Crm project manager jobs in birmingham

Salary: £28,000 plus London Weighting (£2,600) dependent on location

Location:Remote with frequent travel to projects in Hampshire, Berkshire and London. This includes projects in Aylesbury, High Wycombe, Havant, Portsmouth, Southampton, Slough and Reading. You can also work from FoodCycle’s office in Vauxhall, London

Hours: Full time, 37.5 hours per week

Contract: Permanent

If you love food and people, then this is the ideal job for you! We are FoodCycle, a multiple award-winning charity, with a vision to make food poverty, loneliness and food waste a thing of the past for every community.

In this role you will have the opportunity to manage and develop our community meals projects in your region. Our projects are spaces where volunteers are empowered to run their own community meals using surplus food. Our guests can look forward to a hearty weekly meal in their local community where they will make friends and feel well nourished.

You will manage recruit and train local volunteers to be empowered to run these projects. You will liaise with a network of charities, build local relationships and create the most incredible community meals in your area. You will also line manage a Project Support Officer working across London and the South East.

You will be an excellent communicator, with experience of recruiting and managing volunteers. Using strong organisation skills, you will ensure our volunteers are trained, supported and on-message with FoodCycle strategy, and are confident enough to self-organise and make a success of their projects.

You will live within Berkshire, Hampshire, Surrey, or London with easy access to these counties (South, West, or North West London). You will be willing and able to travel within the region, and to work some evenings and weekends.

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.

How to apply:  Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.

Deadline for your application:  11.59pm on Monday 26th May 2025.

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to interview.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. We have an exciting opportunity to join our ambitious Mass participation team as our Individual Giving Manager.  This role plays a vital part in helping Winston’s Wish turn up the dial across our Individual Giving Fundraising. The Individual Giving Manager is responsible for creating, developing and delivering a fundraising plan to grow existing and new support for Winston’s Wish across our online and offline channels. This includes Direct Mails, Regular Giving, our Lottery, Legacies and In Memory giving income streams.

As the driving force behind our individual giving activity, you will help us to engage individuals across the country by bringing them closer to our work, encouraging them to stay longer, give more and become true ambassadors for our vital work with grieving children, young people and families. We’re looking for a highly creative individual who can help us to stay one-step ahead of the curve and excite new and existing audiences to get behind our vision of a society in which every child can get the help they need when someone close to them has died.

MAIN RESPONSIBILITIES

Strategy

• Lead on the development and implementation of our Individual Giving strategy, supported by the Head of Mass Participation and the Director of Fundraising & Marketing.
• Ensure all opportunities and future plans are in line with Winston’s Wish’s over-arching fundraising strategy to meet financial targets, organisational objectives and KPIs.
• Maintain an awareness of philanthropy trends, news, events and legislation in the UK to ensure that Winston’s Wish remains up to date on key changes which are likely to impact on individual giving.

Generating Individual Giving Income

• Lead on and deliver a plan to increase individual giving income from streams including, but not exclusive to, direct mail, regular giving, legacies, in-mem and our charity lottery
• Effective use of KPIs to ensure decisions are driven by evidence and real-time data.
• Continuously analyse our income and supporter data to measure effectiveness of activities and return on investment.
• Work alongside our design agencies and in-house marketing team to develop and manage direct mail campaigns, including segmentation to ensure campaigns will be carefully targeted and designed to maximise income.
• Explore and test new methods for donor recruitment and increasing donations.
• Seek every opportunity to increase awareness of legacy giving to Winston’s Wish and monitor the effectiveness of these activities over time.
• Manage a growing portfolio of legacy enquirers with appropriate contact and timely solicitation of prospective legators including hosting events and tailored stewardship.
• Manage the stewardship and development of our regular giving programme including uplift campaigns and solicitation of new donors to agreed targets.
• Work alongside the wider fundraising team to ensure effective cross-selling of individual giving products and vice-versa identify opportunities to introduce other fundraising products to our individual givers.
• Identify supporters who could provide compelling content which could be used by the wider Fundraising & Marketing team to inspire further support including suggesting key individuals who could feature in online and offline publications.
• Work with the Philanthropy & Partnerships Manager to ensure that potential major donors are identified and included in relevant activities.

