Crm jobs

Head of Individual Giving

We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.

About the Role

Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.

You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.

About You

We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:

• Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
• Strong skills in supporter stewardship and donor retention
• Experience of managing budgets, teams and external suppliers
• A creative, data-driven approach to growing income
• Excellent communication skills

The Royal Astronomical Society is seeking a dynamic Head of Membership. Reporting to the Executive Director, this newly created, hands-on, role will lead our membership team to develop and deliver our membership strategy, increase engagement, participation and inclusivity, and play a pivotal role in growing our membership through retention and recruitment.

About the Role

As Head of Membership, you will:

• Develop and deliver a compelling membership strategy aligned with our mission.
• Drive growth, retention, and engagement through innovative campaigns and state-of-the-art member experiences.
• Oversee membership operations, marketing, and customer service.
• Lead a talented team (Membership Officer, Marketing & Events Officer, Awards & Grants Officer).
• Champion member needs across the organisation and represent us in sector-wide initiatives.

Key Responsibilities

• Drive forward member acquisition, retention, and engagement, setting and monitoring appropriate KPIs.
• Design data-driven campaigns and value propositions.
• Manage budgets, resources, and compliance.
• Foster a culture of innovation and continuous improvement.
• Provide secretariat support to the Membership Committee.

 About You

• Minimum 5 years’ experience in a membership-focused role.
• Proven success in increasing membership and improving member satisfaction.
• Strong leadership and team development skills.
• Excellent networking and collaboration abilities.
• Tech-savvy with CRM/membership systems experience.
• Willingness to travel occasionally in the UK and overseas.

 Why Join Us?

As Head of Membership and a part of our senior leadership team, you’ll play a pivotal role in shaping the future of our Society, ensuring members are at the heart of everything we do. We offer a supportive, inclusive environment and opportunities for professional growth.

Application process

To apply submit your CV and a covering letter outlining the skills, knowledge and experience that would make you a great fit for the role.

The Royal Astronomical Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

The RAS has a legal responsibility to ensure that all its employees have the legal right to live and work in the UK. Therefore, you need to be eligible to work in the UK.

This job advertisement is intended to convey essential job functions and requirements. It is not an exhaustive list of responsibilities, duties, and skills required for the position. The RAS reserves the right to amend and change responsibilities to meet organisational needs.

Closing date for applications:

11.59pm on Monday 17 November 2025

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for nearly 60 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the role

We are looking for someone to manage the fundraising income streams across a broad range of fundraising activities (including challenge, community, and corporates) with the guidance of the Head of Fundraising & Partnerships and in line with our organisational strategy.

You will be a driven and articulate individual looking to support the whole fundraising team. We are looking for someone who can multitask and manage a wide range of new and existing supporters. Under the direction of the Head of Fundraising and Partnerships this role will support us to engage a broad range of supporters for example you might be managing our challenge events, expanding our community fundraising offer, or supporting our amazing corporate supporters with their staff fundraising plans. Every day is different.

You will play a pivotal role in developing our supporter engagement activities to tie in with the overarching plans for the charity and help to grow the income generated. You will be a team player who can see the importance of the charity’s mission and who is keen to get stuck in. As a small charity this role is very much hands on – doing planning and delivery of fundraising activities, campaigns and projects.

Duties of the role 

Supporting the charity to secure income from across our fundraising portfolio:

Rockinghorse raises money to support children in hospitals, their families and the staff that care for them.

