Counselling Service Administrator Jobs in Stockport, Greater Manchester
Administration and Systems Manager
£35k p.a.
Location: initially remote working but to be hybrid based in W/NW/SW London.
We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18. We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client.
The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.
Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities.
Systems management.
Managing the impacts and interactions between processes and systems which can be complex and far reaching.
Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.
Information review, reporting and continuous improvement.
Create, review and report on operational data and use this information to solve potential problems or strengthen business performance.
Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date.
Stakeholder management
Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.
Quality of service
Ensure all queries and contacts are dealt with professionally, accurately and promptly.
Manage all aspects of the administrative tasks and process required.
The Candidate
Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.
Skills:
· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.
· Interpersonal, line management, coaching, and verbal and written communication skills.
· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.
· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous.
About you:
· Self-motivated and able to work on your own initiative.
· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.
· Excellent attention to detail, thorough and accurate.
· Proven track-record in high quality customer service skills, confident on the telephone.
· Quick to learn new systems and proficient with technology.
The client requests no contact from agencies or media sales.
We are currently in an exciting period of growth as we upscale our delivery to enable more people to enjoy the benefits of cycling.
The Finance Officer is responsible for working within the core Wheels for All team to provide finance team support to the wider programme delivery and national staff team. By working with colleagues to maintain financial systems, accurate record keeping and undertake financial administration they will provide the support required to implement and improve the processes needed to maintain the accurate financial management systems which are crucial to supporting the charity’s mission. This role would suit someone with at least 2 years’ experience in a charity finance role, who has experience or knowledge of all the core accounts department processes and some understanding of different charity income streams. You might be studying for an accounting qualification (e.g. AAT or ACCA) or be qualified by experience. A training package may be available for an applicable accounting qualification.
Salary £25,000- £28,000 FTE, dependent on experience
Hours Full-time, 35 hours per week (1 FTE, will consider PT for the right candidate)
Contract Permanent
Location Warrington Head Office
Annual leave entitlement of 25 days
Application Process
Please apply by sending your CV and a covering letter explaining how you meet the requirements of the role , including ‘Finance Officer’ in the title. Alternative formats are also welcomed e.g. video or audio.
You don’t need to be a cyclist to apply for this role, but you do need to share our passion to deliver our services and enjoy making a difference to people’s lives.
Closing date for applications: Wednesday 15th May 2024 (midnight). If you have any questions or would like to have an informal discussion about the role, please email call 01 9 2 5 5 7 5 6 2 8 or visit our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Beacon is looking for a self-starter with energy and enthusiasm for our cause. You should be someone who relishes a challenge and must be able to build positive relationships with the team, supporters and wider stakeholders. You will be working closely with the CEO and Senior Leadership Team to provide vital support for the services that Beacon offers to our communities.
We are a well-established and well-respected local charity. We have had an active fundraising function in the past, but due to a change of personnel, this has been inactive for over a year. As an organisation, we have some exciting ideas and plans, and a great deal of enthusiasm, but require somebody to join our team and take the lead in re-igniting, developing and delivering our fundraising activities.
Main objectives of the role:
- To work with the CEO and Senior Leadership Team to develop and implement a fundraising strategy for Beacon Counselling that increases income and support for the charity in furtherance of Beacon’s charitable objectives.
- To develop and deliver a calendar of events and activities to engage support and raise fundraised income for Beacon Counselling.
- To recruit, support and manage fundraising volunteers.
- To identify and nurture key relationships with potential and existing supporters of Beacon’s work, raising the charity’s profile.
Hybrid working is available, with at least 1 day per fortnight in the office.
Location: Remote (UK-based), role may require occasional travel
Salary: £42,750 per annum
Length of contract: Fixed Term until 31 March 2025
Hours per week: 37
Reports to: Head of Strategic Programmes
Closing date: TBC – 30th April 2024
Interviews: w/c 6th May or w/c 13th May 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Project Manager role:
As Project Manager, the successful candidate will play an integral role in working across the organisation to ensure that sound project management principles are being used in all aspects of our work. You will be responsible for delivering cross-cutting, significant and complex programmes and projects that underpin Women’s Aid’s strategy.
You will support the Head of Strategic Programmes to effectively schedule and monitor the projects, programmes and core business activity across the organisation, in line with our key strategic goals.
Key duties and responsibilities of the Project Manager:
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Full scale project management of key strategic projects across a project’s full life cycle, to deliver within scope, on time, on budget, and within quality commitments. This includes designing project models, allocating resources, scheduling, monitoring, stakeholder communications, reporting and budget management.
