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Location - Hybrid (based at home or local community) with regular travel in the South of England
Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.
About Emmaus
Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.
As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.
Together, we are ending homelessness one person at a time.
About the role
The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.
You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.
This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.
Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week, so we are looking for someone based in or around London. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.
This is a part-time role, Monday to Friday, with a minimum of 22.5 hours a week (three days) and the potential for the role to be four days a week (30 hours), to be confirmed at interview.
Who are we looking for?
We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.
Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.
This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.
If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
What we offer
· Salary: £18,696 (3 days)/£24,928 (4 days)
· Working hours: Part-time minimum of 22.5 hours a week (three days), and the potential for the role to be four days a week (30 hours)
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: A 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, our email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is Monday 11 May 2026.
Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing Monday, 18 May 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.
If you would like to arrange an informal discussion about the role, please email us, our email address is in the application pack.
Equal Opportunities
Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.
We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you enjoy automating processes and driving operational efficiencies?
Are you someone who champions trust-based approaches to due diligence and are excited at building long-term relationships with partners around the world, supporting their capacity and development?
If this sounds like you, we’d love to hear from you.
You will support due diligence processes within Synchronicity Earth, creating long-term relationships with our partners. Our trust-based approach includes the use of pooled funds for donors to collaborate, and to reduce the administrative burden on partners for reporting. We also have endowments, to support species conservation over longer timeframes.
You will also have an innovation mindset, and enjoy automating system processes to ensure our grant-making pipeline is effective so we can channel our funding to partners effectively.
If you have experience of supporting organisations/partners globally, and also have experience of automating processes and driving operational efficiencies, we strongly recommend you include this in your cover letter as we will be shortlisting on this!
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our recruitment process.
Closing date: 11th May 10am
First stage interviews (Zoom): 18th-21st May
Skills assessment (undertaken at home): 26th-29th May
Second stage interviews (at our office in-person): 2nd-4th June
Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.
By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV and cover letter, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage interview. The results of this interview will be used to select candidates for the skills assessment.
The client requests no contact from agencies or media sales.
Internal Job Title: Sanctuary Support Coordinator
Hours: 35 hours per week (full time).
Location: Home-based focussed around Cardiff and Newport, with regular travel across Wales and occasional travel to England.
Contract: Currently funded until December 2028.
Salary: £36,191.
About us
Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong.
Our Seeking Sanctuary project is a Wales-based initiative delivering innovative housing solutions and community-led support for people seeking sanctuary. We combine community hosting, tenancy-based housing, and advocacy to help build a Nation of Sanctuary.
About the role
Reporting directly to the Sanctuary Manager, you will be responsible for the day-to-day delivery of our accommodation pathways, ensuring the best possible outcomes for destitute migrants and newly granted refugees.
This is a dynamic, frontline casework role that spans three core areas of our housing provision:
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The Hosting Project: Supporting people seeking sanctuary who have no recourse to public funds by giving them a welcoming, safe place to stay in the home of one of our volunteer hosts.
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Refugee Lodgings: Helping to provide a safe and supported housing option for newly granted refugees at risk of homelessness by matching them with people who have a spare room.
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Transitional Housing: Providing vital tenancy sustainment support for newly granted refugees transitioning into our shared accommodation properties.
About you
We are seeking a dedicated, highly organised, and empathetic professional with proven experience working directly with people experiencing homelessness, particularly asylum seekers and forced migrants.
You will have a strong working knowledge of the housing system, the UK welfare system (including Universal Credit and Housing Benefit), and how to support people to access their entitlements. Because this role requires managing complex casework and navigating cultural nuances, you must possess strong interpersonal skills, particularly when working with vulnerable people or those with English as a second language.
If you are a creative problem-solver who is passionate about empowering refugees and building sustainable housing pathways, we want to hear from you.
Benefits
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29 days annual leave, 3 of which are fixed between Christmas and New Year.
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This is in addition to bank holidays and pro-rata if part time.
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After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
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We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am - 3pm, with employees able to flex their working day around these.
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Any flexibility is at the discretion of the line manager and relevant senior manager.
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As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.
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We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
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We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form, describing your capabilities for each of the numbered points in the person specification.
Interviews will provisionally be held on Thursday 11 June
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising & Partnerships
Salary band: c. £60,000 per annum, negotiable based on experience
Reporting to: CEO
Key leadership role in a dynamic, friendly charity transforming young people’s lives in London.
Construction Youth Trust is an ambitious, impact-led organisation pushing the boundaries of how charities work in partnership with business to create social change. We are seeking a dynamic and motivated fundraising leader to join our Senior Leadership team as Head of Fundraising and Partnerships. A genuine passion for social mobility is essential, as well as a deep commitment to creating effective charity-industry partnerships that drive social impact. This is a key external facing role with responsibility for fostering strong partnerships with our funders and supporters.
Social mobility is at the heart of Construction Youth Trust, and our mission is to enable young people achieve their full career potential through meaningful early engagement with employers in an important growth industry. We prioritise young people from low-income backgrounds and under-represented groups and those facing significant barriers to employment. Through our long-standing partnerships with employers in the built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment sector is at the forefront of achieving net zero and future economic growth, offering young people substantial opportunity for career progression.
