Courses Manager Jobs
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.
NHS Providers’ Development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for a senior development programmes coordinator to take responsibility for the efficient coordination of this work, elements of which are delivered virtually, in-person or hybrid.
In addition, the postholder will have responsibility for the effective line management to some of the team’s programme administrators/assistants.
This is an exciting opportunity for someone to join a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board Development Programme. The individual should have excellent programme coordination skills, the ability to work effectively across multiple projects will be critical to success. The postholder will be an excellent communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team. Along with being analytical and insightful, the postholder will be highly organised with a keen eye for detail. This role will involve line management responsibilities, experience is desirable.
.
Please also complete the online interactive equal opportunities monitoring form as part of your application.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ealing Shop Manager (Part-Time)
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Ealing Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21/28 hours per week over three/four days, primarily weekends but flexible over a seven-day rota
Salary
£23,933 pro-rata plus OTE Bonus
Location
Ealing
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
The Faculty of Pharmaceutical Medicine (FPM) is a charity and membership body for doctors who work on all aspects of medicines research and development. Our small team work closely with the Board of Trustees and our 1,600 members to deliver on our mission and our strategic objectives, to improve the health of patients around the world.
Medical revalidation is the regulatory process through which doctors who are licensed to practise in the UK demonstrate on a regular basis that they remain up to date and fit to practise. FPM’s role in this important process is that of the ‘designated body’ for a named group of almost 700 FPM members.
The FPM revalidation team provides the administrative and governance resource which underpins ensuring compliance with the exacting legislation. With 80 appraisers, three Appraisal Leads and a Responsible Officer, none of whom are based in the office, the three members of the revalidation team have a large amount of often quite complex correspondence to manage and must ensure that there is a consistent message and approach across a wide range of topics.
An opportunity has arisen to join the revalidation team in the role of Revalidation Manager for a 12-month period of maternity leave. A key focus of the role is to manage the registration of newly connecting doctors, as well as overseeing the operation of the revalidation e-portfolio system. The role involves regular contact with both appraisers and appraisees who are doctors and FPM members.
We are looking for a bright, dynamic self-starter who is a team player, organised and can communicate well. The post holder will be fully trained, well supported and work closely with the Revalidation Co-ordinator, Head of Revalidation Operations, appraisal leads and the Responsible Officer in supporting 700 appraisees and 80 appraisers.
FPM offers a fantastic benefits package, including flexible working, 29 days annual leave, Christmas closure days and cycle to work scheme. The role is offered on a full-time, temporary basis, subject to successful completion of the 3-month probation period.
FPM welcomes and actively seeks to recruit people regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation.
Salary: £35,000
Applications: Please submit your CV along with a covering letter of no more than 500 words explaining why you are suitable for the role and how you meet the requirements set out in the person specification, giving specific examples. CVs in isolation cannot be accepted.
Closing date: 12:00 on Monday 8 April 2024
No agencies or publications please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Systems Training and Support Officer
Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours/4 days working per week
Starting salary: £27,445
Who we are
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.
Who you are
Would you like to make a difference to the lives of Young Londoners?
Do you enjoy helping people get the best out of online systems, designing and delivering high quality training and resources?
Do you have the expertise to provide support to users of case recording systems?
If so, you might be just who we are looking for!
If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.
What the role involves
Key responsibilities
1. Ensuring that there are regular training opportunities for both new starters and those requiring refresher sessions or updates when new functions or forms are released.
2. Running system training drop-in sessions to assist with queries / hear feedback, and relaying information from these to the Information Governance and IT manager.
3. Working with the Learning and Development Coordinator to establish an evaluation method and implement this to enable us to assess the effectiveness of each training session and using this to improve future delivery.
4. Produce effective training materials and guidance documents, and develop and maintain a training area on our case recording system, including the creation of dummy forms and files for new users to access and use as a training sandbox.
5. Producing and maintaining a catalogue of training resources, ensuring links to practice-based guidance are established and maintained.
6. Performing case recording system changes to forms and lists as directed by the Information Governance and IT Manager
7. Support the Data Reporting and System Support Lead with regards to user administration and user support at times of absence and increased need
8. Supporting with training on additional systems directed by the Information Governance and IT Manager, including on the efficient use of SharePoint and Teams
9. Developing training courses for various systems, using our LMS (currently Rise)
10. Acting at all times in line with safeguarding legislation and guidance in addition to Safer London’s practice guidelines and wider pan-London processes and protocols.
