Course And Resources Development Officer Jobs

Are you an immediately HR Officer who is passionate about helping children?

If so then this interim HR Officer is the right role for you.

Job title: HR Officer

Duration: 3 months

Location: South East London, short walk from Stratford station

Pay: £18 an hour + holiday pay

Hours: Full time, hybrid

In your role as HR Officer who will look after the day to day HR operations from recruitment to onboarding and L&D. This is a diverse role and your duties will include but will not be limited to;

• Assisting with recruitment and selection - including, advertising, and arranging interviews
• Onboarding of new starters including raising contracts
• Updating monthly personnel changes and files
• Assisting with L&D administrator such as finding course providers, and arranging training sessions
• Looking after the HR inbox

In this varied and busy role you are required to effectively manage a variety of different duties and the skills you will bring to the role will include;

• Knowledge of HR confidentiality
• Prior experience in managing high volume recruitment
• Knowledge of HR policies and procedures
• Ability to work as part of a team in varied and busy role

If you are interested in applying for the position of HR Officer through TPP Recruitment then please do so by sending your CV to

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This role represents an unparalleled opportunity to use your strategic and operational expertise within an impactful and driven organisation committed to stopping violent conflict and creating more peaceful societies.

Reporting to the Executive Director, the Chief Operating Officer (COO) is responsible for ensuring that Conciliation Resources’ finances, governance and operational support services across its six offices are compliant and meet the needs of the organisation.

• Deadline EXTENDED: 29th September, 11:59 pm 
• Salary: £32,020 per annum, pro rata, subject to deductions for tax and national insurance contributions as required by law.
• Hours: Full time (37.5 hours per week) or 4 days per week. This may be flexible.
• Location: FLEX office, Vauxhall, London – Flexible hybrid working with a mixture of in person and home/office working.
• Pension: 4%, incremental pension contributions.
• Contract: 2 years, fixed term (with possibilities of extension subject to funding)

In this role you will be responsible for ensuring the effective administration, maintenance and development of relevant FLEX’s resources and systems. This role involves leading on HR processes, including recruitment and onboarding, staff development and training, etc. as well as tasks related to governance and compliance, finance and grant administration. You will work closely with FLEX’s management team and will be responsible for staff communications regarding office operations and human resources.

World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and preventation to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of  the Global Obesity Coalition.

The position will provide stratagic and operational oversight to WOF programs and overall workplan, working alongside colleagues leading on advocacy/convening, training/capacity building. data and evidence, and finance and communications.The position will help shape and provide operational alignment across and deliver on the new three year workplan.

The position is part of the senior leadership and will have 2 direct reports and operate on a matrix structure.

Desire skills - advance degree in public health, medicine, epidemiology or equivalent experience in the same field, 8 years work experience in global health, project management including workplans, proposal writing, effective communication across sector and cultures, and with both external and internal stakeholders.

Excellent spoken communications and interpersonal skills, right to work in the UK and able to travel internationally.

Desireable skills - understanding of heath systems global health and development, and health education, with experience in noncommunicable disease and / or risk factors, nutrition, organisation management and strategy skills, Additional languages. 

First interview 19th September

Second interview with a presentation 25th September

Harris Hill are excited to be working with The British Society for Haematology in their search for a Senior Education Officer.

The British Society for Haematology is the largest UK multidisciplinary Haematology Society. Activities include running events and courses (including their flagship Annual Scientific Meeting) providing online educational tools, producing guidelines, awarding grants and raising the profile of Haematology.

Location: Angel, London. Hybrid working (2 days office-based)

Salary: £30,000 - £36,000

As Senior Education Officer you will support the development, delivery and evaluation of the Society's education programme. This includes organising online and in person training sessions and coordinating the development and maintenance of online education resource.

Key responsibilities include:

* Maintaining an overview of Society education projects and providing input as required
* Playing a key role in the development and delivery of the Society's education programmes (online and in person events, online learning resources). This includes preparation of minutes and agendas, following up on action points and organising committee meetings as well as administering the events programme.
* Working on developing the e-learning platform and ensuring that the education pages of the website are kept up to date, working with editors to approve and add images and case reports, including the adding of internal and external meetings and new educational resources.
* Dealing with phone and email queries related to education and events.
* Acting as the main interface between the Committee and the professional conference organiser.
* Supporting the production of the Annual Scientific Meeting for example proofreading of documents, and user acceptance testing of online functionality such as registration and abstract systems, interactive programme and conference app.

