Course Coordinator Jobs in Manchester
Contract: Permanent, part time
Salary: £18,963 - £22,050 per annum (£27,089 - £31,499 FTE)
Location: Homebased within Oxfordshire or Warwickshire
Closing date: Tuesday 24 September 2024
Interview dates: 1 & 3 October 2024
The Regional Adoptions Facilitator will be instrumental in streamlining our adoption services to maximise the number of horses we can help by 2026!
More about the role
As Regional Adoption Facilitator, you'll collaborate with centre-based Adoptions Coordinators to swiftly execute the Blue Cross strategy, focusing on efficient horse adoption services, including home direct placements. You'll oversee the post-adoption process in your region, ensuring smooth ownership transfers after successful loan periods to expedite horse rehoming and optimize space for new cases.
Each day you will be conducting thorough home checks and visits—both in-person and virtually—for borrowers to uphold welfare standards and address any issues promptly. Collaborating with the Rehabilitation, Trainer, and Behaviour Advisor (RTBA), you'll manage challenging horse behaviours to support successful home placements. You'll also facilitate home direct rehoming initiatives, making critical decisions to match horses with suitable owners based on your expertise and ensuring ongoing support post-adoption.
To expand our impact, you'll recruit and manage a network of volunteers, including a regional volunteer manager, for home direct assessments and checks. This includes coordinating visits and appointments, fostering partnerships with external charities aligned with our home direct efforts.
Providing excellent client experiences is essential, ensuring every interaction covers all necessary information for successful matching and adopting horses into loving homes.
This is a home-based post with extensive travel. The nature of the post will require the coordinator to demonstrate considerable flexibility in arranging their work schedule and time allocation. This will include some weekend and evening work. Due to the nature of the charity’s work, it may be necessary to exceed these hours when the workload demands. The Regional Adoptions Facilitator will be required to use their own car in carrying out their duties and will be reimbursed for business mileage as appropriate.
This is a part-time role working 26.25 hours over four days per week on a rota which includes weekends and bank holidays. This role involves extensive travel covering areas such as Warwickshire, Nottinghamshire and across to Norfolk.
For a more detailed look at the role and its requirements, please see the attached job description.
About you
As this role requires coverage across specific regions, candidates must reside in either Warwickshire or Oxfordshire. You are an excellent communicator with experience in client-facing roles within horse-related environments. Your knowledge of horse welfare and riding will ensure successful adoptions. You can quickly absorb and record information while engaging with clients and stakeholders.
Client-focused and decisive, you handle pressure well and challenge risk-averse decisions using evidence-based methods. You follow set processes, adapt to new methods, and aim to improve horse welfare by maintaining high standards in the adoption process.
Strong communication and interpersonal skills are essential. You remain professional and approachable, handling difficult situations calmly. You are open-minded, adaptable, and able to communicate effectively with customers and colleagues.
Your skills allow you to assess support levels for horses and borrowers, identifying and addressing underlying issues. You support borrowers in maintaining high welfare standards.
Trustworthy and proactive, you approach your work enthusiastically. Your problem-solving mindset helps you find solutions and prioritize decisions with attention to detail.
Resilient and emotionally intelligent, you support clients and colleagues empathetically. Motivated, flexible, and dependable, you provide exceptional service to Blue Cross horses and customers, managing your workload effectively both independently and as part of a team.
Knowledge, skills, and experience
- Demonstrable understanding and experience of matching considerations for horses and homes.
- Full driving licence with access to their own vehicle
- Minimum BHS Stage 4 or acceptable equivalent qualifications or experience
- First class knowledge and practical experience in the care and management of a range of horses and their environment, their needs and conditions
- Proven practical experience of the assessment of horses, riders and their environments
- Experience of assessing riders and analysing ridden horse behaviour
- Practical knowledge of horse behaviour and training
- Excellent communication skills with experience of building relationships and rapport with customers
- Experience of working with the general public with the proven ability to deal with people in a variety of circumstances
- Significant experience in delivering high level customer service in a fast paced and often emotional environment.
- Good IT skills and experience of using a variety of computer packages
- Excellent administration and organisational skills
- Good questioning skills with the ability to gather information and distil the important points.
- Proven decision-making ability.
- The ability to demonstrate, understanding and apply our Blue Cross values.
Although not essential, it would be great if you also had:
- Experience working with volunteers.
- Client relationship management experience.
- Understanding of safeguarding issues
How to apply
Please apply via our website and complete the online application process before the closing date on Tuesday 24 September 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help.