Administration

• Diligently maintain records of all interactions with supporters on Salesforce.
• Ensure all activities comply with appropriate legal, regulatory and fundraising good practice and with Winston’s Wish policies and standards.
• Keep a close eye on incoming donations to ensure they are coded correctly and that supporter data is accurately recorded in accordance with GDPR.
• Effective management and control of expenditure across all projects and campaigns in line with agreed expenditure budgets.

All Staff

• Contribute to the vision and mission of Winston's Wish; working with colleagues in all teams to meet the objectives of Winston’s Wish.
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the one-to-one process and participate in training agreed with your line manager.
• Contribute to the wider charity sector and childhood bereavement sector by getting to know those working in the same space and actively contributing to sector-wide events.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.

PERSON SPECIFICATION

Essential

• A sound understanding of the principles of fundraising across individual giving, in-memory fundraising, and legacies.
• Proven track record of preparing successful programmes of activity and business plans to recruit, engage, inspire, and retain supporters in a not-for-profit organisation, or similar transferable experience gained in the commercial sector.
• Specific experience of delivering an individual giving programme.
• Experience of budgets, including planning, forecasting, and analysing performance.
• Experience of high-level use of a customer relationship management system.
• Experience of managing direct mail campaigns.
• Strong organisational skills and keen attention to detail to plan and schedule multiple activities, respond flexibly to opportunities, handle conflicting demands and meet tight deadlines.

Desirable

• Understanding of childhood bereavement.
• Experience of using Salesforce CRM.

Recruitment Timetable

Application deadline: Wednesday 28th May 2025

Interview date: Friday 13th June 2025

Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

We have an exciting opportunity for a new member of staff to join Transport for All and support the delivery of our vision: Transport Justice for All Disabled People. 

This role will lead on securing income from trusts and foundations for our projects and programmes. You will help to ensure that Transport for All remains financially sustainable, and can grow to meet the needs of our community. You’ll also drive cross-organisational use of the CRM database.

Importantly, you’ll understand how to communicate about a Disabled People’s Organisation without our community being stereotyped as ‘inspirational’ or ‘vulnerable’ – taking a social model approach and aligning with our organisational values. 

We’re looking for someone with experience of broad-base fundraising, significant success in trusts and foundations fundraising, and skills and experience in databases. 

About Transport for All

Transport for All is the disabled-led group breaking down barriers and transforming the transport system so disabled people can make the journeys we want, with freedom, dignity, ease and confidence. We work with our members to campaign for change, influencing governments, industry and the public.

Your responsibilities

1. Fundraising strategy (10% of time)

· Work with the CEO and Senior Leadership Team to set and deliver the fundraising strategy.

· Work across teams to identify opportunities to create projects and seek funding.

· Ensure all fundraising activities comply with legal and regulatory requirements.

· Report regularly to the Finance Committee and Board.

2. Trust and foundations fundraising (60% of time)

· Work with the Senior Leadership Team to identify projects and core costs for funding and develop realistic budgets.

· Craft compelling applications to secure funding.

· Develop and maintain strong relationships with key funders.

· Work across teams to ensure continuation funding for existing projects and costs where needed.

· Manage grants from existing trusts and foundations, ensuring grant requirements are met, and reports are on time, accessible and demonstrate impact.

· Manage the trusts and foundations pipeline, keeping up to date records at all times.

3. Database management (20% of time)

· Ensure the CRM supports funding monitoring purposes and staff can use it for this purpose.

· Continually champion and develop the CRM so that it is accessible to all staff and meets the requirements of all teams.

· Work with the Communications and Engagement team to put in place good stewardship of members, advice service users and other contacts via the CRM.

· Put in place supporter journeys that provide excellent stewardship.

4. Wider fundraising (10% of time)

· Explore, test and evaluate wider fundraising opportunities. This could include appeals, corporate fundraising, events, individual giving and legacy giving.

· Support the Training, Research and Consultancy team with bid and proposal writing on an ad hoc basis.

5. General (at all times)

· Undertake any other tasks, duties or projects which may arise from time to time which are in line with the general level of this post and as instructed.

· Undertake occasional evening and weekend work as required, and take responsibility for arranging time off in lieu with your manager.

· Line manage and supervise members, contractors and staff as required.

· Work within the Social Model of Disability.

· Work in adherence to Transport for All’s values and staff policies.

· Maintain confidentiality.

· Attend staff meetings as needed.