The role
Construction Youth Trust is in a strong financial position with an excellent Fundraising & Partnership team, supported by well-established systems. We already have a strong pipeline in place to meet our fundraising targets (£2M - £2.5M p.a.) This is an opportunity for a Senior Fundraising Leader with the skills and experience to consolidate and build on this success. We are looking for someone with the drive and experience to help the Trust meet our ambition to significantly increase opportunity for disadvantaged young people within the build environment.
We are seeking a Head of Fundraising & Partnerships with a strong desire to play an active Senior Leadership role and contribute to the Trust’s wider strategy, governance and day-to-day charity management. There is the opportunity to play a significant role shaping and steering the Trust’s next business planning cycle. Ideally, the post-holder would be willing/able to deputise for the CEO and the salary offered to the successful candidate will be dependent on experience and level of responsibility. There is significant headroom at the Trust for a fundraising leader who is looking to take on a more strategic role within this dynamic charity, either immediately or with structured development and support.
How do I apply?
If you are an ambitious fundraising leader and are passionate about transforming the life chances of young people, please send your CV and your supporting statement (no more than 500 words) explaining why the role interests you and how/where you meet the person specification. Short-listed candidates will be asked to complete our application form in due course, but if you are interested in this role we are keen to hear from you as soon as possible.
Closing date: 5pm 14th May. However, we strongly recommend that you send your CV as soon as possible as we will reach out to potential candidates as we receive suitable applications and could close the application deadline earlier if a successful candidate is found.
We will hold 2-stage interview process with first interviews planned for week commencing 18th May.
You can access Job Description, and Person Specification for this role directly via this Charity Jobs page.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from ethnic minority backgrounds and/or those with a lived experience of the young people we support.
If you have not heard from us 2 weeks after the application closing date your application has been unsuccessful at this time.
Benefits and entitlements:
You’ll be eligible for many of our benefits including:
• 25 days annual leave per year (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year
• Discretionary “Day for You” as an additional well-being day
• Opportunity to take a 6-week sabbatical after 3 years of service
• The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%
• All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.
• Access to Workplace Options EAP (a provider of employee support services)
• Opportunity to Work from Home (in line with Trust policy)
• Opportunity to take part in the wider team’s wellbeing and social activities
• A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS).
The client requests no contact from agencies or media sales.
This is an exciting opportunity to play a pivotal role in growing a major donor programme that directly supports life-changing eye care services in the Holy Land. You will work closely with the Executive Director, UK (EDUK) and senior leadership, including the CEO and Trustees, to contribute to the long-term sustainability of a respected and impactful international charity.
As part of a small, ambitious and collaborative UK team, you will play a major role in shaping and developing the major donor programme, building meaningful relationships with supporters and seeing the tangible impact of your work on patients and communities.
The St John of Jerusalem Eye Hospital Group (SJEHG) is a UK-registered charity delivering expert eye care to the people of the Holy Land, regardless of ethnicity, religion or ability to pay. It operates through two locally-registered charities to provide services in East Jerusalem, the West Bank and Gaza.
The client requests no contact from agencies or media sales.
Interim Events Fundraising Officer
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary for Interim Events Fundraising Officer
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We are seeking an experienced Interim Events Fundraising Officer to provide additional support to our friendly and passionate Events Fundraising team over the next 12 months.
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The role will involve delivering a range of UK‑wide challenge events from our established events portfolio.
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You will be passionate about events fundraising and enjoy working as part of a busy, collaborative team.
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The role sits within the Events team in the Mass Supporter Giving department, which generates over £1.3 million in income.
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The Interim Events Fundraising Officer will play a key role in our plans to grow and develop this area of fundraising.
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We are looking for someone who:
- Enjoys building strong relationships
- Is confident in creating engaging supporter communications
- Has excellent attention to detail
- Thrives in a fast‑paced, team‑focused environment
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In return, you will join a supportive and high‑performing team and make a meaningful contribution to supporting people affected by bowel cancer.
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The role is managed by the Senior Events Fundraising Officer and works closely with:
- The wider Public Fundraising team
- Marketing and Communications
- Data and IT
- Finance teams
- External agency partners
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BSL version can be found in the attached document
About Deaf Unity
Deaf Unity is a deaf-led charity working to empower deaf people and champion their rights. We support deaf individuals to move successfully from education into employment and beyond.
We have an exciting opportunity for a proactive, creative and highly organised individual to join Deaf Unity at an important stage in our development. This role will lead on the growth of our training offer, helping to increase income while supporting our wider charitable aims.
About the role
This is a varied role where you will take the lead on coordinating, developing and promoting Deaf Unity’s training provision. Our training includes BSL courses, e-learning, and bespoke training for organisations.
You will manage the day-to-day delivery of training while also focusing on growth—building relationships, increasing bookings and expanding our e-learning offer to reach new audiences.
This is a key role in a small, growing charity, where income generated from training directly supports deaf school leavers, jobseekers and professionals. The work you do will have a clear and positive impact.
