Corporate services administrator jobs in northampton, northamptonshire

Team: Advocacy

Location: Remote

Work pattern: Mon-Fri, 35 hours per week

Salary: Up to £30,809.83 per year

Contract: fixed-term contract until the end of April 2026

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Advocacy and Government Relations Assistant:

- providing day-to-day support for the whole advocacy team

- undertake core advocacy tasks such as leading on daily political and media monitoring

- conducting online research to add value and support overall work of the team

- provide meeting and event support

- assisting with preparation of briefings for parliamentary debates

- reporting on the outcome of campaigns to the advocacy team

- content creation for the advocacy web pages

- general administration duties

About the Advocacy team:

The Advocacy & Government Relations team leads the charity in influencing decision-makers and those whose policies, practices and decisions affect cat welfare across the UK. The small, highly motivated team works to influence legislators (national and devolved governments), professional organisations and corporates. The team has successfully influenced the law on microchipping, pet theft and commercial kitten sales in England and worked with the Scottish Government to regulate cat breeding and rehoming activities. The team has run digital campaigns as part of its strategy for several years but is now looking to increase capacity and build a stronger level of engagement with our campaigners.

What we’re looking for in our Advocacy and Government Relations Assistant:

- experience working in, or an understanding of, advocacy, public affairs or influencing work (which may include campaigns) and knowledge of UK political systems

- strong administration skills, including project and spreadsheet management

- experience, or any understanding, of dealing with high profile/ VIP individuals e.g Ministers, MSPs, MLAs, MPs, etc

- experience completing online and desk research

- experience or understanding of event organisation/preparing PowerPoint presentations

- proven ability to multi-task and work independently on own initiative, accurately and under pressure

- confident using Microsoft Office (Word, Excel, Outlook, Powerpoint, Zoom and MS Teams)

- knowledge our work and campaigns and an understanding of the charity sector

What we can offer you:

- range of health benefits

- 26 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 2nd June 2025

Virtual interview date: w/c 16th June 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form

2. video screening

3. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

PSPA is the only UK charity providing support and information to people living with Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD). These rapidly progressing neurological conditions are caused by the premature loss of nerve cells in certain parts of the brain. While there is no cure, and no treatment, we aim to give everyone affected with PSP and CBD the information and support they need to live the best possible life.

Raising awareness among health and social care professionals since 1994, we also fund research into diagnosis and treatments, relying almost entirely on voluntary donations.

We are now looking for a Helpline Manager to join us on a part-time, permanent basis, working 21 hours per week.

What we offer

• Salary of £21,709 for 21 hours per week (FTE £36,182.66)
• 28 days’ annual leave plus bank holidays – pro-rated for part-time roles
• Pension scheme
• Employee Assistance Programme

This is a rewarding opportunity for a compassionate and strategic people leader with a helpline/call centre background to join our passionate and pioneering organisation.

You’ll be at the forefront of supporting those affected by two of the most misunderstood neurological conditions, helping to shape the support and information provided for people living with PSP or CBD across the UK.

What’s more, with part-time hours offering greater flexibility, you’ll enjoy a fulfilling work-life balance while leading a dedicated team whose work makes a real difference every single day.

So, if you’re ready to be part of a movement that is changing lives, apply today.

How your role contributes

• As our Helpline Manager, you will lead the delivery and development of a vital lifeline for people living with PSP and CBD.
• You’ll ensure that everyone reaching out for help is met with timely, compassionate, and expert support — putting their needs and voices at the very heart of our services.
• Managing a team of six Helpline Care Navigators and supporting volunteers, you’ll lead recruitment and training to ensure the helpline runs smoothly and sustainably, while nurturing a strong, person-centred team culture.
• Through data-driven insights, you’ll continuously evaluate and improve the service, championing accessibility, safeguarding and inclusion in all aspects of delivery.

