Crisis manager jobs
An exciting opportunity has arisen at Age UK for a Product Executive to join our Lottery and Raffles Marketing team (part of the wider Fundraising team), working across a variety of projects to contribute to the overall growth of the Age UK Lotteries programme. This position is offered on a 12 month fixed-term contract.
Our Lotteries programme was set up in 2003 and has continued to provide an essential stream of revenue for our Charity, enabling us to help older people who need us the most.
As Product Executive, you will enjoy working in a fast-paced environment and will demonstrate exceptional organisational and prioritisation skills to ensure the successful delivery of our campaigns.
Within this role you'll assist in the development and monitoring of Private Site activity, including mystery shopping, compliance reviews, invoicing, attrition, and entry level analysis, working closely with other members of the Lottery and Raffle team.
Strong communication and empathy skills are vital, as you'll be monitoring inbound calls, helping to optimise stewardship emails and letters and monitor complaints in co-ordination with the Product Manager and our supporter engagement team. You will also assist with the development of an outbound telemarketing campaign for entry upgrades.
You will support the marketing team with testimonials/winners' imagery to help to engage our players and carry out regular competitor reviews and market research.
We follow the regulatory framework issued by the Gambling Commission to ensure safe practices are followed therefore, regular quality management and checking accuracy of reporting is essential to this role.
This role offers hybrid working between home and London (EC3N 2LB). Currently the Fundraising team attend our office near Tower Hill every Thursday, so you would be expected to do the same. Age UK does not pay travel costs to the office.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Demonstrate a solid foundation of experience within an administrative field. A, I
Proven experience of working on complex Change Management Projects. A, I
Experience of analysing and reporting on the performance of Direct Marketing campaigns. A, I
Experience in project management, particularly around Lottery Private. A, I
Proven strategic planning experience. A, I
Skills and Knowledge
Proficient in the use of MS Office applications, particularly Excel and Word. A, T
Numerical and analytical skills. A, I, T
Ability to critically assess concepts and copy. A, I
Excellent project management skills. I
Personal attributes
Ability to work well in a small team. A, I
Communication and interpersonal skills with the ability to work with people at all levels. I
Ability to work collaboratively to enhance relationships with both internal stakeholders and external partners and suppliers to maximise performance. I
Great to Haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Understanding of the Gambling Commission regulatory legislation for society lotteries and charity raffles. I
Experience of supporting the development of gaming programmes. I
Proven experience working to and building project plans. I
Experience in working on Lotteries and Raffles and/or subscription marketing. I
Skills and Knowledge
Proven successful experience of managing internal and external stakeholders. I
Experience of using databases for reporting and data strategies to drive direct response success. I
Personal attributes
Demonstrate empathy and understanding for the issues faced by older people. A, I
What we offer in return
Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Excellent pension scheme, life assurance, health cashback plan and EAP
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Blue Light Card Scheme
You Did It Awards – recognition awards from £100-250.
Additional Information
This role is offered on a maternity 12 month Fixed-term contract.
• The role may involve occasional travel, including some overnight stays. Currently the Fundraising team attend our office near Tower Hill every Thursday, so you would be expected to do the same. Age UK does not pay travel costs to the office.
• This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role.
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 17 August 2025
Ref 7030
Save the Children UK is seeking a passionate and experienced Senior Climate Change Advisor to join our Global Outcomes Department and lead transformative climate adaptation work that protects children's rights and futures.
In this pivotal role, you will provide technical leadership to shape and deliver large-scale, single and multi-country climate adaptation programmes—particularly in developing countries and fragile contexts. Working closely with country offices, multi lateral and bilateral development partners (Such as the Green Climate Fund, Foreign, Commonwealth and Development office, etc.) , and global partners, you will drive evidence-based programme design and implementation, strengthen climate resilience across sectors, and influence global policy and practice on climate action.
This is a unique opportunity to contribute to one of the most pressing intergenerational challenges of our time. If you're committed to climate justice, child rights, and systems-level change, we'd love to hear from you.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team:
The climate crisis is a child right's crisis that threatens the fulfilment of all of children's rights. It is therefore of central importance to Save the Children's mission and a critical driver in our 2025-27 strategy.
The Climate Change team is working as part of the Global Outcomes Department, having our Impact and Influencing function catalyse positive change for children and their communities; by driving influencing agendas and bringing knowledge, evidence, analysis and expertise to our partnerships, programmes and advocacy work.
The Climate Change Team at SCUK also works as part of the Global Save the Children movement and the wider sector to drive long lasting systems changes at the global and country levels. We are committed to promoting inclusive and equitable solutions, amplifying the voices of children most affected by climate change, and prioritising locally led efforts for lasting change, through our ever-growing portfolio in UK, Africa and Asia. We are also committed to shifting powers to the local actors and country office by strengthening capacities particularly through providing high quality technical assistance for design, delivery, monitoring and evaluation of climate change projects (especially supported by GCF and other multilateral, bilateral, philanthropies and private sector development partners).
