Coordinator Jobs in Lambeth, Greater London
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Location:
This role is primarily based in our Brent office with occasional travel to our Croydon and Kings Cross offices. However, our hybrid working model allows staff members to do some homeworking.
The Role
The Youth Development Coordinator is responsible for the development and delivery of our youth development programme for young refugees and asylum seekers.
You will be focused on ensuring our programme activities achieve our outcomes, are in line with our strategy and identify areas for change and development under the direction of the Head of Services. An excellent communicator and skilled at working with partners, you will be key in the implementation and running of our weekly Youth Club and Advice and Support Hub working closely with the Youth Development Worker and having oversight of our weekly Young Women’s group and Skills Workshops.
Working with the Brent team, and wider Young Roots staff, you will play a key role in our youth participation and youth leadership work in Brent.
You will prioritise the participation of young people in all activities, ensuring excellent safeguarding by following our policy and protocols, and ensure that we collect excellent data for monitoring and evaluation and to aid our future planning. You will also assist with staff and volunteer recruitment and reporting to our funding partners.
We particularly value lived experience of the asylum system. If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network . Please email to request support and they will confirm if they can match you with a mentor to support your application.
Job Description
To be responsible for coordinating, planning, and delivering our youthwork programme in Brent, ensuring you are focused on achieving our outcomes and impact for young refugees and asylum seekers – and working within our current strategy, youth development strategy and implementation plan. Our current youth work activities are:
· 1:1 youthwork
· Young Women’s’ Group
· Support and Advice Hub (including cricket and football)
· Youth Club
· Trips and Residentials
· English classes
2. To manage the Brent Youth Development Team
· Line manage Youth Development Workers
· Supervise volunteers to enable them to support activities with young people
· Assist the Head of Services with the recruitment and induction of staff and volunteers, ensuring young people’s participation in the process.
· To ensure excellent monitoring and evaluation
· To have a supportive and wellbeing-focused approach to line management of staff - ensuring regular one-to-one supervision meetings and annual Performance and Development Reviews.
3. To play a key role in the delivery of our weekly Youth Club and Advice and Support Hub. This includes working closely with the Head of Services, Casework Manager and Hub partners and subsequent follow-up actions relating to supporting young people access their rights and entitlements.
4. To play a key role in developing and co-ordinating youth participation work, working closely with young people and the Head of Services:
· To ensure the views of young people are central to the shaping and delivery of all youth activities in Brent.
· to be responsible for ensuring young refugees and asylum seekers are meaningfully involved in participation opportunities – or other relevant projects.
5. To be responsible for ensuring there are adequate volunteers/staff present to safely run each session/trip and to find staff cover in the case of illness or absence.
6. To identify, propose and with agreement from the Head of Services, develop and run new projects in line with our new strategy and implementation plan, meeting unmet need and with advice from young refugees and asylum seekers in Brent and surrounding areas.
7. To ensure targeted outreach to young asylum seekers and refugees, publicising projects creatively and appropriately, including at relevant schools and colleges in the local area.
8. To ensure excellent safeguarding practice, and always follow our Safeguarding Policy, reporting any Safeguarding incidents to the Designated Safeguarding Lead ad ensuring they are informed, and appropriate, timely action is taken.
9. To work with the Impact and Communications Manager to provide content (photos, videos, quotes, case studies) which is safe for and respectful of the young people we support, with the right permissions that can be used as part of communications to our supporters, on social media and as evidence of our work to funders.
10. Ensure activities in Brent are monitored and evaluated in line with the agreed protocols.
11. To build collaborative relationships with partners and referral organisations attending and organising partnership meetings as required.
12. Manage new referrals to the service alongside our Casework manager
General Responsibilities
· To work within Young Roots’ values at all times.
· To have a creative approach to your work highlighting new areas of need/new service ideas to the team and your manager.
· To attend regular supervision, project planning, team and debrief meetings as agreed with your manager.
· To attend and take part in training as agreed with your manager
· (optional) To attend youthwork supervision (clinical is also available)
· To read, understand and agree to Young Roots youth participation statement.
· To read, understand and agree to Young Roots child protection/safeguarding policy.
· To read, understand and implement the Young Roots Equal Opportunities policy.
· To undertake other tasks as requested by the Head of Services.
For further details please download the job pack for the role.
