Coordinator volunteer roles in pembroke, pembrokeshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description:
"We are looking for 10 volunteers to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".
About the Volunteer Programme:
The Enhanced Professional Development Programme (ePDP) Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This volunteering role is responsible for managing the end-to-end execution of the ePDP, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.
Key Responsibilities of the sucessful volunteer:
Programme Management
- Oversee the effective implementation of the ePDP, ensuring alignment with organisational goals.
- Welcome participants to the programme, providing orientation materials and clarifying expectations.
Participant Support & Progress Tracking
- Conduct initial skills assessments to identify individual development needs.
- Monitor and document participant progress, providing regular updates to stakeholders.
- Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).
Coordination & Communication
- Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
- Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.
Engagement & Feedback
- Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
- Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).
Reporting
- Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.
Required Skills of a successful volunteer:
- Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
- Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
- Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
- Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
- Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.
Preferred but not essential:
- Experience in coordinating professional development programmes or similar initiatives.
- Familiarity with data analysis to assess programme effectiveness.
Job Types: Part-time, Volunteer
Benefits:
Work from home
Application question(s):
- Are you sure you can commit to this being a non-paid role?
- Can you commit to 16 weeks?
- Do you have access to personal PC or laptop?
Work Location: Remote
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.
Key Responsibilities:
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Participant Engagement & Support:
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Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.
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Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.
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Administrative Coordination:
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Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.
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Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.
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Documentation & Reporting:
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Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.
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Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.
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Logistics & Communication:
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Manage programme logistics, including training materials, technology setups, and participant resources.
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Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.
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Compliance & Record-Keeping:
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Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.
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Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.
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Required Qualifications:
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Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.
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Experience:
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1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.
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Experience managing high-volume inquiries and maintaining detailed records.
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Skills:
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Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.
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Strong verbal and written communication skills, with a customer-service-oriented approach.
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Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.
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Attention to detail and commitment to accuracy in data entry and reporting.
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The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Seeking Social Media Coordinator to contribute to research, digital marketing efforts, and database management to improve campaign effectiveness.
Responsibilities:
- Execute a results-driven social media strategy;
- Develop and curate engaging content for social media platforms;
- Assist in the creation and editing of written, video, and photo content;
- Maintain unified brand voice across different social media channels;
- Create a social media calendar;
- Monitor social media channels for industry trends;
- Interact with users and respond to social media messages, inquiries, and comments;
- Review analytics and create reports on key metrics;
- Assist in the development and management of social media marketing and influencer marketing strategy.
Qualifications / Skills:
- Passion for women's human rights;
- Expertise with social media and proficiency with major social media platforms and social media management tools;
- Proficiency with editing tools/digital media formats;
- Ability to understand historical, current, and future trends in the digital content and social media space;
- Strong copywriting and copy editing skills;
- Top-notch oral and verbal communication skills;
- Impeccable time management skills with the ability to multitask;
- Detail-oriented approach with ability to work under pressure to meet deadlines.
Education and Experience Requirements:
- 2+ years experience with social campaigning, social media marketing or content development;
- 2+ years experience with donor campaign platforms;
- Direct experience using social media management tools;
- Experience with Microsoft Office (Excel, Outlook);
- Experience with Adobe Creative Cloud (Photoshop, Premier Pro) or equivalent digital media editing tools a plus.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
While gaining invaluable experience, practice your passion within real-life scenarios.
Join a group who aspire to think big, have fun, and create work that stands out. We’re looking for a passionate dedicated individual to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will assist us to conduct research and gather information on various projects.
Responsibilities
Conduct relevant research, gather information on various projects
Write research reports
Working closely with the communications team
Requirements
Good attention to detail.
Strong verbal, written and organisational skills.
Self-starter, dedicated and willing to learn.
Microsoft Word and Excel skills.
Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.
ABOUT TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
We’re looking for Community Fundraising Volunteers across the UK to help us deliver and collect Marie Curie donation tins in their local area. By using your local knowledge and connections, you’ll help raise vital funds for our nurses and hospice services - right where it matters most.
What you'd be doing:
- Distribute collection boxes in shops, cafés, pubs, gyms, and anywhere people gather.