11. Undertaking any other duties as required and commensurate with the level of this post.
Additional Information
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.
We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
What we offer
Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:
• Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
• Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
• A contributory Pension Scheme.
• Interest-free Season Ticket Loans.
• A Cycle to Work Scheme.
• A Mental Health Helpline.
• Death in Service Benefit.
• Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
• An initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.
Sound good? Here’s how to apply
To apply for this role, complete the online Webrecruit application form which can also be accessed via the Safer London website or for further information about this role and working for Safer London, please refer to the Job Pack. Please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.
We look forward to hearing from you.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.
Family Manager
Restore Hope exists to see hope restored and lives and communities transformed.
We are a Christian charity working to bring hope to people across our local community. We work with people of all faiths and none, showing them love; walking alongside them on their journey; advocating for them when they aren’t able; and helping them develop skills and confidence to take their next steps for a more positive future.
This is a particularly exciting time for Restore Hope. Since 2002 we have been based on 360 acres of stunning countryside at Latimer Park, on the River Chess set within the Chilterns AONB; but we are now in a time of rapid growth. In 2025 we will be opening a second site - Restore Hope Amersham, a new Community Hub on Woodside Road, 3 miles from our current home. We are looking forward to continuing
the work we’ve become known for over the past two decades whilst also developing new partnership working with other organisations to deliver excellent support. Both of our sites will be buzzing with activity, where people will interact, share experiences and encourage one another.
We are seeking to appoint an experienced leader into the role of Families Manager. The key focus of this role will be to lead on strategy and vision for our Families Team in the development and delivery of an outstanding range of programmes and activities that fully utilise the wonderful estate at Latimer Park. The priority focus is upon reaching and restoring hope to those who find themselves in difficult circumstances and are going through seemingly hopeless situations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About The Role(s)
We currenlty have two venue coordinator roles on offer - Working with the Estates team, the Venue Coordinator (The Station lead) will be responsible for the day-to-day operations of the Bridewell site with lead responsibility for The Station and the Venue Coordinator (The Courts lead) will be responsible for the day-to-day operations of the Bridewell site with lead responsibility for The Courts.
They will ensure that Creative Youth Network’s venues run efficiently, are accessible and welcoming and remain a destination of choice for young people. These roles will work alongside each other, and work in a way as to provide cover for each other.
The Courts - An enterprise centre to help young people set up their own creative businesses and develop their opportunities. A place where there are no barriers to their future, where the only things that count are their abilities and talents.
Thanks to the The National Lottery Heritage Fund and Bristol City Council we are developing detailed business and architectural plans to reimagine and redevelop this historic city landmark as a place that will complement Bristol’s renowned and growing creative industries sector.
The Station - is Bristol's Central Youth Hub. We are open to all young people and offer a place to relax, get advice and support, and explore your interests and talents. The Station is a supportive and creative environment where you can express yourself freely. And for any problem, no matter how big or small, we're here to help.
Some of the top youth organisations in the South West are here under the same roof, giving you a wide choice of services and things to do
About Us
Creative Youth Network is an award-winning charity with a mission to enable young people to reach their potential, no matter what their background or circumstances. Operating across Bristol and South Gloucestershire, we offer a range of services ranging from our 10 local youth clubs, to targeted support for young people with specific needs, work within schools (in particular for young people at risk of disengaging from education), and an exciting range of creative courses, programmes and activities, including early career support for young people embarking on careers in the creative sector. Our services are rated “Outstanding” by the National Youth Agency.
The Benefits
• 33 days annual leave (inc. bank holidays) per year pro rata
• Excellent family friendly policies
• A generous pension scheme
• A cycle to work scheme
• Paid breaks
• Fantastic development opportunities
• Employee Assistance Program
• Virtual GP consultation and medical advice service
Next Steps
Full Job Description(s) and an Application Form are available below. To apply please visit our website and select your preferred role from the list.
In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead.
This role is subject to a satisfactory enhanced DBS check.