Skills

We’re looking for someone who:

· Has experience of fundraising, particularly from trusts and foundations, preferably including significant, multi-year grants

· Has strong research skills and enjoys identifying funders and their priorities

· Can construct realistic budgets and work with colleagues to craft project proposals

· Has a track record of securing funds for social justice causes

· Has excellent persuasive, value-based communication skills, both written and verbal

· Understands data protection and fundraising compliance and good practice

· Understands the potential for a good CRM to add value, and is confident about helping other team members to use a database to help their work

· Can manage a mixed workload with conflicting priorities

· Has strong organisational and time management skills

· Has a commitment to and understanding of the social model of disability, and disability justice

We particularly welcome applicants from disabled people. This explicitly includes those of us who are Deaf, neurodivergent, chronically ill, have a mental health condition, have age-related impairments, and people with both visible and non-visible impairments.

About VODG

The Voluntary Organisations Disability Group (VODG) represents over 130 organisations within the voluntary sector whose work is focused on enabling disabled people of all ages to live the lives they choose. VODG believes that an ambitious, reliable and vibrant voluntary sector that works together is critical to achieving this aim.

VODG’s mission is focused on two key areas – enabling our members to be the best they can and improving the environment in which our members operate.

VODG believes that our membership approach and operations should centre around the views of disabled people and be influenced by professional expertise.

Introduction to the role

The coordinator role is crucial in enhancing the productivity and efficiency of the leadership team within the organisation. Serving as a central point of contact, this position involves a diverse range of responsibilities, from managing executives' calendars and coordinating meetings to handling communications with professionalism and discretion. By implementing improvements to organisational processes and maintaining meticulous record-keeping, the coordinator role contributes significantly to the smooth operation of daily activities of the organisation.

Additionally, the role involves coordinating events, assisting with project administration, and supporting financial reporting, all while embodying the core values of the organisation.

This position not only demands strong organisational skills but also a proactive approach to achieving corporate objectives and fostering a collaborative work environment. 

Purpose of role 

The Operations Coordinator will: 

• Act as a central point of contact, managing executive calendars, coordinating meetings, and facilitating effective communication while maintaining a high level of professionalism and discretion. 

• Be responsible for improving organisational processes, ensuring meticulous record-keeping, and contributing to the seamless execution of daily activities.

• Coordinate events, project administration, and financial reporting, all aligned with the organisation's core values. 

Specific responsibilities and duties 

Administrative Support  

• Assist with a variety of administrative tasks that enhance the productivity of the leadership team, such as scheduling and coordinating meetings, managing executives' calendars with attention to priorities, and organising files and documentation for easy access.

• Identify and implement improvements to existing organisational processes and procedures to boost efficiency, ensuring that the team can operate at maximum effectiveness. 

Communications  

• Act as a central point of contact for both internal team members and external stakeholders, handling communications with a professional demeanor.

Meetings  

• Collaborate closely with the Business and Operations Manager to support the overall management of meetings, including preparing detailed agendas, taking comprehensive minutes during meetings, and circulating documents to all participants in a timely manner, ensuring that all follow-up actions are clearly outlined. 

Event Coordination 

• Coordinate a variety of events and meetings, supporting logistics such as venue selection, catering orders, accessability requirements and technical arrangements.

• Assist in the planning and scheduling of member events and meetings, ensuring all details are attended to, such as invitations, attendee confirmations, and venue preparations. 

Project Administration 

• Maintain comprehensive administrative records relevant to projects, ensuring that all documentation is current and easily accessible to project team members. 

Record Keeping 

• Establish and maintain accurate records, comprehensive databases, and organised documentation related to office operations and employee activities, including diligent management of the CRM system to ensure timely updates and accuracy of information. 

Finance 

• Assist with the preparation of financial statements and reports, maintaining accurate and organised accounting records, and supporting the reconciliation of accounts to ensure data integrity.

General 

• Support the organisation to achieve its corporate objectives. 

• Be a proactive and professional representative of VODG and its values at all times, including in relation to the prioritisation of your own responsibilities and professional development. 

• Undertake such duties as may be deemed necessary by the CEO and/or the line manager that are commensurate with the level of this post. 

