Counselling Coordinator Jobs
This role is an exciting opportunity to help support the mission of the charity through a programme of income-generating corporate cooking teambuilding challenges. We have been running these successfully for several years and are now looking to replicate the model outside London, starting with a pilot in central Birmingham.
You will facilitate and run our Food Invention Challenges in a kitchen facility in central Birmingham, collaborating with corporate teams, local stakeholders and the venue.
We are seeking a people-oriented person with great communication skills, who is looking for a flexible role that has the potential to grow. If you have a love of food, strong organisational skills and enjoy creating fun and engaging teambuilding sessions, then this is the role for you!
Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) pro rata based on FTE/working hours. Plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on 7th May 2024.
Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Interviews scheduled for: week commencing 13th May 2024
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We do not hold a sponsor licence therefore we are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
We are in search of recovery focused, passionate, and caring people to join our very friendly team of Early Intervention in Psychosis Practitioners.
As a Band 5, you may already have experience of working in mental health services or have a passion to work in mental health together with a wealth of relevant skills that come from other professions such as teaching, probation or youth work.
You’ll be joining a supportive team who are passionate about recovery and trauma informed care. You’ll hold a of caseload of clients with first episode psychosis and you will provide individualised care to help them move forward with their goals and recovery.
If you:
- Possess the skills necessary to conduct mental health assessment.
- Have access to a car for work purposes and hold a full current UK driving licence.
- Have experience of mental health either as service user, carer, worker, or volunteer.
Then we think you’d be a great fit!
What’s in it for you?
You’ll make a difference to people’s lives from the moment you start. You will benefit from:
- Commitment to flexible working
- Hybrid Working (where applicable)
- 25 days annual leave plus bank holidays, rising to 30 days
- Many learning and career development opportunities, with paid and tailored training
- Free Employee Assistance Programme 24/7 including access to counselling and GP services
- Employer contributory pension scheme
- Competitive maternity, paternity, and adoption benefits
- Care workers discounts
- Incremental pay progression
- Access to our Employee Networks including People of Colour & LGBTQ+
- Health and wellbeing opportunities
- Cycle to Work Scheme
- Access to Corporate Health Plan
We aim for our workforce to reflect the diverse and exciting region we serve and are also proudly and actively anti-racist as such you are expected to drive the agenda forward.
We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate.
Good Luck!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Want to be part of a close-knit team that inspires, equips and supports people of all ages to grow in Christian faith? We are looking for someone with a passion for our mission who can provide high level service to customers and supporters as part of the Supporter Services team based at the BRF offices in Abingdon. This full time role involves processing orders from online, phone and post and answering queries.
As part of the Supporter Services team:
- Respond to customer queries received by telephone, letter, and email, always providing a high standard of customer service.
- Process books, subscriptions and events orders received by post, telephone and online.
- Pack and post orders that require sending from the office.
- Process donations received by all forms, including web donations.
- Allocate payments received by BACS, cheque, or credit card.
- Conduct sales ledger reconciliations.
- Open and distribute the post.
- Assist in credit control.
- Manage office stock levels.
- Assist in processing of renewals and subscription releases.
- Order office and event stock.
- Circulate advance copies.
- Assist finance team with statements to account.
- Administrative support to the Operations team as required.
Skills and Experience
- Previous experience delivering high levels of customer service.
- Excellent communication and interpersonal skills, high degree of confident on the phone.
- Proficiency in using Microsoft Office, order processing and accounts packages.
- Ability to work well under pressure and to multi-task.
- Excellent literacy and numeracy skills with a high level of accuracy and attention to detail.
- Reliable and consistent.
- Ability to work in a team with a flexible and positive attitude towards sharing tasks and workloads.
- Strong commitment to the aims of the organisation.
