Hillside Clubhouse is a dynamic resource for people with mental health problems that makes social inclusion and participation in everyday life a reality. Getting a paid job, having a social life and going to college are the norm for many of our members. Members work alongside staff to co-produce the daily business functions of the Clubhouse and we now seek a senior member of staff to develop opportunities further.  You will be responsible for all areas of day to operations and you will also be responsible for developing and building on existing services as well as seeking out new opportunities for business development.

Our diversity is our strength -  and we welcome applications from all sections of the community. 

Job Description

JOB TITLE: Director of Clubhouse Operations

RESPONSIBLE TO: Executive Director

SALARY: £42602

HOURS: 35 per week

ACCOUNTABLE TO: The Board of Trustees

LOCATION: Hillside Clubhouse, Unit A, 30 North Road, London, N7 9GJ and any other locations as may be required

Role overview:

To oversee all operations and the development of the Clubhouse including all the activities that are available to support service users and the kiosk retail outlet and catering services.

Main responsibilities:

• Supporting the creation of, and implementing strategic plans for the service;
• Full responsibility for the Clubhouse, including employees, building management and all service users attending;
• People management of all within the clubhouse remit;
• Managing the maintenance of the premises;
• Responsible for all reporting in remit of the role;
• Maintaining quality systems;
• Project planning and implementation for new services and any changes;
• Ensuring that all clinical and renewal plans are in place;
• Responsibility for all risks within Clubhouse;
• Maintaining compliance with the General Data Protection Regulations (GDPR) under area of responsibility;
• Ensuring that the Clubhouse operates at all times in line with the organisation’s values, mission and strategic aims;
• Building and maintaining partnerships and links with external organisations to promote the service;
• Supporting the growth and development of the service by increasing income streams in place and developing new income;
• Promoting the service through in-house projects;
• Working closely with the Director of IPS and the Executive Director to build the overall Clubhouse service;
• Regularly review relevance of the Clubhouse, against requirements, regulation and those services offered by other charitable organisations.

Specific Duties:

Operations

• Recruiting, inducting, supervising, supporting, coaching and appraising the performance of  staff (including sessional staff)  and volunteers;
• Ensuring that  operational policies, procedures, plans and project designs are properly formulated and operated;
• Ensuring cost effectiveness and financial control, including ongoing financial performance monitoring, budgeting, costing and the control of income and expenditure where appropriate;
• Ensuring that services are appropriately and effectively marketed;
• Ensuring that proper systems are established and operated to deliver, monitor and evaluate the services;
• Ensuring that requirements set by multiple funders (including charitable, statutory and any other funders), regulators, partners and the Executive Director and Trustees are met;
• Being responsible for Health and Safety and other statutory duties;
• Ensuring that new services are developed and managed according to organisational requirements;
• Ensuring that services are in line with the organisation’s values, mission and strategic aims;
• Participating in the delivery of services where appropriate, including the design and provision of training;
• Development and implementation of cyclical maintenance plans for the building;
• Sound risk management and acting as organisational safeguarding lead;
• Specific responsibility for ensuring that risk assessments are in place, up to date and appropriately acted upon and communicated for all service users/potential service users to ensure safety of service users and staff at all times
• Being responsible for overseeing the ‘customer journey’ (i.e. from point of initial enquiry through registration, induction and engagement in the Clubhouse;
• Being responsible for day to day management and member issues relating to Clubhouse area of operation.
• Responsible for management and planning of IT systems and equipment

Corporate:

• Representing Hillside Clubhouse and its work to external audiences and stakeholders
• To deputise for the Executive Director when required e.g.

1. To cover the management responsibilities of the Chief Executive in his/her absence;
2. To make any necessary decisions to ensure the sound operation of the organisation in consultation with the Chair and/or other Trustees in the absence of the Executive Director.

Strategic:

• To contribute to the longer-term strategic direction of the organisation: e.g.

1. Drafting business plans for areas of operational and organisational responsibilities;
2. Generating and contributing to fundraising and income generation plans;
3. Supporting the Executive Director in the drafting of service specifications, tenders and funding applications and mobilising any implementation plans for new services;
4. Developing the Kiosk and external catering areas of the business to maximise market positioning, benefit and income generation.

