About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.  

This role is central to delivering the key volunteering systems to colleagues and volunteers across Crisis. You will be joining a dynamic and hardworking central Volunteering team who are committed to delivering a sector leading volunteer experience.

We work with partners across sectors, working together to end homelessness for good through driving income, supporter engagement and creating opportunities for people experiencing homelessness. Our volunteering offer plays a key role in this and is a part of a multi-year, cross-organisational transformation programme with a vision to harness the power of data, digital and technology to help us end homelessness sooner. 

About the role
As Information Systems Lead (Volunteering) you will be part of a progressive and supportive central volunteering team while leading on the development, deployment and upkeep of volunteering related systems, including legacy systems being replaced by a new VMS.  

You will:
•  Lead on data, digital and technology volunteering projects that significantly improve the quality of our volunteering offer
•  Ensure that data quality is of the highest standard possible
•  Provide support to colleagues across fundraising, retail and client services to use systems effectively

•  As a systems expert, lead, coach and communicate how systems are best deployed to ensure a seamless journey for volunteers while providing staff with ease of use and functionality

About you

To be successful in this role you will need to be positive, collaborative and an able communicator.  We are looking for candidates who can coach and empower, build knowledge of best practice with business systems and deliver the very best support to staff supporting volunteers as well as volunteers themselves.   We need the support of someone comfortable with managing multiple projects, creating and supporting new processes and volunteer journeys and providing the highest quality of service for our staff and their teams.  

The right candidate will be someone who wants to be part of ending homelessness, and understands that providing volunteers with the platform to give their best is essential to that. You have experience of managing the use of a CRM system and ideally experience of technology change projects, with demonstrable experience in eliciting requirements, scoping change and user adoption. Acting as a bridge between the Technology and Volunteering team, your ability to translate complex user needs into technical requirements will enable you to plan, manage and coordinate improvements to current and future business processes, and operational systems.

​​​​​​​​​​​​​We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.  

Working at Crisis 
As a member of the team you will have access to a wide range of employee benefits including: 
•    Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy  
•    Mandatory pension scheme, with an employer contribution of 8.5%  
•    25 days’ annual leave which increases with service to 28 days  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.    

How to apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 5th June 2022 (at 23:59)

Interviews will be held on w/c 10th June
  
Accessibility 
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.  

Crisis Peer Support Worker
Salary: £20,700.00 F.T.E (£6,713.51 per annum)
Hours: 2 x 12 hour roles per week (2 nights per week)
Contract: Permanent
Location: Milton Keynes

Our Crisis Cafes offer a safe, welcoming and non-judgmental environment outside of normal working hours to support individuals in mental distress and crisis.  This peer support role will involve offering one to one support and de-escalation, using own lived experience in order to enable service users to commence the process of improving their mental health and wellbeing.

The role will be part of a larger Crisis Café team made up of Crisis Recovery Workers, Crisis Peer Support Workers, Team Leaders and volunteers

Experience

• Own personal lived experience of mental health challenges.
• Working in a small service within a wider organisation, including delivering a service against performance targets.
• Using a dedicated database/system for recording of and reporting service data.
• Working with, coordinating and supporting volunteers.
• Experience of using own mental health experience to support the recovery and wellbeing of others.
• Carry out assessments and 1:1s utilising lived experience of mental health and principles of peer support work

Skills, abilities and knowledge

• Evidence of good interpersonal skills and an ability to form peer relationships with service users and carers
• Knowledge of local community activities and leisure facilities.
• Promoting a service.
• IT (MS Outlook, Word and Excel and internet).
• Good literacy and numeracy skills.
• Good communication, motivational and negotiation skills.
• Valid driving licence and access to a car for work.
• Understanding the wellbeing needs of and working with people with mental health needs, including those from culturally diverse communities.

Closing Date: 5pm on Sunday 29 May 2022

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

No agencies please.

Recovery Worker Addiction

We have an exciting opportunity for a Recovery Worker Addiction to join the team as a Residential Treatment Gambling Therapist, to provide effective support to the established Residential Rehabilitation Programme in a way that enables clients to overcome their addiction to gambling and move forward to recovery and independent living.

The Programme provides structured support, to males aged over 18 years with severe gambling history, through a 14-week residential stay.

Position: Residential Treatment Gambling Therapist

Location: Dudley, West Midlands (full-time on site)

Salary: £26,000 - £30,000 per annum

Hours: 35 Hours per week

Contract: Permanent

Benefits: 28 days’ annual leave, 6% pension contribution, occupational sick pay, eye care vouchers.