• To manage fundraised income (including challenge, community and corporate) with the charity’s strategic plan at the core of all activity.
• To work with the Head of Fundraising & Partnerships and the team of fundraisers to implement and develop a holistic approach to fundraising and supporters.
• To manage and advise all supporters with their events and activities in aid of Rockinghorse, to maximise income generated and increase awareness and understanding of the charity and our work.
• To proactively grow and develop new ways for supporters to fundraise for Rockinghorse and engage in our work for children across Sussex.
• To manage supporter journeys, products and mechanisms for the supporters you are assigned to manage.
• To ensure you forecast, budget and have contingency planning in place for your income pipeline across your channels.
• To understand the needs, wants and behaviours of new and existing supporters.
• To help Rockinghorse grow our reach and find ways to bring our case for support to life for supporters.
• To evolve our case for support to attract, retain and engage a loyal community of supporters.
• To work with the Head of Fundraising & Partnerships on budgeting and reporting of income generating activities.
• To maintain and develop the charity’s central database (e-Tapestry).
• To manage and develop all external platforms the charity uses for individual and challenge event fundraising.

Supporting the charity to deliver brilliant, funded projects that support children and their families:

Rockinghorse delivers and funds around 70+ projects per year – supporting sick and disabled babies, children, young people and their families in hospitals in Sussex.

• Work with Head of Fundraising & Partnerships to match projects to partners, supporters and appeals – to ensure our projects are funded and delivered.
• Work with Head of Fundraising & Partnerships to create case for supports for our projects that appeal to and attract a range of supporters.
• Work with Projects Manager and Head of Marketing & Communication to create and disseminate project updates and communication to ensure our supporters are informed, educated and engaged in our work.
• Work with the Head of Marketing and Communications and project leads to build up a bank of case studies, quotes and stories we can use to feed back to supporters.

 Support the charity more widely:

• Represent Rockinghorse at events and networks, building strong peer relationships and sharing best practice.
• To present and speak on behalf of Rockinghorse at schools, colleges, community events and corporate events.
• Model excellent conduct and behaviours in line with the charity’s values and ethos. 
• Carry out other such duties as may be required for the purposes of the charity; this will include working during evenings and weekends as required and the postholder would be expected to work flexibly to do so.
• There are travel requirements for this post (covering the whole of Sussex) to attend, put on events and meet with our supporters.

Person specification 

Essential experience, skills and knowledge for the role: 

1. Experience and understanding of the principles of fundraising in a charity and/or not for profit.
2. Experience and understanding managing fundraising activities (especially two or more of challenge, community and corporate fundraising).
3. Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party agencies.
4. Able to prioritise own workload effectively and confidence to work autonomously.
5. Excellent time management skills with strong prioritisation and organisation skills.
6. Brilliant communication and interpersonal abilities – able to engage with stakeholders quickly and effectively.
7. Ability to handle confidential supporter information.
8. Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry).
9. Commitment to Rockinghorse Children’s Charity’s mission, vision and values.

Desirable experience, skills and knowledge: 

1. Experience managing communications and/or marketing to support fundraising engagement and support.
2. Experience of using MailChimp or other CRM & email platforms.

Work skills you’ll need on the job: 

1. A can-do attitude.
2. Brilliant organisational skills.
3. Excellent people skills, adaptable and flexible in manner and approach.
4. Excellent written and verbal communication.
5. Ability to work on own initiative and as an active team member.
6. Ability to work under pressure and in a fast-paced environment.

Benefits of working for Rockinghorse Children’s Charity: 

• 25 days annual leave (prorated for part-time) plus bank holidays. 
• An additional day of annual leave on your birthday. 
• Christmas closure days (prorated for part-time) – up to three additional days of annual leave.
• Cycle to work scheme. 
• Competitive pension scheme. 
• Employee and dependants’ health cash plan including access to an online GP and counselling. 
• Family leave including maternity, adoption, shared parental and paternity leave. 
• Ongoing opportunities for learning and professional development for staff. 
• Quarterly reward and recognition days for all staff. 
• Opportunity for flexible, hybrid and part-time working. 
• Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the nine essential elements of the person specification.

Your covering letter must address your experience, skills and knowledge against the nine essential elements of the person spec. If you also have any of the desirable criteria, please outline these too. 

NB: Applications without a covering letter will not be considered.

If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.

All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated Timeframes: 

• Application Deadline midnight Friday 14th November 2025.
• Shortlisting w/c 17th November 2025. 
• Interviews will be Monday 24th November in central Brighton.

