Crm and database support officer jobs

The postholder will develop and lead fundraising and partnerships, raising crucial funds to support MumsAid’s growth. We are looking for an experienced, versatile fundraiser who can hit the ground running, bring a holistic approach and work with a range of donors and funders to help MumsAid develop a sustainable income pipeline. 

This role has strategic accountability for fundraising and managing funder relationships. You will lead our competitive tendering and grant application work, and develop our corporate partnerships.

This is a part-time post, flexible on location, although some travel within the UK may be required. The role will provide support at fundraising events, requiring some occasional evening and weekend commitments (for which time in lieu will be granted).

Main Duties 

Leadership and Management: 

· Work alongside the Senior Leadership Team (SLT) and Board (particularly the Fundraising and Marketing Subgroup) to proactively identify potential sources of funding and realise opportunities for growth. 

· Devise and develop appropriate strategies, produce and deliver strong proposals and pitches. 

· Provide knowledge of current fundraising practice and develop a consistent working strategy that is sustainable.

· Assist in informing long-term financial/business planning and clarifying priorities. 

· Support the SLT and Board in developing a comprehensive framework for reporting on the charity’s impact, including to funders. 

Oversee and support monitoring submissions.

Fundraising:

· Develop, implement and evaluate a fundraising strategy in line with MumsAid’s priorities, to include key areas of focus – fundraising from trusts and foundations, statutory fundraising, corporate fundraising, to secure c. £500k over the next 2 years.

· Research, formulate and write applications, bids and tenders, including to statutory funders and trusts and foundations, coordinating with other team members for input as necessary.

· Build strong relationships with existing and potential funders, partners and stakeholders.

· Write reports for funders to meet deadlines and submit further applications for existing funders where appropriate.

· Work with the SLT and Board to develop and maintain strong relationships with commissioners, funders, partners and corporate organisations to ensure good communication about organisational/project progress, address any issues that arise, and identify new income streams. 

Organisational and General Duties: 

· Maximise fundraising efficiency by using and developing our CRM to ensure there is a clear process for recording and managing fundraising activity. 

· Contribute to the financial planning, budgeting and management accounts process. 

· Contribute to the development of MumsAid’s understanding and communication of our Return on Investment (ROI).

· Report regularly on KPIs, monitoring and evaluating against social impact and ROI. 

· Develop and manage a reporting schedule for the Board and funders to ensure monitoring and reporting is in done in an effective manner in line with organisational priorities, tracking restricted and unrestricted income, project development and targets. 

· Maintain awareness of fundraising and charity law and ensure that activity adheres to relevant legislation and guidance. 

Communications and Marketing: 

Liaise with colleagues to help shape and implement our marketing and communications plan, ensuring our reputation is upheld and our knowledge is shared through positive, consistent and accurate communications and messaging. 

Diversity and Inclusion: 

Promote and support equality, diversity and inclusion, e.g., ensuring that the views and voices of MumsAid’s service users are considered in all aspects of fundraising initiatives, including in the discussions of need and impact.

About You 

· You will be passionate about our mission and see yourself as part of a highly motivated team helping MumsAid exceed its goals.

· You will be the face of our organisation in many ways, so you will have experience of, and enjoy, representing an organisation externally at events, conferences and more.

· You’ll be driven to maximise income from funding/partnership opportunities through your proven negotiation and influencing abilities, with a natural confidence and enthusiasm.

· You’ll be goal orientated and not defeated by rejection, deadlines or pressure to move in a fast-paced environment.

· You’ll value excellence in relationship management and bring energy and motivation to inspire others to support our charity. 

· You’ll be proactive and versatile in your approach and value the opportunity to grow and shape a new role.

Key Experience and Skills:

· Proven track record of working with trusts and foundations, corporate and statutory funders, including expertise in writing applications and stewarding grants.

· Experience of major donor fundraising.

· Ability to bring creative ideas to the table that mirror our strategic direction.

· Financial literacy and management experience, confidence in working with budgets, creating a financial narrative, and working with databases.

· Demonstrably outstanding written communication skills with the ability to write compelling copy, tailored to a range of audiences and platforms. 

· Proven track record of building positive relationships with funders, partners, volunteers, and supporters; you may already have a network of relationships this role could benefit from.

· Articulate speaker, able to present and repackage complex information in succinct and digestible format.

· Microsoft Office proficient, Proficient with Word, Excel and able to put together PowerPoint presentations.

· Ability to develop strategies, operational plans and KPIs in collaboration with colleagues and stakeholders. 

· Excellent working knowledge of voluntary sector funding streams.

· Excellent teamwork skills but with the ability to work independently. 

· Proactive and confident in using own initiative and prioritising workloads.

Desirable Experience and Skills: 

· Experience of representing an organisation externally, e.g., through presentations, events, conferences. 

· Experience of working closely with communications and/or marketing to optimise fundraising and profile-raising opportunities.

· Experience in using a CRM system to support relationship management and reporting.

Main duties

Fundraising CRM Project Leadership

• Lead the end-to-end project to replace the current CRM system, including an audit of existing data, research into CRM options, supplier selection and full onboarding and implementation.
• Manage and maintain the current Salesforce system during the review period, ensuring it remains functional, accurate, and fit for purpose while supporting the transition process.
• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.