Benefits
- 25 days holiday per annum, plus bank holidays (increasing to 30 days plus bank holidays after five full years' service)
- Additional three days off between Christmas and the New Year
- Auto enrolment pension scheme (8% employer contribution, 3% employee contribution)
- Private health insurance (after successful completion of probationary period)
- Generous flexitime scheme allowing employees to accrue time and earn additional days leave
- Employee Assistance Programme with access to financial advice, career coaching and counselling
- Staff discount scheme
- Learning and development opportunities
- Regular opportunities to connect with colleagues at our weekly briefing and virtual coffee break, and regular team in-person gatherings.
- BRF is proud to be an accredited Living Wage employer
We welcome applicants from all backgrounds and communities, in particular those that are currently under-represented within our staff team. This includes, but is not limited to, people from Black, Asian and other ethnic groups, especially within our leadership roles.
Inspiring,equipping & supporting people of all ages to grow in Christian faith.Home of Messy Church, Parenting for Faith, Anna Chaplaincy&Living Faith
The client requests no contact from agencies or media sales.
At Live Well Leeds you will be part of a strategic partnership led by Touchstone, in collaboration with Community Links and Leeds Mind. Live Well Leeds delivers flexible and practical support to individuals aged 18+ across the Leeds District. As a Mental Health Support Coordinator, you will be responsible for co-producing goal-oriented support plans with service users and conduct regular reviews to ensure the best service possible!
If you have:
- Experience in mental health support or related field.
- Strong communication and interpersonal skills.
- Ability to work collaboratively within a diverse team.
- Commitment to co-productive approaches and person centred care.
Then we think this role would be great for you!
We know that sometimes people can be put off applying for a job if they think they can’t tick every box, if you can do most of what we are looking for, please go ahead and apply. You could be exactly what we need!
What’s in it for you?
Well, as part of the Inspire North team you’ll make a difference to people’s lives from the moment you start. We’re committed to providing an environment in which you can be yourself and thrive. You will benefit from:
- Commitment to flexible working
- Hybrid working (where applicable)
- 25 days annual leave plus bank holidays, rising to 30 days
- Many learning and career development opportunities, with paid and tailored training
- Free Employee Assistance Programme 24/7 including access to counselling and GP services.
- Employer contributory pension scheme
- Good maternity, paternity, and adoption benefits
- Care workers discounts.
- Access to our Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility Network etc.
- Health and wellbeing opportunities
- Cycle to Work Scheme
- Access to Corporate Health Plan
We aim for our workforce to reflect the diverse and exciting region we serve, and are also proudly and actively anti-racist as such you are expected to drive the agenda forward.
As an organisation we believe people can only be at their best and thrive when they can be their authentic self!
We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate.
Good Luck!
*Working hours/days to be discussed at interview based on the availability of the candidate. Once agreed, the days/hours would be on a permanent working rota.
The client requests no contact from agencies or media sales.
Make your mark as a key leader in this growing charity
This is a key leadership role in this vibrant, user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to 5 team leads/managers as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills and professional knowledge of employment law is a given.
Ruils is a charity supports disabled children and adults, to live independently, be part of their community and to live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families. We enable individuals to have choice and control over the way in which they get their support.
The Adult Services Team Manager is one of 3 team managers reporting to our Chief Executive Officer. The services managed include Direct Payment Support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.
We constantly research and develop services to meet the identified needs of the community and this role would suit someone who wants a good level of autonomy to develop new ideas.
The Adults Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.
Purpose of Post
- To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.
- To be responsible for the research and development of adult services in Richmond and Wandsworth.
- To oversee promotion, monitoring and delivery of the CILS, Pathways and Counselling services.
- To provide leadership and supervision, performance evaluation and general support for all of the adult services team managers and leads
- To be responsible for adult safeguarding and health and safety across the organisation.
What you might be doing now:
- You might be working for or volunteering in a similar charity or in a similar role.
- You may be looking to work part-time to fit around your other responsibilities.
- You may be a HR practitioner looking for a new management challenge away from the corporate world
- You may have worked for a local authority, but are looking for more autonomy and flexibility
- Or you may have the skills we need from some other combination of work and volunteering.
Main Duties include:
Management of Direct Payment Support Service
- Lead and manage the Direct Payment Support Service across Richmond and Wandsworth Boroughs through an experienced DP Project Manager.