Interviews will be with the Head of Development & Philanthropy and Head of Fundraising and Partnerships and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.

The role will be available from mid-January onwards (depending on post holder’s availability).

Are you organised, enthusiastic, and passionate about making a difference in children’s mental health? Place2Be’s Mental Health Workforce Development team is looking for a Programme Admin Assistant to support the delivery of our impactful counselling and training programmes.

 Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.

For a career with purpose, this is your place.

Recruitment Process:

As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.

Closing date for applications: Midnight on 14th November 2025

1st Interview date: Between 27th November 2025 - 3rd December 2025

Our Benefits

When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.

Here’s just a few things we have on offer:

• Annual Leave that increases with service
• Comprehensive learning and development to enable you to progress your career
• 5% contributory pension scheme
• Life assurance of four times your annual salary
• A comprehensive employee assistance programme
• Mobile Phone Discounts (EE network)
• Wellbeing days to allow you some ‘you’ time
• Christmas holidays closure period in addition to your annual leave

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.

We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.

We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Finance & CRM Administrator

Location: London - 3 days per week in the office, 2 home-based
Contract Type: Permanent
Salary: £28,000-£30,000pa depending on experience

· Join a unique arts charity with a powerful social mission.

· Play a key role in the organisation's digital transformation.

· Enjoy a varied role across finance, CRM, and administration.

· Benefit from extra leave for your birthday and for volunteering.

Our client, a unique London-based museum and charity, is looking for a Finance & CRM Administrator to join their team. This is a fantastic opportunity to support an organisation that uses the power of the arts to transform lives, playing a vital part in its ongoing growth and digital development.

Company Overview

 This arts and heritage organisation tells a compelling story of care and social change. Having recently secured major national funding and a long-term lease on its building, the charity is embarking on a bold new strategy. It focuses on creating social impact through award-winning creative programmes for young people and collaborations with community partners. The culture is collaborative, proactive, and agile, with a small, dedicated team committed to making a difference.

Position Overview 

As the Finance & CRM Administrator, you will be a central member of the team. You will ensure the smooth and accurate running of the organisation's financial and supporter relationship systems. This role is essential for improving processes and supporting both the finance and fundraising functions, directly contributing to the charity's ability to achieve its mission. The role is highly varied and will be roughly evenly split between financial admin and CRM/database admin - so experience in both is highly desirable.

Responsibilities

 >Finance

· Process all sales, purchase, and banking transactions accurately.

· Manage the sales ledger, including invoicing and credit control.

· Complete bank and cash reconciliations in a timely manner.

· Support the team with financial reporting and Gift Aid claims.

· Train and support staff in using the Xero accounting system.

>CRM

· Maintain and update the Beacon CRM with fundraising data.

· Process donations, pledges, and membership scheme payments.

· Ensure all contact records are accurate and GDPR compliant.

· Monitor data quality and lead on CRM system improvements.

· Assist staff with CRM use and building reports.

>Administration

· Provide basic IT support and manage digital system logins.

· Manage the ordering of office supplies and equipment.

· Support the Director's Office with governance and meetings.

Requirements 

· Experience with financial systems like Xero, Sage, or QuickBooks.

· Proven experience using not-for-profit CRM databases (e.g., Beacon) - or equivalent in the commercial/public sector

· Excellent financial, administrative, and analytical skills.

· Strong interpersonal skills to communicate with a wide range of people.

· The ability to work independently and take initiative within a small team.

· Proficient IT skills, including Microsoft 365 and SharePoint.

· An appreciation for the aims and values of an arts and social impact organisation.

Benefits include:

 ·25 days of annual leave plus bank holidays.

· Additional day off for your birthday and for volunteering.

· A group contributory pension scheme after three months.

· Discounts in the museum shop and with local businesses.

· Access to season ticket, rental deposit, and cycle to work loans.

· Free access to a fully funded Employee Assistance Programme.