Additionally, you will:

• Develop policies and procedures to ensure best practice in advice and support
• Represent helpline users in our magazine and editorial planning
• Collaborate with senior leadership to design new services that address unmet needs

What we need from you

To join us as our Helpline Manager, you will need:

• Experience of operational management in a helpline/call centre environment
• Experience managing a team and supporting their professional development
• Experience working with volunteers across different mediums, including online
• Experience of regular service data reporting, analysis and evaluation
• Knowledge of the issues for people living with a neurological condition and their carers
• Knowledge of safeguarding practices
• The ability to manage difficult situations in a calm and confident manner

The closing date for this role is 8 June 2025
Interviews will be held on 16 & 17 June 2025

Other organisations may call this role Helpline Team Lead, Support Services Manager, Care Navigation Services Lead, Support Line Manager, Information and Advice Services Manager, or Emotional Support Services Manager.

PSPA is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a role where you can make a real difference as a Helpline Manager, please apply.

Retina UK is a national charity based in Buckingham that funds cutting edge research into inherited sight loss conditions and offers dedicated support and information to the thousands of people living with these conditions.

We are looking for the right person to support, develop and coordinate a variety of areas of activity within the Income Generation team.

Key responsibilities:

* Assist with the administration and stewardship of supporters across the various income areas and maintain and improve supporter retention and engagement. Areas to support with will include: Community Fundraising, Trading, Challenge Events, Lottery, Legacies and Major Donors.

* Provide an exemplary stewardship programme for existing supporters whilst also developing new ideas to engage new supporters.

* Utilise the charity database, carry out regular analysis, generate reports as requested, ensure records and folders are accurate and up to date and provide regular feedback to the Head of Income Generation.

* Conduct regular supporter research, as requested, to ensure Retina UK remains innovative with its fundraising activities. 

* Support with updating the database and printing letters for the Trusts, Foundations and Corporates proposals, reports and thank you letters.

* Ensure that our webpages are regularly updated with new events, ways of getting involved, photographs, case studies and impact quotes.

* Liaise with venues, supporters, exhibitors and attendees ahead of fundraising events and activities, including our Conferences, Sight Village and key challenge events, including London Marathon.

* Thank supporters in the appropriate manner and update and refresh supporter letter templates quarterly to effectively communicate the value of donor contributions. Mix up our thanking methods – calls, letters, emails – as appropriate.

* Take a proactive approach in guiding supporters and potential fundraisers on how they can be involved with Retina UK.  Offer clear advice on fundraising opportunities and ensure incoming enquiries are directed to relevant activities that align with their interests and needs, by staying up to date on our products and ways they get can involved.

* Work collaboratively to maintain an efficient and practical administrative process and arrange, attend and take minutes at Income Generation team meetings as and when required.

* Any other duties as reasonably requested by the Head of Income Generation, Senior Management Team and Chief Executive.

Specifications (E = essential, D = desirable):

Skills & Experience

Minimum of 1 year working in a similar role - E                                 

Working in a small team - D                                                                 

Educated to ‘A’ level standard or commensurate experience - E

IT literate and highly adept in the use of MS Office Suite - E

Familiar with email and internet - E

High standard of written and verbal English and grammar - E

Database experience - E                                                                         

 Personal Attributes

Confident, polite and cheerful telephone manner - E                         

Quick learner able to act on initiative and in the absence of managers - E                                                                                           

An eye for detail and a flair for organisation - E                                     

Ability to empathise with people with disabilities (particularly visual impairment) - E                                                                                   

Able to manage a busy workload - E                                                   

Commitment

Empathy with Retina UK’s aims and objectives - E                         

Willing to live Retina UK’s values - E     

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

High Value Partnerships Manager (Corporate and Trusts)

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Trust and Corporate Manager - to be known as a High Value Partnerships Manager - to join our small and friendly fundraising team. You will be responsible for driving our strategy for fundraising from Corporate Partnerships and Trusts & Grants, both of which are already well-established income streams with lots of great potential. You will also use your experience to identify, attract and win new partnerships.

Contract: Permanent
Hours:30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £35,000 - £37,000 (pro rata)
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Occasional travel to partner meetings will also be required.
Closing date: midnight on Sunday 1st June
Interview dates: First-round interviews will be virtual and take place in early June

Purpose of the role

• Accountable for winning and delivering partnerships with Corporates and Trust & Grants, with support from a Fundraising Officer
• Secure new partnerships that are vision-aligned, with a focus on multi-year grants/contracts
• Research and develop a strategy for growing our High Value income, whilst providing excellent relationship management, delivery and reporting to those we’re already working with
• Line manage a Fundraising Officer who will provide support to implement your fundraising strategy
• Work with the Head of Development and Senior Management Team to identify opportunities across the charity to fundraise for and demonstrate the impact of our work to partners
• Work with the Membership team to maximise opportunities with brands to offer discounts to Twins Trust's members

Ideal candidate

The ideal candidate will have experience in developing and implementing a strategy for High Value Partnerships. They will be able to demonstrate how they have researched and negotiated partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support and therefore sustainable income.