We are seeking a reliable, detail-oriented Programme Administrator to support daily administrative tasks and manage our data and systems. This role involves ensuring efficient operations, maintaining accurate records, supporting internal teams, and assisting in data management processes including data entry, database maintenance, reporting, and analysis. The ideal candidate is proactive, organised, and comfortable handling a blend of administrative and data responsibilities.

Role Requirements 

Duties will include but not be limited to: 

• Supporting with the day-to-day requirements of the delivery leadership team.
• Issuing certificates to delegates on completion of training.
• Dealing with enquiries in relation to training and booking delegates on to the relevant training.
• Supporting delegates to access training and resources.
• Minuting meetings.
• Supporting with resource uploads to our website and portal.
• Managing workshop bookings on our website
• Uploading information to our CRM system, ensuring information is up to date.
• Enter, update, and maintain accurate information in databases and information systems.
• Generate standard and ad-hoc reports for management and stakeholders.
• Assist in developing and maintaining data filing systems and processes.
• Collaborate with other departments to understand data needs and ensure seamless data flow.
• Support data migration projects, integrations, and basic troubleshooting.
• Manage office supplies and place orders for merchandise.
• Maintain online documentation / Ygam SharePoint.
• Book meeting premises/rooms as required for meetings or training events.
• Ensure records are maintained in accordance with GDPR/data protection legislation.

Person Specification  

Essential 

• Previous administration experience.
• Confident and experienced in data management and reporting of key programme deliverables
• Confidence in creating dashboards for internal and external stakeholders (e.g. Board of Trustees and funders)
• Excellent I.T. skills, specifically Microsoft Office products.
• Excellent organisational and time management skills plus ability to multi-task and work to deadlines within a busy environment.
• Ability to work as part of a team, as well as working on own initiative.
• Be self-motivated and progress own work at pace.
• Excellent communication skills – both verbal and written.
• Confident in dealing with difficult conversations and complex situations.
• Capable of working with confidential information and maintaining its security.
• Process driven, attentive to detail, and with a keen eye for improvement to support productivity.
• Professional and positive manner and approach; able to establish and maintain good working relationships at all levels.
• Understanding of (and commitment) to Equality, Diversity, & Inclusion.

Desirable 

• Working knowledge of CRM (preferably SalesForce). 
• Familiarity with WordPress 
• Previous experience of working within the Charity sector. 

Ygam is an equal opportunity employer. It is Ygam's approach that all employees have a working environment which promotes dignity and respect, and where individual differences, and the contributions made are recognised and valued. 

We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed force veterans.

There when it matters

We have an exciting opportunity within our IT Directorate for an experienced and dedicated BI Developer to join the team.

Working as part of a Data and BI team you will specialise in the development of dashboards, visualisations, data extraction and manipulation using in-depth knowledge of various software tools (including but not limited to PowerBI, SQL, Python / R) that provide value to, and delight, our customers.

About the role:

• Design, develop, and optimize advanced BI dashboards and reports using Power BI. Ensure they are intuitive, efficient, and tailored to the client's needs.
• Conduct comprehensive analysis of complex data, identifying trends, and translating insights into actionable recommendations.
• Leverage SQL skills to query, manipulate and manage data within relational databases. Ensure the efficient and effective use of data in support of strategic initiatives.
• Develop our Power BI platform.
• Build data models from scratch ranging in complexity.
• Contribute to the design and build of the organisation's data warehouse.
• Stay current with the latest Industry trends and specifically advances in the MS BI stack.
• Work as part of a team to prototype, develop, launch, maintain and enhance a portfolio of data analytics products that are quality-assured, user-focused, automated, reliable and secure.
• Creating statistically valid, user friendly visualisations and dashboards using PowerBI and other data analysis tools.
• Excel in methods for managing data across all parts of the development lifecycle using knowledge of ETL techniques to prepare data for use within data analytics products, creating robust and repeatable workflows to ensure effective and efficient future maintenance of data reports and visualisations.
• Create documentation, document code/ visualisations and user support materials to agreed standards.
• Provide specialist and/or subject expert advice and technical support in relation to complex user enquires relating to data products, reports and visualisations.
• Stay up to date with technologies and practices through formal external training, on the job training, interaction with co-workers and self-learning.
• Evaluate new technologies to ensure the advancement of technology architecture and data capabilities.
• Contribute throughout the entire development lifecycle and engage in automation and efficiency activities to benefit the team, its products and more widely.