· Support for your training and development via an online platform.

Alongside these benefits, you will join a collaborative and mission-driven team. You will play a key part in an organisation dedicated to creating positive social change through the arts.

How to Apply

Please send your CV by the closing date for further consideration.

Key dates

Closing date: Friday 7th November at 10am

1st stage interviews: 11th November (onsite)

Final interviews: 12th November (onsite)

The Sales and Insights Manager leads on the management and development of the CRM database and ticketing system (Tessitura). They are responsible for reporting and in-depth analysis of sales and data with the aim of better understanding our audience and delivering creative, data led, and results driven marketing campaigns.

Application deadline: 12PM, Monday 24th November 2025
Interviews will take place: The week commencing 1st December 2025
Second Round Interviews will take place: The week commencing 8th December 2025

The Marketing & Communications team is crucial to the success of the Almeida’s ambitious vision and the strategic priorities for the team include:

• Build and manage the brand of the Almeida Theatre across London, the UK and internationally.
• Take a strategic and data first approach to marketing and promoting the Almeida and its work in order to deliver income targets in excess of £3 million in ticket sales each year.
• Build and diversify the audience who experience our artistic programme and increase engagement levels among those currently least engaged in arts and culture.
• Engage with a significantly bigger audience than current ticket purchasers, curating a cultural conversation predominantly through the creation and distribution of digital content.
• Develop a segmentation strategy for audiences based on insights from our CRM system (Tessitura).
• Generate additional income from growth of the Almeida Membership and the promotion of auxiliary sales.

Key Responsibilities:
CRM:

• Lead on management of Almeida’s central CRM database, Tessitura, and act as principal point of contact with Tessitura for all system maintenance, development, and upgrades.
• Work closely with the Marketing and Development teams to maximise the use of our CRM systems and ensure they are fit for purpose and align with the goals of the organisation.
• Ensure the CRM provides an effective sales funnel and is an efficient sales process.
• Work with the Box Office Manager to set up on-sales for new productions and events.
• Update the information and content in TNEW (online booking system), working Box Office Manager to ensure a smooth sales path.
• Work with the Development team to enhance our insight into current and prospective supporters. In particular, working to support Membership recruitment and retention, to encourage donations.
• Work with the Marketing Manager to produce audience segmentation strategies.
• Help troubleshoot queries or issues, related to Tessitura filtering those that cannot be resolved internally through to the Tessitura support.
• Provide support to all of the key departments within the Almeida which generate and use data, including set up of users, and provide training as required.
• Be a key part of the Almeida’s GDPR team ensuring all our data collection and processing complies with all current and future data protection legislation.

Sales, Insights and Data:

• Compile and deliver sales reports and analysis to relevant departments across the organisation, including senior and executive leadership, tailoring reports to suit a range of requirements.
• Monitor ticket inventory and introduce strategies for managing ticket holds.
• Provide up-to-date data analysis and reporting on marketing activities to help improve the effectiveness of campaigns.
• Use sales data analysis to advise the Director of Marketing and Communications on ticket pricing strategies.
• Manage our digital audience survey (Survey Monkey) and Arts Council data collection platform (Illuminate), collating and reporting on the results and evaluation of campaigns and audiences.
• Help guide the Almeida’s audience development strategy through customer research and data analysis relating to existing and new audiences.
• Support other departments with data collection and analysis.

Other duties:

• Be jointly responsible for the accuracy of all marketing communications, maintaining the theatre brand at all times, and advocating for this across the organisation.
• Support the Marketing Manager with digital advertising.
• Help to develop and deliver marketing strategies to increase income from auxiliary sales such as merchandise and Almeida Café & Bar.

Person Specification

• Enthusiasm for theatre and the work of the Almeida.
• Significant experience of CRM and ticketing systems, ideally Tessitura.
• Digitally and technologically fluent, with understanding of relevant software and systems.
• Knowledge of in-depth ticketing data-analysis and reporting techniques.
• Highly numerate, with an interest in data and statistics.
• Experience of driving forward key audience development objectives.
• Strong attention to detail.
• A creative thinker, problem solver and confident decision maker.
• Excellent verbal and written communications skills.
• Ability and confidence in managing relationships with both internal and external stakeholders.