The successful candidate will have experience in project management, event logistics and management, both online and in person and will be happy working with third party suppliers, as well as volunteers, with the ability to work with a diverse range of people at all levels. Excellent written and verbal communication skills are key as is experience of CMS and updating websites. Experience working with e-learning platforms/LMS would be beneficial but is not crucial.

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

SPORT, PHYSICAL ACTIVITY, FAITH, ADVENTURE, CHILDREN AND YOUNG PEOPLE, WELLBEING, FULLNESS OF LIFE, LEADERSHIP DEVELOPMENT, FUN.

One of our key objectives at Sportily is to develop and invest in young sports leaders. Over the past 18 months we’ve designed a pilot programme to enable this and trialled elements of it. We’re now looking for someone to further develop, shape and own our programme, to work alongside our network of Sport and Faith Coaches to deliver it and to hold leadership level responsibility for seeing the wildly important goals of the programme realised within our wider vision.

At the heart of this role you’ll hold Leadership Team level responsibility for the programme which provides opportunities, within a Christian sports centred setting and framework, for children, young people and young adults (with a priority on the more disadvantaged) to gain skills, experience, training and qualifications to increase their self-esteem, confidence and future employment opportunities. This will include responsibility for its ongoing development, leading its delivery approaches, training the Sport and Faith Team in its delivery, exploring opportunities related to the programme, monitoring and evaluating its impact and reporting this to stakeholders.

We are looking for someone who loves sport and understands how sport and movement is able to connect people and is passionate about sharing the Christian faith in innovative ways beyond the walls of traditional church. You’ll have experience in developing programmes and monitoring their successful achievement of stated objectives, and of investing in the leadership development potential of young people, ideally in a sporting context.

If you like the sound of Sportily and the role, but aren’t sure you’ve got everything we’re looking for, please get in touch as we’d love to discuss things with you. Who knows where that conversation might lead.

For the first-timers, the can’t catchers and the kick it outers.
For the slam dunkers, the back of the netters and the hole in oners.
We bring the energy that gets you moving.

Job Title: Marking and Communications Officer
Salary: up to £32,000 per annum
Hours: 37.5 hours per week, Monday to Friday
Type: Permanent
Location: Cheadle Hulme, SK8 6RQ, on site role
Close date: 20th September 2024

Do you have a passion for storytelling and digital communications?
Are you ready to make a difference to the lives of others?

We are looking for a talented individual to join our team as Marketing and Communications Officer.

As Marketing and Communications Officer, you will create compelling content for our website, social media, and e-communications.

Additionally, you will engage with our audiences on socials and contribute to website development, including SEO and analytics.

If you're ready to make an impact in the digital realm, this position is for you!

About Seashell

Here at Seashell, we offer specialised care and education for children and young people facing severe, profound, and complex challenges such as learning difficulties, disabilities, sensory impairment, communication disorders, and Autism.

With over 200 years of dedicated service as a recognised charity, Seashell Trust stands as a pillar of expertise and support for those in need.

Located in Cheadle Hulme, Stockport, our Trust encompasses the Royal School Manchester (RSM), Royal College Manchester (RCM), as well as outreach health and family services and residential homes, all designed to provide a nurturing and safe environment.

Our exceptional facilities, which include gardens, forest school, swimming pools, hydro pools, bike tracks, and sports fields, set Seashell apart as a truly unique and inclusive learning institution.

What you’ll be doing:

Reporting into the Digital Marketing and Media Manager you’ll be responsible for the delivery of digital marketing and communications, website content and press.

You’ll help to directly build brand awareness and grow our fundraising and services which will transform the young lives of those with the most complex disabilities.

Seashell is mid transformation!

Our site is continuously growing and developing, we’re currently undergoing works to build a brand-new Royal College Manchester, so the demands of our site are ever changing, with a lot of external contractors on site.