About you:

• Significant experience using the Microsoft BI stack, Power BI, DAX, M or Power Query
• Significant experience using the SQL Server Stack, T-SQL, SSIS
• Experience with SSRS
• In-depth knowledge of data and requirements analysis.
• Proven experience as a Microsoft Power BI Developer with a strong portfolio of successful projects.
• Experience with data integration from various sources.
• Strong knowledge of data visualisation best practices and UI/UX principles.
• Able to collect, analyse and present complex data and information required to fulfil their role.
• Experience in development lifecycles and change management.
• Ability to demonstrate adapting to changing priorities.
• Can document their work to required standards.
• Ability to manage small projects and adhere to organisational project standards where required.
• Can effectively communicate with colleagues and other third parties.
• BI/MI Requirements gathering and analysis.
• Solution design, creation, and maintenance.
• Stakeholder Management.
• Significant experience in producing a wide range of data analytics products, including high-quality dashboards, visualisations and support materials to meet customer needs.
• Experience in applying technology to solve business problems.
• Experience working with personal data.
• Experience of working within an agile environment

Nice to have:

• Preferably a mathematics and statistics background.
• A good understanding of GDPR.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits

• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.

Join the team and be there when it matters.

At The King’s Trust, we’re on a mission to help young people thrive—and technology plays a vital role in making that happen. We’re looking for a IT Service Owner- (Fundraising) to lead the way in ensuring our fundraising systems and technology are optimised, effective, and aligned with our long-term strategy.

In this role, you’ll own the end-to-end delivery of fundraising technology solutions, collaborating with stakeholders to shape and implement a service that supports our fundraising teams, enhances supporter engagement, and drives revenue growth.

What You’ll Do:

 Lead the strategy, development, and optimisation of fundraising technology

• Work with stakeholders to ensure our systems support fundraising excellence
• Ensure our fundraising tech is scalable, secure, and future-proof
• Identify and mitigate risks while ensuring best-in-class data governance
• Keep on top of emerging fundraising technologies and digital trends
• Align fundraising technology with Finance, Delivery and People systems and overall Enterprise Architecture 

What You’ll Bring:

�� Strong leadership and stakeholder management skills
�� Technical knowledge of fundraising systems and CRM platforms
�� Ability to translate complex tech into simple, effective solutions
�� Experience delivering successful technology projects in fundraising or NFPs
�� A passion for leveraging technology to maximise fundraising impact

 This is a fantastic opportunity to shape the future of fundraising technology at The King’s Trust, making a tangible difference in young people’s lives

With the end of bear bile farming in Vietnam now within reach, Animals Asia is entering an exciting new phase – expanding sanctuary capacity, entering new markets, and securing long-term care for every rescued bear.

Animals Asia has spent over 25 years working to end cruelty and restore respect for animals across Asia. With teams in Vietnam, China, Hong Kong, the UK, and beyond, they combine advocacy, direct rescue, and sanctuary care to create systemic change. Their mission to end bear bile farming – arguably the world’s cruelest form of animal abuse – is almost complete. In November 2023, they opened their third bear sanctuary which will enable them to bring home every last bear and achieve their founding goal in Vietnam by the end of 2026.

Their global fundraising and communications team is driven, well-structured, and rooted in the charity’s deeply held values. Income has been steadily rising since 2017 and they have the people, plans and investment to maintain this growth.

The Trusts and Foundations function has grown substantially since being unified globally in 2020. Income has more than doubled, donor relationships are well-managed, and new business is actively developed. With a 2024 target of $1.3m and strong pipeline visibility, this role focuses on securing and stewarding 5- and 6-figure multi-year partnerships, with particular scope for growth in the US and unrestricted giving.

This is an excellent opportunity for an early career, skilled fundraiser to join a highly collaborative team and benefit from a structured, mature function where ambitious fundraising is supported and celebrated.