The teams' vision is to ‘Protect children's rights at scale from climate change impacts, improve children's equality, and enhance their influence in climate-related decisions addressing intersectionality, inequality and injustice, including intergenerational injustice.'
About the role
As a Senior Climate Change Advisor you will provide technical leadership in climate change issues and adaptation actions to shape and drive influencing and impact agendas within Save the Children and the wider sector. You will provide expert technical guidance to drive impactful programme design and evidence generation, and to policy and advocacy goals. You will build and maintain strategic relationships with key decision-makers and partners, lead capacity strengthening for colleagues and partners, and champion equality, inclusion and the shifting power agenda.
In this role, you will:
- Serve as the Technical Lead for a multi-country Climate Adaptation programme (yet to be designed and approved) in a Fragile, Conflict, and Violence-affected region, funded by the Green Climate Fund (GCF).
- Provide global thought leadership in climate change (adaptation primarily), environment & natural resource management to shape and drive shared influencing and impact agendas within the Save the Children movement and the wider sector, maintaining up-to-date expertise and monitoring relevant external trends.
- Develop and deliver very high-quality policy, research, and/or technical programme design and evaluation with minimal supervision, ensuring inclusivity and excellence in implementation.
- Contribute to a strong learning culture through leading or supporting research, evaluation, innovation and knowledge sharing.
- Support Country Offices to integrate climate change risk management and resilience outcomes into ongoing and future humanitarian and developmental programmes, strategies, and policies.
- Contribute to and lead the development of climate-related research, studies, evaluations, and documentation of good practice to build a body of evidence, based on best practices and lessons learned from global and national experiences, to support (i) knowledge management, (ii) evidence generation, and (iii) programme improvements
- Facilitate capacity strengthening through mentoring, coaching, and training, providing formal and informal support to colleagues and partners to build expertise and effectiveness.
- Work closely with colleagues across Save the Children UK and the wider movement to ensure climate is mainstreamed across all thematic areas, ensuring that colleagues are equipped with the latest climate-related science and best practices.
- Build and maintain relationships with key decision-makers, including donors, government agencies, multilateral partners, and peer organisations, to enhance collaboration and secure funding for climate-related initiatives.
- Support Country Offices in building relationships with GCF National Designated Authorities (NDAs) and other key stakeholders to advance climate finance access and impact.
- Work with partnerships and fundraising teams to identify and develop strategic partnerships with external organisations that aligns with Save the Children's climate-related objectives, and to identify funding opportunities for climate-related projects.
About you
We are looking for someone with the following experience, competencies and skills
- Proven experience and the ability to design and implement large-scale climate adaptation programmes in developing countries, for multi-lateral and bi-lateral development partners
- Proven ability to translate complex scientific evidence on climate change into practical programming and policy recommendations
- Proven ability to strengthen evidence and learning uptake through analysis and collaboration, and proven ability to produce high-quality knowledge products (e.g. research, case studies, evaluations, etc.)
- Strategic thinker and demonstrated thought leader driven by impact and evidence, curious to keep up to date with new ideas and innovations, who sees the positive potential in change
- Experience of strengthening the integration of climate resilience and environmental sustainability into sectoral programs and/or Experience of designing and implementing nature-based solutions and adopting evidence-based ecosystem-based approaches
- Familiarity with global climate frameworks, funding mechanisms (e.g. the Green Climate Fund), and relevant policy processes.
- Experience supporting or managing multidisciplinary teams or consortia, ideally across countries or regions.
- The ability to be a thought leader in global or national adaptation planning such as climate and health; climate and nutrition; nature-based solutions; locally led adaptation; climate and gender; food and water security, etc.
- Strong interpersonal skills, emotional intelligence, and authenticity that enable effective communication with different audiences
- Collaborative team player capable of coaching, motivating and working through others to achieve outstanding results
- Effective convenor, creating synergy and maximizing collaboration
- Proven ability to build external relationships and partnerships, and to influence decision-makers, policy audiences (including politicians) and donors, and other key actors globally
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
Ways of working will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
We're Hiring: Communications and Fundraising Coordinator
Location: Wimbledon, South West London (Waterside Way Hub + with some remote working possible)
Contract: Permanent
Salary: £32,000 – £38,000 according to experience
Hours: Monday to Friday, 9am–5pm (with some flexibility and overtime)
About Dons Local Action Group (DLAG)
Born out of the COVID-19 crisis, DLAG is now one of London’s most dynamic community support networks. We’ve mobilised over 3,000 volunteers to deliver food parcels, household essentials, digital access, and more to thousands of people across Merton, Wandsworth and Kingston.
We’re practical. We’re entrepreneurial. We’re local. And we get things done.
About the Role
We're looking for a proactive and skilled Communications and Fundraising Coordinator to lead the delivery of our comms and fundraising strategies. You'll work alongside a passionate team of staff and volunteers to grow our impact and help drive support for DLAG’s life-changing work.
This role is ideal for someone who thrives in a fast-paced, mission-driven environment and wants to play a vital role in strengthening local communities.