General:

• Maintaining back office systems (including risk assessments) and contributing to the development of online services including social media, websites and other platforms;
• Attending, chairing and/or convening supervisions, organisational meetings, cross team working groups and external meetings as required;
• Preparing reports for the Board of Directors and Executive Director on all areas of responsibility and attending Board meetings to present them where required;
• Being accountable for all aspects of your work and the work of your supervisees;
• Covering for other members of staff where required;
• Out of hours working when necessary;
• Other duties as reasonably required by the Executive Director/Trustees;
• Working in close co-operation with the Executive Director and Director of IPS and acting as a member of the senior management team.

The postholder will be accountable to the Executive Director or the Chair in his/her absence.  Corporate and strategic duties will be carried out in conjunction with the Executive Director or as delegated by him/her. The postholder will also be expected to supervise new staff where new services are developed.

There are likely to be some overlaps/sharing of work areas between the posts of IPS Director and Director of Clubhouse Operations and it is expected that both post holders work closely together and co-operate to devise solutions jointly where appropriate.

Person specification

Essential

• Experienced in and passionate about mental health services;
• Experience in managing a similar service or in a similar role;
• Knowledge and thorough understanding of mainstream and national initiatives to support people with mental health problems;
• Forward thinking and up-to-date with current practices in mental health;
• Confident, calm and with a hands-on approach;
• Excellent attention to detail;
• Excellent communication skills (written and verbal);
• Commitment to equal opportunities;
• Excellent knowledge of Excel and databases (including Microsoft Access) including reporting functions and database structures and development;
• Ability to write highly accurate reports with attention to detail on written work and figures;
• Expertise and understanding of mental health models;
• Knowledge of health and safety legislation (including food hygiene);
• Facilities management experience including the ability to deliver robust cyclical and renewal plans (building maintenance, renewal and expiry of agreements, leases, certifications, regulatory requirements including those related to the building itself); 
• Ability to see complex projects through from implementation phase to completion including the use of project planning tools including Gantt charts;
• Experience and understanding of implementation phases and mobilisation of complex services;
• Business development skills (ideally in catering or retail);
• Experience of working with people with mental health problems and/or other disabilities including risk management and safeguarding;
• Experience of managing teams and task allocation;
• Ability to work with people who may present challenging behaviours and ability to respond to crises including the ability to calm situations and deal with conflict;
• Ability to develop policy and procedure in an organisational context;
• Ability to generate and use methods for collecting data for diverse purposes (e.g. needs analysis, monitoring, research, fundraising);
• Ability to set up and use management information systems to control the quality and quantity of service delivery;
• Sound knowledge of IT systems and planning infrastructure
• Ability to effectively plan and prioritise your own and others’ work;
• Ability to see tasks through to completion with minimal supervision.

Desirable

• Experience of implementation of quality systems (D)
• Experience of liaising with and reporting directly to commissioners (D)

We are committed to equality of opportunity and diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice.  We will not tolerate any forms of bullying or harassment in the workplace. Everyone has a personal responsibility to seek to improve their own and colleagues working lives to create a healthy and productive working environment 

Graduate Intern

Central London

£23k plus benefits

Initially 12 months fixed term with the potential for a permanent role.

ABOUT SCI

The Society of Chemical Industry (SCI), a registered charity, is an international forum where science meets business. Established in 1881 SCI’s main charitable objective is to advance the application of science into industry for public benefit, which it fulfils via events, publications and other activities. Today, with members in over 70 countries and with over 900 companies and 300 academic institutions represented in our network, SCI facilitates open innovation, identifies and promotes emerging technologies in the areas of climate change and global health, and provides support for the next generation of scientists and engineers.

THE ROLE

SCI is now looking to appoint a Graduate Intern to join us. The role will be within the Business Development team of the Society, working with members and other organisations on a variety of projects. These projects may include research and analysis, innovation developments, marketing, or publishing activities. We are looking for an energetic, professional team player, with excellent communication skills and who associates with the objectives of SCI. This is a great opportunity to build experience and establish a network across industry and academia.

SCI has a small but friendly team, and so flexibility and the ability to work with the wider team to achieve SCI’s objectives is crucial. This role is normally office based at 14-15 Belgrave Square, London, but is currently home-based due to COVID-19 restrictions.

