Crm business analyst project manager jobs
How's your job search on our site?
Are you ready to play a pivotal role in transforming how a leading Royal Medical College delivers digital experiences to its members and staff?
Do you thrive at the intersection of people, process, and technology especially when Salesforce is involved?
The Digital Products Business Analyst is a key member of our Digital Products Team, created to elevate and optimise how Salesforce is used across the Royal College of Radiologists (RCR). This is an exciting opportunity to shape the future of our digital landscape and deliver real, measurable value for colleagues, RCR Fellows, and members.
In this role, you’ll lead the discovery and definition of requirements, manage end to end delivery of digital projects, and play a central part in testing, deployment, and training. You’ll be the crucial bridge between internal teams and our technical Salesforce specialists ensuring solutions are well understood, effectively implemented, and continuously improved.
From kick starting development projects to overseeing UAT and embedding new digital ways of working, you'll support the entire lifecycle of our Salesforce-driven products.
To be successful in this role you’ll be someone who enjoys making sense of complexity and turning it into clarity. You understand how to balance technical feasibility with user needs, and you can com-municate confidently with everyone from developers to senior leaders.
What you’ll do:
- Lead discovery workshops, interviews and requirement gathering sessions across the organi-sation
- Translate business needs into user stories, acceptance criteria, and actionable project plans
- Manage digital development projects from initiation to delivery
- Coordinate UAT, deployments, and end user training
- Create clear, accessible documentation and training materials
- Support colleagues with ongoing Salesforce training and troubleshooting
- Act as the connector between teams, ensuring smooth communication and alignment
- Work closely with the Head of Digital Products and senior leadership to drive our product roadmap forward
You’ll bring:
- Experience working with Salesforce or similar CRM platforms (essential)
- Strong business analysis and/or product delivery experience
- Excellent communication and stakeholder engagement skills
- Experience in agile ways of working (e.g., stand ups, sprint planning, retrospectives)
- Impressive organisational skills and attention to detail
- The ability to manage your own workload, take initiative, and drive projects forward
- Experience in a membership, education, or not for profit organisation is a bonus!
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Thank you!
As an Insight Analyst, you will bring focus and meaningful insight to colleagues who rely on accurate, timely data to make informed decisions. You will shape how data is used, influence ways of working and help teams understand what truly matters. This Insight Analyst role is ideal for someone who enjoys collaborative working, problem-solving and communicating data insights.
Joining the Motor Neurone Disease Association, you will help ensure data is used responsibly and purposefully across the organisation. As an Insight Analyst, you will provide insight and recommendations to teams across the organisation, through excellent analysis and understanding of organisational needs.
Key Responsibilities
- Build effective relationships with internal stakeholders to understand organisational needs and identify opportunities for insight to support strategic goals
- Design, develop and maintain interactive dashboards using tools such as Power BI or Qlik
- Translate business requirements into technical solutions that support analysis and reporting
- Undertake data analysis, highlighting insight and clear recommendations
- Support the development of our Insight Framework alongside the Insight & Analytics Manager
- Help improve processes and contribute to strengthening data literacy across the MND Association
- Share learning on relevant technologies, platforms and methods
- Support data collection and development for projects
- Deputise for the Insight & Analytics Manager when required
- Work in line with data legislation, regulations and best practice
About You
- Strong stakeholder engagement and communication skills
- Ability to translate business needs into clear analysis briefs
- Advanced analytical and problem-solving skills with strong attention to detail
- Experience delivering dashboards through tools such as Power BI, Qlik or Tableau
- Experience working with databases and complex datasets, ideally within not-for-profit CRM systems
- Understanding of data modelling and statistical analysis
- Knowledge of data governance, protection and management requirements
- Confidence to challenge processes and suggest improvements
Hybrid working expectations: office attendance one day per week
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
Registered Charity
101 - 500
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.