This role would suit an existing freelancer with experience in the BSL and/or training sector.
What you’ll be doing
Training coordination and delivery
- Managing enquiries from individuals and organisations and converting these into bookings
- Coordinating the delivery of BSL courses, training sessions and bespoke programmes
- Booking trainers, teachers and students, including exam bookings where required
- Acting as the main point of contact for learners, clients and freelance tutors
- Ensuring training is delivered smoothly and to a high standard
- Monitoring quality through feedback and evaluation
Growth and development
- Promoting Deaf Unity’s training offer and increasing sales across all courses
- Building relationships with organisations to secure bespoke training opportunities
- Expanding and developing our e-learning offer to reach wider audiences
- Designing and standardising training materials to improve quality and consistency
- Identifying new opportunities, audiences and partnerships
- Encouraging repeat business and long-term client relationships
Administration and systems
- Managing bookings, records and communication to ensure smooth delivery
- Handling quotes, invoicing and payment processes
- Maintaining tutor records and ensuring compliance requirements are met
Collaboration and improvement
- Working closely with the Services Coordinator to cross-promote training and service
- Monitoring income and contributing to sustainable pricing
- Continuously improving training based on feedback
About you
We are looking for someone who is organised, proactive and confident building relationships. You will be comfortable balancing delivery with growth and working independently.
You will:
- Have experience developing or coordinating training
- Be confident in outreach, sales and building partnerships
- Have strong organisational and administrative skills
- Be able to manage multiple priorities and take initiative
- Share our commitment to accessibility, inclusion and deaf empowerment
Knowledge of the deaf community and training or BSL provision is highly valued.
Essential:
- Strong organisational and multitasking skills with attention to detail
- Experience in business outreach and building partnerships
- Excellent communication and interpersonal skills
- Ability to work independently with strong self-motivation
- Proven experience promoting services and meeting targets
- Willingness to learn BSL if not already qualified (training provided)
Desirable:
- BSL Level 2 or above
- Experience delivering training or lesson planning
- Knowledge of the deaf community and accessibility best practice
- Experience using CRM systems and administrative tools
- Experience with Canva or e-learning platforms
Inclusion and accessibility
As a deaf-led organisation, we strongly encourage applications from deaf people. Lived experience is valued and welcomed.
We are committed to ensuring our recruitment process and working environment are fully accessible. This includes:
- Offering interviews in BSL
- Accepting applications in BSL video
Why join us
- Flexible freelance role with potential to grow in hours
- Opportunity to shape and develop services in a growing charity
- Work that directly impacts deaf people’s access to education, employment and support
- Collaborative, values-driven team environment
How to apply
-Please read the Job Description in full before applying
-Please submit your CV and a short supporting statement outlining your experience and interest in the role.
-We welcome applications in written or BSL video format.
Our vision is for deaf people to have the same tools, resources and support as their hearing peers so that they can take control of their lives.



The client requests no contact from agencies or media sales.
The Interim CEO will provide immediate, focused, time-bound leadership to drive through an extended period of organisational change, ensuring that Ubele’s existing strategy and transformation plans are implemented effectively, consistently, and at pace.
As Ubele has just produced a new 5 year strategy (April 2026 - March 2030) this is not a role to redefine strategy, but to deliver against it - bringing structure, clarity, and momentum to implementation across the organisation. The Interim CEO will focus on:
- Embedding systems, processes, and consistent ways of working
- Strengthening leadership accountability, line management, and performance oversight
- Improving organisational coordination, decision-making, and operational effectiveness
- Providing visible, steady leadership to support confidence and cohesion across teams
Working closely with the Advisory Board and Executive Chair, and Senior Leadership Team, the Interim CEO will support Ubele to move from a prolonged period of transition into a more stable, aligned, and effectively operating organisation.
Lead the implementation of Ubele’s strategy, ensuring it is clearly prioritised, understood, and translated into deliverable plans across the organisation.
Organisational stability and change delivery
- Drive delivery of Ubele’s transformation programme, ensuring that plans are implemented with clarity, pace, and discipline.
- Bring structure and coordination to change initiatives, ensuring clear ownership, timelines, and measurable outcomes.
- Identify and address delays, barriers, or areas of ambiguity, ensuring momentum is maintained.
- Support the organisation to move from a prolonged period of transition to a more stable and consistent operating environment.
- Ensure change is embedded into day-to-day practice, not remaining at the planning or design stage.
Operational leadership & management
- Provide strong operational leadership across all areas of the organisation, including programmes, partnerships, consultancy, training, enterprise development, and community asset management.
- Ensure clarity of roles, responsibilities, and decision-making across the organisation.
- Line manage the Senior Leadership Team, holding them accountable for delivery, team management, and performance within their areas.
- Embed consistent performance management practices, including clear objectives, regular review, and timely intervention.
- Strengthen internal systems, processes, and ways of working to improve coordination, efficiency, and organisational effectiveness.
- Ensure policies and procedures are actively used, understood, and adhered to across teams.