Creative Youth Network is committed to inclusivity, equality, and equity. We pride ourselves on giving opportunities to people of all walks of life and all class backgrounds. This includes people who identify as D/deaf, disabled or neurodivergent, LGBTQIA+, are early in their careers or come from groups who experience racial inequality.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Portobello Senior Shop Manager
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Portobello Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
Up to £30,000 dependent on experience, plus OTE Bonus
Location
Portobello
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
POP nurtures relationships between the grassroots, other VCSE organisations and the statutory sectors. We help to form, support and nurture networks across the city. Along the way we support over 350 member groups with funding, advice and training. This role (called Core Lead internally) sits in the middle of the team and leads on the operational side. We’re looking for someone to join our small and very friendly and supportive team and take a lead on some or all of the following areas:
-
Communications – Shaping marketing plans
-
Compliance - ensure we keep up to date with any legal changes around policies and governance, GDPR etc; Oversee production of the Annual Report
-
Events - AGM Co-ordination; Oversee Events Schedule, plan monthly POP member events and Outreach days
-
Finance - Review of Finance process; liaison with Bookkeeper and Accountant
-
Membership - Members renewals process
-
Operational Lead – including:
-
HR support
-
Office Management duties including managing IT support
-
Reflective practice lead - Organise and facilitate Quarterly Learning Reviews
-
Recruitment
-
Training and CPD lead
More detail can be found here: https://popbipprogrammemanagement.softr.app/people-detail?recordId=recJXmBJnVYDnfIyD
Skills and Experience required:
-
General office manager / HR background including recruitment and compliance
-
Events organisation and hosting (including online)
-
Marketing / Comms ideally including working in Membership organisation or similar
-
Working in a charity or social enterprise and knowledge of the VCSE sector (not essential)
-
Solid IT skills including MS Office, use of database/CMS
If you are interested in this role, please see the Application Form on our website for full details
The client requests no contact from agencies or media sales.
Salary: £45,656 - £51,250 pa
Hours: Full time (37.5 hours/week)
Are you an experienced Financial Accountant and Qualified ACA, ACMA, ACCA or equivalent looking to make a difference?
We have an exciting opportunity for a Financial Accountant to join the Trinity Team, supporting the Head of Finance in the day to day running of the finance department and in the preparation of the accounts for both Royal Trinity Hospice and Trinity Hospice Shops Limited.
Overall purpose of the role
- Support the production for the monthly management accounts
- Assist in the preparation of the annual reports and financial statements
- Manage the sales ledger for both Royal Trinity Hospice and Trinity Hospice Shops Limited
- Prepare weekly sales reports and weekly cash flow statements
- Assist with the general work of the Finance Department as required
Skills and experience required
- CCAB membership – Qualified or AAT / Equivalent
- Understanding of accounting double-entry and accounting concepts
- Competence in MS Office suite with accurate keyboard skills
- Advanced excel user; being able to write and combine formulas ie SUMIFS, SUMPRODUCT, INDEX, MATCH, PIVOT TABLES and LOOKUP
- Experience of preparing and analysing complex financial information
- Evidence of continuous professional development
- Experience of working in the charity sector and or understanding of charity taxation would be advantageous
Benefits
- We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
- Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
- A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
- A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- Cycle to work scheme and interest-free season ticket loans available
- Free eyesight test for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
- Access to courses of free counselling on the phone or face to face
Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.
How to apply
If you have the skills and experience we are looking for, please complete the online application below.
For an informal chat or visit please contact Deji Ajayi, Head of Finance
Humanists International is the global representative body at the heart of the humanist movement.
Our Members and Associates include humanist, rationalist, secular, ethical culture, atheist and freethought organizations from all over the world. Our community also includes many individual supporters who share our vision and values.
We campaign on humanist issues. We defend humanists at risk of persecution and violence. We lobby for humanist values at international institutions, including the United Nations. And we work to build the humanist movement around the world.
Purpose of the role
One of the core elements of this work is the production of the Freedom of Thought Report. The Report examines every country in the world for its record on upholding the rights and equality for non-religious people. We consider issues of legal discrimination and outright persecution and violence. The Report is essential to our awareness-raising efforts of the persecution faced by the non-religious.
Humanists International is embarking on a 2-year programme of work in order to realize some long-term improvements to the Freedom of Thought Report. We are looking for an enthusiastic research coordinator to join our team and participate in all stages of the publication process.