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Assessing and recommending to the senior leadership team the viability and suitability of new proposed projects.
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Continually ensuring project specific risks are identified, assessed and mitigated, and escalating to senior managers as appropriate.
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Supporting the creation, embedding and monitoring of performance and outcome measures relating to project deliverables.
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Monitoring and managing interdependencies between projects across the organisation, and ensuring that projects are delivered in line with Women’s Aid’s strategic objectives.
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Building professional and functional working relationships with key stakeholders, across all levels, to ensure optimum information flow and understanding of key business areas.
What we are looking for in our Project Manager:
Essential:
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Substantial (5+ years) proven experience in project planning and execution, monitoring and reporting, and achievement of objectives.
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Experience managing large (£50k+) and complex (e.g. cross-cutting multiple teams/functions) budgets.
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Ability to work at pace and deliver to deadlines, prioritising work depending on organisational need.
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Ability to interpret top-line briefs and turn these into practical action.
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Ability to identify and manage project-based risks and issues, identify key decision points and define options for decision-makers.
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Ability to work on own initiative to meet objectives in a complex, changing environment
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Excellent verbal and written communication skills, including facilitation and presenting to a wide range of audiences
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Knowledge of a variety of project management principles and frameworks.
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Commitment to anti-discriminatory practice and equal opportunities.
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Willingness to travel across the UK on occasion, as required by the job role
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A basic understanding of the experiences and needs of women and children affected by gender-based violence.
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An understanding of the role and work of Women’s Aid, and commitment to its values.
Desirable:
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Project management qualification.
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Cross-organisational matrix programme management.
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Project management work in a similar not for profit setting.
Benefits of joining us as our Project Manager include:
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Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
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Valuable Pension Benefits: a generous 7% employer contribution.
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Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
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Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
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Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
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Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
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Please ensure that you also complete the EDI form and send all completed paperwork to recruitment. (Please clearly mark your name and the role title in the subject line of your email).
NB:
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Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
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If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
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We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
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All posts, including remote posts, must be based in the UK.
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Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
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We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. For an informal chat about your needs or to receive the application pack in another format, please email recruitment.
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Please read our Single Sex Statement here: Women's Aid: Single sex services statement - Women’s Aid
The client requests no contact from agencies or media sales.
Who we are:
The National Autistic Society is here to transform lives, change attitudes and create a society that works for autistic people.
We transform lives by providing support, information and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Since 1962, autistic people have turned to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.
The Autism Know How department, which this role sits within, supports organisations across sectors to improve both understanding and practice for professionals and employees in order to help to transform the lives of autistic people and families. We do this through diagnostic services, training, accreditation, consultancy and conferences.
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!
Who we are looking for:
A Permanent Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries.
Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.
This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required.
This role will also deliver general administration and data processing as required.
To view the job description, please click here.
Where you will be working:
Home based, with occasional travel when required.
How to apply:
- To apply for this role please click the Apply button below
- When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Rape and Sexual Abuse Support Centre (Rape Crisis South London) is looking for a committed, professional and skilled Helpline Support worker to provide high quality emotional support, information and signposting in our Support Line team.
The 24/7 Rape and Sexual Abuse Support Line is a partnership between Rape Crisis England and Wales, the Rape and Sexual Abuse support Centre (RASASC - Rape Crisis South London) and two other Rape Crisis Centres (ARCH Teesside and Lincolnshire Rape Crisis). The post-holder for this role is employed by RASASC (Rape Crisis South London).
The post-holder will provide emotional support, information and signposting to survivors of any form of sexual violence, of any gender, aged 16 and upwards, and their supporters via phone calls and chats. Helpline Support Workers also provide support to colleagues and volunteers as part of their daily duties. Helpline Support workers have experience of either providing emotional support on a telephone helpline or experience providing support to survivors of sexual violence. You will also need to have good knowledge and understanding of the impact of sexual violence.
The client requests no contact from agencies or media sales.
Job Title – Registered Manager - West Midlands
Pay - £52,939 per annum + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum.
Hours - 35 Hours per Week
Contract - Permanent
Location – Homebased - working with our team across West Midlands. Occasional travel will be required.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults. New staff will join us as we embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.
We pride ourselves on our flexible working opportunities, an extensive wellbeing programme and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT. You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.
We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.