Salary: £32,076 starting salary (salary range will increase due to max £34,834 via the length of service) per annum pro rata. Plus, Inner London Weighting of £4.087.65 if based in London pro rata per annum.
Contract: Fixed Term basis until 31 August 2025
Hours: Part-time 24.5 hours per week (excluding lunch breaks) until 31st August 2024 and 14 hours per week from 1 Sept 2024 to 31 Aug 2025 (we are seeking funding to increase the hours of work).
Location: London Office, with regular travel outside London and to other offices (with flexibility for UK-based hybrid working).
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
To succeed in the role you will need to demonstrate:
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Understanding of the wider needs (including legal immigration advice needs), hopes and experiences of asylum seekers and refugees in the UK with an understanding of how the UK’s hostile and racialised border regime impacts those affected by it.
- Understanding of the different OISC levels and how they relate to the advice needs of people in the immigration system.
- Facilitation, networking and partnership-building skills, with the ability to initiate and maintain effective collaborative partnership projects or partner network meetings.
- Experience of leading on creating, developing and maintaining partnerships with voluntary, legal or asylum/refugee/migrant sector organisations with a specific purpose.
- Experience of organisational needs assessments leading to an organisational development plan in the context of voluntary sector organisations and their specific needs.
- Understanding of the experiences and needs of different kinds of voluntary sector organisations.
- Experience of either applying for grants or issuing grants / funding, managing small grants (either as grant holder or a grant maker) and ensuring grant monitoring and evaluation is submitted and meets the grant conditions.
- Experience in drafting sensitive and detailed contractual documents between organisations such as Service Level Agreement and/or Memorandum of Understanding.
- Experience of community development work or organisational capacity building that is empowering, preventative and / or asset-based.
- Understanding of how organisations can be supported to increase asylum and immigration legal advice provision within their services, as well as across local area networks.
- Experienced Project Manager who is able to plan and manage their own workload.
- Strong communication skills, including the ability to create accurate verbal and written content, presentations and reports in English and confidence to use Information Technology to the required standard.
- Ability to communicate key information about the OISC and the regulation of immigration advisors to organisations of all sizes.
- Experience or understanding of how digital technologies and user research methodology can support capacity building programmes.
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 Sunday 14 April 2024
Interviews: 1 May 2024 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
· Skilled Worker visa: shortage occupations
· Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
This role sits within our new mental health Prevention Hub - which is a drop-in service providing a safe and welcoming space for people who are feeling distressed, seeking support and advice for their mental health, there and then. This service is a 9 month pilot project and will initially operate 11am-7pm Monday-Friday, however there may be a need to cover weekends/late nights, depending on the need of our clients and service growth.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health distress. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate, and provide holistic wellbeing plans.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health distress, in Spelthorne
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the Prevention Hub Coordinator will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will involve supporting a team of volunteers in delivering interventions.
You can download a PDF of the job description for this role at the bottom of the page.
Key Responsibilities
See job description for full list of responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours and on weekends
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
MOVE Charity Programme Coordinator
MOVE AGAINST CANCER Charity (MOVE) is looking for an experienced, dynamic and motivated Programme Coordinator with the passion and the skills to support our small teams and programmes.
We have a fantastic opportunity for an experienced individual with a strong administration background to join our growing team. We are looking for an exceptional individual with administration, data management, logistics experience, organisational skills and someone who can provide valuable support across our programmes as we grow.
The MOVE Team is a strong and motivated team, who love MOVE Charity and the difference we make, and are building a strong network of passionate and skilled volunteers to support our programmes and community.
Salary: £20k - £23k depending on experience.
Contract: Full Time fixed term contract for 12 months with potential to extend further.
The post is subject to a six months’ probationary period.
We understand the importance of work-life balance and respect individual needs. We offer a full-time position, but we are also open to considering requests for a 4-day work week or part-time role for candidates with the right experience.
Generous Annual Leave: Generous allocation of 28 days of holiday leave (pro rata if part-time)
Special Day Off: Your Birthday
Extended Holiday Break: Our charity closes down in between Christmas and New Year, giving you the opportunity to enjoy some additional time off over the festive period.
Pension Benefits: Pension plan through NEST (National Employment Savings Trust)
Flexible Working Arrangements and Hours: We believe in empowering our employees to manage their time effectively. This is a remote working role with travel for team meetings and other work-related events.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT POWER TO CONNECT
Power to Connect is dedicated to promoting digital equality and reducing the digital divide in Wandsworth. We are committed to ensuring that every resident has access to technology, connectivity and essential digital skills. Our mission is achieved through:
- Sustainably collecting, refurbishing and redistributing unused digital devices to individuals facing disadvantages in our local community.
