Courses Jobs in Home Based
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing.
We are looking for an individual who can provide high quality, efficient service to MHFA England’s customers. You will have the ability to respond to customer queries across multiple channels and offer appropriate solutions in line with agreed SLAs, whilst maintaining accurate records of all customer interactions.
In your application, please can you let us know:-
- What experience and skills do you have that make you suitable for this role?
- Tell us about a time you have provided outstanding customer service.
Max. 500 words per question
Looking after you
Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.
Interested? How to apply
To apply, please submit your application and CV. Early application is encouraged as we will be reviewing CVs as they come in.
By applying for this job, you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.
In your application, please can you let us know:-
What experience and skills do you have that make you suitable for this role?
Tell us about a time you have provided outstanding customer service.
The client requests no contact from agencies or media sales.
Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.
Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.
As estate manager, your main duties will be to:
-
Give the TMO the strategy it needs to deliver an excellent housing service for residents.
-
Ensure that the TMO is adequately and responsibly resourced.
-
Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.
-
Provide effective day-to-day leadership, management and supervision of staff.
-
Uphold a service culture which puts residents’ satisfaction at the heart of delivery.
-
Ensure the effective delivery of the TMO’s housing management functions.
-
Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.
This could be you if you have:
-
4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;
-
good knowledge of housing law or current issues relating to social housing;
-
experience in procuring contracts and managing contractors;
-
a proactive, can-do attitude, and an ability to motivate a team;
-
excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;
-
Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing.
The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.
Please download the job description and person specification, and send your CV and Cover Letter by the closing date.
The client requests no contact from agencies or media sales.
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to raise awareness of the issues unpaid carers face with staff from the health and social care sectors.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Job purpose
The purpose of the role is to raise awareness of the issues carers and young carers face and the services available to support them to health and social care staff across the borough and promote the identification and support of hidden carers in Knowsley.
The Health Link Worker will provide a conduit between Knowsley Carers Centre, health and social care teams and appropriate networks and forums that support carers’ interests.
Job Description
The Health Link Worker will:
- Provide information for and about carers and young carers to GP practices and health and social care teams.
- Assist in maintaining carers’ information boards in GP practices and at other health and social care locations.
- Continue to promote good practice guidance and steer relevant personnel at GP practices and other health settings through the guidance framework.
- Provide presentations, training and talks to health and social care staff on carers needs and include all aspects of caring within the awareness raising.
- Raise carer awareness in hospitals and develop carer friendly processes.
- Encourage carer participation on forums, groups and boards.
- Network with relevant organisations to raise awareness of carers issues.
- Assist in the delivery of carer awareness training in partnership with other members of the team.
- Work closely with other organisations such as Healthwatch.
The description above forms the basis of the job identified but is not a comprehensive list and may be added to, after discussion with the interested parties, if the need arises
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
We're looking for a confident, enthusiastic individual who can help us to get more people involved in shaping Lancashire Mind.
Lancashire Mind is a local charity working to prevent poor mental health. We support people experiencing common mental health conditions, such as anxiety and depression. We work with children and adults, offering universal services to help people improve their mental wellbeing, along with targeted services for people and communities at increased risk of experiencing poor mental health or facing mental health inequalities. We’re working towards a Lancashire where everyone can have the best mental health and wellbeing possible.
We have a responsibility to engage the communities we serve, to make sure we know and understand them. It's vital we do this to identify need and understand barriers and to design services alongside people. We do this well on an individual service level, with many of our projects designed with the people who use them but we need to improve how we involve people with lived experience in organisation-wide development plans and key decision making.
To help us work towards our plans for embedding participation, we're looking for someone to join our Engagement and Inclusion Team to work with the communities we aim to serve, with a focus on those who are underrepresented within Lancashire Mind services. The role has been designed to ensure that the experiences, perspectives and ideas of local people are being listened to and acted upon.
The ideal candidate will have experience of working within communities and knowledge of the barriers that people face to achieving mental wellbeing and accessing services. You'll be confident, creative and able to work autonomously in the community, where you'll communicate with a wide range of people and quickly build rapport.