- Oversee the development and use of high-quality data, reporting, and management information to support decision-making and track performance.
Governance & advisory board relations (CIC)
- Work closely with the Chair and Advisory Board to ensure strong and compliant CIC governance.
- Provide clear and timely reporting on organisational performance, finances, risk, and progress against strategic priorities.
- Support the Advisory Board to maintain effective oversight and fulfil its strategic and fiduciary responsibilities.
- Ensure appropriate governance structures and processes are in place and operating effectively.
Finance, risk & sustainability
- Provide oversight of financial performance, ensuring robust budgeting, forecasting, and financial controls are in place.
- Hold the Head of Finance accountable for financial accuracy, compliance, and reporting.
- Ensure clear visibility of financial position, risks, and sustainability planning.
- Work with the Advisory Board and SLT to support income diversification and long-term financial resilience.
Funding, partnerships & external relations
- Maintain and develop relationships with funders, commissioners, social investors, and strategic partners.
- Act as a credible and confident external representative for Ubele.
- Support the organisation to navigate a complex funding environment with clarity and focus.
- Ensure external partnerships align with organisational priorities and capacity.
Legal, regulatory & safeguarding compliance
- Maintain overall accountability for safeguarding, compliance, and organisational risk.
- Ensure appropriate systems, policies, and practices are in place and actively implemented.
- Hold SLT members accountable for compliance within their areas.
- Ensure regulatory requirements (CIC, employment law, contracts, data protection) are met.
Person Specification
We recognise this is an interim role with a specific organisational mandate. We are seeking a leader who can quickly assess, prioritise, and act, rather than someone looking to reshape the organisation over the long term.
Leadership & change
- Significant experience leading organisations through implementation phases of change, with a clear focus on delivery.
- Demonstrated ability to bring structure, pace, and discipline to complex transformation programmes.
- Experience stabilising organisations during or following periods of uncertainty or extended change.
- Confidence in making decisions, setting direction, and maintaining momentum.
Operational & leadership capability
- Track record of line managing senior leaders and holding teams to account for delivery and performance.
- Highly developed operational skills, with experience strengthening systems, processes, and organisational effectiveness.
- Experience embedding performance management frameworks and improving accountability.
- Ability to balance strategic oversight with close attention to operational detail.
Governance & organisational leadership
- Understanding of CIC governance, regulatory requirements, and Advisory Board relationships.
- Experience working closely with a Chair and Advisory Board on strategy, performance, and risk.
- Experience leading organisations of comparable scale and complexity (£3–4m+ turnover)
Funding & external environment
- Experience working within complex funding environments, including grants, contracts, and partnerships.
- Ability to maintain credibility with funders, partners, and stakeholders.
- Experience supporting income diversification and organisational sustainability.
Cultural competency & values
- Strong understanding of racial justice, community development, and the experiences of African Diaspora communities in the UK.
- Commitment to equity, inclusion, and community empowerment.
- Ability to lead with clarity, emotional intelligence, and cultural awareness.
Operational, financial & compliance
- Experience overseeing organisational finances, risk management, and compliance frameworks.
- Strong understanding of performance reporting, data, and evaluation.
- Familiarity with safeguarding and quality assurance in community or social impact settings.
Additional Information
This is an interim leadership role with a clearly defined mandate to reinforce the organisations foundations, embed change, and strengthen operational effectiveness.
The focus of the role is on delivery rather than strategy development, and on ensuring that existing plans are implemented in a structured, consistent, and sustainable way.
As such, we are seeking someone who can work at pace, make decisions, and bring clarity and direction, while supporting the organisation through a period of transition.
A visible and consistent presence at Wolves Lane is essential to support leadership alignment, team cohesion, and organisational effectiveness.
This role involves responsibility for socially impactful and occasionally emotionally demanding work. A commitment to wellbeing, reflective leadership, and resilience is essential.
This job description may evolve as Ubele continues its organisational development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Age UK Kensington and Chelsea at an exciting moment of growth as our new Fundraising Officer, where you’ll bring energy, creativity and initiative to a small team with big ambitions.
This is a varied and hands-on role within a small team. You will be confident building relationships with donors and supporters, supporting events and writing clear, persuasive fundraising content. You may already have experience across more than one fundraising area and will be keen to build your skills further in a broad fundraising role.
About us
We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
As we look to the future, we’re focused on innovation, growth and lasting impact — building stronger partnerships, diversifying our income, and creating new ways to reach more people across our borough.
Take a look at the full job / person spec enclosed for a full breakdown of the role and responsibilities.
We will be interviewing on a rolling basis, so please avoid waiting until the advert closes before applying! We reserve the right to close the advert earlier than advertised.
Due to capacity we may not be able to respond to unsuccessful applications received.
We look forward to hearing from you!
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
About This Job
This is an exciting training role in Army Cadet Headquarters responsible for assuring that First Responder training supported through ACCT UK for the Army Cadets is delivered in accordance with appropriate national governing bodies or appropriate awarding bodies, and that the appropriate qualifications are recorded on Westminster.
We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team and lead on medical planning policy, process and assurance being completed.