- Providing free training on digital skills and online safety to enhance digital skills and confidence.
- Conducting free digital drop-in sessions to offer IT maintenance and digital support.
We are proud to work alongside dedicated local volunteers who contribute to every aspect of our operations, from refurbishment and distribution to supporting our Digital Skills and Digital Drop-in sessions.
THE ROLE
We are looking for a proactive, highly organised and effective communicator to join us in the role of Volunteer Coordinator. In this key position, you will play a pivotal role in overseeing and coordinating our growing volunteer team. This is a new role within our small yet dynamic team. As the Volunteer Coordinator, you will take charge of promoting volunteer opportunities for Power to Connect throughout Wandsworth. Your responsibilities will include recruiting, engaging and managing volunteers to contribute to the impactful work of our charity. You will enjoy working with people from a diverse range of backgrounds and have experience of leading a supporting people.
Thank you for considering working with us at LTSB.
It is an exciting time to join the charity as we embark on a new five year strategy. If you are passionate about Social Mobility and motivated by supporting young people living in some of the UK’s most deprived areas, this could be the charity for you!
This is a new role for LTSB, and an exciting opportunity to shape the way our young people engage with our work from first contact through to alumni retention.
Working closely with the Communications Manager, the successful candidate will lead on our online presence to engage new and existing audiences through advertising and social media, ensuring a strong pipeline of applicants for our programmes. You’ll manage relationships with youth recruitment platforms (i.e. Not Going To Uni and Rate My Apprenticeship) and you’ll be responsible for collecting and analysing the relevant data.
You will also establish and manage our Youth Board and so experience of direct youth work would be an advantage, but an enthusiastic, creative approach to the task of creating the LTSB community is essential!
LTSB’s vision is A world where all young people can choose their careers, with an emphasis on improving the lives of young people from disadvantaged backgrounds. The successful candidate will have a proven commitment to improving the lives of young people from disadvantaged backgrounds, and an excellent understanding of social mobility, diversity and inclusion issues.
LTSB does not have its own offices, so you will work remotely, but this role has regular in-person expectations at partner organisations and corporate supporters, as well as occasion travel to our city hubs Birmingham, Liverpool, London, and Manchester. This position will require DBS Disclosure at enhanced level.
The application process for Community Engagement Coordinator has two stages:
- The first round will be a remote interview held over Zoom.
- For the second round, you will be asked to complete a task and present at a panel interview, held in person.
To apply, submit a CV and a personal statement of no more than two pages outlining how you fit the person specifications, and why you feel you can contribute to LTSB’s work.
Please apply by 5pm, Wednesday 3rd April. The first round of interviews will take place in week commencing 8th April.
If you are interested in discussing the role or the charity in advance of applying, please contact Cat Wyard, Communications Manager on cat @ ltsb.charity
Good luck!
Rob Burton,
CEO, LTSB
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a highly motivated individual to support the work of the Director SEL Healthwatch. The successful candidate will be a key part of our friendly team, providing project and administrative support to the Director of SEL Healthwatch, and the wider Healthwatch Greenwich team.
The client requests no contact from agencies or media sales.
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Register Enrichment Coordinator to join our Register Enrichment team.
Title: Register Enrichment Coordinator
Salary: £27,313 per annum, rising to £29,838 per annum upon successful completion of probation
Contract: Permanent, full time
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid*, with head office in Hampstead, London
In the Register Enrichment team, our role is vital as we improve the quality of the information we hold about our donors on the register, to provide transplant centres with comprehensive and detailed options when searching for donors for their patients, allowing them to make better, faster choices, which ideally will lead to better outcomes for our patients.
You will do this by contacting existing donors on our register and asking them to provide us with a blood or swab sample for us to do further testing. You will communicate clearly with the donors by phone, text message and email, ensuring they understand the purpose of our testing and answering any queries they may have.
You will also communicate with donors to determine availability if the originally selected donor is unavailable at the time that they had been found to be a potential match. We then offer these donors as an alternative to transplant centres if the original donor cannot go ahead.
You will also speak to people who want to be tested for their relatives who need a stem cell transplant and facilitate this for them in a timely manner.