Pets change lives. We change theirs.
Our commitment to diversity and inclusion
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
The client requests no contact from agencies or media sales.
Thank you!
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
Greater Manchester and the surrounding areas
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
How to apply:
To apply please visit our website via the link and apply online.We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Thank you!
The Operations Volunteering Experience Coordinator helps people with sight loss live the life they choose by ensuring volunteers in Operations-based roles are set up for success by preparing and training them for their role. Once in their role, they will support a positive volunteering experience by working to retain, further utilize and develop our volunteers in their role and wider into the Guide Dog family and community. Without our volunteers, none of our services would be possible.
We currently have 2 roles available one would work across the two teams in Sheffield & Notthingham; and the other to work across the two teams in Atherton & Liverpool. A typical fortnight would include days working from the office, days in the community, and some home working. The role holder will manage the time and location of their working days.
For this role, you’ll work 35 hours per week, 9am to 5pm, Monday through Friday. Please be aware that this role may include some travel covering your region and work outside of your usual 9-5 working hours.
We offer a generous pension scheme, annual leave, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.
More details can be found in the attached candidate pack and job description.
We reserve the right to close adverts earlier than the closing date.
Candidate requirements
To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;
Essential
• Experienced with CRM database use, including navigation, inputting, report building, and analytics.
• Experience of managing and supporting volunteers.
• Experience of implementing new working practices within a team.
• Demonstrable and up-to-date knowledge of good practice in equality, diversity, and inclusion.
• Demonstrable and up-to-date knowledge of GDPR and use of Customer Relationship Management systems.
• Relevant and up to date knowledge of safeguarding principles.
• Proven ability to plan and implement projects and programmes of work.
• Demonstrable ability to problem solve and advise with complaints.
• Computer literate with an intermediate knowledge of Microsoft Office packages.
Desirable
• Relevant qualification in volunteer management or equivalent.
• Experience with Salesforce CRM database
• Facilitation and/or training skills.
• Experience of creating an inclusive work environment for people with a disability.
• Personal experience of volunteering.
For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.
If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.
How to apply
Applications need to be made using the online application form via our website on our jobs portal, accessed using the ‘apply’ button above.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.
The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.
If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.
The client requests no contact from agencies or media sales.
Thank you!
Location: Manchester, Bristol, Newcastle, Nottingham, or London Hours: 37.5 hours
Start date: November, 2024 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £29,150 per annum if based in London. £26,575 per annum if based in Manchester, Nottingham, Newcastle or Bristol. Plus a £312 yearly tax-free work-from-home allowance.
Application deadline: 11th October 2024, 12 noon.
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
This role will report to the Senior Delivery Project Manager responsible for the ongoing development of the Alumni programme. The successful candidate will have a fantastic opportunity to guide our Alumni programme development. You will be responsible for organising events and opportunities for Alumni, such as our annual Professional Development Courses, in addition to communicating with both the Alumni group and the wider team about the programme and opportunities within it. You will also support tracking and reporting the impact of our work with Alumni to different stakeholders. You will have the opportunity to participate in the fast-paced and rewarding Future Charities Leaders Programme (FCLP) where no two days are the same, where you can focus on your professional development through the FCLP rotations (20% of your time), designed to build your charity management skills.
GRADUATE SCHEME SUMMARY
Being an Alumni Coordinator is the first step on upReach’s Future Charity Leaders Programme (FCLP). The FCLP provides you with a unique opportunity to:
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Work directly with our Alumni building their careers and exploring opportunities across different sectors, as well as our partner organisations who support them (4 days per week), while also;
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Gain exposure to various aspects of charity management through 6-month rotations (1 day per week).
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Receive training in Leadership throughout, and have the opportunity to complete an apprenticeship in Leadership and Management after 18 months on the programme (in place of rotations).
The FCLP is designed either for graduates from any university, academic subject and background - or for those with experience in the corporate world who are looking for a career change and experience in the charity sector.
CORE RESPONSIBILITIES
You will contribute to upReach's mission, by leading upReach’s Alumni Programme, including events and communications, supporting young professionals from lower socio-economic backgrounds to continue to develop the key skills necessary for progression in the workplace.
You will report directly to the Senior Delivery Project Manager, who will be on hand to provide guidance and support throughout, and who you will have regular check-ins with on a weekly basis.
Please note it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities.