Essential Skill
· Be an experienced trainer with a minimum of a Level 4 Teaching Qualification
· Evidence of continuing personal and professional development
· Have knowledge of the requirements of awarding bodies for the delivery of first responder
· Have a sound understanding of the role of medical support in the Army Cadets.
· Understand the legislative requirements for First Aid provision as set out by the HSE.
· Demonstrable success in establishing effective working relationships across a range of organisations at all levels
· Excellent written and verbal communication skills
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 26th April 2026.
Interviews will be held in person during the week commencing Monday 11th May 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Job Title: Legal Project Officer
Organisation: Immigration Law Practitioners’ Association (ILPA)
Duration: Four years
Location: Hybrid / London (our anchor day is in London on a Tuesday, and there are often evening meetings in London, with occasional other travel within the UK)
Reports to: Legal Officer and Director of Strategic Litigation and Advice
Annual leave: 25 days per annum, plus bank holidays and the week between Christmas and New Year off.
Salary: £31,000 to £33,000 per annum starting salary, depending on skills and experience, NB. pension is 5% of salary
Working Hours: 35 hours per week, plus 1 hour lunch break (NB. evening working is required to attend any scheduled evening meetings, which ordinarily finish no later than 7pm).
Application deadline: 11:30pm on Saturday 25 April 2026
Interviews are anticipated to be held on 14 and 15 May 2026. Shortlisted candidates will be notified by Friday, 1 May 2026..
Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form.
Please submit a completed ILPA application form and equalities monitoring form as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered.
About the Role
The Legal Project Officer coordinates two projects which sit at the heart of ILPA’s legal policy and strategic legal coordination work.
The Legal Project Officer will work closely with the Legal Team (Legal Director and Legal Officer) to run ILPA’s Working Groups and with the Director of Strategic Litigation and Advice in a key role to coordinate strategic legal advice and litigation. The Legal Project Officer also works closely with the rest of the ILPA Secretariat, including the Chief Executive, Content and Digital Channels Manager, Training Manager, and with Trustees, ILPA and SLAC members, the SLAC Steering Committee and convenors of ILPA’s Working Groups.
You will support the organisation and running of ILPA’s thematic Working Groups, which provide a valuable forum for ILPA members to share best practice and discuss issues of current importance, assisting with agenda-setting, presenting updates, following-up on action points, answering queries, and preparing meeting summaries. The overall aim of these activities is to improve immigration, asylum and nationality law, policy and practice.
You will work with the Director of Strategic Litigation and Advice to develop partnerships with NGOs and legal professionals around the UK and to coordinate all Strategic Legal Advice Committee (SLAC) meetings. These meetings will be held online, across the UK. Each SLAC group will hold four meetings per year as well as emergency meetings where necessary. You will be responsible for the minute taking of all SLAC meetings. You will work with the Director of Strategic Litigation and Advice to set member-led meeting agendas, identify member training needs, facilitate training, update the SLAC website, and feed in to monitoring and evaluation of the project. You will be responsible for coordinating SLAC Steering Committee meetings.
About you
The position would suit a self-motivated individual who is passionate about the sector and is looking to further their career in the immigration world, through coordinating and organising these two projects at ILPA.
You may be keen to be working at the heart of the systemic changes following Brexit, recent significant legislation, including the Nationality and Borders Act 2022, Illegal Migration Act 2023, Safety of Rwanda (Asylum and Immigration) Act 2024, Border Security, Asylum and Immigration Act 2025, and government initiatives to “reduce net migration” such as the increased Minimum Income Requirement for family visas, the suspension of the refugee family reunion route, and earned settlement and family returns proposals.
You will have an interest in strategic litigation and how it can be used to protect and promote the rights of those discriminated against on the basis of their migration status. You will be passionate about being involved in the coordination of a unique and exciting project that brings the third and legal sectors together in developing strategic litigation.
Given the complexity of immigration, asylum and nationality law, we do not expect applicants to have expertise in every area, but an understanding of the law and excellent critical analysis skills are key. Any successful applicant will be able to attend ILPA training to further their knowledge.
Main responsibilities
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To liaise, work with, and gather evidence from ILPA and SLAC members to support advocacy and knowledge-sharing in the sector;
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To coordinate and contribute to internal and external meetings;
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To coordinate ILPA’s thematic working groups and SLAC meetings, including by attending evening meetings, agenda-setting, participating, drafting minutes/meeting summaries, and working with the Secretariat, ILPA’s thematic Working Group co-convenors, and SLAC’s Steering Committees to take forward agreed actions;
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To handle queries relevant to ILPA’s thematic Working Groups and SLAC sent by members and others where appropriate, such as by forwarding these on to relevant individuals and drafting responses;
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To manage SLAC’s Steering Committees;
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To monitor, organise, and disseminate information, communications, and updates, which will often relate to law, policy, and litigation relevant to SLAC and ILPA’s thematic Working Groups
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To assist with facilitating SLAC training events, and feed into the monitoring and evaluation.