Closing Date: 10th June 2022

About the Role

As a Residential Treatment Gambling Therapist, you will provide appropriate recovery-focused therapeutic advice and support to assist residents in addressing their gambling problems and achieving their goals in line with the Residential Programme.

Key responsibilities include:

• Service Delivery
• Innovation
• Expertise
• Effective Governance

About You

As a Residential Treatment Gambling Therapist, you will uphold the organisations values and be non-judgemental, passionate, honest and open to change and empower service users.

You will have:

• Extensive experience of working in Addiction Recovery or a Diploma level qualification in Counselling BACP or equivalent.
• CBT and/or Motivational Interviewing training and/or relevant qualification
• Case management experience with an understanding and application of risk, incident and safeguarding processes
• Excellent communication skills written, verbal and reporting
• Experience of planning and facilitating structured group work with vulnerable and challenging groups
• Experience of working in a therapeutic environment/service, ideally with addiction
• The ability to manage crisis situations and work flexibly to meet presenting needs within a remote location
• The ability to work professionally with women and, with an understanding of different issues women are presented with
• The ability to work independently, as part of a team, and as part of a wider organization
• Evidence of continuing professional development and willingness to develop
• The ability to evidence a commitment to our values

About the Organisation

A registered charity with over 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling, which provides advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Health Engagement, Residential Treatment, Gambling Treatment, Gambling Therapist, Gambling Addiction, Gambling, Rehabilitation Therapist, Rehabilitation, Residential Rehabilitation, Rehabilitation Centre, Outreach, Addiction Therapist, Addiction Counsellor, Recovery Worker, Recovery Therapist, Recovery, Outreach Worker, Counselling, Counsellor, Psychotherapist, Addiction Counsellor, Gambling Counsellor, Community Counsellor, Counselling Psychotherapist, Adult Services, Mental Health.

Recovery Worker Gambling Addiction

We have an exciting opportunity for a Recovery Worker or Addictions Counsellor to join the team as a Residential Treatment Gambling Therapist, to provide effective support to the established Residential Rehabilitation Programme in a way that enables clients to overcome their addiction to gambling and move forward to recovery and independent living.

The Programme provides structured support, to males aged over 18 years with severe gambling history, through a 14-week residential stay.

Position: Residential Treatment Gambling Therapist

Location: Prestwich, Manchester (full-time on site)

Salary: £26,000 - £30,000 per annum

Hours: 35 Hours per week

Contract: Permanent

Benefits: 28 days’ annual leave, 6% pension contribution, occupational sick pay, eye care vouchers.

Closing Date: 10th June 2022

About the Role

As a Residential Treatment Gambling Therapist, you will provide appropriate recovery-focused therapeutic advice and support to assist residents in addressing their gambling problems and achieving their goals in line with the Residential Programme.

Key responsibilities include:

• Service Delivery
• Innovation
• Expertise
• Effective Governance

About You

As a Residential Treatment Gambling Therapist, you will uphold the organisations values and be non-judgemental, passionate, honest and open to change and empower service users.

You will have:

• Extensive experience of working in Addiction Recovery or a Diploma level qualification in Counselling BACP or equivalent.
• CBT and/or Motivational Interviewing training and/or relevant qualification
• Case management experience with an understanding and application of risk, incident and safeguarding processes
• Excellent communication skills written, verbal and reporting
• Experience of planning and facilitating structured group work with vulnerable and challenging groups
• Experience of working in a therapeutic environment/service, ideally with addiction
• The ability to manage crisis situations and work flexibly to meet presenting needs within a remote location
• The ability to work professionally with women and, with an understanding of different issues women are presented with
• The ability to work independently, as part of a team, and as part of a wider organization
• Evidence of continuing professional development and willingness to develop
• The ability to evidence a commitment to our values

About the Organisation

A registered charity with over 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling, which provides advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Health Engagement, Residential Treatment, Gambling Treatment, Gambling Therapist, Gambling Addiction, Gambling, Rehabilitation Therapist, Rehabilitation, Residential Rehabilitation, Rehabilitation Centre, Outreach, Addiction Therapist, Addiction Counsellor, Recovery Worker, Recovery Therapist, Recovery, Outreach Worker, Counselling, Counsellor, Psychotherapist, Addiction Counsellor, Gambling Counsellor, Community Counsellor, Counselling Psychotherapist, Adult Services, Mental Health.

