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Page 1 of 13
London, Greater London (Hybrid)
£39,414 - £41,488 per year
Full-time
Contract (24 Month)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

FareShare

Job Description –Account Manager

Reporting to: Senior Corporate Partnerships Manager

Location:   London/Hybrid - in person working on Mondays (either head office or local network office), with flexibility of home/office for the remainder of the week

Contract: 24 Month Fixed Term Contract

Hours: 35 Hours, week

Salary: £39,414- £41,488

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity.

We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Our vision is of a UK where ‘No good food goes to waste’.

Our mission is to use surplus, fit-for consumption food to feed those who are vulnerable in the UK by supporting frontline charitable organisations that tackle the cause and not just the symptoms of poverty.

Our values run through everything we do and set out a clear framework for us to approach our work: passion, ambition, respect, collaboration, and focus.

The role

We are seeking a fundraiser or an experienced account manager who relishes the excitement of exceeding income targets and developing strong relationships. You will identify opportunities to increase the value of your partnership portfolio and work closely with the Corporate Development Team to ensure the transition between new business and account management is seamless for both FareShare and our partners.

You will manage a portfolio of partners: designing and delivering tailored partnership plans and an innovative and personalised suite of partnership activity. You will work with colleagues across fundraising to ensure we maximise the value of our partnerships. We currently have partnerships with a large variety of exciting brands from Tesco to Oliver Bonas, McDonalds to Subway, Kellogg’s to Pink Lady apples and Bloomberg to Burberry – our partners support us in a variety of ways including cause related marketing campaigns, staff and customer fundraising, corporate donations and wider sponsorships and partnerships.

To be successful in this role, you will have a proven track record of excellent partnership/relationship management and ideally have experience of delivering a variety of fundraising partnerships including commercial brand licensing. You will have excellent communication skills and will be comfortable negotiating bespoke deals and benefits packages and will lead renewal plans to secure and grow the support of current partners.

Cross team collaboration is crucial to the role and you will be able to demonstrate strong relationship building and influencing skills.

Main areas of responsibility

1. Deliver first rate account management of corporate partnerships and promotions with existing corporate partners to achieve objectives and build excellent relationships that facilitate future growth.

  • Provide a high standard of professional relationship and account management to a portfolio of partners, delivering a mix of partnership types including; Charity of the Year, commercial brand partnerships/campaigns and retail partnerships
  • Working with the Senior Corporate Partnerships Manager and wider team to implement bespoke cultivation and stewardship strategies for each corporate partner, that encourage development of strategic, multi-faceted partnerships thinking creatively and entrepreneurially to maximise the value of each partnership and meet agreed targets and KPIs
  • Ensure FareShare’s strategic priorities are addressed through our partnerships and that the brand is protected and appropriately valued
  • Prepare and deliver engaging and confident presentations (both at one-to-one level and at a much larger scale)
  • Establish, agree and monitor key milestones for each relationship
  • Ensure that benefits are fulfilled and delivered on time
  • Monitor and maintain systems and processes; including Salesforce database, financial accounting, pipeline, contracts and due diligence.

2. Work closely with internal project teams to maximise the potential for fundraising

  • Work with the Corporate New Business function on the development of new partnerships and to ensure a smooth transition from new business to account management
  • Work with other areas of Fundraising, the Food Team and Operations Team to maximise possibilities for partners and FareShare and to report to partners in a timely manner
  • Work with Marketing and Communications Team to promote partnerships across FareShare and partner channels.

3. Legal, Compliance & Policies

  • Efficient and effective management of commercial income activity ensuring compliance with GDPR, legal and charity regulation and FareShare’s own Ethical Gift Policy
  • Manage all legal and financial aspects of partnership agreements
  • Manage and work within FareShare’s IT systems and data guidelines
  • Represent Fundraising where required on internal working groups
  • Undertake training and skills development and keep up to date with the changing requirements of the role
  • Undertake other duties as required

Person Specification

If you are a real team player with a proven track record in delivering exceptional account management, always meeting targets, as well as having excellent communication and relationship building skills, along with a tenacious approach, then we’d love to hear from you.

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Essential

  • Experience of providing excellent relationship management and stewardship with key external and internal stakeholders
  • Demonstrable experience of managing high value six figure partnerships in either a charity or commercial environment ideally including commercial brand licensing
  • Ability to create and deliver compelling tailor-made pitches, business plans and proposals to meet corporate objectives
  • Excellent communication and interpersonal skills with the ability to influence at all levels
  • Proven ability to manage multiple complex projects with competing deadlines
  • Experience of financial management
  • Excellent negotiation and influencing skills with experience creating legal agreements
  • Commercial awareness with knowledge of various corporate sectors and relevant VAT considerations
  • Target driven, proactive and creative
  • Evidence of – using data, insight and creativity

Desirable

  • Experience of working with FMCG brands and retailers
  • Experience of working in a third sector environment
  • Experience of using Salesforce or a similar database
  • Line Management experience
  • Understanding of the Institute of Fundraising’s Code of Practice, data protection and other relevant legislation, guidance and good practice
  • Understanding of GDPR requirements

Competencies and behaviours

A commitment to Equal Opportunities. An understanding of, and sympathy with FareShare’s mission Flexibility of approach and ability to work in a team and across other internal teams.

Benefits

  • Hybrid / Flexible working, with regular UK travel
  • 28 days’ annual leave + 8 bank holidays
  • Employers pension contribution
  • Employee Assistance Program
  • Interest free bicycle purchase loan scheme
  • Season ticket loan
Application resources
Posted by
FareShare View profile Company size Size: 51 - 100
Fareshare infographic.png
Posted on: 25 July 2024
Closing date: 08 August 2024 at 10:12
Tags: Fundraising