Courses manager jobs
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.
We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.
The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.
About this role
The Executive Assistant (EA) to the Chief Executive at Impetus plays a vital role in providing high-level administrative and project management support to the Chief Executive and ensuring the smooth operating of the Senior Management Team (SMT). The EA acts as a key liaison between the Chief Executive and internal/external stakeholders, managing sensitive information and handling a wide range of administrative and executive support tasks.
This dynamic position requires the ability to anticipate needs, think critically, and offer creative solutions to problems with a high level of professionalism and confidentiality.
Key responsibilities
Executive Support:
- Provide sophisticated calendar management for the Chief Executive.
- Serve as the primary point of contact for internal and external stakeholders on all matters pertaining to the Chief Executive, including those of a highly confidential or critical nature.
- Prioritise and determine the appropriate course of action, referral, or response, exercising judgement to reflect the Chief Executive’s style and organisational policy.
- Prioritise inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
- Anticipate the Chief Executive’s needs (e.g. travel bookings, briefings, preparation time) in advance of meetings, conferences, etc.
- Coordinate all SMT meetings and offsites and assist with staff meetings and events as needed.
- Work closely with the Chief Executive to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
- Act as a "barometer," having a sense for the issues taking place in the environment and keeping the Chief Executive updated.
- Provide a "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the Chief Executive and staff, demonstrating leadership to maintain credibility, trust and support with the senior management team.
- Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organisation including: assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expenses.
Governance:
- Act as a liaison and provide support to the Board of Directors.
- Arrange and handle all logistics for Board meetings, sub committees and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials and record meeting minutes.
Operations Support:
- Support a professional and effective office/remote working environment for Impetus staff.
- Assist the Director of Finance and Operations (DFO) with any ad hoc Operations duties and projects, such as an office move, health and safety reviews, optimising remote and agile working.
- Assist the HR and Learning Manager with HR administration, including straightforward queries, recruitment support and ad hoc projects where needed.
Person specification
Essential:
Qualifications and Experience
- Significant executive support experience, acting as a trusted advisor and support to senior colleague/s (ideally within the charity or not for profit sector).
- Good business acumen and a keen interest and understanding of operations support.
- Excellent technical skills. Experience utilising CRM systems effectively; expert proficiency with Microsoft Office; ability to design and edit graphic presentations and materials.
- Exceptional organisational skills and impeccable attention to detail.
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
- Ability to complete a high volume of tasks and projects with little or no guidance.
- Excellent judgement and problem solving; with the ability to make appropriate, informed decisions regarding priorities and available time.
- Excellent project management and planning skills, including effective contingency planning and responsibility for managing actions, people and priorities.
People and Communication skills
- High degree of proactive professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, charity partners, donors, and other external stakeholders.
- Work flexibly, collaboratively and creatively, with the ability to adapt to change, and work effectively as part of a team, remain calm under pressure and support others where required.
- Commitment to a continual focus on improving service to stakeholders, both internal and external.
- Excellent written and verbal communication skills with experience of writing in a variety of formats and communicating complex and sensitive information in a clear, correct, coherent and professional manner.
- Ability to influence and negotiate, presenting arguments or proposals with skill and confidence.
- Ability to maintain a high level of integrity and discretion when handling confidential information, dealing with sensitive issues and managing conflict.
Commitment to Impetus’ mission and values
- Ability to act as an ambassador for the organisation.
- A commitment to equality, diversity and inclusion with the ability to execute work with a diversity, equity, and inclusion lens.
Desirable
- Experience working in the charity or not for profit sector.
- Experience working with a not for profit Board.
- A keen interest in youth and/or education sector.
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 14th July 2025.
Interviews
First round interviews will take place: 21st July 2025.
Second round interviews will take place: 28th July 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.
We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.
We’re looking for a Head of Education and Support that can help us grow and deliver our vital mission. This is a rare chance to design and deliver an education and support programme from the bottom-up, and to build a compelling strategy that offers children, parents and professionals high-quality online safety, mental health and suicide prevention programmes.
You’ll be a proven leader, with the strategic nous to identify and deliver new education programmes from scratch, the deep sectoral knowledge to design and deliver a suite of new education resources, and the commercial insight to scale and build demand from scratch.
As a member of our Leadership Team, your play a central role to help us grow and build our impact. You’ll help shape our outcome-focused strategy, with the standing and skills to communicate and build support for our message and purpose. You’ll thrive on the challenge of building our expanded education and support programme and be driven by the opportunity to deliver change that really counts.
