Crm jobs

Future First is looking for an engaging and organised Senior School Membership Coordinator to build strong relationships with our member schools and help ensure more young people benefit from the power of alumni networks.

This is an exciting opportunity to join a mission-driven charity working to ensure every state school and college is supported by a thriving alumni community. You'll manage a portfolio of schools, deliver engaging workshops to young people, support employer partnerships and help grow our membership so we can reach even more students.

We're looking for someone with excellent relationship-building and communication skills, who is confident delivering in school settings, highly organised and motivated by making a difference. Experience using a CRM (ideally Salesforce) is desirable, and you'll be comfortable balancing a varied workload in a fast-paced, collaborative team.

Although the role is remote first, due to travel requirements to our member schools, we are looking for someone ideally located in London, Birmingham or Manchester. 

You must also have a full driving licence and access to a vehicle that you can use for work travel. Unfortunately, if you don't have both of these you will not be suitable for this opportunity.

To find out more and for full instructions on how to apply, please download the job pack.

Harris Hill is delighted to be partnering with a leading charity to recruit an Events Coordinator (Challenges).

If you're passionate about delivering memorable fundraising events and enjoy seeing supporters achieve incredible fundraising milestones, this could be an exciting opportunity to take ownership of a varied portfolio of UK and international challenge events.

Based in Stanmore with hybrid working, you'll join a collaborative fundraising team where you'll coordinate challenge events from planning through to delivery, helping to create exceptional participant experiences while supporting the charity's mission to empower neurodiverse children, their families, and people with neurodevelopmental disabilities across London and the South East.

• This is a hands-on events role where you'll manage a portfolio of challenge events, working with participants, suppliers, volunteers and colleagues to deliver engaging, well-organised fundraising experiences.
• You'll oversee event logistics, recruit and support participants throughout their fundraising journey, and work closely with marketing and donor engagement colleagues to maximise participation, income and long-term supporter engagement.
• You'll also use CRM systems to track participant activity and evaluate event performance, helping to shape future campaigns and ensure every supporter has an excellent experience.

About you

• Has experience delivering fundraising events, challenge events or participant-led activities.
• Enjoys building relationships with supporters, suppliers and external stakeholders.
• Is confident motivating participants to achieve their fundraising goals.
• Ideally has experience using a fundraising CRM and working with volunteers or committees.

Key details:

• Salary: £27,316 to £33,387
• Closes 4^th September 2026
• Interviews mid-September

To find out more, please contact Dominic at [email protected]

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Data Control Manager | Fully Remote | £35,000 pa | Immediate Start

Ready to take ownership of data, lead a team, and make a real impact from day one?

We're recruiting on behalf of a well-established national organisation for an experienced Data Control Manager to join their team on a 6 to 9 month fixed-term contract, with a strong possibility of becoming permanent for the right person.

This is a fully remote role with an immediate start, offering the chance to lead data administration, reporting, and process improvement across multiple contracts in a fast-paced, purpose-driven environment.

What's on offer?

• £35,000 per annum
• Fully remote working
• Immediate start
• 6 to 9 month FTC with genuine permanent potential
• Opportunity to lead an administration and data team
• Varied, autonomous role with real responsibility

The Role

You'll be responsible for ensuring data quality, managing reporting deadlines, overseeing administrative processes, and leading a team to deliver accurate, timely information to internal stakeholders and external commissioners.

You'll also play a key role in improving systems, auditing data, producing KPI reports, and ensuring compliance with information governance and quality standards.

We're looking for someone with:

• Strong experience managing large datasets and producing meaningful reports
• Previous experience leading or supervising administration or data teams
• Advanced Microsoft Excel skills and confidence with Microsoft Office
• Experience using CRM, case management or healthcare databases (experience with systems such as SystmOne, C-Nomis, Nebula, DET, DAMs or similar would be highly advantageous)
• Excellent attention to detail and organisational skills
• The ability to prioritise multiple deadlines while maintaining exceptional accuracy
• Strong communication skills and a proactive approach to problem solving

You'll stand out if you have:

• Experience with Power BI and DAX
• A background in healthcare, probation, public sector or commissioned services
• Experience implementing or improving administrative systems and processes

If you're an organised data professional who enjoys leading people, improving processes, and delivering high-quality reporting, we'd love to hear from you.