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Job Purpose

This role is within our crisis alternative emergency department (ED) service, which is an out of hours service providing a safe and welcoming space for people who present at A&E, feeling distressed and experiencing crisis. The service will work collaboratively with hospital Psychiatric Liaison Team (LPS) to ensure those in crisis are supported by the appropriate team. The service will operate 365 days a year from 5pm-1am across three ED’s in West London.

Staff within the service will triage, assess and provide face-to-face support to anyone who is experiencing mental health crisis. This will be person-centred and will be in various forms of de-escalation support; practical, emotional support, grounding techniques, safety planning, care/action planning etc. Staff within the service will work alongside LPS and escalate if clinical intervention is required. Staff will also actively participate in MDT discussions for frequent attenders and take a key role in initiating and promoting alternative crisis support in the aim of preventing A&E use. Staff in our Safe Space ED service are required to have experience in a mental health clinical setting (such as inpatient, A&E, or other clinical setting) however, they do not need to hold a clinical qualification for this role.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis presenting at ED
• To prevent the use of A&E and EDs where alternative crisis support is appropriate
• To effectively de-escalate mental health crisis in various forms of support
• Collaborative working with LPS and A&E stakeholders to promote preventative measures around early intervention; to identify any unmet social needs that are exacerbating wellbeing and prevent escalation
• Proactively work, and affect change with, a rolling cohort of people, using a truly personalised approach
• Act as a conduit to negotiate and de-escalate issues before a crisis occurs; a situation which has historically led to a destabilisation of their condition and resulting in an attendance or admission
• Empower service users to self-manage, to enable discharge from the project and encourage (where appropriate) unplanned to planned clinical activity
• Form robust networks of services around individual service users to ensure they can access the care and support they need, when they need it, including our community crisis alternative service – Safe Space
• Improve communication and partnership working between those involved in peoples’ care 24/7
• Personalise a plan of support, focusing on strengths and goals, whilst also developing personal crisis plans with the service user
• Advocate for the individual in the creation of any statutory service crisis plans that may be developed, ensuring they are person cantered and reflect the person’s needs
• De-escalate any negative or harmful patterns of behaviour as early as possible to reduce the likelihood of admission/readmission
• Manage relapse
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual
• To work hand in hand with our community Safe Space service; ensuring follow ups are arranged with our community Safe Space, creating a wrap around crisis service

The Role

The role of the crisis practitioner will be to work collaboratively with LPS and service users to de-escalate crises in ED. The role will also involve triaging and assessing all clients accessing the service, alongside LPS. The crisis practitioner’s duty will be to de-escalate low/moderate mental health and social needs and deliver collaborative self-management plans with service users to improve mental wellbeing and reduction in A&E attendance. The crisis practitioner will also be responsible for linking in and signposting follow up support with our community Safe Space team. This role does not include clinical intervention.

Post is subject to a DBS check.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Fixed Term until 31st March 2023

Part Time positions available

Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as a Casual Recovery Worker on an ‘as and when’ needed basis.

We are looking for a Casual Recovery Worker to join the team at our Safe Haven service in Redhill. A great listener, with a flexible approach to supporting individuals in mental health crisis.

We are looking for caring, consistent, flexible and creative individuals who work well under pressure and are keen to work in mental health. Good communication is essential, as is a good knowledge of mental health. You will receive a full induction, regular supervisions, as well as opportunities for personal and professional development by working across our range of services. You will also have access to learning and development opportunities.

This is a casual post.

The hourly rate for this post is £9.50.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.

About the role

We’re looking for a Sessional Crisis Peer Practitioner to join our team at The Harbour - an informal, non-judgemental, out-of-hours mental health service for anyone over the age of 18 in Portsmouth, Fareham, Gosport, Havant and East Hampshire, who needs short-term support in times of great difficulty or is struggling with poor mental health.

As part of the team based in Portsmouth, you will provide opportunities for service users to talk through their issues, develop and use coping techniques and link up with longer term support. This is a remote service and service users can access the service via text, telephone, web chat or video call.

Sessional hours will be worked as 4.00pm to 11.30pm shifts on a rota basis, which will include some weekends and bank holidays. In return, unsocial hours enhancements will apply.