Equality, Diversity and Inclusion
We want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day-to-day work being at the heart of our Actions for change: Equality, Diversity and Inclusion Policy and monitored through our Action Plan.

Environmental Sustainability
We aim to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create
minimal impact. This is outlined in our Environmental Sustainability Policy and tracked in our annual action plan.

Remuneration and Hours:
Salary: £41,000 per annum
Holiday: 25 days per annum
Probationary period: 3 months
Notice period: 3 months
Pension: As part of auto-enrolment you may be eligible for NOW pension. The Almeida contributes 3% of basic salary to a stakeholder pension scheme (Scottish Widows), following 6 months’ service and successful probationary period.
Other Benefits: theatre ticket subsidy scheme, season ticket loan, theatre tickets, staff discount in the Almeida bar and other local amenities.
Location: This position is based at the Almeida’s administration offices at 108 Upper Street, London N1 1QN. There will also be the opportunity to work remotely.

For a job description and details of how to apply please visit our website.

Genuine innovation. Visionary solutions. Surprising results.

Lead CRM Engineer - Salesforce

£74,000 - £79,000 plus

Reports to: Head of Engineering

Grade: P3

Directorate: Chief Operating Office

Contract: Permanent

Hours: Full time 35 hours per week

Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 16 November 2025, 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: 2 stage interview process which will involve competency and technical assessment.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

The Lead CRM Engineer is responsible for taking a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, reduce technical debt and operational risks.

In addition the Lead CRM Engineer should design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; apply specialist knowledge to identify improvements.

What will I be doing?

• Lead in all aspects of the software development life cycle e.g., requirements, analysis, design, implementation, testing and documentation
• Apply Lean and Agile principles to develop high quality code that has minimal bugs, adheres to CRUK standards and is highly supportable
• Work either independently or in collaboration with Solution Architects to design new solutions in line with the CRM Engineering strategy
• Start the development of new products from scratch, leading on all the technical decisions this entails
• Work in collaboration with Product Managers, Service Designers, UX Designers, Business Analysts etc to identify user needs, discuss capabilities and iteratively design solutions
• Take a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, and reduce technical debt and operational risks
• Design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; applying specialist knowledge to identify improvements
• Apply Site Reliability Engineering principles to track and improve the availability, performance, and security of CRM products. Support the resolution of incidents impacting our products.
• Responsible for release management and line management of 2-5 CRM engineers, coaching them to develop their skills, behaviours and develop their careers.

What are you looking for?

Essential:

• Ability to write clean, readable, and properly tested code based on tried and tested design patterns.
• Experience building applications on our existing CRM platform (Siebel) and/or future CRM (Salesforce), including data model design, custom UIs, custom logic, inbound and outbound integration logic
• Experience running critical services in production and designing highly available, scalable, and secure solutions
• Acted as a Senior or Lead within an Engineering team, starting the development of new features from scratch, defining the overall solutions, and reviewing more junior engineers' work.'

Desirable:

• Understands business problems and able to translate them into solution designs using creativity and pragmatism.
• Knowledge of modern software development methods (SCRUM, Kanban) and approaches (test-driven development, behaviour driven development, continuous integration, continuous delivery)
• Can communicate complex information and concepts to technical and business colleagues, influencing others effectively
• Worked in a complex technical environment with multiple types of business operations and conflicting priorities
• Able to cope with continual change and contribute constructively to improvement cycles

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

Additional information

For more information about working with us please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

This role sits at the heart of our digital transformation journey, combining hands-on IT user support with strategic input into wider digital initiatives across the organisation.