As a research coordinator you will support the Casework & Campaigns Manager to administer, plan and produce the Freedom of Thought Report, providing evidenced-based research to shape and influence human rights policy as it pertains to the non-religious.
This is a predominantly home-based role, but does require the attendance of in-person events such as the General Assembly and Team Building, as required.
We are open to flexible work arrangements and committed to diversity and inclusion.
Key duties
-
Collaborating with the Casework & Campaigns Manager to research, plan, and deliver the Report’s production on an annual basis;
-
Provide administrative support to the Casework & Campaigns Manager;
-
Liaising with team members (e.g. Members, Associates, designers, and volunteers) ensuring deadlines are met;
-
Recruiting, training and coordinating a pool of volunteer researchers;
-
Developing and implementing training sessions for members, associates, and volunteers;
-
Liaising with Humanists International members to enable and support them to submit country entry updates;
-
Write and edit entries - ensure they are accurate and objective, and conform to house style;
-
Proofread and check content for accuracy;
-
Monitor project outcomes and perform continuous evaluation;
-
Identify and systematize best practices and lessons learned directly linked to project activities;
-
Contribute to the development and dissemination of digital content;
-
Treat with confidentiality any information about Humanists International Members, users, intellectual property, staff and research that could be deemed as personal, private or sensitive.
Essential skills
-
Research & analytical skills: Demonstrable experience with synthesizing and presenting complex information in a succinct way, with a strong attention to detail and accuracy.
-
Experience researching and writing briefings and reports, preferably related to human rights;
-
Collaborative working skills: Experience with working in high performing, distributed, multicultural and international teams and working with colleagues and external partners to deliver high-impact programmes;
-
Strong writing and proofreading skills;
-
Well-organized, efficient and able to work independently
-
Excellent command of English.
Desirable
-
Working proficiency in foreign languages;
-
Experience of recruiting and managing a pool of volunteers;
-
Project management experience;
-
Experience of training others;
-
Experience of monitoring and reporting on indicators of success;
-
Understanding of humanism and a commitment to the organization’s mission.
Benefits
-
30-days annual leave (this is in addition to public holidays)
-
4% contributory pension scheme
-
Remote working
-
Employee Assistance Programme
The client requests no contact from agencies or media sales.
Family Support Manager
Maternity Cover
£26,000 pa + benefits (company car, 25 days annual leave, and pension)
This team covers the North East of England including Northumberland, Newcastle, Gateshead, North Tyneside, South Tyneside, Durham, Darlington, Hartlepool, Sunderland, Stockton, Redcar and Cleveland, Middlesbrough.
What we’re looking for:
An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact on family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.
A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.
A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
A persuasive, inclusive approach to achieving goals quickly and correctly – with a warm and friendly working style.
Strong networking skills and confident use of MS Office - Educated to A-level with a recognised childcare and management qualification (NVQ4 or equivalent)
What we offer:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Closing date: 12 April 2024
Interviews will take place either online or at our office in Newcastle. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. www rainbowtrust org uk Registered Charity No: 1070532
We are seeking an experienced, skilled and inspiring person to lead our Youth Engagement Programme. The successful applicant will have previous experience of working successfully with young people, the ability to inspire diverse audiences and the skills to co-develop and deliver youth-led initiatives. You will report to our Director of Engagement and line manage our Youth Engagement Officer(s) and Youth Engagement Coordinator. You will also oversee our amazing Youth Advisory Panel and brilliant network of Youth Representatives.
Here at BTO we are on a mission to make our work more impactful and inclusive. We are very proud of the work we have begun to engage more young people in our work, helping to secure the future of birds and BTO. Our Youth Advisory Panel have developed a Youth Engagement Strategy that sets out how we can achieve this aim. This position will lead our youth work and help turn this strategy into reality.
The role can be based at our offices in Thetford, Norfolk or in the David Attenborough Building in Cambridge. We can also offer remote working, as long as you are able to make regular visits to the office and can travel to events around the UK as required.
The successful candidate will be required to complete an enhanced criminal record check and provide details of two referees. Our sets out our approach and commitment to protecting children and vulnerable adults who engage with BTO from harm and abuse.
