Creative Support is seeking a dynamic and highly motivated Senior Service Manager to lead the operational management of a range of community-based services across Sandwell and Dudley.

As the Senior Service Manager, you will be responsible for maintaining an overview of all community-based services in Dudley and Sandwell, leading a highly motivated team of managers and contributing to the further development of services within the region.

At these services, we provide quality care and support to individuals with a learning disability, autism, including people with additional complex care and communication needs. You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector in support of people with learning disabilities and mental health needs. You must be highly proactive, resourceful and possess an analytical approach to problem solving.

As the Senior Service Manager you will ensure the service is of the highest quality, meeting all CQC standards and contract requirements and that this can be demonstrated through comprehensive quality and contract monitoring processes. You will also hold the CQC registration for the Dudley and Sandwell area. We are very keen to develop new services that meet local needs and promote opportunity, choice, health and wellbeing.

You will ensure that the care and support delivered is truly personalised and provided in accordance with agreed care plans, enabling service users to enjoy wellbeing, quality of life and community connections. You will promote and re-inforce a culture of responsive, person-centered practice and active support across the service, with relationships based on respect and unconditional positive regard.

Your rewarding role will include responsibility for:

• Recruitment and selection of staff matched to needs of service users
• Management and support of a team of managers and senior staff
• Deployment of staff to meet the needs of service users
• Ensuring continuous, reliable and consistent service delivery at all times
• Maximising positive outcomes for all service users
• Performance management
• Auditing and Quality Assurance
• Compliance with CQC & commissioner expectations and standards
• Contract management
• Providing excellent customer care to all stakeholders

A current, clean UK driving license is essential for this role, you will be required to drive across Sandwell, Dudley and the West Midlands. You must have at least three years relevant experience of supporting people with learning disabilities and/or autistic spectrum conditions and at least two years’ experience of managing and supervising staff.

This role offers unique and challenging opportunities, bringing great job satisfaction and career development opportunities. We provide accredited management training and health and social care diplomas through our own training academy, as well as local coaching and mentoring by experienced qualified social care practitioners. We may support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands-on management culture.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

To build a fair education for all, we need to unlock the potential in all children – not just some. Together, we’re making it happen. Every day, our work takes us closer to a better future. But we need to do more. It’s a big challenge – and we need your help to take it on.

We are seeking an exceptional fundraiser who is passionate about making education fair for every child. This is a critical role in the Partnerships Team at Teach First and will suit a strategic thinker with brilliant relationship skills. The Partnerships team at Teach First manages over £4m of the charity’s voluntary income. We work with over 35 businesses from a variety of sectors from finance to fashion. The team is focused on growing long-term strategic relationships with our partners to meet our annual fundraising targets, so that we can recruit great teachers, develop brilliant leaders and support thriving schools.

As Partnerships Manager, you will oversee corporate accounts, many from the FTSE 100 and you will be responsible for managing and growing their income.  As a creative person you will thrive on delivering memorable donor experiences. We are looking for two Partnerships Managers to join our team.

• Do you have proven experience of Partnership Management with a track record of growing your own accounts and/or supporting senior fundraisers to do so?
• Can you network and develop relationships at all levels?
• Do you have persuasive verbal and written communication skills?
• Do you have initiative and the flexibility to deal with multiple tasks / multiple internal and external stakeholder needs?
• Are you confident in project management including project design, planning and delivery?
• Are you a strong team-player able to work with both national and regional teams?

Yes to the above? Then we want to hear from you. You might be our next Partnerships Manager.

Take a look at the job description and then complete an application on our careers website. Make sure you’ve got your CV and cover letter showing how you meet our essentials ready to upload.

Are you looking for a role that is diverse, stimulating and rewarding every day? We are looking to recruit a vibrant Support Coordinator to join our supported living management team in Cannock Chase, Staffordshire. The ideal candidate will be a caring and compassionate leader with excellent communication skills and a passion for supporting individuals with learning disabilities.