Following a 12-month collaborative design and build process with our development partners, Hyphen8, we’re now in the User Acceptance Testing phase and gearing up for an exciting go-live in January. You’ll play a pivotal role in ensuring a seamless transition from our legacy Salesforce system to our new version of Salesforce in Q1 2026. It is a perfect time to join and make a real impact from day 1.

If you have experience of Salesforce, thrive in a collaborative environment, and want to help shape the future of our digital infrastructure, we’d love to hear from you.

About This Job

As Marketing Assistant at sister charities, ACCT UK and CCFA, you will play a key role in planning, creating and delivering impactful marketing and communications. Working closely with the wider Development team, you will help to deliver campaigns that inspire donors, attract corporate sponsors, and tell the powerful impact stories of cadets and adult volunteers across the UK.

Essential Skills

• Highly organised 

• Excellent communication skills both verbal and written 

• A flair for storytelling and content creation for a variety of audiences

• Knowledge of digital marketing tools and channels

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025.

Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.

About This Job

As Fundraising Assistant at sister charities, ACCT UK and CCFA, you will play a key role in the growth of existing fundraising and in the creation of new income streams. Stewarding fundraisers, helping to develop new and existing fundraising campaigns, building relationships internally within the cadet organisations and externally with Trusts and Foundations, corporates and major givers. You will provide administrative and operational support, including maintaining the fundraising database. Working closely with the rest of the Development team and in particular the Marketing department to ensure that both charities can provide increasing financial support to cadets and adult volunteers across the UK.

Essential Skills

• Highly organised 

• Excellent communication skills both verbal and written 

• Excellent interpersonal skills 

• Strong understanding of Word and Excel 

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025.

Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.

About Us

Zoe’s Place Baby Hospice supports babies and young children who have complex illnesses or disabilities from birth to age five.

We work to ensure that very unwell children can enjoy the best possible quality of life and we support their families throughout their journey.

Our children’s hospices, based in Coventry and Middlesbrough, offer respite, palliative and end of life care for children, as well as support for the whole family. With a range of play therapies and fun activities, our team of specialists work together to make every moment of childhood count.

As a charity, we provide our services free of charge to families who need us, relying on donations from the public.

About Our Role

We’re currently seeking a dynamic individual to become part of our successful corporate team. Your expertise will be crucial in supporting new business income. You’ll work closely with our Senior Corporate Fundraiser & Corporate Fundraiser, providing excellent stewardship to our partners and delivering a remarkable supporter experience.

Key Responsibilities

• Use our fundraising CRM to accurately record stewardship and maintain GDPR compliance.

• Support financial forecasting and monitor the income pipeline, identifying and mitigating risks.

• Collaborate with staff across the charity to maximise engagement with high-value audiences.

• Account manage low and medium value corporate relationships, ensuring each partnership reaches its full potential.

• Plan and execute events to steward current supporters and engage new ones.

• Meet and exceed agreed fundraising targets for both existing and new corporate supporters.

• Identify opportunities to grow partnerships and develop tailored proposals and pitches.

• Undertake research to re-engage past corporate supporters and implement engagement plans.

• Represent Zoe’s Place at external corporate functions and networking events to promote the Hospice. 

Benefits

• Salary of circa £26,000 to £28,000 per annum.

• 5% salary employer pension contribution p/a.

• 27 days annual leave plus all statutory English bank holidays.

• Hospice closure between Christmas and New Year (annual leave allowance must be used).

• Mileage paid at 45p per mile for business miles.

• Free, on-site parking.

• Employee assistance programme and free counselling for employees and their family members (limited availability).

• Death in service benefit after six months of service. 

Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner.

From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children’s lives have been transformed by the essential services we provide.

Within China’s ever-changing social landscape, ICC’s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity.

Main purpose of the role 
As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you’ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. 