Responsibilities
- Develop, schedule and deliver marketing plans and social media campaigns
- Prepare and distribute fundraising and donor materials (e.g. newsletters, raffle collateral, digital campaigns)
- Administer JustGiving and Enthuse platforms for campaigns and events
- Coordinate the production of marketing assets with volunteer graphic designers
- Create monthly impact reports and manage marketing dashboards
- Oversee the CRM/database — adding donor, school and corporate contacts
- Support event planning and donor recognition activities
- Line-manage the Volunteer Fundraising Administrator and Newsletter Editor
- Report directly to the Director and work collaboratively with the volunteer marketing team
- Research areas of greatest need in our three boroughs to ensure we continue to reach out to these communities
What We’re Looking For
- Experience in charity communications, fundraising and admin
- Excellent writing and project coordination skills
- Confidence using fundraising platforms and CRM tools
- A self-starter with great time management and attention to detail
- Passionate about community impact and collaboration
“The Dons Local Action Group are nothing short of amazing – practical, entrepreneurial and inspirational. I love them.”
— Siobhain McDonagh, MP for Mitcham and Merton
Ready to Apply?
Send your CV and a short cover note
Application deadline: Monday 18th August, 2025
Join us. Help us grow. Make a difference where it matters.
#CharityJobs #FundraisingJobs #CommsJobs #Wimbledon #DLAG #CommunitySupport
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
| Position | Fundraising Officer
| Salary | £30,000 - £32,000
| Contract type | Permanent & Full-Time
| Remote/Hybrid | Hybrid
| Days in office | 3 days per week from Croydon office, mixed with hybrid home working
| Overview and key points on the role | Are you a detail-driven, ambitious self-starter with a passion for fundraising and a commitment to supporting survivors? Do you want to help shape a bold new future for women and girls — while building your own fundraising career along the way? This is a unique opportunity to join Rape Crisis South London at a pivotal moment, as we launch our first-ever Fundraising & Communications directorate and raise the vital funds needed to meet rising demand. You’ll be working directly with the Director of Fundraising & Comms to deliver income across a diverse range of streams, from grants and individual giving to donor events and a new giving circle. You’ll be the first point of contact for many of our incredible supporters, providing thoughtful stewardship, handling enquiries, and ensuring every donor feels valued. You’ll support compelling grant applications, coordinate donor events, suggest fresh ideas, and help grow a culture of ethical, survivor-centred fundraising. You don’t need to know everything already — we’re looking for someone who is organised, curious, and ready to learn. If you’re excited by the idea of fundraising as a force for justice and want to grow alongside a new team redefining what fundraising for women and girls can look like — we want to hear from you.
What you’ll do: Help deliver income across trusts, individuals, and events, supporting a brand-new fundraising strategy Research and write small and mid-level grant applications, and help steward funders with care and professionalism Be the first point of contact for supporter enquiries, handling responses with empathy and clarity Support donor events, including major donor breakfasts — helping with planning, logistics and follow-up Contribute ideas to shape our individual giving approach and new giving circle Keep accurate records of donor activity and ensure data is handled in line with GDPR Help gather and share stories and content that demonstrate the impact of our work — always ensuring ethical storytelling
Who you are: Organised, motivated, and excited to take initiative and manage multiple priorities A strong communicator — able to write clearly, warmly, and persuasively for a range of audiences Detail-focused and able to juggle tasks while maintaining accuracy and professionalism Eager to learn and build a career in fundraising — with support from a collaborative and experienced Director Empathetic and emotionally intelligent, with the confidence to engage sensitively around the topic of sexual violence Committed to feminist values, survivor-centred approaches, and equity, diversity and inclusion
Why join us? You’ll be part of a bold, survivor-centred organisation working to end sexual violence and support women and girls across South London. You’ll help shape a new income function — gaining skills across fundraising disciplines and making a real difference to the lives of survivors. You’ll work in a dynamic, inclusive team that values creativity, care and growth. To find out more about the role and how to apply, please see the attached job description. We welcome applications from all backgrounds and especially encourage those who bring lived experience or perspectives underrepresented in the charity sector. Join us to build a future where every survivor gets the support they need — apply today.
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement. All positions are located in the UK and require the right to work in the UK.
The client requests no contact from agencies or media sales.
Policy and Advocacy Manager (Wales)
Salary: up to £40,000 per annum
Location: Cardiff – Hybrid working with regular travel to other places of work including Wales
Full-Time - 35 hours per week
Permanent contract
Closing date for applications: 3 August 2025
First Interview: 13 August 2025
Second Interview: 19 August 2025
About us Wildlife
Trusts Wales (WTW) represents the five Wildlife Trusts in Wales – Gwent, Montgomeryshire, North Wales, Radnorshire and South and West Wales working together in partnership to achieve common aims. The Wildlife Trusts in Wales collectively speak on behalf of more than 34,000 members and manage over 200 nature reserves, covering more than 8,000 hectares of prime wildlife habitat, from rugged coastline to urban wildlife havens. The Wildlife Trusts in Wales seeks a world where nature is in recovery with abundant, diverse wildlife. We believe that nature plays a central role in helping to address local and global problems and speak with a bold voice for nature and wild places on land and at sea.