As Trusts and Foundations Manager, you will:

• Manage and grow a global portfolio of 5- and 6-figure funders, including multi-year partnerships
• Develop compelling, tailored funding proposals and impact reports, often for donors with limited direct project access
• Deliver high-quality stewardship, with regular updates and relationship-building through video, email, and occasional travel
• Collaborate with colleagues across the organisation to develop powerful cases for support
• Lead on identifying and cultivating new prospective donors through research, network mapping, and strategy input
• Use CRM systems to manage pipelines and track communications effectively
• Support the Global Director of Partnerships and work closely with a peer Trusts and Foundations Manager
• Contribute to delivering the team’s $1.3m target and future growth ambitions

Ideal skills and experience:

• Proven success securing 5-figure+ grants from global trusts and foundations
• Strong written skills, with experience tailoring proposals to global funders and funder motivations
• A confident relationship-builder, who is able to do so remotely and across time zones and cultures
• Highly self-organised, independent, and comfortable managing deadlines and priorities
• Strong understanding of CRM systems and income tracking
• Familiar with the complexities of fundraising for work in Asia or global programme delivery
• Alignment with the mission and values of Animals Asia; sector experience in animal welfare, conservation, or international development is welcome.

• Location: Birmingham or London 

• Permanent contract  

• Term Time- 35 hours per week over 48 weeks (Sep-July with August as leave)   

• £22,916 - £26,583 paid over 12 months (+£1,833 London Weighting) depending on experience 
  This is equivalent to £25,000-£27,000 per annum full-time.

• Start Date: 1st September 

A fantastic opportunity for individuals with experience in youth facilitation and stakeholder management to join our team as a Programme Coordinator. We have a three-year strategy to increase the number of young people we serve while ensuring we can grow with impact and sustainability. You will join a team that is determined and energetic; reflective and collaborative; and values the experiences and backgrounds of each person we work with.    

As a Programme Coordinator (PC) you will be at the frontline of our work, working directly with schools and colleges, young people and local businesses to make an impact! You will be responsible for all aspects of programme management and delivery of the Envision programme in a cluster of schools/colleges in your region.   

Key Responsibilities:  

• Programme delivery and facilitating work with young people  

• Programme management and logistics  

• Stakeholder management   

• Impact management   

Essential Experience, Knowledge and Competencies:  

• Experience of facilitating activities with young people – including preparing engaging sessions in advance by utilising resources available to them  

• Experience of project management – highly organised, with the ability to manage your own time to meet deadlines  

• Experience of working on projects which have multiple stakeholders – communicating effectively through written and verbal communication  

• Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture  

Desirable Experience, Knowledge and Competencies:  

• Experience of data handling – collecting and recording data in a timely manner using an online CRM system  

• Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap  

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.   

To apply you must please read the application pack and apply online.  

Deadline - Midnight 8th June 

Please note:  

-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.  

- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.  

- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.

At The King’s Trust, we’re committed to creating opportunities for young people—and strong financial systems help us deliver on that promise. We’re looking for a Finance Service Owner to lead the development and optimisation of our finance systems, supported by effective processes, technology, data and people.

This is a unique opportunity to shape the future of finance technology, ensuring our systems are efficient, secure, and scalable, while supporting key teams across the Trust.

What You’ll Do:

• Lead the strategy, development, and optimisation of finance technology
• Work with stakeholders to ensure our systems accurately support finance business processes and people
• Align finance technology with Fundraising, Delivery and People systems and overall Enterprise Architecture 
• Own the end-to-end delivery of finance technology solutions
• Ensure our finance architecture is robust, scalable, accessible and future-proof
• Stay ahead of emerging financial technologies, best practices and compliance requirements
• Identify risks, develop disaster recovery plans, and maintain strong data governance

What You’ll Bring:

�� Expertise in finance systems and technology solutions

�� Strong leadership and stakeholder management skills

�� Ability to translate technical concepts into clear, actionable solutions

�� Experience working with not-for-profit organisations and financial processes

�� A passion for using technology to enhance financial efficiency and transparency

Join us in shaping the future of finance technology at The King’s Trust and help us maximise our impact for young people.

We are Career Ready

We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.

Salesforce Administator

Role purpose

As an experienced Salesforce Administrator with strong development and project delivery skills, you'll be the go-to expert for maintaining, improving, and scaling our Salesforce platform to support service delivery, reporting, and insight. You'll work closely with colleagues across teams to optimise systems, support data-driven decision making, and contribute to wider organisational impact.

Main responsibilities and accountabilities

· Own and manage the Salesforce support function, triaging and resolving tickets, analysing issues, and escalating as needed, while keeping users informed via our internal support system.

· Lead the delivery of Salesforce projects and enhancements, including scoping requirements, managing timelines, coordinating with stakeholders, and ensuring successful rollouts.