We're looking for a Seashell Ambassador with a true passion for our charity and a commitment to expanding our impact for the children and young individuals we support. Join us in creating positive change!

What you’ll need for the role:

• Knowledge of the public, charity, education or care sectors, with a focus on fundraising
• Proven experience in the delivery of marketing and communications materials
• Experience of working with website content management systems and social media management software
• A history of developing and delivering effective communications across a range of social media platforms
• Ability to write high quality marketing communications copy that is engaging, informative, interesting and has story telling at its heart
• Skilled at producing photographic and short film clip content
• A keen eye for design with a high level of creativity
• Proficient in the preparation, scheduling and engagement with social media across platforms using management dashboards
• Adept in the use of image manipulation software, email marketing systems and automation platforms
• A degree or qualification in communications is not essential but would be beneficial.
• We’re looking for a motivated and results driven marketing officer, to embrace and drive change and improvement through effective communication.

*Please request a full copy of the Job Description by contacting a member of our team.

Think this role sounds like the right fit? Apply now and our recruitment team will be in touch.

What we can offer you:

Our detailed 2-week induction program ensures that all Seashell employees gain the essential knowledge to work within our amazing setting. With our commitment to ongoing training and development through appraisals and supervisions we encourage career progression and development throughout the business.

Other benefits include:

• Use of our on-site gym, fitness classes, and state of the art swimming pool
• Free membership to the Trusts inclusive gym, fitness centre and swimmingpool
• Access to a range of onsite fitness classes including yoga, Zumba and more
• Discounts on cinema tickets, high street shopping, travel, days out and more Private Health Care – through Benenden giving access to 24/7 GP, physiotherapy, medical treatments, mental health support including counselling service, cancer support, care planning and social care advise.
• Life Assurance (3x Annual base salary) subject to terms and conditions
• Cycle to work scheme
• Free on-site parking
• Employee recognition and reward Summer and Winter events.
• Paid Enhanced DBS

How to apply:

Please upload your CV to apply. As part of our safer recruitment policy, you will be

asked to complete a Compliance Application Form, and successful candidates will

be required to undergo an enhanced DBS check (no cost) and full references will be

taken.

About Seashell Trust

We provide a caring environment that is safeguarded and committed to promoting

learning, respect and independence, as well as dignity for all of our students.

We value our employees and recognise the need to recruit, retain and develop highly

skilled and committed talent who share our vision and values!

We value diversity and are committed to equal opportunities. We are an inclusive

employer and welcome all applications.

Disabled candidates who meet the minimum criteria on the person specification will

be guaranteed an interview. If you require any reasonable adjustments for an

interview, please highlight this to our Recruitment Team in advance.

This charity is committed to safeguarding and promoting the welfare of children,

young people and vulnerable adults and expects all staff and volunteers to share this

commitment.

Our vision is for the children and young people in our care to be safe, happy and to

achieve the best possible outcomes so that they are valued and valuable members

of their communities.

We’re looking for a Community Connections officer to manage our new ‘Community Connections’ project.

Position: Community Connections Officer
Type: Full time, 35 hours per week
Contract: Fixed-term project up to March 2026
Location: This role is specifically focused on South West England and will require extensive travel to regions such as Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire. Home working will be considered for applicants residing outside these regions.
Salary: Starting from £32,301 per annum plus excellent benefits specifically Car allowance and Home working allowance
Salary Band: Band 2*, Charity
*you will start at our entry point salary of £32,301 per annum, increasing to £34,320 after 6 months service and satisfactory performance and to £36,338 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We are looking for an enthusiastic, experienced individual with experience in project management who also loves working directly with the people we support. The ability to communicate to a wide range of audiences and deliver the project objectives will be essential for this role.

This is a ‘time-limited’ ‘test and learn’ externally funded project. The ‘Community Connections project’ – will help people living with and affected by MS to navigate support services ensuring that they have access to the support they require, at the time of their choice, and is delivered in a way that best suits their individual needs.

This is a fixed-term project until March 2026.This is a full time role comprising of 35 hours per week.

This role is specifically focused on South West England and will require extensive travel to regions such as Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire. Home working will be considered for applicants residing outside these regions.