- Swing by regularly to collect and bank the donations
- Keep tabs on each box’s location and earnings like a fundraising detective.
- Make friends with venue staff to build positive relationships.
- Spot new places where we could extend our reach and make an even bigger impact.
- Spread the word about upcoming events and campaigns to those you meet
Why you'd be a great fit:
- Polite and organised
- Self-motivated
- Familiar with your local area
- You have 2-4 hours a month to spare
What you gain:
- Ongoing guidance and brief training - just the essentials
- Meet amazing people
- Being part of the UK’s leading end-of-life charity
- Recognition for your time
- Travel expenses covered
- Access to exclusive deals and discounts across retail, travel, entertainment, and more
- Loyalty Card Membership for our Marie Curie Shops
This opportunity is perfect for someone who loves chatting with people, enjoys being out and about, and wants to make a meaningful difference - one collection box at a time.
One of our client is offering a 3-month remote internship for an enthusiastic Sales & Operations Coordinator Intern to join our growing team.
✨ What we’re looking for:
• Strong communication & interpersonal skills
• Good time management and organizational abilities
• Interest in sales, client interaction, and business development
• Attention to detail and problem-solving mindset
• Willingness to learn and adapt quickly
• Ability to work independently and as part of a team
What you’ll gain:
• Practical, hands-on experience in sales and operations management
• Mentorship and training from experienced professionals
• A good stipend for your contribution.
• Work completely remote in UK shift timings
• Opportunity to transition into a permanent role after the internship
Could you spare four hours a week to support young cancer patients and their families?
When a child is diagnosed with cancer it threatens everything, for them and their family. At a time when they should be busy being children, enjoying their rollercoaster teenage years or finding their feet at university, life becomes full of fear. Fear of treatment, but also of families being torn apart, of overwhelming money worries, mental health stretched to breaking point, of having nowhere to turn, no one to talk to.
At Young Lives vs Cancer, we get that. We are the charity that helps children and young people (0-25) and their families find the strength to face whatever cancer throws at them.
There are many small organisations that help families with a child that has a life threatening illness, by providing grants, holidays or wishes. We want our families to take advantage of this but applying for this extra support can often be overwhelming or another thing on the to do list at a stressful time in their lives. That’s where you come in. Could you give 4 hours a week to support our families to apply for grants, holidays and wishes?
What you’ll be doing
You’ll be working directly with our families who are known to the Young Lives vs Cancer Service at Birmingham Children’s Hospital and Queen Elizabeth Hospital Birmingham to help them apply to organisations which can offer grants, treats, wishes or holidays to make the cancer journey more manageable. Your role will be both researching and identifying organisations offering additional practical support (such as additional grants) and practical opportunities for joy (wish granting and special offers), and then supporting families to apply to these organisations.
There is scope and opportunity in this role for development into liaising with other charities.
About you
- You’ll need to be super organised in managing information and communicating with different audiences
- You’ll need to be confident in approaching conversations with new people, that includes speaking directly with children and families about their needs, and approaching potential sources of support on their behalf
- You’ll have strong relationship management skills, the ability to make people you are talking to feel at ease and supported
Experience working with families with a child with a life threatening or limiting illness, or working with a family support organisation is desirable but not essential.
You’ll receive a full induction to the Young Lives vs Cancer BCH and QEHB social work team, learn about the service we provide and the impact of cancer on the children, young people and families we support.
4 hours a week during office hours (9am to 5pm, Tuesday to Thursday)
From your own home but you do need to be based in the Birmingham area to attend occasional team meetings and supervision.
How to apply
Complete the application form on our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the pack. Lend a hand. Change lives. Join your local fundraising group as a volunteer.
Are you looking for a volunteering opportunity where you can meet new people and raise funds that will change lives? Join a Guide Dogs group near you for fun, fundraising and four-legged friends.
Did you know it costs £102,000 to raise, train, and support a guide dog from birth to retirement.
We have a range of roles from being a group member, to taking on a lead role such as Group Coordinator, Deputy Coordinator, Treasurer, Merchandise Coordinator or Collection Box Coordinator.