CRM and Data Management

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.

Data Selections, Segmentation and Campaign Support

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.

Reporting and Insight

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.

Key responsibilities

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator.
• Undertake any other duties that may be required which are commensurate with the role.

Desired experience

• Experience of using a database to accurately enter and manage data.
• Working extensively with Fundraising CRM systems.
• Experience of working in the charity sector.
• Implementing policies and procedures.
• Running reports and analysing data.
• Understanding of data protection and GDPR principles.

Desired knowledge

• Experience of using a database to accurately enter and manage data.
• Working extensively with Fundraising CRM systems.
• Experience of working in the charity sector.
• Implementing policies and procedures.
• Running reports and analysing data.
• Understanding of data protection and GDPR principles.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Apply

Senior Fundraising and Research Officer

We are looking for a motivated and detail-oriented Senior Fundraising and Research Officer to join the team at Right to Succeed, helping us build on the great work we’re already doing and achieve even more.

This is an exciting time to join the charity as we continue our journey to support children and young people in areas of high deprivation to succeed in life.

Position: Senior Fundraising and Research Officer
Location: Contractually based from one of our offices with flexibility to work from home, subject to business requirements and line manager approval.
Salary: £29,680 - £32,099 per annum
Hours: Full Time (37.5 hours per week, Monday–Friday)
Contract: Permanent

Closing Date: 9:00am, Monday 22nd September 2025
Interview Dates:

• First stage: Thursday 25th September 2025
• Second stage: Tuesday 30th September 2025

The Role

Working as part of a small but ambitious team, you will support fundraising and donor research for Right to Succeed, a fast-growing national charity delivering place-based and educational change in disadvantaged communities.

This role will see you:

• Undertake in-depth prospect donor research, using tools such as Funds Online, GrantNav 360 Giving, and CRM systems.
• Produce research briefings and present findings to support fundraising strategy.
• Provide high-quality administrative support, including meeting coordination, thank you letters, and CRM updates.
• Support the delivery of fundraising events and donor visits.
• Contribute to the writing of funding applications, bids, and monitoring reports.
• Lead on administrative support for the Individual Giving funding stream.

If you are passionate about collaboration, research, and supporting fundraising that helps children and young people overcome barriers to education, we would love to hear from you.

About You

We are seeking a proactive and detail-focused fundraiser with:

• Experience of writing for a range of audiences.
• Experience of maintaining relationships with a range of stakeholders.
• Strong research skills and experience with CRM or funding databases.
• A flexible and hands-on approach, with the ability to work independently and as part of a team.
• Strong organisational, planning, and time management skills.
• Excellent communication skills, both written and verbal.

Desirable experience includes:

• Knowledge of the voluntary/charity sector.
• Understanding of bid writing and monitoring for Trusts, Foundations, Statutory and Institutional funders.
• Experience of fundraising from regional sources.

Benefits Include:

• 5% employer pension contribution
• 27 days annual leave (plus bank holidays)
• Medicash health plan
• Group life assurance
• Flexible working
• Commitment to wellbeing and professional development

Please upload your CV and a covering letter outlining your interest in the role and how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.

About the Organisation

Right to Succeed works with communities in areas of high deprivation to remove barriers to education and create better outcomes for children and young people. Since launching in 2015, we’ve been working with schools, colleges, and local authorities across Blackpool, Rochdale, Birkenhead, and the Liverpool City Region to build inclusive education systems and improve literacy.

We are an equal opportunities employer and particularly welcome applications from those with lived experience of the challenges our programmes seek to address. As a Disability Confident employer, we will provide any support needed in the recruitment process.

Other roles you may have experience in could include: Fundraising Officer, Fundraising and Research Officer, Trusts & Foundations Officer, Grants Officer, Prospect Researcher, Individual Giving Officer, Fundraising Administrator, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About us:

Are you passionate about financial capability? Join us to help develop knowledge, resources and tools that are accessible to all!

At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.

In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now expanding our team to drive this transformation forward.

Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.

Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.

About the role:

Do you have a flair for organisation, an eye for detail, and a passion for bringing people together?

We’re looking for a proactive and professional Events and Administration Officer to play a central role in the delivery of our events programme and in keeping our busy office running smoothly. This varied role would suit someone who thrives on juggling multiple tasks, enjoys problem-solving, and is keen to contribute to an organisation with a strong sense of history, purpose, and ambition.

What you’ll be doing

As our Events and Admin Officer, you’ll be at the heart of our operations. Your responsibilities will include:

• Events: Helping to plan and deliver a wide range of events – from breakfast briefings and online panel discussions to gala dinners – ensuring every detail runs smoothly. This will include liaising with suppliers, venues, speakers, and sponsors; coordinating catering and logistics; supporting event promotion; and overseeing attendee communications and requirements.
• CRM & Data: Acting as a Hubspot ‘super-user’, ensuring our CRM is effectively maintained to manage stakeholders, track engagement, and support compliance.
• Meetings: Coordinating internal and external meetings, including diary management for the senior team and producing accurate records.
• Enquiries: Serving as the first point of contact for shared inboxes, responding and redirecting queries efficiently.
• Office & Admin: Supporting office operations, liaising with landlords and suppliers, assisting with finance queries, and ensuring our day-to-day administration runs seamlessly.
• Projects: Assisting with proposition development and project delivery, keeping accurate records and chasing actions.
• General: Providing all-round support to ensure the smooth running of the organisation.