The Royal Society of Wildlife Trusts (RSWT) is the central charity which supports the federation of 46 independent Wildlife Trusts working for nature’s recovery across the UK, Alderney and the Isle of Man. The Wildlife Trust’s vision is of a thriving natural world, with abundant wildlife and healthy natural habitats playing a valued role in addressing the climate and ecological emergencies, and everyone is inspired to take action for nature’s recovery.
The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.
About you
We are looking for a highly motivated individual to work in an experienced team seeking to recover nature in Wales. We are looking for an individual with experience in political advocacy and influence. With a passion for nature and an entrepreneurial spirit to support the work of the Wildlife Trusts in Wales.
The world of nature conservation is changing, in the face of the nature and climate crises no longer is it sufficient to maintain or simply enhance existing habitats instead we must look to restore nature at scale and at pace. To meet this challenge, we need to ensure that legislation recognises the nature crisis and seeks urgent interventions. This post will work alongside the Wildlife Trusts Wales team to seek action from key partners including the Welsh Government, Senior Civil Servants, businesses leaders and decision-makers to support nature recovery and improve the resilience of the Wildlife Trusts movement in Wales.
By working with the Welsh Wildlife Trusts and the wider movement of 46 UK Wildlife Trusts the post will bring innovative and forward thinking to develop the collective thinking to accelerate nature’s recovery. Wildlife Trusts Wales is already a respected partner with excellent links to the Welsh Government and key partners. The post will develop these relationships with local Wildlife Trusts to position and promote our work to enable greater impact.
You will need to understand the political, economic and social context that the Welsh and UK nature conservation sector operates within. With that understanding, you will be able to use your direct experience of political advocacy and influencing as well as facilitation skills to help the Wildlife Trusts in Wales combat the nature crisis.
You will be highly organised – prioritising time and workload effectively. You will be able to utilise ICT efficiently and effectively. Your personable approach will enable you to work with all, building collaborations and partnerships across Wildlife Trusts and with many different stakeholders.
Your knowledge of nature restoration and future trends together with relevant environmental legislation and policy will make you a key advocate in the Welsh environment sector. You will showcase how the Wildlife Trusts speak with a bold and confident voice for nature and in doing so inspire partners and individuals to take meaningful action for nature.
The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.
RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools.
Role Overview
The Film & TV Charity’s Looking Glass research on the mental health of the UK film, TV and cinema workforce has consistently shown that mental health and rates of loneliness at work are significantly worse in this sector than among the population as a whole. Further Charity research has also shown that the two are closely linked, strongly suggesting that tackling loneliness is vital part of the industry-wide fight to protect the mental health of the workforce.
As the Community Development Manager, you will use our research insights to help develop the Charity’s community strategy, managing a programme of work that seeks to embed social connection as a core mental health priority in the Charity’s work and among the wider industry. You will also deliver specific projects stemming from the community strategy. Foremost among these is the Charity’s Community Partnerships programme. This involves working with a cohort of peer and community-led industry support groups to meet the needs of their communities, primarily through regular events-based engagement at our Soho offices. But it may also involve contributing to the co-working space offer at our offices in Soho, and to the Charity’s research on themes related to loneliness and social connection.
You will need to have experience of strategy development and partnerships or community management, and the excellent relationship management skills on which this depends. A background in developing mental or social wellbeing interventions is highly desirable, as is experience working in the film, television or creative industries. You will be a positive and enthusiastic individual, with a passion for creating solutions that support people’s mental and social wellbeing.
Main Areas of Responsibility
Community Strategy
·Continue to onboard and engage Charity staff with latest loneliness research findings
·Work with senior leadership to develop the Charity’s existing community strategy in response to the latest loneliness research findings and get buy-in from internal stakeholders
·Work closely with relevant teams to develop key actions informed by these strategic priorities
·Working with senior leadership, onboard and engage key industry stakeholders with the latest loneliness research findings and recommendations (where appropriate this may involve working closely with other Charity team members)
·Work closely with the Charity’s Impact and Evaluation Lead to ensure the impact of our Community Strategy is measured appropriately and reported on regularly in staff and trustee updates
Community Partnerships
-Continue managing (and growing) the Charity’s network of peer support and community groups, with a focus on communities experiencing high levels of loneliness
-Plan and deliver partner engagement events, with the aim of combatting loneliness and fostering belonging for the most vulnerable industry workers
-Day to day management of the Community Partners will involve working with the Charity’s Wellbeing Services Coordinator to manage partner event bookings, enquiries, building partner relationships, supporting partners with event management, attending partner events and gathering wellbeing insights from these communities to grow the Charity’s industry knowledge and support offer
-Support the partners to deliver effective and sustainable community building and peer support by organising appropriate workshops and webinars
-As needed, co-produce events with partners that aim to deliver on our partnership goals of fostering community and creating meaningful social connection
- Raise awareness of our Community Partners and their work within the wider industry
-Measure the impact of the Community Partnerships through tools such as member surveys and partner interviews, and regularly report on these findings
Co-working Space Development (tbc)
-Develop the Charity’s co-working space in Golden Square to be an inclusive, welcoming community hub for industry freelancers, that supports them to foster meaningful social connections
- Improve user satisfaction rates, working with relevant teams to improve operational support, bookings systems, user policies and drive deeper engagement with the Charity’s wider services
Research
-Support research projects (conducted either internally or by external partners) that continue to develop our understanding and evidence base on loneliness and social connection
-Contribute to the national and international dialogue on loneliness by sharing the Charity’s research findings, collaborating with key stakeholders and promoting best practice
-Develop relationships with professionals working to tackle loneliness (third sector, private sector, academia) to enable knowledge sharing, ensuring the charity’s work informs wider evidence on workplace loneliness
-Support the wider team to develop wellbeing projects and initiatives using research findings
General
-To operate in a way that ensures you are recognised as a role model for the Charity’s core values and behaviours.