Why become a fundraising volunteer:
As well as making a huge difference to people’s lives, volunteering with your local Guide Dogs fundraising group is a great way to spend some of your free time and give back.
- Inspire people to support Guide Dogs and make a difference to someone with sight loss.
- Have fun finding new events and places to volunteer at.
- You’ll meet lots of special dogs – from young puppies in training to incredible guide dogs in partnership.
- You’ll empower others to get involved with Guide Dogs.
- You’ll learn new skills and we’ll provide all the training you need for your role.
- You can take on as much or as little as you want, and you can fit the role around your other commitments.
Who you are:
We appreciate our volunteers’ passion and energy, but we also value your unique skills, perspectives and personalities.
- Inspire others: Do you have lots of ideas that could motivate others? We need more inspirational volunteer leaders and fundraisers who can bring their energy and unique perspective to our local fundraising groups.
- Bring your skills: Could you help organise a calendar of events, take care of ordering merchandise, or count the funds raised by your local team? We need more volunteer treasurers, secretaries, and merchandise coordinators to support our fundraising groups.
- Help take Guide Dogs into your community: Are you well connected or do you love going to new places and meeting new people? We need more volunteer fundraisers to help at our events and spread the word about our work.
Training and pre-agreed expenses available.
Visit our webiste to see what roles are available where you live.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Role Profile
Events Coordinator
About the Role
At Living Reasons, we’re reimagining fundraising and entertainment events to be more immersive, inclusive, and inspiring than ever before. From sensory-based experiences to creative challenges and accessible escape rooms, we’re breaking away from outdated models and designing events that are fun, innovative, and impactful.
The Events Coordinator will play a hands-on role in bringing these projects to life. Working closely with the Events & Entertainments Lead, you’ll help plan and deliver exciting events, ensuring everything runs smoothly on the day and that participants and supporters have a memorable experience.
This role is perfect for someone who enjoys organisation, teamwork, and creativity — someone who likes to see an idea grow into a successful event.
Key Responsibilities
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Work with the Events & Entertainments Lead to plan and deliver specific events and challenges.
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Help ensure events are well-organised, including:
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Preparing and checking event locations
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Allocating roles and tasks to volunteers and staff involved
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Coordinating logistics before and during events
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Support with Health & Safety, insurance, and accessibility requirements (with guidance).
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Work as part of a team of multiple Event Coordinators, collaborating and sharing tasks.
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Take initiative in your area of responsibility, while knowing when to seek support or guidance.
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Analyse and report on the success of events, sharing feedback with the wider team to improve future activities.
What We’re Looking For
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Strong organisational skills and attention to detail.
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Ability to work as part of a team, while also being comfortable taking initiative.
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A practical, solution-focused mindset to keep events running smoothly.
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Good communication skills and a willingness to engage with volunteers, staff, and supporters.
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Enthusiasm for creativity, accessibility, and inclusivity in events.
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Reliability and a positive, can-do attitude.
What You’ll Gain
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Experience in planning and delivering creative and accessible events.
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The chance to work as part of a supportive, fun, and innovative team.
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Opportunities to develop leadership, organisation, and communication skills.
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Insight into event planning and fundraising from the inside.
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The satisfaction of knowing your work directly supports Living Reasons’ mission.
Interested?
If you’d like to play a key role in making our events a success — and be part of a team creating unique experiences that raise vital funds — we’d love to hear from you.
To create equality and equity in all areas of society, opening opportunities that are less damaging and focused on the person as a whole.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
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Support onboarding, training of new volunteers
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Development, updating of training materials for volunteers
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Co-ordinate deployment of volunteers to specific projects
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Development of LRC volunteer charter
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Advising Trustees of volunteer needs
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Liaising with team members, Trustees
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Taking part in relevant meetings
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Oversee operations
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Project materials, equipment
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Volunteer expenses approval
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Contribution to website, social media content
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Key competencies
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Training / volunteer experience
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IT competent
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Team working
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Good intuition, initiative
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Good communication – verbal & written
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Attention to detail
Please submit a brief CV and cover letter outlining why you are interested in the Lyme Resource Centre and how your skills and experience can help the charity achieve its goals.