You will be responsible for the management of our supported living services located in Cannock Chase, Staffordshire. You will need at least two years of experience of supporting people with learning disabilities and experience of staff supervision and management. Driving is also an essential requirement for this role as you will be expected to travel between services.

You will be responsible for managing our excellent staff team and supporting our services users. You will ensure that our service users are encouraged to fulfil their passions and enjoy a range of activities within their homes and out in the community. Our service users love shopping, afternoon tea, walking, going to restaurants and much more.

Support Coordinator Duties:

• Leading on the quality of the service and to ensure that it meets our quality standards and that of Care Quality Commission,
• Ensure we meet the needs of the service users we support and fulfil our contractual requirements,
• Provide direct care and support to service users including giving personal care
• Co-ordinate tailored Personal Support Plans for service users,
• Coach, advise and mentor staff in all aspects of service delivery,
• Encourage service users to engage in a range of activities that meet their health, wellbeing and cultural needs,
• Develop warm and trusting relationships with service users and their families enabling them to enjoy their time at the service to the fullest,
• Work closely with senior management and other bodies/health and social care professionals
• Willingness to work flexibly according to the needs of our services.

Benefits of working with Creative Support:

• A one-off bonus of £100 upon successful completion of the 4-month probationary period.
• Competitive pay and a pension with company contribution and 28 days annual leave,
• Company paid enhanced DBS for all staff
• Free employee support programme
• All our staff are supported 24/7 by our out-of-hours teams
• Support to complete the nationally recognised Care Certificate and Social Care Diploma

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period. 

Do you have the commitment and positive values to make a difference to the lives of people we support in Birmingham?

Creative Support is a non-profit organisation which provides high quality person centred social care services for people with learning disabilities, mental health and other needs. We are currently recruiting a Recovery Coordinator to join the management team at the Birmingham Mental Health & Wellbeing Hub Service.

As a Recovery Coordinator, you will be working alongside both the Project Manager and Service Manager; supporting a vibrant programme of recovery and wellbeing support for people with severe and enduring mental health needs. This service is delivered from Hubs in Yardley and Northfield by a dedicated team of Recovery Navigators and volunteers. The role will require you to work flexibly across both locations.

As a Recovery Coordinator you will assist in the operational management of high quality, meaningful and effective Hub based services for individuals with a range of mental health needs.

Key responsibilities include:

• Deputising and supporting the management team in co-ordination of all aspects of service delivery.
• Ensuring pro-active referral allocation and caseload management.
• Leading on the recruitment, supervision and embedding of volunteers within the service.
• Promoting and increasing co-production, service user involvement and positive partnerships.
• Ensuring the effective day-to-day running of the Hubs, guaranteeing a high quality service is delivered at all times.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

About the role:

This role will lead the Regular Giving team and implement the Regular Giving programme working across a mix of donor acquisition channels and retention strategies to ensure long term sustainable income and to maximise donor lifetime value.

The Regular Giving Manager is a new role within the Supporter Engagement Team, and will play an essential role in our plans to grow NHS Charities Together by helping to deliver our five-year fundraising strategy. The emphasis of this role is to both recruit and retain the support of regular givers.

You will have a track record of delivering regular giving fundraising activity within a not-for-profit organisation. This will require strong analytical and strategic planning skills, confident communication skills, and an in-depth knowledge of the fundraising market and regulation.

Who we are looking for:

We are seeking an exceptional Regular Giving Manager who has experience in delivering a successful Regular Giving programme.

Suitable candidates will have worked within all aspects of Regular Giving, ideally bringing experience of lottery and face-to-face.

This person needs to be a creative and critical thinker, who finds solutions to complex challenges. It may be that you are currently working in a generalist Individual Giving Manager role in a smaller charity, or equally part of a larger IG team and seeking a role where you will have greater input on strategy.

We are looking for ambition, determination and passion to help support our incredible NHS, as they continue to take care of our nation through immensely challenging times.