We offer a competitive package that includes:
- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
- annual leave buyback scheme, with the option to purchase up to 5 additional days;
- employee pension scheme;
- £500 employee wellbeing budget;
- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
Applications close: Monday, 28th July 2025.
Main purpose of post
• Provide direct support to people affected by cancer by meeting in
person with or providing digital or telephone support to people using the
service (patients/clients, carers, relatives, professionals).
• Provide high quality information and support within defined level of
competence in relation to cancer. This will include assessment of service
users’ information and support needs (Holistic Needs Assessment/Cancer
Care Review), provision of written or verbal information, supportive
listening and action planning to facilitate self-management.
• Manage referrals from clinical teams in a timely manner, liaising with
clinical teams, primary care teams and community partners where
necessary.
• Provide care coordination around the individual to ensure their
experience of support feels seamless and is transparent, including
support from partner agencies.
What you do
Delivery of information and support to people living with and beyond cancer
and their families
• Provide information and support within level of competence of the post
(Macmillan Levels of Intervention Criteria L1,2,3,4; NICE approved four tier
model of psychological support Level 1, 2 & 3).
• This will include:
• Assess the needs of individuals attending / contacting the service and
identify the required level of intervention.
• Support users sensitively to help them understand clinical information
they have been given (e.g. around diagnosis, treatment, effects of the
illness and treatment, cancer terminology), helping to resolve situations
where users feel they have been given conflicting information. This will
include addressing concerns and queries and working to resolve them and
the ability to recognise and work within the limits of own competence and
responsibility is crucial, referring issues beyond these limits to relevant
people.
• Understand that there will be frequent exposure to distressing/ highly
distressing situations and deal with difficult and highly emotive situations
in a sensitive manner and base decisions on own professional judgement.
• Deal with service users with complex enquiries or support needs, or who
need help in accessing or understanding information, referring to
appropriate members of the wider clinical team (CNS, oncologist) when
appropriate or signpost them to other supportive services.
• Liaise with clinical staff to support patients and carers in distress.
• Demonstrate a high level of skill acquired through relevant training or
equivalent experience whilst demonstrating awareness of the limits of own
practice and knowledge and when to seek appropriate support/ advice.
• Provide supporting information around topics such as reducing the risk of
cancer, healthy living, diagnosis, treatment options, side effects and living
with cancer, in the most appropriate format (e.g. written, verbal, and others
as appropriate to overcome any barriers to communication).
• Provide advice on a range of issues e.g. benefits, travel insurance, and
facilitate access to services e.g. specialist benefits advice, complementary
therapy.
• Liaise with relevant staff at all levels as appropriate both within the charity
and externally to address issues identified, and seek advice with more
complex issues, directly involving others where necessary, e.g. Clinical Lead
(HCP), Cancer Information and Support Advisors, Head of Cancer Support
Services; Clinical Nurse Specialists (CNS).
• Contribute to the development and maintenance of effective relationships
with partner organisations in primary and secondary and the voluntary the
sector via networking, also giving talks and presenting at relevant groups.
• Plan and deliver ‘pop-up’ information clinics, ensuring these pop-up clinics
are evaluated.
• Lead the development and delivery of courses and workshops.
• Lead peer support groups and service-user involvement.
Operational Delivery
• Collect and collate data regarding contacts with people who use the
service both in person and by telephone and produce reports of activity as
required.
• Plan and organise events and displays externally liaising with departments
and agencies as required.
• Lead discrete projects or service improvements under direction of the
Head of Cancer Support Services
• Work flexibly to deliver the objectives of the cancer support service,
including attending events and outreach sessions across South Yorkshire,
North Derbyshire and Bassetlaw.
• Ensure service user participation in development of the service, including
facilitating forums and meetings.
• Facilitate open and effective communication with multi-professional
teams, both internally and externally.
• Maintain systems and processes to promote a healthy, safe and secure
working environment and maintain accurate documentation and report
any concerns.
• Act as a role model by demonstrating expertise and maintaining
credibility, ensuring a positive image of Weston Park Cancer Charity is
maintained.
General Duties
• Report accidents and incidents as per Weston Park Cancer Charity’s policy.
• To be an ambassador for the charity.
• Demonstrate a positive and supportive attitude to staff and volunteers and
uphold the philosophy and values of the charity.
• Respect confidentiality applying to all WPCC areas. Adhere to GDPR policy.
• Be proactive with your training and development needs, maintain relevant
professional registrations and adhere to codes of practice.
• Participate in team meetings and events.
• Adhere to all WPCC’s policies and procedures including Health and Safety
regulations, Equal Opportunities and Safeguarding.