Knowledge and skills required for this role:

• BSc (Hons) in a science or engineering subject
• Good presentation skills
• Self-starter and able work to tight deadlines
• Credible and personable, with the ability to build relationships with stakeholders.
• Strong association with the objectives of the Society
• Team player, with an enthusiastic and proactive approach to work
• Good analytical skills
• High degree of computer literacy, including proficiency with MS Office
• A strong understanding of science and its importance for society

We are seeking a high calibre, self - motivated and dedicated applicant to fill the position of Programme Development & Funding Lead.

Ol Pejeta Conservancy (“Ol Pejeta”) is the largest black rhino sanctuary in East and Central Africa, and home to the world’s last two northern white rhinos. It is the only place in Kenya to see chimpanzees, in a sanctuary established to rehabilitate animals rescued from the black market. It has some of the highest predator densities in Kenya, and still manages a very successful livestock programme. Ol Pejeta also seeks to support the people living around its borders, to ensure wildlife conservation translates to better education, healthcare and infrastructure for the next generation of wildlife guardians.

Role summary

Position: Programme Development & Funding Lead

Reports to: Head of Partnerships & Business Development

Department: Fundraising & Communications – Partnership Funding team.

Duration: 3 years.

Location: UK or Kenya.

Closing Date: Sunday, 7th March 2021.

The Programme Development & Funding Lead will play a key role in aligning programme priorities so that they deliver impact and attract and enable resource mobilisation from a varied range of donors.

The role holder will work closely with programmes and fundraising to develop innovative programmes and projects that align to strategic goals and deliver clear outcomes for beneficiaries. Programmes and projects should appeal to national government funding bodies, trusts and foundations, corporate donors and voluntary funding streams. 

The role holder will be responsible for:

• Contribution to the design of the strategic framework for programmes across the organisation in order to ensure a clear theory of change and alignment across the core areas of conservation and community development
• Influence and support development of thematic programmes aligned to organisational objectives and global goals, remaining agile to global trends impacting our work
• Strategic influence and technical support to the development and implementation of a MEL Framework and assuring the quality of implementation
• Review of current projects being implemented and advise on adaption of current programming strategies.
• Support the technical programme teams to write compelling concept notes enabling the fundraising team to seek funding opportunities
• Support opportunity identification, coordination and development of proposals/ applications working closely with the fundraising team and programmes team(s)
• Working closely with the grants and compliance team to monitor and oversee all projects and related risks, capture lessons learned for future programming and proposal development

Person specifications

Education, Language and qualifications

• Bachelor’s degree or similar qualification in international development, programmes development and fundraising, development studies and/ or conservation.
• Masters degree is advantageous
• Excellent verbal and written communication skills in English, ability to inform and engage through written communication.

Knowledge, skills and Experience

• Expert knowledge of project and programme management methodology, acquired either through a recognised qualification or through relevant work based experience
• Proven track record of supporting an assigned programme team, resolving critical gaps/issues to ensure programmes are planned, managed and delivered effectively
• Very good understanding of global goals for the conservation and development sectors
• Confidence in leading and developing communications with all appropriate stakeholders on technical/non-technical matters, issues and ideas
• Proactive, able to use initiative and progress continuous improvements as this business function continues to evolve.
• Experience of developing systems and processes to facilitate effective programme impact management
• Experience of developing and implementing business processes, new ways of working and general change management
• Proven ability to prepare proposals and budgets
• Excellent communication skills, both verbal and written, with a demonstrable ability to translate complicated technical programme detail into key messages for stakeholders operating at a variety of levels
• Presentation and facilitation skills
• Exceptional interpersonal and relationship building skills across different cultures
• Experience of developing and delivering training and capacity building, coaching and mentoring
• Strong problem solving and strategic thinking skills with experience of and an aptitude for strategic planning
• Ability to travel
• Ability to work in a multicultural context/environment and demonstrate innovative practices

Are you the right person for the job? Please read the full job description carefully before you apply. Please address the person specification in your application as it enables us to identify the skills, knowledge and experience you have to be able to do the job effectively.

Please check your application and make sure you meet all the essential criteria listed, in addition your application will be stronger if you meet at least some of the desirable criteria. Thank-you for your understanding.

Ol Pejeta Conservancy welcomes applications from all sections of the community and promotes diversity.

APPLICATION PROCESS

Please see "How to apply" below. 