Location: NHS Charities Together offers and encourages flexible working.  You will be required to work from the Warwick office regularly which is the official place of work, as well as travel to other locations, primarily for the purposes of NHSCT’s events and supporting the members, supporters and key stakeholders.

The closing date for applications is Tuesday 30th November 2021.

1st interview: Tuesday 7th December

2nd interview: Tuesday 14th December

For more information please refer to the recruitment pack. 

Work with us

The Vegan Society is an anagram of The Nicest Voyage. Quite fitting, we think, as for many people veganism is a journey – and a pretty remarkable one at that. Regardless of where you are on your vegan journey, our staff are on hand to make it easier, healthier and more fun. If you think you’d be great at helping others with this, read on, as this may be right up your street.

The Vegan Society makes veganism more accessible and an easily adopted approach by supporting individuals, policy and decision makers, caterers, manufacturers, health care professionals and the media.

Who we’re looking for

Are you passionate about changing the way we treat animals? Do you want to help reduce damage to our environment? Do you want to encourage people to enjoy healthy vegan food that looks good and tastes great? We’re looking for an enthusiastic Development Manager who can help to support both individual behaviour change and system change.

Equality, Diversity & Inclusion

The Vegan Society as an organisation values equality, diversity, and inclusion. We want to be an organisation that tackles any structural discrimination or prejudice. We are actively trying to increase diversity in our organisation and encourage applications from all sections of the community. We will offer an automatic interview to all candidates who meet our essential criteria and who identify as from an under-represented race or ethnicity or as deaf, neurodiverse, or living with disability.

The role

The Development Managers primary objective will be to identify new business opportunities and translating these into appropriate projects and strategies. They will lead on a diverse range of projects for the Business Development Department including those supporting the international expansion of the Vegan Trademark and activities related to the development of the VEG 1 brand. 

The role will be dynamic, managing existing projects, delivering innovation projects from other teams and bringing their own ideas to life. There will be a strong focus on reporting, delivering income targets, analysing data and trends, as well as developing excellent external relationships. 

A key element of the role will be to develop the existing Partnerships function including, designing and influencing its future strategic direction via strategies and horizon scanning, bringing on board new and exciting partners that deliver added value to our stakeholders and taking a thorough, creative, and collaborative approach to how we work internally.

The successful candidate will have significant business development experience ideally within the charity sector, a proven track record of delivering income targets, solid project management experience and a good understanding of sales and marketing theories. 

As Development Manager you will:

• Lead on the product development plans including bringing new products to market under the VEG 1 brand.

• Lead on various innovation projects that will support international expansion for the trademark and VEG 1.

• Work with the Marketing team to identify and develop new opportunities for the trademark, VEG 1, and TVS merchandise.

• Work with the Communications department to coordinate content and ensure materials are on brand 

• Working with the Campaigns, Policy and Research department to identify opportunities for our clients and partners to       support TVS campaigns and activities.

• Design and deliver the partnerships strategy. 

• Develop tracking and reporting methods and identify key metrics.

• Ensure success metrics are being met and evidenced via clear and timely reporting

• Identify and scope potential partnerships

• Ensure the Development team are following best practice via clearly defined Service Level Agreements and on brand communications materials

• Critically evaluate partnerships and sell the benefits to potential partners 

• Support officers working across other teams to develop TVS Merchandise.

To be considered as our Development Manager you must have:

• A business development related qualification or significant experience in a directly related post.

• A proven track record of meeting income targets, prioritising deadlines. managing multiple successful projects and managing a partnerships function.

• An understanding of corporate identity and branding 

• A proven ability to create partnership’s strategies, business plans, relevant communications plans and external facing content for variety of channels

• The ability to analyse data to identify trends and potential risks and opportunities.

• An understanding of business development techniques and practices

• An understanding of the importance of excellent customer service.