- Provide support to the DP Project Manager to resolve complex DP HR management issues around the area of employment law.
- Support the Project Manager in their work with the local authority to set targets for the project, monitor performance against these targets and identify and resolve any issues that arise.
- Report as required to the commissioners and the Ruils Board of trustees
- Work with the DP Project Manager and the CEO on new DP projects and funding applications as required.
CILS, Pathways and Counselling Teams
- Lead and manage the delivery of the Community activity, Befriending, Pathways and Counselling services.
- Work with the CILS partners to ensure that the service is meeting Local Authority targets
- Report as required to the commissioners and the Ruils Board of trustees
- Responsible for ensuring active promotion of the services to potential and existing clients and stakeholders and to ensure representation of Ruils at networking events.
- Work with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.
General Responsibilities
- Responsible for ensuring safeguarding policies and principles are upheld across Adult Teams.
- Responsible for Health and Safety across the organisation.
What we can offer you:
- A vibrant and interesting work environment – every day is different.
- An experienced and supportive CEO and a great team
- Training and development opportunities.
- Flexible working.
- Kind and caring colleagues who work as a team.
- Cycle to work scheme.
- Access to an employee assistance programme (EAP)
- 1-2-1 coaching
We welcome applicants from all walks of life, training and mentoring will be provided.
We actively encourage applications from disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.
Closing date for applicants: 1st May 2024, interviews the following week.
Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.
Are you a Data Protection Coordinator looking for a new opportunity?
We are seeking to recruit a Data Protection Coordinator to join our team on a full time, permanent basis offering Hybrid Working - flexibility to work from home. In return, you will receive a competitive salary of £19,500 per annum (£32,500 full time equivalent).
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
About the Data Protection Coordinator role:
We are currently looking to recruit a dynamic and proactive Data Protection Coordinator, reporting to Legal Adviser and Data Protection Officer, to implement the Marine Society and Sea Cadets’ (MSSC) data protection policies and lead on the responses to Subject Access Requests (SARS).
Responsibilities as our Data Protection Coordinator will include:
- Ensuring work is developed, delivered and promoted in line with data protection policies and statutory requirements
- Deliver effective support for volunteers and area management teams
- Good practice in relation to data protection
- Creating and promoting GDPR best practices
Requirements:
- Knowledge of and experience in applying Data Protection legislation and GDPR
- Experience of delivering projects to meet agreed outputs and outcomes and of delivering against reporting procedures and requirements.
- Experience of working in a customer facing role, including handling enquiries by telephone and email.
- Strong IT literacy
Desirable
- Experience of working with volunteers
- Experience of project management processes
Benefits as our Data Protection Coordinator will include:
- Flexible Working hours and a hybrid culture
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays – pro rata for part time employees
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
Closing Date: 8 April 2024
Assessment Day: Monday 15 April 2024
If you are interested in this Data Protection Coordinator, please apply now!
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting a Project Coordinator to oversee the delivery and development of a flagship Community Wellbeing Project, which operates in partnership with Brent Council. The project is a Community Hub hosted in a community space in Stonebridge (not in Sufra’s existing premises). Members of the project can access a Community Shop, a Community Café and Kitchen, and holistic support in the form of Advice casework and workshops. The objective of the project is to deliver food aid alongside wraparound holistic support in way that improves the financial, physical and mental wellbeing of its members, who are struggling with the cost of living.
This collaborative project has been made possible due to the support of multiple partners and has already proven highly successful. It is likely to form the basis of a new model of support for people experiencing vulnerabilities that will be replicated across Brent and possibly elsewhere in London.
The Project Coordinator will oversee the delivery of the project, ensuring both the shop and the café operate effectively and in accordance with agreed standards and procedures. The successful candidate will help shape the project in the months ahead, whilst supporting guests, collecting data, and monitoring and evaluating the project. The ideal candidate will have experience working in a busy and varied environment, managing multiple priorities at the same time. They will have experience in a customer-facing role, dealing with the general public and managing volunteers. It would be beneficial for the post holder to have experience supporting vulnerable people with complex needs from a wide variety of backgrounds. The successful candidate will be the first point of contact for members that sign onto the pilot project, and will be representing the organisation to external partners. We would encourage applications from local residents, with knowledge of the London Borough of Brent.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work evenings or weekends when required. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries.