Reporting into the Director of Children’s Services, the post holder has Registered Manager responsibilities for a wide-reaching geographical area which will have a staff team of Social Workers, Family Finding Worker, Engagement & Activity Practitioner, Consultants, Panel Members and Administration team. The post holder will prioritise trauma informed and therapeutic methodologies and actively support and encourage diversity and inclusion within all aspects of the role.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus bank holidays (pro rata if part time).
- Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
- Family-friendly policies.
- Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
- Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
- Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
- Fantastic professional learning and personal development opportunities.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Midnight on Sunday 12th May 2024.
Interview Date: Monday 27th May 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
Legacy Fundraising Manager
We have an exciting opportunity for a Legacies Manager to join an innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities.
Position: Legacies Manager
Location: Home based
Salary: £41,740 per annum
Hours: Full-time, 37 hours per week
Contract: Permanent
Closing Date: 3rd May 2024
Shortlisting date: 10th May 2024
Interview date(s): Week commencing 20th May 2024
You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face.
The Role
As the Legacies Manager, you will assume a pivotal role within our dynamic Partnership and Development team. Your primary responsibility will be to lead the strategy and execution of our legacy programme, driving forward our mission to support vulnerable children, young people, and families across the UK. Drawing upon your strategic vision and extensive experience in fundraising, you will design and implement innovative legacy campaigns aimed at maximising income generation and expanding the reach of the organisation’s Family Hubs.
Your day-to-day activities will involve collaborating closely with fundraising and partnership development experts to develop compelling legacy propositions and engage potential donors effectively. You will leverage your exceptional interpersonal skills to build and nurture relationships with legacy supporters, inspiring them to leave a lasting impact through their philanthropy. Additionally, you will utilise your expertise in data analysis to inform decision-making and refine campaign strategies, ensuring optimal outcomes and return on investment. As a strategic thinker and innovative leader, you will have the opportunity to make a tangible difference in the lives of vulnerable children and families.
Key responsibilities of the Legacies Manager include:
- Develop and implement a legacy strategy/plan aligned with the charity's goals to increase/improve outreach to and engagement with legacy supporters and raise legacy income around agreed goals.
- Provide excellent stewardship to all supporters who engage with legacies, working with stakeholders to ensure journeys are insight-led, respond to audience needs, and are well documented and reported upon.
- Establish key performance indicators (KPIs) to measure the success of legacy giving initiatives and regularly report on progress to senior leadership and key stakeholders. Use data and analytics to inform decision-making and continuously improve strategies for maximising legacy support.
- Work with internal and external stakeholders to ensure the end-to-end process for delivering the legacies plan is designed and documented. This includes solving problems in circumstances where there is minimal guidance available from established practices and precedents within the organisation.
- Work closely with the Head of Relationship Fundraising and other fundraising colleagues to ensure that all fundraising activities are well-coordinated and contribute towards the overall fundraising strategy.
- Identify growth opportunities that foster organisational projects which impact and improve the Legacy programme.
- Develop and execute marketing and promotional campaigns to raise awareness of legacy giving opportunities within the organisation. Utilise various communication channels, including digital platforms, events, and printed Job Description & Person Specification materials, to effectively promote the importance of legacy giving and its impact on the organisation's mission.
About You
As the ideal candidate for the role of Legacies Manager, you are approachable and articulate, with the confidence to engage effectively with donors and stakeholders. Your conscientious nature ensures that you approach every task with diligence and attention to detail, while your continuous learning mindset drives you to stay informed about the latest trends and best practices in legacy fundraising. Your creativity allows you to develop innovative campaign strategies that capture the attention of donors and inspire action, while your diplomatic approach enables you to navigate complex relationships and resolve conflicts effectively. As a good listener and information seeker, you value input from others and actively seek out new opportunities for growth and collaboration.
You are an independent and self-motivated professional, capable of taking initiative and driving projects forward with minimal supervision. Your persuasive communication style and proactive attitude make you an influential advocate for the organisation's mission and values. If you are ready to leverage your interpersonal skills and expertise to make a meaningful impact on the lives of children and families across the UK, we invite you to join us and be part of our transformative journey. Apply now and take the next step toward a rewarding career dedicated to driving positive change.
About the Organisation
An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, preschool nurseries, family support and children affected by imprisonment and offending.