The above job
Location: Hybrid – London office (King’s Cross) and remote working
⏳ Hours: Full-time (37.5 hours per week)
Salary: £30,000 per annum
Contract: Permanent
Help Students Get Further
One in three students leaves school each year without a pass in GCSE English and maths – rising to over one in two for young people from disadvantaged backgrounds. Without these qualifications, young people face barriers to further education, apprenticeships, and employment opportunities.
Get Further exists to change this. Our award-winning tuition programme helps students in further education to gain GCSE passes in English or maths. We place highly qualified tutors into colleges and training providers, delivering a bespoke curriculum proven to boost confidence and results. Students on our programme are twice as likely to improve by at least one grade, compared to the national average.
To help more students succeed, we’re looking for a Finance and Operations Officer to support our day-to-day operations and help drive our growth and impact.
Why Work for Us?
Our central team of 26 is united by a shared mission to tackle educational disadvantage. We promote a supportive, inclusive and collaborative working culture, guided by our core values:
Bold | Optimistic | Ambitious | Tenacious
Our benefits include:
-
36 days of annual leave (including bank holidays)
-
Flexible hybrid working
-
Ongoing learning and professional development opportunities
-
Cycle to Work scheme
-
Termly in-person team development days in our London office
-
The chance to work in a fast-growing, mission-led charity making a tangible impact
About the Role
As Finance and Operations Officer, you will report to the Operations and Systems Manager and act as the go-to person for day-to-day queries around finance, HR, IT, and office operations.
This is a varied and hands-on role, ideal for someone who enjoys multi-tasking and problem-solving, and is looking to grow their career in charity operations, finance, or HR.
Key Responsibilities:
Finance:
-
Maintain day-to-day bookkeeping using Xero (invoicing, coding, bank reconciliation)
-
Prepare and issue contracts and invoices
-
Lead on credit control and payment runs
-
Support payroll and tutor payment reconciliation
-
Assist with monthly management accounts and financial reporting
HR and Policies:
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Keep staff policies and the Employee Handbook up to date
-
Coordinate recruitment logistics, from job adverts to interview scheduling
-
Support onboarding, pre-employment checks, and setting up new starters
-
Manage staff benefits administration (e.g., pensions, EAP, training, Access to Work)
IT and Equipment:
-
Support IT equipment logistics
-
Be the first point of contact for staff IT queries
-
Liaise with our external IT provider
Office and General Operations:
-
Manage office supplies and facilities (liaising with our office partner charity)
-
Monitor shared inboxes and respond to internal queries
-
Support cross-team administrative projects
Person Specification
We’re looking for someone who is:
Essential:
-
Passionate about Get Further’s mission to tackle educational inequality
-
Trustworthy with confidential data (HR, finance, payroll)
-
Proactive, organised, and able to manage multiple tasks
-
Confident with numbers and financial information (experience in Xero or willingness to learn)
-
Strong with IT systems (including Microsoft Office)
-
A clear communicator with excellent written and verbal skills
-
A problem-solver with a positive, can-do attitude
-
Familiar with GDPR principles and data protection compliance
-
Comfortable learning new systems and digital tools
-
Able to work independently and collaboratively within a small, busy team
-
Committed to safeguarding and safer recruitment practices
Desirable:
-
Experience using Xero or a similar finance system
-
Familiarity with Salesforce or other CRM systems
-
Knowledge of the further education (FE) sector
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
A truly rewarding role…supporting local people facing food insecurity
Job Title: Culinary Chef and Trainer
Location: Birmingham
Hours: Full-time, 40 hours per week
Contract: Permanent
Salary: £34540 per annum
About FareShare Midlands
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.
The Role
We’re looking for a Culinary Chef Trainer for our brand-new purpose built Commercial and Training Kitchen in The Coronation Food Project Hub, Birmingham, helping combat food insecurity by providing affordable, nutritious surplus food in a dignified and supportive environment for underserved communities. In addition to catering skills, you will need to demonstrate a passion for reducing food waste through innovation and creativity.
Working closely with FareShare Midlands Head of Operations you will develop and mobilise the kitchen and catering service(s) for The Coronation Food Project, enabling significant increase in FSM’s reach, support and impact in tackling food insecurity. You will play a lead part in managing our flagship Kitchen, producing high quality meals from surplus food as well as catering for large corporate events. We are keen to grow a Catering skills programme in line with our Employability strategy and you will need to play a key role in informing and shaping the training programmes. Like most charity roles, this is as much a “hands on” as well as management role.
Key Responsibilities
Food Preparation and Cooking
- Plan, prepare and cook high quality, innovative meals in a timely manner for staff, volunteers, visitors and the public as well as larger catering events, ensuring variety, nutritional balance, and high standards of taste and presentation.