I am delighted to be working with Hand in Hand International who is looking for an ambitious, confident Fundraising Manager to join their award-winning fundraising team.

Hand in Hand can help women beat the odds and succeed as entrepreneurs. The money they earn and the confidence they gain changes everything. Whole families and communities rise with them.

Since 2003, from Afghanistan to Zimbabwe, they've helped 3 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change. Some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities starting to dream and plan for the future.

As Fundraising Manager, you will be required to grow income, securing five and six figure gifts from new and existing donors. You will need to have an entrepreneurial approach to fundraising and have a proven track record of securing gifts from corporates, major donors and/or foundations. Experience working in an international development charity would beneficial but not essential.
For further information on this role with details on how to apply please contact Natalie Lawford at Harris Hill via the apply button.

The Company

From launch in 2000 CharityJob has grown quickly to become the UK’s No 1 largest and busiest job board for the not for profit sector. We are the trusted recruitment partner for 000's of charities, NGO's & Agencies working within the sector. We're a small friendly team where the culture is entrepreneurial, practical, approachable and fun all within a stretching environment.

The Role

• Telesales Account Manager offering innovative digital Job board solutions to Charities, helping them to reach and attract their ideal candidates.  You will be primarily responsible for building relationships and sales with our large customer base as well as developing new business from qualified leads & incoming calls.

• Over the phone you will be able to engage clients in needs based conversations & give online demonstrations of how our Job board works plus the options available.  You will then recommend and sell recruitment solutions that range from job board packages to content driven newsletter options including premium products.

• Our Salespeople are passionate about what they do, working hard and smart for their customers.  So, if you’re looking for a rewarding opportunity working in a fast paced, exciting & changing environment then please read on

• This is an office based role which during the current Pandemic is temporarily  home based

The Person

•  Friendly and outgoing with a terrific phone manner
• Takes ownership and is accountable to targets
•  Puts the client at the heart of the sale 
•  IT Literate and mentally agile
•  An interest and knowledge in digital solutions
•  Can demonstrate success in an outbound telesales environment

Hours 9am to 5.30pm reducing to 9am to 5pm during August & December

Non Contributory Pension

25 days annual Leave

Flexible working hours offered after satisfactory completion of Probationary period

How to apply: please click on the apply button to submit your application.

Our parks have proven crucial to communities throughout the pandemic - they have been real lifelines for so many. We are the second parks foundation to form in the UK and this role will be crucial in delivering our strategy to make Bristol and Bath's parks better places to meet, play, learn, grow, breathe and enjoy nature. 

As our first fundraiser you will lead the review and delivery of our fundraising strategy to develop and grow our income across multiple channels to meet set targets, identifying and maximising all opportunities.

You will be energetic and ambitious with a demonstrable track record of generating income across a range income streams. Ideally you will have experience of and be confident in gaining high level gifts from major donors or corporates. You will be confident making face to face asks and have experience of developing income streams from scratch. 

You will be joining a small and dynamic staff and volunteer team with an impressive board of Trustees. It is crucial that you are a team player, willing to get involved to support wider organisational priorities, just as we will to support your work. 

We are looking for someone with a proven track-record of successfully leading fundraising initiatives, who has a entrepreneurial mindset and who loves working with Bristol and Bath's brilliant communities. 

For an informal conversation about this role, please email our Director, Charlee Bennett.

DEVELOPMENT MANAGER,

DEVELOPMENT AND ALUMNI RELATIONS OFFICE (DARO)

£30,942 - £33,797 PER ANNUM

CORPORATE COMMUNICATIONS

FULL TIME, 36.5 HOURS PER WEEK

2 YEAR FIXED TERM CONTRACT

The Development and Alumni Relations Office (DARO), part of the directorate of Corporate Communications, develops the relationship between the University and its alumni and other supporters, linking this to philanthropic commitment to the University.

This is a full-time, fixed-term contract for two years.  The position is available immediately, and joins the team at an exciting time. The successful candidate will be responsible for cultivating and nurturing the relationships with those capable of making significant financial gifts to University of Chester, acting as Campaign Lead for a Major initiative over the term the post, which meets the university’s strategic priorities.

You will plan, develop and manage relationships with senior-level alumni, Trusts and Foundations, and other supporters, in order to secure financial support for the strategic objectives of the University, collaborating closely with members of academic faculty and the Senior Executive Team.