Person specification

Essential

• Experience of creating and delivering a High Value strategy
• Experience of the full fundraising pipeline, including researching, cultivating and securing multi-year 5 or 6 figure donations from Trusts, Foundations or Corporate Partnerships (experience of both income streams a plus)
• Excellent relationship building skills up to a senior level
• Ability to project manage the delivery of partnerships including impact reporting
• Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
• Excellent communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Enthusiasm for the issues we work on

Desirable

• Line management or mentoring experience
• Working understanding of admin processes relating to fundraising
• The ability to demonstrate a commercial mindset
• An understanding of GDPR in relation to fundraising

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

Fundraising Officer

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Fundraising Officer to join our small and friendly fundraising team. You will support the High Value Partnerships Manager and Community Fundraising Manager, both of which are already well-established income streams with lots of great potential. It’s a great opportunity to work across varied income streams including Corporate, Trusts & Grants, Community, Fundraising Events and Individual/Regular Giving.

Contract: Permanent
Hours:  37 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £24,000 - £27,000
Reports to: Community Fundraising Manager  
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to partner meetings/events will also be required.
Closing date: Sunday 8th June
Interview dates: First-round interviews will be virtual and take place in mid June

Purpose of the role

• Reporting to the High Value Partnerships Manager you will provide support across our two priority Fundraising streams – Community Fundraising (Community, Events and Individual/Regular Giving) and High Value Partnerships (Trusts, Grants, Corporate and Sponsorship).
• Conducting prospect research (Corporate and Trusts/Grants) creating a pipeline of targeted opportunities, and submitting applications for lower level funding
• Providing excellent relationship management to those in our community who fundraise for us, whether that’s as a Regular Giver or Marathon runner
• Providing support to the Manager planning Fundraising Events, recruiting participants, attending and cheering on our fundraisers and thanking our supporters
• Accountable for delivering our annual raffle and ongoing Lottery programme
• Support the wider Development team with admin relating to Fundraising

Ideal candidate

The ideal candidate will have experience either in supporting the delivery of High Value partnerships or Community Fundraising. They will be able to demonstrate how they have researched partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support for the charity.

Person specification

Essential

• Experience of donor stewardship
• Excellent relationship building skills
• Ability to research and find vision aligned funders
• Ability to project manage the delivery of partnerships and/or events
• Excellent writing, communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Ability to multi-task and manage several different priorities at once
• Enthusiasm for the issues we work on

Desirable

• Working understanding of admin processes relating to fundraising
• An understanding of GDPR in relation to fundraising
• Experience working in a CRM (Microsoft Dynamics experience a plus)

Summary

The Church of England Pensions Board ("the Pensions Board") is a statutory body which is corporate trustee and administrator of defined benefit (final salary, hybrid and CARE) and defined contribution pension arrangements. We are the trustee and administrator of 3 major pension schemes (Church of England Funded Pension Scheme, Church Workers Pension Fund and Church Administrators Pensions Fund). We are the administrator of the Clergy Pension Measures and Church Commissioners Superannuation Scheme on behalf of the Church Commissioners. We also administer two charitable schemes to assist retired clergy and their dependants who are in financial need. There are 44,000+ members, pensioners and other beneficiaries.

You'll be leading on the maintenance, design and development of scheme calculations within the departments pension administration system, Universal Pensions Management (UPM2).

Responsibilities will include:

1. Assist with the design and development of the UPM system calculations
2. Agree requirements, scope and specification of calculation changes
3. Plan and deliver a continuous program of calculation development in line with the requirements of the department
4. Plan the testing and implementation of system upgrades and software releases to ensure no adverse effect on scheme calculations
5. Maintain the technical specifications for benefit calculations
6. Implement system changes required to support the introduction of calculation amendments to member records via database updates and communication templates
7. If required, there may be need to become involved in other areas within the System team - from utilising automation to improve efficiency, to working on our Member and Employer self-service portals.