Working closely with people affected by MS, Key external partners, our funder Wales and West Utilities, the Service and Support Team, the Cymru Director, and the wider MS Society teams. You will be outcome-focused and deliver tangible results. You will need to forge strong partnerships with key stakeholders and represent the MS Society at key meetings and events in the project area.

This role can be based anywhere in Wales but there will be an expectation of travel throughout Wales and the project area (Wales, Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire), the ability to speak Welsh is desirable.

Closing date for applications: 9.00 am on 7th October 2024
Anticipated interview date: Week commencing 14th October 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We are a Disability Confident Employer and we’re committed to promoting equality and diversity. 

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. 

If you need any help or adjustments to apply for this role, please contact us to discuss.

You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process

• The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
• The first round of our recruitment and selection process includes an interview with competency-based questions. 
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation. 
• You might also be invited for a second interview. We’ll let you know about this during the selection process. 

More about our employee benefits:

We have a wide range of employee benefits including (but not limited to):

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
• Flexible working options

 Caring for you and your family

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment
• Opportunity to buy and sell annual leave in each calendar year
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
• Enhanced leave for new parents
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time
• 10 days paid carers’ leave a year, pro-rata for part-time
• Cycle to work scheme
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • in the event of miscarriage or still birth
  • to support fertility treatments
  • for antenatal appointments for both parents

Thinking about your finances

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax 
• New employee portal including lifestyle savings vouchers and personal wellbeing 

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities 
• New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
• Active and supportive internal employee networking groups for collaboration and peer support
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
• 2 days paid leave a year for volunteering with other charities during normal working hours

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications. 

Safeguarding

We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

No agencies please.

Ministry Development Officer

London/Hybrid (35hrs pw) Salary £42,500

Are you a passionate advocate for the wellbeing of Methodist ministers, lay employees and volunteers? Are you excited about encouraging all Methodists to find their God-given vocations?

The Methodist Church in Britain is seeking a Ministry Development Officer (MDO) for ministerial and vocational flourishing to drive this critical work within the life of the Church.

The role is based within the Ministries: Vocations and Worship (MVW) team of the Connexional Team of the Methodist Church in Britain, which exists to equip the Methodist Church by training, developing and supporting those called by God to serve in lay and ordained ministry. The MDO will support the embedding of strategies which support the Church’s aspiration to be inclusive, justice seeking, evangelistic and growing.

Within the team, the MDO will be responsible for:

• Researching, developing, implementing and evaluating the impact of preventative strategies for ordained ministers’ flourishing and wellbeing.
• Developing wellbeing provisions in collaboration with others across the Connexion for lay volunteers and employees.
• Developing, implementing and delivering a vocations strategy to ensure that people’s rich diversity of gifts are valued, recognised and encouraged within the life of the Church, especially those traditionally under-represented and on the margins of the Church.
• Developing, implementing and delivering structured and planned vocational courses, programmes and discernment opportunities for those at various stages of their life, and faith, journeys.
• Developing the online presence (such as learning resources) of the M:VW team, especially in the areas related to vocational and ministerial flourishing.

You will also be able to forge partnerships as this role will require working and liaising with a variety of colleagues across the Connexional Team, and wider Connexion. The ability to reflect theologically and apply this to all aspects of the post is essential.

You will need to be a member in good standing with a CTBI church.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities. 

If you require reasonable adjustments to be made at any stage of the recruitment process please contact the HR team.

For ministers in Full Connexion the standard terms of service apply and there is a requirement to reside in a London based connexional manse.

Closing date: Sunday 29 September

Interviews: Either Monday 21 October or Tuesday 29 October

·Do you have experience of implementing a fundraising strategy in line with the ambition of an organisation? 

·Do you have knowledge about fundraising in the arts sector, including best practice, trends, opportunities and challenges? 

·Do you have experience of working collaboratively with colleagues across different areas of an organisations operations i.e., finance and education? 

·Do you have experience of working with a CRM system to support your workflow and track progress as well as record financial data? 

·Do you have previous experience of writing successful Trusts and Foundations applications? 

·Do you have knowledge of GDPR, data protection and fundraising compliance?