About you 

Our Harbour Crisis Peer team is made up of people who have experienced mental health challenges and have used local health services, so understand and can really help in service users times of crisis. To be successful, you’ll need to have personal, lived experience of a mental health issue, as well as the confidence and aptitude to calmly and effectively support people who are distressed and/or in crisis.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research makes a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits

Our Gold Investors in People Award reflects our commitment to our lively, friendly teams and flexible working environment. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Season ticket and cycle-to-work scheme
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata)
• Pension plan
• Employee Assistance Programme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Wednesday 25 May 2022 

Interview date: w/c 30 May 2022

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

We have a rewarding opportunity available for a Female Recovery Navigator to join our Assessment and Recovery team based in South Bristol. You will join us on a part-time permanent basis, working 26.25 hours each week on a rota system and in return, you will receive a competitive salary of £21,301 – £23,284 per annum (pro-rata for part-time hours) and benefits.

Missing Link provides practical advice and support to individuals to allow them to maintain a rich and meaningful life. The aim is to deliver recovery and wellbeing opportunities for people with mental health and other support needs to achieve their hopes and ambitions.

In return for joining us, we will offer you:

• Up to 30 days annual leave (depending on length of service)
• 3 extra holidays including International Women’s Day
• Excellent development and training opportunities
• Employer pension contribution (minimum 5% of your gross salary)
• Mindful Employer Plus Scheme
• Cycle to Work Scheme
• Long Service Awards
• Wellness Awards
• Staff Recognition Awards

About the role:

As our Recovery Navigator, you will work collaboratively together with the service user (you will support female and male clients) and mental health professionals to navigate and coordinate services (both social and clinical interventions), connecting into community resources, building resilience and improving wellbeing.  Work within a recovery and psychologically informed approach, taking a holistic view to support people’s recovery to live fulfilling lives. Ensure that services are tailored to individual’s cultural and social needs.

Key duties and responsibilities of our Female Recovery Navigator:

• Build trusting and collaborative relationship with the service user (male and female)
• Co produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice
• Case manage and co-ordinate support, referring and liaising effectively with all professionals, agencies and other parties involved in service user’s support in order to deliver the support package
• Work closely with colleagues with the service and build strong partnership working with other agencies such as Health and Social Care, Voluntary and Community Service. Support/ facilitate service users to access services
• Provide specialist support to women using the service and advice and guidance to other team members regarding women’s mental health issues
• Provide specialist support and screening regarding domestic abuse/sexual violence and provide advice and guidance to the team on pathways into DVA and sexual violence services
• Promote and facilitate service user involvement and inclusion within Mental Health Bristol and the community in line with Mental Health Bristol Partnership objectives
• Manage caseload (male and female), documentation and time effectively, ensuring up to date and clear record keeping in line with BMH policies, making best use of supervision, training and staff development. Ensuring up to date and clear record keeping in line with policies
• Maintain hope and optimism for the individual with high expectations for recovery. Use lived experience (if appropriate) to positively support the individual’s recovery

What we are looking for in our ideal Female Recovery Navigator:

• Numeracy and literacy to GCSE level/NVQ 2 or equivalent
• IT skills including ability to produce various documents in Word, and use of email and internet
• Proven knowledge of support needs of people with mental health needs
• Proven knowledge of equal opportunities issues
• Proven knowledge of health and safety issues, especially those relevant to mental health
• Proven knowledge of safeguarding policies and procedures relating to adults and children and young people
• Knowledge and understanding of the particular needs of working with vulnerable women and men
• Experience working with people with mental health needs, or people with complex needs
• Proven experience of carrying out needs and/or risk assessments and the support planning process
• Hold a full driving licence and have access to appropriate motorised vehicle (desirable)

Do you work well in a team and believe in the social model of disability?  Can you build and sustain relationships with customers based on mutuality and peer support?  Do you enjoy managing a varied caseload of people and working in a person centred and empowering way?  Are you enthusiastic about tackling the barriers that disabled people face on a day-to-day basis ? Then this could be the role you’re looking for.

We are looking to find a passionate, motivated individual with excellent communication and people skills to join our Touchpoint Team. Launched in October 2018, Touchpoint supports people experiencing any form of disability in Barnet to access the services and resources they need so they can live the life they want to live.

As a Deaf and Disabled People’s Organisation, we aim to work with people as equal partners to support positive change.  You will have your own lived experience of disability (which could include a long term condition or mental health issues), and be able to use the knowledge this brings you to empower other people overcome the barriers they’re facing.

You may have experience in a related role, perhaps in the advice or advocacy sector, but you may come from a different sector, bringing a host of transferable skills.  In return, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.