-To undertake any other works as could be expected.
-To be prepared to travel to meetings across the UK and be away from home overnight occasionally, as the job reasonably demands.
- Candidates will need to be able to work evenings on a regular basis to support Community Partnership events. We operate a Time off in Lieu system to ensure that this is achievable within the post-holder’s contracted working hours.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy and Partnerships Officer
Location: Wenlock Road, London, N1
Compulsory 2-week office attendance during an appeal
Salary: £32,240 per annum
Contract status: Full time, permanent (subject to completion of 3- month probationary period)
About the role
We are in an exciting strategic period at the DEC and are seeking a Philanthropy and Partnerships Officer to join our high-performing Philanthropy & Trusts teams.
This is a vital role supporting the delivery of our ambitious plans to grow income from high value donors, corporate partners, and trusts. If you thrive in a fast-paced environment, are highly organised, and have a keen interest in fundraising, donor care, and building long-term relationships, this could be the role for you.
***Please download the job description for full details***
About you
You are a highly organised and proactive individual who thrives in a busy environment and takes pride in delivering excellent service. You’ll bring strong administrative skills, attention to detail, and a collaborative approach to your work.
You have experience in:
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Supporting fundraising, sales or customer-facing teams with administrative or database tasks
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Managing accurate data records, ideally using Salesforce or similar CRM tools
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Coordinating events, communications or supporter journeys
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Responding to enquiries and providing excellent customer service
You're a confident communicator, both written and verbal, with a can-do attitude and the ability to juggle multiple tasks and deadlines. You enjoy working as part of a team, building strong internal and external relationships, and are motivated by contributing to humanitarian causes.
Experience in the charity or fundraising sector is welcome but not essential, more important is your commitment to learning, supporting others, and making a positive impact.
Key Responsibilities include
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Providing high-quality admin support across the Philanthropy, Partnerships and Trusts and Foundations teams.
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Maintaining accurate donor records and managing donation processing, acknowledgements and data entry
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Supporting donor stewardship and event logistics
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Taking direct responsibility for managing high-value individual donors and third-party fundraisers
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Supporting appeal activity, including creating bespoke communications and coordinating assets.
What we offer
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Flexible working hours (outside of an appeal)
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25 days annual leave, rising with length of service.
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3% employer pension contribution, rising to 8% post probation
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HealthCare Cash Plan (~£1,660 cash value per year)
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Wellbeing support
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Discounted access to various health club providers (via Wellhub)
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Discount schemes for various retailers and businesses
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Discounted tickets for events
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Season ticket loan (post probation)
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Financial hardship loan (post probation)
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Salary sacrifice, Cycle & Car scheme (post probation)
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can demonstrably meet the criteria and responsibilities of the role.
As a charity with restricted funds, we are committed to using donations appropriately and are unable to consider applicants that do not have the right to work in the UK, as we cannot sponsor work permits.
About Us
The Disasters Emergency Committee (DEC) brings together 15 of the UK’s leading aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. As Philanthropy and Partnerships Officer, you will play an essential role in helping us build and sustain the long-term funding relationships that support our emergency appeals and strategic work.
All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter Thursday the 17th August 2025.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
About the role:
Are you passionate about making a meaningful difference in people’s lives while working in a way that fits around yours? Whether you're seeking flexible hours during the day, evening, night or weekends - or are interested in short-term placements as they arise - SHP offers a dynamic opportunity to join our Locum Bank team and support our vital services across London.
As a Locum Bank Worker, you’ll step into roles that directly impact individuals facing complex challenges, including those in supported accommodation, floating support, refugee resettlement, mental health services, women’s specialist provision and pathways for people with experience of the criminal justice system. Your work will be hands-on and people-focused, helping clients move towards greater independence, stability and opportunity. From supporting someone in a refuge or resettlement service to working one to one in the community, no two days will be the same - and every shift will offer the chance to contribute to life-changing outcomes.