Apply online today for immediate consideration. Interviews will be arranged as suitable applications are received, and the successful candidate will be available to start as soon as possible.

Job title: Senior Integrated Marketing Manager – Learn & Talent

Location: London (Shoreditch)

Reports to: Head of Marketing Campaigns

Salary: £42 - £52k (depending on experience) plus benefits

Hours: 9:30 am - 5:30 pm Monday to Friday, with hybrid working

About D&AD

D&AD is a not-for-profit creative organisation that stimulates, enables and celebrates creative excellence through world-class awards, masterclasses, inspirational content, events and new talent programs.

Great creative work drives better outcomes, and creative excellence is achieved through a diverse, inclusive, sustainable industry, doing relevant work and being representative of the communities it serves. Therefore, everything we do is designed to support these values and help the commercial creative industries to be fairer, more inclusive, and more robust to make excellent, impactful work.

You’ll participate in a company culture that fosters creativity, collaboration, equity and innovation, with an active social calendar, wellness program, DEI initiatives and professional development support.

About the role

We're looking for an experienced Senior Marketing Manager to lead integrated marketing campaigns across D&AD's Learn & Talent portfolio.

This role is responsible for developing and delivering strategic marketing campaigns that drive awareness, learner acquisition and revenue across a diverse range of professional development products - from accessible online courses and workshops through to premium bespoke learning programmes, executive education and enterprise learning solutions.

This is a strategic and hands-on marketing role requiring strong commercial acumen, excellent digital marketing expertise and experience marketing products with varying price points and customer journeys across both B2C and B2B audiences.

Working closely with Product, Partnerships, Sales and Digital teams, you'll develop integrated campaigns that attract new learners, nurture prospects and build long-term engagement with D&AD's learning offer.

You'll also support partner marketing activity to help grow the reach and impact of collaborative learning programmes and commercial partnerships.

Key Responsibilities

Campaign Development, Management & Delivery

• Develop integrated marketing campaign strategies and plans aligned to commercial, acquisition and audience growth objectives.

• Lead end-to-end campaign development and delivery across D&AD's learning portfolio, including online and in-person courses, bespoke training and enterprise learning solutions.

• Create audience-led campaign strategies, messaging frameworks, channel plans and customer journeys that reflect different products, audiences and purchase cycles - from free/lower-cost open courses to high-value bespoke learning programmes.

• Manage multiple concurrent campaigns across a diverse product portfolio, ensuring activity is delivered on time, within budget and to a consistently high standard.

• Coordinate cross-functional teams and external agencies to successfully deliver integrated campaigns across owned, earned and paid channels.

• Work closely with the Head of Marketing Campaigns to implement campaign strategies and recommend optimisations based on customer insight, testing and performance data.

Digital Marketing

• Deliver integrated digital marketing campaigns across email, paid media, social media, website, CRM and content marketing channels

• Manage campaign execution across marketing automation, CRM and paid media platforms, ensuring activity is delivered effectively and on schedule.

• Work closely with CRM and digital teams and agency partners to deliver and optimise digital campaigns, improve customer journeys, segmentation and campaign effectiveness.

• Create website content and pages to support campaigns.

• Support audience segmentation, customer journey optimisation and marketing automation to improve campaign effectiveness.

• Monitor campaign performance and use data and customer insights to recommend and implement ongoing improvements that maximise engagement, conversion and ROI.

Creative, Content & Communications

• Lead the development of compelling messaging and content that communicate the value of D&AD learning experiences.

• Work closely with Content, Design and Creative teams to create engaging campaign assets.

• Ensure consistency of brand and messaging across all customer touchpoints.

Performance, Measurement & Commercial Impact

• Define campaign objectives, KPIs and measurement frameworks aligned to commercial and audience growth goals.