• An understanding of the marketplace, our competitors, customers’ needs and economic trends 

What we offer

• A fun and supportive team

• A solution-focused atmosphere and hard-working environment

• Flexible working hours

• Employee Assistance Programme and health cash-back scheme

• Cycle-to-work scheme

• Childcare vouchers scheme

• Animal companion compassionate leave

• Ethical pension scheme (5-7% employer contribution)

• Death in service benefit

• 28 Days leave + 8 Bank Holidays (25 days annual leave & 3 closure days) 

Additional information 

This is full time role (37.5 hours per week) role with a salary of £28,672- £36,922 per annum

This is a predominantly home-based position, but the successful candidate must be willing to travel to our head office in Birmingham when required.

The application deadline is 9am on Friday 3rd December 2021. 

Interview’s will be held on the Monday 13th December 2021. 

Find out more about what it is like to work for The Vegan Society by reading our recruitment pack. 

Are you looking for a role that is diverse, stimulating and rewarding every day? We are looking to recruit a vibrant Support Coordinator to join our supported living management team in Rugeley, Staffordshire. The ideal candidate will be a caring and compassionate leader with excellent communication skills and a passion for supporting individuals with learning disabilities.

You will be responsible for the management of our supported living services located in Rugeley, Staffordshire. Our service provides varying levels of care to 14 individuals with a range of support needs which can include learning disabilities. Some of the individuals require personal care, help taking medication and with other day to day tasks. Others are more independent and enjoy going out into the community alone.

You will need at least two years of experience of supporting people with learning disabilities and experience of staff supervision and management. Driving is also an essential requirement for this role as you will be expected to travel between services. This is a temporary position for 12 months with the possibility of extension.

You will be responsible for managing our excellent staff team and supporting our services users. You will ensure that our service users are encouraged to fulfil their passions and enjoy a range of activities within their homes and out in the community. Our service users love shopping, afternoon tea, walking, going to restaurants and much more.

Support Coordinator Duties:

• Leading on the quality of the service and to ensure that it meets our quality standards and that of Care Quality Commission,
• Ensure we meet the needs of the service users we support and fulfil our contractual requirements,
• Provide direct care and support to service users including giving personal care
• Co-ordinate tailored Personal Support Plans for service users,
• Coach, advise and mentor staff in all aspects of service delivery,
• Encourage service users to engage in a range of activities that meet their health, wellbeing and cultural needs,
• Develop warm and trusting relationships with service users and their families enabling them to enjoy their time at the service to the fullest,
• Work closely with senior management and other bodies/health and social care professionals
• Willingness to work flexibly according to the needs of our services.

Benefits of working with Creative Support:

• Competitive pay and a pension with company contribution and 28 days annual leave,
• Company paid enhanced DBS for all staff
• Free employee support programme
• All our staff are supported 24/7 by our out-of-hours teams
• Support to complete the nationally recognised Care Certificate and Social Care Diploma

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period. 

A unique opportunity has arisen to join the Health & Safety Team at The Prince’s Trust. We are looking for someone who’s creative and enthusiastic to become the new Regional Health & Safety Manager. This role will involve supporting Scotland, North and Central England and preferably based in Birmingham, Manchester or Leeds.

All our work is geared towards supporting disadvantaged young people aged 11 – 30 and giving them the opportunity to create a better future through employment, education and enterprise. You will act as a trusted advisor on health & safety matters associated with the work we do to support young people. By helping build a strong safety culture and implementing a robust Safety Management System you will ensure The Prince's Trust complies with its legal obligations and achieves its strategic aims.

Through good risk management, you will enable programmes and events to operate safely and more effectively and allow colleagues to make a positive difference to the lives of young people. With our strong network of supporters, volunteers, employers and delivery partners, you will provide guidance and assurance that safe systems of work are in place.

You will work independently to maintain consistent H&S compliance in the regions of responsibility and play an active role in leading the continual improvement in H&S performance through stakeholder engagement, monthly reporting, management meetings, delivering training and communicating information in user-friendly language that is engaging.