1. A CV and Covering Letter (no more than 2 sides).
2. A completed Equal Opportunities Form, which can be found here. (bit.ly/EqOpForm)
The client requests no contact from agencies or media sales.
We are looking for a People Coordinator to join the National Theatre People Operations Team (FTC - 12 Months)
The purpose of the role
The People Team provide advice, guidance and support to all National Theatre staff, line managers and senior leaders on people policies; terms and conditions of employment; recruitment and selection; performance management; staff engagement; diversity and inclusion; trade union and employee relations; discipline, grievance, and capability processes; and training and career development. We pride ourselves on providing a customer-focused, flexible, and agile service and aim to support and facilitate an open and inclusive culture where all staff can thrive.
This role is an excellent entry level role to the work of a human resources function. Working in close collaboration with colleagues to provide a full administrative support to the People Team, assisting the team in delivering a positive, proactive, and outward-facing operational HR to the National Theatre.
The primary focus of this role is the full employee lifecycle and payroll administration, recruitment administration and managing first-line HR queries in a fast-paced environment.
The successful candidate will have the following:
- Excellent attention to detail and able to prioritise conflicting demands.
- Ability to work under pressure and manage time effectively.
- Experience of working effectively under pressure and managing multiple priorities, with good time management skills and with accuracy and attention to detail.
- Experience of proactively identifying where practices can be improved and proposing solutions to manage them.
- Experience of using a system to support tasks and working within defined processes.
- Experience of writing and communicating in a clear way to ensure the provision of an excellent service to the People team and the wider National Theatre.
If that sounds like you, this may be the role for you!
Working with us will give you...
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Complimentary staff tickets for shows and NT Talks and Events, subject to availability and policy.
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)
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Access to interest-free season ticket loan and Cyclescheme partnership
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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Generous sick pay
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Family-friendly employer with supporting policies
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Hybrid and flexible working, subject to agreement and policy
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role.
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On-site Occupational Health and welfare support
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Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.
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On-site staff canteen and bar
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Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network
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The NT is also a member of Parents and Carers in the Performing Arts (PiPA)
Please note
The closing date for the receipt of a completed application is Friday 29th March 2024 at 12 noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
People Department 2024
The client requests no contact from agencies or media sales.
"Enthusiastic" "positive" and "not too serious" young person's counsellor wanted- words chosen by our young people! They have asked us to find a counsellor who understands their unique needs and can help them to open up.
Our role is exciting and varied and includes offering 1-1 counselling and therapeutic groups in different settings, both in schools and the community. We are looking for a qualified and experienced counsellor to join our team and help young people aged 11-25 to find their feet. In return we are a supportive team who are really passionate.
We use the BACP Ethical Framework to guide our practice and are seeking someone who is registered with the BACP or equivalent professional body. We would like to find someone who uses a range of counselling modalities creatively to meet the needs of young people. This role will involve some group work specifically around young women's mental health, so ideally you would have an interest in this thematic work.
There is some flexibility on working days but there is a requirement to work at least one evening per week up to 8pm. You would be working in different settings across North Cheshire East, including Knutsford, so access to transport would be an advantage. Occasional weekend work would also be required, although hours can be worked on a regular Saturday if preferred.
The client requests no contact from agencies or media sales.
£30,000 + 6% pension contribution (pro-rata)
Fixed term until 31st October 2024 with potential for extension depending on funding.
14 hours/week
We are looking for an enthusiastic and organised person to run our new Lewisham Asylum Hub: a drop-in service for asylum seekers living in the borough. You will coordinate and/or run social, educational and well-being activities for asylum seekers staying in hotels and initial asylum accommodation in Lewisham. With a great knowledge of local services, you will ensure asylum seekers are connected to local social and educational opportunities in and around Lewisham.