Joining SHP in this capacity means more than just flexible work, it’s a gateway to a career full of potential. You’ll receive essential induction and core training, and you’ll work alongside experienced colleagues who are passionate about what they do. With services located across a wide range of London boroughs, you’ll have the freedom to choose where and when you work, while developing experience across diverse client groups. This role is an opportunity to grow professionally, build skills in a range of specialisms, and be part of a forward-thinking organisation that values your contribution and supports your journey every step of the way.
Early shifts: 8am - 3:30pm/4pm and /or Late shifts: 3:30pm - 10:30pm and /or Night shifts 9.30pm/10:00pm- 7.30/8am- available.
Pay range: £13.85 - £14.85 per hour for frontline roles, £15.95 per hour for senior roles and up to £20.15 for management roles. All Locum shifts are paid at base £13.85 per hour rate unless a higher rate with additional case working responsibilities is agreed with project manager.
About you:
- An understanding of working with vulnerable people and the ability to assist them with a range of practical and social tasks.
- Ability to deliver a quality customer focused service and adapt your approach to the needs of clients and the service.
- Sound I.T and numerical skills
- A flexible, resilient and thoughtful approach to your work - being able to respond positively to challenges, be reflective, self-motivating and creative.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
This is an opportunity that you can develop in a way that fits for you: either use your skills to work flexible additional hours outside of other personal or work commitments, find a suitable short term placement or work more regular hours as a way into a permanent role. Either way, the minimum we expect is reliability in working when you agree to and to work in line with our values and strengths and recovery framework.
Join us in creating a brighter, more hopeful future for individuals in need.
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Important info:
Closing date: Sunday 10th August at Midnight
Interview date: Week commencing 25th August via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
We are now seeking a Director of Finance and Resources to join our senior leadership team. This is a strategic and mission-critical role that will shape the operational and financial foundations of the charity during an exciting phase of growth and transformation following recent mergers and expanded contracts.
About the Role
As Director of Finance and Resources, you will report directly to the Chief Executive and work closely with the Board of Trustees, leading the charity’s Finance, HR, Infrastructure, Legal, and Governance functions.
You will:
- Develop and implement a forward-looking financial strategy that supports sustainable growth and fundraising
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Provide leadership across Finance, People, and Infrastructure teams (managing three Heads of Department)
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Oversee risk, compliance, procurement, legal and IT systems, ensuring efficiency, resilience and value for money
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Act as a trusted advisor to the CEO and Trustees, supporting strategic planning and business transformation
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Foster a collaborative, inclusive and high-performance culture across the organisation
This is an ideal opportunity for a commercially savvy, values-driven leader who thrives on bringing clarity, stability, and strategic foresight to complex organisations.
About You
We’re looking for a senior finance leader with a professional accountancy qualification (ACA, ACCA, CIMA or similar) or equivalent financial and commercial management experience gained in an organisation of comparable scale or complexity.
Ideally, you will bring:
- A strong track record of financial leadership, strategic planning, and operational delivery
- Experience working with (or within) third sector organisations and/or government-funded programmes
- An inclusive, engaging leadership style, with the ability to inspire teams and influence stakeholders
- A deep understanding of compliance, risk, and governance in a mission-driven environment
- A genuine commitment to supporting the Armed Forces community
Interested? Want to know more about the Charity? please visit our website
Eager to know more the role? Have a look at the Job Description attached or if you'd like to discuss the role with someone, feel free to contact us.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday, 17 August 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



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Salary: £36,500 - £41,500 gross per annum (depending on experience)
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Working pattern: 1.0 FTE (37.5 hours per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.
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Contract: Permanent with a 6 month probationary period
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Team: Campaigns Team
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Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
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Reporting to: Head of Campaigns and Communications
Safe Passage International (SPI) is recruiting a Policy and Public Affairs Manager to lead a core area of our campaigns work, by building on the organisation’s strong record of creating diverse coalitions of public support and delivering systems change for our beneficiaries. This will support the continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum, and that the young people and families we work with have dignity and safety on arrival.
As a vital member of the Campaigns and Communications team, the Policy and Public Affairs Manager will work closely with press, digital, grassroots campaigns and youth advocacy colleagues to campaign for change. Key priorities for the role will include developing policy positions and recommendations in this fast-moving area of policy which will underpin all our campaigns and communications and developing and delivering a political engagement strategy to influence the new UK Government and parliamentarians.
The successful candidate will be passionate about ensuring that those with lived experience of seeking sanctuary and/or directly affected by the issues we campaign on, lead, and shape our policy positions and political campaigning.
This is a challenging and rewarding role for candidates with a good understanding of the challenges young people and refugees face on arrival to the UK.
We are looking for candidates with strong policy and public affairs skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this position will have a dedicated training budget, and you will be supported to grow and develop within your role.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identities is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal discussion about the role, please visit the advert on our website.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document.
The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering sevenspecific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website
Closing date: Sunday 3rd August 2025 at 11:59pm
The client requests no contact from agencies or media sales.