·Do you have line management experience? 

If you have some or all of the experience mentioned above - we would love to hear from you! 

Matthew Bourne’s New Adventures is an award-winning, ground-breaking British dance-theatre company, famous for telling stories with a unique theatrical twist. Since 1987 New Adventures has changed the popularity of dance in Britain, creating works that have altered the public perception of what is possible when it comes to telling stories without words.

New Adventures is a charity, and its principal funder is Arts Council England. As well as producing award-winning productions which dazzle audiences across the globe, New Adventures is committed to playing a meaningful role in diversifying the dance landscape for future generations. The company’s Take Part work reaches thousands each year through transformative workshops and masterclasses to schools and communities across Britain; the company’s many strands of talent development work nurture the best emerging talent from communities across the UK, springboarding them into our company and the wider sector.

The Head of Development will support Matthew Bourne’s artistic vision by leading on the development and delivery of the New Adventures Fundraising Strategy to maximise voluntary income, particularly through Trusts and Foundations and Major Gifts. The post holder will work proactively to identify, cultivate engage and maintain excellent relationships with new and current donors and supporters as well as supporting the cultivation and stewardship of Corporate Supporters. 

As HR Business Partner, you will play a strategic role, acting as a partner to the senior leadership to enable us to deliver as effectively as possible to people with ME. Many of our 35 colleagues have direct experience of ME and, as an ME organisation, we work hard to ensure that we provide reasonable adjustments and support to enable them to make the valuable contributions they do. You will work closely with the Management Team to drive this work. You will need to develop a deep understanding of the organisation and our work, build strong, effective relationships with our colleagues and bring expertise to the various HR functions and strategic business support areas.
 

Key Duties

People & Culture Strategy

• Work with the senior leadership to deliver the People and Culture and the Equity, Diversity and Inclusion Plans that enables the delivery of organisational goals
• Drive consistency of the implementation of the Plans
• Work with the senior leadership to review data, analyse trends, providing data-driven solutions/decisions to support cultural development. Use ongoing analysis to test the effectiveness of People and Culture interventions and processes within the organisation
• With senior leadership, manage talent and succession planning

Human Resource Management

• Provide first point of contact HR advice and support to colleagues and line managers, ensuring all instances are recorded appropriately
• Manage the compliant use of, and be first point of contact for, colleague queries on the HR IT System (currently BreatheHR)
• Support HR investigations and line managers with grievances, disciplinaries and other similar matters, recording meeting minutes and agreeing next steps.
• Liaise with the Federation of Small Businesses (FSB; provides insurance and employment legal advice) on complex HR cases that require external input, either on behalf of or alongside relevant line manager(s)
• Oversee all HR policies and procedures, being guided by relevant internal data and industry best practice, and ensuring they are regularly reviewed
• Complete all required administrative tasks for new starters and colleagues leaving the organisation
• Processing and managing of maternity, paternity, and adoption in line with policies and best practice
• Running of monthly HR reports, to include sickness auditing and dissemination of relevant data to CEO and line managers, if required
• Scope, plan and book/deliver appropriate training across the organisation and for individual employees where necessary
• Managing the recruitment lifecycle, which is to include advertising of vacancies, screening of applicants, interview diary management, referencing and document checks, onboarding coordination
• Manage and administer all changes to contractual terms and conditions with appropriate paperwork disseminated to relevant parties
• Oversee HR support for volunteers, including Trustees and Sub-Committee Lay Members
• Oversee the organisation ‘Wellbeing Weekdays’ programme (a monthly programme to support colleague contact and wellbeing)
• Support change management processes

Business Support/Compliance  

• Contract management for Employee Assistance Programme
• Contract management for IT

Funded by the Armed Forces Covenant Trust & NHSE, this work will transform the experiences of female veterans, and address barriers to access in areas including health and wellbeing, transition and employment, care, finance and pensions, housing, terms of service, historic hurt and loneliness. Collaborating across government, statutory, charity, and commercial organisations, the project will innovate within the sector, design sustainable provisions and translate research into action.