You will thrive in a busy environment and be able to manage lots of different tasks at once. You will understand how to create a safe and welcoming environment for refugees.
LRMN is a well established refugee and migrant organisation in London providing a range of services including specialist legal advice on immigration, housing and welfare benefits, counselling, health access, social and well-being activities, emergency supports and more.
We offer our valued staff the following:
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26 Annual leave days entitlement (pro-rata) plus bank holidays
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days off between Christmas and New Year (normally 3 days)
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well-being support including access to Employee Assistance Programme and massages
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hybrid working and cored hours.
Please refer to the job description and person specification. To apply, please complete our online application form which you can find on our website.
Deadline: 9am Monday 22nd April
Interviews: Thursday 25th April
The client requests no contact from agencies or media sales.
Overview of The Role We are seeking a Training and Development Coordinator to support cross-sector consultation, training and resource development, securing national bookings and the recruitment & training of trainers centred around An ABC of CSA. The role is supported through funding from Innovate UK.
About Viv Gordon Company:
Viv Gordon Company is a CSA survivor-led arts and social justice organisation. Our work is a creative campaign to increase visibility, voice, community and leadership by, for and with CSA survivors aged 14+. We believe that CSA survival is a creative act. There’s an estimated 11 million adult CSA survivors in the UK. Find out more about our work on our website and socials @VivGordonCo
Info about An ABC of CSA
An ABC of CSA is a creative resource co-produced with 40 CSA survivors to support better conversations about child sexual abuse, including: a set of alphabet cards, a touring exhibition and associated cross-sector training.
The Role
We are looking for a Training and Development Coordinator to join us, who has strong communication skills and excellent organisational ability. You may have experience in coordinating a training programme or developing business leads for ongoing training or sales opportunities. You may have a background in arts and/or mental health or experience working in the sexual violence sector, therapy or counselling.
You will help Viv Gordon Company to develop, market and sell existing training centred around An ABC of CSA and recruit, support and coordinate a small team of trainers. Reporting to (and with the support of) the company’s Executive Producer, this will include:
- Support VGC in cross sector consultation to identify training needs of different potential clients to inform training design
- Develop contacts and leads for training bookings via email, phone calls and relevant networking events
- Develop training info pack and relevant materials (with a graphic designer if needed)
- Contribute to the development of marketing materials and coordinate distribution to relevant parties
- Plan & coordinate the train the trainers session with VGC
- Help recruit trainers
- Coordinate the trainers going to their delivery sessions inc. any access support requirements
- Be the main point of contact for trainers and clients when delivering their training sessions
- Get feedback from clients and implement changes with VGC where required
- Implement & coordinate evaluation of the training
- Follow finance processes
- Follow company access needs
- Any other duties that reasonably fall within the role
About You
The successful contractor will demonstrate the following skills:
Essential
- Strong communication skills, including confidence making phone calls with prospective and existing clients across different sectors
- The ability to work well in a team and independently
- Building and maintaining contacts for potential training opportunities/clients
- Experience of planning and/or coordinating a training programme or similar
- Experience of coordinating a small team of trainers
- Experience of budget management and following financial processes
- Experience creating and distributing marketing strategies
- Proven organisational skills
- Attention to detail
- Experience of formatting documents using Google Docs, Microsoft Word or equivalent
- Working knowledge of access and inclusion for a range of access needs
Desirable
- Experience of being in survivor-led or activist spaces
- Experience of working in arts, mental health, sexual violence or therapy/counselling sectors
- Active listening skills
To Apply
Please send (PDF or Word format preferable):
- A short cover letter (approximately one side of A4) OR a voice/video recording (approximately 3 minutes long) explaining how you meet the job criteria and why you are interested in the role.and
- An up-to-date CV including 1 reference
Interviews will be held in person in Bristol, on the 30/4/24
This contract will be subject to a satisfactory DBS check.
The client requests no contact from agencies or media sales.