Essential Attributes:
- Demonstrable experience of delivering excellent customer service, and of taking professional responsibility and ownership of the work and expectations associated with the role.
- Demonstrable knowledge of office applications and experience of working with large databases and CRM systems
- Excellent interpersonal and relationship building skills, internally and externally
- Excellent written and verbal communication skills, including active listening and a good telephone manner
- Accurate keyboard skills and strong attention to detail and accuracy
- Excellent organizational and time management skills with the ability to prioritise workload, cover team workload during busy periods and annual leave
- Proficiency to multitask efficiently
- Proficiency to understand or have knowledge of medical terminology
- Proficiency to work under pressure and to deadlines
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (full list of benefits available on our website)
Please check out the job description (attached here and on our site when you click to apply), as well as our FAQs & Additional Info page to read about our benefits, values and recruitment policy.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is committed to equal opportunities & a living wage accredited employer
All applicants must be able to demonstrate the right to work in the UK.
*It is important to note that we are an organisation where our culture matters and with patients, supporters and donors at the heart. Therefore, it is important that we make very clear that we expect some work to take place in the workplace. The specific expectation of remote vs on site working varies depending on the team/role, and we endeavour to make this clear on each individual vacancy. If you have any queries around our hybrid working policy and the expectation for a role you're interested in, please get in touch.
The client requests no contact from agencies or media sales.
We are now recruiting for the exciting new role of Family Support Coordinator. This role will organise and deliver Croydon Refugee Day Centre (CRDC)’s new Family Support Programme, including being responsible for 1-1 casework with families to support children into education, and overseeing our Family Support Volunteers.
You will work at CRDC’s centre as well as running weekly to fortnightly drop-ins at four asylum hotel sites across Croydon, working in partnership with other organisations, the accommodation provider, and CRDC staff and volunteers to identify and reach out to families new to the accommodation and families that might need extra support.
You will have the following responsibilities:
1.Offer practical, hardship support to families with children.
2.Build links with, refer and signpost families to other organisations that offer opportunities and support for children and young people.
3.Support and empower families new to the area (and the country) – by helping them understand and navigate UK educational and child-related systems – including supporting with in-year school applications and school liaison.
4.Support families transitioning out of the asylum system or area to find new support networks.
5.Work with the Operational Coordinator to run activities for children not yet attending school at our Wednesday Welcome sessions, and to run one-off outings and activities in school holidays.
6.Maintain our database and records detailing the support we are offering families.
7.Supervise and guide Family Support Volunteers within the team.
8. Undertake other tasks as needed for the organisation, at the direction of the Centre Manager.
The Croydon Refugee Day Centre (CRDC) is a small but specialist, primarily volunteer-led organisation, with 25 years’ experience of supporting asylum seekers and refugees across Croydon and beyond. Our vision is that all asylum seekers and refugees across Croydon are able to integrate into and thrive in the UK. To this end, we support them both with their basic, practical needs and their mental health and well-being – as well as to develop the support networks, skills and experience they need to flourish.
Over the past few years, the number of asylum seekers and refugees in Croydon has increased dramatically, and CRDC is increasing its services and staffing to meet the new level of need.
Contract: Fixed term for 12 months with likely extension, full time, 37.5 hours a week. 0.8 FTE will be considered. We are happy to explore secondment or hosting arrangements with likeminded organisations, in the UK or internationally.
Salary: £27,000 – £30,000 depending on skills and experience, plus 5% employer pension contribution to INTRAC’s company pension scheme.
Location: Remote, with occasional together days and team meetings in person.
Application deadline: Midnight (UK time) Monday 15th April
About INTRAC
INTRAC exists to promote positive social change. We do this by strengthening the wider ecosystems of civil society support and also by supporting civil society organisations themselves. Through our collaborations we intend that these organisations can develop, engage with others, and do what they want to do, better. We have a global network of consultants delivering ethical and values-driven consultancy in areas such as organisational change and MEL. We also have a well-regarded training service offering open and in-house training.
About the role
As Network Development Coordinator you will play an essential part in building INTRAC’s network. This involves a range of duties to enable our network offer, focused on four broad areas:
· Coordinating a range of learning activity, exchange and community building
· Gathering insight, evidence, collective analysis for marketing and influencing
· Coordinating professional development support
· Brokering relationships and supporting consultancy opportunities
We are looking for a versatile and dynamic individual, passionate about connecting, working with and learning from people across different contexts, committed to equality, diversity and inclusion. You will have experience working with or as part of networks and can demonstrate experience in building relationships, bringing people together to share perspectives and learn online. You should enjoy gathering and analysing information and telling impactful stories. You should have an interest in supporting civil society, social justice, and have energy and an eye for detail.