Key responsibilities include:
1) ENGAGING ALUMNI
Once a student has graduated from university, and subsequently upReach’s core programmes, you will encourage them to engage with a range of activities. You will be responsible for:
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Developing content for our Alumni Platform and drive the use of the platform amongst the Alumni group, maximising the number that update their details, sign up for events and support upReach in a variety of ways.
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Lead on communication about the programme, both with the Alumni group and with the team and other stakeholders. This includes a monthly Alumni newsletter, whatsapp and social media posts.
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Lead on the organisation and further development of the Alumni Ambassador Board, including working alongside the Senior Delivery Project Manager to coordinate the logistics of the group, from sending invitations and reminders, as well as organising content.
2) PARTNERSHIPS & EVENTS Our partners make our support possible, and you will gain hands-on experience developing strong relationships with employer partners. The size and complexity of each varies, but you may typically oversee 1-2 large partnerships or 3-4 smaller ones. This includes:
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Being a partner’s first point of contact, and participating in update meetings - for example, updating a funder on Alumni engagement at an event.
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Organising Alumni events (virtual and/or in person): This includes promoting them to Alumni, overseeing logistics, and gathering feedback.
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Organising Alumni Professional Development Courses (virtual and/or in person). The Professional Development Courses typically involves 5 events focussed on skills necessary to ‘get on, after getting in’. You will be responsible for promoting them to Alumni, overseeing logistics, and gathering feedback.
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Support the delivery of additional events where Alumni are included, including funding or external engagement events
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Support End of Year Reviews with partners, including data analysis on Alumni engagement and successes - with the aim of ensuring partners renew their agreements.
3) DEVELOP OPPORTUNITIES FOR ALUMNI TO GIVE BACK upReach Alumni are often interested in giving back to upReach after graduation. You will be responsible for:
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Coordinating Alumni volunteering opportunities, including keeping an up to date register of Alumni volunteers and opportunities for them to engage in.
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Collaborating with different teams across upReach, including:
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External events: coordinating Alumni speakers and volunteers
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Fundraising: collaborating on fundraising campaigns, specifically targeting Alumni
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Programmes team: collaborating with different teams across the Associate-facing programmes team, ensuring they are able to access Alumni volunteers for Associate-facing events
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4) ROTATIONS IN DIFFERENT AREAS OF CHARITY MANAGEMENT As part of the FCLP programme, you will work on rotational projects designed to give you a greater exposure and understanding of the different areas of charity management.
You will have a six month rotation in each of the following areas during your first 18 months on the programme: (1) Fundraising, Partnerships and Comms, (2) Operations and Strategy (3) Project and Product Management.
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Each week you will work on projects related to your current rotation (7.5 hours per week). These projects will be agreed with your Rotation Manager, in line with the learning objectives for each rotation.
5) LEADERSHIP TRAINING AND DEVELOPMENT
During your initial 18 months on the programme, you will receive training every six weeks on different soft skills within Leadership through an external training provider. This training will take place through a mixture of online and face to face sessions. Training sessions will include:
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Communication
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Understanding different working styles
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Conflict Management
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Emotional Intelligence
6) WIDER ORGANISATIONAL SUPPORT PCs play their part in helping upReach achieve broader organisational objectives. As a key contact point with Alumni and partners, you will play a crucial role in raising awareness of wider projects. Examples include: encouraging Alumni to make nominations to upReach’s Student Social Mobility Awards; and supporting our HR team with assessing applications to future cohorts of the FCLP.
COLLABORATION AREAS
Collaboration is a key part of upReach’s culture, and as a PC you’ll have the opportunity to work together with a range of different teams across our organisation, including:
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Fundraising and Events - Who will work with you to spread the word about how Alumni can ‘give back’ to upReach
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Partnerships - Who will support you with managing your partner relationships and look for new opportunities to develop the programme.
You will have a unique chance to work with a variety of additional teams during your rotations, and we will look to take into account your interests and preferences along with our organisational needs. These teams include: Fundraising and Development; HR and People; Impact Measurement; Marketing and Branding; and Tech Product Management.
VALUES
At upReach we uphold the following values for our team and volunteers, and will be looking for candidates who display these in our application process:
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Advocacy: We expect those involved with upReach to be advocates for everyone realising their full potential, regardless of social background.
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Aspiration: We empower our Associates to aim high and achieve their ambitions.
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Integrity: We expect everyone involved with upReach to work collaboratively and with honesty, and to fulfil their commitments.
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Perseverance: We are adaptable when overcoming challenges, and encourage Associates to persevere similarly.
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Proactivity: We are proactive in our work, and inspire Associates to demonstrate this too.