The charity is seeking a dynamic and motivated individual to work alongside our Volunteer Service Coordinator to oversee the co-ordination, delivery and development of Womankind’s Helpline/webchat service for women with mental health issues.
Some of the credentials you will need:
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Experience of working within one or more of the following areas: volunteer management, counselling and psychotherapy, mental health, sexual violence, domestic abuse, health and social care, young people, refugees, trafficked women.
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A knowledge and understanding of women’s mental health issues including, complex needs, trauma and issues relating to sexual violence, domestic abuse and its impact on women
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Experience of delivering services and supervising others
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Closing date: Tuesday 7th May 2024 by midday
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Proposed interview date: Wednesday 15th May 2024 from 1.00pm
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The post is only open to female applicants and is exempt under Schedule 9 Part 1 Equalities Act 2010. This post is subject to an enhanced disclosure check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have a skill for processing tasks and the ability to effectively co-ordinate workloads? Do you thrive in a role that combines efficiency with attention to detail? If so, we have an exciting opportunity for you to join our Fundraising Team as an Income Co-ordinator.
As our Income Co-ordinator, you will be responsible for co-ordinating the income processing tasks for the Income team and oversee processing for Gift Aid Claims. You will proactively process claims with integrity, consistency, and accuracy, in compliance with HMRC regulations, ultimately maximising our income from supporters.
Your day-to-day responsibilities will involve daily and weekly scheduling of income processing tasks, addressing complex queries while providing an excellent supporter care service, and managing Gift Aid claims efficiently.
You'll also be instrumental in providing training to others on the claims process, spotting any discrepancies, and collaborating with other fundraising teams to optimise Gift Aid claims.
In addition to your Gift Aid responsibilities, you'll process income and data onto our database, maintaining high standards of accuracy and consistency. All income will be added and coded with accuracy and consistency.
To excel in this role, you'll need to adhere to data protection regulations, HMRC guidelines, and internal compliance policies rigorously. You'll also be an integral part of our Supporter Care team, fostering cross-team collaboration and contributing actively to working groups.
If you're ready to make a meaningful impact in the world of fundraising while working in a supportive environment, then we'd love to hear from you. Join us as we strive to maximise our income which is essential to support people living with an affected by MND.
What are we looking for?
You will be a detail orientated individual with previous experience in a coordination role with the ability to effectively managing your workload and support others.
Excellent communication, both written and verbal, is key, along with strong knowledge of Microsoft Office tools.
Understanding or transferable experience in HMRC Gift Aid compliance and claims processing is an advantage, as is a technical proficiency in databases.
Your ability to process data with precision will be crucial. If you have experience in commercial financial processes and a talent for problem-solving, we want to hear from you!
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include:
- Cycle to work
- Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Understanding or transferable experience in HMRC Gift Aid compliance and claims processing.
- Understanding or transferable experience in working with payment processing systems.
- Excellent communication skills.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Home-Start Lambeth offers a unique service, recruiting, training, and supervising volunteers to support families with pre-school children on a regular basis. Our staff and volunteers provide friendship and practical help to families experiencing stress or difficulties, including poverty, post-natal depression, domestic abuse, mental ill-health, isolation, and other challenges leading to crisis.
We are advertising for a Family Coordinator to join our small, amazing charity. Working alongside our team of Family Coordinators, you will oversee the work of our home-visiting volunteers, ensuring that the support they provide to families is targeted, high quality and empowers them to reach their goals.
You will also lead the delivery of our domestic abuse work. This includes the development and delivery of the Freedom Programme; a 7-week course to help survivors of domestic abuse understand and recover from their experiences.
We are looking for a well-organised person, familiar with office systems, who can demonstrate empathy and good communication and interpersonal skills. Parenting experience, experience of working with disadvantaged families and survivors of domestic abuse would be advantageous.
This role involves significant amounts of travel around Lambeth visiting families and attending meetings. Reasonable travel expenses, other than from home to base, will be reimbursed. Please note that currently the Freedom Programme is delivered remotely via Zoom on Tuesday evenings from 7-9pm via Zoom.