You will have a proven track record of fundraising or equivalent experience of generating income and meeting targets, with a wide understanding of philanthropy, and why people give. The successful candidate will be a results driven, strategic thinker with the ability to build and nurture transformative internal and external relationships. You will be a strong written and verbal communicator and passionate about your work, and the difference higher education can make in our communities and society.

The post is normally based in Chester, with some travel expected to meet the needs of the post (the DARO are currently working remotely).

For an informal discussion about the post, please contact Helena Astbury, Head of Development and Alumni Relations on +44 (0)1244 511005 .

Candidates may download further details from our website  and apply for the post via our Online Recruitment Website quoting reference number RA006036.

Closing date: Wednesday 3rd March 2021.

The Ivors Academy Trust educates, develops and inspires songwriters and composers – creating new opportunities and nurturing the next generation of Ivor Novello Award winners. We are the charity of The Ivors Academy, the UK’s independent professional association for music creators. We are a community of diverse, talented songwriters and composers across all styles. Their talent creates the music that the world loves.

Work under the leadership of the CEO to initiate and begin to develop a portfolio 5-figure+ donations, grants and sponsorships from statutory sources, trusts and foundations, businesses and individuals to support the aims and impact of the Trust. 

Postholder will work closely and quickly with colleagues to understand which projects need funding and present them to funders most likely to support. This will require the post holder having a current, in-depth knowledge of donors, trusts, statutory funders and businesses which have an interest in supporting music education and career development.

Postholder will use their experience and live fundraising applications to ensure our CRM system is be used efficiently for coordinating fundraising and donor relationship management.

Postholder will also work closely with Trustees, inspiring and supporting their fundraising efforts, and preparing regular prospect and income reports for management and Trust meetings.

Postholder will ensure that donors/supporters/partners are kept at the core of everything we do.

Beyond this short-term assignment, our hope is for the candidate to be successful in raising funds quickly from donors and organizations with funding immediately available so that we may secure resources for a long-term fundraising role.

Send cover letter and CV highlighting your experience relevant to this role. Please list 3 recent examples of major fundraising success and what might you reasonably expect to achieve in this short-term assignment

Background Information

Fortalice is looking for an experienced fundraiser to make a real difference to the lives of local women, children, young people and all victims affected by domestic abuse and violence. We’re in a period of growth and the Fundraising Manager will play a pivotal role in helping to secure future funding.  We are looking for an enthusiastic self-starter, whose skillset matches our ambitious plan and has demonstrable experience of developing and delivering fundraising campaigns.

Fortalice has over 43 years’ experience of working in the field of domestic abuse and violence and receives its majority of income for the Refuge through Local Authority funding. We also have support from key charitable trusts and foundations and receive regular voluntary donations to support our Outreach work in the community. We’re well known locally, and the Fundraising Manager will help to channel our current support and reach new audiences to fund our work. The post is a new position and will complement a highly experienced and motivated team.

Your role will be to develop our existing supporters, help us develop a digital fundraising offer and generate new business leads. There will be a focus on developing corporate partnerships and individual giving. The post holder will work closely with the Chief Executive who is well networked in the local community. 

Fundraising Manager

Full time – 35 hours

£30,000 per annum (fundraising targets required)

We are aiming to recruit an experienced and motivated Fundraising Manager to develop our existing fundraising strategies. The post will involve various duties to meet the needs of the organisation.

• The posts will be subject to an enhanced DBS check due to the nature of the work undertaken by the organisation
• A current valid driving licence and the ability to provide a suitable vehicle for work with insurance cover for business use is essential
• To apply for a post, please request an application pack. The closing date for applications to be returned is midnight on Thursday 4th March 2021. Please note that any completed applications received after this date will not be considered. If you do not receive a response within five working days from the closing date, then you have not been selected for interview
• Interviews will be held on Thursday 11th March 2021
• Women only applicants can apply for the post as this is an occupational requirement in accordance with paragraph 1, schedule 9 of the Equality Act under section 7.2e of the Equality Act 2010

Catch22 is hiring a Senior Development Manager (Public Sector), who will be a central member of the Catch22 Development Team, while also sitting on the Community Links Senior Management Team (SMT).

