Working at Voscur’ overview. 

Equality is one of Voscur’s core values and we want our team to reflect the diversity of our city. We therefore welcome applications from people who are currently under-represented in the general workforce. 

Closing date: 21 May at 9am

The Environmental Justice Foundation (EJF), Oceana, The Pew Charitable Trusts, The Nature Conservancy and WWF have formed the EU IUU Coalition working together to ensure that the EU maintains and improves its policies to combat illegal, unreported and unregulated (IUU) fishing.

For more information about our work as a coalition, please visit www.iuuwatch.eu.

Since 2014, the coalition has been working to improve both the EU's own anti-IUU fishing systems and policies and to promote some of the EU’s best practices on ocean governance and fisheries transparency in other regions such as East Asia, Africa, and Latin America. Using the EU’s influence as a major flag and market State, we are helping the EU to drive policy change at the global level, prioritising increasing transparency in the fisheries sector as a means to improve global fisheries governance. To achieve this, we are working with the EU as it implements its zero-tolerance commitment against IUU fishing, primarily through its IUU Regulation. In addition, with the view  to improve ocean governance, the Coalition also promotes better inter-agency coordination in relevant policy areas such as consumer rights (due diligence), external trade and other, urging EU agencies to be ambitious and ensuring that ongoing positive reforms are sustained. We are also engaging the EU, as a major global player, to work more closely with other seafood markets such as Japan and the US to harmonise policies to stop IUU fishing and import of illegally-caught products through developing strong import control schemes. To make this happen, we are engaging with key decision-makers, strengthening relationships with the seafood industry, fisheries authorities and the NGO community, raising awareness among citizens on the topic, using media strategically and providing intelligence to the EU. 

In addition, some members of the coalition also work together on the revision of the EU’s Control Regulation (one of the three key regulations implementing the EU’s Common Fisheries Policy). Drawing from the successful revision of the EU external fleet Regulation in 2016/2017, the Coalition, working alongside other NGOs, aims to ensure that the revised Control Regulation reflects best practices with respect to monitoring, control and surveillance, sanctioning and traceability and, ultimately, sustainability and conservation. 

To support the delivery of these objectives, the coalition is seeking a full-time researcher who will be  responsible for producing and supporting relevant research and other publications required  for the coalition’s advocacy work. The individual we seek will have research and writing skills and will be capable of working with a dispersed and diverse multinational team. Good communications skills, initiative and drive are important. 

Key responsibilities:

• Working with and under coalition members supervision, the researcher will conduct  specific research, as well as compile and process data relevant to campaign  objectives (sometimes working jointly with consultants); 

• Produce policy briefings, rebuttals, reports and communication materials such as  blogs, media advisories, films scripts etc. and on occasion present them to relevant audiences; 

• Edit and proofread all coalition public-facing outputs; 

• Monitor the EU and international policy agenda related to IUU fishing, identifying  key policy opportunities to successfully achieve coalition goals; 

• The researcher will report directly to the project coordinator, consulting closely with  coalition members, taking full consideration of their priorities and internal  processes; 

• Some travelling might be required, including attending Brussels-based meetings  relevant to coalition objectives. 

Essential skills and attributes:

• Excellent and demonstrable research, writing, editing and proofreading skills 

• English language skills at native speaker level, both written and spoken

• Excellent communication skills, initiative and independent working

• Capability of working with a dispersed and diverse multinational team 

Desirable skills:

• Experience in relation to EU fisheries policy and/or knowledge of EU decision processes;

• Demonstrable interest in environmental protection

• A university degree in a related field is desirable. 

• Knowledge of other EU languages (particularly French, German, Spanish or Dutch)

 

Applications:  please send your CV and cover letter explaining why you are the right person for this job.

Closing date for applications:  Tuesday 25 May.

Starting date: As soon as possible

Only shortlisted candidates will be contacted.

Candidates must have the legal right to work in the UK and/or Belgium/Germany.

EJF is an equal opportunities employer, committed to diversity within the workplace.

Flexible location (home, Bristol office or London office) with regular travel across UK 

About Us

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good. We work with organisations across the UK to transform the response to domestic abuse. We listen to survivors, putting their voices at the heart of our thinking. We want what you would want for your best friend. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. We also challenge perpetrators to change, asking ‘why he or she doesn’t stop?’ rather than ‘why he or she doesn’t leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship. 