You can read the full role description by clicking on the role description under 'supporting documents' in the job details on our careers page. Please contact us if you are not sure if you meet all the criteria for the role and would like to discuss the role in more detail.
WHAT WE OFFER
£35,703 per annum
Annual leave entitlement on starting is 25 days plus bank holidays (pro rata if part time).
Life assurance (four times salary)
11% employer pension contribution
Employee Assistance Programme
Enhanced sick pay
Enhanced Family leave- Maternity, Adoption, and Shared Parental Leave, 12 weeks at full pay. Paternity and Partner leave, 4 weeks at full pay.
Retail discounts
Cycle to work scheme- spread the cost of purchasing a new bike and save money
Discounts on: BTO books, Bird care from Vine House Farm (10% discount on orders placed on the website) and Opticron (30% off)
Free access to BTO training courses
Flexible working- A combination of home and office working and flexible start and finish times (where this meets business needs)
Free eye tests and a contribution of £49 towards prescription glasses for VDU use only.
Free car parking
Effective job evaluation policy that recognises where staff increase their level of responsibility over time
Coaching and mentoring scheme
Staff groups and forums- First Aiders and mental health first aiders, Coaching and mentoring, Diversity working, Sustainability and Natural Working, Becoming Inclusive, and our staff group creating a positive and welcoming culture to work in.
Commitment to creating an inclusive environment
Commitment to sustainability
Closing date for receipt of applications is 23:59 on 10 April and Interviews are likely to be held in person in the week commencing 15 April or 22 April. If you have any questions, please contact [email protected]
If you have a disability or long-term illness that otherwise prevents you from meeting any of the essential criteria, please contact us to discuss whether a reasonable adjustment could be made.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
We recognise that candidates from minority ethnic groups are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a minority ethnic background, you'll be guaranteed a first stage interview.
Charity No. 216652 (E&W); SC039193 (Scotland)
Position: CRM Process Analyst and Implementation Lead
Location: Stepps, Glasgow / Edinburgh Head Office / Part Remote working
Contract: Temporary for 18 months, Full-time, 35 hours per week
Salary: £37,870 - £40,501 per annum (pro rata)
Are you someone who genuinely wants to make a difference? Are you motivated by transformational change? Have you experience in improving processes and creating successful business systems? If so, we want to hear from you!
This is a vital and exciting role that will allow the award winning fundraising team at Children’s Hospices Across Scotland (CHAS) to rethink and change how we use the CRM and the associated processes as we look ahead to the next decade of fundraising.
This multi-disciplinary role will work as part of a small team providing specialist technical expertise to manage the CRM development. You will be responsible for reviewing all existing CRM process to ensure they are appropriate for the new system as well as managing the implementation of integrations with the CRM and third party applications.
Key responsibilities
- Lead the analysis and development of existing processes to support the growth ambitions of CHAS and align with the move to an updated version of our current CRM.
- Research, propose and develop changes to policies, services and processes
- Train and support colleagues in the move to our updated CRM
- As a process improvement expert you have freedom to act to address issues identified without reference to line manager working within change control and risk management mechanisms
About you
You will have knowledge of fundraising CRMs and experience in process analysis and change. You will be an excellent project manager and communicator with a proven track record in managing system integration projects.
- Experience in implementation as a functional lead, CRM and fundraising systems or equivalent
- Demonstrable experience of process analysis, process improvement and resolving complex issues
- Highly effective team working skills, with an ability to collaborate with others and develop strong and effective working relationships across an organisation
- Excellent communicator with a friendly manner
- Meticulous approach to planning and excellent attention to detail
- Accountable for self, actions and decisions
Further Information and How to Apply
At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.
Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together because no-one should face the death of their child alone. As CRM Process Analyst and Implementation Lead, you will be instrumental in achieving this vision.
This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG) check.
To be part of the future of CHAS, please click the Apply button and you will be taken to the relevant job details on our website. Here you will find further information including full job description, benefits list and contact details should you have any questions or wish to set up an informal chat.When you are ready to apply you will be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.
The client requests no contact from agencies or media sales.
Housekeeper
Location: Osgathorpe, Leicestershire
Job Type: Part-time, 22.5 hours per week
Contract Type: Permanent
Salary: £20,666 - £25,833 per annum (depending on experience)
Benefits: Generous annual leave allowance, salary exchange pension scheme, life assurance, occupational sick pay, dog-friendly offices.