Person Specification
Essential knowledge, experience, skills, and qualities:
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A law degree, postgraduate qualification in law, or other relevant qualification in law;
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Experience of working in or with immigration, asylum and nationality law in the UK, such as in a caseworker or paralegal role;
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Experience of building and managing effective professional relationships with a range of people, with demonstrable ability to communicate effectively in challenging situations;
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Relevant legal knowledge, skills and judgment, including:
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an ability to navigate and understand the Immigration Rules and Government guidance,
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a general understanding of UKVI processes, and
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an ability to clearly communicate legal and technical information orally and in writing;
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Excellent attention to detail;
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Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including:
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an ability to take a proactive approach to independent working,
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managing workstreams effectively,
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confidently taking responsibility for tasks and decisions,
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meeting tight deadlines, and
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taking a calm and diligent approach to problem solving;
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Commitment to the principles of a non-racist, non-sexist, just, and equitable system of immigration, asylum and nationality law;
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Commitment to the principles of equality, diversity, and inclusion, and taking a proactive approach to espousing these principles; and
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Commitment to be a champion of ILPA by positively encouraging your team, identifying and encouraging opportunities for growth, and celebrating success.
About the Immigration Law Practitioners’ Association
The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.
Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.
The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.
The objectives of ILPA are:
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To promote the advising and representation of immigrants;
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To provide information to members and others on domestic and European immigration, asylum and nationality law; and
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To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.
ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.
We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.
About the ILPA Team
You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Due to educational commitments and a strategic review of our services, our Founding Director is stepping back from leading the organisation. This creates an exciting opportunity for a Managing Director to join a women-led movement shaped by lived experience.
Working closely with the Founder, Board, and team, you will take the lead in implementing our strategy, turning vision into action, and ensuring our work is sustainable, impactful, and ready to grow. You will play a central role in securing financial stability, strengthening income streams, and building a resilient organisation for the future.
We are looking for a proactive and experienced leader who can strengthen systems, processes, and team culture, while supporting and developing a small, dedicated team. This role is not just about leadership, but about working alongside others - someone who is human, approachable, and a genuine team player.
You will value collaboration and co-production and feel comfortable working in a culture rooted in trust, flexibility, and compassion. You will bring the confidence to represent the organisation externally, alongside the humility to listen, learn, and grow with the team.
This UK-based, remote role sits within a small, friendly organisation committed to reflection, learning, and continual improvement. You will help shape how we evolve, ensuring we deliver safe, high-quality, trauma-informed, and gender-sensitive support for women affected by their own or someone else's gambling addiction.
We are seeking someone who aligns with our values, understands the realities women face in a male-dominated space, and can lead with humanity and humility.
The Managing Director will be accountable for:
- Strategic direction
- Financial sustainability
- Safeguarding and risk oversight
- Commissioner relationships
- Organisational culture and values
Key Responsibilities
Strategic Leadership
- Lead development and delivery of the 3-year strategic plan.
- Ensure organisational growth aligns with mission and peer-led ethos.
- Identify opportunities for funding, partnerships and influence.
- Ensure services evolve in line with women’s needs and policy context.
Governance & Risk Oversight
- Maintain oversight of safeguarding and clinical governance.
- Ensure robust risk management and compliance systems are in place.
- Report quarterly to the Board on performance, finance and risk.
- Ensure Delegated Authority Framework is implemented effectively.
- Act as Deputy Designated Safeguarding Lead.
Financial Sustainability
- Accountable for organisational budget and reserves strategy.
- Oversee funding pipeline and income diversification.
- Negotiate and sign contracts within Board-approved limits.
- Ensure staffing model remains financially sustainable.
Leadership & Organisational Culture
- Lead and support staff team.
- Maintain trauma-informed, women-centred organisational culture.
- Ensure appropriate delegation and clear accountability.
- Protect staff wellbeing and prevent executive overload.
External Representation & Influence
- Represent the organisation with commissioners, funders and partners.
- Build relationships with VCSE organisations, OHID, NHSE, ICBs, Local Authorities and sector bodies.
- Position the organisation as a credible specialist provider.
- Support policy and influence activity at strategic level.
Board Relationship
- Work closely with the Chair
- Provide clear and transparent reporting.
- Support Board development and portfolio governance.
- Ensure Board receives timely information on risk and performance.
Person Specification
Essential Experience
- Senior leadership experience within VCSE, health or social care.
- Experience in women-specific services.
- Experience managing budgets and financial sustainability including evidence of successful fundraising and income diversification.
- Experience working with statutory commissioners.
- Experience overseeing safeguarding in complex services.
- Experience leading multi-disciplinary teams.
Desirable Experience
- Experience in addiction, gambling harm or mental health sectors.
- Experience within CIC or charity governance structures.
- Experience influencing policy or commissioning frameworks.
- Understanding and appreciation of lived experience communities and peer support spaces
Essential Skills
- Strategic thinking and planning
- Financial acumen
- Strong governance understanding
- Stakeholder diplomacy
- Ability to delegate effectively
- Crisis management capability
- Clear written and verbal communication
We kindly ask applicants to avoid submitting AI generated responses to encourage a real sense of who you are.