Agency Framework Manager (Marketing and Communications)
Reference: JUL20254891
Location: Flexible in England
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
At the RSPB our mission is a big one and we have an ambitious strategy to tackle the nature and climate crisis. We cannot deliver the impact we need with our internal resources alone and require smart, effective use of trusted suppliers to deliver our communications, marketing, fundraising and campaigning activities. As the Agency Framework Manager, you will be responsible for designing, implementing and managing our first procurement framework for agencies, consultants and freelancers, with a remit to maximise value for money, minimise internal transaction costs and deliver maximum impact for the RSPB.
Reporting into the Head of Planning & Delivery, you will also have a dotted line into one of our Senior Programme Managers. You will collaborate with Procurement colleagues, as well as key stakeholders across our HQ and Country teams, to initially focus on the setting up and establishment of the Agency Framework.
You will then transition into the management and implementation of the Framework, acting as support and consultant to the organisation to ensure our ways of working with external partners are appropriate and robust.
This is an important role which needs to embed itself across the organisation and be recognised as the main contact for all marketing and communications agency use. We’re looking for someone who is skilled at navigating internal cultures, comfortable making decisions and having sometimes difficult conversations with both internal and external parties, and able to communicate effectively at all levels.
Key activities will include:
- Design, implement and manage an agency framework for all comms, marketing, fundraising, and campaigning agency spend in line with central procurement processes and policies.
- Work collaboratively with the Procurement team on the tendering process for the creation of the agency framework, working with subject matter experts to ensure we have the right suppliers to meet the needs of the organisation.
- Develop user friendly templates and documentation to make the process of engaging an agency as clear and simple as possible.
- Provide support and guidance for internal teams with the creation of effective briefs, making sure the information we’re providing to agencies is appropriate.
- Provide support and guidance for internal teams during the ‘call off’ process for individual pieces of work, helping to navigate conversations and identify solutions/next steps.
- Provide ongoing supplier management, conducting regular reviews with suppliers and internal teams. Putting in place relevant recommendations to ensure all parties are getting maximum benefit.
- Act as the main point of escalation for agencies and internal key stakeholders, working quickly to resolve any issues and find solutions.
- Have oversight of agency spend across the organisation. Ensure agreed spend has gone through the appropriate prioritisation frameworks, that budgets are appropriate and that we are getting best value for money.
- Provide reports and analysis to senior leaders on the efficacy of our external agency relationships and contribution towards strategy.
Essential skills, knowledge and experience:
- Demonstrable understanding and experience of supplier management and procurement best practice.
- Demonstrable experience of working with third parties to deliver impactful and cost-effective communications, marketing and campaigning activity.
- Understanding of content, design and creative delivery processes and skill sets.
- Understanding of multiple disciplines within a large charity or complex organisation, for example Brand, Fundraising, Campaigning etc
- Excellent interpersonal skills - building strong relationships with internal and external stakeholders.
- Ability to negotiate and influence to secure positive outcomes for the RSPB. Confident in being able to challenge where necessary and ensure we are getting best value for money.
- Strong written and verbal communication to be able to communicate requirements, expectations and changes in an efficient and effective manner.
- Cost and budget management.
Desirable skills, knowledge and experience:
- An understanding of Project Management frameworks and processes
Closing date: 23:59, Friday, 22nd August 2025
We are looking to conduct interviews for this position from 8th September 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



YMCA Wirral is searching for a dedicated Night Services Manager to lead our team of night owls. Our hostel, supported living and outreach services operate around the clock to protect and support some of our communities most vulnerable individuals. If you are someone your team can rely on to make sharp, intelligent decisions, even in the smallest hours of the day, we would love to hear from you.
As our Night Services Manager, you’ll be the most senior person on-site during the night shift, responsible for overseeing care delivery, safeguarding the wellbeing of residents, and guiding the team with clarity, confidence, and compassion.
What You’ll Be Doing:
- Providing essential support to people facing homelessness and crisis.
- Hold responsibility for creating a safe, secure, and well-run service during the night.
- Handling challenging situations with a calm and measured approach.
- Hold responsibility for the security of the building and the completion of various housekeeping and maintenance tasks.
Who We’re Looking For:
- A strong communicator with excellent IT knowledge and good people management skills.
- Someone with experience in health, homelessness, criminal justice or social care or other relevant experience.
- A practical, hands-on individual with a level head.
- Someone with deep empathy for people experiencing hardship.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to step up and take on a challenge that really matters, we would love to hear from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Background
Bipolar UK’s mission is to build a better world together for everyone affected by bipolar; this includes both people living with the condition and their close friends, colleagues and family. To achieve this ambition we need to speed up diagnosis rates and ensure everyone with bipolar has the appropriate care and treatment they deserve. This includes peer support, self-management advice and research – which the charity itself provides and supports. Over the last four years Bipolar UK’s communication and policy function has grown substantially, with a dramatic increase in press coverage and steady growth in digital engagement and advocacy. It has a well developed tone of voice and will be launching a new brand profile alongside the website. The postholder will inherit a talented and growing team with four direct line reports and a wider team of skilled and engaged contractors.