• Monitor and evaluate campaign performance across digital and offline channels, using data, customer insight and testing to optimise activity throughout the campaign lifecycle.

• Deliver against agreed KPIs, including enrolments, lead generation, revenue, conversion, customer acquisition, retention and engagement.

• Produce regular campaign reporting and post-campaign evaluations, providing clear insights and recommendations to improve future performance.

Partner Marketing

• Plan and deliver co-marketing campaigns with industry partners, clients, sponsors and collaborators.

• Develop marketing toolkits and promotional assets that enable partners to support programme recruitment.

• Work with Partnership and Business Development teams to maximise commercial opportunities through joint campaigns.

Event Marketing

• Plan and deliver integrated marketing campaigns that drive registrations for Learn events, working closely with Programme, Partnerships and Production teams to align activity with content, speakers and key milestones.

• Coordinate campaign activity across digital, content, PR, social and email channels, including launches, speaker reveals and post-event follow-up, to maximise visibility, attendance and audience retention.

• Monitor sales, registrations and engagement throughout, making recommendations to optimise performance against commercial targets.

Stakeholder & Project Management

• Build strong relationships across internal teams including Product, Partnerships, Sales, Content and Creative, Digital and Operations.

• Manage external agencies and suppliers where required.

• Present campaign plans, results and recommendations to senior stakeholders.

• Support other areas of the business as needed, taking on ad hoc tasks and projects that fall outside core responsibilities.

Skills & Experience

We're looking for someone who brings:

• Significant experience in a senior marketing role delivering integrated marketing campaigns for a complex multi-product, B2B organisation

• Proven experience marketing education, training, professional development, membership, learning or service-based products.

• Experience marketing both online and in-person programmes, ideally across a range of price points - from self-service consumer products through to premium, consultative or enterprise offerings.

• Strong digital marketing expertise across email, paid media, social media, content marketing and campaign optimisation.

• Strong understanding of lead generation, CRM, marketing automation and customer lifecycle marketing.

• Commercial mindset with experience delivering revenue and growth targets.

• Strong analytical skills with experience using campaign data to optimise performance.

• Strong copywriting skills, crafting clear, persuasive copy that engages the target audience and stays true to brand voice across channels.

• Experience managing marketing budgets and agency relationships.

• Excellent stakeholder management and project management skills.

• Outstanding communication and briefing skills.

Personal Attributes

• Strategic and commercially minded.

• Customer-focused with a strong understanding of different audience needs.

• Collaborative and relationship-driven.

• Organised, proactive and able to manage multiple priorities.

• Curious about learning, creativity and innovation.

• Comfortable working in a fast-paced, deadline-driven environment.

• A passion for the creative industries.

Benefits

D&AD offers a competitive salary, flexible working arrangements, and a comprehensive benefits package. We're committed to supporting the well-being and professional development of all our employees.

Other

D&AD is committed to diversity, equality, equity, inclusion and respect for all. Providing a work environment in which all employees are treated with fairness, respect and dignity and which is free of discrimination, victimisation, bullying and harassment. At D&AD we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Please contact us to let us know if you need any reasonable adjustments to be made for any part of the recruitment process.

In order to comply with the Prevention of Illegal Working, Immigration, Asylum and Nationality Act, you will need to provide appropriate documentation that proves that you are eligible to work in the UK.

Due to the number of applications we receive, we regret that you will not be contacted unless you are shortlisted for an interview. If you have not heard from us within three weeks of the closing date of your application you should assume that you have not been successful on this occasion.

Are you looking for a fulfilling role where you can make a real difference? 

We have an exciting opportunity at our London Battersea centre to support the day-to-day operations of our client services team.

Thrive is a national charity that uses gardening to change lives. We’re looking for a

Client Services Coordinator (Client Gardeners) who will provide office and operational

support to our delivery team.

Working as a key part of the team at Thrive in London, the Client Services Coordinator

will provide administrative support  and be responsible for the client gardener referral

functions at the centre. The successful candidate will have administrative and

organisational skills and up to date IT knowledge.