What we’re looking for

We’re seeking someone who is:

• Educated to at least A-Level (or equivalent) with an administrative or operational focus.
• Professional, approachable, and confident in communicating with people at all levels.
• Experienced in event management and administration.
• Skilled in budget tracking, on-the-day event management, and post-event reporting.
• Organised, with excellent attention to detail and strong time-management skills.
• Competent in Microsoft Office (Word, Excel, PowerPoint) and experienced with CRM and e-marketing platforms (ideally Hubspot).
• Proactive, adaptable, and able to work independently with minimal supervision.
• Aligned with our collaborative culture and values.

It would be great if you also bring:

• Familiarity with platforms like Zoom, Eventbrite, and Ticket Tailor.
• Experience using professional social media (particularly LinkedIn) for events and communications.

What we offer:

• A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
• Competitive compensation based on your experience and our sector
• Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office at least two fixed days a month and relevant events but otherwise we’re flexible.
• Flexible working days and times: This role involves events, some of which may be in the evening or breakfast briefings, so flexibility from both sides is important.
• Development opportunities – this is a new role with the opportunity to learn new skills and develop your experience in events management, project management and administration.
• We recognise that physical, mental and financial wellbeing is important:
  • so enjoy our generous annual leave (27 days plus bank holidays for full time hours, pro rata for part time hours).
  • plan for your future pension with either 3 or 4% employee contributions and 6 or 8% employer contributions.
  • provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.

Do you have Salesforce skills or experience and passion for making a real difference?

We need someone with solid Salesforce technical skills who enjoys detailed data management work and wants to make a meaningful impact in the charity sector.

Join NASS as our Database Officer and be the technical backbone that powers our mission to transform the lives of people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.

What Makes This Role Special

This role combines essential Salesforce administration skills with a hands-on data management. While you'll need strong Salesforce technical capabilities for system configuration, user management, and troubleshooting, much of your day-to-day work will involve processing and maintaining supporter data. We need someone who values both technical expertise and the precision required for detailed data work.

What You'll Do

Salesforce Administration:

• Manage Salesforce CRM including user management, permissions, system configuration, and security
• Deploy updates, maintain custom fields and flows, and ensure data integrity
• Monitor system performance and troubleshoot technical issues

Data Management & Processing:

• Process and maintain data from multiple external platforms and income sources
• Keep supporter records up to date including addresses, direct debit details, and preferences
• Conduct regular data quality checks, error correction, and reconciliation processes

Reporting & Analytics:

• Generate data reports and create dashboards for management and teams
• Extract and compile data for mailings, campaigns, and impact reporting

Technology & Innovation:

• Support implementation of AI integration (Dataro) and evaluate new Salesforce features
• Maintain platform integrations and support digital technology improvements
• Stay current with Salesforce updates and best practices

Support & Collaboration:

• Develop streamlined data entry processes and documentation
• Support colleagues with database queries and technical issues
• Ensure compliance with GDPR and data protection regulations

Who We're Looking For

We're seeking someone with strong Salesforce CRM administration skills, excellent analytical abilities, and experience in charity fundraising processes. The ideal candidate will have excellent Excel skills, understanding of data protection principles, and the ability to communicate effectively with colleagues across all departments.

For full details of all essential and desirable requirements, please download the complete job description and person specification.

Why Choose NASS?

Join an Established, Trusted Organisation: NASS is the only charity in the UK dedicated to supporting people living with axial SpA. We're a well-established organisation with a strong community focus, recently shortlisted for Medium Charity of the Year at the Third Sector Awards. We transform diagnosis and care for this invisible, often misdiagnosed inflammatory condition. You'll be part of a respected charity that campaigns for early diagnosis, works directly with the NHS to improve services, and builds an active community supporting thousands across the UK.

Competitive Benefits Package:

• Salary: £30,000 - £32,000
• 10% employer pension contribution
• 25 days annual leave plus 3 additional days between Christmas and New Year
• All bank holidays
• Remote or hybrid working with flexible arrangements
• Professional development opportunities and training support
• Employee assistance programme
• Sight tests and spectacle contribution
• Death in service scheme (3x annual salary)
• Full business travel expense reimbursement

Our Culture

In addition to a competitive salary and generous benefits package, we truly value our people. You'll become part of a dedicated team who are supported to use and develop their skills in meaningful work that directly impacts the lives of people living with axial SpA.

Commitment to Equality, Diversity & Inclusion

NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity and technology sectors.

How to Apply

To apply, please submit:

• Your CV highlighting relevant experience.
• A covering letter demonstrating your skills and experience, specifically addressing each key task and specification outlined in the job description.

Application Deadline: 3 September 2025.

Interview Date: 11 September 2025 (in person at our London office).

Contact Information

For informal enquiries about this role, please contact Justyna Potiopa or Dale Webb.

NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.

Job Title: Senior Grant-making Officer

Salary: £34,000–40,000

Hours: Full-time (40 hours/week)

Location: Central London / Hybrid (1-2 days in office per week)

Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.

Benefits:

5% employer pension contributions,

£600 per year mental wellbeing support, 

Enhanced parental leave (4 months full pay + 2 months at 50%)

Annual allowance for professional development and training

About Us

GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.

Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.

GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.

Our grant-making process follows a rigorous framework of consultation, due diligence, and vetting. It is overseen by our Grant-Making Advisory Panel, composed of LGBTQI activists from the Global South, and governed by our Board of Trustees.

In just seven years, we have provided over £3 million in new funding, supporting nearly 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.

Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.

About the Role

Grant-making is central to GiveOut’s mission of growing giving to support LGBTQI human rights activism globally. As Senior Grant-Making Officer, you will play a pivotal role in shaping and delivering our grant-making programme, ensuring we effectively channel resources to LGBTQI activist organisations worldwide.

Bringing a passion for and knowledge of international LGBTQI human rights, you will have the opportunity to deepen your skills in grant-making, gain insights into LGBTQI human rights movements worldwide, and build meaningful relationships with LGBTQI activists and organisations across the globe.

Key Responsibilities:

• Sector Expertise and Insights

  • Stay informed about developments in the LGBTQI movement and global LGBTQI rights.

  • Undertake occasional international travel to strengthen relationships and deepen understanding of partner activities.

• Donor and Grant Partner Engagement

  • Build and maintain strong relationships with grant partners through regular communication and engagement.

  • Capture and share evidence and success stories from grant partners to engage and inspire GiveOut’s supporters.

  • Collaborate with colleagues to feed grant-making insights into impact reports and donor communications.

  • Represent GiveOut’s grant-making programme externally at events, including occasional evening engagements.

  • Coordinate logistics for grant partner engagements, including developing itineraries, supporting travel arrangements, and ensuring smooth communication with donors and other stakeholders.

• Grant-Making Strategy and Programme Implementation

  • Help shape the design and execution of GiveOut’s grant-making programme 

  • Ensure GiveOut’s Grant-Making Policy and guidance remain up to date with best practices in grant-making and is responsive to the needs of the global LGBTQI movement.

  • Work with the Grant-Making Advisory Panel (GMAP) to identify and assess new grant partners, and coordinate annual GMAP meetings.

• Grant Portfolio Development and Management

  • Develop an annual portfolio of grants, balancing renewals and new partnerships, and collaborate with the Executive Director to present to the Board for approval.

  • Conduct due diligence on grant partners, draft grant agreements, and manage payment processes.

  • Monitor and evaluate partnerships, coordinating narrative and financial reporting to track progress and impact.

  • Maintain and update the grant partner database to ensure accurate and up-to-date records.

What Success Looks Like

• Strong, trusting relationships with existing and prospective grant partners.

• A diverse and impactful grant portfolio that excites and inspires GiveOut’s supporters.

• Robust due diligence processes and effective monitoring and evaluation practices.

• A respected organisation with deep expertise in the global LGBTQI movement.

• Engaging stories and evidence of impact that are shared effectively with donors and supporters.

• An up-to-date, accurate grant partner database.

Essential Skills and Experience

• Proven experience in grant-making or a related field such as social impact and development work, research and policy advocacy or program funding and administration within NGOs, government, charities or foundations.

• Demonstrated commitment to or connection with the LGBTQI community.

• Knowledge of global developments in LGBTQI rights and advocacy.

• Proven experience in building and maintaining relationships, with excellent interpersonal and communication skills.

• Exceptional organisational and project management skills, with the ability to manage multiple priorities effectively.

• A proactive, motivated, and results-oriented approach, with a strong work ethic. 

• A collaborative team player who actively contributes to a positive, inclusive, and high-performing organisational culture, aligned with GiveOut’s vision and values.

Desirable Skills and Experience

• Strong understanding of grant-making theory, processes, and best practices.

• Experience with grants management databases and tools.

• Experience monitoring and evaluating grant-funded programmes.

• Undergraduate degree or equivalent qualification in a relevant field.

• Familiarity with Google Workspace tools (e.g., Docs, Sheets, Drive).

Why Join Us?

At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.

Application Process

Applications close on 11th September 2025. GiveOut is an equal opportunities employer. 

An exciting opportunity to join the Dignity in Dying team and help lead a national campaign for assisted dying law reform.

About Us:

Dignity in Dying is the UK’s leading campaign for assisted dying law reform. We fight for a compassionate assisted dying law for terminally ill, mentally competent adults. We are a national campaign and membership organisation campaigning for change across the UK.

Compassion in Dying is a national charity working to amplify people’s voices, shift attitudes and drive changes to the healthcare system so people’s end-of-life decisions are heard, understood and respected when it matters most. We support people to start honest conversations about death and dying, and record and revisit their wishes whenever they want to.

The role:

As we move closer towards assisted dying legislation across the British Isles, this role presents an exciting opportunity to be part of a high-profile, fast-paced campaign that will provide plenty of challenges and opportunities for personal development.