With established experience in Health and Safety and professional qualifications, you will bring new ideas and innovative ways of working safely and supporting people’s wellbeing.

Please click 'apply now' to be directed to our website.

Legacy Engagement Manager

We are looking for a Legacy Engagement Manager to lead the implementation of the Legacy Engagement teams strategic goals to acquire, develop and steward supporters through the legacy journey.

Contract: Full time, permanent

Salary: Circa £34,000 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied

Location: UK wide, homebased, flexible

About the Role

We are looking for a Legacy Engagement Manager to acquire, develop and steward supporters through the legacy journey, creating a seamless experience, which fosters supporter loyalty, drives legacy enquiries and grows pledger numbers, to secure and build future legacy income. You will line manage the Legacy Officer and oversee the strategic development of the bespoke Free Will Scheme, using data driven insight and metrics to inform future plans.

About You

As Legacy Engagement Manager, you will have a good level of education (including GCSE passes in English and Maths) and relevant demonstrable industry experience, with a desire for and commitment to learning and continuing professional development.

You will have experience of:

• Development, implementation and evaluation of successful direct marketing or legacy fundraising campaigns and managing external Agencies/suppliers
• Working within a customer/donor relations environment
• Copy writing and of creative and report writing
• Analysing, interpreting and reporting data to inform decision-making
• Development, planning and forecasting
• Charity law and regulation in relation to legacy fundraising, data and information management (e.g. GDPR)
• Line management

You may also have experience in areas such as Legacy, Legacy Fundraiser, Marketing Manager, Legacy Fundraising, Fundraising and Legacy, Legacy and In Memory, Legacy and In Memory Fundraising Manager, Legacy and Memory Manager, Legacy and Memory Fundraising Manager, Legacy Partnerships Manager, Major Donor, Fundraising, Fundraising Manager, Stroke, Charity, Major Donor Fundraiser, Major Donor Fundraising.

Our Fundraising team are looking for someone who is highly organised, creative and proactive to become the new Funding Development Manager, focused on our funding propositions.

Focused on high-value fundraising, you will be responsible for high-quality bid and proposal writing, project managing the development and promotion of funding propositions and day to day management of The Trust’s funding approvals process. 

This role is perfect for you if you have excellent written and verbal communication skills, build strong working relationships whilst managing a varied, dynamic workload and enjoy creating efficiency and impact through training, processes and resources.

For more information and to apply, please go to our website.

*** 12 Month Fixed Term Contract ***

About Us

The Canal & River Trust is the charity helping making life better by water for millions of people each year. It takes an extraordinary team to bring our waterways to life and that’s where you come in, if you have experience as an acquisition manager, digital marketer, digital marketing executive or similar we would love to hear from you.

A fantastic opportunity has become available for an experienced digital marketer to join the dynamic digital marketing team at the Canal & River Trust on a 12 month home-based working contract.

Managing both our in-house Digital Advertising Assistant and our partner agency, this Digital Marketing Specialist role is responsible for delivering a wide range of digital marketing support for the Canal & River Trust.  

Responsible for data science, tracking (GTM/UTM/GA) google grants (PPC) and digital acquisition media, your role requires a detailed understanding of the analytical side to marketing and a proven track record in delivering high calibre, results-focused digital marketing. You will have advanced experience of:

• Successful acquisition media buying against targets.
• Strong analytical skills to optimise and evaluate campaigns.
• A detailed knowledge of audience targeting and segmentation methods.
• Excellent agency management experience to ensure projects are delivered both on brief, budget and time.

You will be good at building relationships with multiple stakeholders, be able to manage and set defined key deliverables and be able to report back to stakeholders both with results and with optimisation recommendations.

Location

The role will be based working from home, with the allocation of a nearby Hub for collaborative working in Birmingham, Hatton or Milton Keynes. 