Last year alone, nearly 13,500 professionals received our training. Over 70,000 adults at risk of serious harm or murder and more than 85,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last four years, over 2,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone. 

The Role

Our training programme significantly improves the ability of domestic abuse professionals and other frontline responders and organisations, including police, children’s social care staff, and corporate HR and community teams, to identify and respond to domestic abuse and closely linked issues. We take a holistic approach, looking at the whole family and the connections between them to keep families safe sooner, and offer a whole range of training products to develop people who support them, including accredited professional training (e.g Idva, Ypva), accreditation of specialist DA services (Leading Lights), and bespoke services for public, voluntary and commercial organisations. 

We are looking for a Lead Trainer to oversea our flagship Idva programme covering England and Wales. Since 2006 we have trained over 3,000 Idvas and with increasing demand our Idva course remains one of our core training offers.

As one of SafeLives’ trainers and assessors you will be part of the SafeLives learning and accreditation programme, with shared responsibility for developing, delivering and continuing a range of courses from within our suite. More broadly, you will work to ensure that SafeLives’ training programmes are in line with our strategic priorities and are of the highest quality, including course development and delivery with external partners and associate trainers. 

You will combine teamwork with working independently on a day-to-day basis at home, in SafeLives’ Bristol or London office and at training locations. 

This role offers a unique opportunity to influence the performance of professionals within the domestic abuse and related sectors at a national level as well as the response of other frontline or first responders in the public, voluntary or commercial sectors, and thus help address the risks faced by victims of domestic abuse. 

Benefits include a generous package including 25 days’ holiday per year plus public holidays, employee pension scheme with 4% employer contribution, Cycle2Work scheme, 365 days a year Employee Assistance Programme.

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter, CV and equal opportunity form.

Closing date: 10am on Friday 7th May 2021.

SafeLives is a committed provider of equal opportunities for all, please see our job description for full details.

No agencies please.

About Us 

akt is the UK’s national LGBTQ Youth Homelessness charity.  We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. Currently 24% of young people facing homelessness in the UK identify as Lesbian, Gay, Bisexual or Transgender, and 77% cite abuse and rejection by their families after coming out as the primary reason for seeking help. The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a digital service providing support and opportunities for e-mentoring across the UK. In 2012, akt opened the UK’s first emergency safe house for young LGBT people in the UK.  akt works with over 2,000 vulnerable young people a year providing both face to face and online assistance.

Job Summary

• Deliver online chat as part of akt’s core offer
• Work alongside the Senior Digital Caseworker to develop and enhance akt’s digital offer and ensure it meets all current and potential needs of young people
• Assess the needs of, and undertake casework with young LGBTQ+ people who are homeless, vulnerably housed, or in a hostile environment and fall outside of our 4 city regions
• Maintain up to date records of young people accessing live chat and national casework
• Offer support to volunteers around digital engagement including live chat
• Contribute to and maintain digital resources and signposting routes to enable young people to engage with appropriate services
• Contribute to the development of the online resource hub so that it continues to meet the needs of young people accessing online support.

ROLE: Senior Project Officer – Community Development and Training (Communities Prepared)
SALARY: Circa £22,100 - £26,000 FTE per annum (FTE £15,600 - £17,680)
HOURS: 22.5 hours per week
CONTRACT TYPE: Fixed Term to October 7th 2021, with possible extension for further 2 years
OPERATIONAL AREA: West of England (with national travel)
LOCATION: Bristol or home working considered
REF: SPO21

ROLE DESCRIPTION

The highly successful National Lottery funded Communities Prepared programme places people and communities at its core with a ground-breaking step forward for community resilience towards emergencies by empowering and mobilising community emergency volunteers (CEVs) across England.

Communities Prepared CEVs support communities to be more resilient by preparing for, reacting to, and helping with the recovery from flooding events and other emergencies. With an action plan based on their local knowledge, they assist the emergency services and support the community, as well as serve a vital purpose in early warning, reassurance and support for vulnerable people.

MAIN DUTIES

We are looking for an enthusiastic part-time (3 days per week) Senior Project Officer to join our well-established team in order to lead the training and development element of the programme. The Senior Project Officer will work closely with the programme team, communities and partners nationwide to design and deliver tailored training and support packages that aim to assist communities to prepare for, respond to and recover from a range of emergencies.