Appointment to this post will be subject to a satisfactory Disclosure and Barring

Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal

record will not necessarily prevent an individual from working for Thrive.

conversation about the role, please email recruitment in

Location: Home-based, with monthly team meetings in London, access to workspace at King's College London, occasional travel for meetings, events and visits to University Maths Schools.

Salary: £44,000–£47,000

Hours: Full time or part time (0.8-1.0FTE)

Contract: Permanent

Sector: Education

Help young people with an affinity for mathematics thrive.

We're looking for a Data + Insights Manager to build shared data systems, analyse national data and help a network of schools make better decisions.

This is an opportunity to join a small, ambitious charity at an exciting stage of its development. You'll help schools collect and use data more effectively, develop shared systems that save time and improve practice, and build the insight that helps schools, funders and U-Maths make better decisions.

If you enjoy turning real-world data into practical insight and want your work to have a national impact, we'd love to hear from you.

Why U-Maths?

U-Maths is the national charity for University Maths Schools.

Our vision is that every young person with an affinity for mathematics can thrive and succeed.

Our mission is to advance excellence and equity in mathematics education by strengthening and growing the national network of University Maths Schools.

There are currently nine state-funded University Maths Schools, each established in partnership with a leading university and specialising in mathematics and the mathematical sciences for students aged 16–19. The network continues to grow, with two further schools in Nottingham and Durham due to open.

Together, these schools are helping more young people – particularly those from backgrounds currently under-represented in the mathematical sciences – to access an outstanding mathematics education and progress to ambitious futures.

Why this role?

Schools are stronger when they work together.

By developing shared data systems, high-quality analysis and robust evidence at national level, U-Maths helps every University Maths School understand its work, strengthen its impact and reduce unnecessary duplication.

As our Data + Insights Manager, you'll play a central role in making that happen.

About the role

You'll lead U-Maths' work on data and insight across the network.

You'll help schools collect, manage and use data more effectively, develop and support a shared outreach CRM, produce high-quality reporting for schools and funders, and strengthen the evidence that helps U-Maths understand and improve its impact.

You'll also work with partners such as the Observatory for Mathematical Education to support robust national analysis and benchmarking where specialist expertise is needed.

What you'll be doing

You'll:

• develop and support a shared outreach CRM used across the University Maths School network;
• analyse data from schools and U-Maths programmes, producing clear insight for different audiences;
• improve reporting for schools, funders, trustees and the Department for Education;
• strengthen evaluation and impact reporting;
• support schools to use shared data systems confidently and effectively;
• help ensure that U-Maths' data is accurate, secure and well managed.

About you

You'll enjoy this role if you like making sense of data, improving systems and helping other people use them well.

You might have developed your skills in education, the charity sector, widening participation, evaluation, operations, CRM implementation or another setting where careful use of data matters. We're more interested in the skills, judgement and approach you bring than in where you have gained them.

We're looking for someone who:

• enjoys turning data into practical insight;
• communicates clearly with both technical and non-technical audiences;
• works independently while building strong relationships with colleagues and schools;
• values accuracy, good systems and continuous improvement.

Why join us?

You'll be joining a small national team with the opportunity to make a lasting contribution to one of the UK's most successful educational innovations.

We offer:

• 30 days' annual leave plus bank holidays
• 11% employer pension contribution
• Flexible home-based working with monthly London team days
• Workspace available at King's College London
• A collaborative, ambitious and supportive team

We're aiming for the successful candidate to start on 1 December 2026, with some flexibility.

Interested? Download the full application pack via the U-Maths website.

Database Officer (Part-Time, Temporary)

Location: Hybrid working with regular attendance at a central London office (Tuesdays and Thursdays)
Hours: 21 hours per week (3 days)
Contract: Ongoing Temporary Assignment
Rate: £19.23ph

We are delighted to be supporting a national disability charity in their search for a part-time Database Officer to join their fundraising operations team on an ongoing temporary basis.