You will be integral to both Community Links’ and Catch22’s work with public sector commissioners: you will build new public service delivery propositions using your relationship building and sales skills. This role is central to Catch22’s Development Team’s ambitious plans for finding large-scale public sector opportunities that align to our reform mission and our goal to build resilience and aspiration in people and communities.

A Corporate Partnerships Manager, focused on Community Links fundraising, will report to you and aid with proposal writing and account management.

· Full-time, permanent contract

· £45,000 per annum depending on experience

· London based role with some flexible working arrangements available

Summary of main duties & accountabilities

· Lead the way in securing significant public sector opportunities for Catch22, with a focus on public sector opportunities that would benefit Community Links

· Build a pipeline of public sector opportunities

· Design innovative delivery programmes and write persuasive proposals

· Nurture relationships and look for opportunities to build in existing accounts

· Grow your internal relationships and take Catch22 forward

What does good look like for this role?

You will be working in Business Development and with the wider Development Team to hit our income targets. You’ll be generating new leads, developing strong relationships, designing new services and, once funding is secured, handing over to operations.

Summary of essential criteria

•Knowledge of one or more of Catch22’s Policy interest areas (health, youth/children’s services, employment, debt advice/financial capability and community services)

•Understanding of public sector government funding

• Understanding of business development/fundraising cycle – generating leads, pipeline development and conversion

•Experience of business development

•Experience of building complex partnerships with multiple external partners

•Management of full life cycle of a project

•Experience of managing multiple projects at once and skillfully balancing priorities under time pressures

• Experience of securing funding above six figures

•Strong interpersonal skills – good relationship builder

•Financial planning, reporting and forecasting (budgeting and interpreting management accounts)

•Project management skills – ability to manage a project from beginning to end, from the earliest idea of what a new service will be, all the way through to signing contract/ grant agreement with partners

•Excellent written and verbal communication skills – ability to write compelling proposals and present engagingly

•Research skills, to understand potential funders and their priorities

•Strategic thinking around marketplaces, audiences, organisations and stakeholders to effectively engage with commissioners

If you are experienced in seeking funding opportunities and writing compelling bids and have a track record with Trusts, Foundations or Corporates, and knowledge of the Education and/or environment sector, you could be just who we are looking for in order to help us invest more funding into helping children benefit from the experience of learning outdoors.

The key roles of the post will be to:

• Identify potential funders for projects, campaigns and core support for the charity.
• Work closely with the leadership and management team to shape and write funding proposals for new and existing projects, programmes and pilots & campaigns, ensuring that bids reflect the needs of the organisation and are appropriately costed to secure income targets. 
• Research possible funding opportunities and partnerships that would support the work and vision of LtL
• Together with members of the leadership and management team build relationships with charitable trusts, corporate, lottery and social investors. 

For more information and how to apply, please read the job description and person specification included in the information pack.   

If you wish to apply for the post please send the following: 

• Your CV
• A covering letter explaining your interest in the role and how you match the requirements 
• Contact details (including email address and phone number) of two referees, one of whom should be your most recent employer 

The deadline for applications is 9 am on Monday 15th March 2021

Shortlisted candidates will be invited to interview on Friday 26th March, 2021 via Zoom

Head of Data and Analytics

We are One Housing, and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.

We truly value the benefits data and technology can offer to bring about positive change for customers and staff alike.

We can be described as friendly and fast-paced,  loving what we do. We are passionate about the high-quality services  we provide, seeking always to improve

We offer our colleagues a professional and collaborative workplace and the chance to build a rewarding career within a not-for-profit organisation that is proud to make a genuine difference to people’s lives, each and every day.

Join our I.T. Team as the a Head of Data and Analytics

High quality data and smooth-running systems are essential to the success of a  modern and agile organisation. This is particularly so for One Housing.

As company that provides a broad range of products and services  there is the ongoing challenge of providing data and insights that support continuous improvement and fresh business challenges.

We offer the opportunity to put your stakeholder engagement abilities, problem-solving skills and technical knowledge to fantastic use, in support of an organisation with a clear social purpose and strong values.