Using your ability to prioritise, this role is made up of a varied set of objectives including finance-based tasks, supporting the fundraising function, database management and direct contact with our members, supporters and donors. 

Working closely with the finance team, the operations and database team manage the daily donations across multiple platforms and maintain donor details on the organisation’s CRM database (Raisers Edge). 

Our comprehensive database allows our team to support to the fundraising team, who undertake frequent mailings to our donor base.   

Our team has frequent contact with donors and members, as well as people seeking information on the campaign and how to get involved. We also manage a small-but-mighty group of volunteers who give us in-office, administrative support. 

This role offers an opportunity for a motivated and compassionate individual to join a supportive team, within a purpose-driven and focused organisation. As we reach a pivotal point in our campaign, we're looking for someone who brings a calm, reliable presence and can adapt confidently to a fast-evolving environment.

Key Responsibilities:

• Daily task delivery: Carry out a range of daily operational tasks assigned based on team capacity and workload. These may include batching and logging cheques for banking, processing credit card donations, responding to incoming calls and emails, updating GDPR consent records in the database, and managing incoming and outgoing post
• Database ownership: Take responsibility for the ongoing maintenance and development of the database, helping to optimise its functionality in response to evolving operational needs
• Meeting participation: Attend internal meetings as required, including representing the team in the absence of the Operations and Database Manager.
• Team support: Assist the fundraising team with large-scale mailouts and provide support as needed including data selection and export for mailings
• Team coordination: Act as deputy to the Operations and Database Manager, leading daily team check-ins and helping to coordinate day-to-day task delivery in their absence
• Process documentation: Maintain and update team process guides, ensuring documentation remains accurate, clear, and aligned with best practice
• Continuous improvement: Contribute to continuous improvement initiatives by identifying opportunities to enhance processes and efficiency

About you:

Essential Experience

• Experience with, and understanding of, CRM tools and databases
• Experience of customer service including via phone and/or email 

Desirable Experience

• Experience with Raiser’s Edge
• Experience with financial processes such as cheque banking and CNP payments
• Experience of donor database management (within or outside of CRM tools)
• Knowledge of GDPR and it’s applications
• Experience writing comprehensive process guides/Standard Operating Procedures

Skills and Abilities

• Excellent verbal and written communications skills 
• Ability to respond to enquiries promptly, accurately and in a concise, accessible and engaging manner
• Ability to be proactive and self-motivated
• Ability to empathise and communicate with people who may be distressed and in difficult circumstances
• Ability to plan, organise and prioritise your workload in an, often, fast paced environment
• Excellent attention to detail and strong IT skills (including Microsoft suite)
• Willingness and ability to develop new skills and assimilate new information quickly

Values

• Commitment to Dignity in Dying’s vision and mission.
• Commitment to Compassion in Dying’s vision and mission.

Organisational behaviours

1. Leading by example - You lead by example through your behaviours and motivate others through your professional approach to work.
2. Trust and respect others - You are aware of your impact on others and treat other people with kindness and respect. You value diversity and listen carefully to understand the views of others.
3. Proactive and supportive team member - You work with others to reach a common goal by sharing information and supporting colleagues.
4. Strive to be the best - With a positive attitude, you work to a high standard to meet personal and organisational expectations.
5. Responsibility and initiative - You take ownership of your work and take responsibility for your actions and decisions. You use your initiative and take pride in what you do.

Interviews will be held in central London. Subject to the volume of candidates, we may start interviewing before the closure date of this posting and, subsequently, close the post early if the right candidate is found.

This is a fixed-term appointment for 12 months to provide cover while the current postholder is seconded to another role within LSE.

The London School of Economics and Political Science (LSE) is one of the foremost social science universities in the world. Based in the heart of London with a global reach, we develop the people and ideas that shape the world. The Philanthropy and Global Engagement Division (PAGE) is integral to LSE’s capacity to realise our strategic direction through engaging with alumni and friends, staff and students, volunteers, organisations, and the wider community to increase philanthropic income for agreed School priorities. This is an exciting opportunity to contribute to the continued success of LSE’s ambitious Shaping the World Campaign, which aims to raise £750m and secure 300,000 volunteering hours by 2030.

The Senior Fundraising Support & Services Manager will lead a team of two Fundraising Support Executives, providing pre-award support to income-generating teams in the UK, USA and internationally. The postholder will oversee the structuring, costing, and management of proposals and funding agreements, lead pledge administration and philanthropic scholarship processes, and improve operational processes. They will also represent the team on LSE’s CRM replacement project, ensuring that system design and implementation meets operational and compliance needs.

The successful candidate will have:

· Experience leading fundraising or advancement operations within higher education, not-for-profit, or a comparable complex organisation.

· Thorough knowledge of UK and international fundraising practices, including tax-efficient giving.

· Strong leadership skills with experience managing and developing staff, and the ability to resolve complex problems and make autonomous decisions.

· Excellent communication, influencing, and negotiation skills, with the ability to convey technical information clearly and work effectively with a wide range of stakeholders.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

To apply for this post, please click the apply button. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page.

The closing date for receipt of applications is Sunday, 14 September 2025 (23.59 UK time). Regrettably, we are unable to accept any late applications.