This is an excellent opportunity for a data-focused administrator with strong CRM and Excel skills to play a key role in supporting fundraising activity. You'll be responsible for processing donations, maintaining accurate supporter records and ensuring income data is recorded and reconciled efficiently.

Working closely with fundraising and finance colleagues, you'll help ensure high-quality data management and provide vital support to the charity's income processing function.

Key Responsibilities

• Process donations received through multiple channels including online, post and telephone.
• Accurately record and import fundraising income into the organisation's CRM system.
• Support the processing of income received via third-party fundraising platforms.
• Maintain accurate and up-to-date supporter records.
• Assist with data cleansing, deduplication and other data quality projects.
• Work closely with the Finance team to ensure income is coded correctly and reconciled in a timely manner.
• Contribute to the continuous improvement of data management processes and procedures.

About You

We are looking for someone who is highly organised, detail-oriented and confident working with large volumes of data.

You will have:

• Experience using Microsoft Dynamics 365 or a similar CRM database.
• Previous experience processing data and completing administrative tasks to a high degree of accuracy.
• Strong Excel skills, including experience using formulas to manipulate and cleanse data.
• Experience working with large datasets and maintaining data quality.
• Excellent attention to detail and a methodical approach to work.
• The ability to prioritise a busy workload and manage competing deadlines.
• Good communication skills and the confidence to work collaboratively across teams.
• An understanding of GDPR, data protection principles and Gift Aid processes would be advantageous.

Please apply now for immediate consideration.

The Head of Public Fundraising is a new role at Coeliac UK leading the charity’s public fundraising function. The role focusses on driving sustainable growth across individual giving, community fundraising, events, lottery, raffle, digital fundraising and merchandise. This role is responsible for delivering Coeliac UK’s 5-year fundraising strategy to maximise return-on-investment, grow long term supporter value, and contribute to the charity’s mission. 

The Head of Public Fundraising will embed and deliver comprehensive fundraising strategies, growing Coeliac UK’s supporter base and income, building up new and under-developed income streams and communicating effectively with their audiences to expand their reach, and encourage financial and non-financial support to deliver the organisations mission.

Who are we looking for?

Key to the success of this role is a strong understanding of individual giving fundraising. This role blends the strategic oversight and leadership of a Head of role across multiple income streams, with the hands-on expertise of an IG fundraiser. Experience across other income streams and areas of fundraising delivery would be a huge benefit as the role leads community fundraising and events, will take on digital fundraising - currently led by the Chief Engagement Officer, as well as manage the data and supporter care functions, but experience in individual giving is essential as Coeliac UK has defined that as an area of priority income. To progress to a screening call with THINK Recruitment, your CV must demonstrate evidence of delivering individual giving income in a UK charity environment. 

The successful candidate for this role will be someone who has already operated at a senior level within a charity such as at Senior Manager level, or Head of in a specific income stream.

Hybrid working

The role has a hybrid expectation of a minimum of a day a week in the High Wycombe office (HP11 2QW) to build relationships and provide support to the fundraising team, and there will be flexibility required for other in person meetings and events. However, Coeliac UK are keen to secure the very best candidate, if the hybrid expectation presents challenge for you but you otherwise meet the requirements of the role, please do get in touch with THINK to discuss. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.  You will be provided with information on how to complete your full application on the call. 

If you need assistance with downloading the pack or any reasonable adjustments to ensure you can engage with the selection process, please contact THINK Recruitment and our team will support you.

Closing date for expressions of interest: Midday Friday 21st August

Closing date for full applications: Midnight Sunday 23rd August

Location: Belfast - (Flexible working - 3 days a week in the office with some travel included to meet potential partners) - Access to a car helpful

Interviews: 1st interviews - Friday 28th August -  Via "Teams".2nd interviews - Friday 4th September - Face to Face in our Belfast office.

Help create opportunities that change young lives.

At The King's Trust, we believe every young person deserves the opportunity to build a brighter future. We're looking for a Delivery Partnership Development Manager to help make that happen by developing strong partnerships with employers and training providers that open doors to jobs, training and work experience.