Our current funding is due to end in October but given the achievements of the programme to date and the ongoing need for work in this area, we are putting plans in place with a view to extending the project by a further two years. The successful candidate will play a key role in planning for, and transitioning to, this next phase alongside the rest of the programme team.

About you

As Senior Project Officer for Community Development and Training, you will have the confidence and skills to engage with people from a range of backgrounds and have proven experience in delivering training within a community setting. As the lead for training delivery, you will be comfortable in managing your own projects, whilst also working collaboratively, deputising for the Communities Prepared Programme Manager and supporting other Senior Project Officers.

As Senior Project Officer for Community Development and Training, you will have the confidence and skills to engage with people from a range of backgrounds and have proven experience in delivering training within a community setting. As the lead for training delivery, you will be comfortable in managing your own projects, whilst also working collaboratively, deputising for the Communities Prepared Programme Manager and supporting other Senior Project Officers.

Essential:

• Strong written and oral communication skills
• Confident in using a range of training styles, with the ability to adapt to fit the needs of the audience
• A broad understanding of the factors that contribute to strong community resilience and the potential barriers
• Strong leadership, motivational and organisational skills
• Excellent listening skills and confidence in talking to people in groups and on a one-to-one basis
• Experience of collaborative working with statutory and voluntary agencies

Desirable

• Experience of leading or being a member of a community volunteer group or community activities
• Knowledge of the emergency response sector
• A basic working knowledge of Adobe InDesign (used to create the Communities Prepared training resources)

Key tasks include:

• Directly deliver training sessions to communities (including some evening and weekend sessions), utilising a broad range of disciplines and teaching styles
• Deliver Train the Trainer training sessions to partners and clients
• Provide information, advice and support to people who are facing emergencies and natural disasters within their community, such as flooding, pandemics, snow and heat utilities and community leadership
• Develop and execute community development strategies to remove potential barriers to community resilience, including establishing and/or supporting existing proactive community emergency volunteer groups
• Project manage the set-up, organisation and delivery of Communities Prepared training nationally (currently all delivered online)
• Identify and engage volunteer groups and their coordinators within target communities, in partnership with other organisations
• As part of the Communities Prepared team, significantly contribute to the collective learning around community resilience, community emergency planning and response
• Develop training materials and other resilience resources which can be used on the Communities Prepared online hub and various other platforms
• Monitor progress against agreed targets and outcomes in relation to community development and training, contributing to reports to the funder and partners
• Represent the programme at conferences and events, both online and in person depending on COVID-19 restrictions. This can include presenting to varied audiences on Communities Prepared topics
• Travel nationally to meet the above duties (when COVID-19 restrictions have been lifted)

In return we offer:

• 25 days FTE per annum plus English Bank Holidays
• A contributory pension scheme
• Scope to continuing development of your professional skills

Groundwork South is committed to safeguarding and promoting the welfare of children and vulnerable groups. In line with our Safer Recruitment & Selection Policy and Procedure, successful applicants are subject to references and an enhanced with barred lists disclosure check.

Closing Date: midnight on Friday 7th May 2021
Interview Date: w/c 17th May 2021

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the 'Apply' button to be directed to our site. There you can download the application pack.

Only shortlisted candidates will be contacted. Please note that we reserve the right to close applications early in the event of a large response.

Groundwork South is committed to transforming people’s lives and places through social, economic and environmental action. In terms of development and delivery of these projects we work across three business themes, Parks & Open Spaces, Youth & Employment and Greener Living & Working.

We are committed to the employment and career development of disabled people. To demonstrate our commitment, we have been awarded the Disability Confident Scheme Symbol, which is awarded by the Employment Service. We guarantee an interview to anyone with a disability whose application meets the essential criteria for the post. If you consider yourself to have a disability and would like to apply under the Guaranteed Interview Scheme please complete the Guaranteed Interview Scheme form (at the top of our current vacancies page) and submit this with your application. We shall ensure fairness and equal opportunities throughout our workforce and in service delivery.

Groundwork South is an equal opportunity employer and values diversity. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, disability, sexuality, religion or age. A copy of our Equality and Diversity policy may also be made available to candidates on request.

CVs will not be accepted.

No agencies please.