Main Responsibilities: 

1. Play a leading role in the development and delivery of ICC’s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. 
2. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. 
3. Establish a robust donor stewardship strategy, building strong relationships with existing  and potential donors and increasing donor retention and engagement 
4. Lead on the cultivation and stewardship of partnerships with churches. 
5. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. 
6. Work with the team to support the legacy giving strategy, to maximise long-term income. 
7. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. 
8. To assist and promote ICCs presence at fundraising and other events.
9. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. 
10. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. 
11. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. 
12. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. 
13. Undertake additional duties as requested. 
14. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner.

Fundraising Campaigns and Events 

1. Plan, coordinate, and manage our annual fundraising event. 
2. Support the Executive Director on other events. 
3. Project manage our newsletter and appeal campaigns. 

Safeguarding Statement

International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures.

All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards.

Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts.

We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone’s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve.

We together are: 

Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of  COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM

Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share.

For the full person spec and job description, please refer to the attachment below.

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

The role

You will play a key role in ensuring that Camden Learning captures and uses data to drive service development and operate more efficiently. This is a newly created position which will support the implementation and ongoing development of a new CRM system, as well as optimising the other systems and platforms we use. You will support teams and wider stakeholders to get access to the data they need by running reports, undertaking basic data analysis and presenting data in an easy to understand way. You will also ensure our ordering processes are as straightforward as possible for our school members and customers, and support with their orders as required.

Key responsibilities

CRM

• Working alongside our development partner, support the successful implementation of a new CRM system
• Ensure the CRM system continues to meet the organisation’s needs, including setting up and owning the process by which colleagues request changes and new features
• Support colleagues to use the system effectively
• Make changes to the system if required and set up reports requested by colleagues. Liaise with development partner if larger changes or new development is required

Other systems and platforms

• Identify, set up and configure other systems and platforms to meet the organisation’s needs. This will include our training booking platform and HR platform.
• Support colleagues and schools to use these systems effectively

Order processes

• Set up and own the processes by which schools place orders for services
• Respond to queries from schools related to subscriptions, orders and pricing
• Work with the Finance Officer to ensure customers are accurately invoiced for services used.

Data reporting, analysis and presentation

• Set up and run regular reports of key information to stakeholders, to include:
  • Camden Learning’s leadership team and board of directors
  • Local authority commissioners
  • Schools
• Undertake regular and adhoc data analysis of data held within our systems, for example training feedback and staff survey
• Present this information in a format suitable for its intended audience

Other

• Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
• Act as a leader of social justice who:
  • Understands the material and economic and social differences between different groups.
  • Works to right the wrongs of marginalised groups.
  • Creates safe spaces and opportunities that promote equity between individuals and groups.
  • Changes systems, processes, and structures to respond better to the needs of students and the system.
  • Interprets their role as working towards excellence and equity for all.
  • Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
• Other tasks as required in keeping with the level of the role

About you

Essential criteria

Experience and knowledge

• Experience supporting the implementation and ongoing development of a CRM system
• Strong understanding of system configuration, reporting, and user support within CRM systems
• Experience managing or supporting other operational systems (e.g. HR platforms, booking systems)
• Demonstrated ability to analyse and present data for a range of audiences, including senior stakeholders
• Experience working with external partners and suppliers to deliver system improvements or resolve issues

Skills and abilities

• Excellent technical skills, with the ability to configure systems and generate reports
• Strong analytical skills, with the ability to interpret data and present insights clearly
• Effective communication skills, both written and verbal, with the ability to support and train colleagues
• Strong organisational skills and attention to detail
• Proactive problem-solving approach and ability to work independently

Personal attributes

• Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
• Highly organised and proactive, with a problem-solving mindset
• Passionate about education and community development
• Adaptable and resilient, capable of managing multiple priorities
• Commitment to continuous improvement and delivering high-quality services

Desirable criteria

• Experience working in schools or the broader education sector
• Familiarity with data protection and information governance principles
• Experience using data visualisation tools or platforms
• Experience with order and subscription processes, including invoicing and customer support

The key aspects of this important new role are supporting membership, championing communications and impact, and overseeing youth engagement, which you will lead on at an organisational level, working closely with senior colleagues.