Benefits include:
- Continuous professional development
- Regular support through supervision, appraisal & well-being initiatives
- In house learning platform
- Generous pension scheme
- Employee Assistance Programme
- Healthcare cash plan
- Charity discount scheme
The charity is committed to making a positive impact, and we're looking for someone like you. If you're ready to take the next step in your fundraising career and make a lasting difference in the lives of those who need it most, we invite you to apply and be part of the team.
We actively encourage applications from a broad and deep range of backgrounds and experiences. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. The organisation is a Living Wage Employer.
Other roles you may have experience with could include Fundraising Manager, Trusts and Statutory Manager, Legacy, Legacy In Memory Fundraiser, Legacy and In Memory, Legacy Relationships, Legacy Giving, Probate, Wills, Trusts, Inheritance, Legacy Administration.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who are we looking for?
We are seeking a proactive, dynamic IT professional to support in the development and maintenance of our information and digital systems. Excellent communication skills, a keen eye for detail and a proactive approach to problem solving are essential. The ideal candidate will be confident to act as a first point of contact for IT support, maintain our digital systems including CRM, and be able to work both independently and as part of a small team.
Main Role & Responsibilities
The post holder will support the Information Systems Manager to ensure the IT systems/platforms are developed and are fit for purpose for the technical requirements. This role will be responsible for supporting the development and maintenance of Ygam Connect (Sharepoint intranet), including migrating files and business processes, liasing with the external developer and working with Connect Champions across Ygam.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Snow Camp is a ground-breaking national youth charity, and we are looking to recruit a fantastic new North West Wellbeing Manager and Programme Support to join our North West team on a 4 day a week contract (30 hrs).
Our accredited programmes are unique and attractive to young people, taking them from beginner to qualified snowsports instructors in just one year with volunteering and apprenticeship progression routes available at the end. Alongside learning to ski or snowboard, young people also have access to wellbeing support with the emphasis on improving young people’s mental health and wellbeing.
You will report to the North West Programme Manager & Head of Snowsports and will be responsible for the delivery of our wellbeing workshops and providing 1to1 wellbeing support sessions to young people. You will also work as part of the North West team to assist with the planning and delivery of snowsports and life-skills focused youth activities run by the Programme Manager and assist with the apprenticeship programme throughout each year.
Experience of working successfully with under-served young people in a range of settings, with a focus on supporting young people’s wellbeing will be essential to the post. Passion for snowsports and supporting young people generally will be a huge advantage!
Youth work, wellbeing support experience, project management, logistical skills, managing relationships, communication and presentation skills will make up the role. Along with experience of delivering group workshops to help young people work towards meaningful goals to improve their emotional wellbeing.
Job Description
- You will spend roughly 2.5 days will be in the Wellbeing Manager role and 1.5 days will be in the Programme Support role each week.
- In consultation with the Programme Manager, to manage the delivery of the Wellbeing Workshops and 1to1 mentoring support needed for young people and apprentices.
- Work with the programme manager to gain the young people’s trust and confidence.
- To assist with delivery and development of The North West’s full snowsports focused journey of youth programmes which take place at Chill Factore.
- Build a good relationship with the North West Programme Manager to help provide support and guidance to young people.
- Support with the management of (currently) 3 x North West apprentices on their 1-year Snow Camp Apprenticeship programme. particularly helping to manage their wellbeing and signpost to other services where needed.
- Ensuring the apprentices have clear personal development plans and objectives.
- Provide effective and inspiring leadership to apprentices and young people.
- Providing weekly 1to1 support sessions for each apprentice.
- Having an understanding and an involvement in the development of their weekly working rotas.
- Supporting with NVQ work & assisting with any challenges that may be faced.
- Ensuring apprentices are involved and supported working on all Snow Camp programmes as the North West staff team.
- Complete Personal Development Plans and Wellbeing Assessments as required with apprentices.
- Attend regular meetings with the other regional Wellbeing Managers to provide a consistent approach and building resources focused on improving young people’s wellbeing.
- Outside of programme days, provide one-to-one mentoring sessions to young people, in-person or remotely, focusing on their well-being and offering support so they can cope with the Snow Camp programme and improve their general wellbeing.
- Be a key team member on the overseas residential for the Excel programme during the Easter holidays. *Valid passport for travel in Europe & Andorra required.
- Use our UPSHOT online database system to keep records and ensure all monitoring and evaluation is carried out.
- Attend external training as required (e.g. Safeguarding and Mental Health Awareness tutor training courses).
- Ensure that all activities and provision you deliver is done safely and in line with organisational policies.