SKILLS / COMPETENCIES
Please see below a summary of the key competencies required for this role. We’re looking for candidates to display the following skills during the application process, and will provide regular training to those on our FCLP to develop these. We are interested in both your paid and voluntary experiences to date where you have demonstrated these.
Essential skills:
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Motivation - Displaying a commitment to upReach and enthusiasm for the work we do, and able to inspire and motivating Associates/ Alumni/ partners to engage fully in the programme
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Leadership - Able to relate to others with authenticity, be a role model fro Associates and Alumni, and demonstrate integrity at all times
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Continuous improvement - Exhibits a growth mindset with a readiness and willingness to learn, participating fully in training and applying learnings to day to day work
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Planning and organising - Organises own work effectively with support of your manager, understanding how to set SMART objectives and meet these within the agreed timeframes.
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Problem solving & decision making - Identifies problems and gains support to tackle them in a rational and analytical way
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Innovative - Generates new and practical ideas to improve efficiency and tackle day-to-day problems
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Self-management - Manages their own tasks and projects to a high standard
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Commitment to social mobility - Has an understanding of the UK social mobility landscape, and demonstrates a willingness to deepen their knowledge
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Communication - Able to communicate using different styles, methods and timing, and in a straightforward, honest and engaging manner with all stakeholders.
We have also seen how the following attributes can be beneficial for a team member when they become an Alumni Coordinator:
Desirable skills / experiences:
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Experience with public speaking or leading workshops
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Knowledge of the graduate labour market in the UK and experience supporting individuals through an application process
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
The client requests no contact from agencies or media sales.
Thank you!
In this role you will support adults living with mental health difficulties by providing trauma informed relational peer support, nurturing relationships which are mutual, explorative and share power, helping people to overcome the distress they experience and achieve the goals which are important to them.
You will be responsible for a case load of individuals who you will support either face-to-face or via telephone, on a one-to-one or group basis. You will engage empathically with those you support, providing positive emotional and therapeutic support, through a collaborative approach which focuses on individual strengths rather than deficits, enabling and promoting autonomy and self-care.
Due to the nature of the role, it requires applicants to have personal experience of mental distress to meet the job requirements.
You will work alongside clinical staff and staff from other VCSE organisations to form multidisciplinary team approach to collaboratively support individuals in the community. You will be supported by VCSE Coordinator, Operational Programme Manager and Clinical Lead. CPD opportunities are available and personal interests/skills will be supported to development and growth. You will also be involved in the on-going development of Peer Support Worker practice across the Service, including things such as training programmes and evaluations.
Key Responsibilities
· Work as part of a multi-disciplinary team, accepting referrals from the MDT for individuals who are identified as benefiting from support. Managing and prioritising your caseload, in accordance with the needs, priorities and any urgent support required.
·Engage empathically with visitors in distress, providing positive emotional and therapeutic support, predominantly face to face but occasionally via telephone.
· Co-create personalised support plans alongside individuals, exploring their health and wellbeing needs, to support them to navigate their experiences of distress.
· Manage client data appropriately, ensuring records are accurately kept in line with our policies and procedures.
·Work closely with the VCSE Service Coordinator to support the development of the service across the project.
Supporting Clients
· To establish supportive and respectful relationships with people using the LW service, informed by trauma informed practice and recovery orientated approaches.
·To support those people using the LW service to identify their strengths, personal interests, and goals, drawing on your mutual resources as peers and utilising a range of recovery tools, techniques, and experiences.
To share own personal experiences with those you support when therapeutically appropriate.
· To support people using the LW service to identify and overcome fears and within a relationship of empathy, trust and honesty, challenge negative self-talk and self-stigmatisation
·use own initiative, personal experience, and job-related training in deciding on the approach and interventions required when supporting individuals assigned to you.
Service Delivery
· To work effectively as part of a multi-disciplinary team, contribute to team meetings and MDT meetings to ensure continuity of care for people and to ensure their safety.
· To work with colleagues to develop and facilitate therapeutic groupwork.
· To liaise with carers, other health professionals, statutory and voluntary agencies to enable the recovery needs of people using the service.
·To raise awareness of recovery language with all staff/partners by modelling positive strengths based, non-discriminatory, non-jargon, trauma informed language in all areas of work.
·To support other members of the multi-disciplinary team in promoting a recovery orientated environment and in identifying recovery focused activities facilitating the sharing of information/education as required.
· Provide referral partners with timely updates about the support provide to ensure the support and care individuals receive is delivered collaboratively and well-coordinated.