This is an exciting opportunity to work at the heart of our delivery teams, connecting young people with employers who are committed to investing in future talent. If you're passionate about building partnerships, creating opportunities and making a lasting social impact, we'd love to hear from you.

What you'll do

Working closely with colleagues across the Trust, you'll develop and manage employer and training partnerships that support young people into employment and learning opportunities.

You'll:

• Build and develop partnerships with employers, training providers and sector networks to create high-quality employment, training and work experience opportunities for young people.
• Work closely with local delivery teams to understand regional priorities and ensure partnership activity supports our place-based strategy and organisational goals.
• Identify new opportunities, onboard employer partners and monitor partnership performance, ensuring compliance with safeguarding, health and safety, and Trust policies.
• Collaborate with Delivery Partnership Development Managers across the UK to share best practice, maximise national partnerships and improve opportunities for young people.
• Capture partnership activity and performance data, using insights to demonstrate impact, support reporting and continuously improve our services.

What we're looking for

We're looking for someone who combines commercial awareness with a genuine passion for helping young people succeed.

You'll bring:

• Experience building partnerships with employers, training providers or other external stakeholders that deliver positive outcomes.
• A strong understanding of employment pathways, recruitment and the opportunities available to young people across different sectors.
• The ability to translate strategy into practical partnership plans that deliver measurable impact.
• Excellent relationship-building, networking and influencing skills, with the confidence to work collaboratively across a wide range of stakeholders.
• A commitment to safeguarding, equality, diversity and inclusion, and creating opportunities that are accessible to all young people.

Why join The King's Trust?

For almost 50 years, we've helped millions of young people gain the confidence and skills they need to live, learn and earn. In this role, you'll play a vital part in building the partnerships that make those opportunities possible, helping young people overcome barriers and take positive steps towards employment.

If you're motivated by building meaningful partnerships and want your work to have a lasting impact on young people's lives, we'd love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Partnership Development Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Partnership Development Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

RESPONSIBILITIES:

Fundraising Delivery

· Deliver challenge and community fundraising campaigns and events that achieve agreed income and participation targets.

· Support the Community & Challenge Events Manager with the delivery and stewardship of Back Up's London Marathon programme, taking ownership of agreed areas of delivery.

· Support delivery of The Push, No Limits Ride, Do the Loop and other Back Up Challenge Events.

· Deliver accessible, inclusive Community fundraising opportunities.

· Coordinate suppliers, volunteers and event logistics.

· Maintain accurate CRM and financial records.

Supporter Experience & Stewardship

· Build long-term supporter relationships that maximise fundraising, retention and lifetime value.

· Coach and motivate supporters to exceed fundraising targets.

· Deliver timely stewardship, thanking and impact reporting.

· Identify opportunities to improve supporter experience, fundraising performance and operational efficiency, making recommendations to the Community & Challenge Events Manager.

Planning, Performance & Insight

· Monitor recruitment, participation, fundraising and stewardship KPIs across the community and challenge fundraising portfolio.

· Maintain accurate supporter records, event information and financial data within the CRM and fundraising platforms.

· Produce performance reports and updates for the Community & Challenge Events Manager.

· Gather and share supporter feedback and learning to help evaluate and continually improve fundraising activities.

· Support the effective administration and evaluation of fundraising activities, ensuring accurate reporting and compliance with fundraising policies and procedures.

Collaboration

· Work with Communications & Marketing on recruitment and stewardship.

· Work with Services to engage participants and volunteers.

· Support Corporate Partnerships.

· Champion fundraising across the organisation.

The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

· Experience delivering community or challenge fundraising.

· Excellent supporter stewardship skills.

· Experience achieving income targets and KPIs.

· Strong project management and organisational skills.

· Experience with CRM systems and online fundraising platforms

· Ability to use data and insight.

· Creative, proactive and collaborative.

· Commitment to inclusive and accessible fundraising.

· Willingness to work occasional evenings and weekends.