Interviews with suitable candidates will be in the form of an informal discussion with Trustees via Zoom.
Aiming to minimise risk of Lyme disease whilst enjoying the outdoors, by educating the public & health professionals about ticks & Lyme disease
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that
have been bereaved.
THIS ROLE COULD BE FOR YOU IF:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
REQUIREMENTS OF A BEFRIENDER INCLUDE:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
BENEFITS OF THE ROLE MAY INCLUDE:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
SUPPORT AND TRAINING PROVIDED:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
LOCATION OF THE ROLE:
- Home-based
WHEN ARE YOU NEEDED:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role: Our scholars are eager to meet graduates and professionals who can support them in achieving their ambitions. Mentors are mainly responsible for providing support and career advice to pupils. Mentors must also be committed to supporting us at our events, which take place in the evenings and on Saturdays throughout the term. These events include our scholar enrichment days, our parent and pupil information sessions and our volunteer social events which are held in London.
Availability: Mentors must be available for approximately 2-3 hours a month to meet with their mentee, and discuss via phone, email or in person. There is a minimum commitment of one year (three terms).
In addition to this, you will need to support a minimum of 2 events throughout the year. Enrichment and skill-building events for our scholars usually take place in the evenings and at weekends, with events ranging from 2-8 hours in length.
Location: Mentoring sessions and events can take place online or in person.
Responsibilities:
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Working collaboratively with parents to give students guidance and advice on how to achieve their aspirations
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Informing pupils of opportunities to them so that they can achieve their aspirations
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Meeting with pupils for one to one mentoring sessions
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Supporting pupils with university, sixth form or job applications
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Monitoring and reporting on each pupils progress
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Giving feedback to parents and programme coordinators
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Working collaboratively with other tutors and mentors
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Supporting at events including:
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Collaborate effectively with other volunteers within the events team
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Assist with setting up and clearing up at events
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Support workshop facilitators with managing groups of young people or parents
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Assist with the coordination of lunch or refreshments for attendees
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Assist the event coordinator with ensuring the health and safety of attendees and overall risk management at events
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Give feedback to the event coordinators and programme managers at the end of each event.
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Person specification:
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Be passionate and committed to tackling educational inequality
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Enjoy working with children and young people
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Be educated to a minimum of degree level or equivalent
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Possess strong communication skills both written and verbal
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Be punctual and organised
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Be able to remain calm under pressure
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Have excellent time management skills
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference by providing company and conversation to an older person in Croydon. Our Befriending service supports older adults by alleviating loneliness and isolation, supporting independence, and increasing self-confidence, by making weekly or fortnightly visits to a client living in the borough of Croydon.
Befriender - In Person
Duties:
• Providing companionship to clients in their home, sharing a cup of tea
• Other activities mutually agreed by both the volunteer and client, such as reading together, or helping with post, and within the Befriending Programme’s guidelines
• Maintaining records of client visits and sending those to the Befriending Coordinator on a regular basis
• Accompanying client out for a walk or to the shop if they are sufficiently able
• Accompanying client to weekly activities or social clubs to support client’s
independence
• Escorting clients to GP/hospital appointments as needed
• Adherence to Age UK Croydon’s policies and procedures, including Confidentiality and Safeguarding
Skills Required:
• Good listening and communication skills
• An open-minded and non-judgemental attitude
• An understanding and awareness of issues faced by older adults
• Ability to maintain professional boundaries
Befriender - Telephone
Duties:
• Providing companionship to clients by telephone for a chat
• Maintaining records of telephone calls to clients and sending those to the Befriending
Coordinator on a regular basis
Skills Required:
• Good listening and communication skills
• An open-minded and non-judgemental attitude
• An understanding and awareness of issues faced by older adults
• Adherence to Age UK Croydon’s policies and procedures, including Confidentiality and
Safeguarding
• Ability to maintain professional boundaries
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.
This role could be for you, if you:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
Requirements of a Befriender include:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
Benefits of this role may include:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Support and training provided:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
Location of the role:
- Home-based
When are you needed:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.