Closing date: 19-04-2024
If you have experience working in housekeeping or hospitality and you are excited about the opportunity to work for a national assistance dog charity, this could be the role for you!
Their mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social well-being.
To help them create amazing partnerships they need amazing people. They have an exciting opportunity for a Housekeeper to join their dedicated housekeeping team.
This is an incredible role at a prominent assistance dog charity where your role will be a part of their essential work that transforms lives every day.
What you will do:
You will be working within a small team to provide housekeeping cover, cleaning and catering for their on-site training courses, and overnight stays by their clients, staff, or other site users. You will be responsible for ensuring all areas of the site are kept clean to the highest standard and support the housekeeping and catering needs in all aspects of the charity's work.
What they are looking for:
- Highly effective interpersonal skills.
- Excellent communication skills across a range of audiences.
- Experience in providing cleaning services.
- Ability to plan, prepare and cook hot and cold meals.
- Basic understanding of nutrition including knowledge of special dietary needs and food allergies.
- Some knowledge of human physical disabilities.
- Level 2 food hygiene certificate or willingness to obtain one.
- Flexibility to take on additional hours as needed.
You will be happy to work as part of a team and on your own initiative whilst being personable and approachable to all service users. The role requires some heavy and strenuous cleaning duties therefore it is essential that you have the physical capability to carry out these tasks safely.
Most importantly you will be passionate about the transformative impact that their assistance dogs provide to their beneficiaries.
They can offer you:
- Generous annual leave allowance
- Salary exchange pension scheme
- Charity sick pay
- Life assurance
- Employee assistance programme
- Wellbeing portal
- Free on-site parking
- Dog-friendly offices
This role benefits from working at their purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire - some local travel to and from the training centre may be required for weekly shopping trips and collecting/dropping off clients. This is a working training centre therefore you must be comfortable with dogs in the workplace.
The basic hours for the role are 22.5 hours per week, normally 3 days per week however hours will vary depending on charity activities. Some work may include evenings (up to 6.30 pm) and weekends to support on-site training courses for their clients. Working hours will be agreed on a 4-weekly basis. Time off in lieu or overtime pay will be available as appropriate for additional hours worked.
If this sounds like the right role for you, they would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
All interviews will take place at their training centre.
They recognize the benefit of diverse experiences and therefore welcome and encourage applications from all sections of the community. They are a disability confident committed employer.
You may also have experience in the following: Domestic Team Leader, Housekeeping Assistant, Housekeeper, Housekeeping, Cleaner, Cleaning Assistant, Cleaning Operative, Hospitality Assistant, Cleaning Supervisor, Cleaning Manager. Catering assistant, etc.
REF-212 726
Are you looking for an interesting role offered on a 12-month contract basis where you can make the most of great administrative skills and proficiency using office IT while working as part of a friendly team? Then join Shelter as an Operations Assistant and you could soon be making a real difference to people affected by the housing emergency.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The team deliver a range of services, including training on housing and homelessness prevention, housing law consultancy, online resources and projects to support professionals working directly with people at risk of homelessness to get positive outcomes. The team covers all of England and works closely with teams including Learning and Organisational Development, Training and Support, Business Support, as well as our frontline Services and Legal Services.
About the role
Knowledge is power and we run over 1,600 training courses that attract 40,000 delegates each year. Your challenge, together with three other Operations Assistants will be to take responsibility for the administration and operational delivery of all of our courses, including face-to-face training and online via webinars and e-learning. We’ll rely on you to ensure that each course runs smoothly, all delegates and trainers have the instructions and information they need and that the highest level of customer care is provided. Monitoring a number of inboxes, dealing with customer enquiries and bookings, managing financial arrangements and booking speakers, trainers and venues – all are aspects of this vital and varied role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need experience of managing a large and varied administrative workload while adhering to deadlines. You’ll also need the ability to work well both independently and as part of a team. Excellent attention to detail is important too, as is a customer focused approach. You will be proficient in the use of webinar platforms, e-learning platforms, Microsoft Office applications, internet. You’re also happy to provide additional support within the team when required.
Benefits
In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.