- Ensure all food is made according to the recipe and portion control standards
- Adapt menus based on seasonality and availability of surplus food
- Address any feedback or special dietary requirements to ensure a high level of satisfaction, improving offerings
Menu Planning and Development
- Develop and create new recipes in collaboration with the staff, volunteers and local organisations
- Innovate dishes that align with the organisations concept and demand
- Monitor food trends and implement them in the menu, while maintaining FareShare’s brand and ethos
- Create and deliver menus for corporate events
Training
- Develop and coordinate the delivery of catering skills and cookery courses to individuals of all ages and abilities within The Coronation Food Project Hub Kitchen, ensuring equipment, resources and ingredients are appropriate to each class
- Supervise members of staff & volunteers supporting the delivery of cookery classes
- Participate in staff reviews, appraisal and personal development scheme
- Undertake further training as required
Kitchen Management
- Oversee kitchen team, including training, scheduling, and managing their daily tasks.
- Ensure proper stock control, including the procurement of ingredients, maintaining inventory, and minimising food waste.
- Manage food costs, portion control, and kitchen meeting budgetary requirements.
- Work to guidelines from key stakeholders such funders, Public Health etc. keeping up to date with changes in food policy, strategy and dietary advice.
Health, Safety, and Compliance
- Implement, manage and monitor all food safety standards, policies and protocols including sanitation, food safety, storage and food handling and distribution.
- Oversee the cleanliness, organisation, and hygiene standards of the kitchen, ensuring compliance with HACCP, COSHH and food safety regulations, ensuring effective and timely liaison with Environmental Health Officers.
- Compliance with the Health and Safety at Work Act, with specific responsibility for the health safety and welfare of all personnel within their control.
- Reports all accidents and/or incidents and near misses in accordance with the organisations’ procedures.
People Management
- Working closely with the Head of Operations and Food, provide effective leadership, management and supervision to kitchen staff, volunteers, setting clear priorities and targets.
- Ensuring that staff and volunteers understand their role responsibilities in line with FSM overall mission and have the resources, capacity and capability to effectively undertake their duties.
- Ensure and support adequate training and development of staff and volunteers within the team.
- Participate positively in FSM people management processes ensuring organisation and team development, undertaking all aspects of line management responsibility including supervision, development and appraisals for teams.
- Ensure the service is delivered by teams in accordance with FareShare Midlands Equality, Diversity and Inclusion and Staff Wellbeing Policies and maintain the values and culture of the FSM.
- Recruit, support and manage volunteers and staff teams.
Person Specification
Essential Experience, Skills & Competencies
- Minimum of 3 -5 years in a Chef/Kitchen Manager/ CDP or similar role.
- Expertise in various cooking techniques and styles.
- Ability to engage with a diverse range of people including corporate guests with strong customer service skills.
- Strong leadership, time management, and organisational skills.
- Ability to work under pressure and handle multiple tasks.
- Knowledge of kitchen safety, food hygiene, and sanitation regulations.
- Intermediate food hygiene level 3.
- First Aid Certificate.
- Able to travel and work weekends.
Desirable Criteria
- Experience of working in a charitable organisation
- Experience of working with volunteers in a charitable setting
- Experience of working with surplus food
- Culinary degree
- Mentoring/ Coaching experience
Competencies and behaviours
- Creativity and passion for food.
- Attention to detail.
- Excellent communication and interpersonal skills.
- Team-oriented and a strong leader.
- An understanding of, and sympathy with FareShare’s mission.
- Flexibility of approach and ability to work in a team and across other internal teams.
How to Apply
To apply, please submit:
- A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
- Your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
“Right to Work” in the UK status is required.
Closing date: Monday 14th July 2025, 9 am
Interviews: As soon as possible and during week commencing 14th July 20
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
Are you an organised and detail-focused individual looking to make a difference through your work?
Join our dedicated team in Northampton in a role that helps keep vital services running smoothly.
As an Administrator, you will support the Services and Partnerships team by carrying out a wide range of essential administrative tasks. Your work will play a key part in the efficient operation of our National Support Services, helping colleagues deliver timely and accurate support across the organisation. This is a great opportunity if you have strong organisational skills and experience working in a modern, digital environment.
