22 Crm business analyst project manager jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*{{alertCtrl.errorMsg}}

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

{{ alertCtrl.errorMsg }}

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

{{ alertCtrl.errorMsg }}

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Top job
United Kingdom for UNHCR, London
Circa £35,000 per year
we are looking for somebody to analyse our fundraising and marketing data which the wider team can use to make informed decisions.
Posted 1 week ago
Top job
Edinburgh Dog and Cat Home, Edinburgh, Edinburgh
£30,000 - £34,000 per year
Do you get the buzz around NFTs? Do you know your ETH from your BTC? How about your Twitch from your Tiltify?
Posted 3 days ago

What’s my CV Worth?

How much could you earn in the charity sector? Use our CV checker to find out.

Check Now
Closing soon
Alzheimer's Research UK, CB21, Cambridge
Circa £33,000 per year
Essential to the success of an internal project and will be responsible for ensuring ARUK’s business processes are understood and challenged
Posted 3 days ago
Alzheimer's Society, Remote
£32,622 - £35,624 - actual per annum (depending on skills and experience) + London allowance of £3,600 if applicable)
Posted 3 days ago
St John Ambulance, EC1M, London
£60,000 per year
Posted 3 days ago
St John Ambulance, M1, Manchester
£60,000 per year
Posted 3 days ago
St John Ambulance, Bristol
£60,000 per year
Posted 3 days ago
St John Ambulance, B3, Birmingham
£60,000 per year
Posted 3 days ago
The Talent Set, Hammersmith
£244 - £266 per day PAYE
Posted 4 days ago Quick Apply
Closing soon
Parkinson's UK, Multiple Locations
£45,000 per annum pro rata
Posted 1 week ago
Cancer Research UK, London
£32000 - £38000 per annum + pension, 25 days annual leave
Posted 1 week ago
Ashby Jenkins Recruitment, City of London
£38000 - £40000 per year
Posted 2 weeks ago
Robertson Bell, Remote
£37,300 - £40,248 per year + (Up to) £5,000 Accountancy Allowance
Posted 3 days ago Quick Apply
Page 1 of 2
London, Greater London
Circa £35,000 per year
Permanent, Full-time
Job description

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

Job Purpose

UK for UNHCR (UK4U) is looking for a Data Analyst to analyse our fundraising and marketing data with the objective of presenting clear insights which the wider team can use to make informed decisions. 

This is a new role that will bring in much needed functionality and expertise into the organisation and will oversee the transition of these functions from external providers to bring them in house. Furthermore, the role will act as a key focal point for engaging with international colleagues on global projects relating to fundraising data.

The successful candidate will have experience in working with and analysing data to help inform decision making.  They will be a critical thinker, able to evaluate data, and effectively communicate findings with non-technical colleagues. They will also be adept at learning new technical tools.

We are interested in hearing from candidates with a range of professional experience: charity or private sector.  If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

Who We Are And What We Do

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection and we want those who work with us to share our values and passion for the cause.

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours.  Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities

  • Complete regular campaign analysis, gathering insights to inform fundraising strategies, identify areas of improvement, and advise on targeting and prompting.
  • Support with the launch of new fundraising products to ensure impact and response can be tracked effectively.
  • Help teams analyse the performance of donor acquisition and retention activities and donor prospecting by creating reports and dashboards that deliver data for real-time decision making.
  • Project manage the transition of outsourced data analysis work to this in house function
  • Proactively identify areas where data analysis can provide solutions and insights across fundraising and communications.
  • Use tools such as Salesforce, Power BI, and Excel to visualise data and create easy-to-understand dashboards.
  • Identify areas and opportunities to optimise giving, in line with charity’s strategic priorities, including data capture, gift aid sign ups and committed giving conversion journeys.
  • Support with supporter experience projects, distilling insights to help improve donor satisfaction and giving journeys.
  • Keep up-to-date with sector trends as well as findings from other national partners to identify and apply useful learnings.
  • Work with third parties and colleagues at HQ to provide data for analysis projects such as benchmarking and lifetime value.
  • Build effective working relations with international colleagues to utilise the investments and expertise in data based initiatives to best effect.
  • Support the Database Manager with developments to our supporter CRM, Salesforce, and data processes to ensure data accuracy and integrity.
  • Ensure that documentation is created for any new configuration, new reports set-up and integration with third parties.
  • Document new policies and data procedures and training materials
  • Run other reports and analysis as required.

Personal Attributes and Experience

Essential

  • Experience of handling and analysing large data sets from multiple sources.
  • Ability to spot trends and patterns and interpreting the meaning behind them.
  • High computer literacy with proven ability to quickly learn new software in order to present data insights using data visualisation tools, such as Power BI / Tableau / Qlikview / QlikSense.
  • Strong verbal and written communication skills, with the ability to inclusively communicate statistical and technical findings in an easy-to-understand manner in order that findings are shared effectively with stakeholders.
  • Experience of developing reports, dashboards and KPIs.
  • Ability to pay attention to detail when working with data in order to make accurate conclusions and predictions.
  • Proficient in Microsoft Office Suite.
  • Ability to manage and prioritise multiple tasks within a collaborative team environment.
  • Strong understanding of data protection regulations including the GDPR.
  • Experience using Salesforce or similar CRM products/fundraising databases.
  • Ability to work independently as well as part of a team.
  • Ability to collaborate with others, with flexible and positive attitude.

Desirable

  • 3 years of relevant experience using data visualisation tools, such as Power BI.
  • A basic understanding of quantitative data analysis software such as SQL, Visual Basic, R or Python.
  • Experience of or interest in the charity sector, in particular humanitarian response/international development.
  • Knowledge Salesforce CRM including;
    • Experience with Salesforce NPSP (nonprofit cloud)
    • Experience with Sales Cloud and Service Cloud
    • Experience using Salesforce data tools
  • Experience with propensity models and tools
More about United Kingdom for UNHCR

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generat... Read more

Posted on: 17 January 2022
Closing date: 06 February 2022
Tags: Advice, Information