The focus of the role will be to ensure that more people with lived experience of poor mental health know who Lancashire Mind are, what we do and how they can influence our work. You'll work with the Community Engagement Projects Lead to create a range of opportunities for people to participate, including establishing formal structures, for example a lived experience panel and youth advisory group, which you'll design with the people who want to get involved. You'll work with colleagues across all teams to ensure opportunities to influence Lancashire Mind's work are promoted to everyone who uses our services.
Lancashire Mind aims to be a great place to work for all our staff, regardless of background or characteristics. One thing we can do to work towards that goal is to ensure that our staff team is representative of the diverse communities across Lancashire. We particularly encourage applications from people in communities that face mental health inequalities and from anyone with experience of living with a mental health condition.
Lancashire Mind offers a 35-hour working week, with options for flexible working. We have a dedicated workplace wellbeing programme to ensure staff are supported to look after their own mental health and wellbeing, including an Employee Assistance Programme, annual wellbeing half day and a range of wellbeing activities throughout the year.
We offer paid emergency time off for unexpected life events, including caring for dependents. We have a sick pay scheme and workplace pension scheme and have recently enhanced our annual leave to include long service leave, on top of basic annual leave of 25 days, plus 3 days when the office closes between Christmas and New Year, plus the option to buy or sell leave.
Above all, we are a friendly and supportive place to work: "Great staff team, positive and supportive culture" (Lancashire Mind wellbeing survey, March 2024).
Please note: this post is subject to an enhanced DBS check.
Deadline for applications: 12 noon on Thursday 23 May. Applications must be made using the Lancashire Mind job application form, CVs will not be accepted.
Interviews will be held on Friday 31 May 2024 in Chorley.
Registered Charity Number 1081427
Registered Company Number 3888655
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible
The client requests no contact from agencies or media sales.
We're looking for an experienced learning designer. Is that you?
About the role
You’ll be a key member of the Education team, enabling us to equip health and care professionals across the UK with the knowledge they need to provide excellent care for people with Parkinson’s.
In developing and maintaining engaging, innovative online courses and resources, you’ll work closely with colleagues in the Education team and subject matter experts. You’ll use your specialist learning or instructional design experience to ensure our online education offer is based on sound pedagogical practice and focuses directly on meeting learner need.
What you’ll do
- Apply the tools, principles and practice of learning design to plan, develop and maintain engaging online courses and resources about Parkinson’s and Parkinsonism for professional audiences
- Work closely with the Education Lead to ensure our education offer is sector-leading, sustainable and aligned to the Charity’s strategic priorities
- Plan, manage and deliver to schedule high-quality online courses and resources, from agreeing learning outcomes to go-live
- In production and maintenance work, collaborate with colleagues including subject matter experts (such as clinicians in the Parkinson’s Excellence Network), technical specialists and other internal colleagues
- Support the development of an effective marketing strategy for the Learning Hub, working closely with Professional Engagement, Marketing and Media team colleagues
What you’ll bring
- Experience of providing pedagogic expertise to support the development and maintenance of online learning content
- Experience of the hands-on design, testing and evaluation of online learning for professional audiences
- Up-to-date perspectives on learning design practice and how it can be applied to professional education in the Charity sector
- Experience of project management in the context of online course development
- Experience of active, positive participation in the work of a team, preferably in the context of online education development and maintenance
Sounds like you? We would love to hear from you.
Interviews to take place w/c 13 May 2024
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Family Support Worker
6 Months Maternity Cover
£21,000 per annum + benefits (company car, 25 days annual leave, and pension)
Brentwood, Essex
Essex Care Team, this role covers Essex and surrounding areas, including Chelmsford
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker (6 months) to deliver a high-quality family support service as part of our Essex Care Team.
Reporting to the Family Support Manager working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
How to apply:
Please click on apply button and apply online.
Interviews will take place either on Teams or at our Essex Care team office, with the dates to be confirmed. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT SUZY LAMPLUGH TRUST
The post of Stalking Training & Consultancy Development Manager represents a unique opportunity for a pre-emptive, results-driven, and resilient candidate to join the UK’s founding personal safety charity and leading authority on Stalking.
The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name to empower individuals and organisations to make a stand against all forms of abuse, aggression, and violence, across their personal and professional lives.