Desirable:

· Experience delivering London Marathon or other mass participation events.

· Experience working with volunteers.

· Experience working with people with lived experience of disability/health conditions

· Knowledge of fundraising regulation.

· Experience with Salesforce, Fundraise Up, Raisley and Enthuse platforms

· Understanding of spinal cord injury or disability sector.

For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving. 

By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative. 

Op NOVA is a specialist programme delivered by the Forces Employment Charity that supports veterans that are in contact with, or at risk of entering, the criminal justice system. This support is delivered across the UK through NOVA Scotland, NOVA Wales and NOVA Northern Ireland. 

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Brief role description

The Nova Support Team (NST) Client Advisor plays a key role in the NOVA Support Team, acting as the first point of contact for veterans who have served in the UK armed forces and are at risk of, or are involved in, the criminal justice system. They provide timely initial advice, guidance and support, assess individual needs and connect veterans to appropriate services.

The role includes receiving and triaging referrals, making prompt first contact, completing initial registrations and maintaining accurate and detailed records on the case management system to support effective casework.

​

Who we're looking for

We are seeking a compassionate and people-focused individual who can build trust and communicate clearly while supporting veterans with a range of complex needs.

You will have experience and guiding and supporting individuals with strong interpersonal skills and the confidence to provide accurate advice and direction. You will also be highly organised, detail-oriented and able to manage multiple cases effectively while handling sensitive information with professionalism and care.

You will be proactive, IT confident and able to work both independently and collaboratively with internal and external stakeholders. The ideal candidate will also bring an understanding of the justice system, experience using Salesforce, or a similar CRM system, and a resilient, adaptable approach.

​

This is a fixed term position for about 2 years. The contract end date will be confirmed at the offer stage. 

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Interested? Want to know more about the Charity? Check out our website.

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Eager to know more about the role? Have a look at the Job Description. 

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What's in it for you? Check out our Benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by Sunday, 16 August 2026.

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Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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#LI-DNI

Contract: 9-month Fixed Term Contract

Salary: £29,849 - £35,493

Closing Date: Tuesday 11th August 2026

Interviews will be held week commencing 17th August 2026

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Supporter Care Officer to join our Fundraising Strategy & Operations Team based in London on a 9-month fixed term basis.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

About the role

The Fundraising Strategy and Operations team delivers high quality operations support to the wider Fundraising Directorate including Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications, and Supporter Care.

The role sits within our friendly and dedicated Supporter Care team. In addition to providing operations support to the Fundraising Directorate, the team provides a high standard of customer service to Centrepoint supporters and members of the public. 

The role works alongside two other Officers and the team Manager to help steward and grow our compassionate supporter base, securing Centrepoint’s long term future, and enabling us to reach our strategic goals through helping to maximise fundraised income and increase donor loyalty.

The role involves working independently, collaborating with colleagues and third-party suppliers, and using a variety of technical systems to fulfil a range of supporter-related responsibilities.

These include, but are not limited to, liaising with existing and prospective supporters, managing fundraising complaints, processing donations, processing supporter data; and ensuring all tasks are carried out in compliance with GDPR, Data Protection, and other regulatory requirements.

There is also the opportunity to work on projects, volunteer at events, and participate in a range of training to support personal and professional development.

About you

• Experience of working in Supporter Care or customer focused team
• Excellent organisational skills, with the ability to plan and work to tight deadlines
• Excellent written and verbal communication skills
• Excellent interpersonal and relationship building skills
• Ability to work well with others and on your own initiative
• Ability to investigate and resolve problems
• Ability to be flexible and switch between tasks as needed
• Literate in IT with experience of using MS Office – prior CRM use (e.g. Raiser’s Edge) is desirable
• Basic understanding of GDPR and Data Protection

What you’ll be doing

• Interacting with existing and prospective supporters via multiple communication channels
• Resolving complaints in line with our policy, escalating feedback where necessary
• Listening to and quality checking calls handled by the third-party contact centre
• Supporting with required training of the third-party contact centre call handling team
• Processing fundraising donations
• Maintaining supporter records on the Raiser’s Edge CRM system
• Helping to ensure team processes are accurate, efficient, and up to date
• Helping to ensure the team meets its service SLAs and KPIs
• Maintaining a good understanding and working knowledge of new sector regulations
• Supporting the delivery of strategic projects in line with the Supporter Care strategy

Why join Centrepoint?