In return we offer a competitive salary and benefits package, and the opportunity to work with an ethical and values-based non-for-profit organisation focused on positive social change.
The client requests no contact from agencies or media sales.
Salary: £29,000pa
Hours: Full Time - 35 hours per week
Location: Northwick Park Hospital
Employed by: Harrow Carers
Harrow Carers work in Partnership with Age UK Hillingdon, Harrow & Brent to deliver a Discharge Support Service in Northwick Park Hospital and we are looking to recruit a Service Coordinator to help us in supporting vulnerable older people in Harrow and Brent who have been in hospital and are now ready for discharge. The service delivers transport home, settle in visits, follow up and community support.
The Service Coordinator will act as the point of contact for the Hospital Discharge and ward teams for referrals. The Service Coordinator will then coordinate the support workers and volunteers to deliver the service - and will be part of the delivery themselves.
A key part of the role will be to ensure there is good communication with patients and clinicians. You will also need to monitor delivery, oversee record keeping and ensure service quality.
Please note there is no personal or clinicial care involved in this role.
Requirements:
- Experience in a similar role
- Authorised to work in the UK
- Must hold a UK driving licence
The client requests no contact from agencies or media sales.
£25,643 per year (London Living Wage)
Fixed term, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We're seeking an IT Support Coordinator to assist our IT Business Partner in the day-to-day operations of our IT team. In this newly created role, you'll be the go-to person for staff both in our London Bridge office and remotely.
As an IT support Coordinator, you’ll be providing first and second line support assisting with troubleshooting operating systems, applications, and network issues. This will include liaising with our service providers and escalating tickets, when necessary, as well as troubleshooting laptops, re-cabling workstations, and replacing faulty docking stations. Additionally, you'll support our video conferencing rooms, manage user accounts through active directory, and address printer issues by coordinating with suppliers to book engineers.
You'll also play a key role in advising staff on best practices, policies, and process improvements, fostering a culture of efficient technology use. Collaboration is key, as you'll work closely with our IT Business Partner to update documentation, handle administrative tasks, and improve asset management processes.
In this role you’ll get to work with colleagues across Prostate Cancer UK and support them in their efficient use of technology and contribute to our overall mission to give every man the power to navigate prostate cancer.
What we want from you
To be successful as an IT Support Coordinator you’ll have an excellent knowledge of operating systems, hardware and software (especially Microsoft products) or a willingness to learn.
With a strong customer focus, you’ll have previous experience of working in a telephone-based support team using remote control technologies. You’ll also have outstanding communication skills which enable you to deliver accessible advice. Ideally, you’ll be a self-motivated person who can work proactively without supervision and adapt to changing priorities and customer requirements.
If you have an enthusiasm for technology and looking to work for a dynamic and ambitious charity this may be the role for you!
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.
It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.
We’re learning more about the needs of our colleagues and we’re excited to have recently launched three new people networks: Pride, Mind & Body and Multicultural.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 7th April 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for Monday 15th to Wednesday 17th April 2024.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
We are recruiting a Project Coordinator with the Learning and Skills team at the Institute of Physics on a fixed term basis for 18 months. This is a full-time position, although a part time request will be considered, with scope for flexible working across 35 hours a week.
This new position will support the Learning and Skills team in its mission to build a thriving, diverse physics teaching community and will see you working across multiple projects to help ensure that all people, no matter their background or where they live, have access to world-class physics education and training.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
What is it like working at the IOP?
The IOP prides itself on being a friendly and ambitious organisation, with a commitment to inclusion and diversity at the heart of everything we do. Looking after our colleagues and supporting them in life and work is our priority. This is the foundation of which our new, innovative, and exciting trust-based model of flexible working called How We Work is built. Designed to empower our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation.
What will I be doing?
- Project coordination – working with the Implementation Manager, you will provide support for a number of projects across the department.
- Stakeholder management for the IOP School Affiliation scheme & Community of Physics Teaching.