For more information, please see the job description attached.
This post is subject to an enhanced DBS check.
It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, disabled people and marginalised groups.
To apply, please provide a CV and cover letter outlining how you meet the requirements of the person specification. Please send this alongside a completed diversity monitoring form to the email address provided on our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT RAHAB
Rahab Project UK is a small charity which is part of a wider global organisation that works towards seeing the lives of at risk and vulnerable women affected by prostitution and trafficking transformed. We support those who are sexually exploited with unconditional acceptance, compassion and dignity to rebuild their lives and achieve their own identity and freedom. We provide learning and development opportunities for women to engage in and offer a supportive and on-judgemental environment as they explore ways and takes steps forward in self-determining their futures.
We are a dedicated team of professionals, facilitating casework support, counselling, wellbeing and learning. As a Rahab team member you will play an essential role in developing and steering our continued growth, but more importantly you will be play a part in the transformative journeys of our beneficiaries and their recovery from exploitation and abuse.
Job title: Project Coordinator
Role type: Part-time (4 days/30 hrs per week)
Salary: £34,000 - £37,000 Pro-rata (depending on experience)
Contract type: Initial 1-year fixed term contract
Location: Rahab Sanctuary (London), some flexibility for hybrid working negotiable
Reports to: Rahab Manager
Overall Purpose: The Project Coordinator is responsible for overseeing the planning, execution, and monitoring of Rahab's projects.
RESPONSIBILITIES AND DUTIES
Service delivery
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Ensure that all aspects of Rahab’s project activities are planned, organized and undertaken to fulfil their objectives within their required timelines.
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Develop, organize, and maintain project documentation, plans, reports, and other project-related documents to monitor and track overall progress, outputs and achievement of milestones.
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Identify, troubleshoot, and communicate project risks, delays and issues to the Project Manager and relevant stakeholders.
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Monitor project progress with team members and task as required.
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Contribute to the development of funding applications in coordination with Rahab’s Fundraiser.
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Support Rahab team with volunteer recruitment and training.
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Undertake project tasks as required including supporting the team with outreach when necessary.
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Provide administrative support such as minuting weekly team update meetings and setting up relevant meetings with external organisations.
Data collection, record keeping, monitoring & reporting.
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Maintain accurate data and records that capture and analyse information to (i) inform planning and delivery of casework support; (ii) monitor and evaluate wider project outcomes, (iii) to contribute data for future long-term evaluation of casework approach efficacy.
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Produce accurate quarterly management reports.
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Produce timely donor reports for funders within respective deadlines.
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Facilitate a review of project progress for Rahab team at monthly update team meetings, to support project monitoring and tasking.
Service development
Priority stakeholder relationships
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Participate in and contribute to collaborative working arrangements, alongside Rahab Manager, in key stakeholder work - SI MARAC (Sex Industry Multi-Agency Risk Assessment Conference) - with Local Authority, Metropolitan Police and Voluntary and Community sector.
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Participation at monthly SI MARAC meetings, ensuring that the work of the group is effectively joined up with wider groups and meetings focussed on addressing risk and harm.
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Support Rahab’s Senior Caseworker where necessary to ensure SI MARAC outcomes are effectively linked up with Rahab's outreach activities, and work-with Rahab’s Project Manager to ensure team members are kept informed about SI MARAC developments.
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Work with the team to identify and engage in new professional relationships with key organisations across different sectors, and maintain our existing networks of contacts, to (i) develop and expand Rahab’s activities and reach, and (ii) foster collaboration.
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Represent Rahab in multi-agency working groups, meetings, and forums, sharing knowledge and learning, publicising services available and how to access support.
Beneficiary co-production
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Work with Manager to start developing a framework and mechanism for gathering feedback from beneficiaries to evaluate the support they are receiving.
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Work with the team to identify opportunities for our beneficiaries’ active participation in the project in ways that are safe and empowering.
Shared learning
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Participate in team development and learning in relation to best practice interventions and our casework delivery for beneficiaries.