You will be working for a growing charity that delivers high value impact to its beneficiaries, through its legacy, integrity, and credibility. We are an organisation that has been responsible for the education of millions of lone and frontline workers across all sectors for over three and half decades, has campaigned heavily and played a pivotal role to drive changes in the law, has supported over 70,000 victims and survivors of stalking since the inception of its National Stalking Helpline service in 2010, and has always had the aim of tackling violence against women and girls at the core of what it does.
You will have the opportunity to work with a professional, highly experienced, motivated, innovative, and consultative sales team, and will benefit from significant learning and developmental opportunities to advance your sales career.
COMPANY BENEFITS
The Suzy Lamplugh Trust offers a variety of exciting opportunities to learn, develop and grow in your career, through high quality initial training and continuous professional development.
Your voice is key to shaping the future of the Trust, through active staff engagement in the operational and strategic direction of the trust.
We recognise your value to help us deliver our vision of a society in which people are safer and feel safer from violence and aggression; we want people to be able to live life to the full.
To this end we offer all our employees a good benefits package including:
-
Competitive salary.
-
Commitment to ongoing training and development of staff.
-
Hybrid working (40% in the office).
-
Flexitime Policy.
-
28 days annual leave (increases after 3 and 5 years to a maximum of 33 days pro rata) + public holidays.
-
Special leave for life events.
-
Pension scheme with 5% employer contribution.
-
Health & Wellbeing App with access to advice, counselling, legal support, and a wide range of discounts.
-
Occupational Sick Pay (which increases after 3 years).
-
Cycle to Work scheme.
-
Interest-free travel loan for annual season ticket.
-
Regular all-staff off-site meetings and events.
PURPOSE OF JOB
-
To deliver a range of stalking training courses to Trust clients, work with internal experts to ensure course content is kept up to date, provide consultancy project support, and collaborate with a range of statutory and non-statutory clients and stakeholders.
-
To support the Commercial Stalking Lead in generating new and repeat business through managing relationships with internal and external stakeholders.
Please refer to the attached pack for detailed Job Description and Person Specification.
Please note that applications without a covering letter will not be considered.
We will be reviewing applications as they come in and we may close the vacancy once a suitable candidate is identified.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Poppy Appeal Manager
Location: North East London
Contract Type: Permanent, Full Time
Hours: 35 Hours, Monday to Friday
Salary: £32,910 to £36,072 (Inclusive of London Supplement)
Are you looking to ensure the success of this unique initiative for the Royal British Legion as a Poppy Appeal Manager?
As the Poppy Appeal Manager in North East London, your main role is to achieve income, expenditure, and contribution targets, ensuring the success of the appeal. Collaborating with the Regional Poppy Appeal Manager, you will create and manage an income and expenditure budget, providing monthly commentary. Your responsibilities include to coordinating local supporters, partners, and volunteers, building relationships to maximise fundraising potential.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Relationship management plays a crucial role, where you'll oversee a portfolio of regional corporate partnerships and collaborate with internal departments to achieve collective goals. Effective communication skills are key, enabling you to engage with supporters and stakeholders, ensuring a positive experience for everyone involved.
A distinctive aspect of this role lies in the unique Poppy Appeal activity. Beyond managing relationships and budgets, you'll recruit and induct new Poppy Appeal Organisers, ensuring they have the tools and resources for success. Planning and coordinating the Poppy Appeal launch, including PR and media activities, contribute to the appeal's overall impact.
Your role also involves representing Royal British Legion locally, engaging in outreach activities, and providing updates to key stakeholders. Flexibility is essential, as some evenings, weekends, and overnight stays may be required. The successful candidate will embody the values of the Royal British Legion, demonstrating empathy with its mission and objectives.
The ideal candidate will possess commercial knowledge, financial management skills, and experience in supporter relationship management. Strong planning, organizational, and IT skills are necessary, as is the ability to assess the commercial implications of decisions. The role demands a team player who can engage with diverse client groups, showcasing effective communication skills both in writing and verbally.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work including regularly round North East London. You will be contracted to our London Hub, Haig House, where you will be expected to work a minimum of 2 days per week – when not travelling. Please be aware a full UK driving licence is required for this role.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 23rd June 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Safeguarding is of fundamental importance to the work of the RSCM at every level, so this is a vital role which involves working collaboratively with staff and volunteers across the UK to ensure safeguarding policies and procedures are implemented and kept under review, keeping up to date with legislation and best practice.