Our operational days are Tuesday, Wednesday, Thursday. We operate flexibly but our regular team meetings are held on a Wednesday and this role is expected to be accessible for our staff within these days.
Please complete the questions within word count alongside a CV to be considered for the role.
Short listed applicants will be asked to submit a 3 minute video on a values based topic as part of the interview process.
We stand alongside women impacted by their own or someone else’s gambling and create space for healing, connection and confidence.
The client requests no contact from agencies or media sales.
About Parenting for Lifelong Health:
Parenting for Lifelong Health (PLH) aims to empower parents to improve child development, reduce family violence, and promote mental health. We give parents the support they need, the skills that work, and trusted advice they can count on to protect and support their children’s health, safety and development. Our parenting courses are developed with families, powered by low-cost and accessible technology, backed by rigorous evidence, and delivered within systems. Originally founded as an initiative in 2012 in collaboration with UNICEF and the WHO, Parenting for Lifelong Health was established as a UK charity in 2022 and since then has reached over 8 million families in more than 35 countries.
PLH Values
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Courage
We have the courage to design for the big picture and complex problems with a commitment to creating sustainable solutions that last.
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Evidence
We believe our work transforms the lives of children, families, and communities. Evidence of impact guides every decision, and we are relentless in pursuing the greatest impact with the least investment of time and resources required for parents and providers.
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Playfulness
Parenting and child wellbeing thrives on play — and so do we. We experiment, learn from each other, as well as from parents and children, and create playful and engaging products and programmes that inspire joy, curiosity, and connection.
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Respect
Everyone brings something essential. We show kindness in our team, honesty with our partners, and deep respect and empathy for parents and children, and those who are on the frontline of providing services for them.
PLH has a strong commitment to diversity, inclusion, and equity in how we work, who we work with, and what we do. Candidates from minority and disadvantaged backgrounds are strongly encouraged to apply.
PLH also has a strong commitment to the Prevention of Sexual Exploitation and Abuse (PSEA). All candidates considered for the role will be subject to background and reference checks in their country of residence.
Benefits: Flexible remote-working, home office set-up, unlimited annual leave, professional development opportunities, enhanced pension contributions, enhanced statutory leave provisions including maternity and paternity leave.
About the role:
Reporting to the Operations Manager, the Operations Officer will play a key role in coordinating core operational and HR processes across the organisation. This role is well suited to someone looking to build a career in charity operations and people management, who is comfortable working across multiple functions in a remote, international organisation and who brings strong attention to detail, sound judgement, and a collaborative approach.
Responsibilities
Operations & Systems Coordination
- Maintain PLH’s internal systems, including shared drives and databases, ensuring information is accurate, accessible, and managed in line with GDPR and data protection requirements.
- Act as a first point of contact for operational queries via PLH’s central inbox, exercising judgement in responding to requests, signposting information, and escalating issues where appropriate.
- Support the development, documentation, and consistent application of internal policies and procedures, working with the Operations Manager to ensure alignment with UK charity best practice, safeguarding standards, and employment legislation.
- Identify opportunities for improving operational processes and support the implementation of agreed improvements.
Travel, Expenses & Events
- Coordinate organisational travel arrangements, ensuring bookings are safe, cost-effective, timely, and compliant with internal policies.
- Administer staff expense processes in collaboration with the Finance team, including checking submissions, tracking approvals, and following up on discrepancies.
- Coordinate logistical arrangements for in-person and virtual meetings and events, including scheduling, communications, and follow-up actions.
Finance & Operational Reporting
- Coordinate the collection of staff timesheets and attendance data, producing accurate monthly attendance summaries for the Finance team.
- Liaise with colleagues across the organisation to ensure timely provision of operational and financial information.
People Operations & HR Support
- Coordinate HR administration processes, including contracting, onboarding, and maintenance of staff records, ensuring confidentiality and compliance with GDPR.
- Support the administration of PLH’s performance management framework, including tracking review cycles, documentation, and agreed actions.
- Assist in coordinating internal learning and professional development activities, supporting staff development and organisational capability.
Culture & Organisational Development
- Support initiatives that promote an inclusive, values-led organisational culture, with a focus on staff wellbeing, equity, and professional growth.
- Assist in coordinating internal communications and activities that strengthen connection and collaboration across a distributed team.
Essential criteria:
- Bachelor's degree.
- 3 years experience of coordinating operational processes such as HR administration, finance processes, travel coordination, or internal systems ideally within a UK charity.
- High level of attention to detail, with the ability to maintain accurate records and manage information systematically.
- Confidence using digital tools and systems (e.g. shared drives, databases, spreadsheets, HR or finance systems) and the ability to learn new systems quickly.
- Ability to identify process improvements and support the implementation of agreed changes.
- Clear and professional written and verbal communication skills. 2
- Basic understanding of data protection principles (e.g. GDPR) and the importance of confidentiality and safeguarding in organisational operations.
Preferred criteria:
- Experience working in a remote or distributed organisation.
- Working knowledge of UK employment practices and charity sector policies.