- Event management - this will involve supporting online and in-person events, managing event bookings, liaising with event venues and event contributors, managing budgets, liaising with colleagues for promotion and evaluating impact.
Projects you work on may include:
- Administration of our physics teaching community. responsibilities will include the maintaining of electronic mailing lists, the drafting of e-newsletters and the organisation of in-person community events.
- Coordinating the Physics Teacher Educator programme - a programme designed to develop those who work to support teachers of physics. Responsibilities include managing relationships with participants, providing support as they progress through the programme.
- Management of the IOP Affiliation Scheme: a paid-for service to support teachers which includes the provision of the IOP publication “Classroom Physics”. Responsibilities include managing subscriptions, invoicing schools, and maintaining mailing lists.
Who will I work with?
- You will be line managed by the Implementation Manager and work with them on projects across the Department.
- You will support the Strategic Lead for Retention and Professional Community and Strategic Lead for Pedagogy and Professional Practice in the delivery of their projects.
- In the delivery of external events you will support and work with our Professional Support Coaches who are based across England and Wales
So who are we looking for?
We hope you’ll apply if you have great organisational and communication skills, an eye for detail, and the ability to work independently across multiple projects. We are looking for someone who skills include (or is interested in developing expertise in):
- Event management
- Website maintenance
- Experience using customer relationship management software, such as Salesforce.
- Somebody keen to learn and a team player
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.
As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance , gym membership, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays
- Generous annual leave (25 days starting as a standard)
- Flexible working and much more!
To apply for this role please click the link below, best of luck with your applications!
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
The client requests no contact from agencies or media sales.
Quality Coordinator
We are looking for a professional and passionate individual that can put the quality of life for the people we support at the heart of everything they do.
· Could you help our teams develop their practice and compliance?
· Could you offer support and assurance to colleagues whilst undertaking audits and supporting with improvements?
· Do you like making sure that our processes work well?
· Could you coach people to find better ways of working?
If you could, then we need you to join Mencap’s Quality team where you can build on the great work we are already doing.
We are currently looking for two Quality Coordinators to join our national team on a full time fixed term contract for 12 months initially. (We are also recruiting for a 6 month FTC - Please apply for this separately if you would also like to be considered)
The Quality Coordinator will work together collaboratively with the Personal Support operational team to provide guidance and coaching so we can provide safe, reliable and stable services, and use Person Centred Practices that deliver Improved Experiences and Outcomes for people.
Working with a focus on audit and improvement, Health and Safety and Practice your work plan will include undertaking agreed independent reviews and audits against the ‘What Matters Most’* standards and regulatory compliance. You will support the development of the quality and practice skills of managers and support workers using coaching and positive role modelling.
It is a challenging role working across the Quality Directorate and you must be willing to travel nationally and to stay away from home on a regular basis (weekly). You will get support with all areas of the work and an in-depth induction.
If you’re ready to make a difference, please get in touch today by providing an up-to-date bespoke CV that demonstrates all your relevant skills and experience.
At Mencap, we value a diverse and inclusive workplace, and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
This role will close on 2nd April with interviews taking place on 11th/12th April via Microsoft Teams. If successful at first stage, you will be invited back for a second stage with our inclusion panel the following week.
*What Matters Most is our internal quality framework*
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through our YouRock program
· Access to award winning training and development
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes:
· Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· Providing advice through our help lines and websites
Harris Hill is working with an arts based charity, supporting their search for a Marketing Coordinator for 3 months, on a hybrid basis with 2dpw in their London office.
Main responsibilities:
Coordinate a programme of marketing activity to generate awareness, conversion and retention of Young People, including UK students. Work with Head of Youth Marketing to ensure an inclusive scheme(s) that reflects and represents the broadest and most diverse student audience.
Work with external agencies and internal teams to deliver marketing programmes and campaigns across a broad range of advertising and engagement channels including; email, social media, paid media e.g. search, social, freshers’ fairs.
Evaluate the success of campaigns and contribute to the continuous improvement of all marketing activity.
Experience:
Minimum 3 years marketing experience in a charity or consumer environment
Experience in creating engagement programmes for young people
Demonstrable experience of working and liaising with external suppliers and agencies
Experience of digital advertising and e-marketing techniques
Experience of creating content for Instagram and email
Experience working with marketing automation tools to create segmented lists, build emails, and optimise programs
Experience of briefing and critiquing creative and design work.
If you would like to find out more about this opportunity, please apply for more info.