Key Responsibilities:
- Fulfil information and literature requests within agreed timeframes
- Manage stock of information resources at both internal and external sites
- Create and update records using our CRM system, including updating and producing reports
- Send introductory letters and General Data Protection Regulation (GDPR) forms for new referrals
- Update CRM records, including condolence correspondence
- Create and send memory, treasure, and teenage boxes
- Create purchase orders and liaise with suppliers for timely dispatch and payment
- Process feedback forms for the National Support Services team
- Maintain and update SharePoint with relevant information
- Handle all tasks in line with organisational values, policies on data protection and confidentiality
About You:
- Experience using online case management systems
- Understanding of data protection and safeguarding practices
- Ability to manage your own workload and prioritise effectively
- High level of accuracy and attention to detail
- Able to meet tight deadlines under pressure
- Confident using Microsoft Office, especially Outlook and Excel
- Strong communication skills when working with colleagues and external contacts
- Committed to maintaining confidentiality and respectful work practices
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 4 days per week. For the initial 6 - 8 week training period, 5 days per week office attendance is required. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience of operating in a modern digital workplace with experience of online case management systems and an understanding of the importance of data quality and data protection
- Experience in delivering excellent customer service to both internal and external customers
- Ability to organise, manage and prioritise own workloads
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is a fantastic opportunity for someone looking to contribute meaningfully to a values-led organisation. If you are ready to bring your skills and experience to the Administrator role, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Learning and Skills Development Co-Ordinator will lead on developing a program of training, learning, volunteering and work experience for the residents of Homeless Oxfordshire that increase self esteem, engagement and motivation. You will work collaboratively and creatively across the organisation, as well as with partners, stake-holders, and the wider community. Improving community relations and help us secure support from local training providers and employers where resident participation in the wider community will help break down stigmas surrounding homelessness and addiction.
Some of your responsibilities will include:
- Devise and deliver a structured programme of training and education (both formal and informal) to improve our residents' skills and confidence which prepares them for the next stage of their lives.
- As part of the LEAP team work closely with the Activities Co-Ordinator to deliver a comprehensive programme of engagement, developing skills to move away from homelessness.
- Work with partners and residents to design training that is tailored to the needs of our residents.
- Develop and maintain external relationships with local training providers, organisations and employers to find various opportunities and maintain those relationships.
- Support on design of the peer mentoring training and traineeship programmes.
- Identify and support volunteering opportunities.
- Take a strengths-based approach to facilitate teams and residents identifying their talents, skills and build their self-esteem.
- Comply with Homeless Oxfordshire’s policies and procedures
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
About LEAP
LEAP is built on the foundation of strong, supportive relationships that empower residents to move towards stable, independent living. Through one-to-one key worker support, trauma-informed care, and community engagement, residents rebuild trust, form friendships, and gain confidence. Activities like gardening, arts and crafts, and creative writing foster connection and personal growth, while group involvement helps residents feel part of a wider community. LEAP also supports residents to take steps into peer mentoring, volunteering, and training, helping them build positive networks beyond their immediate circle and develop the skills and confidence to thrive independently.
At LEAP, community involvement is at the heart of their work. Empowering residents through co-production is a key organisational goal. LEAP offer a range of inclusive engagement methods—from informal gatherings like group breakfasts and creative activities, to structured sessions such as support needs mapping and Residents’ Forums. These forums provide regular opportunities for feedback and co-design, with input reaching senior management and trustees. They are enhancing resident engagement by developing a mutual support network for staff with lived experience of homelessness and/or addiction. This group will shape services and policies, and guide resident outreach. LEAP also collaborates with local partners like RAW, a social enterprise offering training and employment to those with lived experience, and strengthens ties with adult education providers such as Abingdon and Witney College. We also create pathways to volunteer with cultural institutions like the University of Oxford Museums.
LEAP empowers people with lived experience of homelessness and/or addiction, helping them build the confidence and skills needed to move towards independent living and employment. Over three years, the project aims to support 750 individuals. Through a wide range of engaging and meaningful activities, residents will experience positive outcomes such as increased confidence, self-esteem, and a sense of inclusion. They will build supportive networks, learn key life skills and access training, volunteering, and employment opportunities. Many will gain qualifications and secure long-term accommodation. The project strengthens peer support and enables residents to shape services through formalised Residents’ Forums, ensuring their voices influence senior decision-making. For Homeless Oxfordshire, LEAP enhances our capacity to deliver peer-led support, builds staff knowledge, and informs service improvement. Wider community benefits include reduced stigma around homelessness, stronger partnerships with employers and organisations, and improved understanding of the issues faced by our residents—ultimately contributing to a more inclusive and compassionate society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Passionate about educational equality? Join our team and make a difference.
Location: Hybrid, with monthly visits to our London office and regular college travel (2/3 days a week, with up to 4/5 days in busy periods).
Travel: You will be required to regularly travel to your assigned colleges, so reliable means of transport (e.g. car/bus/train) is essential. Colleges you may need to travel to include: Hopwood Hall and Wirral Met.