Personal attributes:
- Proactive and reliable, with a strong sense of ownership and follow-through.
- Collaborative working style, with the ability to build positive relationships across a remote and international team.
- Commitment to PLH’s values, including equity, social justice, and supporting families and communities.
Please submit a CV and a supporting statement explaining how you meet the above criteria.
Only complete applications will be considered.
The client requests no contact from agencies or media sales.
We are looking for a Quality & Service Improvement Officer to join our Quality and Service Improvement Team. You’ll be a key driver of Samaritans’ aim to improve the consistency and quality of our services, ensuring excellent service delivery to all our callers in their time of need.
We are a fun, friendly and supportive team whose focus is on delivering excellence to our callers and volunteers. The team sits within the operations directorate and is split into Safeguarding and Caller Support and Quality and Service Improvement. Between us and the senior volunteers that work alongside us we support 201 branches, over 20,000 amazing volunteers across the UK and Ireland whilst ensuring we provide a safe and effective service to our callers.
Contract
- £33,000-£35,000 per annum plus benefits
- Full Time (35hrs per week)
- Permanent
- Hybrid working with link to Ewell office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What You’ll Do
You will be providing expert advice, guidance and support to specialist and senior volunteers and staff, in the management and application of a range of Samaritans quality assurance policies and procedures.
You will also be supporting caller feedback processes as well as new project developments.
What You’ll Bring
- Experience of working in quality assurance or quality management
- Excellent understanding and experience in the use of a broad range of quality assurance techniques and methods
- The ability to accurately assess and to report on large amounts of information
- Good understanding and experience of applying quality, data protection and safeguarding legislation and processes
- Understanding of the needs of a wide range of vulnerable service users
- Experience of working with and managing support for individuals in distress or with complex emotional/mental health needs
Criminal record check (DBS)
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Full Job Description and Person Specification below.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.
Applications close: 29th April
Video Interviews will be held between 5th and 12th May
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
This is an exciting opportunity to join a passionate and driven team where your work will make a real and measurable impact. In this role you’ll play a key part in making a measurable difference, building strong relationships, and contributing to the organisation’s wider goals.
You’ll be trusted to take ownership of your work, collaborate with a range of audiences and bring fresh ideas that help us grow and improve. We’re looking for someone who is motivated, value‑driven and eager to develop their skills in a supportive, forward‑thinking environment where initiative is encouraged and success is celebrated.
Key Responsibilities:
Community Fundraising & Income Generation
- Proactively develop, manage and grow a portfolio of community supporters, groups, schools, businesses and individuals across the London region
- Work with the Senior Community Fundraising Manager to identify and pursue new fundraising opportunities, taking a creative and proactive approach to growing income and engagement
- Support and motivate fundraisers to achieve their goals, providing excellent stewardship and a positive supporter experience
- Work towards agreed income and activity targets, monitoring progress and adapting plans as needed
Relationship Building & Engagement
- Build strong, long-term relationships with new and existing supporters, acting as a passionate ambassador for the charity
- Develop trusted relationships with our families, support them with their fundraising, and signpost them to other ways they can support the charity
- Build strong, effective working relationships with House teams across London, working closely together to ensure families’ best interests are at the heart of what we do and to maximise opportunities for income and engagement
- Build effective working relationships with the House teams across London
- Represent Ronald McDonald House Charities UK at events, meetings and fundraising activities across London, delivering presentations and ensuring we maximise PR opportunities
- Deliver clear, compelling messages about the charity’s impact, inspiring supporters to get involved
Working with others
- Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality as needed
- Work collaboratively with colleagues across Engagement, Family Services, and other teams to maximise impact
- Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate
Planning, Events & Administration
- Manage budgets and resources effectively, ensuring fundraising activity is well planned and cost-effective
- Maintain accurate records on the CRM database, including supporter interactions, income and activity reporting
- Produce regular reports on activity, income and KPIs against targets
Person Specification:
Knowledge and Experience
- Demonstrable experience of achieving or exceeding six figure targets in a relationship‑led fundraising role
- Experience of working in a customer-facing, supporter-facing or community-facing role, building and managing positive relationships with a diverse range of people and groups
- Experience of developing and delivering plans and budgets, monitoring progress and reporting against objectives and financial targets
- Experience of using a database or CRM system to carry out day-to-day administrative and reporting duties
- Experience of organising events, campaigns or community activities
- Experience of working independently while contributing effectively as part of a wider team.
Skills and Abilities
- Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences
- Strong interpersonal skills, with the confidence to positively persuade, motivate and inspire a wide range of audiences and stakeholders
- Confident in setting up, attending and following up meetings to secure engagement and support
- Confident in creating and delivering presentations in a range of settings
- Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using a CRM database
- Strong organisational skills, with the ability to manage multiple tasks and priorities within agreed budgets and timeframes
- Self-starter, with a can-do attitude and the ability to manage own workload
- A collaborative, kind and adaptable approach when working with colleagues, supporters, volunteers and families
- Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences
- Willingness and ability to work outside of normal working hour (evenings and weekends) travel across the wider UK as required