In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as a fixed term Supporter Care Officer click ‘Apply’ now!

Role Overview:
The Talent Set are delighted to partner with the client on a fantastic Sales Executive role. This position involves driving membership growth for a prominent industry organisation through proactive outreach, relationship building, and sales activity, all supported by comprehensive training within a collaborative environment.

Key Responsibilities:

• Identify and qualify potential membership prospects through inbound and outbound communication.
• Manage sales enquiries, nurture leads, and guide applicants through the membership application process.
• Develop and deliver tailored proposals to meet individual customer needs.
• Maintain accurate CRM records, tracking all sales activities and customer interactions.
• Meet or exceed individual sales targets by converting interest into memberships.
• Represent the organisation at industry events, exhibitions, and networking opportunities.
• Keep informed about the full range of membership products and industry competitors.
• Provide exceptional customer experience throughout the sales journey.
• Prepare regular sales reports and updates in accordance with organizational procedures.
• Ensure compliance with data protection policies and relevant legislation.
• Collaborate with colleagues and participate in ongoing training to enhance sales skills and product knowledge.

Person Specification:

• Proven experience in sales, particularly with membership or service subscriptions, ideally with CRM systems such as Microsoft Dynamics.
• Skilled in initiating cold calls and following up on warm leads with a customer-focused approach.
• Excellent written and verbal communication skills, with a friendly and professional telephone manner.
• Ability to build strong relationships and demonstrate good questioning and listening skills.
• Organised, with effective time management and prioritisation capabilities in a fast-paced environment.
• Self-motivated, results-oriented, and comfortable working both independently and within a team.
• A keen willingness to learn about industry products, market trends, and the organisation’s services.

What’s on Offer:

• Salary: £35,000 pro-rata
• Location: London – Hybrid
• Contract: 6 months

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Database Officer 

Location: Hybrid working with regular attendance at a central London office (Tuesdays and Thursdays)
Hours: 35 hours per week
Contract: Ongoing Temporary Assignment
Rate: £19.23ph

We are delighted to be supporting a national disability charity in their search for a Database Officer to join their fundraising operations team on an ongoing temporary basis.

This is an excellent opportunity for a data-focused administrator with strong CRM and Excel skills to play a key role in supporting fundraising activity. You'll be responsible for processing donations, maintaining accurate supporter records and ensuring income data is recorded and reconciled efficiently.

Working closely with fundraising and finance colleagues, you'll help ensure high-quality data management and provide vital support to the charity's income processing function.

Key Responsibilities

• Process donations received through multiple channels including online, post and telephone.
• Accurately record and import fundraising income into the organisation's CRM system.
• Support the processing of income received via third-party fundraising platforms.
• Maintain accurate and up-to-date supporter records.
• Assist with data cleansing, deduplication and other data quality projects.
• Work closely with the Finance team to ensure income is coded correctly and reconciled in a timely manner.
• Contribute to the continuous improvement of data management processes and procedures.

About You

We are looking for someone who is highly organised, detail-oriented and confident working with large volumes of data.

You will have:

• Experience using Microsoft Dynamics 365 or a similar CRM database.
• Previous experience processing data and completing administrative tasks to a high degree of accuracy.
• Strong Excel skills, including experience using formulas to manipulate and cleanse data.
• Experience working with large datasets and maintaining data quality.
• Excellent attention to detail and a methodical approach to work.
• The ability to prioritise a busy workload and manage competing deadlines.
• Good communication skills and the confidence to work collaboratively across teams.
• An understanding of GDPR, data protection principles and Gift Aid processes would be advantageous.

Please apply now for immediate consideration.