Interviews are anticipated to take place in person during w/c 22 September 2025.

The Ogden Trust is a family charitable trust which supports the teaching and learning of physics. The Trust delivers professional development programmes for teachers of physics across England, supports schools and multi-academy trusts to improve their physics provision and works with universities to support high-quality physics enrichment.

The person in this role will work as part of the operations team to ensure that all Ogden Trust programmes are delivered to a high standard. The postholder will work with programme managers across teams to administer the activities of the Trust in line with agreed systems and processes. Remote working will be considered, but office based is preferred.

The role will involve administrative and logistical support across the operations of the Trust, including processing applications, event logistics, monitoring event/programme participation, data processing and communications support.

We seek a highly capable Membership and Office Administrator to support the work of the Society’s professional Office based at University College London.

The role will focus primarily on supporting and communicating with the Society’s extensive membership, which largely comprises practising historians in higher education and other sectors, as well as prospective members, applicants for the Society’s extensive research funding programme, and members of the public.

The role holder will report to the Membership and Programmes Manager and will also assist in the running of the Society’s research funding schemes. This is a hybrid position which supports home / remote working as the predominant model. As part of a small Office team, the post holder will in addition assist with the administration and efficient running of the Office on a daily basis. The Society offers an employer contributor pension of 12% and a friendly, supportive and highly professional working environment.

The Royal Historical Society is the UK’s foremost learned society and membership organisation for the support and promotion of historians and historical research and teaching in higher education and related sectors.

As a registered charity, founded in 1868 and now with more than 6,500 Fellows and Members, the Society champions the discipline of history within higher education and well beyond. Our remit is to support historians of all kinds to undertake and encourage historical research and understanding; to advocate for history and its practitioners; to represent history as a discipline and historians as a group; and to promote greater equality and representation within historical practice.

You will be joining us at a time that holds the greatest potential for fundraising in our history, following the launch of the UK Government’s Delivery Plan for ME and initial findings of the DecodeME genetics study (co-led by Action for ME) in Summer 2025. 

Building on our charity’s already established level of support from major donors, you will provide exceptional relationship management to existing donors alongside growing our network of high value supporters.

Working closely with the CEO, alongside managing a portfolio of donors and prospects ensuring excellent stewardship, you will support our Breakthrough-ME Group (a group of high net worth and highly networked individuals). There is an established level of support from major donors at Action for ME so this is a role that will require exceptional relationship management to retain our current valued supporters while growing this crucial area of fundraising. 

This would be an ideal role for an experienced philanthropy professional seeking to work for a small but ambitious charity, helping us to achieve our mission to improve the lives of all people affected by ME – better meeting their needs today while taking action to secure change for tomorrow.

Key duties

Major Donor Fundraising

• Successfully develop and implement the philanthropy strategy to secure and maximise funds from high value individuals for Action for ME achieving annual income of £250k+

• Set plans and budgets which will deliver income through major gift fundraising and philanthropic giving through family trusts and foundations, including quarterly forecasting.

• Manage a portfolio of prospects and donors at the £5k to £100k level, to develop and maintain strong and long-standing partnerships

• Work closely with the Director of Fundraising and Development and other colleagues to ensure that plans and activities for fundraising from high value individuals are integrated into the overall fundraising strategy and plan for significant growth.

• Be responsible for our Breakthrough-ME Group with high quality proposition development.  Contribution to Group fundraising activities with a specific focus on ensuring their networks support pipeline growth for future fundraising.

• Lead the delivery of our biennial fundraising gala dinner, maximising income and new opportunities from attendees.

• Develop engaging and inspiring opportunities to steward and cultivate support creating a calendar of activities including events, presentations, approaches, networking and meetings.

• Utilise the CRM database (Raisers Edge) to provide the data required to strategise your approach to philanthropy, monitor progress and provide a high-quality donor experience.

• Ensure utilisation of insight & data, producing management information data to inform planning and strategy development.

• With the Director of Fundraising & Development, create inspiring cases for support and resulting propositions with clear budgets and outcomes.

• Create adequate systems and processes to support the major donor programme.

• Undertake and manage research into prospects and major donors, preparing for approaches and presentations and briefing senior leadership and trustees for donor meetings and events.

• Develop and maintain relationships with donors, a wide range of staff and volunteers from trustee level down.

• Provide regular feedback and internal reporting to line management.

• Work with other fundraisers to ensure that all fundraising opportunities and leads are followed up – particularly in corporate, community and trust fundraising.

• Work with Trustees, the Chief Executive and members of the Leadership Team to develop relationships with major donors.

• Self-administrate including managing your own diary and meetings, keeping accurate and up to date records of activity

• Occasional travel to London, Bristol & events

Other duties

• To positively promote the work and activities of Action for M.E. at all times.

• To contribute to the team’s overall, ongoing and annual planning and budgeting.

• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Director of Fundraising and Development, Chief Executive or any other senior Action for ME management.

• Act as an advocate for the Charity and its work.

• To work in accordance with Action for ME’s values of collaboration, equity and empathy.

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

The future of CCT’s outstanding collection of historic churches depends on us supporting communities around our churches caring for, opening, using and raising money for them. The Lead Local Community Officer will play the prime role in ensuring that local people are engaged, recruited, trained and supported.