Please note, this is a fully remote role.

Are you passionate about clients having a voice on how organisations provide services and support?

Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way.

Does this sound like something you want to be a part of?

The impact you will have

Client involvement is at the heart of everything we do. You will be responsible for developing and enhancing our involvement with clients and the communities we work alongside, to give them influence, a voice and control in how we provide our services across the organisation.

We are also just as passionate about our volunteers. Part of this role will develop and enhance our work with volunteers, peer mentoring and student placements to maximise the impact of volunteering across our services, enhancing the support we deliver.

This is an exciting time to join Connection Support as we celebrate our 30th anniversary and turn our focus to preventing homelessness long before it happens, as well as continuing to provide support for those in crisis.

Contract: 12 month fixed term contract. Maternity cover

Hours: Between 22.5 and 37.5 hours per week. This post requires a minimum 30% of the time face to face.

Salary: £42,322 - £47,949 per annum (pro rata for part time), dependent on experience

Location: Based in one of our main offices across our areas of operation (Oxfordshire, Buckinghamshire and Milton Keynes) with flexibility to travel between offices and work from home.

Closing date: Tuesday 10th June at 10.00am.

Interview dates: Week commencing 16th June

About you

Your experience involves working in client engagement within the social care or similar sector. You are an excellent communicator who thrives on driving organisational change and forging relationships with clients, colleagues and stakeholders.

You are passionate about the value volunteers bring to client services and will have experience in supervising/managing volunteers and developing volunteer programmes/systems.  

You have excellent research, analytical and problem solving skills and the project management skills to translate your ideas into reality.

You will be passionate about the impact you can have by being part of Connection Support, and your values align with ours.

Due to the nature of this role a driver’s licence and access to a vehicle is essential.

What we offer in return

Connection Support is committed to equality of opportunity, to being fair and inclusive and ensuring everyone is treated is valued, treated with respect and has a positive experience.

We welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+, men, women, and people with lived experience.

We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more. 

Should you need additional support with your application or require adjustments to any part of our recruitment process please don’t hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Working closely with the Awareness Programme Manager, Senior Volunteer Development Manager, and colleagues in our Community Services Engagement team, the senior Awareness Programme Officer will be responsible for the delivery of our awareness talk programme across the UK. This includes the recruitment, coordination, support and training of volunteers in line with Bowel Cancer UK's volunteering strategy and the awareness programme plans.

You will be a team player with excellent communication and people skills and you must be proactive, resilient and capable of organising and managing a busy workload.

We are looking for a driven and ambitious fundraiser to join our small but mighty fundraising team at a crucial period for the organisation as we find ourselves in the midpoint of our strategy period.

Since 2020 we have grown our income by 35%, refined our theory of change, invested in our digital and evaluation capabilities, secured multi-year funding and support from a series of well-respected funders and partners. This has laid solid foundations for future growth as we seek to revise our programmes, reaching the most vulnerable young people across London and Greater Manchester.  

Khulisa’s work continues to be known for putting well-being at the heart of positive change, transforming the lives of some of the UK's most vulnerable young people and supporting them to increase their wellbeing, self-esteem, enable educational inclusion. The highlights of the last year, include: 

• Supporting over 480 young people and adults 

• Surpassing £1.2 million in income 

• Significant improvements in Wellbeing being reported by 61% of our young people 

• 91% of our young people reporting feeling safe and not judged during our programmes 

We very much look forward to hearing from you and good luck! 