· Collaborate with the Business Analyst to design and build insightful dashboards, custom reports, and data visualisations to support decision-making across programmes and services.

· Configure and maintain all aspects of the Salesforce platform including custom objects, fields, workflows, validation rules, page layouts, profiles, permission sets, and user management.

· Maintain data integrity by managing imports, exports, de-duplication, and regular audits to ensure clean, consistent, and reliable information across the system.

· Conduct system testing, regression testing, and coordinate user acceptance testing (UAT) for all Salesforce updates and enhancements, including those from seasonal releases.

· Support the creation and integration of FormAssembly forms with automated workflows and ensure secure, accessible data capture processes.

· Develop and maintain up-to-date technical, configuration, and process documentation to support internal knowledge transfer and business continuity.

· Deliver onboarding and ongoing training for users, run workshops, and provide tailored guidance to build confidence and promote effective system use.

· Prepare and deliver data reports for internal and external stakeholders, including quarterly performance reports for funders, local authorities, and programme partners.

· Use Salesforce data proactively to identify trends, support programme development, and contribute to our digital transformation strategic plan.

· Ensure compliance with internal data management standards and external data protection requirements (e.g. GDPR).

· Contribute to continuous improvement of our digital infrastructure, bringing in new ideas, integrations, and automation opportunities to improve efficiency and outcomes.

Person Specification

Essential skills and experience

· Proven experience as a Salesforce Administrator with hands-on configuration expertise.

· Demonstrable experience managing Salesforce projects from concept to delivery.

· Strong stakeholder management and communication skills; comfortable working with both technical and non-technical teams.

· Strong understanding of agile project management principles and tools (e.g., Microsoft Planner, Jira, Trello).

· Advanced reporting and dashboard design using native Salesforce tools.

· Experience with Salesforce declarative development (e.g., Flow, Process Builder, validation rules).

· Proven ability to document systems and processes clearly for both technical and end-user audiences.

· Understanding of data protection principles and best practice in data governance.

· Comfortable with change management, user training, and system adoption strategies.

· Experience in working collaboratively with developers, product owners, and analysts.

· Excellent problem-solving skills and attention to detail.

Desirable skills and experience

· Salesforce Platform Developer I or II certification.

· Experience with Campaign Manager, FormAssembly, Power BI, or other integration tools (e.g., Zapier, MuleSoft).

· Familiarity with Salesforce Nonprofit Success Pack (NPSP) or Experience Cloud.

· Interest in social mobility, equity, and supporting underrepresented communities.

· Experience in a mission-driven, nonprofit, or public sector organisation.

· Ability to balance technical delivery with a user-first mindset.

For full details please see the candidate pack available on Charity Job.

Timetable

Applications close at 5pm on Tuesday 20 May 

Please note that the closing date may be brought forward if we receive strong applications.

How to apply

Please apply via Charity Job. You will be asked to submit your CV and to complete some application questions.

We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check. 

SOS is an award winning medium sized, forward & dynamic thinking, suicide awareness and prevention charity who are seeking a highly successful, committed and fully experienced Partnerships Manager to join our amazing settled, competent family members.

SOS is ISO9001 accredited and also holds accreditation with Investors in People

We won the charity impact award in 2024 due to our alternative way of providing accessible and sustainable mental health care.

We offer services such as group talking and listening, in person and on line, mobile hub community support, our crisis helpline and our own, accredited educational courses.

We are overseen by a CEO who was highly commended in the Coventry and Warwickshire Business and community awards 2025, in the inspirational individual (person of Warwickshire) category.

Our continued growth means we now wish to appoint a highly experienced Executive Partnerships Manager.

This is a full-time position of 37.5 hours per week with one hour’s unpaid lunch. We offer a generous and competitive benefit package. You will work from our Warwick office Monday to Thursday inclusive and from home on Fridays. It is expected that there will be some travel associated with this role

Main components of the role:

*Identify, explore and secure corporate and philanthropic relationships that result in sponsorship, partnerships and legacy donations, ideally as long term relationships

*Substantial previous experience of securing funding from philanthropic bodies, whether in the UK or abroad.