We value that we keep our promises; that we do a great job; that we value diversity; that we work together and that we always look for ways to improve. This is  what makes us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for someone to join us in the position of Head of Data and Analytics based in Camden(or currently from home). Your responsibilities will include:

• Chairing the Information Governance Steering Group tasked with overseeing the deployment of the current Information Governance strategy. This includes liaising with stakeholders such data-owners and overseeing the training need of data-stewards, as well as co-steering the ongoing deployment of data management and reporting technologies.
• Chairing the Data Change Board tasked with change management across all data domains within the Group, including data that is crucial to the customer, thereby mitigating risks to customer safety and the disruption of essential services.
• Lead the Business Intelligence team which currently provides data, reporting and analytics to the Group. This team is a key contributor to the accurate and timely production of performance and regulatory reporting, as well as responsible for evidencing that data quality is being maintained across all our data domains.

More about Governance

• Oversee the implementation of the Information Governance strategy to drive value from and manage risks associated with One Housing data.
• Chair the Information Governance Steering Group to ensure effective use of information over the long-term.
• Chair the Data Change Management Board to ensure data quality standards are maintained and services are not disrupted.
• Develop and maintain Information Management Policy and Procedures.
• Ensure Data Architecture Principles are maintained (Eg less spreadsheets, use of master data management and appropriate data repositories)

More about Leadership

• Lead the Business Intelligence team such that it has the skills and capacity to develop and provide reports, analysis and data sets for the Group.
• Provide thought-leadership in terms of One Housing emerging as a data-driven organisation with increased use of data analytics.
• Oversee the management and development of the reporting and data management technologies within the Group.
• Lead the array of Subject Matters Experts in order to  be effective in the role and as a team.

More Stakeholder management

• Develop effective working relationships with key stakeholders to ensure the BI team is always aligned to business needs.
• Champion Information Governance and Data Ownership across the Group.
• Co-create awareness and training initiatives to increase staff capability regarding all aspects of data management.
• Through stakeholder and peer engagement, track whether One Housing’s transformation roadmap is remaining aligned to the Information Governance strategy.
• Inform stakeholders in terms of the art-of-the-possible in terms of reporting, analysis and insights.

More about Team Management

• Design and implement strong demand management and solution delivery processes for BI requests.
• Ensure that Team development activities are aligned with the overall strategy and objectives of One Housing.
• Annually review and define future BI requirements via  a thorough assessment of stakeholder needs.
• Informing budgets and objectives accordingly.

More about Delivery

• As per agreed deadlines, the BI team are required to deliver monthly departmental KPIs, compliance levels report, management accounts and service area activity tracking.
• Including regulatory compliance reporting, as well as providing enterprise-wide data quality reports and metrics.
• Enable data-driven decision making at pace, via repeatable and scalable mechanisms such as established metrics, reporting and review mechanisms.
• Overcome technical challenges in a cost-effective way, influencing the implementation of better tools, technologies and best practice.

More about Change and Transformation

• Understand the underlying business processes and be able to articulate why certain metrics and reports are priority.
• Support the development of compelling business cases to bid for resources.
• Ensure close engagement with other technology teams to maximise insights and value from new processes and platforms.
• Build forecasting models for our priority data domains, reporting on projected KPI performance, and thus enabling pre-emptive business action.

More about high priority Data Domains and the specific responsibilities of this role:

1. Asset Management Data

• Provide comprehensive stock data  for One Housing and all its subsidiaries.
• Evidence triangulation of this One Housing stock data  with all other stock records.
• Identify any anomalies in the triangulation, investigate and lead the resolution in a timely manner.
• Provide on demand a triangulated and reconciled stock reports to the Asset Compliance Group, Executive Team and the Group Board.
• Oversee the additions/ deletions to the stock list.
• Provide assurance that the compliance reports are reconciled across a comprehensive data-set at a property/component level to the Asset Compliance Group, Executive Team, and our Group Board.
• Prepare and supply regulatory and statutory stock reports regarding One Housing and its subsidiaries to One Housing Governance team.

2. Customer Data

• Provide assurance reports to Customer Service teams in terms of the quality of key data associated customers, e.g. data related to customer safety and risks, satisfaction, contact preferences and current service activity.
• Including assurance reporting, validating that automated digital services being provided to customers e.g. via MyOneHousing and our other digital channels.

3. Income and Property Management Data

• Provide assurance reports that data held in accordance business rules and data protocols associated with income and property  management.
• Delivering and embedding change to make One Housing an efficient and effective organisation. This has been a focus for the last 3 years and Continuous Improvement is now at the heart of what we are doing to move to the next phase of the organisations development.