For travel to the London office, you will be able to claim expenses.
Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).
Salary: Competitive, including London weighting where applicable.
Start Date: July 28th 2025.
Duration: Fixed term until end of May 2026, with potential for extension.
Benefits
✅ 36 days of annual leave (including bank holidays).
✅ Flexible working options (hybrid & remote available).
✅ Professional development and training opportunities.
✅ Termly in-person team development days in our London office.
✅ Be part of a growing, mission-driven organisation making a real impact.
About Us
Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.
We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.
About the Role
As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.
Programme Coordination
- Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
- Prepare for programme launches, including timetabling of sessions and logistical planning.
- Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
- Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
- Prioritise safeguarding and student safety at all times.
Tutor Performance and Delivery
- Oversee tutor task and session management to ensure consistent, high-quality delivery.
- Conduct regular check-ins with tutors, providing guidance and feedback.
- Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.
College Relationships and Programme Logistics
- Build and maintain strong relationships with college staff to ensure seamless programme delivery.
- Manage logistical preparations, including scheduling sessions and room bookings.
- Maintain clear communication with college stakeholders and contribute to impact reporting.
- Support contract renewal discussions to sustain and expand partnerships.
Creative Problem-Solving and Innovation
- Identify and implement operational improvements to enhance programme efficiency.
- Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
- Lead special projects aligned with your interests to further our mission.
Championing Get Further’s Vision and Values
- Represent Get Further’s values in all interactions with students, tutors, and external partners.
- Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
- Collaborate with the wider team to support the charity’s strategic priorities.
About You
- We are looking for individuals who are passionate about our mission and demonstrate the following:
- A strong commitment to tackling educational inequality and supporting disadvantaged students.
- Ability to thrive in a fast-paced, dynamic environment.
- Excellent attention to detail and high standards for student success.
- Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
- Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
- Strong organisational skills, time management, and ability to work independently.
- IT proficiency, particularly in Microsoft Word and Excel.
Desirable:
- Experience in education programme delivery.
- Familiarity with Salesforce.
- Understanding of the further education sector.
- Interest in or commitment to a career in the charity sector.
How to Apply
Complete our online application, including your CV (max 2 pages) and responses to the 3 application questions.
Suitable candidates will be considered on a rolling basis until the position is filled.
Use of AI in application: We recognise that AI can be a useful tool when drafting your job application. But when misused, it can make your application generic and lack individuality, meaning your application won't stand out. If you do use AI, please make sure you use it wisely, and ensure that the final application reflects your unique personal experience, accomplishments, and skills.
Join Us in Making a Difference.
Apply now and be part of a team dedicated to empowering students.
Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
Join Dementia UK as a Academy Learning Support Officer and be part of a team dedicated to improving the lives of families affected by dementia through the learning and development of Admiral Nurses.
Working closely with the Admiral Nurse Academy Support Manager and wider team, you will play a key role in supporting the delivery of high-quality learning opportunities through our learning management system, Blackboard. This includes assisting the Virtual Learning Environment Design Officer in designing and building online courses and modules, supporting with storyboarding, content organisation and the development of interactive activities. You will use digital tools such as Articulate, Vyond and Padlet to help create engaging, accessible e-learning materials. You will also contribute to planning and progress meetings with the Academy team and subject matter experts.
You will help maintain our external-facing Dementia UK Academy platform, currently in development, by managing content updates, registrations, learner queries and event support. As first-line support for learners, you will also troubleshoot basic technical issues.
In addition, you will provide administrative support to ensure the smooth delivery of Admiral Nurse Academy activities such as webinars, masterclasses and both internal and external online events. This will include assisting with scheduling, coordinating logistics, updating project trackers and communicating with Admiral Nurses, learners and key stakeholders.
To succeed in this role, you will have experience supporting the design and delivery of online learning content, with a good working knowledge of platforms such as Blackboard and digital tools including Articulate, Padlet and Vyond. You will be confident working collaboratively with both internal teams and external stakeholders and have project coordination or management skills, along with the ability to use or a willingness to learn project management software.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recrutiment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about criminal justice and want to work from home for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you!
The Welcome Directory is a multi-faith organisation dedicated to supporting the successful resettlement of prison leavers across England and Wales. We facilitate equal access to faith-based social inclusion while challenging stigma and discrimination as a vital and effective pathway for positive mental wellbeing; helping people to turn their lives around in the long-term and break the cycle of reoffending. We work at the grassroots level to build community capacity, create positive attitudinal change and to build more inclusive and thus resilient communities.
We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency.
Whilst this is a 6-month contract, there is the potential to extend where funding permits.