- Support the Programme Manager to ensure all programmes run smoothly and effectively by supporting the delivery of each programme – managing venue instructors, guest speakers, apprentices, youth staff, sessional staff and volunteers as required.
- Support the Programme Manager with recruiting young people for each programme through visits to youth projects, promotion through email to all relevant youth programmes and services and presenting at key stakeholder meetings on youth service provision. Finding new young people in the North West area to support by Snow-Camp will be key.
- Support the Programme Manager with programme administration including finances, SLAs, attendance records, risk assessments, bookings and young people’s records on Upshot.
- Support with management and delivery of trips and overseas residential’s (Snow-Camp Excel, Apprenticeship & Youth Forum Residential’s) as part of Snow-Camp programmes. Including support with all the necessary risk assessments.
- Additional tasks may vary depending on different opportunities throughout the year.
Personal Specification
- A passion and desire to support young peoples wellbeing.
- To provide a nurturing safe space.
- An ability to create engaging and meaningful workshops and resources for young people.
- Excellent communication skills and the ability to build good rapport with young people.
- Self-motivated, innovative, committed and can work independently as well as part of a team.
- To be able to work flexibly based on the programme dates and young people’s schedules, including evenings and weekends.
- An understanding of the importance of safeguarding and providing equal opportunities for young people.
- The ability to enthuse others, to encourage, build confidence and enable others to fulfil their potential. Good interpersonal skills are essential and excellent communication, listening and presentation skills will also be key.
- Ability to work under pressure and to deadlines, across flexible hours and weekends as required.
- Well-developed listening and communication skills.
- Strong IT Skills.
Essential Criteria
- A passion for supporting young people’s wellbeing and mental health.
- At least 2 years’ experience working with young people on a one to one basis.
- Youth Work or wellbeing qualifications.
- At least 2 years’ experience of delivering group workshops and training to young people.
- The ability to ski or snowboard (or willing to learn).
- Sound knowledge of MS Office tools including Word, Excel, PowerPoint and Outlook.
Desirable Criteria
- Counselling qualification.
- Ski Instructor qualifications
- Driving license.
Management and support
The North West Wellbeing Manager & Programme Support will report to the North West Programme Manager & Head of Snowsports Morv Bett who will provide support and guidance.
The Trustee board will determine the overall direction of Snow Camp and will set the overall priorities in consultation with the Director and Senior Team.
Policy Statement
Snow Camp aims to be an equal opportunities employer.
Conditions of Service
The North West Wellbeing Manager and Programme Support must be prepared to work regular evenings, weekends and with occasional weeks away. Snow Camp operates flextime system. Work patterns will change depending on time of year and programme being delivered.
Snow Camp is committed to safeguarding and promoting the welfare of children. This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service (DBS) and two satisfactory references regarding their suitability to work with young people.
How to apply
Please send your CV and a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the job above.
Please contact Morv Bett if you would like an informal chat about the role. We are currently away on our annual youth residential and will be returning on Wednesday the 17th of April where we will be in touch with you as soon as possible on our return.
Closing Date: Friday the 3rd of May 2024 – Early Applications are encouraged.
Interviews: DATE TBC Chill Factore, 7 Trafford Way, Trafford Park, Stretford, Manchester M41 7JA.
Hours: 30 hours a week (4 days) includes some evenings & weekends
Location: Programmes delivered at Chill Factore, Manchester. Office based in Crewe and some travel around North West to visit youth projects is required. This is a hybrid post with work from home opportunities each week.
Salary: £27,500 pro-rata based on full time equivalent (this includes a 10% bonus paid annually in July each year)
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons & raise aspirations for young people
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who are we looking for?
Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player. This role will involve delivery of our workshops across Scotland, so the ideal candidate will be based locally.
At Ygam, we are committed to safeguarding and the protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued. We welcome the unique contributions that you can bring and positively encourage people from underrepresented backgrounds to apply to join our team.
Main Role & Responsibilities
The post holder will be an active member of our programmes team and will work across our portfolio of programmes.
They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. They will recruit suitable delegates to workshops, working closely with a range of organisations and families.
They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.
They will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.
The client requests no contact from agencies or media sales.
Job Title: Ecologist
Advertised Salary: £32,427
Base Location: Home-based with requirements for national travel.
We're the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.
We currently have an opportunity for an experienced Ecologist to join our Environment and Climate action team within the S&I Directorate and is responsible for delivering the Trust’s strategy and policy on all environment and climate related sustainability issues, including environmental compliance as a minimum, improvement of our protected sites and achieving a net gain in biodiversity across our canal network.