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who demonstrates a friendly, positive demeanour. The successful candidate will:

• Have a solid track-record of leading Business Intelligence teams of up to 10 members,
• Managing budgets,
• Senior stakeholder engagement and liaison,
• Strategy and policy development,
• And being able to describe your successes within previous governance and oversight roles.
• Demonstrate having been able to drive real value from data,
• And of facilitating analysis, insights and forecasting via the systems and services you have managed,
• While having satisfied high-demand through effective communication with stakeholders and reliable delivery management.
• Have a deep understanding of best practise information governance and data management strategies,
• And of reporting, analytics and data management technologies (e.g. current Microsoft platforms)
• As well as of data architectures and integration concepts.
• Be able to apply Information and Data related legislation within a business context.
• Have an appropriate academic qualification or describe the knowledge you have acquired through your own experience .

The offer

Our [email protected] benefit package offers you an array of perks designed with your wellbeing in mind.

• Salary: £70,000-£85,000
• Your holidays are important to us. Take up to 28 days annual leave plus bank holidays.
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues.
• Looking forward to your big bucket list trip? You can buy or sell up to five days annual leave each year.
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

More about us

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Apply today for a fulfilling career in our I.T. team.

St Benedict’s Hospice in Sunderland offers free care, advice and support for patients, and their families, who have a life-limiting illness. St Benedict’s Hospice has a long history and our experienced and professional, clinical and volunteer teams are committed to providing the highest level of care in the future.  Our supporters and donors are vital.  Each year hundreds and hundreds of people raise thousands and thousands of pounds to make sure that local people who are living through the most worrying of times are looked after and supported in a loving, dignified and caring way.

We are looking for an enthusiastic, creative individual to become an integral part of our small fundraising team.  You will ideally have experience across a wide range of fundraising activities including community, events and corporates, and have the passion and commitment to deliver challenging targets.  You will have a proven track record in building and developing relationships and be well used to delivering outstanding supporter care and stewardship at all times. 

If this sounds like you, we’d love to hear from you with your CV and covering letter.

• Closing Date: 9.00am, Monday 8 March 2021
• Interview Date: Tuesday 16 March 2021
• Salary: £28,000
• Hours: Full time, 37.5 hour per week
• Base: St Benedict’s Hospice, Sunderland/Home
• Benefits:
  • 25 days holiday plus bank holidays
  • Options for flexible working
  • Pension Scheme

Director of Professional Services
Aldgate, London

As Director of Professional Services, you will identify strategic priorities and provide the management, governance and oversight required for the smooth running of the departments within the Directorate. You will oversee the delivery of the work plans, monitor performance, facilitate the relationship between the Officers and Clinical Directors in Professionalism and ensure continuity between the work of the departments.

You will be responsible, with the Chief Executive and other members of the SMT, for creating and nurturing the appropriate culture of the College, which is supportive, educational and developmental, while embodying equality and diversity.

An experienced leader with the ability to think corporately over the whole range of College activities, you will possess strategic thinking, planning and excellent communication (verbal and written) skills.

You will have the experience of writing reports, papers and proposals for publication and documenting procedures, along with strong interpersonal skills, a positive outlook and be committed to a customer-focused culture.

Pathology is at the heart of modern healthcare. Pathologists work to prevent, diagnose, treat and monitor diseases and are involved in the diagnosis of disorders affecting every organ of the body, from before birth to after death. The majority of tests requested by doctors will be performed and interpreted by a clinical scientist or medically qualified pathologist. 

The Royal College of Pathologists is a professional membership organisation with over 11,000 members who are doctors and scientists working in hospitals, universities and laboratories in the UK and overseas. We work with pathologists at every stage of their career – from setting curricula, organising training and running exams, to approving job descriptions, publishing best-practice guidance and providing continuing professional development. 

We offer attractive staff benefits including 25 days annual leave rising with length of service, an employee discount scheme, season ticket and gym membership loans, as well as a defined benefit company pension scheme.  The College values diversity, welcoming applications from everyone.

For more information please download the InformationPack. To apply, please complete the supporting information form and email it via the email application link.

Interviews will be held on the 11th and 12th March 2021.

Please note that all staff are currently working remotely and the interviews will be carried out online through video calls.