**********

Key Responsibilities 

• Trust Fundraising
• Prospecting – researching new trust and foundation opportunities
• Writing five-figure applications
• Managing a portfolio of 25-30 Trusts and Foundations
• Thanking – writing thank you letters, notes and confirmation receipts
• Banking – liaising with our colleagues in finance and supporters, to support receipt of funding
• Supporting the design of new thanking materials and a schedule of keeping supporters updated - thank you cards, seasonal messaging, reporting templates 
• Reporting – annually to donors, managing reporting schedule with Senior Fundraising Manager and colleagues in finance.
• Small trusts outreach and mailings.
• CRM: Updating our database on a weekly basis, data entry, updating current funders, payment schedules, agreements, building dashboards
• Monthly review of fundraising pipelines and opportunities, supporting the team with forecasting and their own pipeline management 
• Participating in cross team meetings with fundraising agenda’s - bid kick off meetings,  delivery/funders meetings, E&I, programmes.
• Finance – monthly reconciliation meeting.
• Logistics support for donor engagement days/meetings
• Managing case study bank and securing new case studies from the Programmes Team. 
• Team work and Administration
• Cross-team working – connecting with the programmes team on a regular basis
• Responding to all cross-organisational needs, including wellbeing surveys, attending team meetings and collaboration sessions
• Minute taking on a rolling basis across the team
• Preparing external meeting briefs
• Representing the organisation externally – conferences, networking etc.
• Contributing into fundraising reporting to Khulisa’s Board of Trustees 

Skills  

• Experience of writing clearly to communicate complex issues in a compelling manner 

• Strong ability to summarise text and key points, tailored to different audiences. 

• Strong written and verbal communication skills  

• Excellent eye for detail, strong systems and processes management skills 

• Ability to write reports in a concise, engaging and accessible manner 

• Strong people skills and willingness to work as part of a wider team 

• Ability to work independently using own initiative 

• Strong levels of comfort with using new, complex technology 

Diversity, Equity and Inclusion We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential

Job Profile

CAFOD’s mission in the Catholic community of England and Wales is to inspire and equip Catholics to actively engage in the Church’s efforts to overcome poverty and injustice. Our regional teams focus on recruiting and supporting a dedicated group of volunteers within parish and school communities, empowering them to educate, engage, and inspire others to act in solidarity for the common good. Regional teams also collaborate with clergy and other representatives across the Catholic community to ensure CAFOD’s volunteer programme is aligned with faith life.

The primary purpose of this role is to provide administrative and communications support to the Community Participation Coordinators across England and Wales, with a focus on the West & Wales region as the first point of contact. This includes coordinating administrative tasks performed by office volunteers and identifying opportunities for process improvements. The role also involves volunteer recruitment administration, overseeing and training Office Volunteers, and ensuring effective database management.

This role can be based anywhere in the UK including our head office in London, working from home, from one of CAFOD’s Volunteer Centres, or a combination of both. The role requires occasional travel to London and other areas within the East & West side of the country. Travel expenses will be reimbursed, and time off in lieu will be granted for travel beyond normal working hours.

This is a full-time position (35 hours per week) and reports to the Volunteer Support and Development Coordinator.

Key Responsibilities Overview
The post holder will play a key role in driving smooth, efficient operations across CAFOD’s West & Wales region. As the go-to person for admin excellence and volunteer support, you’ll work closely with your line manager and colleagues in the East to streamline processes, improve systems, and keep everything running like clockwork.

You’ll lead on volunteer recruitment and engagement—welcoming new volunteers, managing onboarding, and ensuring everyone feels valued, equipped, and inspired to support CAFOD’s work. Your people skills and attention to detail will shine as you manage applications, data entry, and training coordination.

Communications will be at the heart of your role. You’ll create engaging e-bulletins and social media content that keeps our community informed and motivated, while ensuring messages are clear, consistent, and aligned with CAFOD’s wider goals.

You’ll be the guardian of accurate data, working with office volunteers to maintain up-to-date records that support smarter outreach and efficient workflows. Your collaborative spirit will help strengthen connections across teams, share best practices, and contribute to creative new approaches for engaging communities.

This is a role for a proactive, organised, and people-focused individual who’s excited to innovate, solve problems, and make a tangible impact in a supportive, values-led organisation.

Safeguarding

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification

Understanding our context

1. Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life.
2. Understanding CAFOD: ability to express what motivates people to volunteer for, and support, CAFOD and the main activities in which Catholic community primarily participate. Being informed about, supportive of, and actively promoting our anti-racism work.

Working together

1. Managing ourselves: strong interpersonal skills including an ability to develop personal relationships quickly and to convince others.  Ability to be self-motivated and able to work in isolation linking with different people in a variety of contexts; confident with articulating support required for you to work well.
2. Working with others: builds positive and fruitful partnerships, particularly with volunteers; works effectively as part of a team which may work at a distance to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of shared objectives.
3. Communicating: ability to identify how best to communicate instructions and processes clearly and how this helps achieve the objectives CAFOD seeks to deliver and how to share knowledge and information across teams.