As a membership organisation, the role of Head of Membership & Impact is crucial to the core mission of our charity, and forms part of our core team, working closely with both our CEO and Head of Partnerships & Grants, with support from your line reports.

Membership: You will oversee our membership process of our 170 members, from new joiners to member training and networking provision. The responsibilities of membership are varied, but include

• Ensuring a rigorous membership onboarding, survey and renewal process
• Designing and facilitating a comprehensive membership and events offer that meets members’ needs and fulfills our commitments from funders;
• Maintaining strong direct relationships with members, and overseeing the work with supplementary schools  

Impact & Communications: You will lead YCF’s impactful communications and reporting. Responsibility areas will include:

• Overseeing YCF’s collection and effective use of our CRM and data, including about members
• Developing and writing effective and impactful reporting and storytelling of YCF’s work
• Embedding effective communications across YCF’s team
• Overseeing YCF’s online presence, including social media and our website

Youth engagement: Finally, you will oversee YCF’s youth engagement, via the following areas:

• Overseeing the delivery of our Young Ambassadors programme, in coordination with a leading youth social action provider, in line with best practice
• Facilitate and develop impactful opportunities for young Camdeners to have a say in decisions that impact them

You will also be a key leader at YCF and a core member of the SMT, managing two part-time staff members. You will champion the areas of membership, impact and communications and youth engagement across YCF and with external stakeholders. You will be called upon to represent the organisation in key spaces, including with Camden Council, key funders, and elsewhere.  

This post is subject to satisfactory Enhanced DBS check. The successful candidate must have the right to work in the UK.

About YCF

Young Camden Foundation is a registered charity, established in 2017. YCF is supported by a number of important stakeholders, including the John Lyons’ Charity, corporate partners and Camden Council, and is a proud member of the national Young People’s Foundation Trust. YCF works on behalf of our 170+ Camden members, who serve thousands of children and young people across our borough, working regularly with all local stakeholders, from local MPs to community leaders.

Under our new strategy for 2025-28, A Stronger Camden for Young People, we are clear on our strategic objectives for the next three years. Led by our CEO Daisy Srblin, and Chaired by Martin Pratt CBE, our small but mighty team punches above its weight in our borough, supporting our members and the children and young people they serve across our borough.

Essential and desirable criteria

The essential criteria we are looking for are as follows:

• Excellent communication skills, both written and verbal, with experience of report writing
• Confidence and experience in handling data, and generating reports from data
• Experience of using Salesforce, Mailchimp / similar CRM effectively
• Exceptional organizational skills, with the ability to successful manage a busy and diverse workload
• Experience generating and leading on social media / website content
• A commitment to the core values of YCF’s work: collaboration, community, equality and sustainability
• A collaborative approach to work
• Educated to degree level or equivalent experience

It would also be desirable, but not essential, if the candidate has:

• Previous experience working with voluntary and community groups and/or public sector organisations
• Experience working with young people
• Line management experience
• Understanding / professional or lived experience of the lived context of Camden
• Experience planning, facilitating and delivering events
• Experience of design software, such as Canva

We know that skills and experiences come in different forms, so if you’ve got a range of our essential criteria, and a willingness to learn, there are training and education opportunities at YCF to train you up in post.

Please review the attached Job Description for full details of this role and its responsibilities. 

What we offer

We firmly believe you’ll be working in one of the best teams in the sector, with a collaborative and supportive culture. But you’ll also benefit from:

• 25 days of annual leave per year
• In addition, your birthday off as paid leave, and office closure between Christmas and New Year
• Access to our Employee Assistance Programme 360 Wellbeing, including free in-person counselling sessions and 24/7 online and telephone GP
• Training and development opportunities throughout the year
• Free gym access and access to free creative and fitness classes as part of our Labs membership
• Access to unlimited tea, coffee, biscuits and fruit each day, and access to on-site showers
• Discount on food and drink in Camden Stables Market

Please click 'Apply now' for details regarding application for this role.