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Country programme manager jobs in Milton keynes

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Church of England, Remote
£21,674.4 (FTE £36,124) per year
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Remote
£21,674.4 (FTE £36,124) per year
Part-time (21 hours p/w)
Permanent
Job description

About the Department


The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.

In 2025, the department will launch three new national programmes: Flourishing Leaders, Flourishing Teachers, and Flourishing ECTs (in partnership with UCL). These programmes respond to growing demand for high-quality, values-led professional learning and represent a significant expansion of our work across the education sector.


About the role
We are seeking a Programme Officer who will support the Church of England Education Office's Professional Learning Team. The role is part of a wider team of Programme Officers who support a variety of functions across both the NPQ suite and the Flourishing programmes. Programme Officers work across different portfolios, supporting delivery through directly contracted Delivery Partners and via our National Programme delivered by the Education Office.


Working collaboratively, Programme Officers take on different areas of responsibility to ensure the consistent delivery of high-quality programmes across the country. This role offers the opportunity to develop project management and programme delivery skills in a holistic and supportive environment.

Internal-facing Support

  • Maintain the integrity of data within Salesforce and other systems. Trouble-shoot errors when seen.
  • Support the effective programme management, launch and delivery of NPQs and Flourishing programmes.
  • Lead on administrative tasks relating to the delivery of the programmes, including participant recruitment, onboarding and ongoing participant management (e.g. processing withdrawals and deferrals, supporting participant assessments).
  • Provide event administration support, including scheduling, online meeting setup, and updating learning platforms (e.g. Blackboard).
  • Assist with the preparation of reports on recruitment, engagement, and quality assurance.
  • Provide administrative support across delivery functions, including inbox management, form creation, and reporting.
  • Support continuous improvement by collecting and organising feedback from participants, facilitators, and partners to inform programme development and enhance delivery.
  • Be prepared to work flexibly across the team, supporting different areas of programme delivery as needed to respond to changing priorities and ensure smooth operation.

External-facing Support

  • Provide high-quality, courteous and caring first-line support for participant and partner queries via shared inboxes.
  • Support the Learning Technology team with online event administration and technical support.
  • Assist applicants and sponsors with the application process and IT-related queries.
  • Use data systems, to identify and support Delivery Partners who have participants who are at risk of falling behind, in order for them to take swift action to ensure support is put in place and their participants are able to catch up in a timely manner.
  • Support the onboarding and coordination of Coaches and Facilitators across all programmes.
  • Act as the first point of contact in online sessions, supporting facilitators to use key features of Zoom and Teams (e.g. breakout rooms) and answer queries from participants, coaches and facilitators.
  • Maintain accurate records of contractual milestones and deliverables for external partners.
  • Liaise with Delivery Partners to ensure timely and accurate completion of administrative tasks and meeting of their contractual milestones.

Essential

Knowledge/Experience:

  • Experience working in an administrative environment, including inbox management and good skills in phone/email communication with stakeholders.
  • Experience working in a pressured environment, meeting milestones and key deliverables
  • Experience of working collaboratively as part of a team
  • Experience in compiling data, extracting and analysing information

Skills and Abilities:

  • Excellent customer service skills and ability to manage stakeholder queries.
  • Proactive and able to work independently to suggest and implement solutions.
  • Strong attention to detail and a sense of ownership.
  • Proven communication skills, both written and verbal.
  • Excellent organisational skills.
  • High proficiency in Microsoft Office, including Excel, Word, and PowerPoint.

Desirable

  • Experience in finance administration and reporting.
  • analytical and data-handling skills.
  • Experience using survey tools (e.g. Form Assembly).
  • Familiarity with Learning Management Systems (e.g. Blackboard) and CRM systems (e.g. Salesforce)
  • Experience supporting professional learning or education programmes.

Circumstances

Whilst this is a remote role, the post-holder will need to travel on occasion. This could be for NSE Team Days, NSE Residential (one overnight stay in the Autumn each year), Professional Learning Team Days, other events such as the National Conference, DP Days etc. It is anticipated that there will be approximately 12 travel days per year, although this will vary.

Closing date for applications is 08 March at 23:55 pm

For an informal conversation about the role, please contact

We have no fixed days of the week for the part-time element of this role and can discuss this further during the interview process.

Organisation
Church of England View profile Organisation type Registered Charity Company size 101 - 500

The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.

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Posted on: 18 February 2026
Closing date: 08 March 2026 at 23:30
Job ref: - 36
Tags: Christian