Making change happen

1. Managing resources: confident with processing data for planning, monitoring and reporting:  proven time-management, data-management and organisational skills/experience of delegating tasks clearly and making improvements to processes.
2. Achieving results: ability and willingness to focus on achieving efficiencies, especially in support of regional plans for community participation and income growth.
3. Managing our performance: ability and willingness to work to targets and achieve results.

Job-Specific Competencies

Administrative Process Improvement:

Proven ability to assess, streamline, and document administrative processes. Strong organisational skills are required to manage a variety of tasks and ensure efficient delegation to volunteers. Ability to identify inefficiencies and propose practical solutions to enhance office operations.

Volunteer Recruitment & Engagement:

Expertise in recruiting, onboarding, and maintaining volunteer engagement. You will build strong relationships with volunteers, ensuring their experience is positive and aligned with CAFOD’s mission. Experience in using volunteer management systems and managing volunteer data is essential.

Communication & Content Creation: Strong written and verbal communication skills, with experience in producing engaging content for e-bulletins, newsletters, and other media resources. Ability to tailor messaging to different audiences, ensuring clarity and consistency in CAFOD’s communications.

Data Management & Accuracy:

Attention to detail is crucial for maintaining accurate records. Experience with databases, data segmentation, and ensuring data integrity is essential. A strong understanding of data protection standards, including GDPR, will be necessary.

Collaboration & Team Communication:

Effective communicator with internal teams, ensuring smooth communication and alignment across various regions. Ability to foster positive working relationships and collaborate across teams, both virtually and in person. Proficiency with communication tools like Microsoft Teams and Zoom is required.

Training & Support:

Experience in delivering training to volunteers and staff, ensuring they have the necessary skills and knowledge. Ability to provide ongoing support to regional office volunteers, helping them succeed and contribute effectively to the team.

Adaptability & Problem-solving:

Flexible and resourceful, able to adapt to changing priorities. You will be expected to identify challenges and propose solutions to keep operations running smoothly.

Commitment to CAFOD’s Mission & Values:

A deep understanding of CAFOD’s mission and Catholic social teaching, with the ability to align volunteer engagement and administrative activities with the organization’s goals of addressing poverty and injustice.

Use of Digital Tools & Systems:

Competence in using databases, Microsoft Office Suite, and collaboration tools. Ability to train volunteers in these systems to ensure smooth operations across teams.

Project Management & Accountability:

Ability to manage multiple projects simultaneously, ensuring tasks are completed within deadlines and to a high standard. You will be responsible for delivering results aligned with CAFOD’s objectives.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues.  If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).  If the post is based outside the UK the post holder will be subject to a different checking process.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

This position will focus on delivery of the Preventing Intimate Partner Abuse (“PIPA”) course – comprising individual and group sessions - and working closely with Thames Valley Police. RISE has also developed a range of Out of Court Resolution interventions for a range of offences, which are delivered online and in person, which the postholder will deliver. These include group and one-to-one courses to address a range of specific types of offending, including domestic abuse, inappropriate sexual behaviours, hate crime, assault on emergency workers, as well as other types of offences, and any new interventions developed in the coming years. This may include acting as a single point of contact to secure the offender’s engagement, working alongside other partners to address the offender’s needs, with the aim of eliciting behaviour change and reducing reoffending

Groupwork/one-to-one delivery:

· Deliver a range of short interventions which include group work, one to ones, embedding in a multi-agency approach to domestic abuse in the area.

· Manage cases with a range of complex needs and behaviours.

· Ensure delivery is in accordance with tasks outlined in the RISE Domestic Abuse Perpetrator manual and process mapping.

· Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans. 

· Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, which is overseen by the Team Leader.

· Apply specialised materials to support your delivery to racialised and marginalised communities.

· Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a regular basis.

· Practitioners will comply with the appropriate audit standards when working with perpetrators in line with RESPECT requirements.

· Use motivational interviewing techniques, trauma-informed and strength-based approaches in building a range of therapeutic skills to engage with service users to address their abusive behaviour.

· Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour towards their partner, or ex- partner.

· Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.

· Be personally accountable for the completion of assessments, mid-way reports, and end of intervention reports, and ensure they are to a high standard.

· Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on domestic abuse.

· Ensure effective planning for the delivery of each intervention in advance of the session.

· Participate in and pass the necessary training to be able to deliver all interventions.

· Assist or lead on the delivery of training courses.

Integrating the Safety Support Service:

· Liaise and engage closely with the Domestic Abuse Safety Advisor or local victim services commissioned to increase the safety of partners, ex-partners and children of the servicer user to manage the risk and develop treatment goals.

· Prior to delivering Domestic Abuse interventions, liaise and share information with RISE Domestic Abuse Safety Officers or local Integrated Domestic Violence Advocates (IDVA) to ensure an integrated approach is applied to risk management.

· Attend monthly risk review meetings with Domestic Abuse Safety Advisor and Senior practitioners to ensure effective risk management procedures are always applied.

Out of Court Resolution (OOCR) courses:

· Deliver a range of Out of Court Resolution short courses online and in person.

· Ensure delivery is in accordance with tasks outlined in the RISE OOCR manual and process mapping.

· Adhere to course manual sessions and materials and ensure the integrity of programme delivery is always maintained, overseen by the Team Leader.

· Apply specialised materials to support your delivery to racialised and marginalised groups and adjust materials according to meet neuro-diversity needs, agreed by the Team leader.

· Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users online and in person.

· Encourage and facilitate learning with participants online using variety of techniques like break-out, noticeboard etc.

Recording and administrative tasks:

· Ensure timely and accurate recording of all relevant data (attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.

· Ensure regular contact with the OOCR team, recording and reporting back offender compliance.

· Maintain an accurate audit trail of all relevant communication with partner organisations involved.

· Ensure completion of pre and post questionnaires in line with RISE’s Social Impact strategy.

· Contribute to the evaluation and evidencing of social impact, including questionnaires and service user case studies.

General tasks:

· Develop excellent relationships with customers and respond positively to their needs.

· Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.

· Attend Clinical Consultancy to support safe practice and develop resilience during the delivery of demanding work as directed by the Team Leader

The NVR practitioner will work with the parent/care giver predominantly, other members of the family who are impacted or experiencing the abuse from their sibling or grandchild, and if willing, with the young person causing harm.

RISE specialises in designing and delivering behavioural change and pyscho-educational programmes. We strive for a world where harmful behaviour is marginalised and fewer people are victims of abuse and crime; a world where people can lead safe, purposeful lives as a result of better relationships within families and communities.

Benefits of working for RISE
You will work for an award-winning organisation (featured in the Sunday Times Best Places to Work 2024) that celebrates diversity, culture and individual differences, and that will help you to grow and thrive in your career. As a learning organisation, RISE has created a culture of continuous professional development. Employees are the heart of our business – we have an Employee Council that gives employees a way to channel their voice to improve their employee experience. As an employee, you will be invited to regular staff meet-ups and can connect with others in different ways.

Specialist Child to Parent Violence delivery:

• Advocate for the rights of children to be respected, heard and protected.
•  Deliver sessions for parents using Non Violent Resistance (NVR) techniques and child and family members, applying a systematic family approach to managing violence and abuse in the home.
• Adhere to the relevant programme manuals for parents as well as for the children and young people.
• Use motivational interviewing techniques and strength based approaches to engage with families.
• Support parents and young people to learn skills and knowledge to deal with behaviour in a non-violenct way, using NVR and trauma informed CBT methods.
•  Work closely with other statutory and voluntary professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
• Be responsible and accountable for working with Team leader and/or Service Manager and Advanced practitioner to ensure risk is reviewed on a weekly basis.
•  Attend monthly risk review and practice development meetings with Team leader or Advanced practitioner to ensure effective risk management procedures are applied at all times.
• Attend training sessions to enhance their delivery and understanding of NVR.
• Be personally accountable for the completion of assessments, pre and post questionnaires, and End of Intervention reports, and ensure they are to a high standard.
• Provide support and consultancy to other professionals to ensure appropriateness of referrals  and improve understanding on NVR and CBT techniques and working with families (parents and children and young people.
•  Ensure effective planning for the delivery of each intervention in advance of the session.
• Partake and pass all relevant NVR and other child, young people  and parent centred training to undertake this specialist work.
• Deliver community training as required.