The role is for 28 hours a week. Currently it involves a mixture of home working and office working from our modern, open plan office in Barnet and Southgate College, Colindale.  The successful candidate will enjoy working in a Deaf and Disabled People’s Organisation with an enthusiastic and friendly team of colleagues.

To apply, send your CV plus a detailed covering letter explaining how you would use your own lived experience of disability (which could include a long term condition or mental health issue) to provide meaningful peer support.

Funded by the National Lottery Community Fund.  Fixed term contract for six months, with the possibility of renewal subject to funding.  The successful candidates will need to undergo a DBS check. Interviews will be held on 9th June.

Inclusion Barnet is a registered Charitable Incorporated Organisation (CIO) number 1158632.

Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.

About the role

We’re looking for a Crisis Peer Practitioner to join our team at The Harbour - an informal, non-judgemental, out-of-hours mental health service for anyone over the age of 18 in Portsmouth, Fareham, Gosport, Havant and East Hampshire, who needs short-term support in times of great difficulty or is struggling with poor mental health.

As part of the team based in Portsmouth, you will provide opportunities for service users to talk through their issues, develop and use coping techniques and link up with longer term support. This is a remote service and service users can access the service via text, telephone, web chat or video call.

You’ll be required 18.5 hours per week. Hours will be worked as 4.00pm to 11.30pm shifts on a rota basis, which will include some weekends and bank holidays. In return, unsocial hours enhancements will apply.

About you 

Our Harbour Crisis Peer team is made up of people who have experienced mental health challenges and have used local health services, so understand and can really help in service users times of crisis. To be successful, you’ll need to have personal, lived experience of a mental health issue, as well as the confidence and aptitude to calmly and effectively support people who are distressed and/or in crisis.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research makes a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits

Our Gold Investors in People Award reflects our commitment to our lively, friendly teams and flexible working environment. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Season ticket and cycle-to-work scheme
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata)
• Pension plan
• Employee Assistance Programme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Wednesday 25 May 2022 

Interview date: Monday 30 May 2022

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Job Title: Recovery Centre Coordinator
Full Time – 37.5 hours
Salary: £27,164
Based: Exeter
Fixed Term – 12-month pilot

Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users. 

We are piloting an exciting new day-time service to expand on our highly valued, existing out of hours crisis café. The day-time service will operate Monday-Friday 10am-6pm.

This is an exciting chance to be involved in the pilot to develop our service.

Our Vision

“To provide a community based service that will improve experiences and options for crisis and recovery interventions. To be delivered as a ‘Recovery Centre’ that has open access, extended hours and offers planned and unplanned care. It will be a collaboration and interface of the MHM Crisis Café, wider VSCE and other Mental Health services including Peer Support Workers”

About the role
As a Recovery Centre Coordinator, you will ensure the effective day to day running of the Recovery Centre. You will co-ordinate activities and use of the Centre, acting as a main point of contact for internal staff, external partners and agencies, service users and families.

You will deal with enquiries from service users and ensure that all visitors are made to feel welcome. This role will involve networking and raising awareness of the support and services available within the Centre.

Day-to-day activities may include:

• Develop and co-ordinate the activity timetable available within the Centre.
• Promote the Recovery Centre in the local area via leaflets, posters, word of mouth, social media, attendance at events and meetings etc.
• Ensure all participants and visitors are welcomed and directed to the appropriate member of staff in a professional and efficient manner.
• Ensure the Centre has sufficient refreshments, materials and supplies to deliver a variety of activities each week, keeping within the associated budget.
• To be the local point of contact for all queries related to the Recovery Centre, including families, carers and professionals.

About you

You will hold an NVQ Level 3 (or equivalent) in a relevant field within Health and Social Care or Leadership/Management.

You will have experience of working in the Health & Social Care sector and/or working with vulnerable groups.

As a confident communicator, you will be able to proactively promote the service to a range of stakeholders, as well as network to build professional relationships.

Effective time management and ability to manage busy workload is essential.

What we offer

In return, MHM offers excellent training and development opportunities, flexible working (where appropriate), 25 days annual leave per annum/pro rata, plus statutory holidays and a 5% contributory pension scheme.

Closing date: 15th May 2022*

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.

All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.

MHM is an Equal Opportunities Employer. 