The role will include:
Leading on operational projects, including:
- Faith community engagement
- Processing faith/ belief community registrations and maintaining records
- Approaching existing and prospective faith/ belief communities, including follow up to the annual survey and periodical team campaigns
- Assisting with the production of the annual physical directory
- Co-ordinating the annual Affiliates Scheme
- Researching new initiatives or solutions
Supporting events, including:
- Support in the administration of the online Prisons Awareness Course and other webinar events, including technical support
- Planning bi-annual team days and any one-off events, in consultation with the Project Manager
- Planning bi-annual team campaign periods, in consultation with the Project Manager and Monitoring & Evaluation Officer
- Preparing resources and/or PowerPoint presentations and booking logistics, in consultation with the Project Manager and the Communications & Fundraising Officer
Leading on administration, including:
- Answering phone, email, and letter enquiries
- Purchasing of supplies and dispatch of resources
- Co-ordinating and setting up meetings
- Collating routine data and creating trackers to support operations
- Creating an annual team planner
- Taking minutes at specific meetings
- Leading on team password management
- Following up with stakeholders as required
Supporting on financial operations, including:
- Processing expenses claims and issuing internal invoices
- Paying-in cheques and paying external invoices
- Maintaining the organisational asset register
- Obtaining Gift Aid declarations
As a small, well-respected charity in the criminal justice sector, we offer staff:
- Opportunity to gain experience in the criminal justice sector, including a prison visit
- Remote working
- Working in a small, supportive team
- Regular team days
The full Job Description and Person Specification can be found on the attached.
Should you have any questions about the role, please get in touch by email.
The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application as soon as possible.
To help faith communities become places where people who leave prison find welcome, acceptance and appropriate support.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Training Coordinator plays a key role in supporting delivery of training for the Award network.
Working closely with internal teams and external partners, the Coordinator ensures training content is
relevant, accessible, and effectively delivered across various platforms.
Key Responsibilities
- Assist in the development, scheduling, and coordination of the organisation’s training offer to our various operators.
- Coordinate logistics for instructor-led online workshops including setting the schedule, identifying and preparing trainers and Foundation Representatives.
- Ensuring learning related operational procedures are understood and implemented across training.
- Provide administrative support to our Global Training Panel, including communications,
- scheduling, and tracking participation.
- Assist in sharing and promoting training content through established communication channels.
- Collect and compile feedback from training participants to support continuous improvement.
- Upload and maintain training content on the delivery platform in collaboration with the Digital Programmes team.
- Help track and report on training participation, outcomes, and budget utilisation as required.
- Maintain records of training sessions, attendance, and evaluation results.
- Use translation software to maintain and update translated materials as required.
- Use course creation software to maintain, update and create content as required.
- Coordinate training for our Global Training Panel and Operator trainers through the Trainer
- Development pathway.
- Assist with coordinating executive training programmes.
- Build effective working relationships with staff, volunteers, and partners to support a culture of learning and capacity development.
- Contribute to the ongoing improvement of training processes and documentation.
- Perform other related duties as needed to support the success of training initiatives and the broader goals of the organisation.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.

The client requests no contact from agencies or media sales.
Position: Volunteer Coordinator
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office based in London with flexibility to work from home
Salary: Starting from £26,384 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you passionate about engaging communities and empowering volunteers? The MS Society is looking for a Volunteer Coordinator to support our Community, Events & Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by multiple sclerosis.
As a Volunteer Coordinator, you will:
- Plan and manage volunteering opportunities across our income generating activities.
- Recruit and onboard new volunteers, ensuring an outstanding experience.
- Create and deliver engaging volunteer campaigns to grow our community.
- Support and maintain strong relationships with volunteer organisations and local partners.
- Monitor and improve volunteer engagement and retention to strengthen our impact.
About You
We’re looking for someone who:
- Has experience working with and recruiting volunteers.
- Can build strong relationships with diverse communities.
- Has excellent organisational and communication skills.
- Is confident using IT systems, including Microsoft Office and CRM platforms.
- Is creative, enthusiastic, and passionate about supporting the MS Society’s work.
Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS.
Closing date for applications: 9:00 on Thursday 10th July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support Mentor
Location: Based in service, Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Short walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines)
Unfortunately this location does not have step free access
Salary: £27,000
Shift Pattern: 37.5 hours per week on a rota which includes day and late shifts, bank holidays, and weekends. Hours will range between 09:00 - 17:00 and 13:00 - 21:00
About the role
Our residents in this service have experienced long-term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery.
In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals.