· To comply with all training requirements aligned to this role including mandatory training. To actively identify training needs and be prepared to engage in any other training/development opportunities relevant to this role.
· To identify, report and manage any safeguarding concerns, in-line with the organisations policies and procedures.
Service Development
· Support the VCSE Service Lead with the delivery of the VCSE service as a whole, contributing to its ongoing improvement and development.
· Assist management in preparing quarterly monitoring reports outlining progress of the work, assessment of the project impact and outcomes, and key issues raised by members and other stakeholders.
·To motivate and encourage other people who use services and carers to get involved in the Service User and Carer Engagement Scheme and Volunteering Scheme if they show an interest in being involved.
General Expectations
· To be familiar with and carry out all duties and responsibilities of the post in accordance with the expectations set out in the Organisations and relevant Trust policies, procedures, protocols and guidelines.
· To avoid unlawful discriminatory behaviour and actions when dealing with the colleagues, people who use services, members of the public and all stakeholders.
· Carry out the role adhering to Bury Involvement Group’s values and Code of Conduct using a person-centred recovery orientated approach.
To actively participate in regular line management and clinical supervision, including group reflective practice, to identify personal developmental needs.
· To attend and contribute to any meetings required as part of this role whether this be internal multi-disciplinary meetings, and/or meetings with external agencies.
· The post holder is required to understand systems that govern confidentiality such as Caldicott, the Data Protection Act, and GDPR and to understand the limits of these systems in terms of sharing information to minimise harm to visitors and others.
· Not to communicate to anyone, inside or outside the Organisation, information relating to people who use services, staff, contractors or any information of a commercially sensitive nature, unless done in the normal course of carrying out the duties of the post and with appropriate permission.
· Maintain high standards of quality in record keeping ensuring information is always recorded accurately, appropriately and kept up to date in accordance with national and organisational policies and within the scope of the Peer Support Workers responsibility.
· Shared responsibility for security of the building and for the safekeeping of confidential notes and information.
· Undertake personal training as may be required to keep up to date and fulfil the professional requirements identified for this job description.
· To access only information, whether paper, electronic, or, in another media, which is authorised to you as part of the duties of your role.
· To undertake any other reasonable duty, when requested to do so by an appropriate manager.
There will be an expectation to travel across the Borough working across different sites. There may also be the occasional expectation to travel across the Pennine Care Foundation Trust footprint to attend meetings/training.
Diversity
•We are an inclusive organisation that celebrates diversity and welcomes everyone – all talents and backgrounds. BIG strives to make sure that every applicant is assessed solely on the basis of personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
· It is Bury Involvement Group’s policy to make reasonable adjustments if necessary and possible to enable workers with disabilities to undertake the above tasks
Safeguarding
•At Bury Involvement Group, we aim to provide an environment which is safe for all the individuals who use our service and the staff and volunteers who work for us. We have a zero-tolerance approach to the abuse of adults with care and support needs. We aim at all times, to work in a way that is consistent with our philosophy, as a person centred, service user led organisation. Our aim, always, is to promote the dignity and empowerment of the people we support and provide a consistent, warm, empathic and respectful service. To mitigate the risk to the people who use our service, from potentially unsuitable candidates, involvement within the Organisation will be subject to an acceptable DBS disclosure.
Working Conditions
• Contact with visitors to the service who may be highly distressed.
• Use of computer for data entry and undertaking relevant office work.
• Liaison with wide range of Health and Social Care professionals, daily.
• Frequent telephone calls including mobile phone calls, daily.
• With reasonable adjustments made, the post holder will be required to use a keyboard, computer screen, and telephone. The role may involve occasional light lifting and carrying files around the office.
This job description is not exhaustive but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the supervision process.
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BIG, also known as Bury Involvement Group, is a local charity for people aged 18 and over, who are experiencing mental health conditions.
The client requests no contact from agencies or media sales.
Thank you!
Lymm Methodist Church seeks to employ someone to deliver and develop their existing work with the children and young families connected with the church.
As well as supporting children and young people with their faith journeys, the post holder will also assist with the planning of contemporary worship for certain church services. They will also engage with local schools with whom we already have well established relationships. They will engage with children’s groups and activities going on within the church and also lead on the wider Circuits involvement with the Methodist youth conference, 3Generate, and also with local ecumenical activities.
The post holder will work from Lymm Methodist Church.
There is a genuine Occupational Requirement for the holder of this post to be a Christian.
This post requires and Enhanced Disclosure DBS.
The client requests no contact from agencies or media sales.