Continued professional development
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Maintain an up-to-date working knowledge of relevant legislation, regulations, guidance, and best practice.
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Within budgetary constraints, attend training and other events to help maintain proficiency and build a network of support amongst peers.
Variation clause
Rahab reserves the right, following full and reasonable consultation with the post holder, to vary, add or alter the terms and conditions of employment.
Flexibility clause
To deliver services effectively a degree of flexibility is required, and the post holder may be required to perform work not specifically outlined above and/or outside of specified working hours. Overtime will not be paid; however, TOIL will be accrued for hours worked and staff supported to take that time. This post includes occasional evening work.
WHO WE ARE LOOKING FOR
For us it is important that you are passionate and committed and that you care for individuals who want to step away from the sex industry or who require support after exploitation and abuse. It is also important that you bring a mature outlook and hold a non-judgmental perspective. The role does not expressly require frontline experience working with this group of beneficiaries, but it does require sensitivity, a sincere desire to learn, an understanding of the complex vulnerabilities that contribute to individuals arriving in these situations and a degree of knowledge of the intersections concerned.
The role description is a useful guide but please don’t discount yourself if you feel you don’t meet all criteria exactly but believe you have the potential. Above all, we value those who work diligently, possess effective and healthy boundaries, and who are committed to seeing lives changed.
We embrace diversity and are committed to inclusiveness and respect of all people, irrespective of individual circumstances, gender, sexual orientation, race, religion, beliefs, ability or age. We encourage people of all backgrounds to apply, including people of faith and non-faith.
SUCCESS PROFILE FOR THE ROLE (Competencies)
Skills and Experience[E] Essential, [D] Desirable
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Experience working at coordinator level handling varied tasks and multiple priorities [E]
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Experience working with at-risk and vulnerable individuals or experience working in an organisation with this group as its focus; or a sincere interest in learning and acquiring the skills and knowledge to support this group. [E]
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Effective organisational skills, prioritising activities and using available resources to ensure tasks and projects are completed to budget and deadlines. [E]
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An excellent problem solver - self-motivated and resourceful; exercises initiative and uses personal authority appropriately. [E]
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Influencing skills and able to motivate and impact individuals and organizations and build collaborative and constructive relationships. [E]
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Cross-cultural competency, able to relate to people from a wide variety of backgrounds with acceptance and cooperation [E]
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Excellent spoken and written English language skills, able to effectively convey information to varying audiences. [E]
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Knowledge of Microsoft 365 suite including SharePoint, Word, Excel and Outlook [E]
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Experience of participating in and working collaboratively in multi-stakeholder activities, initiatives, or projects. [D]
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Experience and or knowledge of working with UK police and local authority stakeholders [D]
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Experience of working with Salesforce [D]
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Knowledge of relevant legislation [D]
Personal Qualities
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Professional demeanour and attitude, conscientious and trustworthy, high personal integrity.
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Mature outlook; level-headed, open-minded and non-judgemental.
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Takes personal responsibility for the quality and timeliness of work, proactively engaging with colleagues to achieve positive results.
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Responds positively to change; adapts to find alternative ways and solutions in dynamic situations.
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Effective and healthy boundaries; able to recognise limitations and voice needs.
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Friendly and approachable; sincere and compassionate with sensitivity to the complex needs and vulnerabilities of beneficiaries.
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A reliable and supportive team member who is inclusive and respectful.
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Actively participates in achieving common goals; shares information and expertise; works together with others to solve problems; puts team success first.
Leadership
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Commitment to the mission; a true ambassador for the ‘Rahab brand’ and ‘DNA’.
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A lateral thinker; sees beyond the status quo and contributes new ideas and fresh insights.
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Proactively seeks opportunities to advance the work; challenges appropriately to envision and empower.
Safeguarding
We are committed to safeguarding of all beneficiaries, staff and volunteers and expect staff and volunteers to share in this commitment. We undertake enhanced disclosure checks (DBS) for all roles.
The client requests no contact from agencies or media sales.