Role purpose
You will be a seasoned communications leader with the skills and experience of overseeing a modern, efficient and dynamic communication function to achieve tangible outcomes for people affected by bipolar. The post holder will play a pivotal role in growing Bipolar UK’s brand awareness, contributing to the wider goal of achieving a £3m+ annual turnover so we can provide peer support to even more people affected by bipolar. In autumn 2025 Bipolar UK will be hitting two major milestones, launching both a new website and a high-profile campaign: ‘Could it be bipolar?’ to speed up diagnosis from the average 9.5 years it currently takes. You will be responsible for leading these projects in 2026 and beyond.
Specific Responsibilities
Overall:
- Lead the charity’s external communications, brand, and public-facing resources.
- Manage and support delivery of the charity’s external communications and marketing strategy to increase engagement with existing and new audiences and continue to improve the charity’s profile.
- Line manage and support our Senior Communications Officer, Senior Marketing Officer, Senior Website Officer and Senior Public Policy Officer.
- Develop engaging marketing campaigns to promote awareness, advocacy and services that remain true to the lived experience of bipolar.
- Oversee the Department’s budget alongside the Finance Manager.
Digital
- Lead and develop a compelling digital engagement and marketing strategy.
- Oversee the day-to-day management of our digital channels, including website, media, email marketing and social media.
- Work closely with the Head of Digital Transformation to ensure first-class digital practice.
- Lead engagement of the bipolar community through an engaging webinar, in-person events and conference programme, which includes managing the charity’s flagship annual World Bipolar Day conference.
- Work with the CEO to develop and implement an effective charity-wide lead generation strategy.
- Work with the Directors of Fundraising and Research to develop engaging and effective campaigns that raise crucial funds and recruit research participants.
- Undertake social listening to ensure people living with bipolar are heard and have their voices amplified.
Press
- Lead the charity’s proactive and reactive press engagement to maximise the charity’s reputation and brand awareness.
- Manage the relationship with our PR agency, Sway PR, and our creative agency, Lark.
- Oversee a bank of over 150 media volunteers and high-profile Ambassadors.
- Implement the Crisis Communications Policy as and when necessary.
Policy
- Support the CEO and Senior Public Policy Officer to develop and implement an effective public affairs strategy to promote Bipolar UK public policy positions and campaigns.
The post holder will be expected to:
- Understand Protection, Health and Safety at Work, and Equality and Diversity legislation, and adhere to policies, procedures, and best practice at all times.
- Work collaboratively with other staff to deliver these responsibilities and agreed objectivesto tight deadlines.
- Be independently mobile, as travel will be required to meetings, alongside monthly trips to our London Office.
- Some evening and weekend work may be required.
- Undertake any other reasonable duties as deemed necessary by their Line Manager, Bipolar UK’s Chief Executive Officer.
In the interest of effective working the major tasks may be reviewed from time to time to reflect changing organisational needs. Any consequential changes will be carried out in consultation with the post holder.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Wandsworth.
Sounds great, what will I be doing?
The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The successful candidate will have proven experience working with individuals experiencing mental health and/or dual diagnosis issues, with a solid understanding of crisis management and how to provide respectful, person-centred support. They should have knowledge of mental health legislation, including Care Programme Approach (CPA) processes, and be familiar with a range of recovery models.
The role requires the ability to work both independently and as part of a team, including supporting the induction of peer staff and volunteers, and working collaboratively with frontline statutory services such as the NHS. Awareness of health and safety and safeguarding procedures is essential.
Candidates must be able to work flexibly across the week, including weekends and bank holidays. Strong IT, literacy, and numeracy skills are required, along with the ability to produce clear written communication and use common software such as MS Word and Outlook.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
We are seeking an experienced and dedicated Team Leader based in the London and the South East to join our Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.
The London and South East area covers London, Surrey, Kent, East & West Sussex. It is a requirement that you live within one of these area in order to support your team and carry out this role effectively.
Interviews will take place in person at our Singer Street offices on Thursday 28th August. To support this, we will cover travel expenses to the interview.
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, parental leave payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop our services.
As a Homicide Team Leader, you will:
- Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.
- Capture and analyse data to ensure outcome-based and evidenced work.
- Allocate work within the team, monitor daily caseloads, and identify trends or patterns.
- Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.
- Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.
- Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.
- Oversee recruitment, training, performance management, and ongoing support for team members.
- Promote access to services through referrals and partnerships with local organisations.
- Facilitate regular team meetings, share feedback, and ensure effective communication channels.
- Adhere to data protection legislation, confidentiality policies, and organisational procedures.
About You:
Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.
You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.
You will need:
- Knowledge of the criminal justice system and its impact on victims and witnesses.
- Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.
- Awareness of confidentiality and safe working practices, including data protection.
- Experience in customer-focused, challenging environments.
- Crisis management and support experience.
- Strong communication and negotiation skills.
- Ability to work independently and manage multiple tasks.
- Problem-solving and data analysis skills.
- Proficiency in using software like Word, Excel, and Case Management systems
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter, we particularly welcome applicants from Black, Asian, and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia, or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role, please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered and started an application, then we will contact you to advise of the amended closing date wherever possible.