Reporting to the Project Lead for the Female Veterans Transformation Programme, you will be responsible for delivering the communication and engagement strategy during the course of the programme. This includes engagement and consultation with key stakeholders including Office of Veteran Affairs, MoD, NHS England, devolved nations health services, Royal Navy, Army and Royal Air Force (including Associations and charities), Veterans Commissioners, other veteran-facing organisations aligned through the Cobseo Female Veterans Cluster Group and female veterans themselves.

The post will be hosted by the WRAC Association who are an inclusive employer seeking to attract and employ the best people from the widest talent pool and committed to supporting our staff and the female veterans we serve.

If you see yourself as the motivated, self-starting and engaging officer of this transformational project, we look forward to receiving your application. All applicants must be able to demonstrate current eligibility to work in the UK.

Position: Customer Services and Central Administration Officers
Type: Full time 35 hours per week
Contract: Permanent
Location(s): Office based in either London, Cardiff, Edinburgh or Belfast - with the flexibility to work remotely 1 day per week.
Salary: Starting from £25,791 per annum plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £25,791 per annum, increasing to £27,403 after 6 months service and satisfactory performance and to £29,015 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers. We are looking for three motivated and friendly Customer Services and Central Administration Officers to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Please note: We currently have 3 vacancies; 1 based in our London office, the other 2 based from our offices either in London, Cardiff, Edinburgh or Belfast. Please specify your preferred location in your covering letter.

Closing date for applications: 9:00 on Monday 30 September 2024
Anticipated interview date: Week commencing Monday 7 October 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Health Poverty Action (HPA) acts in solidarity with poor and marginalised communities in their struggle for health and social justice, recognising these injustices are often rooted in colonialism and imperialism (both historical and ongoing) and have strong racial and gender dimensions.

We develop and implement locally rooted and culturally appropriate solutions to improve health for communities in 10 countries across Central America, Asia and Africa. Alongside these global programmes, we campaign to change the unjust policies and practices that push people into poverty and destroy their health and tackle the powerful vested interests that sustain them.

As Partnership Officer, you will be the critical driver of growing our partnerships fundraising and ensuring that more people worldwide are able to realise their right to health. 

• Job purpose: To help grow unrestricted income for Health Poverty Action through community and corporate partnerships. 
• Location: Home-based, within commuting distance to London for events and meetings. 
• Salary: £26,095 rising in length of service increments to £29,832. 
• Responsible to: Head of Fundraising 
• Annual leave: 25 days per year, plus the time between Christmas and New Year, plus bank holidays.

How to apply: Download and complete the application form available on our website.

This helps ensure fairness and consistency and is also a demonstration of your interest in the role; therefore, we will only consider those applications who use the application form. 

Closing date: Wednesday, 2 October 2024 at 11:59 PM BST 

Interview dates: Monday, 14 October and Tuesday, 15 October 2024 

Your key responsibilities will be flexible. You’ll manage your workload and set objectives, priorities and deadlines with the Head of Fundraising. Your work will include: 

• Partnerships Fundraising: You’ll lead and grow our partnerships fundraising portfolio by nurturing existing relationships and identifying new prospective partnerships. You will prepare proposals, pitches, and reports based on key funding needs, and implement stewardship plans to retain support, maximising partnership value. 

• Community Fundraising: You’ll manage community-based fundraising efforts, including coordinating with other organisations. Develop new community fundraising initiatives and engage volunteers, working to maintain an established network of volunteers which support community fundraising activities.

• Events Fundraising: You will manage our fundraising events, including the London Marathon. This will include recruitment, resourcing, relationship-building and supporting our event participants in their fundraising efforts. We are also excited for you to develop and oversee other innovative and profitable one-off events. 

• Fundraising Management: You will monitor and report on fundraising activities, manage relevant website pages, and ensure effective administration and record-keeping. You’ll need to stay abreast of industry trends and react accordingly to maximize opportunities. 

• What else? We encourage you to be aware of all of Health Poverty Action’s work and any key developments which may affect it. When representing Health Poverty Action, you should communicate our work in a professional and passionate way. 

At Health Poverty Action we celebrate diversity and promote equality and inclusion amongst all our staff and everyone we work with. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We are particularly keen to hear from ethnic minority candidates.