About the role

As the successful candidate, you will be highly self-motivated and demonstrate the difference your work makes to the Trust’s vision and outcomes. You will be an excellent communicator and goal setter who is good at managing stakeholders. You won’t be afraid to take on new challenges, look for creative solutions to problems and will look for innovative ways to achieve targets and improve digital marketing performance.

Key responsibilities

• Lead and motivate our in-house Digital Advertising Assistant with best practise advertising to support our regions and specialist departments.
• Manage our retainer, contract, and scope of work with our partner digital agency across Acquisition, Google Grants (PPC), Data science and end to end digital marketing campaigns.
• Work closely with our agency and web development team to implement tracking, GTM tags, lead generation forms, goals and on page CRO testing
• Manage certain aspects of the Trust’s Marketing Automation platform (Marketo) to create segments that help us execute paid for advertising opportunities across digital platforms
• Lead the Trusts website ‘pop up’ and ‘CTA’ framework and manage the development of any other new digital marketing incentives or value exchange products that help the Trust in meeting digital objectives.
• Present digital marketing reports and insights to a very high and professional standard across PowerPoint, excel, Data studio and word.
• Support the campaigns and fundraising teams with wider digital marketing work, including – but not limited to agency brief response reviews and media reviews.
• Working in a fast-paced and reactive environment, you will be expected to take on additional roles, responsibilities and in some cases team members if and when required, in line with any changes in organisational needs.

Skills and experience

• Strong hands on digital marketing experience.
• Advanced experience of media buying and acquisition with a proven track record of managing advertising across a variety of platforms and buying models.
• Demonstrable experience of budget forecasting, tracking to targets and management of annual spend goals.
• Proven experience of managing agencies, multiple briefs, and multiple stakeholders.
• Advanced experience of digital tracking (UTM, GTM, GA, GLCID).
• Advanced experience using Facebook and twitter ads managers and google ads.
• Strong stakeholder and project management skills.
• Experience of benchmarking and key deliverable setting.
• A solid understanding of relevant data protection advertising legislation.
• Strong presentation and communication skills.
• A good combination of creative and analytical skills.
• Line management experience.
• Advanced decision-making skills.
• Experience using project management tools such as basecamp and Teams.

We are looking for a candidate that can succeed working in a fast-paced environment. This role will require someone who is agile and flexible in their approach to work, is solutions-led and a big team player.

Qualifications & Education:

• Candidate should ideally be educated to degree level, or hold strong equivalent experience. 
• Institute of Marketing Diploma (Desirable).

To Apply:click on the "Apply for this job" button and follow the process - complete the application form & upload current CV.

We are currently conducting our interview processes virtually as we continue to respect and follow necessary social distancing guidance to protect our team and our candidates. You may be invited to a face to face further stage interview which will always be conducted following strict social distancing guidelines. 

What We Offer

In addition to your annual salary of c. £30,000, we also offer a generous holiday entitlement, and a competitive contributory DC Pension scheme. Further details can be found via our 'apply' portal. 

We are striving to represent the diverse communities that we are a part of. All applicants will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

Find out more about the work we do on our website.

Marketing and Communications Officer, Midlands and East

£27,255 per annum (pro rata for part time hours)

 (Ref: SUS3441)

Part time, 22.5 hours per week – happy to talk flexible working such as compressed hours or hours to suit around caring commitments

Base: Midlands

About the role

An exciting opportunity for a creative, imaginative individual to take forward this role in our Partnerships Team, as a Marketing and Communications Officer. 

This is a rewarding job in which you will work closely with internal and external partners. Working in collaboration with our existing Marketing and Communications Officer, you will help to build on the team’s strengths in traditional communications work (television, radio, newspapers, magazines), especially with the local media across the region. 

You will have the opportunity to lead on your own specific projects. These projects will include helping us to develop our regional marketing and engagement offer that supports and follows the charity’s guidance on branding / key messages and contributes towards raising Sustrans’ profile.

We are very open to what this might look like, and ideally you will add to our team by bringing new ideas and innovation in the way we communicate with our partners and audiences. 