Mental Health Team Leader - Crisis Café
Post No: 454
Location: Luton
Contract type: Permanent
Salary: £25,000 F.T.E (actual salary £23,648.65)
Contracted hours: 35 hours per week
Working days: 5 days per week over Monday and Sunday
Working hours: 5:00pm – 11:00pm

Our Crisis Café Team Leader role in Luton involve coordinating and ensuring the effective and safe delivery of our crisis cafés in order to support the people of Luton. This will involve working with service users, deescalating crisis and leading a team of crisis recovery, support workers and volunteers. If you have a passion for working in mental health and would like to join our Crisis Café service then we would love to hear from you

Service Delivery

• Operate a service and ensure outcomes which supports individuals to deescalate crisis and develop strategies for recovery and increased wellbeing, in line with Mind BLMKs vision and values as well as contract requirements.

• Assessing need and suitability for the service in line with the access to services process and undertaking 1:1s.

• To manage a relationship with the mental health trust which ensures effectiveness of the crisis pathways for those who need further support. 

• Work with the Crisis Cafe Manager to ensure regular involvement of service users, volunteers and staff on local service delivery, organisational matters and wider mental health and crisis care strategies

Management

• Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures, and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers).

• Hold responsibility for health and safety in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).

• Hold responsibility for all cash handling in line with Mind BLMK’s financial policies, procedures, and guidance (records, petty cash income and expenditure.

• Hold responsibility for the collection, updating, monitoring, and reporting of service data in line with Mind BLMK’s contract and systems requirements and procedures.

PR

• Represent Mind BLMK in Bedford to ensure an external presence to promote Mind BLMK’s crisis services to increase awareness and beneficiaries.

• Identify and build good working relationships with community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.

• To work closely with other Mind BLMK services and staff in the Locality to ensure that joint working and pathways are developed for increased support for service users.

General

• Work within the ethos, vision, and values of the organisation and in line with the organisation’s policies and procedures.

• Establish and maintain effective working relationships with the Mind BLMK team and relevant key post holders.

• Attend and contribute to meetings relevant to the role (own supervision, appraisal, staff, peer group, AGM, and external as required).

• Commit to and complete training and qualifications identified for the role in line with organisational need, Staff Development and Training policies and procedures.

Closing Date: Ongoing until role filled

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

No agencies please.

INTERVENTION WORKER, NOTTINGHAMSHIRE CRISIS SANCTUARIES, NOTTINGHAM, PERMANENT, UP TO 26 HPW, FRWK06 £20,127 - £22,293 FTE

Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. We empower people to achieve financial stability, social inclusion and independence.

This is an exciting opportunity to deliver mental health interventions at crisis sanctuaries in Nottingham.

Candidates should:

• Be able to identify and respond to crisis situations
• Have experience working with people with mental health difficulties
• Be able to work as part of a team
• Be a good listener

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

Mental Health Service Manager - Crisis Café / Liaison Psychiatry

Birmingham

£32,383 per annum 

Hours: 37.5 hours per week

Our client's vision is “Better mental health for all” and their values of Respect, Partnerships, Recovery, Well-being, and prevention provide a framework for what they do and how we do it.

They are looking for an experienced manager to lead and monitor their Crisis Cafes and work in collaboration with their NHS partners Birmingham, and Solihull Mental Health Foundation Trust (BSMHFT) to oversee the delivery of the Liaison Psychiatry service. You will be able to analyse data and report on key outcomes.  You will be responsible for the recruitment and training of individuals within the Crisis Café / Liaison Psychiatry service, ensuring that all staff are able to develop their skills and understanding to provide the highest quality service.

You will ensure that we meet all contractual requirements, complying with legislation, policies and processes as well as protecting the wellbeing of everyone and ensure that all health and safety standards are adhered to throughout the services provided. Accustomed to working to financial budgets, you will focus on value for money without compromising on quality.

With working knowledge and experience of good mental health, wellbeing and recovery, you will demonstrate knowledge and commitment to the “Recovery” model of mental health support. You will have experience of promoting equality and diversity in all aspects of service delivery and promote user involvement and empowerment. Being able to remain calm in challenging situations is key to the role and you will be able to work under pressure and deliver on quality outcomes. You’ll be able to juggle multiple tasks simultaneously and be adept at managing changes in priorities.

As a Service Manager, you must have a flexible approach to work, working some evenings and weekends and participate in out of hours emergency on-call rota, which includes evenings and weekends.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Their people are key to the success of the organisation and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

The closing date for applications is Wednesday 25th May 2022

Interviews will take place on Tuesday 7th June 2022