You will act as the RSCM's Lead Recruiter through 31:8 for processing DBS applications, receiving updates and deciding levels of clearance required for staff and volunteers including for events and courses.
Thee will be a high degree of liaison with Trustees, management and staff as well as the need to network with other agencies as appropriate.
For a full job description see the attachment.
RSCM works to positively promote the importance of effective safeguarding, holding to the Christian belief of valuing each person as someone who bears the image of God and is loved equally by God, and therefore should be protected from harm.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
The landscape for people experiencing homelessness is becoming more challenging and demand is increasing. We are recruiting for Generalist Tutor/Lead Worker as part of our Learning service.
Location:Newcastle Skylight, City House, City Rd, Newcastle upon Tyne NE1 2AF
About the role
Crisis is recruiting for a Generalist Tutor to deliver engaging and varied programmes for our clients across Newcastle and the northeast.
We currently have a varied learning programme that supports our clients in developing skills and improving well-being across a range of subjects. Our learning offer is an integral component of our service and our ‘Model of Change’ and should be considered holistically when working with members to improve their overall quality of life.
As a Generalist Tutor you will delivering to groups and on a one-to-one basis. Alongside this you will be a Lead Worker for a small caseload of members where you will review plans developed to address and overcome barriers to find and secure sustainable and affordable housing.
About you
Are you a dynamic individual who can teach a range of subjects? We are looking for someone who is versatile, motivational and dedicated to teaching and supporting our clients to end their homelessness sustainably.
You should be a confident and competent session facilitator who has experience of devising and delivering courses or training. You will need to be a passionate and engaging individual who can enthuse and spark the interests of clients from a range of backgrounds and with varying experiences of education and potential barriers to learning.
You will be passionate about learning and education and be able to will have the ability to deliver and cover subjects such as but not exclusive to:
- Physical health and well-being
- Basic English, ESOL and Communication
- Digital Inclusion and navigating systems
- Life Skills & Personal Development
You will have experience and knowledge in developing focused plans alongside your members and create a collaborative set of actions to achieve their goals.
You should have experience in successfully connecting people to community groups and agencies to ensure opportunities are sought, developed and maximised to achieve the best outcomes for members.
You will need to align with our organisational values that hold us accountable in assisting our members to improve and relieve their homelessness and demonstrate this through your work and behaviours.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 19th May 2024 (at 23:59)
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Group Work Practitioner to join the team in Thames Valley working 37.5 hours a week. This role is hybrid with travel required throughout the area.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
As a Group Work Practitioner, you will be delivering a range of group work courses and programmes to adults affected by crime in the Thames Valley. You will be required to manage your own caseload and work in collaboration with other service delivery staff within the Thames Valley Adult Victims Service.
The Thames Valley Adult Victims Service will provide emotional and practical support to adult victims of any crime. Support will primarily be delivered through specialist group work provision, alongside online and telephone support.
You will be confident in co facilitating the delivery of group work programmes to people with a range of different needs and will have strong empathy skills. You will need to be able to talk to groups of people and will be resilient and confident with supporting others, as well as happy to work as part of a team.
You will need to have the ability to prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner. Have an understanding and knowledge of, and an active commitment to promoting equal opportunities and diversity. Knowledge of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements.
Please see attached Job Description and Person Specification for further details.
About us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe, may affect your performance during any aspect of our selection process, we will be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Job Title: Admin/Customer Services
Reports To: CEO
Main Purpose of Job
To ensure the smooth running of the sales floor and main office to offer a high-quality service to donators and customers.
Main Responsibilities
- Serving customers, dealing with enquiries, arranging delivery when necessary
- Processing cash, card and other customer payments
- Arranging for approved donations of furniture to be collected
- Handling product returns and payment refund requests
- Helping with movement, inventory and presentation of stock in the warehouse
- To assist in the movement of stock by road transport, including van driving.