The Lead Local Community Officer will lead the regional team of Local Community Officers to support, recruit, liaise with and develop volunteer and community supporters to care, open, use and raise money for the CCT’s collection of historic churches.

They will head the Church Planning process for the region, ensuring every church maintains and develops their co-created Church Plan.

The closing date for receipt of applications is 9am on Friday 12th September 2025.

The interviews will take place in Northampton on Wednesday 24th September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

 As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Are you a creative communicator and passionate fundraiser who thrives on making a real difference? 

We’re looking for a Fundraising & Communications Manager (Maternity Cover) to help us grow income and awareness for LATCH Welsh Children’s Cancer Charity. This is an exciting opportunity to help  shape our fundraising and communications efforts, build meaningful relationships, and amplify the voices of the families we support.

If you’re motivated, emotionally intelligent, and ready to hit the ground running, then this could be the role for you.

What We’re Looking For

• A confident and collaborative fundraiser and communicator with proven experience in income generation and/or marketing roles.

• Someone who thrives on building relationships with supporters, donors, families, and partners.

• A creative thinker with excellent storytelling and writing skills.

• A natural organiser, able to manage multiple priorities and projects with calm and clarity.

• Passionate about the work of LATCH and the difference we make for families across Wales.

What You’ll Do and the Skills That Will Help You Succeed:

Fundraising & Income Generation

• Deliver and manage fundraising across key income streams including corporate partnerships, individual giving, events, and major donors.

• Plan and lead events and fundraising campaigns, bringing strong project management skills and creativity to everything you do.

• Build and nurture relationships with supporters, fundraisers, and volunteers, using your empathy and communication skills to create lasting connections.

• Develop clear and engaging donor journeys that inspire ongoing support.

• Use your analytical skills to manage budgets, maximise Gift Aid, and evaluate fundraising performance.

Communications & Marketing

• Be a strong storyteller, creating content that raises awareness and deepens engagement across social media, newsletters, and the website.

• Work confidently across digital platforms, maintaining and updating web and social channels.

• Be a compelling face for LATCH, representing the charity at events, cheque presentations, and public speaking engagements.

• Collaborate with the wider team to gather powerful case studies and ensure ethical, dignified storytelling.

Compliance & Data

• Keep accurate, compliant records using Beacon CRM.

• Ensure all fundraising activity meets Charity Commission, Fundraising Regulator, and GDPR standards.

• Contribute to policy development and continuous improvement, bringing attention to detail and a commitment to best practice.

Grants Support Officer | Swyddog Cymorth Grantiau

**This is a bilingual description, please scroll down for the English**

**Mae hwn yn ddisgrifiad dwyieithog, sgroliwch i lawr i weld y fersiwn Saesneg**

Rydyn ni’n chwilio am chwaraewr tîm trefnus a brwdfrydig i ymuno â’n tîm grantiau fel Swyddog Cymorth Grantiau.

Swydd: Swyddog Cymorth Grantiau

Oriau: Amser-llawn, 35 awr yr wythnos, gweithio hyblyg
Cyflog: £27,101 yn cynyddu i £32,323 y flwyddyn. 
Lleoliad: Hyblyg, gyda chanolfannau swyddfa yn Aberystwyth, Caerdydd a’r Rhyl
Contract: Parhaol
 

Dyddiad cau: 29 Medi 2025 – 10am
Dyddiad y cyfweliad: 8 Hydref 2025
Cymraeg: Dymunol

Yngl n â’r rôl

Mae hwn yn gyfle gwych i weithio o fewn tîm grantiau cyfeillgar. Fel rhan o’r rôl, byddwch yn gweithio gydag ystod amrywiol o fudiadau gwirfoddol o bob rhan o Gymru, yn eu cefnogi i gyflawni prosiectau gwych.

Mae’r rôl yn berffaith i rywun sy’n chwilio am rôl brysur ond amrywiol. Os ydych chi’n mwynhau gweithio fel rhan o dîm a chyda sgiliau rheoli amser da, bydd y rôl werth chweil hon yn rhoi’r cyfle i chi weithio o'ch pen a'ch pastwn eich hun.

Bydd rhai o’ch prif ddyletswyddau yn cynnwys:

• Siarad â darpar ymgeiswyr grant i bennu sut gallem gefnogi eu gweithgarwch
• Gweithio fel rhan o dîm i gwblhau asesiadau ar geisiadau grant
• Cefnogi portffolio o fudiadau, gan fynd ati mewn modd hyblyg i sicrhau bod y prosiectau yn cyflawni eu diben

Byddwch hefyd yn cael cyfleoedd i weithio gyda thimau a chyllidwyr eraill.

Mae’r swydd hon yn un amrywiol a chyflym tu hwnt; rôl wobrwyol i unigolyn trefnus ac uchel ei gymhelliant sy’n ffynnu mewn tîm ond hefyd yn gallu gweithio ar ei liwt ei hun.