The role will report to the West Midlands Partnership Manager, whilst working closely with all other regional teams; particularly the England Director, and the Head of Partnerships.

This role may require travel and work at locations as necessary to undertake projects on behalf of Sustrans. Candidates should be based within commutable distance to a local Midlands hub in Birmingham, Peterborough or Nottingham with hybrid home working available.

About you

You will have experience working in a communications environment, with the ability to write and/or edit engaging content for publications, press releases and websites.

Your communication skills, both oral and written, should be exemplary; allowing you to interact with diverse audiences and build relationships with ease.

You should have experience working with creative colleagues and agencies, applying brand and style guidelines with a good understanding of the business communications environment, including media, digital and marketing.

What your manager says

Hi, I’m Ridhi, I’ll be the line manager for this role. I’m excited to bring someone new to the team. We’re looking for someone who can bring some creativity and some interesting ideas and ways to share our work. We can support you to fill the transport knowledge gaps if you have them.

We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.

What we offer

In return we can offer ongoing working from home (or a nearby Sustrans office when it’s safe to do so) and a truly flexible, supportive and rewarding working environment.

Wellbeing

• 26 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• Staff Networks
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 4% or 5% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, Wednesday 15th December
• Interviews will take place via MS Teams on 6th January 2022
• To apply, please complete our online application form. 

About Sustrans

Our vision and mission have never been more relevant.

Across the UK, governments are pledging investment and action on walking and cycling. 

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

We are proud of our employee net promoter score, being in the top 20% of all employers across all sectors in the UK, due to our energised, friendly and motivated workforce.

Join Sustrans today and help us get things done, together!

Are you passionate about supporting people with learning disabilities and mental health issues in a beautiful community garden? Can you help us to raise the funds we need to continue our work through grant and trust applications which capture the community and compassion which is at the heart of Martineau Gardens?

We're looking for a fundraiser for 2-3 days a week who can help us tell the story of the gardens and the work we do and is proactive and creative in looking for funding streams, locally, regionally and nationally.

We are a small, close team and need someone who is hands on and willing to get involved in bigger bids, working with the CEO and deputy director. 

The Legacy Engagement Officer helps people with sight loss to live the life they choose by delivering the implementation of the Legacy marketing strategy to increase revenue from Legacy and In Memoriam Giving to the benefit of Guide Dogs. This involves highlighting and promoting the area of Legacy and In Memoriam Giving to all Guide Dogs supporters as well as to internal stakeholders to increase the number of people leaving a gift to Guide Dogs in their will.

This role Monday to Friday, 21 hours per week, with 26 days paid holiday pro rata (excluding bank holidays) a year. 

This is a home based Midlands role covering Birmingham, Coventry, Notingham and Peterborough. 

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people. 

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• Proven experience of developing and stewarding high value relationships.

• Willingness to manage and work across a wide geographical area.

• Proven experience of effectively managing multiple projects simultaneously.

• Proven experience of managing project spend and working with a number of different internal teams to influence and gain support.

• Demonstrable knowledge of Legacy Marketing and an understanding of Will making and related issues (i.e. conflict of interest and undue influence).

• Knowledge of or willingness to learn Inheritance Tax, Probate Law, GDPR and the Charity Commission’s Code of Practice. 

• Knowledge of, or willingness to train in, bereavement issues.

• Good understanding of profiling and segmentation/research tools.

Desirable 

• Educated to degree level or equivalent qualification.

• Professional membership to IOF. 

• Previous experience of planning and running a supporter facing or a customer events programme, including managing expenditure, external suppliers and KPIs.

• Previous exposure of working within a legacy marketing function/charity sector. 

• Previous experience in a direct marketing environment with an understanding of campaign management including data, design/creative and laser briefs

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

Diversity 
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding 
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply 
Applications need to be made using the online application form, accessed using the ‘apply’ button above. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. 

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised. If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.