The Ecologist will be responsible for providing professional technical input into the Trust’s strategic activities around nature recovery. This includes collecting and analysing information and data to support a long-term action plan to move more of our protected sites towards favourable condition and support projects that increase biodiversity and the abundance of protected species across the network.
The Canal & River Trust is in an ideal position, as a large landowner with blue and green corridors connecting habitats across the landscape, to carry out environmental enhancements using our local volunteer workforce to ensure that we improve habitats and support biodiversity. Planting the right trees in the right places, reconnecting old hedgerows and restoring or creating wildflower meadows and linear species-rich grasslands to provide a safe haven for wildlife and a destination for people to retreat to from the hustle and bustle of everyday life. Reconnecting people with the nature on their doorstep and offering them opportunities to get involved in looking after ‘their patch’ through guided walks and talks.
Our aim is to support the work of the Trust as a whole, while conserving and enhancing the environment of the inland waterway network. Finding simple and innovative solutions/methods of work to ensure that the modern-day use of the waterways, their historical importance, the Trust’s legal obligations and strategic priorities are met through sustainable development, conservation and enhancement of the natural environment.
Location
The role will be based working from home, with the expectation to attend main regional hubs either at Milton Keynes, Birmingham, or Little Venice (Paddington), for collaborative working. This is a national role, requiring collaboration with teams in all six of the Trust’s regions. There will be an expectation that the successful candidate will be able travel to attend meetings or fieldwork throughout the regional waterway network.
Knowledge, Skills/Qualifications & Experience
Key accountabilities:
- Provide ecological technical advice as requested. This includes input into Trust EMS standards and tools and nature recovery projects.
- Contribute to the Trust’s Nature Recovery Strategy and associated sustainability initiatives, with a view to increasing biodiversity across the Trust’s network
- Contribute to national programmes of engagement with customers, volunteers, stakeholders and the general public to promote the value of waterways and the work of the Trust to increase the Trust’s reputation and influence and secure additional resources for our work, focusing on our key sustainability priorities.
- Work with regional ecology teams to implement relevant inspection/monitoring and maintenance programmes for environmental/soft estate assets within their geographical remit, (re-)prioritising work to suit available resources and within delegated authority levels.
- Contribute to the implementation of an environmental management system (EMS; including associated processes & standards) especially with responsibility for monitoring national uptake
- Collaboration with regional teams to maintain ecology and nature recovery performance data (e.g. GIS layers, ecological baseline and species location data)
- Assist in the development of environmental training & competency
- Contribute to corporate targets on raising public awareness of and support for the Trust especially through interest in our environmental assets.
- Contribute to external engagement and fundraising nationally to secure additional resources for the Trust, especially through interest in our environmental assets
- Displaying the Trust values and behaviours at all times
- Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values
Knowledge, Skills & experience
- Degree or equivalent in relevant discipline.
- Associate member of relevant professional institution, e.g. CIEEM, CIWEM, CIWM, IEMA, etc
- Proven postgraduate experience in application of technical knowledge within a business environment.
- Able to negotiate effectively with internal and external contacts to achieve desired outcomes for the Trust.
- Able to support other areas of the Trust’s business in an appropriate manner, taking account of overall business priorities.
- Knowledge of, and practical experience of operating within, UK & European environmental policy and regulatory frameworks
- Experience of operating within a customer service environment
- Understanding of Trust governance, financial controls and systems of compliance
We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.
What We Offer
Compensation is made up as follows: £32,427. Additionally, we also offer a competitive contributory DC Pension scheme arrangement, great holiday entitlement (increasing with years of service) and numerous other employee benefits.
- 25 days paid holiday, increasing to 27 days after 3 years.
- Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
- Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
- Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
- Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
- Expansive maternity/paternity provisions.
- Progressive access to learning tools and CPD.
- 2 days paid volunteering leave, volunteering for local community project work.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of. All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.
We believe that continuous personal & professional development are important, and through many Trust internal & externally supported development programmes we are pleased to support your ongoing growth and development in this role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who are we looking for?
Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.
At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.
We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.
Main Role & Responsibilities
The post holder will be an active member of our programmes team and will work across our portfolio of programmes.
They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. They will recruit suitable delegates to workshops, working closely with a range of organisations and families.
They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.
They will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.
The client requests no contact from agencies or media sales.