*Significant previous experience of securing charitable partnerships

*Experience of securing high value philanthropic funding, both inside and outside of the UK and who is familiar with undertaking due diligence exploration

*Research and identify tendering opportunities within the charity’s scope. You should have previous bid writing experience, ideally related to local authority and NHS tendering.  You should have first class grant application skills and a high success rate.

*Optimising the revenue opportunties from our traded services programmes

*Achieve month by month income growth through donations, traded services, philanthropic giving, partnerships, bids and grants

*Always scanning for new ways to generate income from multiple streams with multiple values or other benefits

*Significant account management skills.

*You can hit the ground running – creating and building your own client lists

*Be an active member of the senior leadership team

*Lead on all income generation activities by growing new and existing business

*Line manage, and set KPIs for, the events & fundraising team the marketing team and the traded services coordinator (5 staff in total)

*Create business plans, sales & revenue optimisation strategies

*Work closely with our finance team

*Prepare quotations for our services

*Produce monthly trading and income growth reports for the CEO

*Supervise the creation of , and manage the progression of, all new service contracts

*Reviewing, amending and updating our current sales and partnerships processes and policies

*Attend networking events from time to time

About you:

. You should live within one hour’s travel from our Warwick offices to meet the needs of the Charity.

*You can forge, foster and develop excellent working relationships and partnerships

*Should hold a degree in business management or equivalent

*You will have worked within the charitable sector previously, preferably within mental health, in a senior position

*Securing agreed monthly value of funding across all sources

*Excellent communication and inter-personal skills, presenting well to potential and existing clients

*First class negotiation skills

*Strong research, strategy and project management capabilities

*Have up to date business intelligence, both in the UK and abroad

*Experienced and successful networker

*Leadership and motivational skills

You should also be highly proficient in the following:

Setting up and managing the CRM system

Fully conversant with Microsoft 365 and all its applications

Adobe Suite

First class communication skills, both written and spoken

_________________________________________________________________________

If you don’t hear from us within 2 weeks of applying, please assume your application is unsuccessful. We thank you for your interest in the role and in our Charity and wish you all the best in your job search.

This is not an entry level role.  It is for experienced senior appliants only.  You must have the right to live and work in the UK indefinitely.  We do not offer sponsorships

NO AGENCIES PLEASE, THANK YOU

Job Types: Full-time, permanent

Expected start date: May/June 2025

We reserve the right to withdraw this advert before the nominated closing date.

Digital Service Manager
mySociety

Remote
£45,000 – £55,000 per year
Full-time
Permanent

Job description

mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.

You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.

We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.

No recruiters or agencies, please.

What does the role involve?

• Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
• Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
• Maintain our strong record of legal and governance compliance across services
• Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs

User support and operations

• Triage, prioritise and manage all incoming support queries across services
• Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
• Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
• Collaborate with product and service owners to share insights and identify areas for improvement
• Help improve help guides and user-facing support documentation

Governance

• Maintain and update service policies, processes, and risk management protocols
• Ensure compliance with relevant laws and standards (including GDPR and media law)
• Monitor risk and report issues to senior management
• Coordinate regular internal meetings, reporting on service performance and operational updates

Requirements

We think this position would suit you best if you have some or all of the following:

• Experience managing complex, high-traffic digital services
• Strategic thinker with strong judgement and ability to manage ambiguity
• Passion for quality and service improvement
• Excellent understanding of GDPR and experience handling rights-based requests
• Familiarity with Freedom of Information, media law, or moderating online communities
• Skilled in identifying and solving problems and improving systems
• Excellent communication and stakeholder management skills
• Comfortable working in a remote team and supporting volunteers

Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.

Benefits

This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.

We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.

Deadlines and dates

· Applications close: Thursday 15 May 2025

· Interviews: Mid to end of May (via video call)

· We aim to inform applicants about interview shortlisting by mid-May.

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.

We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.

We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.

Please note: This role is being advertised by NFP People on behalf of our client.

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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Our Funding Management team are looking for someone who loves excel and has excellent attention to detail. (We have 2 x roles - a 12 month and a 6 month fixed-term contract)

This role is responsible for ensuring we maximise our restricted funds income in compliance with our funders requirements by allocating funding to grants, compiling and submitting claims and reports to Funders in a timely manner. Working effectively across the King's Trusts Delivery, Finance and Fundraising teams in a proactive manner.

The role is perfect for you if you have strong administration, reporting and time management skills along with experience of using CRM databases and excel.

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.