- To assist and support new volunteers as directed. Ensure that volunteers understand the customer service standards that we aspire to as an organisation
- To follow all statutory Health and Safety requirements and those detailed in the organisation’s Health and Safety policy and risk assessments
- Work flexibly and to be prepared to contribute to all areas of work in the organisation
- Collect and share feedback from volunteers, work placement trainees, donors and customers with the CEO
- To undertake any other reasonable tasks as deemed necessary by the CEO
- To promote equal opportunities and value diversity in accordance with Statutory and Sofa’s Equal Opportunity and Diversity Policy
- To undertake any other duties as required by Sofa Trustees which are consistent with the aims and objectives of Sofa
Other Requirements
- Adhere to Sofa’s Health and Safety Policy
- Work flexibly throughout the week excluding Sundays
- Attend occasional meetings
Provide affordable household items, help volunteers get back into employment and save the environment by diverting tone of furniture from landfill
Are you an experienced administrator with exceptional organisation skills? Do you want to be a part of a team that makes a difference to the lives of dogs in need?
We’re looking for a Vet Admin Assistant to provide assistance to our veterinary team and the clients they support through a number of different schemes.
About this role:
As Vet Admin Assistant, you’ll
- be the first point of contact those contacting our busy Vet team,
- assist with the daily monitoring of a number of inboxes, providing clients with excellent customer service,
- support with the administration of our emergency fund, which supports dog owners in financial need and provide cover in our busy pharmacy, based at our London office
- support with the processing of prescriptions, maintain accurate records and organise relationship building meetings with vet practices for a number of stakeholders to attend.
About you:
For this role, you’ll need to be an organised, people person; with excellent communication skills, with confidence across different systems, drawing from either experience or your ability to pick up new processes quickly. You’ll also need to work confidently under pressure, while maintaining the ability to prioritise tasks appropriately and use initiative. Additionally, an interest in, and commitment to the work and aims of Dogs Trust is essential.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About this team:
The Veterinary department is a friendly team of nurses, surgeons and administrative staff working in the London office. The primary responsibility for this team is to provide case guidance and management options for dogs within our care across our network of Rehoming Centres and other veterinary related schemes such as Outreach, Shared Adoption Scheme (SAS), Veterinary Support Fund (VSF) and the Emergency Trust Fund (ETF).
Due to the nature of this role, we are looking for candidates who are able to work from our London office 3-4 days per week.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Legacy & In Memoriam Marketing Executive
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
You’ll be responsible for managing the legacy and in memoriam (in mem) marketing programme, including annual budget proposals and analysis. You’ll promote legacy and in mem giving to both internal and external audiences, using a variety of techniques and media, including direct mail, telemarketing, digital, national events and internal cross-team working
Reporting into the Legacy Manager, you will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having previously worked within a direct marketing team within the charity sector, you’ll have experience project managing campaigns with external agencies and internal stakeholders utilising a variety of fundraising channels such as digital, email, social media, direct mail, and telemarketing.
You’ll also have gained experience using Dynamics 365, Raisers Edge or a similar database.
About The Role
- Lead on the planning and implementation of legacy and in mem fundraising portfolio, managing marketing campaigns from initial brief through to post campaign analysis.
- Develop and maintain sustainable relationships with in mem supporters and legacy prospects in local communities, with the support of community fundraising managers and local volunteers – keeping these supporters at the heart of your work to to maintain and increase their support through excellent stewardship.
- Prepare and administer correspondence and relevant paperwork and ensure maintenance for full and accurate database (D365/First Class) records, analysing financial and non-financial data to monitor and improve engagement and customer service performance.
- Proactively keep abreast of competitor activities, new initiatives and sector trends.
- Effectively plan and execute legacy events around the country, with the aim of motivating supporters to consider leaving a gift in their Will.
Please see the job description for more detail
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Children and Young People’s Engagement Coordinator
Hours: Full-Time, 35 hours per week
Starting salary: £25,767
Location: Contractual base is our office in Chorley. You will be working in youth settings in East Lancashire: Blackburn with Darwen, Pendle and Burnley
Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities?
We’re looking for a bold and caring person to join our Children and Young People’s team. We want someone who has experience of engaging and working with young people in community settings, ideally in Lancashire.
To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously in the community. You will be open, hardworking, creative and able to quickly build rapport with young people.
You will have experience working with the community and voluntary sector and understand the barriers some young people face to achieving good mental health and wellbeing.
This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.
Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.
We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between xmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.
Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)
Please note: This post is subject to an enhanced DBS check.
Deadline for applications: 9am on 22 May
Interviews will be held on 30 May
Registered Charity Number 1081427
Registered Company Number 3888655
Lancashire Mind
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible
The client requests no contact from agencies or media sales.