About you
We're looking for someone who has a true passion for what we do as an organisation, and particularly in supporting those who have faced homelessness and may have other complex needs. Our residents needs are at the forefront of service delivery, so someone who can build trusting professional relationships is key. You will be adaptable, proactive, and able to use your initiative to resolve challenges.. You will be able to work within a team, and have previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, putting their needs first for the team to be able to deliver support to their needs. What are we looking for:
- Understanding of the needs of those who have faced homelessness and have various complex needs including mental health, substance use, and alcohol dependency
- Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding of the housing and social needs of people with multiple and complex needs
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Sarcoma UK exists to support everyone affected by sarcoma and to ensure their voices shape everything we do. As we prepare to launch our new five-year strategy, this pivotal role will help embed lived experience at the heart of our work.
We are growing our existing Involvement Programme to ensure patients, families, and supporters are meaningfully involved across all areas of Sarcoma UK’s work. As Involvement and Volunteer Coordinator, you will lead the development of our volunteering and involvement infrastructure creating impactful opportunities that inform our services, drive engagement, and raise awareness of sarcoma.
Reporting to the HR and Governance Manager, you’ll work collaboratively across all internal teams and externally with people affected by sarcoma and their support networks. This is a unique opportunity to shape how we involve our community, build capacity, and deliver on our strategic goals.
Benefits
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
Our Values
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes
Duties and Responsibilites:
Involving people affected by sarcoma
- Strengthen and support our existing Involvement Network, keeping members engaged and informed.
- Facilitate a variety of inclusive involvement opportunities for people affected by sarcoma, reflecting diverse capacities, interests, and abilities, and ensuring these align with our Equality, Diversity, and Inclusion (EDI) framework.
- Recruit, induct, and train new Involvement Network members, promoting the network through Sarcoma UK’s communication channels.
- Develop systems to capture meaningful feedback and measure the impact of involvement activities.
- Collaborate with colleagues within Sarcoma UK to create and facilitate meaningful involvement opportunities that engage people with lived experience in our work, ensuring these opportunities are inclusive, accessible, and aligned with our strategic goals
- Champion the voice of patients and families across Sarcoma UK’s work.
- Produce and distribute a regular involvement newsletter to communicate opportunities, updates, and information about the work of Sarcoma UK.
Volunteer Management
- Develop and implement a volunteering programme aligned with Sarcoma UK's organisational objectives.
- Design and maintain efficient systems for the recruitment, screening, induction, and support of volunteers.
- Act as the initial point of contact for volunteer recruitment and onboarding, before handing over management to the relevant staff member (e.g. fundraising event organiser or project lead) depending on the role.
- Define clear volunteer roles and pathways that deliver impact and reflect volunteer motivations and interests.
- Plan and deliver engaging training for volunteers based on role requirements.
- Maintain accurate volunteer records using our database (Raiser’s Edge NXT).
- Develop and manage volunteer policies, procedures, and risk assessments.
- Ensure compliance with volunteering regulations and best practice.
- Monitor, evaluate and report on the impact of volunteering initiatives.
- Administer volunteer expenses and coordinate recognition within agreed budgets.
General
- Support cross-organisational projects that involve people affected by sarcoma.
- Attend Sarcoma UK events and contribute to the wider work of Sarcoma UK.
- Travel occasionally to meetings and events. Occasional evening or weekend work may be required (time off in lieu will be given).
- Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
Position: Senior Individual Giving Officer (Development)
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London. With flexibility to work remotely.
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you an experienced fundraiser looking to take the next step in your direct marketing career? Do you want your work to make a real and lasting impact?
We’re looking for a motivated, organised and creative Senior Individual Giving Officer to join our ambitious and supportive development team at the MS Society.
You’ll play a key role in planning and delivering multi-channel fundraising campaigns and supporter engagements projects to time, income targets and expenditure budgets. You’ll have space to be creative, freedom to test new ideas, and the chance to shape the future of our development programme.
This is an exciting opportunity for someone who’s already worked in an individual giving role and is ready to take on more responsibility. You’ll be organised, with a strong eye for detail and a proven track record of managing successful direct marketing campaigns from start to finish. You’ll analyse results, test new ideas, and find ways to improve future campaigns.
With great interpersonal skills, you’ll work collaboratively with internal teams and external suppliers to deliver high-quality campaigns and build relationships with supporters. With a creative and enthusiastic approach, you’ll take ownership of your work, shape our individual giving programme, and make a real difference to people living with MS.
We’re committed to equality, diversity and inclusion, and we encourage applications from people of all backgrounds and experiences—especially those with lived experience of MS or disability.
Closing date for applications: 9:00 on Friday 4 July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
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