Amdanoch chi

Bydd gennych chi:

• Brofiad o ddefnyddio systemau a phrosesau gweithredol, gan gynnwys cronfeydd data a systemau rheoli grantiau ar-lein
• Profiad o reoli cynlluniau cyllido a chefnogi prosiectau a gyllidwyd i gyflawni amcanion a datrys problemau
• Sgiliau cyfathrebu cryf ar bapur ac ar lafar ar fformatau lluosog (e.e. adroddiadau, cyflwyniadau, cyfryngau cymdeithasol, gwefannau)
• Sgiliau rhifyddol da a phrofiad o weithio gyda data ariannol a defnyddio swyddogaethau Excel Microsoft
• Sgiliau TG rhagorol, yn enwedig gyda chronfeydd data, taenlenni, e-bost a phrosesu geiriau (Microsoft Office yn ddelfrydol)
• Trefnus tu hwnt, yn gallu rheoli eich llwyth gwaith eich hun, addasu i flaenoriaethau newidiol a chadw at ddyddiadau cau’n gyson

Mae’r gallu i gyfathrebu yn Gymraeg hefyd yn ddymunol.

Pam gweithio i’r mudiad

Mae pecyn buddion rhagorol, gan gynnwys 25 diwrnod o wyliau, ynghyd â gwyliau banc a diwrnodau disgresiwn, cyfraniadau pensiwn, rhaglen cymorth i gyflogeion, cynllun arian gofal iechyd, cyflog salwch uwch a gweithio hyblyg.

Mae hwn yn fudiad sy’n croesawu amrywiaeth; mae ganddo bolisïau ardderchog sy’n rhoi cydbwysedd rhwng bywyd a gwaith, mae’n hybu gweithio’n hyblyg ac mae ganddo ddiwylliant o feithrin staff drwy arweinyddiaeth effeithiol a gwaith tîm rhagorol. Mae’n falch o fod yn gyflogwr Hyderus o ran Anabledd.

Mae’r mudiad yn buddsoddi yn ei gyflogeion a’u datblygiad. Yn ogystal â bod yn Gyflogwr Cyflog Byw, sy’n ymrwymedig i dalu’r cyflog byw gwirioneddol i staff, maen nhw wedi ennill achrediad Buddsoddwyr mewn Pobl.

Gallai rolau eraill y gallech fod â phrofiad ohonynt gynnwys: Gweinyddwr Grantiau, Swyddog Cyllido, Swyddog Cymorth Rhaglenni, Cydlynydd Prosiect, Gweinyddwr Contractau, Swyddog Cydymffurfio, Swyddog Monitro a Gwerthuso ac ati.

Croesawir ceisiadau Cymraeg ac ni fyddant yn cael eu trin yn llai ffafriol na cheisiadau Saesneg.

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We’re seeking a well-organised, enthusiastic team player to join a grants team as a Grant Support Officer.

Position: Grants Support Officer

Hours: Full time, 35 hours per week, flexible working
Salary: £27,101 rising to £32,323 per annum. 
Location: Flexible, with office hubs in Aberystwyth, Cardiff and Rhyl
Contract: Permanent
 

Closing date: 29 September 2025 – 10am
Interview date: 8 October 2025
Welsh Language: Desirable

About the Role

This is an exciting opportunity to work within a friendly grants team. As part of the role you will work with a diverse range of voluntary organisations across Wales, supporting them to deliver fantastic projects.

The role is perfect for someone who is looking for a busy but varied role. If you enjoy working as part of a team and have great time management skills, this rewarding role will give you the opportunity to use your own initiative.

Some of your main duties will include:

• Speaking with potential grant applicants to determine how we may be able to support their activity
• Working as part of a team to complete assessments on grant applications
• Supporting a portfolio of organisations, with a flexible approach to ensure projects deliver

You will also have opportunities to work with other teams and funders.

This job is highly varied and fast paced, a rewarding role for a motivated, well-organised person who thrives in a team but can also work on their own initiative.

About You

You will have:

• Experience using operational systems and processes, including online databases and grant management systems
• Proven experience managing funding schemes and supporting funded projects to deliver objectives and resolve issues
• Strong written and verbal communication skills across multiple formats (e.g. reports, presentations, social media, websites)
• Good numerical skills with experience working with financial data and using Microsoft Excel functions
• Excellent IT skills, particularly with databases, spreadsheets, email and word processing (preferably Microsoft Office)
• Highly organised, able to manage own workload, adapt to changing priorities and meet deadlines consistently

The ability to communicate in Welsh is also desirable.

Why work for the organisation

Staff benefits include 25 days paid holiday plus 8 bank holidays and 5 additional discretionary days, Personal Pension Scheme, Employee Assistance Programme, enhanced sick pay scheme, agile working and healthcare cash plan.

This is an organisation that embraces diversity, with excellent work life balance policies, where flexible working is promoted, and the culture is to nurture staff through effective leadership and excellent team working. Proud to be a Disability Confident employer.

The organisation invests in its employees and their development. As well as being a Living Wage Employer, committed to paying staff the real living wage, they have been awarded Investors in People accreditation.

Other roles you may have experience of could include: Grants Administrator, Funding Officer, Programme Support Officer, Project Coordinator, Contracts Administrator, Compliance Officer, Monitoring and Evaluation Officer etc.

Applications submitted in the m